h1 Sustainability Data Book 2016 ep Sustainability Data Book 2016 Editorial Policy Sustainability Data Book (Former Sustainability Report) focuses “Toyota’s Social Contribution Activities (in PDF format),” excerpted on reporting the yearly activities of Toyota such as Toyota CSR from the Sustainability Data Book 2016. management and individual initiatives. Information on CSR initiatives From this year Toyota also issues the “Annual Report: Sustainable is divided into chapters, including Society, Environment, Social Management Report 2016.” It informs the stakeholders of how Toyota Contribution Activities and Governance. contributes to the sustainable development of society and the earth We have also made available “Environmental Report 2016 – through our businesses based on mid- and long-term perspectives. Toward Toyota Environmental Challenge 2050 (in PDF format),” and Annual Report Sustainable Management Report 2016 http://www.toyota-global.com/sustainability/ar-smr/ Securities Reports http://www.toyota.co.jp/jpn/ Sustainability Data Book 2016 investors/library/negotiable/ http://www.toyota-global.com/sustainability/report/sr/ SEC Fillings Environment Social Contribution http://www.toyota-global.com/investors/ir_library/sec/ Environmental Report 2016 Toyota’s Social –Toward Toyota Contribution Activities Financial Results Environmental Challenge 2050 http://www.toyota-global.com/ investors/financial_result/ http://www.toyota-global.com/ http://www.toyota-global.com/ sustainability/report/er/ sustainability/report/citizenship/ Corporate Governance Reports (Updated as needed) http://www.toyota-global.com/investors/ir_library/cg/ * The Toyota Official Website lists our initiatives not included in the above annual report. Sustainability http://www.toyota-global.com/sustainability/ Environment http://www.toyota-global.com/sustainability/environment/ Social Contribution Activities http://www.toyota-global.com/sustainability/social_contribution/ Period Covered About the Icons on Environmental Initiatives and Social Contribution Activities Fiscal Year 2015 (April 2015 to March 2016) Some of the initiatives in Fiscal Year 2016 are also included Icons used in graphs Denotes data confi rmed through third-party assurance Scope of Report Denotes data for TMC only (unconsolidated) Toyota Motor Corporation (TMC)’s own initiatives and examples of those of its domestic and overseas consolidated affi liates, etc. Denotes global data Icons used in focus Overseas Affi liates’ Reports Focus Reports are being issued in a total of 16 countries and regions (including Denotes activities in Japan Focus Japan) in which Toyota overseas consolidated affi liates and other Denotes activities outside Japan companies operate. The information disclosed globally by these reports will cover about 88 percent of Toyota vehicles sold worldwide. Argentina Australia Brazil China Europe India Indonesia Malaysia New Zealand North America South Africa The Philippines Taiwan (Kuozui) Taiwan (Hotai) Thailand Vietnam * Issued in the UMW Holding Report 001 Sustainability Data Book 2016 Editorial Policy in Editorial Policy 001 Table of Contents 002 Corporate Principles 003 CSR Structure 007 Society 009 Initiatives for Improving Traffic Safety 010 Customer First and Quality First Measures 016 Creating an Affluent Society 021 Respect for Human Rights 032 Collaboration with Business Partners 037 Employees 046 Stakeholder Engagement 061 Environmental Initiatives 063 Challenge 1 New Vehicle Zero CO2 Emissions Challenge 064 Challenge 2 Life Cycle Zero CO2 Emissions Challenge 073 Challenge 3 Plant Zero CO2 Emissions Challenge 077 Challenge 4 Challenge of Minimizing and Optimizing Water Usage 080 Challenge 5 Challenge of Establishing a Recycling-based Society and Systems 082 Challenge 6 Challenge of Establishing a Future Society in Harmony with Nature 088 Table of Contents Environmental Management 095 Appendix 104 Social Contribution Activities 105 Great East Japan Earthquake Recovery Support Project 109 Environment 111 Traffic Safety 117 Education 125 Social and Culture 129 Supporting Employees’ Volunteer Activities 135 Cultural and Exhibit Facilities 138 Foundation 140 Governance 142 Corporate Governance 142 Risk Management 145 Compliance 150 CSR Achievement Data 152 ISO 26000 Comparison 154 002 Sustainability Data Book 2016 Table of Contents cp Corporate Principles Corporate Principles Toyota strives to be a good corporate citizen trusted by all We would like to introduce the Corporate Principles which form the stakeholders and to contribute to the creation of an affl uent society basis of our initiatives, values that enable the execution, and our through all its business operations. mindset. cp_01 Basic philosophy and its implementation process Guiding Principles at Toyota