107 South Main Street Waupaca, WI 54981

Phone (715) 258-4414 Youth (715) 258-4417 www.waupacalibrary.org

WAUPACA AREA PUBLIC LIBRARY LIBRARY BOARD OF TRUSTEES MEETING AGENDA WEDNESDAY, FEBRUARY 15, 2017, 4:30 PM LIBRARY CONFERENCE ROOM

Mission Statement: “The Waupaca Area Public Library is committed to offering opportunities for innovation and engaged learning.” 1. ROLL CALL

2. APPROVAL OF AGENDA

OPEN MEETING LAW STATEMENT: This meeting and all other meetings of the Waupaca Area Public Library Board are open to the public. Proper notice has been posted and given to the press, in accordance with Wisconsin State Statutes so that the citizens may be aware of the time, place, and agenda of this meeting.

3. APPROVAL OF MINUTES FROM MEETING HELD WEDNESDAY, JANAURY 18, 2017 4. MONTHLY BILLS FOR JANUARY 2017 a. Approve JANUARY 2017 bills $40,637.98 (Personnel $24,055.15)

5. LIBRARY EXHIBIT ROOM

a. Chart of visits b. Exhibit Coordinator’s Report 6. LIBRARY STATISTICS FOR JANUARY 2017 A. Fine Income, Copy Income and Meeting Room Income Reports B. Volunteer Hours, Reference Transactions, Library Visits & Internet Use C. Interloan Chart D. Circulation Chart with Municipality Statistics 7. DEPARTMENT REPORTS A. Director’s Report a. Proposed OWLSnet Fee Structure Revision B. Assistant Director’s Report C. Children’s Department Report

The Waupaca Area Public Library is committed to offering opportunities for innovation and engaged learning. Waupaca Library Board February 15, 2017

D. Teen Department Report

8. COMMITTEE REPORTS A. Library Finance Committee a. No meeting B. Library Planning Committee a. Minutes of meeting held January 18, 2017 b. 2016 Progress Towards Goals C. Library Policy Committee a. Policy Meeting planned for February 15 to look at new Adult Gaming Policy D. Library Personnel Committee a. No meeting

9. OLD BUSINESS a. 2017 budget b. 2016 budget 10. NEW BUSINESS a. Incident Report i. Bathroom vandalism b. 2016 Annual Report

11. ANNOUNCEMENTS & CORRESPONDENCE A. OWLS Board Minutes – November 2016 B. Next meeting is Wednesday, March 15 at 4:30 pm 12. ADJOURNMENT Please call the library by 3:00 pm on meeting date if you are unable to attend.

PLEASE ADVISE THE CITY CLERK’S OFFICE IF YOU REQUIRE SPECIAL ACCOMMODATIONS. THE CITY OF WAUPACA PROVIDES EQUAL OPPORTUNITIES FOR PUBLIC MEETINGS.

2 Waupaca Library Board February 15, 2017

CITY OF WAUPACA WAUPACA AREA PUBLIC LIBRARY BOARD

REGULAR MEETING WEDNESDAY, JANUARY 18, 2017 LIBRARY CONFERENCE ROOM 4:33 P.M.

1. ROLL CALL

Present: Library Board Members Holly Olsen, President, Ald. Lori Chesnut, John Ryan, Mary Trice, Mary Zimmerman and Joe McClone

Absent: Glenda Rhodes, Julie Eiden, (excused) and Joe McCausland, Youth Representative (unexcused)

Also Present: Peg Burington, Library Director, Dominic Frandrup, Assistant Library Director, Tracy Behrendt, Exhibit Coordinator

2. APPROVAL OF AGENDA

MOVED by Ms. Trice, SECONDED by Mr. McClone to APPROVE the Agenda as printed. 6 ayes, 0 nays, 3 absent. MOTION CARRIED on a voice vote.

OPEN MEETING LAW STATEMENT

Holly Olsen stated this meeting and all other meetings of the Waupaca Area Public Library Board are open to the public. Proper notice has been posted and given to the press, in accordance with Wisconsin State Statutes so that the citizens may be aware of the time, place and agenda of this meeting.

3. APPROVAL OF MINUTES FROM MEETING HELD WEDNESDAY, DECEMBER 21, 2016

MOVED by Mr. Ryan, SECONDED by Ald. Chesnut to APPROVE the December 21, 2016 minutes as printed. 6 ayes, 0 nays, 3 absent. MOTION CARRIED on a voice vote.

4. MONTHLY BILLS FOR DECEMBER 2016

The monthly bills report was distributed.

a. Approve December 2016 bills (Personnel $56,379.67, Total $11,709.70)

Ms. Burington said the chart that is normally included within the report was distributed. She said there is approximately $11,000 remaining within the fund balance for personnel and approximately $12,000 for operations within the fund balance. There is approximately $4,700 remaining within the materials

3 Waupaca Library Board February 15, 2017

budget and about $2,600 in programs. The fund balance total is $33,420.09. She briefly reviewed the chart that was distributed.

There was general discussion regarding the remaining fund balance and the year in general.

MOVED by Ald. Chesnut, SECONDED by Ms. Zimmerman to APPROVE the December 2016 bills. ON THE CALL OF THE ROLL Mr. McClone, Ms. Trice, Ald. Chesnut, Ms. Zimmerman, Mr. Ryan, and Ms. Olsen voted aye, 0 nays and 0 absent. MOTION CARRIED ON A ROLL CALL VOTE.

5. LIBRARY EXHIBIT ROOM A. Chart of 2016 Annual Visits B. Exhibit Room Coordinator’s Report C. Exhibit Room Budget

Ms. Behrendt’s report is included in the packet and final budgets.

Ms. Burington said that Ms. Ferkett is just coming on and has had one meeting with her volunteers and is planning another meeting. The next exhibit is Youth Art Month. She said the committee is very good about taking on the exhibit. It is a good time for Ms. Ferkett to begin and have other people teach her what goes on.

Ms. Burington said the Jan Brett exhibit had a little over 4,500 visits and is one of the top exhibits the library has had. The total attendance for 9 programs was 891 and is probably the best so far. She said these are volunteer hours that are not tracked.

Ms. Burington suggested they could be more deliberate regarding tracking volunteer hours for the help the library receives.

There was general discussion regarding how volunteer hours are currently tracked.

2017 Schedule • January 9-February 18 –Pieceful Hands Quilt Guild • February 27-April 8—Youth Art Month • April 17-May 27 – The Peeps Show • August 14-September 23—Great Lakes, Small Streams (traveling exhibit from the Wisconsin Historical Society with Waupaca Historical Society photographs included) • October 2-November 11—Waupaca Senior Center Art Show with Marie App • November 20–December 30—Photography entry exhibit

6. LIBRARY STATISTICS FOR DECEMBER 2016 A. Fine Income, Copy Income and Meeting Room Income Reports • Fine Income: $791.91 in fines (also includes e-commerce)

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• Copy Income: $321.33 • Meeting Room Income: $62.00 B. Volunteer Hours, Reference Transactions, Library Visits and Internet Use • Volunteer Hours: 161.75 • Reference Transactions: 854 reference transactions • Library Visits: 9,362 library visits • Internet Use: 1,254 (wireless) • Internet Use: 1,702 (stations) C. Interloan Chart D. Circulation Chart with Municipality Statistics

Total Circulation is at 19,417.

7. DEPARTMENT REPORTS A. Director’s Report: Ms. Burington’s report is included in the packet.

a. Action item: Decision on fund balance in materials and operations accounts.

Ms. Burington said they stopped spending in December and asked the Library Board to consider transferring the balance for materials, technology, programs and supply line items back to those accounts for 2017. She also suggested the 2016 unexpended liaison funds be transferred to the 2017 Children’s Programs line item.

There was general discussion regarding tabling the decision until the final numbers are available next month.

No action.

b. Action item: Decision on where to place e-rate funds.

Ms. Burington said the library will receive an e-rate reimbursement for 2012-2013 of $663.78 in January 2017. She said we can no longer receive this reimbursement and suggested the funds be put into the revenue account for use when needed.

There was general discussion to put those funds into the technology line item.

5 Waupaca Library Board February 15, 2017

MOVED by Mr. Ryan, SECONDED by Ms. Zimmerman to APPROVE the E-rate reimbursement of $663.78 be put into the Technology line item. ON THE CALL OF THE ROLL Mr. McClone, Ms. Trice, Ald. Chesnut, Ms. Zimmerman, Mr. Ryan, and Ms. Olsen voted aye, 0 nays and 0 absent. MOTION CARRIED ON A ROLL CALL VOTE.

Ms. Burington said there is new furniture in the Children’s Department and the tag line words have been added to walls and poles as well.

B. Assistant Director’s Report: Mr. Frandrup’s report is included in the packet.

Mr. Frandrup said Tablet Time is going very well. The microfilm computer died and the replacement computer arrived today. The new computer has the hardware capabilities to run a new microfilm scanner far into the future as well as run our old hardware. He said he will be putting Windows 7, 32 bit on the new computer so that it can run the old hardware.

Mr. Frandrup said they are looking to hire new circulation and paging staff. Interviews will be held the morning of February 17th.

C. Children’s Department Report: Ms. Abrahamson’s report is included in the packet.

Ms. Burington said the screening of Code: Debugging the Gender Gap, was canceled due to closings and rescheduled for Tuesday, January 17, at 6:00 p.m.

D. Teen Department & SLAG Report:

Ms. Heideman’s report is included in the packet.

Ms. Burington said the Library Foundation has approved funds for the upgrade of furniture for the Teen Room.

8. COMMITTEE REPORTS A. Library Finance Committee a. No meeting B. Library Planning Committee a. Minutes of meeting held December 21

MOVED by Ms. Olsen, SECONDED by Ms. Trice to APPROVE the December 21, 2016 Library Planning Committee minutes as printed. 6 ayes, 0 nays, 3 absent. MOTION CARRIED on a voice vote.

b. Action item: Approval of 2017 Working Plan

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MOVED by Mr. Ryan, SECONDED by Ald. Chesnut to APPROVE the 2017 Working Plan. 6 ayes, 0 nays, 3 absent. MOTION CARRIED on a voice vote.

c. Meeting to look at 2016 Progress Towards Goals to take place on January 18 after Library Board Meeting

C. Library Policy Committee a. Policy Meeting planned for February 15 to look at new Adult Gaming Policy

Ms. Burington said the meeting will be held after the next Library Board meeting and will review some changes to policy regarding adult gaming. She said they may also take a look at the meeting room policy and discuss the possibility of allowing private parties to create an additional revenue stream.

D. Library Personnel Committee a. No meeting 9. OLD BUSINESS

None.

10. NEW BUSINESS A. Incident Report a. Bathroom vandalism b. Juvenile arrest

Ms. Burington said there was vandalism in the lower level men’s bathroom on the first Thursday of January 2017. It took cleaning staff 30 minutes to clean it up. She said they are not sure when it happened and the vandalism has not reoccurred.

A juvenile was arrested and during the arrest resisted, which caused a disturbance in the library. The officer apologized and was not expecting the resistance.

11. ANNOUNCEMENTS & CORRESPONDENCE A. OWLS Board Minutes – No meeting B. Next meeting is Wednesday, February 15, 2017 at 4:30 p.m.

12. ADJOURNMENT

MOVED by Ms. Trice, SECONDED by Mr. Ryan to ADJOURN the Regular January 18, 2017 Library Board Meeting. 6 ayes, 0 nays, 3 absent. MOTION CARRIED ON A VOICE VOTE.

7 Waupaca Library Board February 15, 2017

Meeting adjourned at 5:07 p.m.

