DOCSLIB.ORG

Your Patient-Centered Medical Home

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Your Patient-Centered Medical Home YOUR PATIENT-CENTERED MEDICAL HOME UF HEALTH PRIMARY CARE UF Health has more than 30 primary care practices in convenient locations throughout Northeast Florida and Southeast Georgia. GENERAL HEALTH CARE SERVICES u Counseling for preventive health care, stress management, anxiety and depression u Dermatology, including skin care, minor surgery and cryotherapy u Gynecology, including breast exams, Pap smears and pelvic exams u Prenatal and obstetric care, including family planning and pregnancy testing u Health and wellness checkups u Immunizations and flu shots u Lab work and screening tests, including EKG u Management of chronic conditions, such as diabetes, high blood pressure and high cholesterol u School and sports physicals u Screenings for cancer, diabetes, heart disease, high blood pressure and high cholesterol u Smoking cessation support Visit UFJaxPrimaryCare.org for more information about our locations and physicians. YOUR MEDICAL HOME CARE TEAM The National Committee for Quality Assurance, or NCQA, Your medical home care team includes call center associates, describes the Patient-Centered Medical Home as a model care associates and referral coordinators who offer extended for care provided by physician practices that seek to support services across multiple practices. strengthen the physician-patient relationship. UF Health Medical home care team services: primary care practices in Northeast Florida have been designated Patient-Centered Medical Homes by the NCQA. u Fosters the relationship between you, your physician UF Health primary care practices are the only Patient-Centered and, when appropriate, your family Medical Homes in the region. u Provides continued care through clinical advice, even outside of office hours As your designated medical home, our call center operators u Maintains your medical records, including care provided at and referral coordinators provide support services to help other facilities coordinate your care across our health system. PRACTICE LOCATIONS UF Health physicians and providers are committed to you and your family’s health. Most of our practices are open Monday through Friday from 8 a.m. to 5 p.m., with some locations offering extended hours.* Visit UFJaxPrimaryCare.org for the practice hours at the location nearest you. Patients may call to request an appointment or to speak with the office manager to answer any questions. Appointment requests may also be made online through your MyUFHealth patient portal account on your computer or mobile device. MyUFHealth allows you to message your provider, request medication refills, view test results and more. PRIMARY CARE LOCATIONS Arlington *UF Health Family Medicine – Merrill Road 904.633.0285 *UF Health Family Medicine and Pediatrics – Monument Landing 904.383.1026 Beaches UF Health Pediatrics – Beaches 904.383.1046 Downtown UF Cares 904.244.2120 *UF Health Family Medicine – Brentwood 904.383.1040 UF Health Community and Family Medicine – Jacksonville 904.383.1002 UF Health General Medicine – Jacksonville 904.383.1003 *UF Health Total Care Clinic – Jacksonville 904.383.1040 *UF Health Family Medicine and Pediatrics – Elizabeth G. Means Center 904.383.1040 Mandarin UF Health Family Medicine – Augustine Oaks 904.633.0210 Northside YOUR FIRST APPOINTMENT *UF Health Family Medicine – Commonwealth 904.633.0500 Our practices are part of the region’s leading academic *UF Health Family Medicine – Dunn Avenue 904.633.0700 health center. All services are offered by a team of *UF Health Family Medicine – Lem Turner 904.383.1001 physicians, residents and medical students. *UF Health Family Medicine – Soutel Plaza 904.633.0500 *UF Health Family Medicine and Pediatrics – New Berlin 904.633.0340 u Please arrive 15 minutes before your scheduled *UF Health Family Medicine – North 904.383.1000 appointment time to fill out any paperwork or UF Health General Medicine – North 904.383.1000 update your medical records. Southside u Bring your current health insurance card or *UF Health Family Medicine and Pediatrics – Baymeadows 904.633.0800 insurance information and a photo ID. *UF Health Family Medicine – San Jose 904.633.0475 u Bring a list of all current medications. UF Health Pediatrics – San Jose 904.633.0460 u Bring copies of any medical records you may have. *UF Health Family Medicine – Kernan Square 904.633.0585 u Your first visit may last longer than usual so UF Health General Medicine – Emerson 904.383.1003 we can obtain a complete medical history and UF Health Family Medicine – Goodbys Creek 904.633.0430 perform a comprehensive examination. Westside *UF Health Family Medicine and Pediatrics – Blanding 904.633.0610 *UF Health Family Medicine – Murray Hill 904.633.0500 OUR EXPECTATION UF Health Family Medicine – Normandy 904.633.0640 To provide you with the best care possible, we need UF Health Family Medicine – Crystal Springs 904.427.8550 your medical history, including current medications, Baker County recent test results, information about visits to other UF Health Family Medicine – Crossroads 904.383.1777 doctors and health care providers, hospitalizations Clay County and emergency room visits. UF Health Family Medicine and Pediatrics – Plantation Oaks 904.633.0820 Nassau County FEES AND INSURANCE UF Health Family Medicine – Callahan 904.633.0560 UF Health Family Medicine – Amelia Island 904.383.1396 Our fees are based on the services we provide. We *UF Health Family Medicine – Wildlight 904.427.8585 accept most types of insurance, as well as Medicaid *UF Health Pediatrics – Wildlight 904.427.8583 and Medicare. If your insurance covers all or a portion St. Johns County of your claim, we will file it for you and bill your insurance UF Health Family Medicine – Ponte Vedra Beach 904.383.1560 company. If you are responsible for all or a portion of *UF Health Family Medicine and Pediatrics – Nocatee 904.383.1053 your health care costs, payment is expected at the time Georgia of your visit. UF Health Family Medicine and Pediatrics – St. Marys 912.576.2344 *Extended hours are available at this location..
Load more

Recommended publications
  • The Importance of a Medical Home
    The Importance of a Medical Home What is a “Patient Centered” Medical Home ? A Medical Home is a primary care physician or mid-level provider you have chosen to act as your usual source for health care (or in some cases such as a clinic or large practice setting, it may be a team of physicians or mid-level providers). A good Medical Home is organized to create the best health care value in a caring atmosphere for you as the patient, as well as an atmosphere of mutual respect and responsibility. This is what is called “patient -centered” care. NOTE: The American Academy of Pediatrics specifically recommends that hospital emergency departments should not be the place for a child’s usual source for getting care (except for emergencies, which are not usual!). An emergency room, an urgent care center or clinic, a specialty clinic, or even a specialist seen regularly (an allergist, for example) cannot be considered a Medical Home since they cannot take on the central role of primary care for a child or an adult. Benefits of a Medical Home A “Patient Centered Medical Home (PC-MH)” means high value health care delivered in a setting of mutual respect and responsibility. 1. Your PC-MH knows you individually and your medical history each time you visit once your care has started there. You have developed a sense of trust with your PC-MH due to an atmosphere of caring and mutual respect. 2. The medical records at your PC-MH are well organized and used to schedule routine visits needed to meet preventive care guidelines; this is particularly important for children and parents to assure necessary preventive visits and immunizations are given.
    [Show full text]
  • Children's Oral Health in the Health Home
    National Maternal and Child Oral Health Policy Center TRENDNOTES May 2011 ABOUT TRENDNOTES Children’s Oral Health in the TRENDNOTES, published semi- annually by The National Maternal and Child Oral Health Policy Center, is Health Home designed to highlight emerging trends in children’s oral health and promote policies and programmatic solutions that Trend are grounded in evidence-based research Policymakers are placing greater focus on health homes in an effort to improve and practice. It focuses policymakers’ health outcomes, lower health care costs and improve health care quality. More attention on the trends, opportunities than 30 states have initiated efforts to advance such homes through improvements and options to improve oral health for all to Medicaid and CHIP. Additionally, the Affordable Care Act (ACA) includes key children at lower cost through the best use provisions to support further development and implementation of such homes at of prevention, disease management, care the state and local levels. coordination, and maximized resources. Health homes coordinate medical, behavioral, and dental service systems through This issue of TRENDNOTES discusses a variety of approaches including full integration, co-location, shared financing, the overall importance of a patient- virtual linkages and facilitated referral and follow-up. Such health homes are centered health home that includes an important approach for helping to ensure that children and their families, medical, dental and mental health care particularly those who are low-income, have access to comprehensive health to improving children’s health and care services, including dental care. Currently, there are few health home models explores key considerations related to that fully integrate dental care.
