2012 Annual Report
Moving toward our vision THE CONTENT THE NUMBERS
1 Swedish Match in brief SALES OPERATING PROFIT FROM PRODUCT AREAS 2 CEO comment 4 Swedish Match’s business model 6 Global market overview 12,486 MSEK 3,666 MSEK 8 Swedish Match’s business 8 Snus and snuff 12 Other tobacco products SALES BY PRODUCT AREA 14 Lights
16 Scandinavian Tobacco Group Snus and snuff 28% Other tobacco products 18 Corporate Sustainability 40% Lights 18 Our approach to Corporate Sustainability 11% Other operations 21 Employee responsibility 21% 23 Social responsibility 27 Environmental responsibility 30 Regulatory engagement
32 Shareholder information OPERATING PROFIT BY PRODUCT AREA1)
32 Shareholder communication 6% 34 e share Snus and snuff 36 Five year summary 2008–2012 Other tobacco products 31% 38 Quarterly data 2011–2012 63% Lights 39 Defi nitions used in fi nancial tables 40 Financial reports 40 Content 1) Excluding Other operations and share of net profi t in STG and larger one time items. 41 Report of the Board of Directors
Consolidated fi nancial statements 47 Income statement Key data, MSEK 2012 2011 2010 47 Statement of comprehensive income Sales1) 12,486 11,666 11,222 48 Balance sheet Operating profi t from 49 Statement of changes in equity product areas2) 3,666 3,365 3,158 50 Cash fl ow statement Operating profi t3) 4,062 3,702 4,169 51 Notes for the Group Operating margin from product areas, %2) 29.4 28.8 28.1 Parent Company fi nancial statements Operating margin, %3) 32.3 31.7 25.2 77 Income statement EBITDA from product 2) 77 Statement of comprehensive income areas 3,962 3,655 3,441 3) 78 Balance sheet EBITDA 4,328 3,992 3,813 79 Statement of changes in equity Profi t for the year 2,907 2,538 2,958 80 Cash fl ow statement Earnings per share, basic, excluding larger one time 81 Notes for the Parent Company items, SEK 14.18 12.14 9.92 89 Proposed distribution of earnings Earnings per share, basic, 90 Auditor’s report SEK 14.33 12.14 13.12 Dividend per share, SEK 7.304) 6.50 5.50 91 Corporate Governance 1) Sales excluding businesses transferred to STG post October 1, 2010. 2) Excluding businesses transferred to STG, share of net profi t/loss in 91 Governance report STG and larger one time items. 3) Including larger one time items, operating profi t from businesses 97 Risk management and internal control transferred to STG until October 1, 2010, as well as the share of net profi t/loss in STG post October 1, 2010. over fi nancial reporting 4) Board proposal. 98 Board of Directors 100 Group Management www.swedishmatch.com More information is available on the Company website www.swedishmatch.com/ourcompany. SWEDISH MATCH IN BRIEF
THE COMPANY
Swedish Match develops, manufactures, and sells quality In Sweden, the Group has an independent distribution products with market-leading brands in the product areas company. Swedish Match also owns 50 percent of SMPM Inter- Snus and snuff , Other tobacco products (cigars and chewing national (a joint venture with Philip Morris International for tobacco), and Lights (matches and lighters). Well known brands snus outside of Scandinavia and the US). In addition, Swedish include General snus, Longhorn moist snuff , White Owl cigars, Match holds a 49 percent ownership interest in Scandinavian Red Man chewing tobacco, Fiat Lux matches, and Cricket Tobacco Group (STG). lighters. Th e Swedish Match share is listed on NASDAQ OMX Stockholm. Th e Group sells products across the globe, with production Th e Swedish Match head offi ce, where the CEO and units in six countries. More than a third of total company sales Corporate functions are based, is located in Stockholm. and more than half of the operating profi t come from the Group sales for 2012 amounted to 12,486 MSEK and the product area Snus and snuff . average number of employees during the year was 3,848.
Norway Sweden Sales offi ces Head offi ce ~ 50 employees Production units Sales offi ces Belgium ~ 1,000 employees Treasury and Public USA Aff airs offi ces Production units ~ 10 employees e Philippines Sales offi ces Production unit ~ 1,000 employees e Netherlands Turkey Production unit Sales offi ces Sales offi ces e Dominican Republic ~ 100 employees ~ 20 employees ~ 200 employees Production unit ~ 800 employees Brazil Production units Sales offi ces ~ 700 employees 12 factories
3,848 employees
Swedish Match’s organization PRESIDENT & CEO
CORPORATE FUNCTIONS Group Finance & IT Group Human Resources Legal Aff airs Corporate Communications & Sustainability
OPERATING UNITS Strategic partnerships SWEDISH / associated companies SMOKEFREE SCANDINAVIA US LIGHTS LIGHTS MATCH SMPM PRODUCTS DIVISION DIVISION LATIN INTER - DISTRIBUTION INTER- STG DIVISION AMERICA NATIONAL NATIONAL 49% AB 50% THE VISION
Swedish Match’s vision is to be the global smokefree leader. Th e product concepts, and expand its geographic footprint. Further Company will continue to leverage the strengths of its operations support in achieving the vision comes from the Company’s part- and product areas to help to achieve that vision. With its strong nerships, such as the joint venture, SMPM International, and platforms, not only in Snus and snuff , but also in Other tobacco resources generated from the 49 percent ownership of Scandina- products, and Lights, the Company is able to pool its talent and vian Tobacco Group (STG). resources to explore new market opportunities, develop new THE BUSINESS
SNUS AND SNUFF LIGHTS
OPERATING PROFIT
OPERATING PROFIT 222 MSEK Swedish Match is the market leader 2,349 MSEK for matches in many markets through- out the world, with well known local SwedishSwedish MatchMatch hashaas a mamarketrkket lleadingeading ppositionoosition in thethe ScandinavianScaanddinavian snussnnus market.market. InIn thethe brands. For lighters, the Cricket US, SwedishSwedisi h MMaMatchtch is wwellelll positionedposiitiionedd asas thetht e thirdthird largestlarggest snussnnus andand moistmoist snuffsnun ff ccom-om- brand has strong market positions in pany.pany. Th e CoCompanymppany alalsoso hhasas a 550/500//500 jjointoint vventureenture wwithith PhPhilipilip MMorrisorriis IInInternationalternational to a large number of countries, most exploreexplore andand developdevelop new marketsmarkets fforor snus outsideoutside ofof ScandinaviaScandinavia andand thethe US. notably in parts of Europe and Asia.
OTHER TOBACCO PRODUCTS
OPERATING PROFIT
1,161 MSEK Swedish Match is a major player in the US market for cigars, and the largest manufacturer in the US for chewing tobacco.
1 CEO COMMENT Continuing progress in the US
Our company vision is to be the global smokefree leader, with a mission to responsibly develop, manufacture, market, and sell quality products with market leading brands in the product areas Snus and snuff , Other tobacco products, and Lights, delivering growing and sustainable profi ts for our shareholders.
During 2012, Swedish Match took signifi cant steps toward achieving our vision. Swedish Match is the world’s largest snus manufacturer, and we are able to leverage our technological lead, unique heritage, talented organization, and market leading snus brands, in our eff orts to expand our footprint for snus outside of our Scandinavian home markets. Looking back on the year, Swedish Match reached a number of mile- stones which I will highlight below, while we also faced challenges, par- ticularly on the Swedish snus market with increased low priced activity.
In Scandinavia, Swedish Match snus sales grew in 2012, led by another solid year of volume growth on the Norwegian market, with such popular brands as General, Nick and Johnny, and Th e Lab Series. In Sweden, there was continued rapid growth in the lowest priced segment of the market at the expense of the full and mid-priced segments. Th e Company main- tained its strong position in the full priced segment of the Swedish mar- ket, with approximately 95 percent volume share, and was also very active in the other segments. We are determined to be a strong and active player in every segment by off ering consumers outstanding quality and value. Our brands Gen- eral, Ettan, Grov, and Göteborgs Rapé, known and admired for genera- tions, have in recent years been joined by brands such as Kronan and Kaliber, value brands for the more price conscious consumer who still wants a quality product. In the short term, this mix shift toward lower priced products presents challenges with regard to sales and profi tability growth. Over the long term, however, this full range off ering provides benefi ts for Swedish Match, as this portfolio supports both market growth and allows us to meet the needs of a changing marketplace.
Q1 JANUARY–MARCH Q2 APRIL–JUNE
Sales in local currencies US cigar volumes were US cigar volumes were Scandinavian snus increased for every product up 36 percent.1) up by 11 percent.1) sales increased by area.1) 8 percent.1)
1) HIGHLIGHTS 2012 Versus same quarter in 2011.
2 / Swedish Match 2012 In the US, the General snus brand nearly tri- smokeless tobacco. Our snus, having reached off setting weakness for our match business pled its distribution during the course of the this milestone on compliance with WHO in certain parts of the world – in part due to year, and was available in more than 10,000 recommendations, further supports our con- currency fl uctuations, but also due to some- retail outlets by year end. While the overall viction that snus can play an important role what higher costs. US snus category is relatively small, we believe in harm reduction, as more and more adult Scandinavian Tobacco Group (STG), in which that there are very good prospects for this to consumers look for a less harmful alternative Swedish Match has a 49 percent holding, is become a much larger market in the coming to cigarette smoking when choosing among the largest mass market cigar player on the years, and that Swedish Match is well posi- tobacco alternatives. European market, the world’s largest pipe tioned to be an important player in this As a tobacco company, Swedish Match tobacco company, and has a substantial fi ne emerging segment. Already, in a number of must adhere to a vast array of continually cut tobacco business. During the year, STG store chains, General has captured a large changing regulations specifi c to our industry. took major steps to upgrade its US setup, as share of the snus category volumes. We are We believe that truly eff ective regulation well as implementing a new ERP (order and also showing good development of growth, in needs to be evidence based and requires an production) system. We received our fi rst terms of can sales per week, in stores where exchange of knowledge and experience dividend from STG in 2012, and look for- we are present. Substantial investments between decision makers and industry. Th e ward to good cash fl ows from our ownership behind placement and awareness building European Union is currently in the process of of this company. activities will continue in the coming years, as revising its Tobacco Products Directive. Th e we continue to build distribution for snus in European Commission presented its pro- Swedish Match is committed to being a sustain- the US, and we look forward to the day when posal for revisions to this directive in late able and responsible tobacco company, and snus in the US becomes an important con- December 2012. Th e fi nal outcome and time works continuously to improve on its social, tributor to company profi ts. of adoption is diffi cult to predict. Th e process environmental, and economic endeavors. For our US moist snuff business, we saw can last a long time and its content can be We are convinced that these eff orts provide good growth for our Longhorn brand in changed before a fi nished directive is valuable benefi ts, not only to Swedish Match 2012, supported by the launch of Longhorn enacted. We sincerely hope that in the end, and the communities we work in and serve, tubs, which off er excellent consumer value. the new revised directive will take into but also to society as a whole. We are con- We also placed a great deal of emphasis on account the well documented scientifi c sup- stantly looking for ways to make more effi - our assortment of pouch products, with new port for snus as a less harmful alternative to cient use of resources and reduce costs, while packaging with clear consumer benefi ts. Th e cigarettes. strenghtening the corporate reputation and pouch segment is one of the fastest growing brand as well as being an attractive employer. Our US cigar and chewing tobacco businesses, segments in the US moist snuff market, and making up Other tobacco products, con- Our fi nancial performance during 2012 recorded further eff orts are being made to strengthen tinued to deliver strong profi tability. For continued growth in both sales and earnings our position. cigars, we reached an important milestone, per share. Total company sales increased by We also expanded our test activities for delivering more than one billion cigars in a 7 percent to 12,486 MSEK. Basic earnings per snus internationally outside of Scandinavia single year, under such well known brands as share for the year reached 14.33 SEK, up and the US, through our joint venture com- White Owl and Garcia y Vega. Volumes grew 18 percent from the previous year. For 2012 pany, SMPM International. SMPM Interna- by more than 18 percent, supported by inno- the proposed dividend will be 7.30 SEK, an tional has been testing the snus concept in vative new products such as the White Owl increase of 12 percent. Th e Company bought Canada and Russia, and in 2012 began test- Silver and Garcia y Vega Black off erings. We back 7.4 million shares as part of its ongoing ing snus in Israel. Tests are also being con- look forward to further growth in the year share repurchase program. ducted in Asia, on the Malaysian market. ahead, supported by new product off erings Learnings from these activities provide a I would like to express my gratitude to our and further distribution opportunities. For greater understanding of potential opportu- employees, customers, and our loyal con- chewing tobacco, despite continuing and nities for snus globally, in the years ahead. sumers, for making it possible for us to longstanding market declines, the business deliver a strong and solid business to you, delivered stable sales and operating profi t All Swedish Match snus is manufactured our shareholders. only slightly below 2011 levels. according to the GOTHIATEK® quality stan- dard, and complies with the recommenda- Our lights businesses had a mixed perfor- Stockholm, March, 2013 tions set forth by the WHO with regard to mance, with further growth of our lighter acceptable limits of undesired elements in business, particularly in Asia, substantially Lars Dahlgren, President and CEO
Q3 JULY–SEPTEMBER Q4 OCTOBER–DECEMBER
US cigar sales were up General snus is available Swedish snus in the US Sales increased by by 14 percent.1) in 9,000 stores in the grew signifi cantly.1) 3 percent.1) US.