Holly Olsen, President Waupaca Area Public Library Board tj

8 Waupaca Library Board February 15, 2017

Library Bills January 2017 Name Memo Budget Amount Balance %Unexpended%Expend 100 Personnel - 101 FULL TIME PERSONNEL - Account Opening Balance 444,145.00 444,145.00 FULL TIME EXPENFULL TIME PERSONNEL THROUGH JANUARY (19,363.41) 424,781.59 Total 101 FULL TIME PERSONNEL 444,145.00 (19,363.41) 424,781.59 96% 4% 104 PART TIME PERSONNEL - Account Opening Balance 166,990.00 166,990.00 PART TIME EXPENPART TIME PERSONNEL THROUGH JAN 31 (4,691.74) 162,298.26 Total 104 PART TIME PERSONNEL 166,990.00 162,298.26 162,298.26 97% 3% Total 100 Personnel 611,135.00 (24,055.15) 587,079.85 96% 4% 200 OPERATIONS - 201 - TRAVEL & TRAINING - Account Opening Balance 6,000.00 6,000.00 WLA - WISCONSIMC - LIBRARY LEGISLATION DAY REGISTRAT (20.00) 5,980.00 Total 201 - TRAVEL & TRAINING 6,000.00 (20.00) 5,980.00 100% 0% 207 - MAINT EQUIP - Account Opening Balance 7,100.00 7,100.00 Total 207 - MAINT EQUIP 7,100.00 - 7,100.00 100% 0% 209 - INSURANCE & BONDING - Account Opening Balance 1,200.00 1,200.00 Total 209 - INSURANCE & BONDING 1,200.00 - 1,200.00 100% 0% 211 - COPY SERVICES - COPY INCOME COPIES FOR JANUARY 331.32 331.32 Total 211R - COPY SERVICES REVENUE 331.32 331.32 Account Opening Balance 4,500.00 4,500.00 US BANK XEROX COPIER LEASE I#3215201204 (176.00) 4,324.00 US BANK CONTRACT PAYMENT PRINTERS I# 3236413 (727.00) 3,597.00 Total 211 - COPY SERVICES 4,500.00 (903.00) 3,928.32 87% 13% 215 MOVIE LICENSE - Account Opening Balance 385.00 385.00 MPL - MOTION PMC - UMBRELLA LICENSE (TOBE REIMBURSE (85.90) 299.10 Total 215 MOVIE LICENSE 385.00 (85.90) 299.10 78% 22%

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Library Bills January 2017 Name Memo Budget Amount Balance %Unexpended%Expend 216 - POSTAGE - Account Opening Balance 3,000.00 3,000.00 POSTAGE METER POSTAGE METER READING FOR JANUARY (160.67) 2,839.33 Total 216 - POSTAGE 3,000.00 (160.67) 2,839.33 95% 5% 217 - MEMBERSHIP & DUES - Account Opening Balance 1,700.00 1,700.00 ROTARY CLUB OF MC - QUARTERLY DUES FOR DIRECTOR (130.00) 1,570.00 WLA - WISCONSIMC - ANNUAL DUES FOR DIRECTOR (186.00) 1,384.00 ALA - AMERICAN MC - ANNUAL DUES FOR DIRECTOR (210.00) 1,174.00 SAM'S CLUB MC - ANNUAL MEMBERSHIP RENEWAL (45.00) 1,129.00 DAWN BRODERICREIMBURSEMENT FOR LEADERSHIP WAUPA (93.75) 1,035.25 Total 217 - MEMBERSHIP & DUES 1,700.00 (664.75) 1,035.25 61% 39% 218 - OWLS MEMBERSHIP - Account Opening Balance 27,770.00 27,770.00 Total 218 - OWLS MEMBERSHIP 27,770.00 - 27,770.00 100% 0% 253 - PROMOTIONAL MATERIALS - Account Opening Balance 680.00 680.00 Total 253 - PROMOTIONAL MATERIALS 680.00 - 680.00 100% 0% 282 - TECHNOLOGY - 200 - 001 DEVICE REIMBURSEMENT - DAWN BRODERICDEVICE REIMBURSEMENT (TO BE REIMBUR (100.00) (100.00) BRIGID FERKETT DEVICE REIMBURSEMENT (TO BE REIMBUR (100.00) (200.00) Total 200 - 001 DEVICE REIMBURSEMENT (200.00) (200.00) 282R - TECHNOLOGY REVENUE - ERATE FUNDING ERATE REIMBURSEMENT FOR 2012 -2013 663.78 663.78 FRIENDS OF THE DEVICE REIMBURSEMENT DONATION CHEC 200.00 863.78 Total 282R - TECHNOLOGY REVENUE 863.78 863.78 282 - TECHNOLOGY - Other - Account Opening Balance 13,110.00 13,110.00 DELL INC MC - MICROFILM COMPUTER (749.00) 12,361.00 AMAZON.COM MC - TABLET POWER PACK (2 @ $24.99) (49.98) 12,311.02 AMAZON.COM MC - CABLE STRAPS, CABLES ($4.95+22.04+ (56.42) 12,254.60 Total 282 - TECHNOLOGY 13,110.00 (855.40) 12,918.38 99% 1%

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Library Bills January 2017 Name Memo Budget Amount Balance %Unexpended%Expend 301 - SUPPLIES - 301R - SUPPLIES REVENUE - FRIENDS OF THE REIMBURSEMENT FOR CANDY FOR RESALE 252.92 252.92 Total 301R - SUPPLIES REVENUE 252.92 252.92 Account Opening Balance 11,236.00 11,236.00 OWLS OUTAGAM2 CASES RECEIPT PAPER I# 2508 (90.00) 11,146.00 FLEET FARM MC - PLASTIC WRAP FOR REUPHOLSTERED C (16.77) 11,129.23 SAM'S CLUB MC - SNACKS FOR RESALE (REIMBURSED BY (252.92) 10,876.31 TARGET MC - BASKETS FOR DISPLAY ($84.29+32.67- (92.72) 10,783.59 LOWES MC - OAK BOARD FOR NEW COUNTER (10.32) 10,773.27 SAM'S CLUB MC - SNACKS FOR RESALE (FRIENDS) (10.78) 10,762.49 OFFICE OUTFITTEMC - POST-ITS, BINDER CLIPS I# 0378098-00 (51.14) 10,711.35 VENMILL INDUSTMC - SUPPLIES FOR DISC CLEANING MACHIN (26.62) 10,684.73 AMAZON.COM MC - MARKERS (13.36) 10,671.37 AMAZON.COM MC - BROCHURE RACKS, TAPE ($41.90+40.7 (82.69) 10,588.68 AMAZON.COM MC - STYLUS (REIMBURSED BY FRIENDS) (30.50) 10,558.18 AMAZON.COM MC - CLEAR FOLDERS, BAG CAN ($10.99+23 (34.97) 10,523.21 OWLS OUTAGAM6 ROLLS SPINE LABELS (240.00) 10,283.21 Total 301 - SUPPLIES 11,236.00 (952.79) 10,536.13 94% 6% Total 200 OPERATIONS 76,681.00 (2,394.49) 74,286.51 97% 3% 250 - PRINT MATERIALS - 115 - ADULT BOOKS - 115R - ADULT BOOKS REVENUE - PRINT BOOK REP PATRON PAID FRO BOOK LOST OR DAMAGE 26.00 26.00 PRINT BOOK REP PATRON PAID FOR BOOKS LOST OR DAMAG 28.00 54.00 Total 115R - ADULT BOOKS REVENUE 54.00 54.00 Account Opening Balance 21,763.00 21,763.00 AMAZON.COM MC - ADULT BOOKS AND GN ($5.91+14.70+ (147.86) 21,615.14 AMAZON.COM MC - ADULT BOOKS ($15.04+18.30+7.40+43 (83.93) 21,531.21 BAKER & TAYLORMC - ADULT BOOKS I# 2032615565, 203261 (399.31) 21,131.90 BAKER & TAYLORMC - ADULT BOOKS I# 2032584284, 203256 (1,015.91) 20,115.99 Total 115 - ADULT BOOKS 21,763.00 (1,647.01) 20,169.99 93% 7%

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Library Bills January 2017 Name Memo Budget Amount Balance %Unexpended%Expend 120 - ADULT LP BOOKS - Account Opening Balance 4,500.00 4,500.00 CENTER POINT LAMC - LP BOOKS I#1443728 (617.76) 3,882.24 GALE CENGAGE LMC - LP BOOKS I# 59690973, 59724877 ($1 (228.74) 3,653.50 CENTER POINT LAMC - LP BOOKS I# 1450557 (20.97) 3,632.53 Total 120 - ADULT LP BOOKS 4,500.00 (867.47) 3,632.53 81% 19% 215 - CHILD BOOKS - 215R - CHILD BOOKS REVENUE - DONATIONS DONTIN FOR CHILDREN'S BOOKS IN MEMO 200.00 200.00 PRINT BOOK REP PATRON PAID FOR BOOK LOST OR DAMAGE 20.00 220.00 PRINT BOOK REP PATRON PAID FOR BOOK LOST OR DAMAGE 7.00 227.00 PRINT BOOK REP PATRON PAID FOR BOOK LOST OR DAMAGE 6.00 233.00 Total 215R - CHILD BOOKS REVENUE 233.00 233.00 Account Opening Balance 20,500.00 20,500.00 BAKER & TAYLORMC - CHILDREN'S BOOKS I# 2032573998, 20 (1,789.85) 18,710.15 AMAZON.COM MC - CHIDLREN'S BOOKS ($7.99+12.23+8.51 (28.73) 18,681.42 Total 215 - CHILD BOOKS 20 ,500.00 (1,818.58) 18,914.42 9% 91% 315 - TEEN BOOKS - 215R - TEEN BOOKS REVENUE - PRINT BOOK REP PATRON PAID FOR BOOKS LOST OR DAMAG 17.00 17.00 Total 215R - TEEN BOOKS REVENUE 17.00 17.00 Account Opening Balance 4,150.00 4,150.00 AMAZON.COM MC - TEEN BOOKS (EXTRAS FOR BIG READ) (42.80) 4,107.20 Total 315 - TEEN BOOKS 4,150.00 (42.80) 4,124.20 99% 1% 410 - MAGAZINES & NEWSPAPERS - Account Opening Balance 5,200.00 5,200.00 MAGAZINE SUBS MC - BATCH ANNUAL SUBSCRIPTIONS I# 01 (2,905.62) 2,294.38 VALUE LINE MC - ANNUAL SUBSCRIPTION ($200 TO BE R (399.00) 1,895.38 USA TODAY MC - ANNUAL SUBSCRIPTION (339.93) 1,555.45 Total 410 - MAGAZINES & NEWSPAPERS 5,200.00 (3,644.55) 1,555.45 30% 70% Total 250 - PRINT MATERIALS 56,097.00 (7,700.41) 48,396.59

