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Brilliance 241B7 www.philips.com/welcome EN User manual 1 Customer care and warranty 24 Troubleshooting & FAQs 28 Table of Contents 1. Important ...................................... 1 1.1 Safety precautions and maintenance ................................. 1 1.2 Notational Descriptions ............ 3 1.3 Disposal of product and packing material .......................................... 3 2. Setting up the monitor .............. 5 2.1 Installation .................................... 5 2.2 Operating the monitor .............. 8 2.3 Remove the Base Assembly for VESA Mounting ..........................10 3. Image Optimization .................. 12 3.1 SmartImage .................................12 3.2 SmartContrast .............................14 4. PowerSensor™ ........................... 15 5. Daisy-chain function ................ 17 6. Technical Specifications ..........19 6.1 Resolution & Preset Modes ...22 7. Power Management ................ 23 8. Customer care and warranty . 24 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ....................24 8.2 Customer Care & Warranty ..... 27 9. Troubleshooting & FAQs ......... 28 9.1 Troubleshooting ........................28 9.2 General FAQs .............................30 1. Important • Remove any object that could fall 1. Important into ventilation holes or prevent proper cooling of the monitor’s This electronic user’s guide is intended electronics. for anyone who uses the Philips monitor. Take time to read this user • Do not block the ventilation holes manual before you use your monitor. on the cabinet. It contains important information and • When positioning the monitor, make notes regarding operating your monitor. sure the power plug and outlet are easily accessible. The Philips guarantee applies provided the product is handled properly for • If turning off the monitor by its intended use, in accordance with detaching the power cable or DC its operating instructions and upon power cord, wait for 6 seconds presentation of the original invoice before attaching the power cable or or cash receipt, indicating the date of DC power cord for normal operation. purchase, dealer’s name and model • Please use approved power cord and production number of the product. provided by Philips all the time. If your power cord is missing, please contact with your local service 1.1 Safety precautions and center. (Please refer to Service maintenance contact information listed in Important information manual.) Warning • Operate under the specified power Use of controls, adjustments or supply. Be sure to operate the procedures other than those specified monitor only with the specified in this documentation may result in power supply. Use of an incorrect exposure to shock, electrical hazards voltage will cause malfunction and and/or mechanical hazards. may cause fire or electric shock. Read and follow these instructions • Do not disassemble the AC adapter. when connecting and using your Disassembling the AC adapter may computer monitor. expose you to the danger of fire or Excessive sound pressure from electric shock. earphones and headphones can cause • Protect the cable. Do not pull or hearing loss. Adjustment of the bend the power cable and signal equalizer to maximum increases the cable. Do not place the monitor earphones and headphones output or any other heavy objects on the voltage and therefore the sound cables, if damaged, the cables may pressure level. cause fire or electric shock. • Do not subject the monitor to severe Operation vibration or high impact conditions • Please Keep the monitor out of during operation. direct sunlight, very strong bright • Do not knock or drop the monitor lights and away from any other heat during operation or transportation. source. Lengthy exposure to this type of environment may result in • Excessive usage of monitor can discoloration and damage to the cause eye discomfort, it’s better to monitor. take shorter breaks more often at 1 1. Important your workstation than longer breaks such as, alcohol, or ammonia-based and less often; for example a 5-10 liquids to clean your monitor. minute break after 50-60-minute • To avoid the risk of shock or continuous screen use is likely to permanent damage to the set, do be better than a 15-minute break not expose the monitor to dust, every two hours. Try to keep your rain, water, or excessive moisture eyes from eye strain while using the environment. screen for a constant period of time • If your monitor gets wet, wipe it with by : dry cloth as soon as possible. • Looking at something varying • If foreign substance or water gets in distances after a long period your monitor, please turn the power focusing on the screen. off immediately and disconnect • Conscious Blinking often while the power cord. Then, remove the you work. foreign substance or water, and • Gently closing and rolling your send it to the maintenance center. eyes to relax. • Do not store or use the monitor in • Reposition your screen to ap- locations exposed to heat, direct propriate height and angle ac- sunlight or extreme cold. cording to your height. • In order to maintain the best • Adjusting the brightness and performance of your monitor and contrast to appropriate level. use it for a longer lifetime, please • Adjusting the environment light- use the monitor in a location ing similar to that of your screen that falls within the following brightness, avoid the fluorescent temperature and humidity ranges. lighting, and surfaces that don’t • Temperature: 0-40°C 32-104°F reflect too much light. • Humidity: 20-80% RH • Seeing a doctor if your symp- Important information for Burn-in/ toms. Ghost image Maintenance • Always activate a moving screen • To protect your monitor from saver program when you leave possible damage, do not put your monitor unattended. Always excessive pressure on the LCD activate a periodic screen refresh panel. When moving your monitor, application if your monitor will grasp the frame to lift; do not lift display unchanging static content. the monitor by placing your hand or Uninterrupted display of still or fingers on the LCD panel. static images over an extended • Unplug the monitor if you are not period may cause “burn in”, also going to use it for an extensive known as “after-imaging” or “ghost period of time. imaging”, on your screen. • Unplug the monitor if you need to • “Burn-in”, “after-imaging”, or clean it with a slightly damp cloth. “ghost imaging” is a well-known The screen may be wiped with a phenomenon in LCD panel dry cloth when the power is off. technology. In most cases, the However, never use organic solvent, “burned in” or “after-imaging” or “ghost imaging” will disappear 2 1. Important gradually over a period of time after 1.2 Notational Descriptions the power has been switched off. The following subsections describe Warning notational conventions used in this Failure to activate a screen saver, or document. a periodic screen refresh application may result in severe “burn-in” or “after- Notes, Cautions and Warnings image” or “ghost image” symptoms Throughout this guide, blocks of text that will not disappear and cannot be may be accompanied by an icon and repaired. The damage mentioned above printed in bold or italic type. These is not covered under your warranty. blocks contain notes, cautions or warnings. They are used as follows: Service • The casing cover should be opened Note only by qualified service personnel. This icon indicates important • If there is any need for any information and tips that help you make document for repair or integration, better use of your computer system. please contact with your local service center. (Please refer to Caution Service contact information listed in This icon indicates information that Important information manual.) tells you how to avoid either potential damage to hardware or loss of data. • For transportation information, please refer to “Technical Warning Specifications”. This icon indicates the potential for • Do not leave your monitor in a car/ bodily harm and tells you how to avoid trunk under direct sun light. the problem. Note Some warnings may appear in alternate Consult a service technician if the formats and may not be accompanied monitor does not operate normally, or by an icon. In such cases, the specific you are not sure what procedure to take presentation of the warning is when the operating instructions given mandated by the relevant regulatory in this manual have been followed. authority. 3 1. Important 1.3 Disposal of product and Taking back/Recycling Information for packing material Customers Philips establishes technically and Waste Electrical and Electronic economically viable objectives Equipment-WEEE to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end- of-life management primarily entails This marking on the product or on participation in national take-back its packaging illustrates that, under initiatives and recycling programs European Directive 2012/19/EU whenever possible, preferably governing used electrical and electronic in cooperation with competitors, appliances, this product may not be which recycle all materials (products disposed of with normal household and related packaging material) in waste. You are responsible for disposal accordance with all Environmental of this equipment through a designated Laws and taking back program