3 SWEDISH MATCH’S BUSINESS MODEL Delivering quality
THE VALUE CHAIN
1 2 3 4
Consumer Insight Research & Development (R&D) Production Consumer marketing
1. Consumer Insight market, the life cycle of the product, poten- ing tobacco takes place in Owensboro, Ken- As a branded consumer products company, tial level of demand and volume, technolog- tucky, the US. Th e Owensboro factory has Swedish Match must, fi rst and foremost, lis- ical feasibility, and environmental impact. developed a fl exible production setup ten to the consumers and work to address Both suppliers and materials to produce the which enables the Group to effi ciently adapt consumer needs. Consumers not only want fi nished product must be readily available, to production changes. In addition to pro- high quality, but also brands they trust, quality levels must be assured and quality ducing its own products, Swedish Match clear labeling, convenient packaging, and a standards must be met, throughout the produces chewing tobacco for a third party price that fi ts the product. In order to value chain. Swedish Match has extensive (National Tobacco). Cigars for the US are strengthen Swedish Match as a consumer R&D facilities for snus in Sweden that not produced in Santiago, the Dominican and knowledge driven company, the Com- only works to develop new products, but Republic, and in Dothan, Alabama, the US. pany uses a structured consumer insight also helps in monitoring and improving Production of matches takes place in Tida- approach that leads to an increased under- existing products in the ongoing eff ort to holm and Vetlanda, Sweden and in Curitiba standing of brands, consumers, customers, improve within the GOTHIATEK® stan- and Piraí do Sul, Brazil. Lighter facilities are trends, and competitors. With ongoing con- dard1). R&D for smokeless tobacco prod- located in Manila, the Philippines, in Assen, sumer engagement, Swedish Match better ucts is handled by Smokefree Products the Netherlands, and in Manaus, Brazil. understands consumer desires and can Division, in facilities in both Sweden and 4. Consumer marketing work to deliver products that meet those the US. During 2012, R&D facilities were desires. Consumer insight comes from upgraded in Gothenburg, Sweden. For Swedish Match is fi rmly committed to many sources, but is most oft en generated lights products and cigars, R&D generally maintaining high standards when market- by the various operating units by marketing is conducted at the factory level. ing to its consumers, and works to ensure departments, business development depart- that the Company meets requirements of all 3. Production ments, and from customer and consumer local laws, rules, and regulations with engagement. Production of snus takes place in Gothen- regard to marketing practices. Swedish burg and Kungälv, Sweden. Both loose and Match products are marketed to adult con- 2. Research & Development (R&D) original portion-packed (pouch) snus prod- sumers. Th e marketing departments are When considering new or improved prod- ucts are manufactured in the Gothenburg responsible for consumer marketing such as ucts, Swedish Match evaluates consumer factory. Th e Kungälv facility opened in 2003 determining what the product and packag- needs while also considering a host of other and was expanded in 2009 and 2010. Th is ing should be, how it should be priced, factors. As part of the product development state of the art unit specializes in portion- where it should be sold, and how to com- and innovation processes, it is essential to packed products utilizing the Swedish municate with consumers. Marketing is consider such factors as cost, ingredients Match proprietary white-portion techno- generally handled at the local/national level, and packaging, regulatory issues, time to logy. Production of moist snuff and chew- except for international brands, such as for
1) For more information about GOTHIATEK®, see www.swedishmatch.com/ GOTHIATEK.
4 / Swedish Match 2012 Organization In order to rapidly meet changing market con- For smokeless tobacco products (snus, moist e Smokefree Products Division works ditions, and to provide customers and consum- snuff , chewing tobacco), supply chain manage- closely with both the Scandinavia and US Divi- ers with the products they want, when they ment (including production and product devel- sions, as well as SMPM International, to want them, Swedish Match has put in place an opment) is managed by the Company’s Smoke- ensure that new products are developed and organizational structure that facilitates fl exibil- free Products Division, while the Scandinavia produced to meet changing consumer tastes ity and innovation. rough continuous dia- and US Divisions focus on local marketing and and desires. Marketing and supply chain man- logue and a spirit of partnership with both cus- partnerships with customers. Snus products agement for cigars is handled by the US Divi- tomers and suppliers, Swedish Match is able outside Scandinavia and the US are marketed sion. For matches and lighters, marketing and to quickly and effi ciently develop, produce, and through SMPM International, a 50/50 joint supply chain management is handled by the deliver the products adult consumers can venture between Swedish Match and Philip operating units Lights International and Lights enjoy. Morris International. Latin America.
5 6 7 8
Sales & Trade marketing Distribution Customer/Retailer Consumer
General snus or Cricket lighters, where Match ships its lights products to distributors Th is partnership approach is very valuable some marketing is carried out on a pan- in many countries and also uses its own sales to both parties, since it reinforces and deep- geographic basis. and distribution network where appropriate. ens the commitment to the Company’s cus- As of October 1, 2010, distribution of lights tomers. Snus is merchandised from coolers 5. Sales & Trade marketing products in a number of countries in Europe to help ensure longer lasting freshness and Sales & Trade marketing allows customers/ as well as in Australia and New Zealand is quality. US moist snuff , cigars, and chewing retailers the opportunity to better under- handled by Scandinavian Tobacco Group, a tobacco, which do not require refrigeration, stand the products off ered by Swedish company of which Swedish Match has a 49 have attributes and packaging that provide Match, which in turn allows customers/ percent holding. long lasting freshness. Retailers are respon- retailers to properly merchandise and sell sible for ensuring that all tobacco products 7. Customer/Retailer the product to consumers. Th rough dia- are only sold to those who can legally pur- logue with Swedish Match employees, the Th e primary sales channels for Swedish chase them. Swedish Match believes that no customers/retailers are able to take advan- Match products are supermarkets, conve- consumer under the age of 18 should be tage of the Company’s category manage- nience stores, tobacconists, and gasoline allowed to purchase tobacco, and supports ment tools in order to get the most appro- stations. Other important channels include retailers’ eff orts to demonstrate their priate product mix for their merchandising bars and restaurants, as well as Scandina- endorsement of the Swedish Match “Under needs. Sales & Trade marketing is usually vian Travel Retail outlets, such as airports 18, No Tobacco” principle1). carried out at the local/national level. and ferries. Since retail prices are set by retailers, prices can vary. Th e Scandinavia 8. Consumer 6. Distribution Division, US Division, and the two Lights When all parts of the value chain work For the Swedish and Norwegian markets, operating units strive to work in true part- together, the ultimate consumer has the Swedish Match’s products are shipped nership with their customers to build the opportunity to choose to purchase a Swedish through Swedish Match Distribution AB, the customers’ businesses. Sales representatives Match product. Consumers can be confi - Group’s distribution company’s facilities in work closely with customers/retailers to dent that their purchase, and their views on Stockholm and Gothenburg, Sweden. Th ese optimize their business in selling Swedish the product, will further infl uence the value facilities also distribute other products, such Match’s products to consumers. Th rough chain and the product development cycle. as most tobacco products in Sweden. In the in-depth discussions and active dialogue, US, Swedish Match ships products to both customers/retailers can work together with wholesaler and selected retailer locations Swedish Match to evaluate product assort- throughout the country direct from its pro- ment and display, along with shelf and fl oor duction facility and through company plans, with the aim of improving their total 1) For more information about “Under 18, No Tobacco” owned and third party warehouses. Swedish non-cigarette tobacco and lights businesses. principle, see page 25.
5 GLOBAL MARKET OVERVIEW Swedish Match – a growth player in tobacco
Swedish Match participates in the cigarette consumption has been declining activity among leading industry players. smokeless tobacco markets in Scandinavia over the past decade in most developed Among publicly traded tobacco companies, and the US, with its snus, moist snuff , and countries, while in many emerging markets Swedish Match is globally a small player, chewing tobacco products, and is exploring cigarette consumption has continued to active primarily in the Scandinavian and US opportunities for snus products in other increase.1) markets. markets through SMPM International In addition to cigarettes (and similar (a joint venture with Philip Morris Inter- products, such as fi ne-cut/roll-your-own e global smokeless tobacco market national). e Company participates in the tobacco), the global tobacco market is com- Smokeless tobacco is a relatively small US mass market cigar market and in the posed of other smoking and smokeless tobacco category compared to the much global match and lighter markets. Swedish tobacco products, such as pipe tobacco, larger cigarette category, and is consumed in Match also owns 49 percent of Scandi- cigars, various forms of chewing tobacco, many parts of the world in diff erent types navian Tobacco Group, which participates in snus, moist snuff , and nasal tobacco. and formats. In Scandinavia, the dominant the global pipe tobacco, fi ne cut tobacco, Th e global tobacco market is exposed to form of smokeless tobacco is snus. In the and cigar markets. Swedish Match can ever-increasing levels of restrictions and US, snus is a small but growing segment, therefore be considered a niche player in regulations, as governments and other regu- while the dominant forms of smokeless the global tobacco market, as the Company latory and non-governmental organizations tobacco are moist snuff and chewing does not participate in the largest segment, seek to reduce tobacco consumption, and, tobacco. In other parts of the world, such as cigarettes. most notably, cigarette consumption. Th ese India and certain countries in Africa and regulations, along with taxation measures, Asia, local variants of oral and nasal smoke- e global tobacco market have had impacts on tobacco growing, less tobacco products are consumed. In the Th e largest single segment of the global tobacco production, product availability, European Union and certain other coun- tobacco market is cigarettes, which account packaging and labeling, consumer pricing, tries, snus and other oral tobacco products for roughly 90 percent of all tobacco con- and location of use. not intended to be chewed are prohibited, sumed.1) A small number of large global Consolidation within the global tobacco while chewing tobacco products are allowed tobacco companies rely on cigarettes for the market among industry manufacturers has to be sold. bulk of their revenues and profi ts. Generally, been limited in 2012, with very little M&A
1) Source: Euromonitor.
SHORT FACTS
• e global tobacco market is com- posed of smoking and smokeless tobacco products, such as cigarettes, cigars, pipe tobacco, snus, moist snuff , and chewing tobacco.
• e largest segment is cigarettes, accounting for roughly 90 percent of all tobacco consumed globally.
• Smokeless tobacco is a relatively small but growing category, accounting for approximately two percent of all tobacco consumed globally.
Source: Euromonitor.
6 / Swedish Match 2012 Swedish Match’s markets Other tobacco products (cigars and For lighters, Swedish Match holds a leading Snus and snuff chewing tobacco) market position in Russia within the pre- Swedish Match’s primary tobacco markets Th e market for mass market cigars in the mium disposable category. Th e Group also are in Scandinavia and the US. Both the US excluding the little cigars segment has solid positions for lighters in Brazil, the Scandinavian snus market and the US moist (where Swedish Match does not participate) Nordic countries, the UK, and France. In snuff /snus markets are growing in volume is estimated by Swedish Match to amount to several markets in Asia, Swedish Match’s terms, and the combined Scandinavian/US approximately 5 billion cigars. Th e US mass lighters continued to demonstrate strong snus and moist snuff markets are approxi- market cigar market (excluding little cigars) volume development, refl ecting eff orts to mately 1.7 billion cans per year, with the is estimated to have been stable in volume build business in this part of the world. Scandinavian snus market at approximately terms in 2012.1) Swedish Match is the third Swedish Match also has match sales in a 310 million cans, and the US moist snuff largest player in the US mass market cigar number of African and Asian markets. market at slightly more than 1.3 billion market (excluding little cigars), with a cans.1) Both the Norwegian and Swedish growing market presence.1) Market outlook 2013 markets experienced growth in volume Swedish Match estimates that the US For the full year 2013, the Company expects terms during 2012.1) Swedish Match holds chewing tobacco market is a 250 million US continued growth of the Scandinavian snus the leading position in the Scandinavian dollar market (manufacturers’ sales) and has market, led by volume growth of both the snus market, with approximately 75 percent been declining in volume terms in the range Norwegian market and the low priced seg- volume share in Sweden, and 66 percent of 6–8 percent on average over the past three ment of the Swedish market. In the US, both volume share in Norway during the fi nal years. Swedish Match is the market leader in the moist snuff and snus markets are three months of 2012.2) this category, with more than 45 percent vol- expected to grow, with the largest volume Th e smokeless tobacco markets in the US ume share.3) Th e Company also has a con- increases coming from value priced moist and Scandinavia have experienced increased tract manufacturing agreement, and pro- snuff . Th e US mass market cigar market is product innovation and increased activity duces close to two thirds of all chewing expected to be relatively stable in volume among large cigarette manufacturers in tobacco sold in the US. terms. Markets for matches and lighters will recent years, with the introduction of new continue recent trends, with matches gener- varieties and formats, including non-tradi- Lights (matches and lighters) ally declining while lighters are in many tional formats, such as dissolvable products. In addition to tobacco products, Swedish cases stable. In some geographies, lighter In nearly all countries outside of Scandi- Match also participates in the global match markets are expected to continue some navia and the US, snus is not widely known. and lighter markets. Swedish Match’s largest growth. Outside of Scandinavia and the US, Swedish match markets in Europe include the UK, Match is exploring, through SMPM Interna- the Nordic countries, France, and Spain. tional, other potential markets for snus. Mar- Swedish Match is also the market leader for kets currently being explored include Can- matches in Australia and Brazil. ada, Russia, Israel, and Malaysia.
1) Source: Swedish Match estimates. 2) Source: Nielsen, 12 week data to December 30, 2012. Sweden estimates exclude tobacconists. 3) Source: Nielsen and Swedish Match estimates.
SWEDISH MATCH’S MARKETS
Swedish Match is a global company, with strong local brands. Swedish Brazil: A signifi cant presence for both matches and lighters. Match also has international brands, such as General snus, and Cricket Worldwide: A strong presence for matches in many markets, most nota- lighters. e Company’s largest markets are in Scandinavia, the US, and bly within Europe, Africa, and Australia/New Zealand. e Company has Brazil, which together generate 98 percent of Company sales, and 98 a strong position with the Cricket lighter brand in parts of Europe, espe- percent of operating profi t from product areas. cially in Russia, and a strong and growing presence in parts of Asia. Sweden and Norway: e market leader for snus. e Company also has a strong presence with both matches and lighters. e US: A strong and growing presence for mass market cigars, as well as the leading position for chewing tobacco. e Company also has a sig- nifi cant presence in the US moist snuff market, and is developing its position in the snus segment.
