PRESS release

October 3rd, 2011

RENAULT FLUENCE Z.E. THE CAR OF TOMORROW… NOW!

The automobile has reached an historic turning point. Energy-related challenges and essential environmental requirements have seen electric technology establish itself as a solution of tomorrow. In the near future, this form of power will see the development of a range of vehicles that deliver an holistic gain in terms of respect for the environment.

As a pioneer in this field, is today introducing Fluence Z.E. and Kangoo Z.E., two models which were designed from the outset to incorporate an electric version. The market’s first range of affordable electric vehicles is poised to be extended with the addition of Twizy and Zoe.

FLUENCE Z.E., AN ENLIGHTENED CHOICE First unveiled as a concept car at the Frankfurt Motor Show in September 2009, Fluence Z.E. is about to arrive in the Renault sales network. This vehicle is aimed at private customers and fleet operators looking for a status-enhancing vehicle which is both economical and more respectful of the environment. Renault Fluence Z.E. is the first affordable, all-electric three-volume saloon, and completes Renault’s offer in this segment with a version that doesn’t produce any emissions during its use on the road. It features elegant lines, a comfortable interior and a raft of useful technologies. Along with Kangoo Z.E., this model is the first of the Renault Z.E. range to reach the market. Renault Fluence Z.E. will be manufactured at the OYAK-Renault plant in Bursa, Turkey, on the same production line that makes the internal combustion-engined versions of Fluence.

“The first Renault electric vehicles will soon be delivered to their customers... This will be the realisation of an ambitious strategy which seeks to make Renault the leader in zero-emission mobility. Our sales network staff is fully trained and ready to sell and service electric vehicles, with a wide-ranging offer that will include the vehicle, battery rental, battery charging and a package of other services. This is an important moment for Renault, for the Alliance and for our customers who are eagerly awaiting delivery of the first Fluence Z.E.s and Kangoo Z.E.s this year.” Thierry Koskas, Director, Electric Vehicle Programme i’ve decided, i’m buying a FLUENCE Z.E. ! We’re offering you a unique experience: to put yourselves in the skin of a customer experiencing their first steps with an electric vehicle, Fluence Z.E.. From the dealer’s door to the first battery charge, welcome to a connected world! 01 03 GETTING TO KNOW your A SIMPLE, first electric car ALL-INCLUSIVE OFFER 02 04 ON THE ROAD TO CHARGING FLUENCE Z.E.’s A NEW EXPERIENCE battery

Discover the video “electric life” by clicking the image or by flashing the QRcode with your smartphone 01 GETTING TO KNOW YOUR FIRST ELECTRIC CAR Step through the door of a Renault dealership and take two minutes to look around Fluence Z.E.. FLUID, ELEGANT STYLING As the saloon segment’s first three-volume electric vehicle, it was necessary for Renault Fluence Z.E. to be instantly recognisable...

To distinguish itself from its internal combustion-engined cousin, Fluence Z.E. features the distinctive and defining hallmarks of Renault’s electric vehicles. Fluence Z.E. is instantly recognisable thanks to a number of blue-tinted details, from the lights and fog light surrounds, to the front and rear Renault logos and the Fluence badge. Fluence Z.E. also features entirely redesigned rear lights – including a strip of blue-tinted diamond shapes – plus a specific, more open grille design.

Standing at an overall length of 4.75 metres, the electric version of Fluence is 13 cm longer than the internal combustion-engined model. This has enabled the batteries to be located behind the rear seats. The sides have consequently been redesigned to maintain the visual balance of the original version. Employing fluid, crisp lines, the design of Fluence Z.E. features longer quarter panels which harmonise with the longer rear overhang.

The rear window, now framed by lengthened quarter panels similar to those seen on some coupés, is extended by a smart gloss black strip. The lights also contribute to the overall visual balance of the car by extending onto the sides of the body.