Since its foundation to the present day, Toyota has handed down Guiding Principles at Toyota the “Five Main Principles of Toyoda” which embody the thinking of CSR Policy: Contribution towards Sustainable Development the founder of the Toyota Group, Sakichi Toyoda, and are the basis of the corporate management philosophy. These precepts went on Toyota Global Vision to be revised and organized into the Guiding Principles at Toyota in 1992 in response to changes in society and business structure. Medium- to long-term management plan The Guiding Principles clarify how Toyota is expected to be and indicates ways that it should make progress with fi rm conviction Annual directions: global corporate direction during times of change. Toyota Way 2001 Toyota places high priority on contributing to the development Regular business activities Toyota Code of Conduct of a sustainable society and the earth through all its business operations. Practice of the Guiding Principles at Toyota In March 2011, Toyota adopted “Toyota Global Vision,” which is business operations. The Toyota Way 2001 clarifi es the values based on the Guiding Principles at Toyota. In order to achieve this and business methods that all Toyota employees around the world vision, a medium- to long-term management plan is drafted and should embrace, and the Toyota Code of Conduct details the basic Toyota works toward achieving the goals specifi ed in the plan. attitudes and mindset necessary for people to adhere to rules and The Toyota Way 2001 and The Toyota Code of Conduct act in good faith in their work at the company and private life in serve as an important guideline for the implementation of daily society. [cp_02 Guiding Principles at Toyota ] Toyota adopted the Guiding Principles at Toyota in January 1992 (revised in April 1997) based on the recognition that strong policies are important for fi nding the way to proceed, especially when the environment surrounding us is drastically changing. 1. Honor the language and spirit of the law of every nation and undertake open and fair business activities to be a good corporate citizen of the world. 2. Respect the culture and customs of every nation and contribute to economic and social development through corporate activities in their respective communities. 3. Dedicate our business to providing clean and safe products and to enhancing the quality of life everywhere through all of our activities. 4. Create and develop advanced technologies and provide outstanding products and services that fulfi ll the needs of customers worldwide. 5. Foster a corporate culture that enhances both individual creativity and the value of teamwork, while honoring mutual trust and respect between labor and management. 6. Pursue growth through harmony with the global community via innovative management. 7. Work with business partners in research and manufacture to achieve stable, long-term growth and mutual benefi ts, while keeping ourselves open to new partnerships. 003 Sustainability Data Book 2016 Corporate Principles Corporate Principles The Five Main Principles of Toyoda The Five Main Principles of Toyoda have been at the core of Toyota’s management from its foundation to the present day. The • Always be faithful to your duties, thereby contributing to the principles are a statement of the ideas of Sakichi Toyoda, the company and to the overall good. founder of the Toyota Group, and serve as the basis of the Guiding • Always be studious and creative, striving to stay ahead of the Principles at Toyota. The principles were not originally in a fi xed times. form, but as of the size of affi liated companies increased, it became • Always be practical and avoid frivolousness. necessary to codify the principles to ensure that all employees were • Always strive to build a homelike atmosphere at work that is thoroughly familiar with them. Risaburo Toyoda and Kiichiro Toyoda, warm and friendly. who were present during the founding period of Toyota, formulated • Always have respect for spiritual matters, and remember to the Five Main Principles of Toyoda as the legacy of Sakichi for be grateful at all times. dissemination to the world. The principles were introduced on October 30, 1935, the sixth anniversary of Sakichi’s death. CSRcp_03 Policy Toyota’s CSR policy was an interpretation of the Guiding Principles make a point of putting it into practice together, and expect our at Toyota with a focus on relationships with stakeholders business partners to embrace its spirit and act in accordance (established in January, 2005, revised in August, 2008). Toyota with it as well. In addition, we participated in the formulation of aims to become a company that is admired and trusted by society and observe the standards outlined in the Charter of Corporate