Application Form J227-A-16-0176 Oneresponse Call Assistant
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Application form J227-A-16-0176 OneResponse Call Assistant Application form Vacancy: J227-A-16-0176 - OneResponse Call Assistant Application form for 1 applicant is included in this pack. Confidential Page 1 Application form J227-A-16-0176 OneResponse Call Assistant Applicant List Application Ref Name Email AR-150-807-947 Rull, Toni [email protected] Page 2 Confidential Application form J227-A-16-0176 OneResponse Call Assistant Application form for AR-150-807-947 Personal Information Email address [email protected] Title Miss Surname/Family name Rull First name Toni Middle name(s) Rameena Name in which you are registered with a professional body (if No answer given applicable) UK National Insurance number JZ056798C Address line 1 9 Glebe Way Address line 2 No answer given Address line 3 No answer given Town/City Hornchurch County/State Essex Country United Kingdom Postcode/Zip code RM11 3RL Home telephone 01708446075 Work telephone 01708797700 Mobile telephone 07516432533 Do you wish to receive updates by text message? No Preferred telephone number to be contacted on Home Are you a United Kingdom (UK), European Community (EC) Yes or European Economic Area (EEA) National? Are you an NHS Professional returning to practice? No Confidential Toni Rull (AR-150-807-947) Page 3 Application form J227-A-16-0176 OneResponse Call Assistant Qualifications Education & Professional Qualifications Subject/Qualification Place of study Grade/Result Year obtained BSc (Hons) Psychology University of Westminster 2:1 2016 Psychology A Level Havering Sixth Form B 2012 College Media Studies A Level Havering Sixth Form C 2012 College General Studies A Level Havering Sixth Form C 2012 College GCSE English Language Emerson Park School B 2010 GCSE English Literature Emerson Park School B 2010 GCSE Mathematics Emerson Park School B 2010 GCSE Science Emerson Park School B 2010 GCSE Additional Science Emerson Park School B 2010 GCSE Health & Social Care Emerson Park School BB 2010 (Double Award) GCSE Citizenship Emerson Park School B 2010 Relevant Training Courses Attended Course title Training provider Duration Year completed Safeguarding Adults and Yellit 1 Training by Lance Abuse Awareness Tilley 7 hours CPD 2016 Fire Marshal Training Essex Fire Safety 4 hours 2016 Course Medication Awareness Training 2 Care UK Ltd 4 hours 2015 Person Centred Care Tapestry by Karen Speller 4 hours 2015 Managing Aggressive and Tapestry by Karen Speller 4 hours 2015 Challenging Behaviour Dementia Awareness Tapestry by Karen Speller 4 hours 2015 TQUK Level 3 Award in Green Cross Training 3 days 2016 First Aid at Work (QCF) Membership of Professional Bodies Please indicate your professional registration status. I do not have the relevant UK professional registration status Page 4 Toni Rull (AR-150-807-947) Confidential Application form J227-A-16-0176 OneResponse Call Assistant Employment History Start date of continuous NHS service (if applicable) No answer given Months since most recent employment ended (if applicable) No answer given Current/most recent employer (reference always required) Employer name Tapestry's Dementia Advisory Service Employer address Unit 1, Stanton Gate, 49 Mawney Road, Romford, Essex, RM7 7HL Type of business Charity Reporting to (Job title) Information and Advise Manager Telephone 01708797700 Your job title Assistant Dementia Advisor Start date 10/2015 End date 10/2016 Grade Band 4 Salary 18064 Period of notice 1 month Reason for leaving (if applicable) Organisational and structural changes which have led to job insecurities. Brief description of your duties and responsibilities • Ensuring that service users are provided with regular ongoing support and up to date information that meets their individual needs via telephone, home visits or on site • Liaising with the allocated Dementia Advisor and referring service users on to the appropriate services e.g. Health and Social Services and other Agencies • Retaining an efficient filing system of service user's records and update database • Calibrating service user's statistics and reports as required • Preserving relationships with other partner agencies • Arranging and facilitating of promotional events within the service and in the community Previous employer 1 of 6 Employer name Sainsbury's Employer address The Brewery, 1 The Brewery, Romford RM1 1AU Type of business Supermarket Reporting to (Job title) Checkouts Manager Telephone 01708 753651 Your job title Checkout Supervisor, Checkout Operator and Groceries Online Shopper Start date 11/2014 End date No answer given Grade No answer given Salary 7.85 per hour Period of notice 1 week Reason for leaving (if applicable) Confidential Toni Rull (AR-150-807-947) Page 5 Application