    [Show full text]
  • How Medical Practices Can Become Patient-Centered Medical Homes
    GUIDING TRANSFORMATION: HOW MEDICAL PRACTICES CAN BECOME PATIENT-CENTERED MEDICAL HOMES Edward H. Wagner, Katie Coleman, Robert J. Reid, Kathryn Phillips, and Jonathan R. Sugarman February 2012 ABSTRACT: The patient-centered medical home has been proposed as a model for transforming primary care and improving efficiency and effectiveness in the health care system. This report outlines and describes the changes that most medical practices would need to make to become patient-centered medical homes. The broad “change concepts,” as the report terms them, include: engaged leadership; a quality improvement strategy; empanelment or linking patients with specific providers to ensure the continuity of the patient–provider relationship; continuous and team-based healing relationships, including cross-training staff to allow team members to play various roles; organized, evidence-based care, including the use of decision support systems; patient-centered interactions to increase patients’ involvement in their own care; enhanced access to ensure patients have access to care and their clinical information after office hours; and care coordination to reduce duplication of services and increased anxiety and financial costs for patients and their families. Support for this research was provided by The Commonwealth Fund. The views presented here are those of the authors and not necessarily those of The Commonwealth Fund or its directors, officers, or staff. To learn about new Commonwealth Fund publications when they become available, visit the Fund’s
    [Show full text]
  • Patient-Centered Medical Home Medication Management Tool Box Patient-Centered Medical Home Medication Management Tool Box
    Patient-Centered Medical Home Medication Management Tool Box Patient-Centered Medical Home Medication Management Tool Box Table of Contents Page I. DEFINING AND DELIVERING THE SERVICE . 3 • Definition of the Service • Medication Management Care Process Defined II. SPECIFIC COMPONENTS . 7 • Medication Therapy Review • Personal Medication Record • Medication-Related Action Plan • Intervention and/or Referral • Documentation and Follow-up • Collaborative Practice Agreements III. IDENTIFICATION AND RECRUITMENT OF PATIENTS . 10 • Referrals • Direct to Patient Advertising • Incentives IV. DOCUMENTATION AND COMMUNICATION . 12 • Components of Electronic Health Record • Assurance Documentation and Measurement Systems • Patient Communication Techniques V. REIMBURSEMENT APPROACHES . .15 • Established Approaches for Medication Therapy Management Payment • Blended Payment Model • Coverage/payment for Services in Integrated or Capitated Systems of Care • Fee-for-Service, Capitated (Per Patient Per Month), or Hourly Fees: Steps to Determine Best Reimbursement Model VI. EVALUATION . .19 • Patient and Prescriber Satisfaction • Return-On-Investment (ROI) • Health Outcomes VII. ORGANIZATIONAL STRUCTURES FOR THE MEDICATION MANAGEMENT SERVICE . 21 • Practitioner on Staff in the Medical Home • Practice Profiles • Practitioner Off-site with Referral System • Practice Profiles VIII. APPENDIX . 30 Tip Sheets and Sample Templates • Collaborative Practice Agreement Components • Common Causes of Drug Therapy Problems • Initial Set Up Flowchart • Medical Record Template
    [Show full text]
  • Patient-Centered Medical Home 2017 Program Performance Report
    Patient-Centered Medical Home 2017 Program Performance Report June 27, 2018 CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. which are independent licensees of the Blue Cross and Blue Shield Association. ® Registered trademark of the Blue Cross and BlueShield Association. Contents 1. Program Headlines 2. Overview and Scope of the Model 3. Sustained Favorable Results (2011 – 2017) 4. The Facts that Shape the Landscape 5. Framework of the Patient-Centered Medical Home Model 6. Five Strategies for Medical Home Success 7. Total Care and Cost Improvement Program (TCCI) – Key Supports 8. Providing PCPs with Actionable Data 9. Outcome Incentive Award Patterns 10. Key Insights 2 Program Headlines 2011 -2017 The PCMH Program Has Directly Saved Over $1 Billion in Healthcare Spending, and Contributed to an Even Larger Savings of $5.5 Billion Against Historical Trends Over $440 Million Has Been Paid Out as Additional Performance Based Payments to PCPs Nearly 1 Million Members Have Engaged in Targeted Program Services, with over 250,000 in Clinically Directed Care Plans 3 OVERVIEW AND SCOPE OF THE MODEL 4 Overview of the Commercial PCMH/TCCI Program The CareFirst PCMH/TCCI Program is in its eight year of commercial region-wide operation • Includes over 4,300 participating Primary Care Providers managing care for over 1 million CareFirst Members • Provides financial incentives, clinical supports, and data analytics to PCPs to achieve high levels of quality care and lower total cost of care • Manages $5.5 billion a year in total hospital, non-hospital and drug spending for Members • Generates tens of thousands of nurse-prepared care plans per year for high risk/high cost Members.