7 SNUS AND SNUFF
PRODUCT AREA OPERATIONAL HIGHLIGHTS • Scandinavian sales revenues increased by 8 percent.1) • US moist snuff operating profi t virtually unchanged.1) • Store distribution of General snus in the US grew to more than 10,000 stores by year end. • SMPM International engaged in market testing for snus in Canada, Russia, Israel, and Malaysia. • Operating profi t up by 8 percent.1)
1) Versus full year 2011. Continuing to invest in growth
In Sweden, rapid growth of the low priced segment of the market contributed to market growth. In Norway, snus consumption has risen rapidly in recent years, as more consumers are choosing snus instead of cigarettes. In the US, Swedish Match primarily sells moist snuff , with increased resources now being dedicated to the snus category, where Swedish Match has increased its distribution to more than 10,000 stores by year end.
Strategy Swedish Match endeavors to be the global smokefree leader. Swedish Match’s strength in smokefree products lies in its quality products and estab- lished brands in combination with deep con- SdhMhSwedish Match strives to bhbe the preferred f d OfifhdbOperating profi t for the year increased by sumer insight. choice for consumers of smokefree prod- 8 percent to 2,349 MSEK (2,181). Swedish Match will leverage its unique ucts, the most valued partner to customers/ In the Scandinavian market, Swedish Snus and snuff platform to build global retailers and distributors, and the industry Match sales increased by 8 percent, from smokefree leadership, and will continue to authority for regulators and opinion makers. improved pricing. innovate and develop new and improved Success will come from dedicated Shipment volumes increased in Norway products while leveraging its brands’ employees working closely together in during the year. strengths in order to meet changing con- building on the strong brand portfolio, In the US, Swedish Match moist snuff sumer needs. Swedish Match will endeavor maintaining and improving technological sales were down slightly versus prior year to drive category growth and maintain its leadership, leveraging t he Company’s due to lower volumes. Operating profi t was leading position in Scandinavia, to develop unique Swedish heritage and market leader- virtually unchanged. the snus category in the US and establish a ship in Scandinavia, and providing con- Th e operating margin was 46.5 percent strong presence in the market, to strengthen sumers with products they enjoy. (46.1) for the year, impacted by higher the Company’s position in the US moist spending levels for Swedish snus expansion snuff market, and to explore global oppor- Financial development projects in both the US and through SMPM tunities for Swedish snus through SMPM Sales for the product area during the year International. International. increased by 7 percent to 5,049 MSEK (4,726).
8 / Swedish Match 2012 Key data, MSEK1) 2012 2011 2010 Sales and operating profi t Share of Group total Sales 5,049 4,726 4,522 5,000 100 Operating profi t 2,349 2,181 2,080 4,000 80 Operating margin, % 46.5 46.1 46.0 3,000 60 Investments in property, 40% 63% plant and equipment 110 123 192 2,000 40 Average operating 1,000 20 capital 1,929 1,965 1,957 MSEK % Average number of 2008 2009 2010 2011 2012 Sales Operating profit1) employees 991 972 969 Sales Operating profit Operating margin, % 1) Excluding larger one time items. 1) Excluding Other operations, share of net profi t in STG and larger one time items.
SNUS IN SCANDINAVIA increase for the second year in a row.3) for Swedish Match, and to volume declines Th e Swedish snus market in volume is for full priced products. Swedish Match had Main brands: estimated by Swedish Match to have grown more than a 95 percent market share of the Sweden: General, Göteborgs Rapé, by approximately 3 percent in 2012 versus full priced segment in volume terms for the Ettan, Grovsnus, Catch, Kronan, prior year. Swedish Match is the leading fi nal three months of 2012, according to Kaliber manufacturer of snus, with a volume share Nielsen. For the same time period, the total Norway: General, Nick and Johnny, in Sweden of approximately 75 percent in market share for Swedish Match in volume e Lab Series, Catch, Göteborgs Rapé the fi nal three months of 2012.2) terms of 75 percent compared to 82 percent Th e Norwegian market has grown by for the same period previous year, with a COMPETITORS – SWEDEN more than 10 percent in recent years, and is decline of the full priced segment’s share of 5% estimated to have grown by 14 percent in the total market to 64 percent from 71 per- Swedish Match 4) 2) 9% 2012 versus prior year. In Norway, Swedish cent. Swedish Match has built a strong BAT (F&L) 11 % Match’s volume share is estimated to be position also in the low priced segment of Imperial Tobacco (Skruf) 75% approximately 66 percent in the fi nal three the market with a market share of 29 percent Japan Tobacco 2) 2) International months of 2012. Th e number of men and in volume terms. women using snus on a regular basis is increasing in Norway.3) Highlights in Scandinavia Source: Nielsen, 12 week data to December 30, 2012. Sweden estimates exclude tobacconists. It is estimated that one in fi ve Swedish During 2012, Swedish Match revised its men use snus on a regular basis, while in packaging for its best selling brand, General, Swedish Match snus brands are available in a Norway the percentage of men using the for the Scandinavian market. Th e new graph- broad range of varieties and price points. In product is lower, but growing.3) Th e overall ics are part of the ongoing eff ort to visually Sweden, General is the largest brand in the percentage of women using snus is lower enhance and support this fl agship premium premium segment, Kronan in the mid priced than for men, and is similar in both Norway brand. segment, and Kaliber in the low priced pouch and Sweden. However, a higher proportion During the year, the Group launched a segment.4) In addition to its traditional snus of both men and women between the ages number of new products and line extensions. products, Swedish Match off ers the number of 18 and 29 use snus in Norway than in Launches in Sweden included the range of one brand in the non-tobacco smokefree seg- Sweden. For adults over the age of 30, a products under the Nick and Johnny brand. ment, Onico, providing consumers with a lower proportion of people in Norway use Th is brand has already proven itself to be a high quality nicotine free alternative. snus than in Sweden.3) solid success on the Norwegian market. Competition from low priced products Kronan, Swedish Match’s number one Market has intensifi ed in Sweden during the year. brand in the mid priced segment in Sweden, Th e Scandinavian snus market is estimated to Th is has contributed to market share erosion upgraded its design during the year. Th e have amounted to approximately 310 million cans in 2012, up by 4–5 percent from pre- vious year.1) Over the past several years, con- ”Swedish Match snus delivers outstanding quality” sumption has been moving from traditional loose products to portion-packed products, which at the end of 2012 accounted for more “ e Scandinavian snus market was heavily impacted by increased competition and substantial volume growth for low priced products in thehe 2) than 75 percent of volumes in Scandinavia. Swedish market. In Norway, the market continued to experience solid Sweden is by far the largest snus market volume growth and Swedish Match volumes increased. Swedish Match in Scandinavia, with approximately one snus delivers outstanding quality and value for money, and we look million consumers.3) Th e number of snus forward to providing more top quality products and service to our users has increased by approximately 4 per- customers.” cent in the fi nal three months of 2012 versus the same period previous year, which is an Jonas Nordquist, President Scandinavia Division
1) Source: Swedish Match estimates. 2) Source: Nielsen, 12 week data to December 30, 2012. Sweden estimates exclude tobacconists. 3) Ipsos Sweden, Market Report, 2012. 4) Source: Nielsen. 9 Kaliber brand has quickly become one of the In December 2012, Swedish Match opened a Tobacco taxes leading brands in the low priced segment. snus store, “Svenskt snus”, in the heart of On January 1, 2012, Swedish excise taxes on In the Norwegian market, the Group has Stockholm. snus were raised by 13.7 percent. In anticipa- continued to grow volumes with strong tra- By logging on to: www.swedishmatch. tion of higher prices, retailers ordered an esti- ditional brands such as General as well as com/konsument (for consumers) and http:// mated 2 million cans of additional inventory newer brands, including Nick and Johnny kund.swedishmatch.com (for customers), prior to year-end 2011. On January 1, 2013, and Th e Lab Series. During the year, several Swedish consumers and customers can easily Swedish excise taxes on snus were raised by line extensions of existing brands further explore the Swedish Match product range. 1.0 percent. In Norway, the excise tax on snus strengthened the product assortment. For was raised by 1.1 percent on January 1, 2012. example, Th e Lab Series 07 was introduced. On January 1, 2013, excise taxes were raised by 2.2 percent in Norway.
SNUS AND SNUFF IN THE US Main brands: Longhorn, Timber Wolf, Red Man, General
COMPETITORS – THE US
1% 10% Swedish Match 32% Altria (USSTC) Reynolds American (American Snuff Company) 56% Other
General is both the most popular snus in Source: Swedish Match estimates. Sweden and the most widespread snus brand internationally.
Th e Swedish Match brand portfolio for brought on by high levels of price and prod- promotional activity. For the full year 2012, moist snuff is almost exclusively in the value uct competition from the largest competitor Swedish Match estimates its market share segment, with both traditional loose and brands. Th e vast majority of moist snuff by volume to have been approximately 10 pouch products. Longhorn is Swedish users in the US are men. Th e recent rapid percent, down slightly from 2011. Match’s largest deep discount brand. growth of the pouch segment of the market, While the US snus market is still quite Swedish Match sells Swedish snus in the and expanded product off erings by the small, the potential for growth is strong, as US under the General brand, priced in line industry, have broadened the appeal of snus may appeal to a wide segment of the with premium moist snuff products. moist snuff to a larger consumer base. adult tobacco consuming population. Snus During the past fi ve years, can consump- is a discrete, spitless alternative to cigarettes Market tion in the US moist snuff market has grown and other tobacco products, and the indus- Moist snuff is sold throughout the US and by more than 5 percent per year.1) try has increased the availability and range volumes are particularly strong in the In 2012, the US moist snuff market is esti- of product off erings for this tobacco variety. southern and mid-Atlantic states. Th e moist mated by Swedish Match to have grown by 4–5 snuff market is extremely competitive, percent, with continued intense pricing and 1) Source: Swedish Match estimates.
INGREDIENTS e main ingredients in the heated. e temperature of the snus mixture and preparation of snus are ground tobacco, water, the stirring process is computer controlled. is salt (ordinary cooking salt), and sodium carbon- part of the process can be compared with pas- ate. Additional ingredients are aromatic com- teurization. ereafter, the snus is cooled and pounds and moisture preserving agents. other ingredients are added. Samples are taken SNUS – FROM SEED TO CAN for quality control. If all measurement values are PRODUCTION ere are three main stages in approved, the batch is ready for packing. e entire production process for the Company’s the production of Swedish snus in accordance snus adheres to the Swedish Match quality stan- 3. PACKING Loose snus cans are fi lled in auto- with the GOTHIATEK® standard: grinding, prepa- matic packaging machines. After fi lling, the cans dard, GOTHIATEK®. GOTHIATEK® is adopted as ration, and packing. an industry standard in the manufacturing pro- are closed with a lid, after which the cans are 1. GRINDING e tobacco is broken up, dried cess of Swedish snus. weighed and labeled. and fed into a grinder, where it is ground. e Portion-packed snus requires a more complicated ground tobacco is screened into coarse, interme- TOBACCO Swedish snus is produced using the process than loose snus. e portions are mea- diate and fi ne meal. highest quality air-dried tobacco. Systematic con- sured and inserted into a cellulose fi ber tube. e trol of the composition of the tobacco is required 2. PREPARATION In the fi rst stage of prepara- portions are sealed and cut apart. e fi nished in order to meet the GOTHIATEK® specifi cations. tion, tobacco fl our is weighed and transported to portion pouches are packed into a can, which is Swedish Match has developed special methods closed blenders. Water and salt are added while then sealed with a lid, after which the cans are for cultivating and drying tobacco. the mixture is stirred, after which the snus is weighed and labeled.
10 / Swedish Match 2012 Highlights in the US Approximately 90 percent of moist snuff in the ish snus, available in tobacconists, conve- Th e premium priced segment of the moist US is sold in the traditional loose format.1) nience stores, and other selected stores. snuff market declined in 2012, while the However, over the past several years, the For General snus, the trends are value segment grew.1) Combined with percentage of moist snuff sold in pouches encouraging and the brand expanded its increased competitive activity for traditional has increased. Swedish Match estimates the distribution. By the end of 2012, the General value brands, the main reason for rapid growth in the pouch segment to have been brand was present in more than 10,000 growth in the value segment was that a approximately 20 percent in volume terms stores, up from approximately 3,500 stores major competitor has been pricing many of in 2012. During 2012, Swedish Match at the end of 2011. its premium branded products at prices improved its product off ering for moist snuff positioned in the value segment. With this in pouches, with the introduction of a dis- aggressive activity among large competitors, posal lid – a fi rst for moist snuff in the US. SNUS OUTSIDE Swedish Match declined in volume and mar- Swedish Match continued its eff orts ket share for its higher priced brands in the behind Swedish snus in the US market and SCANDINAVIA AND value segment. Swedish Match has a solid signifi cant investments have been incurred THE US and growing position with its Longhorn during the year to support the expansion of brand, and during the year expanded its snus. Consumption in 2012 is estimated by Th rough SMPM International, the joint product assortment to include Longhorn Swedish Match to be in the range of 50 mil- venture company with Philip Morris Inter- tubs, a larger packaging format that off ers lion cans. In the US, the Company markets national, Swedish Match is testing opportu- consumers more value for money. the General snus brand – an authentic Swed- nities for snus to reach markets outside Scandinavia and the US. SMPM Interna- 1) Source: Swedish Match estimates. tional, 50 percent owned by Swedish Match, sources its products from Swedish Match and sells them through Philip Morris Inter- national’s sales and distribution network. SMPM International thereby has both state of the art products and outstanding distri- bution opportunities. During 2012, SMPM International con- tinued to test market snus in a selected number of stores in Canada using the Gen- eral snus brand. In St. Petersburg, Russia a test launch of snus is being conducted using the Parliament brand. While it takes time to build the category, test markets show good signs, and store count has been expanded in both markets. A new test was initiated in Israel using the Marlboro brand for snus in the second half of the year. In the spring of 2012 a test market in Taiwan was concluded. In addition, Swedish Match continued small activities with the General brand in Malaysia. Production at the Kungälv factory in Sweden of the nicotine free product Onico, one of the brands packaged in star formation.
