Tracking Performance of Payments Banks against Financial Inclusion Goals Amulya Neelam1 and Anukriti Tiwari September 2020 1Authors work with Dvara Research, India. Corresponding author’s email:
[email protected] Contents 1. Introduction ........................................................................................................................................ 1 2. Rationale and Methodology ............................................................................................................... 3 3. Performance of Payments Banks ........................................................................................................ 4 3.1. Has there been a proliferation of transaction touchpoints? .......................................................4 3.1.1 Has there been an increase in Branch Spread? .....................................................................6 3.1.2 Establishment of own ATMs and Acquiring POS ....................................................................9 3.1.3 Banking Services in Unbanked Rural Centres ...................................................................... 10 3.2 What are the relative volumes and the nature of transactions through PBs? ........................... 12 3.2.1 Transactions at Physical Touchpoints .................................................................................. 12 3.2.2 Digital Transactions .............................................................................................................. 13 4.The Competitive Landscape for