form J227-A-16-0176 OneResponse Call Assistant Little possibilities for career development or full time employment. Brief description of your duties and responsibilities • Providing excellent customer service in a friendly and polite manner • Dealing with any queries, inquiries and complaints effectively and professionally • Managing staff effectively to ensure that all business objectives are met consistently • Following all operational procedures for cash handling, health and safety and security to ensure the well-being of self, other staff and customers at all times • Attending daily staff briefings to give feedback on key work related issues • Maintaining a clean and comfortable store environment Previous employer 2 of 6 Employer name Archway Advertising Employer address 12 - 16 Morland House, 16 Eastern Road, Romford, Essex, RM1 3PJ Type of business Charity Reporting to (Job title) Professional Fundraising Trainer Telephone No answer given Your job title Professional fundraiser Start date 05/2015 End date 06/2015 Grade No answer given Salary £30 per sale Period of notice 1 week Reason for leaving (if applicable) Unpredictably in regards to pay. Brief description of your duties and responsibilities • Communicated with the donors clearly and concisely • Informed the donors about the charity, local event days and the donation scheme process • Handled donors account details and ensured they were happy with their donation scheme • Made record of donor's information e.g. names, addresses, contact details and their criteria of giving • Produced a good rapport with the donors to encourage a long-term commitment to funding Previous employer 3 of 6 Employer name Alzheimer's Society Employer address St Cedd Hall, Sims Close, Romford, Essex, RM1 3QT Type of business Charity Reporting to (Job title) Group Facilitator Telephone 01708 739293 Your job title ‘Singing for the Brain' support volunteer Start date 01/2014 End date 05/2014 Grade No answer given Salary No answer given Page 6 Toni Rull (AR-150-807-947) Confidential Application form J227-A-16-0176 OneResponse Call Assistant Period of notice No answer given Reason for leaving (if applicable) To concentrate on my studies. Brief description of your duties and responsibilities • Registered attendees and collecting admission fee • Assisted with setting up and clearing away the venue with others • Encouraged participation with the clients and their carers • Distributed leaflets, letters, song sheets and beverages to the clients and carers Previous employer 4 of 6 Employer name No answer given Employer address St. Joseph's Catholic Primary School, 115 St. Marys Lane, Upminster, Essex, RM14 2QB Type of business Academic Reporting to (Job title) Health and Social Care teacher Telephone No answer given Your job title No answer given Start date 10/2009 End date 02/2010 Grade No answer given Salary No answer given Period of notice No answer given Reason for leaving (if applicable) Finished this course and it was unpaid. Brief description of your duties and responsibilities During our Health & Social Care GCSE, (Double Award) our group used various methods to accumulate information for our coursework which was over a six week period. • Scheduled sessions to visit the teachers, assistants and staff • Conducted structured and semi-structured interviews and questionnaires • Supporting evaluations with psychological reports and health & social care professional's observations Previous employer 5 of 6 Employer name Junior Sports Leadership Award & Netball Leaders Award Employer address Nelmes Primary School, Wingletye Lane, Hornchurch, Essex, RM11 3BX & Emerson Park School, Wych Elm Road, Wingletye Lane, Hornchurch, Essex, RM11 3AD Type of business Academic Reporting to (Job title) No answer given Telephone No answer given Your job title No answer given Start date 09/2008 End date 05/2009 Grade No answer given Salary No answer given Confidential Toni Rull (AR-150-807-947) Page 7 Application form J227-A-16-0176 OneResponse Call Assistant Period of notice No answer given Reason for leaving (if applicable) Finished this course and it was unpaid. Brief description of your duties and responsibilities Each course was completed after an academic year. The majority of teaching was placed at Nelmes Primary School, Hornchurch while other was conducted at Emerson Park School, Hornchurch. • Generated diverse, structured lesson plans and activities • Coordinated lessons among other Junior Sports Leaders within a group • Communicated aims and instructions of the session to pupils, leaders and teachers clearly and coherently • Encouraged pupils participating in sport and reinforced positive behaviour • Assessed pupils learning by referring to the learning objectives at the beginning of the session • Taught pupils the principles and procedures from