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ECO-Annual-Report-2015.Pdf Sustainability through Innovation Econet’s innovations are inspiring and life changing. We believe that technology that does not change and improve lives is irrelevant, hence we continuously search for transforming technologies to facilitate social transformation in existing and new markets. With the most extensive coverage in Zimbabwe, Econet commands market leadership, delivering value and inspiring transformation across the country. 1 Contents The Year in Perspective 3 Performance Highlights 3 Shareholder Value Delivery Report 4 Share price movement from February 2009 to February 2015 5 Six-year Trading History 8 New Products and Services 9 Corporate and Leadership 12 Our Business 12 Corporate Profile 13 Chairman’s Statement to Shareholders 15 Chief Executive Officer’s Operations Review 20 Board of Directors 23 From the Directors 25 Governance 28 Governance Statement 28 Risk Report 32 People and Community 39 Corporate Social Investment 39 Our People and our Community 42 Econet Coverage Map- February 2015 45 Financial Reporting 46 Certificate by the Group Company Secretary 47 Directors’ Responsibility for Financial Reporting 48 Independent Auditor’s Report 49 Consolidated Statement of Financial Position 50 Consolidated Statement of Comprehensive Income 51 Consolidated Statement of Changes in Equity 52 Innovation, Infrastructure Consolidated Statement of Cash Flows 53 Notes to the Consolidated Financial Statements 54 & Social Responsibility Policy Notes to the Consolidated Financial Statements 96 Administration 119 Administration 119 Our Strategic Business Partnerships 120 Shareholder Analysis 121 Corporate and Advisory Information 122 Financial Diary 123 Notice to Members 124 2 The Year in Perspective Year The Performance Highlights 9.2 million 8.0 million $752.7 million $746.2 million $746.2 $695.8 million 9.2 millio 9.2 millio $147.0 million $147.0 $139.7 million 9.2 millio $118.6 million $118.6 $332.2 million $ $302.4 million $ $285.6 million $139.9 million 36% $119.4 million $119.4 $ $70.2 million 1 Earnings before interest, taxation, depreciation, impairment and amortisation (EBITDA). EBITDA for 2012 excludes once-off profit on disposal of investments. EBITDA includes share of profit/(loss) of associate. 2 Profit after taxation 3 Average revenue per user per month 4 Capital expenditure 3 Shareholder Value Delivery Report 1.18 0.98 0.83 0.79 0.71 The Group continues to maintain shareholder value as illustrated by the metrics above. Since dollarisation, through the authority of the shareholders, the Group has made a number of prudent share buy-backs in an effort to retain value. The Group has also declared a total dividend of US 0.92 cents per share, for the year ended 28 February 2015, to reward our valued shareholders. Over the period (2009-2015), the Group made significant efforts to grow shareholder value, which mainly included the following: Investment in infrastructure and resources The Group continues to invest in network infrastructure development aimed at increasing network coverage and improving network quality. As at year end, the Group’s total assets reached US$1.25 billion representing the Group’s aggregate investment in technology into the Zimbabwean economy to date. The Group’s subscriber base has also increased from 1.2 million in 2009 to 9.2 million subscribers in 2015. Investment in various systems that are aimed at improving operational efficiencies and containing costs continues to be made. Furthermore, in the current year, the Group has started to replace the network infrastructure with completion expected in the next financial year. The focus on customer experience The Group continues to abide by its Customer Service Charter launched in the prior year. This Charter is aimed at instilling customer- centric values within the organisation. Continuing efforts are made to improve our customers’ experience through consistent provision of highly innovative services and products and to satisfying their needs. This will ensure that we are able to sustain and grow our revenues. Growing Overlay Services Overlay services refer to services that use the existing mobile network operator technology platforms to provide additional services beyond the existing traditional telecommunications offerings of Voice, SMS and Data. The Group continues to pursue Mobile Financial Services (“MFS”) as an area of potential significant growth, given the low level of conventional banking penetration in Zimbabwe. As a network operator we are able to provide convenience to our customers by creating innovative financial products that use the mobile phone as the delivery channel. The group is also continuing to focus on other overlay services so as to diversify revenue sources away from voice. Overlay services such as EcoHealth, ConnectedCar, Ecofarmer and Ecosure are expected to add more revenue to the current mix. Associates and subsidiaries The Group has associates and subsidiaries in diverse industry sectors which compliment the overall Group strategy. These include