Packaging materials: Loose snus is for the SNUS AND HEALTH most part packaged in paraffi n coated card- board cans. When the cans are produced, Scientifi c data clearly demonstrate that the health risks Substantial research conducted by independent two diff erent grades of cardboard are used, associated with smokeless products in the Western (mostly university-based) research groups has been one for the frame and one for the base of world are signifi cantly lower than those of cigarettes. conducted with regard to Swedish snus and health.1) the can. e plastic lid is made from poly- Swedish Match is convinced that smokeless tobacco Some of the fi ndings of this research indicate: propylene plastic. Polypropylene cans are products manufactured according to Swedish Match’s • Snus and oral cancer – there is no evidence of a link quality standards, such as snus with its GOTHIATEK® typically used for portion-packed snus, between snus and an increased risk of oral cancer. which is more sensitive to drying out than standard, play an important role to achieve harm reduc- • Snus and myocardial infarction – there is no evidence of tion, as has been demonstrated by several scientifi c loose snus. e use of plastic cans for por- a link between snus and an increased risk of myocardial tion-packed snus is primarily motivated by studies. Smokeless tobacco provides a sensible alter- infarction. native to cigarettes and other smoking products, fore- durability considerations. • Snus and stroke – there is no evidence of a link most because it does not deliver toxic compounds due between snus and an increased risk of stroke. COLD STORAGE All ready packaged to combustion. In addition, environmental tobacco • Snus and gastrointestinal disorders – there is no evi- snus is stored in cold storage rooms for a smoke is not an issue with smokeless tobacco. dence of a link between snus and an increased risk of number of days before being released to Swedish Match does not claim that the Company’s gastrointestinal disorders. retailers. Cold storage helps to keep the smokeless products could not have any adverse health • Snus and smoking cessation – a large number of stud- product fresh and is important for allowing eff ects. Swedish Match recognizes that tobacco use ies show that availability of snus contributes to low the snus to mature acquire its characteris- raises valid questions about nicotine dependence, and smoking rates. tic aroma and fl avor. the role of nicotine in specifi c groups of the population such as during pregnancy and among patients with cer- 1) More information and references on snus and health are available on the Company’s website, tain pre-existing medical conditions. www.swedishmatch.com/snus-and-health. 11 OTHER TOBACCO PRODUCTS: CIGARS AND CHEWING TOBACCO PRODUCT AREA OPERATIONAL HIGHLIGHTS • Swedish Match cigar shipments surpass 1 billion stick threshold – up by 18 percent.1) • Further market share gains for cigars.2) • Maintained market share leadership for chewing tobacco.2) • Sales up by 7 percent and operating profi t up by 6 percent in local currency.1)
1) Versus full year 2011. 2) Source: Nielsen, YTD December 22, 2012 versus same period prior year.
Another outstanding year for cigars
Other tobacco products includes cigars and chewing tobacco for the US market. Swedish Match has over the past several years experienced rapid growth in both volumes and sales for cigars. Swedish Match maintains a leadership position in chewing tobacco, with solid performance in a declining product category.
Strategy Financial development In the US, cigars experienced signifi cant In the product area Other tobacco products, Sales for the product area for the year sales and volume growth, while for chewing Swedish Match is leveraging its strong increased by 11 percent to 2,661 MSEK tobacco sales remained fl at. Th e operating platforms in order to maximize long term (2,388), and operating profi t increased by margin for the product area was 43.6 profi tability. 11 percent to 1,161 MSEK (1,049). In local percent (44.0). For cigars, the Company will drive profi t- currency terms, sales grew by 7 percent. able growth through consumer-driven innovation and strong sales execution. Th e Company continues to innovate, in order to introduce high quality products appreciated “Strong growth for the US business” by consumers. For chewing tobacco, Swedish Match will “ e success of our innovations contributed to strong growth for the US business in 2012. We continued to gain share in the cigar cate- capitalize on its leading position in the cate- gory behind the strength of our new silver and black varieties. We gory and continuously drive productivity introduced the fi rst disposal lids for moist snuff pouch products and improvements. With its effi cient produc- added large tub packaging to our Longhorn portfolio. And we ended tion, well known and trusted brands, as well the year with General snus distribution in over 10,000 stores, about as category leadership, the Group has been three times the number of stores that had the product when we entered 2012. ese eff orts have put us in a great position to con- able to leverage its strengths in a declining tinue to grow the business in 2013 and beyond.” product category while enabling sustainable profi ts. Richard Flaherty, President US Division
12 / Swedish Match 2012 Key data, MSEK1) 2012 2011 2010 Sales and operating profi t Share of Group total Sales 2,661 2,388 2,440 5,000 50 Operating profi t 1,161 1,049 942 4,000 40 Operating margin, % 43.6 44.0 38.6 21% 31% Investments in property, 3,000 30 plant and equipment 54 61 30 2,000 20 Average operating 1,000 10 capital 1,091 1,147 1,175 MSEK % Average number of 2008 2009 2010 2011 2012 Sales Operating profit1) employees 1,486 1,470 1,407 Sales Operating profit Operating margin, % 1) Excluding larger one time items. 1) Excluding Other operations, share of net profi t in STG and larger one time items.
CIGARS Market and highlights Garcia y Vega Black cigars were launched. It is estimated by Swedish Match that the Th ese new 2012 off erings follow the highly Main brands: US mass market cigar market was stable successful launch of products in the sweets White Owl, Garcia y Vega, Game by in 2012 in volume terms and amounts to cigar segment3) in 2010 and 2011. Th e new Garcia y Vega approximately 5 billion cigars excluding Silver and Black varieties provide a mild little cigars1) (where Swedish Match does and smooth taste profi le that many con- COMPETITORS – US MASS MARKET CIGARS (EXCLUDING LITTLE CIGARS) not participate). Th e Company’s share of sumers prefer. Swedish Match reached an market was approximately 20 percent in important milestone in 2012, delivering 7% 17% more than 1 billion sticks to the US mass Swedish Match 2012, up from approximately 17 percent 2) 19% Swisher in 2011. market in one year. Altria (Middleton) In the US, cigar manufacturers typically 29% Imperial Tobacco introduce several new products every year 29% (Altadis USA) using well established brands. During 2012, Other Swedish Match launched a number of new Source: Nielsen, 12 week data to December 22, 2012. cigar products under both the Garcia y Vega and White Owl brands using its FoilFresh® packaging concept. FoilFresh® cigars Swedish Match maintains a growing pres- ensure that consumers get a soft er, “fresher” ence with machine made mass market cigar. In the spring of 2012 White Owl Silver 1) Little cigars are typically fi lter tipped and packaged in packs of 20 (similar to cigarette packaging). cigars in the US with such well known and Game by Garcia y Vega Silver, and, in 2) Source: Swedish Match estimates. 3) Sweets cigars is a category of mild, somewhat sweet cigars, brands as White Owl and Garcia y Vega. the summer White Owl Black and Game by generally without a characteristic fl avor.
CHEWING TOBACCO Market and highlights produces the chewing tobacco portfolio of Th e US market for chewing tobacco is in a this number three competitor in the Main brands: long term state of decline. Volumes are typi- Owensboro, Kentucky, US facility. Red Man, Southern Pride cally declining by 6–8 percent annually.1) While the chewing tobacco market con- Th is occurs as consumers leave the cate- tinues to decline, Swedish Match strong COMPETITORS – CHEWING TOBACCO gory, some moving to moist snuff . Th e US market share allows this business to remain 2% chewing tobacco market declined by more highly cash generative, profi table, and Swedish Match 14% than 5 percent in 2012.1) important in the Swedish Match portfolio. Reynolds American (American Snuff Company) Th e Group’s best known chewing tobacco 16% 48% National Tobacco brand, Red Man, is by far the largest in the Swisher US, accounting for more than one third of 20% Other all volumes sold on that market. Swedish Match brands account for more than 45 Source: Nielsen, 12 week data to December 22, 2012. percent volume share of the market.1) With declining consumption, manufac- turers continuously strive to reduce their costs and adjust pricing in order to main- Swedish Match is the largest player in the tain profi tability. An example of this is the US chewing tobacco category. Its Red Man contract manufacturing agreement with brand is iconic. National Tobacco, whereby Swedish Match
1) Source: Nielsen and Swedish Match estimates.
13 LIGHTS: MATCHES AND LIGHTERS
PRODUCT AREA OPERATIONAL HIGHLIGHTS • Sales grew by 4 percent in local currencies.1) • Cricket lighter volumes grew in several Asian markets. • Signifi cant currency fl uctuations and a strong Swedish krona negatively impacted match operating profi t. • Operating profi t down by 8 percent, down by 4 percent in local currencies.1)
1) Versus full year 2011.
Strategy With its portfolio of well known brands and strong market positions, Swedish Match Lighter volumes works for continuous operational excel- lence in the Lights product area. Th e Com- pany is committed to maintaining and improving its already effi cient manufactur- continue to grow ing operations as well as capitalizing on strong market positions in order to main- Swedish Match’s brands of matches and lighters are known for quality and reliability and tain solid levels of profi tability, while pro- can be found in many markets across the globe. Match brands tend to be local, with one viding consumers with the quality products brand being iconic in its own country. For lighters, Swedish Match manufactures and sells they demand. Cricket, a well know brand of disposable lighters in many markets. Cricket lighters are Th e lights business is organized in two marketed using the key selling points of quality, design, and safety. operating units: Lights Latin America and Lights International (covering all markets outside Latin America). Swedish Match sells matches and lighters through its own and third party distribution networks, including the distribution network of Scandinavian Tobacco Group.
Financial development Sales for the product area for the year decreased by 1 percent to 1,339 MSEK (1,346). Operating profi t decreased by 8 percent to 222 MSEK (240). Th e operating margin was 16.6 percent (17.9).
Market Swedish Match estimates that consumption of matches in markets where the Company has a presence declined during the year, in line with previous years. During 2012, Swedish Match lighter volumes in many European countries were in line with 2011, while in Russia and several Asian markets lighter volumes grew.
Production of Redheads matches in the Tidaholm factory in Sweden.
14 / Swedish Match 2012 Key data, MSEK1) 2012 2011 2010 Sales and operating profi t Share of Group total Sales 1,339 1,346 1,429 2,500 25 Operating profi t 222 240 279 6% 2,000 20 11% Operating margin, % 16.6 17.9 19.5 Investments in property, 1,500 15 plant and equipment 61 56 52 1,000 10 Average operating 500 5 capital 787 786 790 MSEK % Average number of 2008 2009 2010 2011 2012 Sales Operating profit1) employees 1,141 1,187 1,271 Sales Operating profit Operating margin, % 1) Excluding larger one time items. 1) Excluding Other operations, share of net profi t in STG and larger one time items.
LATIN AMERICA EUROPE AND OTHER market trends. Match volume declines in developed markets were more than off set by Main brands: MARKETS increased deliveries to developing countries. Fiat Lux, Cricket Cricket lighters volumes continued to Main brands: grow in both Russia and Asia. In Asia, Solstickan (Sweden), Swan (UK), lighter volumes have grown by more than Highlights Tres Estrellas (Spain), Feudor (France), 50 percent over the past three years. Swed- In Brazil, the largest match market in Latin Redheads (Australia), Cricket (globally) ish Match uses the Scandinavian Tobacco America, the Group holds a leading position Group distribution network in some coun- with the Fiat Lux brand. Brazilian match Highlights tries in Europe and certain other markets consumption continued to decline in 2012 During the year, Swedish Match maintained for distribution of matches and lighters. and Swedish Match estimates its market signifi cant or leading market positions in its share to be stable in Brazil at approximately largest markets, including Australia (Red- 45 percent, in terms of volume. On the Bra- heads), the UK (Swan), France (Feudor), zilian market, Swedish Match also off ers a Spain (Tres Estrellas) and the Nordic coun- COMPETITORS: portfolio of complementary products, tries (Solstickan, Nitedals, and Tordenkjold). Match competition varies widely between markets. Lighter competitors include Bic, Tokai, Flamagas, and a number of including disposable razors and batteries Volumes generally declined, in line with other smaller manufacturers. under the Fiat Lux brand. Lighter volumes for the Cricket brand decreased slightly during the year in the region.
“Our match position remains very strong”
“Our match position remains very strong with prominent local brands across the world.rld. e Cricket expansion in Asia continued to deliver excellent lighter volume development andand we expect to see sustained growth in this very important and dynamic region. In East Europe,urope, particularly in Russia, we have strengthened our market position for lighters even further.rther. We will continue to explore and invest in selective new market opportunities for both matches and lighters.”
Håkan Söderberg, COO Lights International Peter Hedlund, COO Lights Latin America
15 SCANDINAVIAN TOBACCO GROUP
OPERATIONAL HIGHLIGHTS • Sales increased by 4 percent on a comparable basis1), from higher cigar and fi ne-cut tobacco volumes, together with positive mix eff ects. • Adjusted EBITDA2) increased by 1 percent. • Swedish Match share of net profi t from Scandinavian Tobacco Group during the year amounted to 366 MSEK.