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Library Bills January 2017 Name Memo Budget Amount Balance %Unexpended%Expend 255 - PROGRAMS - 110 - ADULT PROGRAMS - 110R - ADULT PROGRAMS REVENUE - FRIENDS OF THE DONATION FOR MOVIE SNACKS CHECK #15 41.18 41.18 FRIENDS OF THE DONATION FOR MOVIE SNACKS CHECK # 15 80.06 121.24 Total 110R - ADULT PROGRAMS REVENUE 121.24 121.24 Account Opening Balance 1,500.00 1,500.00 SAM'S CLUB MC - SNACKS FOR FILM SERIES (TO BE REIM (80.06) 1,419.94 SAM'S CLUB MC - DIXIE CUPS FOR MOVIE SNACKS (TO B (7.38) 1,412.56 PICK N SAVE MC - SODA FOR FILM SERIES (TO BE REIMBU (24.96) 1,387.60 Total 110 - ADULT PROGRAMS 1,500.00 (112.40) 1,508.84 101% -1% 210 - CHILD PROGRAMS - 210R - CHILD PROGRAMS REVENUE - DONATIONS DONATION FOR CHILDREN'S PROGRAMS 2/ 10.00 10.00 Total 210R - CHILD PROGRAMS REVENUE 10.00 10.00 Account Opening Balance 3,000.00 3,000.00 CANVA.COM MC - USE OF COPYRIGHTED PICTURE (2.00) 2,998.00 PIGGLY WIGGLY MC - SNACKS FOR PROGRAMS (18.72) 2,979.28 MINDWARE.COMMC - KEVA BLOCKS (FOUNDATION DESIGNA (167.94) 2,811.34 AMAZON.COM MC - PUPPET, ROBOTS, COLOR TILES (328.9 (345.86) 2,465.48 AMAZON.COM MC - ROBOT ACCESSORIES ($196.80-REFUN (191.86) 2,273.62 Total 210 - CHILD PROGRAMS 3,000.00 (726.38) 2,255.72 75% 25% 310 - TEEN PROGRAMS - 310R - TEEN PROGRAMS REVENUE - SLAG - STUDENT DONATION FOR SUPPLIES FOR PROMO TV P 514.10 514.10 Total 310R - TEEN PROGRAMS REVENUE 514.10 514.10 Account Opening Balance 1,000.00 1,000.00 AMAZON.COM MC - SUPPLIES FOR WHIOTEBOARD PROJEC (63.13) 936.87 AMAZON.COM MC - SUPPLIES FOR PROGRAMS ($16.04+14 (143.49) 793.38 AMAZON.COM MC - SUPPLIES FOR PROGRAMS ($16.65+59 (92.58) 700.80 AMAZON.COM MC - TV AND ACCESSORIES - SLAG ($187.78 (421.54) 279.26 LET'S START COD MC - STATER KITS FOR CODING - SLAG (246.80) 32.46 FLEET FARM MC - SUPPLIES FOR TV MOUNT - SLAG (15.75) 16.71 Total 310 - TEEN PROGRAMS 1,000.00 (983.29) 530.81 53% 47% Total 255 - PROGRAMS 5,500.00 (1,204.63) 4,295.37

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Library Bills January 2017 Name Memo Budget Amount Balance %Unexpended%Expend 290 - AUDIO VISUAL - 125 - ADULT MOVIES - Account Opening Balance 4,200.00 4,200.00 AMAZON.COM MC - ADULT MOVIES ON DVD ($118.82+35. (197.69) 4,002.31 AMAZON.COM MC - ADUTL DVD SERIES (41.97) 3,960.34 AMAZON.COM MC - ADUTL DVDS ($298.54+14.99) (313.53) 3,646.81 Total 125 - ADULT MOVIES 4,200.00 (553.19) 3,646.81 87% 13% 130 - ADULT AUDIO BOOKS - 130R - ADULT AUDIO REVENUE - AV BOOK REPLACPATRON PAID FOR ADUIO BOOK LOST OR D 20.00 20.00 AV BOOK REPLACPATRON PAID FOR AUDIO BOOK LOST OR D 24.00 44.00 Total 130R - ADULT AUDIO REVENUE 44.00 44.00 Account Opening Balance 2,800.00 2,800.00 Total 130 - ADULT AUDIO BOOKS 2,800.00 44.00 2,844.00 102% -2% 135 - ADULT MUSIC - Account Opening Balance 1,140.00 1,140.00 AMAZON.COM MC - ADULT MUSIC ON CD ($13.73+8.94+10 (101.57) 1,038.43 AMAZON.COM MC - ADULT MUSIC ON CD ($11.59+8.99+9. (43.37) 995.06 Total 135 - ADULT MUSIC 1,140.00 (144.94) 995.06 87% 13% 220 - CHILD MOVIES - 220R - CHILD MOVIES REVENUE - AV BOOK REPLACPATRON PAID FOR MOVIE LOST OR DAMAG 11.00 11.00 FRIENDS OF THE DONATION FOR CHILDREN'S DVDS CHECK # 284.19 295.19 Total 220R - CHILD MOVIES REVENUE 295.19 295.19 Account Opening Balance 3,000.00 3,000.00 AMAZON.COM MC - CHILDREN'S MOVIES (40.89) 2,959.11 AMAZON.COM MC - CHILDREN'S MOVIES ($166.08+5.80+1 (186.86) 2,772.25 AMAZON.COM MC - CHILDREN'S MOVIES ($39.98+66.95+8 (115.32) 2,656.93 AMAZON.COM MC - CHILDREN'S MOVIES ($174.30+12.99+ (358.86) 2,298.07 Total 220 - CHILD MOVIES 3,000.00 (701.93) 2,593.26 86% 14% 225 - CHILD AUDIO BOOKS - Account Opening Balance 1,500.00 1,500.00 AMAZON.COM MC - CHILDREN'S AUDIO BOOK ON CD (32.30) 1,467.70 AMAZON.COM MC - CHILDREN'S AUDIO BOOKS ON CD (62.66) 1,405.04 Total 225 - CHILD AUDIO BOOKS 1,500.00 (94.96) 1,405.04 94% 6%

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Library Bills January 2017 Name Memo Budget Amount Balance %Unexpended%Expend 230 - CHILD MUSIC - Account Opening Balance 100.00 100.00 Total 230 - CHILD MUSIC 100.00 - 100.00 100% 0% 320 TEEN MOVIES - Account Opening Balance 1,000.00 1,000.00 AMAZON.COM MC - TEEN MOVIES ($268.49 - REFUND OF $ (258.49) 741.51 Total 320 TEEN MOVIES 1,000.00 (258.49) 741.51 74% 26% 325 - TEEN AUDIO BOOKS - 325R - TEEN AUDIO REVENUE - AV BOOK REPLACPATRON PAID FOR AUDIO BOOK THROUGH 57.00 57.00 Total 325R - TEEN AUDIO REVENUE 57.00 57.00 Account Opening Balance 800.00 800.00 AMAZON.COM MC - TEEN AUDIO BOOK (PATRON REQUEST (20.98) 779.02 Total 325 - TEEN AUDIO BOOKS 800.00 (20.98) 836.02 105% -5% 420 - VIDEO GAMES - Account Opening Balance 800.00 800.00 Total 420 - VIDEO GAMES 800.00 - 800.00 100% 0% 510 - EBOOKS DIGITAL LIBRARY - Account Opening Balance 3,889.00 3,889.00 OWLS OUTAGAM2017 WPLC DIGITAL BUYIN 3,889.00 (3,889.00) - 0% 100% Total 510 - EBOOKS DIGITAL LIBRARY - - Total 290 - AUDIO VISUAL 18,156.00 4,194.30 13,961.70 77% 23% 768,658.00 $ 40,637.98 728,020.02 95% 5%

15 Waupaca Library Board February 15, 2017

Total Budget $ 768,658.00 Total Personnel for January $ 24,055.15 Total bills for January $ 40,637.98 YTD Expenditures $ 40,637.98 Remaining Budget $ 728,020.02

2017 REVENUES Current YTD Budget COUNTY AID: LIBRARY WAUPACA CO 0 0 353,434.00 COUNTY AID: LIBRARY WAUSHARA 0 0 16,597.00 FEES: LIBRARY COPIES 364.02 364.02 4,400.00 FEES: LIBRARY POSTAGE 0.49 0.49 200.00 FEES: LIBRARY OVERDUE FEES 934.26 934.26 13,000.00 FEES: LIBRARY MATERIAL REPLACE 231.5 231.5 3,200.00 RENT: MEETING ROOMS 93 93 1,000.00 SALES: SALE OF PROPERTY/EQUIP 25 25 1,000.00 DONATIONS: LIBRARY 1423.35 1423.35 45,000.00 TRANSFER FROM GENERAL FUND 0 0 359,554.00 FUND BALANCES APPLIED 0 0 (122.00) 3071.62 3071.62 797,263.00

16 Waupaca Library Board February 15, 2017 Jan-17 1/1/2017 Sunday 0 1/2/2017 Monday 0 NOTE: Count is taken each morning as door is unlocked. The number on the 1/3/2017 Tuesday 0 counter is divided by 2. Two counts are subtracted for employee going in once 1/4/2017 Wednesday 0 in the morning to unlock/count and once in the afternoon to lock up. 1/5/2017 Thursday 0 1/6/2017 Friday 0 1/7/2017 Saturday 0 "Piecefull" Hands January = 1301 1/8/2017 Sunday 0 Total for "Piece-full Hands" exhibit to date=1538 1/9/2017 Monday 322 1/10/2017 Tuesday 33 1/11/2017 Wednesday 60 1/12/2017 Thursday 71 January 2017 1/13/2017 Friday 55 1/14/2017 Saturday 74 Exhibit Room Visits 1/15/2017 Sunday 0 400 1/16/2017 Monday 32 300 1/17/2017 Tuesday 0 1/18/2017 Wednesday 0 200 1/19/2017 Thursday 140 100 1/20/2017 Friday 50

S M T W 1/21/2017 Saturday 50 0 T F S S M T W T F S S M T W T F S S M T W T F S S

r r

r r

u h u h u h u h

a u u u a

u 1/22/2017 Sunday 0 a a u

o o

o o

i

i i i

e

e e e

e u d d d e u

e u e u d

n n n n n

t t

t t

n n n

n

u d d u 1/23/2017 Monday 46 d u d u

r r r

r

a d a d d s

d s s s a a d

s d d s

d s d s

r r r r

n

n n n

d d d d

a y a y a y a

y a

d d 1/24/2017 Tuesday 72 d d

d d d

d

a a

a a

e e e

e

a a a

a

y y y

y y

a a

a a

a a a a

y y

y y

s 1/25/2017 Wednesday 49 s s s

y y y y

y y

y y

y y y

y

d d 1/26/2017 Thursday 46 d d

a 1/27/2017 Friday 52 a a a y y

y y 1/28/2017Saturday 106 1/29/2017 Sunday 0 1/30/2017 Monday 21 1/31/2017 Tuesday 22 TOTAL 1301

17 Waupaca Library Board February 15, 2017

Exhibit Room Report Submitted by Brigid Ferkett, Exhibit Room Coordinator

Piece-full Hands Quilt Exhibit - Jan. 9th-Feb. 18th

 Piece-full Hands Quilt display has been going since Jan. 9th, attendance has been steady. The library was closed for some of the days in January due to ice.

 The Piece-full Hands Quilt guild did all the set up. There have been two instances of quilt racks falling, but both times, the guild has sent members immediately to fix things.

 There are docents that have come into the exhibit periodically to supervise the visitors. They are selling raffle tickets for a fan quilt that is on display. $2 each, or 3 for $5.

 Alison Rainboth was our speaker on Tuesday Jan. 24th. She was excellent. Attendance was 30 adults, and the speaker stayed later to talk with attendees. She covered quilt history, value, storage, symbolism, and more. The guild covered her program fee of $75, but they asked if the library would consider reimbursing the guild for a portion and I agreed $25 was appropriate.

 The quilt guild has done two free walk-in programs revolving around fabric for families on Saturdays in January and February. A third will be done on Saturday the 11th.

 There will be program on Monday February 20th, 6:30pm with Nina McVeigh- Winchester Academy -A Quilt Trunk Show. Technically the exhibit display runs only until the 18th, but I am hoping to have it open for that night of the program.