subsidiaries and associates in financial services, fibre optic transmission delivery, financial transaction processing and switching. The acquisition of a bank and subsequent launch of EcoCash, a mobile financial services product, has been one of our major initiatives of recent years. The bank provides the licensing and regulatory framework for us to provide mobile financial services and to launch certain savings and credit products. Significant progress has been made in restructuring the bank’s balance sheet and right-sizing the business. The restoration of profitability of the bank via the development of new income streams is now key to delivering shareholder value. Liquid Zimbabwe, which is accounted for as an associate of the Group, provides us with fibre transmission and backhaul infrastructure. This investment is now contributing profitably to the Group. Its continued network expansion and the stable platform that it provides are critical as the Group continues to grow its data and voice traffic. 4 The Year in Perspective Year The Share price movement from February 2009 to February 2015 *The Industrial Index and Econet Share price have been indexed to 28 February 2009 as a base year. Our share price has increased from 28 February 2009 as we create and retain shareholder value in an unstable and uncertain economic environment. 5 Infrastructure SUSTAINABILITY THROUGH INNOVATION New call center management system which connects via social sites, email & sms New investments in Wi-Fi Offload in major cities 6 Our Performance 6000 independent shop outlets that offer Econet products and services Retail footprint of Green Kiosks now New Platinum lounge suite over 1200 opened in Borrowdale 7 Six-year Trading History 2015 2014 2013 2012 2011 2010 Summarised income statement (US$ 000) Revenue 746,183 752,678 695,791 611,116 493,491 362,776 EBITDA 285,645 332,174 302,413 290,894 242,746 179,285 Finance charges (37,076) (37,037) (28,600) (10,202) (8,061) (4,903) Profit before tax 123,345 194,009 204,903 239,130 196,471 148,122 Taxation (53,136) (74,612) (64,965) (73,389) (55,502) (34,912) Net profit for the year 70,209 119,397 139,938 165,741 140,969 113,210 Summarised statement of financial position (US$ 000) Non-current assets 1,013,154 963,367 739,952 644,763 536,439 296,875 Current assets 243,337 210,297 275,158 167,664 101,073 95,794 Equity and reserves 665,295 603,719 492,883 382,793 290,477 165,486 Non-current liabilities 286,216 244,690 288,293 174,005 244,038 127,460 Current liabilities 304,980 325,255 233,934 255,629 102,997 99,723 Debt (excluding overdrafts) 242,450 227,895 264,571 249,138 248,392 138,707 Capital expenditure 118,545 139,718 147,044 216,010 270,034 160,148 Number of shares in issue (millions) 1,640 1,640 1,640 1,716 1,673 1,673 Performance per ordinary share (cents) Basic earnings per share 4.4 8.0 9.0 10.0 8.3 6.6 Headline and diluted earnings per share 4.4 8.0 9.0 10.0 8.3 6.6 Net asset value per share 41 37 30 22 17 10 Profitability and returns (%) EBITDA margin 38% 44% 43% 45% 49% 49% Operating profit margin 21% 31% 20% 27% 29% 31% Net profit margin 9% 16% 20% 27% 29% 31% 2012: EBITDA margin excludes once off profit on disposal of investments. 8 The Year in Perspective Year The New Products and Services During the year, the Group successfully launched a number of products and services that are diversified and aimed at adding value to our subscribers. Notable among these new innovations are the following; Buddie s Twitter on USSD - A service that allows customers to get twitter updates via USSD with no internet connection s Daily SMS Bundles - Allows customers to get daily unlimited SMSes for a minimum subscription of 15 cents s Mobile Job Alerts - Service that facilitates customers to get unlimited updates on the latest job openings for a weekly or monthly subscription s Mobile News Alerts - Service that allows customers to get the latest news headlines and stories in brief. This is in partnership with the local news publishing houses Broadband s Opera Mini Surf bundles - These are bundles that allow subscribers to surf the internet unlimited for a period of time. They however do not include downloading, uploading and streaming media s Econet Wifi Zone - These zones allow subscribers to move seamlessly between their 3G connection to WiFi s Free Twitter - This allowed subscribers to tweet for free s Free BiNU - This is a free content management system for feature phones Econet Premium s Premium - Provides subscribers with the best of both the contract and recharge worlds s Premium Plus - Offers subscribers access to a variety of top-of-the-range devices s Premium Unlimited - Is an open ended package that is tailored to complement any lifestyle perfectly EcoCash s EcoCash Loans - An emergency facility which allows EcoCashSave customers to borrow money from their phone from anywhere anytime s EcoCash Diaspora - In partnership with World Remit & Western Union, links the Zimbabwean remitter in the diaspora to beneficiaries at home in a cost-effective and efficient way.
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