1) Versus full year 2011, excluding currency translation eff ects, divestment of certain brands in Australia in early 2011, and after adjusting for Lane being acquired on March 1, 2011. 2) Versus full year 2011, excluding currency translation eff ects, restructuring costs in the prior year, divestment of certain brands in Australia in early 2011, and after adjusting for Lane being acquired on March 1, 2011.
Sales up 4 percent
Scandinavian Tobacco Group, 49 percent owned by Swedish Match, is the world’s leading manufacturer of cigars and pipe tobacco. It is the largest cigar company for European machine made cigars, with market leading positions in many Western European markets.
Main brands: Financial development and production systems. It also invested in US long fi ller premium cigars: Total Scandinavian Tobacco Group sales its US operations to facilitate future growth, CAO, Cohiba, Excalibur, Hoyo de increased by 4 percent, stemming from expanding its marketing and sales force for Monterey, La Gloria Cubana, higher volumes in both the cigar and fi ne cut its cigar and pipe and fi ne cut tobacco busi- Macanudo, Partagas, Punch tobacco businesses. Net profi t for Scandina- nesses. Th e Group implemented a new ERP vian Tobacco Group amounted to 622 system for its European cigar operations. Machine made cigars: MDKK (578), an increase of 8 percent. Th e While the implementation caused a tempo- Café Crème, La Paz, Mercator, Colts, Swedish Match share of the net profi t in rary backlog situation and delivery prob- Petit, Salsa, Captain Black Scandinavian Tobacco Group for 2012 lems during the third quarter, many of the Pipe tobacco: amounted, aft er adjustments, to 366 MSEK issues were resolved prior to year end. With Erinmore, Borkum Riff , Captain Black, (337). Th e share of net profi t for Swedish this new ERP system, the Company is better Clan, Colts, WØ Larsen, Sweet Dublin, Match in the prior year includes restructur- able to effi ciently match orders with pro- Orlik, Half & Half, Skandinavik ing charges of 66 MSEK before tax. duction and delivery, enabling faster time to Scandinavian Tobacco Group has taken a market. Scandinavian Tobacco Group con- Fine-cut tobacco: number of initiatives during the year, in tinued its integration eff orts from the Tiedemanns, Bugler, Escort, Kite, Bali, order to more effi ciently process its order 2010/2011 incorporation of the former Crossroad
16 / Swedish Match 2012 FACTS AND FIGURES • e world’s largest manufacturer of cigars, • Sales companies in 16 countries. • e company manufactured approximately number one in US long fi ller cigars and number 2.7 billion machine made cigars and 140 • e production units are located in Belgium, one in European machine made cigars. million hand made cigars in 2012. Denmark, the Dominican Republic, Hondu- • Global number one in pipe tobacco. ras, Indonesia, the Netherlands, Nicaragua, • 2,200 tons of pipe tobacco and 2,900 tons and the US. of fi ne-cut tobacco manufactured in 2012. • Strong market positions in fi ne-cut tobacco, primarily in Scandinavia and the US. • Roughly three fourths of Scandinavian • e largest competitor is Imperial Tobacco. Tobacco Group sales and gross profi t come • Approximately 9,500 employees in 20 from cigars. countries.
Swedish Match and Lane units, and is in the turing agreements and private label manu- manufacturing for third parties. In March process of rationalizing operations, includ- facturing, making Scandinavian Tobacco 2011, Scandinavian Tobacco Group pur- ing production units. Th is rationalization Group the world’s largest cigar manufac- chased Lane Ltd., a US pipe tobacco and program will provide further synergies, turer. For its own brands the company has a fi ne cut tobacco manufacturer, from Reyn- estimated to be approximately 9 MEUR strong number two position in the global olds American, helping to expand its foot- during 2014/2015. cigar market. print in the US market. Th e global pipe tobacco market contin- Lighter and match products distributed Market development ues its long term decline in volume terms. by Scandinavian Tobacco Group, primarily Th e US long fi ller cigar market is estimated Th e most important markets are North in parts of Europe as well as Australia/New to have been fl at during 2012 versus 2011.1) America and Europe which account for an Zealand, are manufactured by Swedish Th e European machine made cigar market estimated 3,500 tons per year. Scandinavian Match. Scandinavian Tobacco Group prod- is estimated to have been fl at to slightly Tobacco Group has either the number one ucts are distributed through both the com- lower in volume terms in 2012 and was position or strong positions in most mar- pany’s own sales subsidiaries and third close to fi ve billion cigars.1) Scandinavian kets in these regions, as well as sales party distributors. Tobacco Group sells cigars under its own through the Travel Retail class of trade and brands, as well as having contract manufac- contract manufacturing and private label
1) Source: Scandinavian Tobacco Group estimates.
17 CORPORATE SUSTAINABILITY Our approach to Corporate Sustainability
Corporate Sustainability is embedded in Swedish Match’s corporate culture and way of doing business. For Swedish Match, Corporate Sustainability entails generating value for the Company, its stakeholders, and the environment – in order to assure long term and sustainable growth. During 2012, Swedish Match furthered its eff orts to use a systematic approach to Corporate Sustainability in order to ensure improved transparency and a focus on business operations. Work was devoted to further strengthening the link to the Company’s vision and strategy as well as implementing and enhancing systems and processes necessary to support the Company’s long term eff orts.
A sustainable and responsible business Th is work provides many long term benefi ts to the Company. It helps to In order to achieve its vision to be the global smokefree leader, make Swedish Match more competitive, to identify and reduce costs Swedish Match must continue to work toward the Company’s mission: and risks, and to strengthen the corporate reputation and brand. It also to responsibly develop, manufacture, market, and sell high-quality enables the Company to be an attractive employer. Working with sus- products with market leading brands in the product areas Snus and tainability is thus an important element for Swedish Match’s future snuff , Other tobacco products, and Lights, delivering sustainable and growth and value creation. growing profi ts to the Company’s shareholders. Th is mission statement Swedish Match’s sustainability activities also aim to provide value to demonstrates that for Swedish Match, a sustainable and responsible the Company’s stakeholders and to the environment. Th is includes for business goes hand in hand. For Swedish Match, sustainability implies example an improved workplace environment for employees, a reduced always striving to balance economic responsibility with environmental negative environmental impact, and adherence to high standards of and social responsibility; or put in other words – delivering sustain- conduct within the supply chain. Many of these activities also benefi t able and growing profi ts, mindful of the world around us. consumers by enabling them to make well informed decisions based on Consistent with the Swedish Match mission, the Company works product information provided by the Company (for example concern- systematically with Corporate Sustainability across the organization. ing nicotine and snus).
STRATEGIC SUSTAINABILITY FOCUS 1) AREAS AND OVERALL AMBITIONS Economic responsibility Economic responsibility To deliver sustainable and growing long term profi ts to shareholders, while maintaining strong cash fl ows, thus helping to create economic prosperity among the Company’s stakeholder groups. is implies working Environmental Employee to achieve long term shareholder/stakeholder buy-in of the business responsibility responsibility model through high levels of transparency and corporate governance, as ”Delivering well as effi cient operations. sustainable and Environmental responsibility growing profi ts, To consciously and actively reduce the negative impacts the Company has mindful of the on the environment. is implies working effi ciently with resource man- world around us” agement, reducing waste and energy consumption, as well as maintaining sound environmental management processes. Societal Supplier responsibility responsibility Societal responsibility To build and strengthen relationships with society at large, such as with the regulatory and scientifi c community as well as in local communities Consumer and where the Company operates. In addition to addressing societal issues marketplace such as human rights and child labor, this implies continuous dialogue responsibility and engagement as well as contributing to local communities through projects and activities that are relevant to local business operations.
Swedish Match’s sustainability model
18 / Swedish Match 2012 Sustainability and tobacco Some people may question whether a tobacco company can be sus- tainable in the long term. For Swedish Match, sustainability and HIGHLIGHTS 2012 tobacco are not incompatible. While the Company produces and sells tobacco products, the Group must still conduct business in a • New sustainability data management software in place responsible and sustainable manner towards its stakeholders and the to enable more reliable reporting on sustainability data globally. environment. Tobacco products are not without risk, however cer- tain tobacco product categories carry higher levels of risk than oth- • New online environmental training program initialized internally via the Swedish Match intranet. ers. Swedish Match believes that snus can play an important role in reducing tobacco harm (harm reduction) and providing consumers • Increased internal communication with regard to with health benefi ts compared to cigarettes, consistent with a society Corporate Sustainability. moving away from cigarettes. • Increased scope of the sustainability stakeholder survey among Swedish Match’s prioritized stakeholder groups. Stakeholder engagement • Improved disclosure score in the Carbon Disclosure Swedish Match maintains an active dialogue with its stakeholders. For Project (CDP). the past three years, Swedish Match has conducted a sustainability • Expanded scope of the global employee survey. stakeholder survey among prioritized stakeholder groups (consum- • ird party confi rmation of Swedish Match’s 2011 ers, customers/retailers, employees, government/regulators, inves- self-declared GRI reporting level C. tors/fi nancial analysts, scientifi c-health community, and suppliers). Th is methodical engagement helps the Company to consider the views of stakeholders and to examine whether (and to reaffi rm that) the Company is focusing on sustainability activities that are material to stakeholders. Based on the outcome of the 2012 study, Swedish Match decided to further conceptualize and focus its eff orts on six strategic sustainabil- ity focus areas, each covering those aspects deemed to be material to the Company (see Swedish Match’s sustainability model below). Th e Company has set overall ambitions within each area, and going for- ward the focus will be to set clear objectives and targets. Swedish Match works to encourage positive changes through its activities
CORPORATE SUSTAINABILITY toward each stakeholder group.
Sustainability reporting Successful sustainability activities require a methodical approach to reporting. Swedish Match reports its sustainability information according
Employee responsibility to the guidelines set forth by Global Reporting Initiative (GRI) G3 in order To attract, develop, and retain highly competent employees, to promote to reach measurable, transparent, a culture of openness and trust, and a sound workplace environment. clear, and comparable results. e is implies addressing issues such as ethical business practices, work-
Company currently reports force diversity, talent management, training and development, as well as according to the GRI workplace health and safety. 1 Sustainability Reporting Guide- Supplier responsibility lines for self-reported B level. ird party To work closely with the Company’s suppliers in order to maintain Application Level Check provider Tofuture Oy has confi rmed adherence to Swedish Match’s high standards of conduct and to support Swedish Match’s self-declaration that the 2012 Sustainability Report eff orts to ensure that suppliers work responsibly in terms of economic, meets GRI G3 B level reporting requirements. environmental, and social issues. is implies working closely with major suppliers, addressing issues related to human rights and working con- ditions, child labor and tobacco farming, as well as making sure honest and ethical business practices are conducted in the supply chain. www.swedishmatch.com More information on the Company’s sustainability Consumer and marketplace responsibility eff orts is available on the website www.swedishmatch.com/sustainability. To bring high-quality tobacco and lights products to consumers as well as take a lead in keeping high standards of corporate conduct within the 1) In this document, the sections Environmental responsibility and Employee responsibility are presented separately from Social responsibility. Employee responsibility refers to the Company’s marketplace. is implies the labeling and marketing of all Company’s responsibility with regards to its internal stakeholder group while social products in a responsible manner, and working closely with customers/ responsibility entails responsibility towards external stakeholder groups such as suppliers, consumers and marketplace as well as society in large. Economic responsibility is not dis- retailers in order to promote high standards of conduct in the tobacco cussed in a separate section. For fi nancial performance, please refer to the back part (pages 40–90) of this annual report. For other information regarding economic responsibil- market place. ity, please refer to Swedish Match’s Sustainability Report 2012.
19 Swedish Match’s Code of Conduct Compliance with the Code of Conduct Th e Swedish Match Code of Conduct, established in 2004, is the Th e Swedish Match Code of Conduct is applicable to all employees foundation for the Company’s position in areas related to Corporate within the Group, regardless of position and geographical location. Sustainability. Th e Group’s commitment to Corporate Sustainability Individual company policies in all business units must always con- and responsibility ties directly to its core values: communication, form to the principles stated in the Code of Conduct. teamwork, trust, innovation, recognition, and growth. Th e core val- Every employee has a personal responsibility to make sure that ues are central in Swedish Match’s vision of how the Company wants actions taken comply not only with the words but the spirit of the to conduct its business. All values are refl ected with regard to con- Code of Conduct. Management has an additional responsibility to duct internally among employees and externally in relation to busi- foster a culture in which compliance with the Code of Conduct is ness partners as well as other stakeholders in the Company’s busi- expected. Concerns about inappropriate conduct must be promptly ness environment. Each core value is accompanied by a statement addressed. describing how Swedish Match’s employees can live the core values. To further secure sound business ethics within the Company, consistent with the Code of Conduct, Swedish Match has estab- lished a whistleblower function that provides every employee with Communication – Strive for an active, open, and the opportunity to report any suspicion of infringement of Group honest dialogue. policies. Such suspicions can be submitted – anonymously – to an appropriate manager, or to the Chairman of the Audit Committee. Teamwork – Develop better solutions by working Th e whistleblower function can easily be accessed through the together, using collective experience. Swedish Match intranet. In 2012, there were no reported infringe- ments of Group policies using the whistleblower function. Trust – Demonstrate trust in fellow employees and encourage an open and trusting environment Reviews of the Code of Conduct where we all work to do things that are in the long Various procedures are in place for monitoring and reviewing the term best interest of Swedish Match. policies stated in the Code of Conduct. Th e reviews are intended to Innovation – Nurture an environment that, in all ensure that employees are aware of, understand, and comply with its respects, encourages new ideas and a willingness to content. implement them. Th e Code of Conduct is reviewed internally and approved annu- ally by the Swedish Match Board of Directors. In addition, reviews Recognition – Demonstrate an ongoing interest in are conducted by the external partner AON (an international risk people and their activities, and recognize their management company) who examines the Group’s operating units contributions. at least once every two years at the factory level. Th ese reviews
include implementation of the Code of Conduct as such, with eval- Growth – Commit to the development of our uations within the areas of social responsibility, workplace practices, p eople and the long term growth of Swedish Match. business ethics, communication, and the environment. Topics include human rights, child labor, forced labor, supplier contracts, as well as health and safety matters. AON identifi es improvement Th e Swedish Match Code of Conduct refl ects the position of the areas (which are re-evaluated the following year) and reports con- Swedish Match Group with regard to Corporate Sustainability clusions to operating units’ management teams and to the Corpo- issues, when interacting with employees (including workplace rate Communications and Sustainability function. practices, business ethics, and communication), suppliers (supplier Th e operating units’ management teams have operational respon- contracts), customers and marketplace (issues specifi c to tobacco sibility for ensuring compliance with the Code of Conduct while the products), general society (including human rights and child labor), SVP Corporate Communications and Sustainability is responsible and the environment (the Group’s Environmental Management for proposing further development and revision of the Code of Systems and the Group Environmental Policy). Th ese areas of the Conduct. Code of Conduct comply with international conventions and guide- lines on human rights and labor conditions.1) Th e Code of Conduct is available on the Company website, www.swedishmatch.com/sustainability.