Youth Art Month- Feb. 27 th -April 8 th

Art teacher Matt Lawniczak, will head this exhibit. He and another art teacher from the Learning Center attended our last meeting and they are going to be doing all the set up for the exhibit.

The opening night is Feb. 27th at 6pm. Refreshments will be served, and prizes will be awarded.

Peeps and Bonnets- April 17th-May 27 th

The exhibit room committee felt the Peeps show was in need of something new and felt the introduction of homemade decorated hats would be a good compliment. We have not finalized our plans for the registration process, but 'Peeps' may not be required for entry for the hats, but will be for the dioramas.

Great Lakes Small Streams – August

These are panels and there will be an interactive display on an iPad. We may have to purchase a stand for the iPad. It seems like Tracy had selected one ahead of time.

I've been enjoying my first month as the exhibit room co-coordinator very much. I have found that there are many small tasks to learn, but Tracy, Peg, and Patsy have all be very helpful. I am looking forward to many years of planning exhibits.

18 Waupaca Library Board February 15, 2017

I'm actually very interested in grant writing for fund raising opportunities. The Wisconsin Arts Board has grant money for 'Artist in Residence', and NASA has competitive grants for STEM kits especially for libraries. Networking with other organizations is very important for successful grants, so please let me know if you have any leads for groups that want to partner with the library for this type of fundraiser

There was a change in our 2017 schedule from last time. The previous slot of Nov. 20th-Dec. 30th was changed to taxidermy. The previous exhibit was planned for photography. I have been in contact with an award winning professional taxidermist from Amherst to do a program. We will be brainstorming for a name for the exhibit at our next meeting, and soliciting objects for the next few months. Please spread the word, and have people contact me if they would like to participate in our exhibit, specially if they have unusual or award winning taxidermy pieces to lend.

I've been pouring over old exhibit information in a file cabinet downstairs in the storage room. Partly this is the committee's desire to have a reference for what has been done in the past to make sure we have diversity, but also in bringing back an old exhibit that was popular for the 2019 schedule. This will be the 25th anniversary of moving into the current library location.

2017 Schedule

January 9-February 18: Piece-full Hands Quilt Guild February 27-April 8: Youth Art Month April 17-May 27: The Peeps Show August 14-September 23: Great Lakes, Small Streams (traveling exhibit from the Wisconsin Historical Society with Waupaca Historical Society photographs included) October 2-November 11—Waupaca Senior Center art show with Marie App November 20–December 30—Taxidermy

19 Waupaca Library Board February 15, 2017

2017 Fine Income January February March April May June July August September October November December Week 1 $4.10 $4.10

Week 2 $202.34 $202.34

Week 3 $236.02 $236.02

Week 4 $314.80 $314.80

Week 5 $95.20 $95.20 E-Commer $41.76 $41.76 $894.22 $894.22

Amount Waived $1,274.23 Amnesty Event Week

2017 Running $894.22

2016 Running $1,027.74 $2,011.64 $2,932.10 $3,807.06 $4,739.03 $6,122.95 $7,104.46 $8,315.38 $9,247.42 $10,042.83 $11,016.51 $11,876.73

2015 Running $1,189.21 $2,430.97 $3,523.46 $4,452.44 $5,361.33 $6,232.15 $7,074.54 $8,054.08 $8,892.56 $9,766.68 $10,492.65 $11,423.98 2017 Copy Income Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Total 331.32$ 331.32$ $ 331.32 2016 Copy Income 344.13$ 344.13$ $421.99 $369.29 $412.09 $334.64 $428.24 $386.91 $388.61 $383.64 $369.88 $429.08 $321.33 4,589.83$ 2017 Meeting Room Income Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Total $113.00 $113.00 2015 Meeting Room Income $22.50 $140.50 $72.50 $60.00 $97.50 $268.50 $115.00 $150.00 $106.50 $165.50 $187.00 $62.00 $1,447.50

20 Waupaca Library Board February 15, 2017

2017 Volunteer Hours Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD 2017 NA 0 2016 134.50 121.80 146.00 163.60 118.85 333.50 308.75 163.85 71.75 132.50 112.75 161.75 1,969.60 2015 150.95 174.75 167.00 175.25 113.25 322.00 279.25 81.50 129.00 166.50 161.00 237.25 2,157.70 2014 101.00 101.75 114.25 155.00 89.25 206.50 283.75 112.00 73.25 99.25 112.72 198.75 1,647.47 2013 141.60 144.00 138.25 132.00 111.25 310.75 325.75 112.25 83.00 124.75 100.25 208.00 1,931.85 2017 Reference Transactions Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD 2017 830 830 2016 900 1,063 1,091 1,129 988 1,219 1,389 1,067 1,063 993 914 854 12,670 2015 1,386 1,350 1,303 1,289 1,268 1,291 1,351 1,418 1,062 1,117 891 834 14,560 2014 1,589 1,602 1,761 1,519 1,338 1,520 1,627 1,446 1,439 1,508 1,231 1,320 17,900 2013 1,450 1,941 1,981 2,074 1,670 2,143 2,337 1,939 1,459 1,625 1,359 1,341 21,319 2017 Library Visits Visits Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD 2017 9,544 9,544 2016 10,128 10,598 11,183 11,312 10,002 13,883 14,348 14,300 10,720 10,983 10,604 9,362 137,423 2015 11,325 11,267 12,516 12,208 10,849 15,271 15,161 14,275 11,056 12,535 10,337 9,480 146,280 2014 10,562 11,094 12,721 12,839 13,781 14,657 16,388 14,060 12,442 13,909 9,844 10,584 152,881 2013 12,676 12,222 12,157 13,807 12,366 15,012 17,065 15,155 12,258 14,053 11,460 9,775 158,006 2017 Internet Use Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD 2017 Wireless 1,251 1,251 2017 Stations 1,457 1,457 2016 Wireless 1,043 1,073 1,218 1,193 1,232 1,621 1,870 1,758 1,408 1,388 1,330 1,254 16,388 2016 Stations 1,828 1,871 1,895 1,942 1,798 2,421 2,468 2,548 1,860 1,774 1,648 1,702 23,755

21 Waupaca Library Board February 15, 2017 Jan 2017 Interlibrary Lender/Borrower Statistics Consolidated by Library YTD

Library Items Loaned Items Borrowed Net Ratio Items Loaned Items Borrowed Net Ratio Algoma 1,397 1,886 (489) 0.74 1,397 1,886 (489) 0.74 Appleton 13,171 11,730 1,441 1.12 13,171 11,730 1,441 1.12 Black Creek 2,060 1,337 723 1.54 2,060 1,337 723 1.54 Clintonville 3,257 1,984 1,273 1.64 3,257 1,984 1,273 1.64 Door County 6,099 6,041 58 1.01 6,099 6,041 58 1.01 Florence 495 643 (148) 0.77 495 643 (148) 0.77 Fremont 1,252 904 348 1.38 1,252 904 348 1.38 Gillett 591 800 (209) 0.74 591 800 (209) 0.74 Hortonville 1,157 2,117 (960) 0.55 1,157 2,117 (960) 0.55 Iola 1,241 1,210 31 1.03 1,241 1,210 31 1.03 Kaukauna 2,384 3,605 (1,221) 0.66 2,384 3,605 (1,221) 0.66 Kewaunee 1,510 1,309 201 1.15 1,510 1,309 201 1.15 Kimberly-Little Chute 4,484 5,158 (674) 0.87 4,484 5,158 (674) 0.87 Lakewood 1,141 1,049 92 1.09 1,141 1,049 92 1.09 Lena 595 551 44 1.08 595 551 44 1.08 Manawa 1,082 1,322 (240) 0.82 1,082 1,322 (240) 0.82 Marinette County 4,473 5,981 (1,508) 0.75 4,473 5,981 (1,508) 0.75 Marion 1,202 694 508 1.73 1,202 694 508 1.73 New London 2,245 3,039 (794) 0.74 2,245 3,039 (794) 0.74 NFLS 0 20 (20) 0.00 0 20 (20) 0.00 Oconto 1,069 1,097 (28) 0.97 1,069 1,097 (28) 0.97 Oconto Falls 1,697 1,405 292 1.21 1,697 1,405 292 1.21 Oneida Tribal 987 363 624 2.72 987 363 624 2.72 OWLS 16 14 2 1.14 16 14 2 1.14 Scandinavia 504 320 184 1.58 504 320 184 1.58 Seymour 1,872 1,847 25 1.01 1,872 1,847 25 1.01 Shawano County 3,795 4,340 (545) 0.87 3,795 4,340 (545) 0.87 Shiocton 666 466 200 1.43 666 466 200 1.43 Suring 650 667 (17) 0.97 650 667 (17) 0.97 Waupaca 3,929 4,596 (667) 0.85 3,929 4,596 (667) 0.85 Weyauwega 2,133 659 1,474 3.24 2,133 659 1,474 3.24

TOTAL 67,154 67,154 0 1.00 67,154 67,154 0 1.00

System Items Loaned Items Borrowed Net Ratio Items Loaned Items Borrowed Net Ratio NFLS - Intrasystem 13,375 13,375 0 1.00 13,375 13,375 0 1.00 NFLS - Intersystem 11,124 12,271 (1147) 0.91 11,124 12,271 (1147) 0.91 NFLS - Total 24,499 25,646 (1147) 0.96 24,499 25,646 (1147) 0.96

OWLS - Intrasystem 30,384 30,384 0 1.00 30,384 30,384 0 1.00 OWLS - Intersystem 12,271 11,124 1147 1.10 12,271 11,124 1147 1.10 OWLS - Total 42,655 41,508 1147 1.03 42,655 41,508 1147 1.03

Net = Number of items loaned less number of items borrowed Ratio = Number of items loaned for every item borrowed

22 Waupaca Library Board February 15, 2017

Waupaca 2017 Circuation by I-Type Item Type Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Y-T-D Total

Adult Audiobook CD 483 483 Adult DVD 5,051 5,051 Adult Easy Reader 0 0 Adult Equipment 0 0 Adult Fiction 2,029 2,029 Adult Graphic Novel 62 62 Adult Interlibrary Loa 22 22 Adult Large Print 752 752 Adult Magazine 247 247 Adult Music 353 353 Adult NonFiction 1,274 1,274 Adult Playaway 10 10 Adult Reference/Und 0 0 Adult Software 0 0 Adult VHS 1 1 Adult Total 10,284 10,284

Teen Audiobook CD 34 34 Teen DVD 511 511 Teen Fiction 159 159 Teen Graphic Novel 70 70 Teen Magazine 0 0 Teen Music 0 0 Teen NonFiction 39 39 Teen Playaway 1 1 Teen Software 0 0 Teen VHS 0 0 Teen Video games 104 104 Teen Total 918 918 0 Child Audiobook 101 101 Child DVD 1,292 1,292 Child Easy Reader 1,524 1,524 Child Fiction 777 777 Child Game/Toy/Kit 3 3 Child Graphic Novel 135 135 Child Magazine 6 6 Child Music 67 67

23 Waupaca Library Board February 15, 2017

Item Type Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Y-T-D Total Child NonFiction 677 677 Child Playaway 2 2 Child Professional C 2 2 Child Reference 0 0 Child Software 0 0 Child VHS 0 0 Child Total 4,586 4,586

Downloads - ebooks 768 768 Downloads - Audio 297 297

Total Adult 10,284 10,284 Total Teen 918 918 Total Blu Ray 233 233 Total Child 4,586 4,586 Total Renewals 3,874 3,874 Total Circulation 19,895 19,895

2017 WAU 19,895 19,895

2017 OWLS 19,789

2016 WAU 21,630 21,627 22,338 21,284 20,599 24,677 23,783 22,859 19,705 19,950 20,978 19,417 258,847

2016 OWLS 21,509 21,471 22,183 21,159 20,483 24,539 23,684 22,722 19,562 19,782 20,835 19,316 257,245 Municipality Jan Circ % of total Feb Circ % of total March Circ %of total April Circ %of total May Circ % of total June Circ % of total Town of Dayton 2,036 10% Town of Farmington 3,532 18% Town of Lind 1,020 5% Town of Waupaca 1,109 6% Town totals 7,697 39% City of Waupaca 7,888 40% Cities in Waupaca Co 683 3% Rural Waupaca Coun 1,090 6% Portage County 1,633 8% Waushara County 571 3% Outagamie County 130 1% Other 97 0% Totals 19,789 - - -

24 Waupaca Library Board February 15, 2017

Director’s Report January 2017

I spent time working on the Annual Report this past month, and will have a draft ready for our February meeting. Final numbers for budget 2016 will be released in February. At this time, our City Finance Director’s record show a fund balance in excess of $36,000. We realized considerable savings in Personnel and our revenues were greater than we had predicted. With this surplus in funds the Board may want to look at an increase in starting pay and increases for our lowest paid employees.