In harmony with this distinctive profile, Renault Fluence Z.E. stands out through its gloss black mirror housings, body colour bumpers (standard on Dynamique versions) and two charging flaps located on the front wheel arches. The boot lid features a chrome strip with an embossed, blue-tinted Fluence Z.E. monogram. Finally, the lower part of the rear bumper features a black diffuser to reduce aerodynamic drag. In the same spirit, the wheel design, which is unique to Renault Fluence Z.E., has been conceived to reduce aerodynamic turbulence. Seven body colours are available, including Energie Blue, a new shade exclusive to Fluence Z.E.. A WELCOMING INTERIOR Renault Fluence Z.E. is proof that an electric vehicle doesn’t have to be a small city car with limited open-road ability.

Renault Fluence Z.E.’s interior comes with all the features available for the internal combustion-engined version. The on-board computer now displays essential ‘electric vehicle’ information, such as instantaneous and average fuel consumption, range, battery charge and discharge. The ‘energy gauge’ indicates the battery’s level of charge, in the same way as a conventional fuel gauge. The trim strip on the uncluttered dashboard wears an exclusive aluminium shade, while markings on the centre console indicate the range of possible positions for the control lever (forward drive, rear drive, neutral and park).

The width of Renault Fluence Z.E. is the same as that of the internal combustion-engined version, which means its cabin is as spacious as that of a saloon car from the next segment up, including elbow room (1,480mm front/1,475mm rear) and rear space among the best in its class.

Thanks to the lengthened rear section, boot capacity remains unchanged at 317dm3, in spite of the incorporation of the battery. A folding panel is incorporated at the back of boot to facilitate stowage of the battery charging cable, for example, Stowage is optimised when this panel is positioned vertically. Access is simplified thanks to the low sill (698mm) and wide aperture (1,020mm).

Fluence Z.E. provides more than 23 litres of storage space in the cabin, including a nine-litre lit glove box for the Dynamique version, a 2.2 litre cubby in the centre console and front door bins of 2.6 litres each. Renault Fluence Z.E. features a raft of useful technologies, such as ERGONOMIC an integrated navigation system, networked and adapted for electric vehicles, Bluetooth® telephony and dual-zone automatic climate control, plus automatic headlight and wiper activation. In order to make them DRIVING POSITION easier to use, these systems are perfectly integrated to ensure impeccable It takes no time to adapt to Renault Fluence Z.E. thanks ergonomics: controls for the radio, telephone and cruise control, for to its carefully designed ergonomics and simplified example, can be reached without removing one’s hands from the steering interfaces. wheel.

It is easy to find the ideal driving position thanks to a range of adjustment possibilities, as well as controls that fall readily to hand. In a matter of seconds, it is possible to adjust the angle of the seat back and head rest, modify the lumbar support, adjust the height of the steering wheel or adapt the seating position (height and fore/aft position adjustable through 70mm and 240mm respectively). Fluence Z.E. as a fleet vehicle NETWORKED SERVICES Available for Fluence Z.E. and Kangoo Z.E, Fleet Asset Management is a dyna- mic fleet management system aimed at long-term lease companies and fleet FOR OPTIMUM MOBILITY operators. It provides daily updates on distance travelled, energy consumption, battery charge status, etc. About 60 different information streams are trans- The avant-garde Fluence Z.E. includes a large, centrally- mitted daily to optimise management of electric vehicle fleets. This service can positioned screen which serves as the control panel for cost as little as €5 per month (plus VAT). your new electric universe.

A suite of networked services permits intelligent mobility aimed at optimising range, finding the ideal itinerary and, in the case of business customers, optimising the management of fleets.

With the My Z.E. Connect Pack, you can also access range-related data from outside your vehicle, on your smart phone or computer. At work, at home or wherever you may be, it is possible to find out about the status of the battery (level of charge, time required for it to be fully charged, vehicle range, etc.), receive a warning that the battery charge is getting low or consult your battery charging history.