1) e international conventions and guidelines referred to here are the UN Universal Declaration of Human Rights, the UN Convention on the Rights of the Child, the eight ILO Core Conventions (Nos. 87, 98, 29, 105, 100, 111, 138, and 182), and the OECD Guidelines for Multinational Corporations.
20 / Swedish Match 2012 CORPORATE SUSTAINABILITY
EMPLOYEE RESPONSIBILITY Ambition: To attract, develop, and retain highly competent Employee employees, to promote a cul- ture of openness and trust, and a sound workplace responsibility environment.
One of Swedish Match’s success factors is the ability to attract, develop, and retain highly ducted in eight countries in seven diff erent competent employees while simultaneously pursuing eff orts to motivate them in order to languages, and a total of 88 percent of all build a strong and sustainable company. employees participated. Th e survey mea- sured levels of employee engagement, satis- Th e Company’s employee focus and the pri- by dedicated HR professionals, who are faction, and employer attractiveness. It also oritized work with performance, talent, and members of the HR Council. Th e HR evaluated communication eff ectiveness and employee processes was strengthened even Council ensures clear communication and other areas critical to the performance of further in 2012. A key objective is to contin- coordination of eff orts relating to the Com- the Company, such as leadership and man- uously develop both leadership and pany’s employees. On a group wide level, agement capabilities. Th e results were pre- employee skills in order to strengthen the HR issues are managed by the CFO & SVP sented to employees at year end. result oriented culture while contributing to Group Finance & IT, who is a member of the improvement and growth of the Com- the Group Management Team, and reports Workplace practices pany. to the CEO. Recruitment and talent attraction In 2012, Swedish Match employed an Th e HR organization supports the Com- Swedish Match focuses on Employer Branding average of 3,848 people, of whom 35 per- pany’s eff orts in managing talent and lead- eff orts in order to maintain its position as an cent were women, with the largest number ership development, works to provide clear attractive employer as well as to retain and of employees in the US, Sweden, and the and consistent documentation of activities, attract a strong employee base. During 2012, Dominican Republic followed by Brazil, the and upholds employee practices consistent eff orts to recruit talents, both internally and Philippines, and the Netherlands. with the Code of Conduct and local laws externally, continued to secure the Company’s and regulations, among other tasks. competence base for both short and long term Human resources organization Th e HR organization annually coordi- challenges. Th e majority of the Group’s HR activities nates and conducts a global employee sur- Empowerment is a key component of the are handled locally within the Company’s vey to identify common improvement Swedish Match culture and leadership style. operating units. Local units are represented areas. In October 2012, the survey was con- Initiatives and result oriented actions are encouraged in a professional and informal atmosphere. As a global player, the organi- zation strives to create a working climate that rewards the sharing of information and competence, while encouraging behavior that promotes high performance across all markets.
EMPLOYEES PER COUNTRY
2% 3% 4% e US Sweden 26% e Dominican Republic 19% Brazil e Philippines 21% 25% e Netherlands Other
Source: Swedish Match. Snus production at the Gothenburg factory in Sweden.
21 Leadership and talent pipeline Employee programs and safety committees and structures are in Successful leadership is a focus area for Social initiatives vary among countries and place in all manufacturing facilities and Swedish Match. During the past year, key are closely linked to the social framework in many proactive actions, including safety employees in the Company have been mon- which Swedish Match operates as an training and wellness programs, are taken at itored closely by the Group management, employer. Th e Group runs several employee the Company’s various workplaces. Poten- with the objective of securing appropriate programs across its operating units. Th ese tial safety issues are identifi ed through reg- staffi ng of senior management and critical programs focus mainly on health, educa- ular factory audits conducted by AON, an positions, as well as to identify and develop tion, and other opportunities to help international risk management company. high potential employees in the Company. employees and their families develop. Proj- Th is process, which starts locally, enables ects include scholarships and various forms Meeting forums Swedish Match to gain an overall profi le of of training. Th ey may also comprise fi nan- In order to create a strong leadership cul- the requirements and of the potential avail- cial donations and loans. ture in the organization and to implement able within the Company as well as to iden- One example of a current employee pro- the Company’s strategies, management tify management capabilities, potential gram is the “Sons and Daughters” scholar- conferences are arranged regularly for key future internal careers, and successors. ship program in the US, whereby the Com- managers. pany has contracted Scholarship America, a Within the Company, cross-organiza- Developing competence and non-profi t organization, to administer this tional cooperation also takes place through promoting careers program. teams that transcend the operating units. In order to meet current and future compe- In Brazil, the “Digital Space” project con- Such teams may involve a number of func- tence needs and business objectives, Swedish tinued with the aim of familiarizing factory tional areas. Th ese various groups meet reg- Match focuses on strengthening and rein- workers with the digital world. ularly to plan, coordinate, and evaluate forcing an overall performance oriented cul- In the Dominican Republic, small emer- company wide activities within each area, ture by continuing to develop leadership and gency loans are provided to employees for thereby ensuring effi cient cross-functional employee skills. medical, educational, and/or relocation communication and serving as aids in Managers and employees have ongoing purposes. training and development eff orts. open discussions regarding individual tar- Donations to employees and their fami- gets and plans as well as the overall objec- lies are also made for reasons such as natu- Collective bargaining tives of the Company. Managers must dem- ral disasters, terminal illness, or other trau- Swedish Match supports the ILO Core Con- onstrate good leadership by setting clear matic occasions. ventions regarding labor rights and believes targets, providing ongoing coaching and that all employees should be free to form asso- counseling, conducting reviews, and dele- Occupational health and safety ciations and to engage in collective bargaining. gating tasks and assignments. Swedish Match is dedicated to providing According to the Company’s Code of Con- Th e Company continuously evaluates ergonomically sound workplaces that are duct, all employees should be free to join or adequate training and development eff orts free from health and safety hazards. Health form (non-violent) assembly or associations. to promote professional growth and career enhancement. Th e annual performance evaluation is an instrumental part in this career development as the tool helps to identify individual goals, targets, and devel- opment needs. An important part of the Company cul- ture is to recruit internally. Th e ambition is to take advantage of internal competence by providing development opportunities so that employees can accept more responsi- bilities in the organization during the course of their careers. All members of the Swedish Match Group Management Team have been recruited internally and during this past year, most management vacancies were recruited internally as well. External recruitment is mainly carried out when a particular competence cannot be found internally.
Employees at the Swedish Match corporate headquarters in Stockholm, Sweden.
22 / Swedish Match 2012 CORPORATE SUSTAINABILITY Social responsibility
Social responsibility is broad and multifaceted, and for Swedish Match this implies working conscientiously and responsibly in relation to stakeholders external to the Company.
Swedish Match and social (FSCTM) certifi ed sources (license code: responsibility SUPPLIER RESPONSIBILITY FSC-C037294). In the Company’s match For Swedish Match, social responsibility is Ambition: To work closely with production in Brazil, the supplier base is about working towards the interests of the Company’s suppliers in small as more than 95 percent of the wood stakeholder groups outside of the Company. order to maintain adherence to used in the manufacturing process is Value creation derived from working tightly Swedish Match’s high stan- sourced from the Company’s own planta- with these stakeholders can have positive dards of conduct and to sup- tions. direct benefi ts on the Group as well as on port eff orts to ensure that sup- Th e supplier base for indirect materials the stakeholders themselves. Swedish pliers work responsibly in terms within the Company’s operating units is Match has chosen to structure its social of economic, environmental, larger and more local. responsibility communication around and social issues. According to the Group Procurement responsibility towards three stakeholder Policy, when making the choice of supplier, groups/areas external to the Company: sup- all negotiations shall be carried out on a plier responsibility, consumer and market- competitive basis, involving collection of at place responsibility, and societal responsi- least three off ers from selected qualifi ed bility (responsibility towards regulators, the SUPPLIER RESPONSIBILITY suppliers. Th e Procurement department scientifi c community, and local communi- Swedish Match seeks to treat its suppliers primarily chooses suppliers who support ties)1). and business contacts fairly and impartially. Swedish Match’s long term requirements In accordance with the Group Procurement regarding quality, service, economy, ethics, Social responsibility organization Policy, the Company strives to work with and environmental approach. Issues with regard to social responsibility suppliers who have a healthy long term are managed across the Company’s operat- fi nancial situation. Swedish Match seeks Supplier commitment and ethics ing units and Corporate functions. Employ- stable long term relations with suppliers Swedish Match endeavors to support and pro- ees working within the Swedish Match with whom the Company can develop goods mote ongoing eff orts with regard to ethical, internal functions of HR, Legal, Marketing/ and services through mutual collaboration. social, and environmental issues within its Sales, Public Aff airs, Procurement, R&D, as tobacco supply chain. Th e Company’s tobacco well as Supply Chain are all involved in Supplier base purchasers visit suppliers and each tobacco addition to the Corporate Sustainability Th e largest suppliers to Swedish Match are market on a yearly basis to proactively discuss function. Community involvement projects involved in the purchase of tobacco. Swedish social issues such as child labor, human rights, are managed locally in the respective oper- Match buys tobacco for its production of and other important matters. Th ese tobacco ating units. Dedicated resources are pro- smokefree products and cigars from a small suppliers are informed about the Swedish vided at the Corporate level to monitor and number of large global independent leaf Match’s Code of Conduct and signifi cant guide activities with regard to community tobacco suppliers, who are all major inter- tobacco suppliers2) are required to sign and involvement. national organizations with their own regu- return a “social commitment document” with latory frameworks and controls of ethical, certain requirements and recommendations social, and environmental issues. Th ese on business ethics, basic human rights as well suppliers, in turn, source tobacco from as on health and safety. Signifi cant tobacco farmers in countries such as Brazil, the suppliers are also required to complete an Dominican Republic, India, Indonesia, and agronomy questionnaire regarding the way the US, and process the tobacco according that the tobacco has been grown (including to Swedish Match’s requirements. sourcing of seeds, use of fertilizers and agro- Swedish Match sources forestry and chemicals on the tobacco crops). Th is process paper products for its match production enables Swedish Match to keep track of and 1) Regulatory engagement is discussed on pages 30–31. 2) A signifi cant supplier is defi ned as a supplier of tobacco from from a small number of suppliers, increas- evaluate how these suppliers deal with ethical, whom Swedish Match purchases more than 100,000 USD TM per year. ingly from Forest Stewardship Council social, and environmental issues.
23 In accordance with the Swedish Match Product quality and GOTHIATEK® Code of Conduct, the Group shall encour- CONSUMER AND MARKET- Swedish Match’s production of snus is age its suppliers to establish and fulfi ll their PLACE RESPONSIBILITY aligned with the World Health Organiza- own Codes of Conduct regulating the basic tion’s (WHO) scientifi c recommendations Ambition: To bring high-quality rights of their employees, occupational about permitted acceptable limits of unde- tobacco and lights products to health and safety, the prevention of child sired elements in smokeless tobacco. Th e consumers as well as take a labor, ethical business conduct, and envi- Swedish Match GOTHIATEK quality lead in keeping high standards ® ronmental issues. Should a supplier fail to standard provides a guarantee assuring con- of corporate conduct within the comply with the Company’s recommenda- sumers that Swedish Match’s Swedish snus Company’s market- tions, Swedish Match shall strive to resolve undergoes controls while maintaining the place. the situation through cooperation and highest quality, from tobacco plant to the information or, if deemed necessary, termi- end consumers. Th is includes requirements nate the relationship. on maximum permitted levels of undesired Swedish Match does not perform social elements that occur naturally in tobacco, as audits at the tobacco farm level. Swedish CONSUMER AND MARKET- well as requirements on raw material, the Match is a small purchaser in the global PLACE RESPONSIBILITY manufacturing process, and high quality tobacco market; the Company buys less than product information to consumers. one percent of the world’s total tobacco supply. Swedish Match’s portfolio of tobacco and Th e Company’s tobacco leaf suppliers are all lights products is intended to be used by Match and lighter safety audited by other large international tobacco adults. Consumer and marketplace responsi- Most of Swedish Match’s matches are safety companies. Th e suppliers also have own strict bility implies working closely with custom- matches which means that the match only will policies with regard to human rights, child ers/retailers to maintain high standards of be ignited when struck against a specially labor, and farming practices. corporate conduct in the marketplace – to treated, chemically active friction surface on At least once every two years, the Compa- prevent the underage sale of tobacco as well the side of the box. Th e most important prop- ny’s business units are evaluated on the basis of as to market both tobacco and lights prod- erties of safety matches are that they strike eas- supplier contracts and other areas such as ucts to adults only. It also implies to continu- ily, do not split or drop burning debris, do not human rights, child labor, forced labor, as well ously work to reduce or eliminate undesired easily break, do not continue to glow aft er the as health and safety matters. Th e reviews are components in the Company’s tobacco prod- fl ame is extinguished, do not contain toxic conducted by the external partner AON (an ucts and to increase knowledge about its heavy metals, and are environmentally international risk management company). potential impact on consumers. friendly. Matches do not self-ignite during normal handling. Product quality and safety Regarding lighter safety, Swedish Match’s Harm reduction and consumer health largest lighter brand Cricket is one of the Swedish Match is convinced that smokeless world’s safest lighters. It is manufactured in tobacco products, such as Swedish snus self-extinguishing nylon, which cannot burn manufactured according to Swedish Match’s when the ignition source is removed. With quality standard GOTHIATEK®, play an Cricket, the “fi xed fl ame technology” was important role to achieve harm reduction. invented to provide the best safety for consum- Th e adverse health eff ects of tobacco use ers; a proprietary patented system where the are primarily related to inhalation of smoke. fl ame is fi xed and creates a uniform and reli- Scientifi c data clearly demonstrate that the able fl ame during the entire lifetime of the health risks associated with smokeless product. Innovative, advanced technology and products in the Western world are signifi - quality ensure that Cricket’s child-resistant cantly lower than those of cigarettes. Data lighters comply with very high demands. All from both Scandinavia and the US show Cricket pocket lighters are manufactured that smokeless tobacco is used by many according to the quality standard ISO smokers for smoking cessation purposes. 9994:2006 and undergo more than 60 tests Th e availability of snus in Sweden has prior to being released on the market. contributed to fewer people taking up smoking, oft en referred to as “the Swedish
Quality control at the match factory in Tidaholm, experience”. Swedish males have very low Sweden. rates of tobacco-related diseases although their overall rate of any tobacco use is com- parable to that of other countries.