During Amnesty Week, Paula Reedy tracked the number of overdue items that were returned. She reported that 34 Children and Teen items were returned with a value of $505. While we waived over $1,200 that week our overdue revenues for January were only $239.26 less than January 2016.

We are in the home stretch for our library redesign project in the adult department. Two more of our original chairs have been sent out for reupholstering and all of the benches have been received. We plan to reupholster four additional chairs and fill in the rest with new tablet armchairs. The Children’s Department is almost finished with new furniture and the Teen Department will be receiving an upgrade as well. To date the Library Foundation has spent over $60,000 on improvements. We have successfully sold some of the older furniture and you will see those revenues reported on our bills spreadsheet.

We are utilizing new volunteers and Teen staff to get the RFID media tagging completed. At the current rate we will be finished in mid-April. Gate installation and self check stations will be scheduled as we draw closer to the end of the tagging project.

On January 31, I sent my first collections report to Unique Management. There were originally 30 patrons who were eligible for collection. Of that number, five of them did not reach the threshold according to Library Policy. The patrons sent to collection owed $2663.42 in billed items and a total of $2853.47, which includes overdue fees.

Library Policy: Patron accounts with bills for unreturned or damaged items of $50 or more will be turned over to a collection agency. A $10 nonrefundable fee will be added to the account. Library patrons with unpaid bills that have gone to collections will not be allowed to borrow materials from the library until the balance is paid in full. (Approved by the Library Board on November 16, 2016)

There was quite the backlog since we were unable to have the Waupaca Police handle any of these accounts since the new statute was adopted into law in February. Nearly half of the accounts were for items due during the three summer months. We did have three patrons who had items checked out in March or April.

I used the opportunity to call the patrons who were eligible for collections but did not meet the qualifications set forth in the Policy. I did have one patron come in with an overdue book. She was eager to check out her next great read.

I am including the proposed OWLSNET Fee Structure Revision paper. I am proud to have served on this committee and I feel the new structure is fair and equitable.

Respectfully submitted by Peg Burington

25 Waupaca Library Board February 15, 2017

Proposed OWLSnet Fee Structure Revision Background Paper

Background An OWLSnet committee began discussing options for establishing and implementing a new OWLSnet fee structure in February of 2016. The current OWLSnet fee structure had been in place since 2001. At that time, AAC recommended and the OWLS board approved that starting in 2002, fees would be set by multiplying the number of user licenses in use at each library by $1815 per license, and setting that figure as the base fee. Subsequent increases in annual membership fees were applied by increasing each library’s fee by the same percentage.

However, over the past 15 years, library demographic and service shares have changed, while fee shares have not. Consequently, some libraries may be paying more than their fair share, while others are paying less. Additionally, the current fee structure lacks transparency. As we have explored the possibility of adding more libraries to OWLSnet, it has been very difficult to estimate membership fees for new libraries. Most library systems use a formula to calculate membership fees based on member library statistics, which makes it possible to estimate a potential new member library’s annual fees using annual report data.

Committee The committee was composed of volunteer member library staff, chosen to represent both OWLS and NFLS member libraries, and including a wide range of sizes and types of libraries. The committee worked to develop and recommend a new, fair and equitable OWLSnet fee structure that is easy to understand and easy to explain. The goal was to present a recommended fee structure to AAC before or at the March 2017 meeting, to achieve implementation in 2018. Committee members are:

Amanda Burns – Algoma Joan Denis – Oconto Falls Tasha Saecker – Appleton Kristie Hauer – Shawano Becca Berger – Door County Peg Burington – Waupaca Stephanie Weber – Florence Mark Merrifield – NFLS Carolyn Habeck – Hortonville Gerri Moeller – OWLS Ellen Connor – Manawa (staff support) Bradley Shipps – OWLS Ann Hunt – New London

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26 Waupaca Library Board February 15, 2017

Process The committee met 5 times over the past year and discussed a variety of possibilities. The discussion began with considering as many variables as possible, and then narrowing down the options to a select group that in the committee’s opinion, fairly represent library size, circulation and use of OWLSnet services.

DRAFT Fee Structure Recommendation The OWLSnet Fees Committee recommends that the new fee structure formula be based on a base fee per location, plus a weighted average of three primary variables, with the possibility of surcharges and credits, including credits for the resource library’s contribution to cataloging. Please note that the figures listed in Addendum A: Proposed OWLSnet Fee Formula do not include potential annual fee increases. Over the last few years, OWLSnet fees have generally increased no more than 1-2% annually.

The new fee structure assumes that the Outagamie Waupaca Library System and the Nicolet Federated Library System will continue to provide funding for the OWLSnet consortium at a similar level as past years. Since the original fee structure provided for lower fees for the very smallest libraries, the committee recommends that OWLS and NFLS reduce system funding for OWLSnet by a small amount in order to provide a subsidy to the smallest libraries, who would be hit the hardest by a fee increase.

Currently, in addition to their OWLSnet fee, libraries are also charged for products purchased from Innovative on their behalf, such as SIP2 licenses, selfcheck licenses, and RFID licenses. These will not be included in the fee structure, but will continue to be charged individually to member libraries.

Base Fee  Each library site is assigned a base fee. This fee represents the costs for telecommunications, local network hardware, external bandwidth, fixed software costs, licenses, and a base level of OWLS customer support.

Primary Variables Beyond the base fee, the balance of the OWLSnet membership fee is based on three separate variables. In order to smooth out variations from year to year, a three year rolling average will be used for each variable. The three variables are weighted equally in the development of the fee. They represent the library’s size, use and population, and all come from data in the state annual report. They are:  Circulation: checkouts and renewals of physical items.  Physical items added.

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27 Waupaca Library Board February 15, 2017

 Extrapolated service population: This method of estimating library population is a variation on the extended county population used by DPI. It is being used here, in place of other more standard population estimates, because it allows us to compare service populations of different types of libraries, i.e. joint libraries, tribal libraries, consolidated county libraries and municipal libraries. It extrapolates service population from nonresident circulation patterns by assuming that residents and nonresidents borrow material at roughly the same rate per capita. In this calculation, the municipal service population is divided by the percentage of resident circulation to estimate service population. For example, a library with an 85% resident circulation and a municipal population of 7,500 will have an extrapolated service population of 8,824.

As there are variables apart from these that affect the cost of services, sites may be assigned credits or surcharges. In some circumstances, a single site may receive both a credit and a surcharge.

Credits  The Appleton Public Library, as the OWLS Resource Library, staffs a two person cataloging department. Since the Appleton library creates their own original records, and also contributes records to the catalog for OWLSnet libraries, the library is not charged for OWLS cataloging staff costs, and receives a credit on their OWLSnet fee for services provided to the consortium.  Sites that do not receive network services from OWLS receive a credit for half of their base fee.

Surcharges Several joint school/public libraries participate in the OWLSnet consortium. These sites are assessed a surcharge, to ensure that their participation in the consortium isn’t being subsidized by other libraries, or the library systems. These surcharges are based on actual cost to provide service, similar to the base fee, but exclude network hardware and bandwidth costs.

Implementation Although the committee attempted to keep fees in the new formula similar to current OWLSnet formula, many libraries’ fees will change. Since some libraries will receive a significant increase, the committee recommends that these fees be phased in over a 5-year period. For each library, the total increase per year will be capped at 11%. The committee also recommends that OWLSnet reconsider the formula every 3-5 years.

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28 Waupaca Library Board February 15, 2017

Proposed OWLSnet Fee Formula Description

The current OWLSnet budget is slightly over $1 million. OWLS and NFLS pay approximately 40% of the total cost of the OWLSnet service, while the remaining costs are split among OWLSnet member libraries.

In the proposed fee allocation, each location is assigned a base fee of $3600 to cover the cost of providing service to one physical location. Locations that do not receive network and bandwidth services from OWLSnet (currently, Florence Elementary, Goodman and Birnamwood) are assigned ½ of the base fee. In addition, school libraries are charged a surcharge of $4100, since participation by these libraries is not subsidized by OWLS and NFLS. Together, these fees make up approximately 30% of the portion of the budget paid by OWLSnet member libraries.

The remaining balance is distributed among the libraries based on a library’s share of circulation, physical items added to the collection, and extrapolated service population. Each of these factors are weighted equally and averaged over the last three years.

The Appleton Public Library does not receive support from OWLSnet catalogers, so their fees are based on the total OWLSnet cost without cataloging personnel. Additionally, Appleton catalogers provide service to OWLSnet libraries, so they receive a cataloging credit.

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29 Waupaca Library Board February 15, 2017

