Travelmate 505 Service Guide
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505-1.book Page I Thursday, November 4, 1999 4:36 PM TravelMate 505 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.43F02.001 DOC. NO.: C4225-R01 PRINTED IN TAIWAN 505-1.book Page II Thursday, November 4, 1999 4:36 PM Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. II 505-1.book Page III Thursday, November 4, 1999 4:36 PM Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. III 505-1.book Page IV Thursday, November 4, 1999 4:36 PM Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. IV 505-1.book Page V Thursday, November 4, 1999 4:36 PM Table of Contents Chapter 1 System Specifications 1 Features . .1 Keyboard . .3 Keyboard Ergonomics . .6 Touchpad . .6 System Block Diagram . .8 Board Layout . .9 Top View . .9 Bottom View . .10 Panels . .11 Front Panel . .11 Rear Panel . .12 Right Panel . .13 Indicators . .14 Hardware Specifications and Configurations . .15 Chapter 2 System Utilities 27 BIOS Setup Utility . 27 System Information . .28 Basic System Configuration . .30 Startup Configuration . .31 Onboard Device Configuration . .32 System Security . .33 Load Default Settings . .35 AFlash Utility . .36 Executing AFlash . .36 System Utility Diskette . .37 Panel ID Utility . .37 Thermal and Fan Utility . .37 Main Board Data Utility . .37 System Diagnostic Diskette . .38 Running PQA Diagnostics Program . .38 Chapter 3 Machine Disassembly and Replacement 41 General Information . .42 Before You Begin . .42 Connector Types . .42 Disassembly Procedure Flowchart . .43 Removing the Battery Pack . .45 Removing the DIMM . .45 Removing the Modem Board . .45 Removing the Keyboard . .46 Removing the LCD Module . .47 Disassembling the LCD . .48 Disassembling the Main Unit . .50 Removing the Heatsink and CPU EMI Shield . .50 Removing the Hard Disk Drive . .50 Removing Upper Case . .51 Removing the Floppy Disk Drive/CD-ROM Drive Combo Module . .51 Removing the Speakers . .52 Removing the Audio I/O and Battery Connection Board . .53 Removing the Fan . .53 Removing the Mainboard . .53 V 505-1.book Page VI Thursday, November 4, 1999 4:36 PM Table of Contents Removing the PCMCIA Card . .54 Removing the Touchpad Module . .54 Disassembling the Hard Disk Drive Module . .55 Disassembling the Floppy Disk Drive and CD-ROM Combo Module . .56 Chapter 4Troubleshooting 57 System Check Procedures . .58 Diskette Drive Check . .58 CD-ROM Drive Check . .58 Keyboard or Auxiliary Input Device Check . .58 Memory Check . .59 Power System Check . .59 Touchpad Check . .60 Index of Error Message . .61 Index of Symptom-to-FRU Error Message . .64 Intermittent Problems . .68 Undetermined Problems . .69 Index of PQA Diagnostic Error Code, Message . .70 Chapter 5 Jumper and Connector Locations 71 Top View . .71 Bottom View . .72 Chapter 6 FRU (Field Replaceable Unit) List 73 Appendix A Model Definition and Configuration 87 Appendix B Test Compatible Components 89 Microsoft Windows 98 ACPI Environment Test . .90 Appendix C Online Support Information 93 Index 95 VI 505-1.book Page 1 Thursday, November 4, 1999 4:36 PM Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance Intel® Celeron™ processor with 128 KB level 2 cache 64-bit/128-bit main memory Large LCD display and PCI video with 128-bit graphics acceleration Internal CD-ROM drive Built-in FDD module High-capacity, Enhanced-IDE hard disk NiMH battery pack Power management system with hibernation power saving modes Multimedia 16-bit.