Welcome Pack 2016 2017 Updated 201216 V2
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Welcome Pack Remunerator (Aust) P/L ABN:79 713 023 583 Level 11 484 St Kilda Road Melbourne VIC 3004 Tel: 1300 654 834 2 Welcome Pack Table of Contents Welcome to Remunerator ........................................................................................ 4 Contact Us .............................................................................................................. 5 Accessing Information .............................................................................................. 6 Remunerator Website ............................................................................................. 6 Mobile Devices ....................................................................................................... 6 Automated Phone Service ...................................................................................... 6 Explaining your Confirmation Report (EPA) ............................................................. 7 Confirmation Report Breakdown .............................................................................. 8 How we make payments for your benefits .............................................................. 9 Periodic Payments .................................................................................................. 9 Reimbursements .................................................................................................... 10 Submitting your claim for Reimbursements ........................................................... 11 Altering your Salary Packaging .............................................................................. 12 Adding/Removing a Benefit/Changing an existing Benefit..................................... 12 Terminations ......................................................................................................... 13 Fuel Card ............................................................................................................... 13 Salary Package Statement Breakdown .................................................................. 14 Fuel Card Report Breakdown ................................................................................ 15 How FBT is Calculated for your Motor Vehicle ...................................................... 16 Lodging Odometer Readings ................................................................................. 17 Lodging Unavailability Readings ........................................................................... 18 End term for your Novated Lease .......................................................................... 19 Selling your car before the end of the term for your Novated Lease ...................... 20 Selling your existing car on a Novated Lease and buying a new car ..................... 21 Frequently Asked Questions .................................................................................. 22 3 Welcome Pack Welcome to Remunerator Congratulations on your decision to take advantage of salary packaging. I’d like to welcome you to Remunerator. We will work with you to ensure you enjoy the many benefits available to you through our services. Whether you are looking to improve your lifestyle immediately, perhaps through the purchase of a car or house, or taking a longer term view and striving to improve your investment position, Remunerator can assist you in achieving your goals. Salary packaging is a vital first step to achieving true financial independence. Maximising your earnings through salary packaging allows you to take control of the bigger picture. We are also able to offer you access to Remunerator Financial Services where you have the option of further improving your financial position, both now and in the future. Our independent financial advisors offer a proud record of taxation and investment expertise and can assist you with retirement planning, mortgage reduction programs and investment strategies. ...it all adds up to financial freedom for life. Thank you for making the decision to entrust Remunerator with your salary package. We take this responsibility seriously and will ensure you are provided with the best service possible. Yours faithfully, Matthew Honan Managing Director 4 Welcome Pack Contact us The Remunerator Group is committed to delivering excellent service to all of our clients, customers & service partners, including handling any enquiries or receiving feedback from you. Website www.remunerator.com.au Phone Monday to Friday General Enquiries: 1300 654 834 (Toll Free service – only available to interstate customers) Novated & Associate Lease Enquiries: 1800 501 703 Post Remunerator PO Box 7296 Melbourne VIC 3004 5 Welcome Pack Accessing information Remunerator Website Your company programme and individual salary packaging account information is available 24 hours a day via the Remunerator website. To access this information follow these steps: 1. Visit our website at www.remunerator.com.au 2. Click on the yellow login button in the top right hand corner and enter your package number and password. Your default password is your date of birth and should be entered as DD/MM/YYYY. Once you have successfully logged in, you will find all of the account details and reports that you need to understand your payroll deductions and payments, and effortlessly manage your salary package. 3. Click on the green submit claims button and log straight in to submit your claims with our new simplified mobile friendly screens. Mobile Devices Remunerator offers a Smartphone application available for iPhones and Androids that is free to download, providing you with easy, 24-hour access to your account, as well as accessing information on salary packaging: Submit your Claims/Reimbursement Learn about Salary Packaging Apply for a Novated Lease Watch the YouTube Video Obtain a Quote via the Calculator Automated Phone Service You can access automated salary packaging information, such as reimbursements currently being processed, by calling 1300 654 834. Should you have any other enquiries, Remunerator can be reached during business hours. For details on how to contact us, please refer to page 5. 6 Welcome Pack Explaining your Confirmation Report The Confirmation Report outlines how your package has been set up and includes: the package start date, Benefits selected, the budget allocated to each benefit, first payment date, number of deductions, deduction amount. When you have received your Confirmation Report, you should review these details and ensure the particulars are correct and what you expect. Please ensure you read and follow the instructions outlined in the covering letter as you may be required to sign your Confirmation Report and return it to your payroll department to action. 7 Welcome Pack Confirmation Report Breakdown Frequency of payments made and/or available This is the amount in your package that will be available in line with the payment frequency. This is the GST payable on Post-Tax Total amount deductions budgeted for each for a motor benefit vehicle. Vehicle Registration This date Number This is the FBT payable on your vehicle if indicates when you are using the Full FBT method (i.e, your package is deductions in pre-tax) due to cease. ‘Continuous’ packages will automatically commence in the next FBT year. This is the amount you can expect to be deducted from your pay Pre Tax If you have selected the Employee Contribution Method to cover the FBT This is the This is the payable on your vehicle, this is the total amount you number of you can expect to be deducted from your can expect to deductions to pay Post Tax for this package. be deducted occur for this from your package. pay Post Tax. 8 Welcome Pack How we make payments for your benefits A package start date will be advised on your Confirmation Report. The start date will align with your next available pay date and indicates the amount you can expect to be deducted from your Pre and Post Tax Salary. The first payment made by Remunerator for each benefit will be specified in the first payment date column of the employee package Confirmation Report. Periodic Payments This method is used for expenses of a set amount, which occur on a regular and frequent basis such as mortgage repayments. Once your salary package commences, payment via Electronic Funds Transfer (EFT) will be made, in accordance with the payment options specified on your Confirmation Report i.e. The frequency of payment The amount of each payment The final date of payment (if applicable) 9 Welcome Pack Claims/Reimbursements Some items within your salary package may require you to purchase an item outright and then claim this expense against your salary package. This payment process is referred to as ‘reimbursement’. When you have paid for the benefit item, send a copy of the receipt / tax invoice together with a completed reimbursement claim form to Remunerator for processing. Funds will be paid to your nominated bank account as they are deducted from payroll. How do reimbursements work? Step 2 Step 4 Step 5 Step 1 Step 3 Submit your claim Remunerator Funds available You pay for your Remunerator transfers available and a copy of your in your account expenses in receipt by logging processes your funds from your 5 days after person, by into your package, claim within two employer's salary phone or or 'submit claims', business days packaging Remunerator receives your electronically. on our website or of receipt. account to your SmartPhone App. account. claim. Example: You have budgeted $6,000 per