Addendum A. Proposed OWLSnet Fee Formula

2017 Fees Compared ** Phase-in over 5 years Fees Credits Library Base Fee School library Circ/Items/Pop Cataloging NEW FEE * Current FEE Difference 2018 2019 2020 2021 2022 Algoma $3,600 $0 $7,603 $0 $11,203 $23,111 -$11,908 $20,729 $18,348 $15,966 $13,585 $11,203 Appleton $3,600 $0 $92,109 -$25,000 $70,709 $62,396 $8,313 $64,059 $65,721 $67,384 $69,046 $70,709 Black Creek $3,600 $0 $6,381 $0 $9,981 $9,245 $736 $9,392 $9,540 $9,687 $9,834 $9,981 Clintonville $3,600 $0 $13,267 $0 $16,867 $27,732 -$10,865 $25,559 $23,386 $21,213 $19,040 $16,867 Door $28,800 $0 $36,676 $0 $65,476 $64,707 $769 $64,861 $65,015 $65,169 $65,322 $65,476 Florence $5,400 $4,100 $4,757 $0 $10,157 $13,866 -$3,709 $13,944 $14,022 $14,101 $14,179 $14,257 Fremont $3,600 $0 $4,259 $0 $7,859 $6,933 $926 $7,118 $7,304 $7,489 $7,674 $7,859 Gillett $3,600 $0 $3,603 $0 $7,203 $4,622 $2,581 $5,138 $5,654 $6,170 $6,686 $7,203 Hortonville $3,600 $0 $9,038 $0 $12,638 $11,554 $1,084 $11,771 $11,988 $12,205 $12,422 $12,638 Iola $3,600 $0 $5,674 $0 $9,274 $6,933 $2,341 $7,401 $7,869 $8,338 $8,806 $9,274 Kaukauna $3,600 $0 $24,861 $0 $28,461 $23,111 $5,350 $24,181 $25,251 $26,321 $27,391 $28,461 Kewaunee $3,600 $0 $7,892 $0 $11,492 $16,177 -$4,685 $15,240 $14,303 $13,366 $12,429 $11,492 Kimberly-Little Chute $7,200 $0 $38,548 $0 $45,748 $48,531 -$2,783 $47,974 $47,418 $46,861 $46,304 $45,748 Lakewood $3,600 $0 $5,096 $0 $8,696 $6,933 $1,763 $7,286 $7,638 $7,991 $8,343 $8,696 Lena $3,600 $0 $2,805 $0 $6,405 $4,622 $1,783 $4,979 $5,335 $5,692 $6,048 $6,405 Manawa $3,600 $0 $5,424 $0 $9,024 $9,245 -$221 $9,201 $9,157 $9,112 $9,068 $9,024 Marinette $23,400 $0 $36,159 $0 $59,559 $54,067 $5,492 $55,165 $56,264 $57,362 $58,460 $59,559 Marion $3,600 $0 $4,327 $0 $7,927 $9,245 -$1,318 $8,981 $8,718 $8,454 $8,191 $7,927 New London $3,600 $0 $15,020 $0 $18,620 $18,487 $133 $18,514 $18,540 $18,567 $18,593 $18,620 Oconto $3,600 $0 $7,220 $0 $10,820 $11,554 -$734 $11,407 $11,260 $11,113 $10,966 $10,820 Oconto Falls $3,600 $0 $9,293 $0 $12,893 $11,554 $1,339 $11,822 $12,089 $12,357 $12,625 $12,893 Oneida $7,200 $0 $6,555 $0 $13,755 $13,866 -$111 $13,844 $13,822 $13,800 $13,778 $13,755 Scandinavia $3,600 $0 $1,623 $0 $5,223 $2,312 $2,911 $2,894 $3,476 $4,059 $4,641 $5,223 Seymour $3,600 $0 $8,561 $0 $12,161 $11,554 $607 $11,675 $11,797 $11,918 $12,039 $12,161 Shawano $19,800 $4,100 $34,001 $0 $53,801 $60,491 -$6,690 $59,973 $59,455 $58,937 $58,419 $57,901 Shiocton $3,600 $0 $2,517 $0 $6,117 $4,622 $1,495 $4,921 $5,220 $5,519 $5,818 $6,117 Suring $3,600 $0 $3,340 $0 $6,940 $4,622 $2,318 $5,086 $5,549 $6,013 $6,476 $6,940 Waupaca $3,600 $0 $25,597 $0 $29,197 $27,732 $1,465 $28,025 $28,318 $28,611 $28,904 $29,197 Weyauwega $3,600 $0 $6,750 $0 $10,350 $6,933 $3,417 $7,616 $8,300 $8,983 $9,667 $10,350

* Excludes add-on products purchased by individual libraries ** Excludes add-on products, OWLSnet fee increases, and formula adjustments.

Page 5 of 5 January 18, 2017

30 Waupaca Library Board February 15, 2017

Assistant Director’s Report for January 2017

We had an AT&T site visit to begin preparations for updating our internet connection from a 15mbps connection to a 20mbps connection. A tentative date for this to occur is March.

For Amnesty Week, Jan 3- 7, we waived $362.80 in Children's Dept and $671.33 in the Adult Dept for a total of $1034.13 by patrons coming up to the counter and checking out additional items. A circulation software report gives an official total of $1274.23 total waived so we also waived $240.10 in fines for items returned late by waiving these during checkin. Surprisingly, we collected $4.10 in fines by patrons insisting that the library can use the money because of the exemplary service they receive.

We ran a circulation comparison to see if the amnesty initiative had an effect on our circulation. For January 3- 9 of 2016 we had 5,925 circs and for January 1- 7 of 2017 we had 4,788 circs and neither of these two statistics include renewals. In 2016 we were open for 6 days for 987 circs per day. In 2017 we were open for 5 days for 957 per day overall we were down 29 circs per day in 2017. As an overall promotion to increase circulation I’d hesitate to call it a success, but the goodwill from patrons who benefited from this was extremely positive.

Our microfilm machine has been down due to computer failure. A replacement computer was ordered and setup with an older operating system than it shipped with so it would work with the ten-year old microfilm machine and scanner. Getting the new components working properly with older software was tricky but I got it working properly. The vendor was on hand to install the correct proprietary Scanwrite software and this equipment is ready to be used again.

Patsy and I interviewed applicants and hired our new Circulation Assistant, Karen Austin, who has already begun page training upstairs.

The library closed early on Jan 16th and the library was closed all day on Jan 17th due to snow.

Adult computer use: 15 Study Room use: 94 Number of patrons using Internet in study rooms: 77 Meeting Room use: 49 Microfilm machine use: 0 Website sessions: 4495 Tech questions: 113

Respectfully submitted, Dominic Frandrup

31 Waupaca Library Board February 15, 2017

Children’s Dept. Board Report – January 2017

I hope you all saw the great three-part newspaper series in the Waupaca County Post about our work at the library with coding, our collaborators in the community (Crystal Vida at the WLC and Barb Haase at the Waupaca Foundry). I hope that we were able to educate our community on what coding is and why it is important to our community’s economic development and employment. I gave a presentation to the Waupaca Lioness Club on January 9th about coding.

We hosted our week of coding from January 16-21, intentionally during an early dismissal day and a no school day. Unfortunately, that was also the week of the nasty ice storm. Our scheduled screening of Code: Debugging the Gender Gap had to be rescheduled from Tuesday, Jan. 17, to Tuesday, January 24. Unfortunately, I was the only one at the screening on the rescheduled date. Overall, we did get to play around with some of our new block coding toys. It was fun to watch students teach their parents how to code.

Our partnership with the school manifests itself in many forms. This month I was a spelling bee judge for the 4th grade spelling bee. High pressure and a lot of fun, too.

In outreach services this month we book talked social studies books to teachers at the Chain School and to fifth grade teachers at the Waupaca Middle School. We also book talked to all fifth graders in the Middle School library. Our Comet Cash Reading Day was another popular event. We get a thrill out of watching students run to the office with a handful of Comet Cash to “purchase” our coming again next month.

Most of our furniture for our updating project is now in place. We are just waiting for three more tables and a decision of what to do with the old upholstered chairs in the Early Learning Play area. Feedback from patrons has only been positive. Many comment on how cheery and welcoming our new look appears. We hosted about 30 youth services librarians from around the state on Friday, January 27th. It was a big thinking day and we were so proud of our space.

We have two, very popular, new activities for families to enjoy in the Children’s Dept. Magnatiles are out for all ages to enjoy building. Dot and Dash(2) are cute, programmable robots that we are creating challenges for patrons to solve. Sometimes it’s knocking down bowling pins, other times it is playing a math-strategy-coding game called “Capture the Kingdom.” I invite you all to come in to play and learn.

Staff has been busy processing new materials and our “new shelf” is rich with amazing books. We celebrated with the American Library Association Service to Children (ALSC) during their Media Awards Day on January 23rd when they announced the best books for children and teens. I have included a list of the 2017 award winners.

Respectfully submitted, Sue Abrahamson

32 Waupaca Library Board CHECK OUT THESE February 15, 2017 2017 NATIONAL BOOK AWARD WINNERS!

John - most outstanding contribution to children’s literature Winner: The Girl Who Drank the Moon by Kelly Barnhill Honors: Freedom Over Me: Eleven Slaves, Their Lives and Dreams Brought to Life by Ashley Bryan; The Inquisitor’s Tale: Or, The Three Magical Children and Their Holy Dog by Adam Gidwitz; Wolf Hollow by Lauren Wolk

Randolph - most distinguished American picture book Winner: Radiant Child: The Story of Young Artist Jean-Michel Basquiat by Javaka Steptoe Honors: Leave Me Alone! by Vera Brosgol; Freedom in Congo Square by Carole Boston Weatherford; Du Iz Tak? by Carson Ellis; They All Saw a Cat by Brendan Wenzel

Michael L. Printz Award for excellence in young adult literature Winner: March: Book Three by John Lewis, Andrew Aydin & Nate Powell Honors: Asking For It by Louise O’Neill; The Passion of Dolssa by Julie Berry; Scythe by Neal Shusterman; The Sun Is Also a Star by Nicola Yoon

Coretta Scott King Book Award recognizing an African American author and illustrator of outstanding books for children and young adults Author Winner: March: Book Three by John Lewis, Andrew Aydin & Nate Powell Illustrator Winner: Radiant Child: The Story of Young Artist Jean-Michel Basquiat by Javaka Steptoe

Theodor Seuss for the most distinguished beginning reader book Winner: We Are Growing: A Mo Willems’ Elephant & Piggie Like Reading Book! by Laurie Keller Honors: Good Night Owl by Greg Pizzoli; Oops, Pounce, Quick, Run! An Alphabet Caper by Mike Twohy; Go, Otto, Go by David Milgrim; The Infamous Ratsos by Kara LaReau

Robert F. Sibert Informational Book Award most distinguished book for children Winner March: Book Three by John Lewis, Andrew Aydin & Nate Powell Honors: Giant Squid by Candace Fleming; Sachiko: A Nagasaki Bomb Survivor’s Story by Caren Stelson; Uprooted: The Japanese American Experience During World War II by Albert Marrin; We Will Not Be Silent: The White Rose Student Resistance Movement That Defied Adolf Hitler by Russell Freedman

YALSA Award for Excellence in Nonfiction for Young Adults Winner March: Book Three by John Lewis, Andrew Aydin & Nate Powell Honors: Hillary Rodham Clinton: A Woman Living History by Karen Blumenthal; In the Shadow of Liberty: The Hidden History of Slavery, Four Presidents, and Five Black Lives by Kenneth C. Davis; Samurai Rising: The Epic Life of Minamoto Yoshitsune by Pamela S. Turner; This Land is Our Land: A History of American Immigration by Linda Barrett Osborne

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The Andrew Carnegie Medal for Excellence in Children's Video Drum Dream Girl: How One Girl’s Courage Changed Music produced by Dreamscape Media

Odyssey Award for Excellence in Audiobook Production Winner: Anna and the Swallow Man by Gavriel Savit and narrated by Allan Corduner Honor: Ghost by and narrated by Guy Lockard; Dream On, Amber by Emma Shevah and narrated by Laura Kirman; by Noelle Stevenson and narrated by Rebecca Soler, Jonathan David, Marc Thompson, January LaVoy, Natalie Gold, Peter Bradbury and David Pittu

Mildred L Batchelder Award to an American publisher for a children's book considered to be the most outstanding of those books originally published in a foreign language in a foreign country, and subsequently translated into English and published in the United States. Cry, Heart, But Never Break by Glenn Ringtved, translated from Danish by Robert Moulthrop

Pura Belpre Award to a Latino/Latina writer and illustrator whose work best portrays, affirms, and celebrates the Latino cultural experience in an outstanding work of literature for children and youth. Author Award: Juana & Lucas by Juana Medina Illustrator Award: Lowriders to the Center of the Earth by Cathy Camper, illustrated by Raúl Gonzalez

The Schneider Family Book Award honors an author or illustrator for a book that embodies an artistic expression of the disability experience for child and adolescent audiences. Ages 0-10: Six Dots: A Story of Young Louis Braille by Jen Bryant Ages 11-13: As Brave As You by Jason Reynolds Ages 13-18: When We Collided by Emery Lord

The is presented to English language books that have exceptional merit relating to the gay/lesbian/bisexual/transgendered experience. Magnus Chase and the Gods of Asgard: The Hammer of Thor by Rick Riordan If I Was Your Girl by Meredith Russo

The William C. Morris YA Debut Award, first awarded in 2009, honors a debut book published by a first-time author writing for teens and celebrating impressive new voices in young adult literature. Serpent King by Jeff Zentner

The are given to ten books written for adults that have special appeal to teen audiences The Queen of Blood by Sarah Beth Durst; The Regional Office Is Under Attack by Manuel Gonzales; In the Country We Love: My Family Divided by Diane Guerrero; Buffering: Unshared Tales of Life Fully Loaded by Hannah Hart; Arena by Holly Jennings; Every Heart a Doorway by Seanan McGuire; Romeo and/or Juliet: A Choosable-Path Adventure by Ryan North; Die Young with Me: A Memoir Rob Rufus; The Wasp That Brainwashed the Caterpillar by Matt Simon; The Invisible Life of Ivan Isaenko by Scott Stambach

34 Waupaca Library Board February 15, 2017

January 2017 Board Report Teen Department/SLAG Teen Department

The Teen Department held programs on January 19 and 20, early dismissal and no school days. Emily set out the new Bloxel kits and encouraged teens to explore them. Bloxels are black grid boards with colored squares that each have different meanings/functions. The object of Bloxels is to create your own video game character and levels that are then loaded onto a device (tablet or smartphone).

