How to Install the app on an iPhone or iPad

1. Navigate to the on your iPhone or iPad

2. Search “Zoom Cloud meetings” in your search bar 3. Select the Zoom application and select “GET” to begin downloading the app

4. Tap on Open

*** Please ensure you enable video and audio by selecting, call using audio

5. You do not have to set up an account. You can join a meeting without signing in.

How to install the Zoom app on an Android device

1. Navigate to Play on your Android device

2. Search “Zoom Cloud Meetings” in your search bar

3. Select the Zoom application and select “INSTALL” to begin downloading the app

4. You do not have to set up an account. You can join a meeting without signing in.

Properly configure the Zoom app on your

1. Open the Zoom app on your mobile device: 2. Tap the ‘Gear’ on the top left of your screen:

3. Tap ‘Meeting’

4. Tap ‘Auto Connect to Audio’

5. Tap ‘Use Internet’

How to join a Zoom meeting

1. You will be called a few minutes before your appointment time with information to join your Zoom visit 2. If using a mobile device, make sure it is fully charged or plugged in 3. Open the Zoom app on your mobile device, or on your computer go to www.zoom.us 4. Click ‘Join Meeting’:

5. You will be given a meeting ID over the phone, enter the ID at the prompt and click the ‘Join’ button(make sure the box for ‘Turn off my video’ is NOT checked):

6. You will be then prompted for a password. Enter the password you are given over the phone and then click ‘Join Meeting’:

How to test your device using a Zoom Test Meeting

On your mobile device or computer use your internet browser go to the site http://zoom.us/test.

Click the ‘Join Meeting’ or ‘Join’ button and follow the onscreen prompts to test your system:

*** If you are unable to successfully test your audio and video or need technical assistance, please call the HHHN Patient Support at (518) 824-8620.