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Imail V12 Administrator Help

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Imail V12 Administrator Help Ipswitch, Inc. Web: www.imailserver.com 753 Broad Street Phone: 706-312-3535 Suite 200 Fax: 706-868-8655 Augusta, GA 30901-5518 Copyrights ©2011 Ipswitch, Inc. All rights reserved. IMail Server – Administration Help This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. Except as permitted by such license, no part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the expressed prior written consent of Ipswitch, Inc. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Ipswitch, Inc. While every effort has been made to assure the accuracy of the information contained herein, Ipswitch, Inc. assumes no responsibility for errors or omissions. Ipswitch, Inc. also assumes no liability for damages resulting from the use of the information contained in this document. Ipswitch Collaboration Suite (ICS), the Ipswitch Collaboration Suite (ICS) logo, IMail, the IMail logo, WhatsUp, the WhatsUp logo, WS_FTP, the WS_FTP logos, Ipswitch Instant Messaging (IM), the Ipswitch Instant Messaging (IM) logo, Ipswitch, and the Ipswitch logo are trademarks of Ipswitch, Inc. Other products and their brands or company names are or may be trademarks or registered trademarks, and are the property of their respective companies. Update History December 2011 v12 April 2011 v11.5 October 2010 v11.03 May 2010 v11.02 Contents CHAPTER 1 Introduction to IMail Administrator About Help ...................................................................................................................................................................... 1 Web Administrator and Client ................................................................................................................................. 3 IMail Administrator Requirements ......................................................................................................................... 5 System Requirements ................................................................................................................................................. 6 New for Version 12 ..................................................................................................................................................... 12 Accessing the IMail Web Administration ........................................................................................................... 20 Using Internet Information Services (IIS) Virtual Directories ....................................................................... 21 Additional Resources ................................................................................................................................................. 21 IMail Getting Started Guide Links ......................................................................................................................... 23 Installing Patches and Upgrades ........................................................................................................................... 24 Table of Features ......................................................................................................................................................... 24 Helpful Definitions ..................................................................................................................................................... 27 File Attachment Settings.......................................................................................................................................... 28 IMail Processing Order .............................................................................................................................................. 28 CHAPTER 2 Installing Installing IMail Server Administrator ................................................................................................................... 31 Setting the E-Mail Domain Name (Official Host Name) ................................................................................ 35 Setting Up an Alias for a Host ................................................................................................................................. 35 Setting Database Options ........................................................................................................................................ 36 Installing SSL Keys ...................................................................................................................................................... 36 Folder Permissions and IIS Configuration .......................................................................................................... 37 IMail Folder Permissions and IIS Configuration ............................................................................................... 37 IIS Settings ..................................................................................................................................................................... 38 Using IIS Virtual Directories ..................................................................................................................................... 39 Changing IIS Virtual Directory names ................................................................................................. 39 Installing Patches and Upgrades ........................................................................................................................... 39 Using the IMail Installation Log File ..................................................................................................................... 40 CHAPTER 3 Mail Domain (Host) Configuration Domain Properties ..................................................................................................................................................... 42 Adding a New IMail Domain ................................................................................................................................... 48 Configuring an NT/AD database ........................................................................................................................... 55 Example of Active Directory "built-in" .................................................................................................... 55 About Virtual Mail Domains (Hosts) ..................................................................................................................... 56 LDAP Settings ............................................................................................................................................................... 57 i Bouncing Spam Messages using Rules ............................................................................................................... 58 Setting up a Dial-up Internet Connection ......................................................................................................... 59 Method 2 Example ......................................................................................................................................... 62 Using ETRN to Retrieve Mail on a Dial-up Connection. .................................................................... 62 Method 3 Example ......................................................................................................................................... 63 Changing the IP Address of a Host ....................................................................................................................... 63 Setting Up a Mail Gateway ...................................................................................................................................... 64 Setting up IMail Server as a Backup Mail Spooler ........................................................................................... 65 CHAPTER 4 User Mail Accounts Creating User Database ............................................................................................................................................ 67 Using the Windows NT/Active Directory Database ........................................................................... 67 Importing Windows NT Users .................................................................................................................... 68 Using the IMail Database ............................................................................................................................. 70 Creating External User Database for a Mail Domain ......................................................................... 70 Working with Individual User Accounts ............................................................................................................. 72 Vacation Message .......................................................................................................................................... 72 Customizing the Full Mailbox Notification Message ......................................................................... 73 Full Mailbox Notify Example ....................................................................................................................... 73 CHAPTER 5 System Administration Licensing .......................................................................................................................................................................
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