Products and Services Catalogue Digital Archive Services National Archives Service Organization
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Products and Services Catalogue Digital archive services National Archives Service Organization Version 1.0 Date 11-1-2018 Status Final Disclaimer: this English version is a translation of the original in Dutch for information purposes only. In case of a discrepancy, the Dutch original will prevail. Final | PDC Digital archive services | 11-1-2018 Contents 1 PRODUCTS AND SERVICES CATALOGUE ................................................................................................................ 4 1.1 PURPOSE ..................................................................................................................................................................... 4 1.2 TARGET GROUP ............................................................................................................................................................ 4 1.3 POSITION OF THE PRODUCTS AND SERVICES CATALOGUE ................................................................................................. 4 1.4 STRUCTURE .................................................................................................................................................................. 5 2 OUTSOURCED RECORDS MANAGEMENT AND TRANSFERRED INFORMATION OBJECTS ................................... 6 2.1 OUTSOURCED RECORDS MANAGEMENT........................................................................................................................... 6 2.2 TRANSFERRED INFORMATION OBJECTS ............................................................................................................................ 6 3 SERVICES .................................................................................................................................................................. 7 3.1 MANAGEMENT ............................................................................................................................................................. 9 3.1.1 Regular management ............................................................................................................................................................. 9 3.1.2 Optional management services for outsourced information objects................................................................................. 10 3.2 ACCESS ....................................................................................................................................................................... 11 3.3 PROVIDING DIGITAL FACILITIES ...................................................................................................................................... 12 3.3.1 Providing digital facilities ..................................................................................................................................................... 12 3.3.2 Connecting to the e-Depot ................................................................................................................................................... 13 3.4 PROVIDING KNOWLEDGE AND INFORMATION ................................................................................................................. 15 3.4.1 Answering knowledge questions .......................................................................................................................................... 15 3.4.2 Providing knowledge products ............................................................................................................................................. 16 3.4.3 Providing institutional information about government organisations ............................................................................ 16 3.5 ADVICE ...................................................................................................................................................................... 18 3.5.1 DUTO scan ............................................................................................................................................................................. 18 3.5.2 Advice on record keeping ...................................................................................................................................................... 19 3.5.3 Impact assessment ................................................................................................................................................................ 19 3.5.4 Metadata advice .................................................................................................................................................................... 21 3.5.5 Preservation advice ................................................................................................................................................................ 21 3.6 EDUCATION ................................................................................................................................................................ 22 3.6.1 Using the e-Depot ................................................................................................................................................................. 22 4 DIGITAL FACILITIES ............................................................................................................................................... 24 4.1 THE E-DEPOT ............................................................................................................................................................. 25 4.2 COLLECTION MANAGEMENT SYSTEM ............................................................................................................................ 26 4.3 REGISTRY OF ACTORS .................................................................................................................................................. 28 5 KNOWLEDGE PRODUCTS ..................................................................................................................................... 29 5.1 DUTO GUIDELINES ..................................................................................................................................................... 30 5.2 TMLO ........................................................................................................................................................................ 31 5.3 GUIDE TO APPRAISAL AND SELECTION ........................................................................................................................... 31 5.4 HOTSPOT MONITOR ..................................................................................................................................................... 31 5.5 GUIDE TO REPLACING ARCHIVE RECORDS...................................................................................................................... 32 5.6 GUIDE TO THE NATIONAL ARCHIVES’ PREFERRED FORMATS ............................................................................................ 32 5.7 NORA SUSTAINABILITY CATEGORY .............................................................................................................................. 32 5.8 MODEL ARCHITECTURE NATIONAL ARCHIVE INSTITUTIONS ..............................................................................................33 6 MORE INFORMATION AND REQUESTING A SERVICE........................................................................................... 34 7 TERMS .................................................................................................................................................................... 35 Page 3 of36 Final | PDC Digital archive services | 11-1-2018 1 Products and Services Catalogue 1.1 Purpose The Dutch government is increasingly working digitally and providing its services digitally. Digital information is more diverse than information on paper and has many forms, from digital documents to e-mail, twitter messages, blogs and websites. The boundaries between use and archiving also disappear with digital information objects. The government must, however, permanently preserve the information objects and keep them accessible. This is to support their own operations, for accountability purposes and also within the framework of cultural heritage. The National Archives supports the digital preservation and accessibility of digital information objects. The National Archives and the Regional Historical Centers (RHCs) use a national infrastructure to receive, manage and make available digital information objects. The purpose of this national infrastructure is: 1. ensure the sustainable accessibility of digital information objects; 2. effectively make digital information objects accessible to a wide audience via the internet; 3. to allow the transfer of digital information objects from archive creators to a depot to take place efficiently. Part of this national infrastructure is the e-Depot of the National Archives. The National Archives manages the digital information objects of ministries and other central government organizations. The National Archives also makes this e-Depot available to the Regional Historical Centers, so that they can manage information objects themselves. In its role as knowledge centre for information management and digital archiving, the National Archives also makes its knowledge available to other government organizations and archival institutions. It want to promote sustainable access to government information. The Service Organisation of the National Archives provides