Emily visited Waupaca Middle School during the week of January 23 to book talk some great books to 6th grade students. She also talked about the amazing programs we offer. She was very impressed with this class of amazing readers and is eager to see some of these smiling faces at future teen programs!

Emily got approval from the Library Foundation Board to go-ahead and purchase updated furniture for the Teen Room. Very soon, the Teen Room will be sporting new tables, chairs, a dry erase coffee table and a space for teens to utilize their tablets and/or laptops. Emily is still waiting for a quote from DEMCO on shelving to replace the beige shelving that currently houses the YA audiobook collection.

Finally, Emily worked on planning programs to be implemented from February through April. The last few years have been a sort-of “figuring out” period for Teen programs and Emily believes that teens will be best served by offering programs on days when they are available rather than random days we think they’re available. With that said, the new plan moving forward is to offer programs every day that teens are out of school (excluding snow days...although, we could offer an impromptu/drop-in style program in such cases). Early dismissal days and days off of school there will always be something happening in the teen room. There will also be programs as many days as possible during special library weeks, like Teen Tech Week or Teen Read Week. Saturdays have been unpredictable, so rather than waste resources staffing a program that no one attends, we’ve decided to offer drop-in/DIY-style programs. For the month of February, teen staff will put out complex coloring books and colored pencils for teens to use. Future months may feature Lego Robotics, Ozobots, Henna tattoos, Magnetic poetry, or other activities that teens can do on their own.

Respectfully submitted by Emily Heideman, Teen Services Librarian February 8, 2017

35 Waupaca Library Board CITY OF WAUPACA February 15, 2017 WAUPACA AREA PUBLIC LIBRARY PLANNING COMMITTEE

REGULAR MEETING WEDNESDAY, JANUARY 18, 2017 LIBRARY CONFERENCE ROOM 5:10 P.M.

Present: Library Planning Committee Members, Holly Olsen, Library Board President, Ald. Lori Chesnut, and John Ryan

Absent: Glenda Rhodes and Joe McCausland, (Excused)

Also present: Peg Burington, Library Director and Dominic Frandrup, Assistant Library Director/IT

1. CALL TO ORDER

2. APPROVE THE AGENDA

MOVED by Mr. Ryan, SECONDED by Ald. Chesnut to APPROVE the Agenda. 3 ayes, 0 nays, 2 absent. MOTION CARRIED ON A VOICE VOTE.

3. OPEN MEETING LAW

This meeting and all other meetings of the Waupaca Area Public Library Board are open to the public. Proper notice has been posted and given to the press in accordance with Wisconsin State Statutes so that the citizens may be aware of the time, place and agenda of this meeting.

4. REVIEW PROGRESS TOWARDS 2016 GOALS

Ms. Burington reviewed goals that were measurable in the 2016 goals as listed below.

Values – Waupaca Area Public Library strives to be: Inclusive - opening doors for increasing engagement Responsive – collaborating with partners to meet community needs Respectful – a welcoming environment, open yet private Accessible – by offering up-to-date technology and resources

Vision The Waupaca Area Public Library will be known as a community resource that promotes innovation, technology, collaboration and all forms of literacy.

Mission The Waupaca Area Public Library is committed to offering opportunities for innovation and engaged learning.

Tagline Imagine - Learn - Connect (Draft) Library Goals based on Strategic Questions

Administrative:

36 Waupaca Library Board February 15, 2017

Goal: Library Staff and Board will manage resources and make decisions based on the mission, vision, and values. 1. Library staff will evaluate all new and existing programs (By March 31) based on mission, vision and values ● Created a program evaluation form to evaluate current programs based on vision, mission and values ● Evaluated Adult Programming (Lunch & Learn Program, Film Series, Tablet Time) ● Evaluated Teen programming (programs offered by teens, early dismissal day programs, no school day programs, and summer programs) ● Evaluated service to children and families and added more Saturday programs. ● Used staff work day to have in-depth discussion about services to families with youth staff (tying it to mission, vision and values) 2. Offer continuing education that will allow staff to stay true to mission, vision, and values – ongoing ● Provided Everyday advocacy, trauma induced care and active shooter training in August ● Staff attended in person and virtual workshops ● Director attended national PLA (Public Library Association) Conference and Harwood Institute Innovators Lab ● Children’s Librarian attend ALA Annual Conference and WLA Conference ● Youth staff participated in numerous webinars, a pre-conference sponsored by WLA, and CCBC Choices 3. Provide and maintain resources that help meet mission, vision, and values – ongoing ● Weeded adult collections prior to tagging project ● Analyzed which collections were circulating well and which were losing circulation and allocated funds accordingly ● Weeded Teen collections in January 2016 and June 2016. ● Weeded children’s collections (ongoing) with emphasis on declining circulation areas such as nonfiction ● RFID tagged all print material and started on media in children’s dept.

Goal: Hire, train, and maintain staff who can help meet mission, vision and values 1. Director will conduct a salary survey based on other City of Waupaca staff. (by January 30, 2016) ● Library Board adopted step plan for new employees hired at minimum wage May 2016 and hired and provided raises to those eligible. ● Library Director compared other City positions with Library staff wages in May 2016 2. Director will conduct a salary survey based on area libraries. (by January 30, 2016) ● Did not make progress on this goal ● Assistant Director, Teen Librarian and Children’s Librarian attended a hiring and supervising workshop (February) Marketing: Goal: Develop a marketing plan that utilizes all available tools.

Activities:

37 Waupaca Library Board February 15, 2017

1. Form a marketing committee by October 1, 2015 - Committee Members - Dominic, Patsy, Emily 2. Library staff will develop a “tagline” based on mission, vision and values that can be used as a branding and marketing tool by March 1, 2016. ● Developed tagline: Imagine...Learn...Connect ● Tagline words have been added to Children’s Dept. walls in decal form 3. Draft a marketing plan to be approved by Library Board and introduced to all staff by December 1, 2015 ● Started using Mailchimp to email patrons regarding programs and services. ● Started using the “marketing card” format to inform patrons of programs and services ● Created library slogan “Imagine- Learn- Connect” which has been added to the library logo. ● Marketing members all attended a CE opportunity so we could have a shared vision of what we wanted to accomplish. ● Created a long range marketing timeline to reach patrons (this has not yet been instituted) ● Using Facebook’s Pages Manager app to quickly add posts to FB page. ● Started scheduling posts to Facebook for upcoming programs. ● Created polo shirt design with library logo for all staff to wear and work and for outreach opportunities. ● Created annual schedule of programs and services to promote via social media and print ● Surveyed Mailchimp subscribers to find optimum frequency for sending out promotional emails. ● Created guidelines for creating print flyers, marketing cards, etc. 4. Utilize the Marketing Plan for library services and programs ● Branding with tagline in progress ● Adopted the tagline words as our theme for 2017 (possibly longer) as it meshes well with Build a Better World (CSLP theme) ● Used WILW (96.3 FM), the City of Waupaca’s radio station to promote programs and library information monthly 5. Redesign website with help from OWLS staff ● OWLS completed redesign in December 2016

Literacy Goal: To provide individuals and families with the tools they need to be successful

Activities (technology) 1. Provide basic technology support for patrons (ongoing) ● Provided individual help from info desk and with appointments 2. Offer informal training for patrons with handheld devices (ongoing) ● Tablet Time held every Thursday with total attendance of 95. 3. Provide training for staff in technologies utilized by library patrons (ongoing) Need to do a better job of formally training staff

38 Waupaca Library Board February 15, 2017

4. Develop reimbursement program for staff members to share cost of technology and encourage use in assisting patrons. ● Secured funding ($750) from Friends of the Library 10/26/2016 ● Library Board approved the Device Reimbursement Policy 11/16/2016 5. Use technology funds and grants to purchase devices to expand access ● Purchased tablets and accessories. Utilized them for catalogs in each department - completed September 2016 ● Purchased iPads with donated funds for patron use in Children’s and Teen Departments ● Replaced desktop gaming computer with iPads and apps a. Chromebook program for patrons to use in Library ● Held Hour of Code for all ages January 2016 ● Created a Coding Corner for Summer Library Program 2016. ● Held coding programs for Teens December 2016 ● Selected as one of 20 libraries in Wisconsin to host a screening of Code: Debugging the Gender Gap documentary along with surrounding events ● Waupaca County Post and library collaborated on a three-week series about coding that explained the new literacy, featured local teachers and companies that utilize coding. b. Tablets for service desk for demo purposes and use in the stacks ● Secured funding and purchased catalog tablets in all departments

Other Activities 1. Host an annual Community Read Did not accomplish in 2016 2. Install “Babies need Words” posters in every diaper changing station in the community 3. Recruit community leaders to record public service announcements about literacy ● Had “Library Champions” tell their stories for election day fliers 4. Identify large employers to include early literacy information in company newsletters 5. Host author visits ● Worked with Exhibit Coordinator to bring Author Jan Brett to Waupaca ● Gordon Korman author visit ● Lunch & learn hosted authors Tom Hutchinson and Michael Eckerts 6. Plan workshops, job fair, and individual help for those seeking employment Did not make progress on this goal

● Initiated a Rec n’Read program every Tuesday at the Waupaca Rec Center for students in Grades 3-4 ● Organized a sharing agreement with another Wisconsin library for early learning panels for interactive wall ● Made Saturday programming more available in Children’s Dept. (Story Time, Lego Club, special programming, etc.)