02 ON THE ROAD TO A NEW EXPERIENCE Now you’re there with your hands on the wheel... The engine starts. You can’t hear anything? That’s perfectly normal... NEW DRIVING A BESPOKE SENSATIONS ARCHITECTURE

It’s a completely new driving experience in an electric Renault Fluence Z.E.’s architecture has been modified vehicle – and a genuine source of enjoyment. compared to the internal combustion-engined Fluence in order to meet the specific requirements of its electric The first surprise when you test an electric vehicle is the silence when motor. you’re on the move. There’s no engine noise, and careful attention has been paid to the cabin’s soundproofing to make the most of this new Fluence Z.E. has been completely rethought. Not only is it longer, but environment. At standstill, the car seems to be ‘switched off’, although its weight distribution is also influenced by the which is an audible signal – coupled with a ‘GO’ light – tells you that Fluence lighter than any of the internal combustion engines available for Fluence Z.E. is ready to drive. It pulls away in total silence, but you soon become (160 kg compared to 200 kg for an entry level diesel engine). The front guided by wind and road noise. Driving is calmer, more serene; motoring end has consequently been designed with softer suspension. At the rear, has never felt quite so Zen... however, the battery has introduced additional mass, 280 kg, although its location near the drive train – between the rear seats and the boot – has The second surprise is its electric motor. Peak power of this synchronous no detrimental impact on handling. The redesigned rear end contributes electric motor with rotor coil is 70kW (equivalent to 95hp) at 3,000rpm, to Fluence Z.E.’s safety performance and driving enjoyment, since the while maximum torque is 226Nm. This torque is delivered instantaneously revised weight distribution ensures a well-balanced handling package. and ensures crisp, immediate and constant acceleration across the power band. Having maximum torque available every time you press the Renault Fluence Z.E. is fitted with low rolling resistance tyres. The throttle guarantees a safe and enjoyable drive. It’s a unique, astonishing Goodyear-developed EfficientGrip permits reduced fuel consumption feeling, and perfectly suited to today’s mobility needs and driving thanks to extensive work on its carcass and sidewalls. The tread pattern, challenges. You no longer need to shift gear, either; you just concentrate which is identical to that of a traditional tyre, permits a high standard of on the road ahead. Driving is as fun as it is reassuring. road holding and braking performance.

Fluence Z.E. also signals the disappearance of exhaust fumes; no The electronic driving aids – ABS and ESC – have been recalibrated to unpleasant smells, no more smoke... Clean and quiet, Fluence Z.E. will match the different weight distribution resulting from the addition of the radically change the quality of life in built-up areas. battery. In terms of passive safety, the structure of Renault Fluence Z.E. has been modified to ensure the same level of safety as the internal combustion-engined version of the car. Meanwhile, the rear sub-frame and chassis rails have been strengthened in order to accommodate the battery. Renault Fluence Z.E. is extensively equipped for its segment, with features including double seat belt pretensioners and six airbags as standard. MILLIONS OF KILOMETRES OF TESTING

Hot and cold weather, dry and wet climates, rough and dusty roads... The shock treatment inflicted on Fluence Z.E. during its testing phase confirmed its strength and robustness in all conditions.

Renault Fluence Z.E. has benefited from a design process totally independent from that of Fluence. It has been subjected to numerous extreme endurance tests in order to guarantee optimal reliability and durability, particularly with respect to the demanding driving conditions encountered in certain markets. It has also been developed to deliver optimum safety thanks to a long list of equipment including ABS and emergency brake assist as standard features, ESC, up to six airbags, three-point seat belts with pre-tensioners and load limiters, cruise control and speed limiter, etc.

In the course of its development, Fluence Z.E. underwent a gruelling endurance test programme in extremely exacting conditions (extreme heat, cold weather, poor roads, dusty conditions, etc.). More than 100 test vehicles completed almost five million kilometres. In addition to the standard procedures, additional tests were carried out to cover the specific requirements of electric drive.

As an electric vehicle, Fluence Z.E. inaugurated fresh ways to torture a new car, from fire tests and flooding to electronic compatibility and cutting open, etc. This work was carried out in close collaboration with specialist engineers, fire fighters and France’s Ministry for Ecology, Sustainable Development, Transport and Lodging, but Fluence Z.E. came through every test with flying colours.

