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2019 Annual Report Intermountain Area 2019 ANNUAL REPORT RONALD MCDONALD HOUSE CHARITIES® OF THE INTERMOUNTAIN AREA “When This annual report is dedicated to the 30 precious angels someone you our Ronald McDonald House Family lost in 2019. love becomes a memory, the They will forever remain in our hearts. memory becomes a treasure.” UNKNOWN Jonathon Nevin Dawn Adam Baby K. Anthony Addison Leonard Jackelyn Harrison Brody Jeremiah Logan Baby B. Ava Rose Baby M. Olivander William Colton Kimber Alexander Milo Baby H. Oliver Tate Wyatt Easton Rafaella Celine Andrew LETTER FROM BOARD CHAIR, CEO & CPO | 2 2019 BOARD OF DIRECTORS | 3 2019 MCDONALD’S OWNER/OPERATORS | 4 COMMUNITY ADVISORY BOARDS | 5 CONTENTS SLC HOUSE | 6 PRIMARY CHILDREN’S HOSPITAL FAMILY ROOMS | 7 HOSPITALITY CARTS | 8 VOLUNTEER PROGRAM OVERVIEW | 9 WHERE OUR FAMILIES ARE FROM | 10 TRENDS BY DIAGNOSIS | 11 FINANCIAL SUMMARY | 12 EVENTS | 13 GRAND GIVERS | 14–15 ADOPT-A-ROOM PROGRAM | 16 ADOPT-A-MEAL GROUPS | 17–22 STAFF | 23 VOLUNTEERS | 24–25 CORNERSTONES OF LOVE DONORS | 26–33 IN HONOR OF GIFTS | 34–35 IN MEMORY OF GIFTS | 36–37 IN-KIND DONORS | 38–39 PLANNED GIVING APPEAL | 40 HOW YOU CAN HELP | 41 2019 ANNUAL REPORT | RONALD MCDONALD HOUSE CHARITIES® OF THE INTERMOUNTAIN AREA LETTER FROM THE Board Chair, CEO & CPO Dear Friends, Thank you! Together with your contributions of time, talent and money last year we positively impacted 13,577 pediatric patient families through Ronald McDonald House Charities® (RMHC) of the Intermountain Area! Our 72-room Ronald McDonald House® welcomed 3,673 guest families with 11,096 individual family members that called our House their ‘home’ for 23,479 nights (a record occupancy of 91%). We offered needed respite for 7,422 families, with 10,321 individuals that visited our Ronald McDonald Family Rooms® within Primary Children’s Hospital 118,829 times during the year! Our eight overnight retreat rooms within the hospital averaged 95% occupancy. Our Hospitality Carts at Ogden Regional Medical Center and Shriner’s Hospital for Children served 2,482 pediatric patient families. Remarkably, 1,340 Adopt “Go as a Meal groups lovingly prepared and served 66,950 meals for pediatric patient families at the House and Family Room, and far as you 43,085 volunteer hours were contributed during the year! Our guest satisfaction scores increased in every category from can see; when 2018 to 2019 at both the Ronald McDonald House and Ronald McDonald Family Rooms. We were honored to have once again received Charity Navigator’s highest Four-Star Rating for nonprofit accountability and you get there, excellence and thrilled to be recognized for the first time as a 2019 Top Utah Employer by the Salt Lake Tribune. We were you’ll be also selected for an RMHC Global Grant for Excellence to develop and launch new Hospitality and Wellness Programming. We continued to develop the adjacent properties North of our Ronald McDonald House for a beautiful backyard greenspace able to see and campus expansion to open in 2020 made possible by extraordinary donors who have pledged $3.1M toward the project. further.” Thank you to our amazing and wonderfully committed volunteers and generous donors that fueled our mission. We were THOMAS CARLYLE amazed and humbled by the exceptional generosity we witnessed during the year with a record Spirit of Children Gala, Grand Giver