    [Show full text]
  • Measuring Medical Home for Children and Youth
    Measuring Medical Home for Children and Youth Methods and Findings from the National Survey of Children with Special Health Care Needs and the National Survey of Children’s Health A Resource Manual For Child Health Program Leaders, Researchers and Analysts www.childhealthdata.org The Data Resource Center is a project of CAHMI – The Child and Adolescent Health Measurement Initiative Measuring Medical Home for Children and Youth Methods and Findings from the National Survey of Children with Special Health Care Needs and the National Survey of Children’s Health A Resource Manual for Child Health Program Leaders, Researchers and Analysts Prepared by CAHMI – The Child and Adolescent Health Measurement Initiative Oregon Health & Science University for U.S. Department of Health and Human Services Centers for Disease Control and Prevention National Center for Health Statistics CDC PO #300614801-01 May 2009 Table of Contents Page Acknowledgements ii Introduction 1 I. Brief History of the Medical Home Concept 2 II. Assessment of the Medical Home Concept 2.1 Overview of the Surveys 5 2001 NS-CSHCN 2003 NSCH 2005/2006 NS-CSHCN 2007 NSCH 2.2 Overview of Methods and Content Used to Assess Medical Home 8 2.3 Differences in Methods and Content Used to Assess Medical Home 11 Differences in focus of assessment Differences in wording and content Differences in recall timeframes Additional considerations when using survey-reported data 2.4 Full Text Copies of the Medical Home Questions from Each Survey 13 III. Quantifying the Medical Home Concept 3.1 General
    [Show full text]
  • Quality Health Care, PACE and the Medical Home Model
    Quality Health Care, PACE and The Medical Home Model Over the past several years there has been increased pressure from many health care advocates to begin transitioning our national health care system to a patient centered medical home model. As the health care reform debate has continued, the concept of the medical home has been cited by many as an achievable goal, and the model of care to which our health care system should aspire. But just what is the medical home? Does it really provide higher quality care and better outcomes than existing models of care? And finally, does it currently exist? Defining the Medical Home To understand this concept and its potential for the future of "The patient-centered medical home health care in our nation, it’s important to first know what is concept brings together the meant by the term “medical home.” While specific definitions preventive and primary services that may vary, at the heart of the medical home is a commitment to are the foundation of efficient, high coordinated, patient-centered care. According to the Robert quality health care. People who have Graham Center, the policy arm of the American Academy of a medical home receive whole- Family Physicians, there are seven core features that define the person care that is integrated and medical home, as summarized below: coordinated by a health care team." 1. Personal Physician – Each patient has an ongoing Ted Epperly, M.D., President of the relationship with a personal physician who provides first American Academy of Family Physicians contact, continuous and comprehensive care; 2.