Months of more conventional road tests also enabled Fluence Z.E.’s ability to cope with real-world motoring conditions to be validated. DECOUVREZ VOTRE PREMIERE VOITURE ELECTRIQUE Poussez la porte d’une concession Renault et prenez deux minutes pour faire le tour de Fluence Z.E. 03 A SIMPLE, ALL-INCLUSIVE OFFER Have you been won over by the first three-volume electric saloon? From the information that has been produced to the Z.E. Box, everything has been designed to simplify your life.. A SALES NETWORK RENAULT Z.E.: READY FOR ELECTRIC AFFORDABLE MOBILITY It’s the end of elitist, discouraging prices: electric VEHICLES vehicles are today an ideological, ecological, economical The men and women at Renault are ready to help you and practical choice. discover a new form of mobility thanks to a range of modern techniques. Renault electric vehicles comes with a sale or lease price comparable to that of their diesel-engined equivalents (once financial incentives have In the dealership, you will find terminals that demonstrate the Man been deducted). Machine Interface dedicated to electric vehicles. During handover of your vehicle, the technician starts up your Z.E. services. In order to help Depending on market, the cost of the energy used by a Z.E. vehicle you familiarise yourself with your new car, tutorials are available on the is between five and 10 times lower than that of the fuel burned in an internet. Finally, a Hotline has been established for any questions you internal combustion-engined vehicle. For example, with Fluence Z.E, a may have. range of 185 km costs approximately € 2 (depending on price per kWh) which marks a clean break compared to the fuel budget required for Should a technical problem arise, you will be able to drop off your vehicle an internal combustion-engined vehicle. With an electric vehicle, the at the location of your choice – agent or dealership. If your electric battery lease cost must also be included in the calculation. For an annual vehicle cannot be repaired there, it will be transferred to an ‘Expert’ Z.E. distance covered of 10,000 km, for example, the additional cost is € 0.08/km. site. Nothing about the process is concealed from customers who will be offered a replacement mobility solution until they recover their vehicle. Renault electric vehicles are affordable both to buy and run, and stand out as an attractive option for business customers and ordinary motorists Summary of purchase and battery lease prices alike. (tax-paid prices in France; financial incentives vary from country to country) Price with maximum Price without financial Monthly battery financial incentive deducted incentive deducted lease e Expression Dynamique Expression Dynamique 82 TTC, including Fluence Z.E. assistance e e e e (10,000 km/year 20 900 21 900 25 900 26 900 over 36 months) A SIMPLE, COMPLETE OFFER: THE Z.E. BOX Don’t worry, opting for electric mobility is just as easy as It couldn’t be easier to enter Renault’s electric world thanks to the Z.E. running an internal combustion-engined vehicle thanks Box, a practical all-in-one pack, which you collect upon delivery of to the Z.E. Box. your Fluence Z.E. It answers every question you can ask about electric VÉHICULE ÉLECTRIQUEGÉNÉRIQUE VÉHICULE INODORE VÉHICULEVÉHICULE SILENCIEUX ÉLECTRIQUEGÉNÉRIQUE VÉHICULEmobility. INODORE The Z.E. Box includes all the VÉHICULEuseful information SILENCIEUX and contracts related to the vehicle, battery, battery charging and related services. Renault has thought of everything to guarantee peace of mind.

The Z.E. Box contains all the contracts associated with their new WALL BOX BORNE CHARGEelectric STAND ARDvehicle: BORNEWALL CHARGE BOX RAPIDE BORNE CHARGE STANDARD BORNE CHARGE RAPIDE VÉHICULE ÉLECTRIQUEGÉNÉRIQUE VÉHICULE INODORE VÉHICULE SILENCIEUX

Z.E. Car : a vehicle with zero emissions WALL BOX BORNE CHARGE STANDARD BORNE CHARGE RAPIDE VÉHICULE ÉLECTRIQUEGÉNÉRIQUE QUICKDROPVÉHICULE NET TOINODOREYAGE SOUS CAISSE QUICKDROPVÉHICULE SILENCIEUX BAQUICKDROPTTERIE NET TOYAGE SOUS CAISSE QUICKDROPZ.E. Charge : battery BAchTTERIEarging during road use, tailor-made and at home… and everywhere else intelligent The quickest and safest solution is the Wall-Box, a wall-mounted The price of Fluence Z.E. includes Carminat TomTom Z.E. LIVE charging point installed in a garage, car port or parking place. navigation as standard equipment. This system has been specially It is installed by the local energy provider. A standard charging designed to the meet the needs of Renault Z.E. motoring. In addition cable is delivered with your Fluence Z.E. for battery charging at WALL BOX BORNE CHARGE STANDARD BORNE CHARGEto displaying RAPIDE the vehicle’s remaining range, it also offers precise QUICKDROPthe homeNET TOY AGEvia SOUSa Wall-Box CAISSE or at a publicQUICKDROP battery charging point. For BATTERIE SERVICE AUTONOMIE navigation guidance to theROULING SERVICE nearest available battery charging AUTONOMIEoccasional charging, Renault proposesROULING an optional lead which points (depending on model and country). can be connected to a domestic 220V power supply. Renault has You can also benefit from My Z.E. Connect, a package of simple and endeavoured to simplify every step... and the different details are practical services to remotely monitor your vehicle’s range using a explained over the following pages... computer or smart phone via the ‘Z.E. Services’ application.