24 / Swedish Match 2012 the Company does not accept any form of SOCIETAL RESPONSIBILITY1) slavery, torture, or forced labor nor tolerates any kind of harassment or discrimination Ambition: To build and based on race, color, nationality, ethnic ori- strengthen relationships with gin, age, religion, gender, sexual orientation, society at large, such as with marital status, disability, or other status. the regulatory and scientifi c Th e Company promotes freedom of opin- community as well as in local ion and expression and believes that every communities where the employee should be free to join or form Company operates. (non-violent) assembly or associations.
Child labor Swedish Match does not tolerate child labor SOCIETAL RESPONSIBILITY and the Company’s view on this issue fol- lows the UN Convention on the Rights of For Swedish Match, societal responsibility the Child, Article 32.1. implies contributing to society in various Th e Company’s own factories are not con- ways: by partnering with suppliers to pro- sidered by Swedish Match to have signifi cant mote the respect of human rights and elimi- risk for incidents of child labor. In the Com- nating child labor in the supply chain, by pany’s supply chain however, among tobacco A customer/retailer in Gothenburg, Sweden. promoting an active and transparent dia- farmers, there is a higher risk for incidents of logue with regulators and the scientifi c child labor. Th e Company therefore continu- Responsible marketing community as well as by supporting the ously works with its tobacco suppliers and communication and product labeling local communities connected with the through industry collaboration to ensure Swedish Match always seeks to market its prod- Company’s business interests. that the issue of child labor is addressed. ucts responsibly and in accordance with laws Swedish Match is represented on the and regulations as well as the Company’s Code Human rights Board of the ECLT Foundation, Eliminat- of Conduct. Compliance with these laws and Th e Company’s policy on human rights, ing Child Labour in Tobacco-growing (see requirements is reviewed continuously. included in Swedish Match’s Code of case highlighted below). Th e Company’s Swedish Match has an “Under 18 No Conduct, is based on international laws major tobacco suppliers are also members Tobacco” principle and believes that all tobacco and accepted practices and guidelines.2) of ECLT, and in many cases have programs products should only be sold to adults of legal Swedish Match respects and promotes issues of their own to help enable young people to tobacco age, and who are 18 years of age or with regard to human rights. Th is means that receive education. over. To prevent the underage use of tobacco, 1) Regulatory engagement is a critical part of Swedish Match’s societal responsibility and is presented separately on pp. 30–31. Swedish Match works with retailers, distribu- 2) e international conventions and guidelines referred to here are the UN Universal Declaration of Human Rights, the UN Conven- tion on the Rights of the Child, the eight ILO Core Conventions (Nos. 87, 98, 29, 105, 100, 111, 138, and 182), and the OECD tors, and public offi cials. Th e Company does Guidelines for Multinational Corporations. not direct its marketing, advertising, or promo- tion of tobacco products to people under the age of 18 and will continue to educate and SWEDISH MATCH’S COMMITMENT inform tobacco retailers in order to prevent the underage sale of tobacco as well as provide sup- AGAINST CHILD LABOR port and leadership in any eff orts they make to e ECLT (Eliminating Child Labour in Tobacco- Child labor is a symptom of a complex prob- demonstrate their endorsement of the “Under growing) Foundation, established in 2001, is lem that derives from poverty, lack of educa- 18 No Tobacco” principle. an international alliance of several parties tion, and traditions. To permanently solve the active in diff erent parts of the tobacco indus- problem of child labor, eff orts must be Th e Company is transparent with regards to try (trade unions, growers, and companies). focused directly on the causes. From an inter- the content of its snus products. Ingredients are e strength of ECLT is that members repre- national perspective, Swedish Match is a listed on the Company’s website and are dis- sent diff erent parts of the tobacco industry small purchaser of tobacco and cannot closed to the relevant public health authorities. and work together toward a common goal. resolve these issues on its own. ECLT is a Certain laws and regulations concern labeling ECLT has funded projects in seven countries: unique opportunity for the tobacco industry Kyrgyzstan, Malawi, Mozambique, the Philip- with initiatives that can be supported by of tobacco products and Swedish Match’s com- pines, Tanzania, Uganda, and Zambia. ese many partners and that can provide lasting pliance with these laws and requirements is projects have helped to remove 18,000 chil- results. reviewed continuously. dren from work in the tobacco industry and More information about ECLT and what the prevented even more from entering into child foundation does can be found on ECLT’s web- labor. Swedish Match has for several years site, www.eclt.org. been a member of ECLT.
25 THE “BOM MENINO “ PROJECT IN BRAZIL Swedish Match began its involvement in the sional – and make them feel professionally “Bom Menino” (Young Boy) project in the respected and valued. If there is an opportu- 1990’s. e project involves teenagers, aged nity, Swedish Match will off er those partici- 14–18 years, who come from poor communi- pants who have demonstrated good perfor- ties. e aim is to introduce them to the corpo- mance, interest, and dedication, a position at rate world and to develop professional capabil- Swedish Match. ities in a broad perspective. e participants are instructed and trained to perform adminis- trative tasks and services and Swedish Match Two past participants in the is always careful to reinforce the learning of “Bom Menino” project who are now behavioral aspects – both personal and profes- employed at Swedish Match.
Community involvement • Developing talents from marginalized Swedish Match has a long history of social students in the Philippines. During an 18 investments and community involvement. months in-plant training program, schol- Th e Company’s approach is to conduct com- ars complete an electro mechanics tech- munity projects that are relevant to local nology training program. Aft er complet- business operations and to make invest- ing the program, scholars are qualifi ed ments in other independent projects. Th ese for and have the opportunity to be full include providing support for children, the time employees as technicians at Swedish disabled, and people in need. Other impor- Match. tant initiatives include safeguarding cultural • Th e Tobacco and Match Museum, Swe- heritage, enriching public community life den, established in 1938, which is the (such as supporting the arts and educational custodian of an important part of Swed- institutions), and restoring public spaces. ish industrial culture, with its extensive Swedish Match may also decide to provide collections cared for by Swedish Match. emergency relief in the event of natural disasters. In the US, generous charitable contributions During 2012, Swedish Match has been are primarily made to organizations in those involved in various social community proj- geographical areas where the employees live ects, for example: and work. Contributions focus on children, • Th e Solstickan Foundation, Sweden, community service, arts/culture, food shel- established in 1936, which primarily ters, education, and the environment. Com- works to promote the interests of children munity involvement is strongly encouraged and the elderly by granting project funds and nearly all employees participate through and scholarships as well as giving out an donations, volunteer work, and other activi- e Tobacco and Match Museum in Stockholm, Sweden. annual Solstickan Award. For every prod- ties. uct sold under the Solstickan brand, a Many of the Company’s employees in portion of sales goes to the foundation. Sweden support the Chiredzi Orphanage in • “Städa Sverige”, an anti-littering cam- Zimbabwe by donating an amount of their paign for a cleaner and safer Sweden. salary each month. Th e orphanage was built • Th e “Bom Menino” project, Brazil, which by a former business partner in Zimbabwe is a skill building program that enables and takes care of and provides education for youths aged 14 to 18 from low income children whose parents have died of AIDS. families to develop educational, employ- ment, and social skills. Read more about this project in the case highlighted above.
26 / Swedish Match 2012 CORPORATE SUSTAINABILITY
ENVIRONMENTAL RESPONSIBILITY Ambition: To consciously and Environmental actively reduce the negative impacts the Company has on responsibility the environment.
For Swedish Match, environmental responsibility implies working consciously and actively Environmental management (quality to reduce and mitigate environmental impacts of the Company’s business operations. and standards) In 2012, the majority of Swedish Match’s production facilities, with products Swedish Match and environmental responsible for the Corporate Sustainability accounting for more than 90 percent of responsibility function and for communicating environ- Company sales of its own produced prod- Swedish Match’s environmental responsi- mental issues. Th e SVP Corporate Commu- ucts, had been certifi ed according to the bility extends across the value chain, from nications and Sustainability also chairs the environmental management standard ISO sustainable tobacco sourcing and forest Group’s Environmental Council, and pres- 14001 as well as the quality management management to effi cient management of ents fi ndings and updates to the Board of systems standard ISO 9001. Of twelve pro- energy, waste, and water in manufacturing, Directors on a periodic basis. duction facilities, ten had ISO 9001 certifi - to eco-effi ciency measures in all facilities. Th e Group’s Environmental Council, cation and nine had ISO 14001 certifi ca- Although the production processes and with representation from all Swedish Match tion. raw materials used in the tobacco industry factories, is an advisory and reporting body In January 2013, the Manaus lighter fac- generally are considered to have limited on matters relating to environmental issues tory in Brazil was certifi ed for ISO 14001 environmental impact, improvements and and aids in reporting results internally in bringing the total to ten manufacturing savings from more effi cient uses of resources this area. Th e council’s task is to safeguard facilities with ISO 9001 certifi cation and ten can have positive direct benefi ts on the sus- compliance with Swedish Match’s Group with ISO 14001 certifi cation. tainability and profi tability of the Company Environmental Policy and the Environmen- Basic environmental education is a as well as on the environment itself. tal Management System (EMS) throughout requirement according to the environmen- the organization. Th is is achieved by regular tal management standard ISO 14001 in Environmental organization meetings and by a structured information those facilities that are certifi ed according Th e SVP Corporate Communications and exchange between meetings. to the standard. Th e main purpose of the Sustainability, who reports to the CEO, is education is to promote environmental
THE GROUP ENVIRONMENTAL POLICY
Swedish Match has adopted a Group Environ- • e Company operates an Environmental • e Company commits to continual docu- mental Policy, designed to ensure that Swedish Management System (EMS), applicable on a mentation and communication of any Match achieves a balance whereby the Group corporate, operating unit, and factory level, changes of environmental impact due to its consistently reaches its commercial objectives which will safeguard that commitment is activities, products, and services. while addressing the environmental require- continuously maintained. rough the EMS, • e Company undertakes appropriate reme- ments of the Company as well as its stake- the Group has the tools to identify, track, dial actions and improvements based on holders. e policy is based on the principles of and target its environmental objectives and fi nancial and environmental criteria. the environmental management standard ISO targets. 14001 and is available on the Group’s website • e Company commits to comply with all rel- Swedish Match’s environmental policy also and intranet. Due to the diversity of Swedish evant environmental legislation, regulations, includes the topics of biodiversity and eco effi - Match activities, subordinated environmental and other requirements to which it sub- ciency, thus helping to broaden the scope from policies are formulated for each operating unit. scribes. the forest, through the factory, to the offi ce. e main purpose of the Group Environmen- • e Company develops and communicates To review the Group Environmental Policy, tal Policy is to ensure that the Group commits priority Key Performance Indicators (KPIs) visit the sustainability section of the Swedish itself to continuous environmental improve- for environmental factors, which are Match website, www.swedishmatch.com/ ment with the aim of preventing and reducing deemed to be of high importance by both sustainability. negative environmental impacts in its activi- Swedish Match and its stakeholders. ties. Other rationales of the policy are to ensure that:
27 awareness among the staff and increased Greenhouse gas emissions (CO2) knowledge of the EMS and the Company’s Swedish Match works persistently on routines. During 2012, a new online envi- improvement activities and projects in ENVIRONMENTALLY ronmental training program was initialized order to limit its emissions of greenhouse SOUND WASTE within specifi c parts of the organization. gas, specifi cally with regards to CO2 emis- sions, and each factory has its own target MANAGEMENT IN Environmental KPIs and targets and/or activities in order to limit its CO2 KUNGÄLV, SWEDEN Swedish Match is monitoring and reporting emissions per unit of output. During 2012, an environment/waste on the following six environmental KPIs: Th e Company is participating in the Car- project was initialized and implemented total energy consumption, electricity, green- bon Disclosure Project (CDP), which maps in the Kungälv snus factory in Sweden, house gas emissions (CO2), total waste, haz- companies’ CO2 emissions. On an aggregate originally as a thesis in cooperation with ardous waste, and water use. During 2011, factory level, the Company’s target is to stay students from the Chalmers University the Environmental Council set long term tar- at or below baseline for CDP Scope 1 (direct of Technology in Sweden. Swedish Match wanted to develop its waste gets at the factory level (fi ve year horizon to emissions) and Scope 2 (indirect emis- management processes with a focus on 2016) within each KPI, and 2012 has been the sions). During 2012, the Company increasing its sorting, to become more fi rst year of tracking and follow-up. In 2012, improved its disclosure score in the CDP environmentally friendly, as well as to the Environmental Council also initialized covering the 2011 calendar year. reduce costs. It was also imperative to and implemented a new soft ware for environ- increase the understanding of waste management and recycling among staff . Waste management mental data management with the goal to Many changes were accomplished, enable structured tracking of and reporting Swedish Match works systematically to such as: on the KPIs and targets over time. reduce its production of waste, in total or • e production spillage from pouches Th e Company measures all KPIs on a fac- per unit of output produced, as applicable. and cans is now separated at the pro- tory level, both in absolute numbers as well as Th e majority of waste is non-hazardous and duction lines instead of being inciner- ated. e plastic is recycled into raw per unit of output produced. In the Compa- environmentally harmful substances (haz- material and the pouches are bio- ny’s Sustainability Report 2012, aggregated ardous waste) are only handled to a limited degraded. results are reported for each product area – extent during match production. Several • A new destruction shredder has been per unit of output by weight for smokefree waste reduction projects were initialized installed, used to grind the plastics to products (snus, moist snuff , and chewing across the factories during 2012, one suc- be recycled. e density of materials increases, which in turn reduces the tobacco) as well as per unit of output for cessful example was the Kungälv snus fac- number of transports. cigars and lights products (matches and light- tory where improved waste management • Transports have been reduced signifi - ers). Where applicable, totals are presented in processes resulted in environmental sav- cantly due to online features on the relation to total Company sales as well as per ings, reduced costs, and increased knowl- waste compactor, which increases the employee. edge about recycling and the environment effi ciency of emptying the compactor as well as enabling the fi lling to be among factory employees (see case to the optimized. Energy consumption right). Swedish Match also works to facili- • e container for “unsorted waste” Swedish Match works persistently on energy tate consumers’ disposal of the Company’s has been removed as it was easy to saving programs as well as programs to products aft er use. just toss miscellaneous materials in it reduce electricity consumption for heating, which in fact should be assorted as other fractions. Water use cooling, and lighting. Measures taken include • New signs, decals etc. have been the installation of low energy lighting, insula- Swedish Match neither withdraws water developed and standardized for tion, heat recovery systems, and energy con- from any water source that is signifi cantly Swedish Match’s own waste fractions sumption controls. Each Swedish Match fac- aff ected by the water withdrawal, nor dis- in order to increase the level of clarity tory has its own target and/or activities in charges water into sensitive water bodies. and understanding among staff in the factory. All employees have had basic order to limit its energy consumption per Th e Company’s target for water use is there- training to increase awareness of recy- unit of output produced. As electricity consti- fore to maintain a level of zero in terms of cling and why sorting of waste is nec- tutes the largest part of Swedish Match’s total the withdrawal or discharges of water essary. energy consumption, the Group tracks both aff ecting sensitive water bodies. Swedish total energy consumption in general as well Match’s water footprint in absolute terms is as electricity consumption in specifi c. In Swe- fairly low as the Company’s production pro- den, Swedish Match’s suppliers of electricity cesses require rather low water usage. Th e undertake to produce and supply the amount one area where Swedish Match needs a of electricity that Swedish Match purchases higher water supply is for its poplar farms in and consumes without the use of fossil fuels. Brazil (trees are planted to be used in the
Brazilian match production), where dryer Employee at the Kungälv snus factory climate in some years leads to a higher showing the new decals. necessity of irrigation.