39 Waupaca Library Board February 15, 2017

● Offered a highly successful Friday evening family event to accommodate working parents (August) ● Secured a $2000 grant from the Community Foundation to develop a cloud-based reading incentive program, ReadSquared, to connect virtually with patrons. Ran a pilot program for staff and area educators. (fall) ● Held a Picture Book Promotion in November for area classrooms to boost circulation and awareness of the picture book format ● Co-hosted Dr. Dipesh Navsaria as Winchester Academy guest speaker on the topic of early literacy and Reach Out and Read

Services Goal: Increase access for Library Patrons

Activities: 1. Examine and change existing policies and procedures to create better access (ongoing) A. Circulation Policy ● Changed circulation policy to allow 16 year olds with photo identification to apply for library card without parent May 2016 ● Changed Internet Policy to allow 16 year olds access without parent signature ● Contracted with Collection Agency to collect long overdue items October - November 2016 B. Meeting Room Policy ● No changes C. Procedures ● Open on the Saturday after Thanksgiving. Library use was high. Library Board approved a calendar that includes opening on the Saturday after Thanksgiving 2017 ● Eliminated tub shifts to provide greater efficiency, cost savings and better (more timely) service for library patrons ● Held two “Food for Fines” drives and waived $1811.86 in fines and collected 1,316 pounds of food. ● Continue to encourage students to return public library materials through their school libraries ● Simplified Summer Reading to include all ages under one easy to manage procedure and allowing prizes to be collected in any dept. 2. Do an in-depth study of current hours and use by September 2016 ● Tracked visits on Wednesday and Thursday evenings for possible closure ● Will need to make this a priority in 2017

Partners Goal: Utilize community partners to provide services and programs

Activities: 1. Staff will develop and share a list of Subject Matter Experts (SME) to be utilized by library staff. (Starting in August 2015)

40 Waupaca Library Board February 15, 2017

● No progress on this goal 2. Staff will brainstorm on how to expand collaboration to meet the Library’s mission and community needs and develop a list of community partners ● Staff brainstormed on training day January, 2016 3. Encourage staff to participate outside of library in community nonprofits, associations etc. as volunteers, board members, etc. ● Director is a member of Rotary, acts as Community Service Chair and attends meetings and events. ● Teen Librarian is a Director-at-Large for the WLA Youth Services Section and attends monthly teleconferences, 2 in-person conferences, and one retreat, as well as committee work within the organization. ● Children’s Librarian named as liaison to the Wisconsin Library Association Board representing the Youth Services Section (YSS), Outreach Services Round Table (OSRT) and Reader’s Section (READ) ● Assistant Director volunteered at the Waupaca Humane Society and the Waupaca Runners ● Children’s Librarian is member of Lioness Club, Waupaca 4K Advisory Board, WLC Parent Teacher Group ● Children’s staff attends Waupaca Way (formerly NuAct), Chain O’Lakes Elementary Parent Teacher Group and Waupaca Child Abuse Prevention/Family Resource Center meetings ● Participated in Mission of Hope Waupaca by providing donated books ● Brought Early Literacy message to Waupaca Rotary Club ● In collaboration with Waupaca Area Chamber of Commerce, hosted First Lady Tonette Walker on the Story Walk on the River Ridge Trail (June) ● Worked with Waupaca Park & Rec in special programs: Outdoor Family Movie Night, Halloween Party ● Therapy Dog International brought in dogs weekly for children to read to in the summer ● Welcomed Waupaca County Fair Fairest of the Fair to conduct storytime and promote county fair ● Joined other community organizations to participate in Taste of Christmas at Spencer Lake (December) 4. Connect with retail groups to work on special events. ● Participated in the Chamber of Commerce Scarecrow contest (October) ● Director judged contest at Strawberry Fest ● Participated in Waupaca-King In Between - Where’s Waldo campaign (July) ● Partnered with ThedaCare, Fox Valley Tech, and Waupaca UW-Extension to provide cooking demonstrations and jump ropes to kids attending a jump rope demonstration ● Hosted Baby Talk sessions sponsored by ThedaCare 5. Make and maintain connections with area schools. ● Children’s Librarian, Assistant Children’s Librarian, and Teen Librarian brought library services to area schools through book talks, after-school teacher programs, Family Reading Night, IditaRead, Picture Book Month promotion, summer reading promotions, SLAG recruitment, Comet Reading, Chain O’Lakes Family Picnic, and delivery tubs.

41 Waupaca Library Board February 15, 2017

● High School students volunteered in Children’s programs: Rec n’Read, Homework Help Night, Service Day (April) 6. Work with Waupaca schools to train staff in PBIS (Positive Behavior Intervention System) and incorporate the “Waupaca Way” into existing procedures and policies. ● completed training in January, 2016 ● Added words to backroom and break room walls ● Represented the library at PBIS statewide conference to share our success story of taking PBIS into the community 7. Recruit, train and honor volunteers who assist with library programs and services. ● 1,969.6 volunteer hours logged in 2016 ● Held Volunteer supper in May 2016 ● Gave volunteers “Friends Cards” to give free copies and forgive fines ● Sent thank you cards to volunteers November and December ● Trained and supervised 30 youth volunteers to staff Brain Lab during summer

Facilities Goal: Provide sufficient parking for staff and patrons 1. Participate in a parking study with the City of Waupaca (2015-2016) ● City plans include expansion of existing parking lot in 2018 2. Work with City to create incentives for people who park in City lots other than the City Hall/Library lot by June 2016. • Included walking from parking as part of wellness incentive

Goal: Update Library Spaces 1. Work with building superintendent to plan and facilitate carpet installation. ● Carpet installation completed in all areas except backroom, lower level offices and meeting rooms August 2016 2. Work with building superintendent to paint walls and interior window trim. • Worked with Stange’s to choose wall color • Paint completed in May 2016 3. Create plan for new main desk model • Plans completed with Demco • New desk installed August 2016 • Working with staff on procedures pertaining to new desk 5. Create plan for installation of AMH (automatic materials handling) • This project put on hold 6. Work with City Hall on plan to update library outdoor space • Installed donated sculpture in library landscape with help from Public Works Department • Library landscaping on Capital Plan for 2020

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7. Plan for digital outdoor sign • Is currently part of the Capital Plan for City of Waupaca 8. Work with building superintendent, Library Foundation, and the Student Library Advisory Group to update and install new shelving in the Teen Room. • New shelving purchased and installed in Teen Room 9. Additional activities (not on original plan) • Created new space for school aged children. A tween space for 8-12 and a primary grade area for 5-8, including new furniture. • New copiers installed for improved cost effectiveness

Goal: Finance library projects 1. Update capital plan annually • Plan updated in October 2016 2. Create a wish list for donations based on facility plans • Wishlist printed and mailed to supporters • Donations logged and acknowledgements sent 3. Plan fundraising events with a committee of Library Friends, Foundation and volunteers • Staff Committee formed to work on Game of Thrones Party • Exhibit Committee hosted “Wine & Canvas” event

MOVED by Ms. Olsen SECONDED by Ald. Chesnut to APPROVE the Review of Progress Towards 2016 Goals. 3 ayes, 0 nays, 2 absent. MOTION CARRIED ON A VOICE VOTE.

5. ADJOURNMENT MOVED by Ald. Chesnut SECONDED by Ms. Olsen to ADJOURN the Regular January 18, 2017 Library Planning Committee Meeting. 3 ayes, 0 nays, 2 absent. MOTION CARRIED ON A VOICE VOTE.

Meeting adjourned at 5:30 P.M.

Holly Olsen, Chairperson Waupaca Area Public Library Planning Committee

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2017 LIBRARY LINE ITEMS Jan 1, 17 100 Personnel PROJECTED REVENUES 2017 101 FULL TIME PERSONNEL $ 444,145.00 COUNTY AID: LIBRARY WAUPACA CO $ 353,434.00 104 PART TIME PERSONNEL $ 166,990.00 COUNTY AID: LIBRARY WAUSHARA $ 16,597.00 Total 100 Personnel $ 611,135.00 FEES: LIBRARY COPIES $ 4,400.00 200 OPERATIONS FEES: LIBRARY POSTAGE $ 200.00 201 - TRAVEL & TRAINING $ 6,000.00 FEES: LIBRARY OVERDUE FEES $ 13,000.00 207 - MAINT EQUIP $ 7,100.00 FEES: LIBRARY MATERIAL REPLACE $ 3,200.00 209 - INSURANCE & BONDING $ 1,200.00 RENT: MEETING ROOMS $ 1,000.00 211 - COPY SERVICES $ 4,500.00 SALES: SALE OF PROPERTY/EQUIP $ 1,000.00 215 MOVIE LICENSE $ 385.00 DONATIONS: LIBRARY $ 45,000.00 216 - POSTAGE $ 3,000.00 TRANSFER FROM GENERAL FUND $ 359,554.00 217 - MEMBERSHIP & DUES $ 1,700.00 FUND BALANCES APPLIED $ (122.00) 218 - OWLS MEMBERSHIP $ 27,770.00 253 - PROMOTIONAL MATERIALS $ 680.00 282 - TECHNOLOGY $ 13,110.00 301 - SUPPLIES $ 11,236.00 Total 200 OPERATIONS $ 76,681.00 250 - PRINT MATERIALS 115 - ADULT BOOKS $ 21,763.00 120 - ADUTL LP BOOKS $ 4,500.00 215 - CHILD BOOKS $ 20,500.00 315 - TEEN BOOKS $ 4,150.00 410 - MAGAZINES & NEWSPAPERS $ 5,200.00 Total 250 - PRINT MATERIALS $ 56,113.00 255 - PROGRAMS 110 - ADULT PROGRAMS $ 1,500.00 210 - CHILD PROGRAMS $ 3,000.00 310 - TEEN PROGRAMS $ 1,000.00 Total 255 - PROGRAMS $ 5,500.00 290 - AUDIO VISUAL 125 - ADULT MOVIES $ 4,200.00 130 - ADULT AUDIO BOOKS $ 2,800.00 135 - ADULT MUSIC $ 1,140.00 220 - CHILD MOVIES $ 3,000.00 225 - CHILD AUDIO BOOKS $ 1,500.00 230 - CHILD MUSIC $ 100.00 320 TEEN MOVIES $ 1,000.00 325 - TEEN AUDIO BOOKS $ 800.00 420 - VIDEO GAMES $ 800.00 510 - EBOOKS DIGITAL LIBRARY $ 3,889.00 Total 290 - AUDIO VISUAL $ 19,229.00 $ 768,658.00

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Outagamie Waupaca Library System Board of Trustees November 17, 2016 Meeting Minutes

The meeting was called to order at 6:38 p.m. by President Herman at the New London Public Library.

PRESENT: Will Bloedow, Terry Dawson, Diane Forsythe, Peter Gilbert, Paul Girod, Mike Hankins, Marilyn Herman, David Hovde, Cathy Thompson, Marcia Trentlage.

EXCUSED: Bobbie Buchholtz, Patricia Craig, Carol Diehl.

OTHERS PRESENT: Gerri Moeller, Garth Zimmermann, Michelle Frola.

Hankins moved, seconded by Forsythe, to approve the consent agenda consisting of the minutes of the October 20, 2016 meeting, checks numbered 29811-29858, inclusive, in the amount of $30,709.63,10/16/16-11/12/16 payroll-related expenditures in the amount of $60,401.55, and the October 2016 financial report. Motion carried.

DIRECTOR'S REPORT The Director’s written report was submitted in writing in advance of the meeting. The group noted that the September 2017 meeting will be moved to Appleton, since the New London meeting room is not available.

ACTION ITEMS Gilbert moved, seconded by Girod to cancel the December OWLS Board meeting. There will be a need for the President or Vice-President to visit the OWLS office in December to sign checks. Motion passed.

The group discussed the January election of officers. Herman is eligible to continue, while Hankins and Dawson have reached their term limits. Herman will seek volunteers for offices. Gilbert moved, seconded by Bloedow, that President Herman serve as a nominating committee of one. Motion carried.

DISCUSSION ITEMS The Outagamie County budget letter did not go out until the Finance Committee met, but it was sent out to the full board. Moeller and Thompson discussed the possibility of restoring funds for rent support that were cut from the Executive budget. Moeller reviewed the impact of the Brown County lawsuit.

Moeller noted that the City of Appleton has funds in the upcoming budget to explore possibilities for a new library. The board should be aware of this project. Moeller will keep the board apprised of any new developments.

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Moeller discussed the Draft Technology and Resource Sharing Plan, and particularly solicited Board feedback on the goals and activities. She reviewed several examples of changes and additions and discussed the impact of the activities.

The meeting was adjourned by President Herman at p.m.

Respectfully submitted,

Terry Dawson Secretary/Treasurer

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