QUICKDROP NET TOYAGE SOUS CAISSE QUICKDROP BATTERIE SERVICE AUTONOMIE ROULING

FLUENCE Z.E. TWIZY KANGOOFLUENCE Z.E. Z.E. TWIZY KANGOO Z.E.

Z.E. Battery : a battery that’s always Z.E. Services : FLUENCE Z.E. TWIZY KANGOO Z.E. SERVICE AUTONOMIE ROULINGoperational permanent assistance

ZOÉ PREVIEW PRISE When you purchaseBATTERIE SEULE your FluencePILEZOÉ PREVIEW Z.E., you don’t actually buy the PRISE As part of the batteryBATTERIE lease, SEULE and regardlessPILE of the pricing plan battery inside the car. This remains the property of Renault (via RCI you have chosen, you receive a comprehensive 24/7 breakdown Banque). Customers take out a leasing contract which guarantees a cover. This programme covers breakdowns related to the vehicle, battery at an affordable price which is always operational (charging its motor or its battery. It also covers flat batteries, whereby capacity always more than 75 percent of its initial capacity). you will be towed to the charging point of your choice, within a distance of 80km. A temporary replacement mobility solution is ZOÉ PREVIEW PRISE BATTERIE SEULE PILE FLUENCE Z.E. TWIZY KANGOOA Z.E. range of specific a la carte options is also available to business also offered to enable you to reach your destination (replacement customers and ordinary motorists. These contracts can be vehicle, taxi, accommodation, etc.). extended indefinitely. Meanwhile, should the vehicle be sold on, a new contract is automatically signed with the new owner.

ZOÉ PREVIEW PRISE BATTERIE SEULE PILE Fluence Z.E.: manufacturer’s warranty • Vehicle warranty: two years/unlimited mileage or three years/100,000km, depending on market (based on the warranty of internal combustion-engined vehicles in the same country) • Electric drive train warranty: five years/100,000km • In addition to the basic manufacturer’s warranty, Renault offers warranty extension options and specifically tailored servicing contracts for electric vehicles, with durations and distance limits of the customer’s choice: - ‘Planned servicing’, with formulae (years/distance covered) adapted to the way the customer uses their vehicle, - Warranty extensions up to seven years (excluding electric drive train), - RIC Banque also offers insurance. 04 CHARGING FLUENCE Z.E.’S BATTERY Your energy gauge tells you it’s time to ‘fill up’. Don’t panic, you don’t need to change your route to find an open filling station. Electric motoring is far more practical than that... DAILY DISTANCES SUITED TO Z.E. USAGE Some 87 percent of daily journeys in built-up areas involve driving less than 60km. Do you really need a range of 800km for everyday motoring?

With an NEDC combined cycle range of 185 km, Fluence Z.E. is well- suited to the majority of daily journeys. In real-world use, range can be as high as 200km in ideal driving conditions. In extreme conditions (combining severe weather, a sporty driving style, hilly terrain, etc.), range can fall to around 80km. In effect, the range of electric vehicles varies more than that of internal combustion-engined vehicles and depends on factors such as speed, the lie of the land, use of the climate control system or heater, the outside temperature, driving style (sporty, normal or ‘eco-driving’), etc.