    [Show full text]
  • The Patient Centered Medical Home: History, Seven Core Features
    NOVEMBER 2007 The Patient Centered Medical Home History, Seven Core Features, Evidence and Transformational Change ROBERT GRAHAM CENTER The Robert Graham Center conducts research and analysis that brings a family medicine perspective to health policy deliberations in Washington. Founded in 1999, the Center is an independent research unit working under the personnel and financial policies of the American Academy of Family Physicians. For more information, please visit www.graham-center.org. The information and opinions contained in research from the Robert Graham Center do not necessarily reflect the views or policy of the American Academy of Family Physicians. The Patient Centered Medical Home The Patient Centered Medical Home (PCMH) is a model of care articulated by principles that embrace the aspirations of the Institute of Medicine, the design of the Future of Family Medicine new model of care and The Wagner Care Model, and the relationship desired by some of this Country’s largest employers for their employees.(12-14) It is also a political construct that takes advantage of a 40 year-old name and organizing these previous articulations into a mutually agreeable model that has now begun to capture the collective psyche of Federal and State Government, employers and health plans.(16;17) It is likely to be the best opportunity for aligning physician and patient frustration, demonstrated models for improving care, and private and public payment systems to produce the most profound transformation of the health care system in anyone’s memory. This paper is not simply a restate- ment of the medical home, but Patient centeredness refers to health care that an effort to organize some of the establishes a partnership among practitio- evidence that is foundational to ners, patients, and their families (when ap- the concept.
    [Show full text]
  • The Patient-Centered Medical Home Neighbor the Interface of the Patient-Centered Medical Home with Specialty/ Subspecialty Practices
    THE PATIENT-CENTERED MEDICAL HOME NEIGHBOR THE INTERFACE OF THE PATIENT-CENTERED MEDICAL HOME WITH SPECIALTY/ SUBSPECIALTY PRACTICES American College of Physicians A Position Paper 2010 THE PATIENT-CENTERED MEDICAL HOME NEIGHBOR: THE INTERFACE OF THE PATIENT- CENTERED MEDICAL HOME WITH SPECIALTY/SUBSPECIALTY PRACTICES A Position Paper of the American College of Physicians This policy paper, written by Neil Kirschner, PhD, and M. Carol Greenlee, MD, with significant contributions from the following members (with the subspecialty society they represented in parentheses) of the American College of Physicians’ Council of Subspecialty Societies’ (CSS) Patient Centered Medical Home (PCMH) Workgroup: Richard Honsinger Jr., MD, Workgroup Co-Chair, (AAAAI): William Atchley Jr., MD, (SHM); Joel Brill, MD, (AGA); John Cox, MD, (ASCO); Lawrence D’Angelo, MD (SAM); Tom DuBose, MD, (ASN); Daniel Ein, MD, (ACAAI); Pamela Hartzband, MD, (Endocrine Society); David Kaplan, MD, (AASLD), Bruce Leff, MD, (AGS); Larry Martinelli, MD (ID Society); David May, MD (ACC); Hoangmai Pham, MD, (SGIM); Larry Ray, MD, (SGIM); Joseph Sokolowski, MD, (ATS); and Lawrence Weisberg, MD, (RPA).The paper was developed for and approved by the Medical Services Policy Committee of the American College of Physicians; Donald Hatton MD, Chair; Thomas Tape, MD, Vice Chair; Sue Bornstein, MD; McKay B Crowley, MD; Stephan Fihn, MD; William Fox, MD; Robert Gluckman, MD; Stephen Kamholz, MD; Michael D. Leahy, MD; Joshua Lenchus, DO; Keith Michl, MD; John O’Neill Jr. DO; and James W. Walker, MD. The paper was approved by the Board of Regents of the American College of Physicians on August 1, 2010. i How to cite this paper: American College of Physicians.
    [Show full text]
  • The Role of Hospitals in Medical Home Initiatives and Strategies to Secure Their Support and Participation
    SEPTEMBER 2014 The Role of Hospitals in t a t e e a l t H o l i c y riefing P r o v i d e S a n o v e r v i e w a n d a n a ly S i S So f e m eH r g i n g i ssPu e S a nB d d e v e l o P m e n t S in S t a t e H e a l t H P o l i c y Medical Home Initiatives . The rapid proliferation of patient- centered medical homes (PCMH) has placed tremendous pressure on and Strategies to Secure hospitals to adapt to the payment and delivery system reforms brought Their Support and about by these initiatives. Although there has not always been a clear role for hospitals in a PCMH, Participation their absence as a partner can be detrimental to an initiative’s success given their place within the medical neighborhood. This State Health Policy Briefing, made possible through support from The Commonwealth Fund, makes the business case for hospital participation, clarifies roles for hospitals in a PCMH, and offers strategies to successfully secure hospitals’ support and participation. Nearly every Medicaid programBy Charles in the countryTownley has and pursued Kimm one Mooney or more patient-centered medical home (PCMH) initiative, and almost half are working with commercial payers in multi-payer initiatives.1 As PCMH models spread, hospitals face tremendous pressure to adapt to the payment and delivery system reforms brought about by these initiatives.