Program and Golf Tournament. Most importantly, thank you to the families we serve - the inspiring child patients and warrior mothers, fathers and sisters and brothers. Thank you for teaching us what is important – our health and each other. Together we are surrounding families with the support they need to be near and care for their seriously ill or injured children. Thank you for making this possible. With heartfelt appreciation, Matt Cox Carrie Romano Ollie 2019 Board Chair Chief Executive Officer Chief PAWSitivity Officer 2 | 2019 ANNUAL REPORT | RONALD MCDONALD HOUSE CHARITIES® OF THE INTERMOUNTAIN AREA 2019 Board Emeritus 2019 BOARD OF Members DIRECTORS Cindy Bailey Gayle Everest Lori Teske Hudson Patrick O’Neal Executive Committee Susan L. Smith Board Volunteer of the Year Charles (Chuck) Sparrer P. Matthew Cox, Esq. Carrie Romano LLOYD TANI, M.D. Chair Chief Executive Officer Charles (Chip) P. Williams Jr. We were delighted to honor Dr. Lloyd Tani with Chris Sparrer-Baer Lynnie Zimmerli Chair-Elect Members at Large the Board Volunteer of the Year award in 2019. Dr. Tani serves as the Chief of the Division of Mark Briesacher, MD 2020 Incoming Board Greg Bailey Pediatric Cardiology at the University of Utah and Finance Chair Emily Fisher Members as the Co-Director of the Heart Center at Primary Chris Droubay Maryellyn (Mimi) Gilfeather, MD Scott Bates Children’s Hospital, and Co-Chair of our RMHC Legal Counsel Tiffany Glasgow, MD Katina Curtis Medical Advisory Committee with Emmie Gardner. Dr. Tani has expanded our Medical Advisory Alison Flynn Gaffney Jody Heximer Jim Laub Development Co-Chair Committee and engaged experts to help guide Paula Green Johnson Jennifer Patton our practices and policies in providing family- Emmie Gardner Heather Kahlert centered care. With his thoughtful leadership, Medical Advisory Co-Chair Don Lewon RMHC has improved and expanded our Mary Schubach McCarthey Mike Luedy partnerships and programming Nominating/Governance Chair Mariana Mavor for patient families and Jim Swayze Mark Nichols strengthened our Vice Chair Finance Susan Petersen mission and organization. Lloyd Y. Tani, MD Sterling Poulson Thank you Medical Advisory Co-Chair Alan Regal Dr. Tani! Paige Walton Manuel Rodriguez- Secretary Davalos, MD Monica Whalen Jim Swayze Strategic Initiatives Chair Jim Turnbull William (Bill) Whitaker Development Co-Chair 2019 ANNUAL REPORT | RONALD MCDONALD HOUSE CHARITIES® OF THE INTERMOUNTAIN AREA | 3 2019 MCDONALD’S OWNER/OPERATORS $157,112 IN-STORE PROMOTIONS Canister Donations | Round-Up for RMHC { McDonald’s National “Give-A-Hand” Fundraiser $182,893 REGIONAL STORE SUPPORT $.01 donated for every Happy Meal Sold Cheryl and Ryan Allman $.01 donated for 1lb. of French Fries Sold Chris Sparrer-Baer and Mark Baer Laura and Brent Stringham { $.25 donated for every Shamrock Shake Sold Cindy and Greg Bailey Barbara and Clark Stringham Lollie and Tony Broadbent Trisha and Blake Troester $224,078 Alice and John Finley Shari and Darrell Troester Brittany and Aleksander Hansen Penny and Allen Watson LOCAL AREA OWNER/OPERATOR Sharon and Chris Kassity Amber and Cory Watson INDIVIDUAL DONATIONS Conny Kramer Lauren and Melvin Watson Judy and Dave Parrish Ashley and Mark Parrish Angie and Bill Peterson Shelli and Trevor Roberts Char and Bob Roetzel Jan and Chuck Sparrer Nancy and Rob Sparrer 4 | 2019 ANNUAL REPORT | RONALD MCDONALD HOUSE CHARITIES® OF THE INTERMOUNTAIN