In contrast to internal combustion-engined vehicles, electric vehicles are most economical in built-up areas, in heavy traffic. This is partly explained by the fact that, when an electric vehicle is at a standstill (red light, heavy traffic, etc.), it consumes almost no energy. At the same time, thanks to the system which recovers energy under deceleration, frequent stops partially compensate for the energy consumed while on the move.

* NEDC : New European Driving Cycle. HOW DO I CHARGE MY AT HOME OR AT THE WORK PLACE • The easy-to-use Wall-Box is essential equipment for conventional BATTERY? THE DIFFERENT battery charging at home. As its name suggests, it is a wall-mounted unit, similar to an electricity meter. In addition to working as a transformer, it OPTIONS incorporates a specific high-voltage socket. It must be installed by an approved electrician. To make life easier for the customer, Renault puts There are two ways to charge the battery of your Fluence customers in touch with representatives of partner companies like EDF Z.E. As networks of battery charging facilities expand or Schneider Electric in France, RWE in Germany, Enel or a2a in Italy, etc. rapidly, you will always find a way to ‘fill up’ on energy. The main advantages of this type of charging point are its speed, compliance with standards, user-friendliness and its ability to In collaboration with public bodies and private partners, Renault has been communicate with the electricity network in order to benefit from the working for three years on battery charging infrastructures. The Renault- most attractive rates, at night or during off-peak periods. A complete Nissan Alliance has signed more than 100 partnership agreements with battery charge takes between six and eight hours, public authorities (national, urban and regional) across the world, energy providers, infrastructure operators, research and development centres, • For occasional charging, Renault provides a cable that can be shopping malls, public car parks, hotels, etc. connected directly to a 220V home supply. With this method, charging In Europe, contracts have been signed in all major markets with takes between 10 and 12 hours. governments and electricity suppliers (RWE in Germany, EDF in France, Acciona in Spain, a2a and Enel in Italy, etc.). These commitments lead to a prediction of some 50,000 charging points across Europe for the first half of 2012. ON THE MOVE

• Vehicles in the Z.E. range can hook up to any public charging facility for a full standard charge (between six and eight hours). Indeed, Fluence Z.E. complies with the standards that cover charging station networks.

• The majority of these points are located in places where vehicles usually park, so you don’t need to drive off-route to ‘fill up’. Renault has already begun partnerships with the likes of E. Leclerc supermarkets, Unibail Rodamco (shopping centres across Europe), Vinci Park car parks, etc.

• For an even faster ‘charge’, you can, depending on market, swap your empty battery for one that’s ready to use. This process takes less than five minutes – the time of filling a tank of petrol – in partnership with at dedicated facilities. They are currently planned in Israel, Australia and Denmark, while negotiations are ongoing in other countries.

1. Arrived at the quick drop station wash under car (a) 2. The driver parks his vehicule. The (b) trapdoor opens. The automatic exchange of battery takes place : the empty battery (c) is extracked from the vehicule and transported to the zone of refill; meanwhile a full battery (d) is taken by the stock, forwaded and installed in the vehicule.

3. The car is ready to leave with 100% of autonomy.

Discover the video ”Quick drop” by clicking the image or by flashing the QRcode with your smartphone SOME TIPS FOR WHAT HAPPENS IF MY REDUCING CONSUMPTION BATTERY RUNS FLAT?

Careful driving, ingenious energy saving systems... Electric vehicles offer a unique feature: unlike internal It’s easy to extend the car’s operating range. combustion-engined vehicles, running out of energy is co- vered by the battery lease contract. You can view the parameters related to your vehicle’s range at any time using the Man Machine Interface specially developed for the needs of The vehicle’s range, which is two or three times superior to the daily electric vehicle owners. This interface includes a battery charge gauge, requirement of most drivers, plus the fact that batteries can be charged an on-board computer which calculates the vehicle’s potential range, almost anywhere should mean running out of energy is a very rare plus an indication of average and instant energy consumption (kWh), as occurrence. Nevertheless, if you reach the limits of your battery, the well as the remaining kWh. vehicle doesn’t come to a sudden stop but continues to drive at reduced speed for several kilometres. This allows you to get away from traffic, so An econometer explains how energy is being consumed: high that you can call breakdown assistance, who will tow your vehicle free consumption in red, normal in light blue and energy recovery in dark of charge to a battery charging point. If you experience other problems blue. An intelligent navigation system (Carminat TomTom® Z.E. LIVE) linked to battery performance, the network will immediately exchange comes as standard equipment and locates the nearest charging points. the battery or offer a replacement vehicle. It indicates their availability (depending on country), includes them in route planning and enables the driver to see how far he or she can travel as a function of the vehicle’s remaining range.