    [Show full text]
  • The Patient Centered Medical Home History, Seven Core Features, Evidence and Transformational Change
    NOVEMBER 2007 The Patient Centered Medical Home History, Seven Core Features, Evidence and Transformational Change ROBERT GRAHAM CENTER The Robert Graham Center conducts research and analysis that brings a family medicine perspective to health policy deliberations in Washington. Founded in 1999, the Center is an independent research unit working under the personnel and financial policies of the American Academy of Family Physicians. For more information, please visit www.graham-center.org. The information and opinions contained in research from the Robert Graham Center do not necessarily reflect the views or policy of the American Academy of Family Physicians. The Patient Centered Medical Home The Patient Centered Medical Home (PCMH) is a model of care articulated by principles that embrace the aspirations of the Institute of Medicine, the design of the Future of Family Medicine new model of care and The Wagner Care Model, and the relationship desired by some of this Country’s largest employers for their employees.(12-14) It is also a political construct that takes advantage of a 40 year-old name and organizing these previous articulations into a mutually agreeable model that has now begun to capture the collective psyche of Federal and State Government, employers and health plans.(16;17) It is likely to be the best opportunity for aligning physician and patient frustration, demonstrated models for improving care, and private and public payment systems to produce the most profound transformation of the health care system in anyone’s memory. This paper is not simply a restate- ment of the medical home, but Patient centeredness refers to health care that an effort to organize some of the establishes a partnership among practitio- evidence that is foundational to ners, patients, and their families (when ap- the concept.
    [Show full text]
  • Organized, Evidence-Based Care Supplement: Oral Health Integration
    SAFETY NET MEDICAL HOME INITIATIVE IMPLEMENTATION GUIDE SUPPLEMENT IMPLEMENTATION ORGANIZED, EVIDENCE-BASED CARE: Oral Health Integration October 2016 TABLE OF CONTENTS SECTION 1: Introduction to Oral Health Integration SECTION 3: The Oral Health Delivery Framework Introduction . 3 Introduction . 15 Benefits of Integrated Oral Healthcare Oral Health Delivery Framework Development . 16 for Patients . .4 Responsibilities of Primary Care and Highlighted Impact Data and Dental Care Teams . 17 Field-Testing Lessons . .5 Oral Health Interventions in Primary Care . 19 The Change Concepts for Practice Transformation . .5 Health Information Technology: Document—the Role of Health Information Technology . .25 Health Information Technology: Oral Health Integration in the Age of Health SECTION 4: How to Prepare for Information Technology . .7 Successful Implementation Introduction . 30 Planning a Successful SECTION 2: The Case for Change: Oral Health Integration Program . .30 Delivering Preventive Oral Health Services in the Case Vignette: Selecting a Pilot Team Primary Care Setting at One Community Health . 34 Introduction . 8 Build the Will to Change . .35 The Burden of Oral Disease . .8 Strategies for Engaging Patients and Incorporating Oral Health in Routine Families in Oral Health Integration . .36 Medical Care . .9 Case Vignette: HealthCore Clinic Lesson Primary Care’s Role in Protecting and Learned: The Importance of Communication . .37 Promoting Oral Health . 10 Case Vignette: Rinehart Clinic What Integrated Care Could Look Like: Community Partnerships . 38 A Fictional Case Example . .11 The Oral Health Pilot . .39 Overcoming Workflow Optimization Challenges . 48 Health Information Technology: Patient Reactions to Field-Testing . .52 Using Data to Make Oral Health Integration an Organizational Strategic Priority . 13 Health Information Technology Assess and Build Capacity .
    [Show full text]