Covid-19 Safety Regulations Uae • Oman • Jordan
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COVID-19 SAFETY REGULATIONS UAE • OMAN • JORDAN Updated on 6 September 2021 PRIORITIZING SAFE TRAVELS WITH DESERT ADVENTURES During March of 2020, Desert Adventures proactively implemented enhanced safety measures across all aspects of our business to ensure we were completely prepared to safely welcome our guests into our destinations once international travel resumed. In addition, we have adhered to the guidelines set up by each of our destinations’ health and tourism authorities, who have spared no effort in ensuring the safety of all residents and tourists alike. The United Arab Emirates has been open to international tourism since July 2020 and has so far managed to keep the spread of COVID-19 under control due to its robust healthcare system and mandatory safety rules across all institutions. The UAE also has the highest vaccination rate in the world with over 75% of the population and counting fully vaccinated already. The UAE has also opened its visa application everyone who is fully vaccinated passengers irrespective of their origin country. These include passengers The World Travel & Tourism from countries that still face travel restrictions (India, Nepal, Nigeria, Pakistan, Sri Lanka and Uganda). Council (WTTC), has awarded Abu Dhabi has also removed all quarantine restrictions for all fully vaccinated passengers, including their global safety assurance those coming from red list countries. stamp to the Kingdom of Jordan and various emirates in the UAE, The Sultanate of Oman has officially opened its borders to international visitors from all over the world which include Dubai, Abu Dhabi, on September 01, 2021. However, all visitors entering the country must be fully vaccinated and present Ras Al Khaimah, and Sharjah. an approved vaccination card which includes a QR code. Safety regulations such as mask mandates, Click here for further details social distancing and capacity regulations are being enforced across all public spaces. The Kingdom of Jordan is currently open to international travel and has resumed all tourist activities within the country. They have also removed their previously-mandated quarantine restrictions and IMPORTANT have eased other restrictions to facilitate tourism and other activities. Note, passengers from India are A Covid-19 supplementary rate has been currently not allowed to enter the country until further notice. added to our Transfer and Guided Tour services, in order to ensure the feasibility While our enhanced safety measures were a direct response to the Covid-19 pandemic, we plan to of our enhanced safety procedures. For continue our elevated hygiene program post the pandemic. Our staff have been trained on how to keep details on rates and further information themselves and our guests safe while they are in our care. Our objective is and has always been to please get in touch with our team at provide our guests with the best experiences in Arabia, while ensuring their safety and comfort. [email protected]. COVID-19 SAFETY REGULATION GUIDE A. Enhanced Safety Measures Implemented By Desert Adventures D. Safety Protocols & Regulations In Oman 1. Staff Safety Procedures | 5 1. Summary | 23 NEW UPDATES 2. Guest Arrival Safety Procedures | 6 2. Enhanced Entry Requirements | 24 NEW UPDATES 3. Vehicle Safety Measures | 7 3. Airports & Flights | 25 4. Vehicle Capacity Restrictions | 8 3. Hotels, Restaurants, Cafes & Malls| 26 5. Tours & Excursion Activities | 28 B. Hotels & Resorts Safety Commitment Programs 1. International Hospitality Groups | 10 E. Safety Protocols & Regulations In Jordan 2. Local Hotel Brands |11 1. Summary | 31 2. Enhanced Entry Requirements | 32 C. Safety Protocols & Regulations In the UAE 3. PCR Testing| 33 1. Summary + Official Circulars | 13 NEW UPDATES 4. Airports & Flights | 34 2. Entry Requirements & Health Screening Procedures | 15 NEW UPDATES 5. Hotels | 35 3. PCR Testing In The UAE For Return Flights | 16 6. Tours & Excursion Activities | 36 4. Airports & Flights | 17 5. Hotels | 18 6. Major Attractions, Theme Parks & more | 19 NEW UPDATES 7. Retail & Dining | 20 NEW UPDATES 8. Excursions | 21 ENHANCED SAFETY MEASURES IMPLEMENTED BY DESERT ADVENTURES A. Enhanced Safety Measures Implemented By Desert Adventures 1. Staff Safety Procedures The following safety procedures have been mandated upon all Desert Adventures operational staff (Airport Reps, Drivers, Hotel Reps and Tour Guides) in UAE, Oman, and Jordan. Daily temperature checks All staff are trained on essential Mask and gloves will be Staff are provided with are conducted before the preventative measures (i.e. worn by staff at all times a daily supply of hand start of each shift frequent handwashing; not sanitizers touching their