Even more so than with an internal combustion-engined vehicle, you too can play an active part in extending the range of your electric vehicle. For example, by following a few eco-driving guidelines, you can extend your range by up to 18 percent.

An Eco Mode function is available on Fluence Z.E. Activating this button restricts the climate control and heater functions for a range gain of up to 10 percent.

Battery charging under deceleration: when the driver’s foot lifts from the throttle pedal, kinetic energy is recovered by the motor, which converts it into electric current. This current is then used to charge the battery.

Fluence Z.E. is equipped with pre-heating and pre-air conditioning systems. While the vehicle is plugged, it is possible to set the required cabin temperature remotely. Fluence Z.E. therefore offers maximum temperature comfort as soon as you get inside, and the system has no impact on range. DO YOU WANT TO HEAD OFF ON HOLIDAY?

For longer journeys, Z.E. customers have access to preferential sales for an internal combustion engined.

Improved battery range and a developing network for exchanging batteries should enable electric vehicles to cover even greater distances in several years’ time...

Meanwhile, in light of the limited range of electric power when heading off on holiday, Renault is introducing a mobility guarantee, no matter what the destination. As a Z.E. customer, you have access to short-term rental of an internal combustion-engined vehicle for longer journeys at preferential rates (up to 25 percent). This service will be available through Renault Rent, Avis and Europcar, which ensures significant territorial coverage. The ser- vice will also be available through My Renault, which can be accessed through Renault.fr. Hire costs are payable as and when the service is used, at the agency or via the internet. DP MASTER_FR_V8_DEF_DP_L38 08/09/11 13:08 Page40

FOR 111 YEARS, RENAULT HAS ALWAYS COMMU- NICATED THE VIEW THAT FOR A VEHICLE TO BE IN TUNE WITH THE TIMES, IT HAS TO BE INNOVATIVE, MAKE A RESPONSIBLE COMMITMENT, AND INSPIRE PASSION WHILE OFFERING SUSTAINABLE MOBILITY FOR ALL.

Our relationship with drivers and their passengers is founded on one simple idea: for a car to be popular, it has to be practical, reliable and suited to the lifestyle and expectations of each individual. This is why Renault offers general models, - cars for living -, accessible for everyone. From the first standardised models in the beginning of the 20th century, to the upcoming launch of the first range of electric vehicles, our aim has always been to make the motor car and mobility available to as many people as possible.

Today, we are convinced that another world is possible; a world where the automobile is no longer a threat to the environment but instead combines mobility, safety and quality - for everyone. We assert this vision every day, never losing sight of the fact that passion for motoring is, and will always be, what drives us forward. We want to bring new meaning to the automobile, so that it can take a different, more appropriate position with regard to social issues and so that it will always remain a sign of progress for Mankind. The Renault vehicles for today and for the future are the founding stones of our ambition to offer sustainable mobility to all. RENAULT. DRIVE THE CHANGE.

Full technical specifications can be downloaded from: www.media.renault.comL’ensemble des caractér i>st iProductsques tec handniq uBrandses est d>i sRenaultponible >s uElectricr le site Vehicles : www.media.renault.com > Produits et Marques > Renault > Véhicules électriques Renault high-resolution images can be downloaded from: www.media.renault.comLes photos en haute déf in>i tPhotoion de Library Renau l>t sRenaultont télé Rangecharge a>b Electricles sur lvehiclese site : www.media.renault.com > Photothèque > Gamme Renault > Véhicules électriques Media contact: Telephone:Contact pre +33sse :1 76 84 63 36 WebTélé psites:hone www.media.renault.com: + 33 1 76 84 63 36 – www.renault.com Z.E.Site smini-site: internet www.renault-ze.com: www.media.renault.com – www.renault.com Mini-site Z.E. : www.renault-ze.com