28 / Swedish Match 2012 Other environmental topics production of packaging material used in While the Company does not have its own Environmentally adapted products the Company’s factory in Dothan (Ala- tobacco farms, Swedish Match sources and packaging bama, the US) is returned to the supplier, wood and maintains plantations for use in Swedish Match strives to deliver the best who converts it to an energy source. its match production and timber sourcing possible product with a minimum of waste. For matches, post-consumer recycled and forestry is thus an important environ- Th e Company works to minimize packag- fi bers are being used for the vast majority of mental area for the Company. In Brazil, ing while introducing continuous improve- the production of inner and outer match where more than 95 percent of Swedish ments that not only deliver high consumer boxes. Forest Stewardship CouncilTM Match’s wood consumption comes from the value, but also reduce the negative environ- (FSCTM) certifi ed materials are increasingly Company’s own plantations, the Company mental footprint, and adhere to standards being used for match cardboard. complies with Brazilian environmental of quality. For snus, that means minimizing monitoring and control measures and envi- packaging and waste, while adhering to Sustainable agriculture ronmentally friendly growing methods are quality standards such as those set forth by For its production of smokefree products used. GOTHIATEK®, as well as the ISO 14001 and cigars, Swedish Match does not source For its production of matches, Swedish and ISO 9001 standards. tobacco directly from tobacco farms. Match uses aspen, pine, and poplar, and Swedish Match also strives to use envi- Instead, the Company relies on large, repu- sourcing takes place near production, pri- ronmentally adapted materials in its pack- table international leaf tobacco suppliers. marily from sources in Sweden and Brazil. aging. For both Swedish snus and US moist Signifi cant tobacco suppliers must be able All sourcing must be from timber that snuff , the plastic cans and lids are made to provide Swedish Match with documenta- meets or exceeds the minimum require- from polypropylene. Rolls of cans are tion of their own regulatory framework and ments of government regulations. mostly shrink-wrapped in polyethylene. At activities related to social and environmen- complete combustion, only carbon dioxide tal issues, including their policies with Eco-effi ciency and water remain from these plastics. All regard to farming practices. Th ese suppliers In addition to its eff orts at the factory and coloring agents in the plastic are approved are also encouraged to grow tobacco sourcing levels, the Company encourages for food packaging. according to Good Agricultural Practice greater eco-effi ciency in all facilities under For cigars, the usage of FoilFresh® pack- (GAP) guidelines which aim at ensuring guidelines covering computers and data aging has drastically reduced the number of responsible and economically viable pro- management, printing of materials, the use returns from customers, which in turn has duction of usable tobacco. Th is implies pro- of electrical devises in the offi ce or facility, reduced waste to the landfi ll. Also, the use ducing a quality tobacco crop while protect- video and telephone conferencing, type of of 100 percent recycled paperboard within ing, sustaining or enhancing the environ- travel, and recycling. certain packaging formats has increased ment with regard to soil, water, and air as signifi cantly. All byproduct paper from the well as animal and plant life.
Swedish Match’s poplar plantation in Brazil. Poplar is used in the Company’s match production.
29 CORPORATE SUSTAINABILITY Regulatory engagement
Swedish Match believes that hundreds of industry. Th e Company believes that better Food and Drug Administration (FDA) to millions of people around the world will regulation is achieved by maintaining focus regulate tobacco products such as ciga- continue to consume tobacco, the vast on the end users – those aff ected by regula- rettes, roll-your-own tobacco and smoke- majority being cigarette smokers. is is a tion, such as consumers, customers, less tobacco. Along with regulatory author- prediction for the foreseeable future that employees, producers, and other stakehold- ity for the manufacture, sale and marketing probably few would dispute. Swedish ers – when determining which interven- of tobacco, the Act includes a provision that Match also believes that tobacco tions are chosen, developed, and delivered. will enable a company to have one or more regulation will continuously become Th us, Swedish Match is actively engaged of its products classifi ed as modifi ed risk globalized and increase in scope. It is the with stakeholders in various ways, realizing products. Products classifi ed this way by the aspiration of Swedish Match that that regulatory decisions will ultimately FDA Center for Tobacco Products (CTP) regulation of various tobacco categories always be at the discretion of the lawmaker. may then have warning labels that better should be diff erentiated to take into Beyond current tobacco regulations, one refl ect the risk profi le agreed to by the FDA account the diff erences between the of the most important long-standing com- and may allow a company to make appro- categories. Smokefree tobacco regulation mitments Swedish Match has made is the far- priate harm reduction claims. In accor- should ultimately be based on product reaching, self-imposed product quality stan- dance with the Act, in April of 2012, CTP quality standards that ensure that dard for its snus – GOTHIATEK®. Th e issued its guidance in consultation with the consumers receive the highest possible GOTHIATEK® standard provides for con- Institute of Medicine (IOM) setting forth product quality and consumer protection. tinuous work toward eliminating or reducing the scientifi c studies and other elements controversial compounds that are found nat- necessary to submit a modifi ed risk applica- Th e awareness of the public health impact of urally in tobacco. Today, GOTHIATEK® is tion. Among other things, the guidance smoking is growing at an increasing pace. adopted as an industry standard in the man- contemplates that a party wishing to seek Very few smokers, in the Western world at ufacturing process of Swedish snus. Swedish so-called modifi ed risk product status for least, continue to smoke due to ignorance or Match believes that product quality, and in one or more of its products will have a series lack of knowledge. All nicotine-containing turn product safety and consumer protec- of meetings with CTP in order to agree products pose a risk for the development of tion, should be a key regulatory objective for upon specifi c elements of a modifi ed risk addiction. Although products that contain all products orally consumed regardless of product application to meet CTP’s needs. nicotine vary signifi cantly in terms of risk – whether it is food or smokefree tobacco. Th e Act also empowers the FDA to regu- with nicotine replacement products and Swedish Match monitors and evaluates late other tobacco products such as cigars Swedish snus at the lower end of the contin- emerging scientifi c data while interacting and pipe tobacco. Th e FDA has indicated uum of risk – Swedish Match recognizes the with the scientifi c community. It is the that it intends to assert jurisdiction over need and importance of transparent and fi rm responsibility of Swedish Match to have a cigars, but has not yet issued proposed regu- statutory tobacco regulations as well as vol- deep scientifi c understanding of the poten- lations. Initial guidance and draft regulations untarily restrictions. tial health consequences that possibly result could be issued in 2013, which would then Swedish Match constantly seeks to from its products. It is also the responsibility be followed by a period of public comment improve the Company’s operating models of Swedish Match to communicate and before fi nal guidance is issued. and to develop new products and markets address all stakeholders with the established with the aim of maximizing long term science surrounding the Company’s prod- e EU shareholder value. While respect for and ucts or new scientifi c knowledge as well as Tobacco products for oral use, except those compliance with existing regulatory frame- relevant product information. intended to be smoked or chewed, have work is a given, it is not necessarily always been banned in the EU since 1992. As enough or effi cient. Truly eff ective regula- e US Swedish snus is neither smoked nor tion needs to be evidence based and Th e Family Smoking Prevention and chewed, it is prohibited. Upon Sweden’s requires an exchange of knowledge and Tobacco Control Act (the Act) that was entry into the EU 1995, the country was experience between governments and signed into law June 2009, empowered the granted a permanent exemption from the
30 / Swedish Match 2012 ban on snus. Cigarettes and other types of required age-verifi cation upon purchase in holders to commit to reducing both the traditional smokefree tobacco products, order to prevent the availability of tobacco number of actual underage purchases as including Asian/African types, chewing products to minors. Th ere is a mutual well as cooperate in order to reduce the tobacco and nasal snuff , are sold legally understanding between Swedish Match, growing volume of illicit products that dis- within the EU. Th e Tobacco Products leading retailers and their trade organiza- tort the development of the market. Directive 2001/37/EC is currently being tions of the necessity for commercial stake- revised by the European Commission. Th e European Commission presented its pro- posal revising the Tobacco Products Direc- tive in late December, 2012. While the pro- posal does not include an alternative for snus to be made commercially available in EU markets outside of Sweden, it seeks, among other things, stricter regulation of the content of tobacco products, including limitations on the type of fl avors one may add to them. Swedish snus is by tradition fl avored and the availability of fl avors has made the development of GOTHIATEK® possible. Th e proposal is now being reviewed by the European Parliament and the governments of each member state. Th is is a process which can last a long time and much of its contents can be changed before a fi nished directive is implemented. Hence, the fi nal outcome and time of adoption is therefore diffi cult to predict. Th e Commission’s proposal comes amid a period of political upheaval which saw the resignation and replacement of the EU Health Commissioner in an infl uence-ped- dling scandal reported to the Commission by Swedish Match. Th is is now part of a judicial process in Malta in which Swedish Match is not involved besides the fact that Swedish Match is committed to cooperate with full transparency and disclosure with the Maltese police authorities.
Scandinavia Swedish Match and its customers are increasingly alarmed by fast-growing illicit Patrik Hildingsson, VP Group Public Aff airs trade of Swedish snus. One of the most sig- nifi cant measures to slow the fl ow of illicit trade during 2012 was a special label on Swedish Match is of the opinion that: cans sold on Baltic Sea ferries, which assists • e current EU ban on Swedish snus lacks a justifi ed reasoning and is both retailers and the authorities to easily spot discriminatory and disproportionate. irregularities. Th is was a voluntary measure • e current EU ban on Swedish snus is a violation of the free trade principle and which received acknowledgement by distorts the function of the internal market. responsible authorities including the Swed- • e ban on snus denies adult European smokers access to a traditional and viable ish Custom Authority and the Ministry for non-combustible tobacco alternative that is scientifi cally well documented to have Social Aff airs. signifi cantly lower negative health eff ect. Th e Company is also actively working to • All smokeless tobacco products should be subject to consistent and competition ensure that Swedish and Norwegian retail- neutral product regulation based on product quality and consumer protection. ers properly understand and enforce
31 SHAREHOLDER INFORMATION Shareholder communication ANNUAL GENERAL MEETING