AREA Salt Lake City Southern Utah Community Group Community Group 2019 COMMUNITY Olivia Agraz Eric Allsop Bruce Alder Cydnie Callaway ADVISORY BOARDS Juli Blanch Kathy Dangerfield May Bradley Susan Hereford Rob Brough David Parrish Thomas Dee Mark Parrish John Firmage Casey Shurtliff Colin Gardner Marketing and PR Roy Jespersen Utah County Committee Dave Jones Community Group Sterling Poulson Linda Leckman, MD Tasmin Friel Corporate Council Barbara Schmiett Richard Lemons, MD Sara Harward Mindi Allen; Texas Roadhouse Chris Sparrer-Baer Paula Peterson, PNP Bill Hulterstrom Ann Barrus; Wells Fargo Bank Brent Severe Victor Rickman Debbie Hymas Ron Frost; Merit Medical Jay Williams Joseph Sargetakis Natalie Hymas Sandra Ishii; Dominion Energy Benjamin Young Diane Stewart Heather Kahlert Lisa Jensen; American Express Jim Thurman Luke Morris Kami Johnson; R1 RCM Inc. McDonald’s Partnership Janet Thompson Mike Kammerman; Chase Bank Dr. Russ Osguthorpe Committee Katy Welkie Belva Parr Eric Kerr; Alliance Data Shari Troester – Chair Lee Pierce Barbara McIff; Southwest Airlines Greg Bailey Tom Pierce Lisa McMillian; Dillard’s Northern Utah Iris Rogers Community Group Ethan Shumway Michael Naegle; L- 3 Communications Barbara Schmiett Craig Bielik Jerald Wilcox Deborah Nash; Zions Bancorporation Chris Snelton Ed Ehrenberger Heather Wolsey Sima Natha; Teva Pharmaceuticals Chris Sparrer-Baer Bill and Angie Peterson Annette Young Troy Peterson; Equity Real Estate Cory Watson Shari Troester Imani Powell; Teva Pharmaceuticals Zachery Raleigh; Wells Fargo – Regional Chris Snelten; Martin-Brower Company 2019 ANNUAL REPORT | RONALD MCDONALD HOUSE CHARITIES® OF THE INTERMOUNTAIN AREA | 5 SLC HOUSE Ronald McDonald House The 72-Room Ronald McDonald House is located in Salt Lake City within miles of our major partner hospitals. Families of pediatric patients can stay together while their child is getting the treatment they need. Not only does the House offer the 72-bedrooms, some that can sleep up to 5 people, there are also large gathering spaces, a large kitchen, a theater room, play room, game room, work-out room and more. We are also excited to be opening a new backyard park in 2020 to complement the existing outdoor courtyard where families can congregate and play together. 6 NIGHTS AVERAGE LENGTH OF STAY “We are unbelievably grateful for the 3,673 opportunity to stay here. We would never FAMILIES SERVED have been able to afford the necessary 11,096 accommodations to see our daughter INDIVIDUALS SERVED healed without the Ronald McDonald House and staff!” 16,886 GUEST FREE NIGHT STAYS IN 2019 6 | 2019 ANNUAL REPORT | RONALD MCDONALD HOUSE CHARITIES® OF THE INTERMOUNTAIN AREA 7,422 FAMILIES SERVED 10,321 INDIVIDUALS SERVED 118,829 FAMILY ROOM VISITS 2,773 FREE OVERNIGHT Primary Children’s Hospital STAYS IN 2019 FAMILY ROOMS Ronald McDonald Family Rooms “I can’t tell you Ronald McDonald House Charities operates 2 Family Rooms located how wonderful the within Primary Children’s Hospital. The 2nd Level Family Room serves Ronald McDonald Family parents with a child being treated in the Pediatric ICU, Neuro Trauma Unit, and Cardiac ICU. While the 2nd Level Family Room is just for Room has been. We are from out parents, our Family Room on Level 3 is available for families, of state and so I have stayed in my children and guests to visit together.
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