face; maintaining a safe distance) Desert Adventures Tourism | Covid-19 Safety Regulations Page 5 A. Enhanced Safety Measures Implemented By Desert Adventures 2. Guest Arrival Safety Procedures The following standardized measures will be implemented upon the guest arrivals at all airports in the UAE, Oman, & Jordan: Our airport reps will be waiting Each guest will be handed Guests will be handed a sealed Guests will be guided towards in the designated arrival zone masks, gloves and hand welcome package containing their vehicle transfer while with our clear signage in order to sanitizers. only the necessary vouchers, ensuring adequate physical greet guests while maintaining itineraries and information distance. the recommended distance. regarding their trip. Desert Adventures Tourism | Covid-19 Safety Regulations Page 6 A. Enhanced Safety Measures Implemented By Desert Adventures 3. Vehicle Safety Measures In compliance with the directives set out by the federal health authority in the UAE, all transfers operated by Desert Adventures will undergo the following safety procedures All vehicles are disinfected daily by trained Private vehicles are disinfected before and Boarding and seating procedures on staff using the highest grade materials. A after each transfer. Sufficient disinfectant coaches, & buses will ensure there is dedicated team of supervisors will ensure materials have been stored in each vehicle sufficient distance between each guest/ the cleanliness of each vehicle before for daily use. family at all times. operation. Passengers will be advised to always keep Drivers will assist the passengers in Additional sanitizers are available inside all their masks and gloves on when utilizing minimizing their touch points while entering private vehicles. our transfer services. and exiting the vehicle. Desert Adventures Tourism | Covid-19 Safety Regulations Page 7 A. Enhanced Safety Measures Implemented By Desert Adventures 4. Vehicle Capacity Restrictions In compliance with the federal authorities in the UAE, Oman, and Jordan, all vehicles operated by Desert Adventures will enforce the following capacity limits, which will be implemented until further notice. Private Car / Luxury Sedan / VVIP Sedan MPV / SUV (4x4) Stretch Limo Maximum of 2 passengers are allowed Maximum of 3 passengers are allowed Maximum of 5 passengers are allowed per vehicle per vehicle per vehicle Mini Bus Coaster / 20-seater bus Coaches / Shared Shuttle Transfers (SIC) Maximum of 6 passengers are allowed Maximum of 9 passengers are allowed Vehicles are allowed to operate at a per vehicle per vehicle maximum of 50% capacity Desert Adventures Tourism | Covid-19 Safety Regulations Page 8 HOTELS & RESORTS SAFETY COMMITMENT PROGRAMS B. Hotels & Resorts - Safety Commitment Programs 1. International Hospitality Groups Desert Adventures is a key partner to the following international hospitality groups and hotel brands in the Middle East region, each of whom have launched their respective health & safety program across all of their properties worldwide. The ALL SAFE program launched across 5,000 Part of Minor Hotel group, Anantara Hotels & All 250+ properties under Barcelo have Hilton has partnered with RB, makers of properties that include Sofitel, Fairmont, Resorts have launched the “Stay With Peace launched the “We Car About You Program” Lysol® & Dettol®*, to Launch the Hilton Movenpick, Novotel and many more. Of Mind” program specifically for their brand. Click here to learn more CleanStay program across 6,000+ properties. Click here to learn more Click here to learn more Click here to learn more Hyatt’s Global Care & Cleanliness Commitment The IHG Way Of Clean program, launched Jumeirah’s standards are a notch above Kempinski launched the White Glove Service includes a global accreditation process in 2015, has been expanded to include the rest having been awarded the first ever to showcase their elevated standards for through a council for all of it properties enhanced safety protocols for Covid-19. Bureau Veritas Safeguard Label. safety and luxury across all their properties. Click here to learn more Click here to learn more Click here to learn more Click here to learn more Developers of Atlantis and One&Only resorts, Marriott formed a Cleanliness Council to Radisson has partnered with SGS, a leading The Shangri-La group launched their health the group has appointed specialized safety redefine their cleaning and safety standards inspection & certification company to & safety commitment program - “Shangri-La officers in each of their hotels and resorts. across all 7,300+ properties. develop an enhanced set of safety protocols. Cares” in line with their brand standards. Click here to learn more Click here to learn more Click here to learn more Click here to learn more Desert Adventures Tourism