Administration Officer – Customer Service Position Number 12.70.4/111

DISTRICT COUNCIL OF GRANT INFORMATION PACKAGE Administration Officer – Customer Service Position Number 12.70.4/111 TRUST RESPECT VALUE The District Council of Grant is the most southern local government area in South Australia, situated on the south east coast. It is bounded to the south and southwest by the Southern Ocean, the Victorian Border to the east and the Wattle Range Council to the north and northwest. The Council encircles the local government area of the City of Mount Gambier. The Council is predominantly rural with a number of small townships, serves a population of 8,270 and covers an area of 190,477 hectares. Dairying, beef and sheep production, wool, seed and grain production and horticulture are the predominant agricultural activities. The Port MacDonnell fishing industry, in particular the rock lobster industry is a significant factor in the economy of the area, as is forestry production and the related industries of logging and milling. Position Details: Administration Officer Customer Service This position reports to the Acting Director of Corporate Services, and has the responsibility to ensure the provision of timely, efficient, consistent and quality service which meets Council’s customer’s expectations and is provided in a polite and helpful manner. Please refer to the position description for details. Employment Status Commencement Monday 3rd May 2021 - Concludes at close of business on Friday 1st October 2021 There should be no expectation of ongoing employment beyond this date. Salary Level 2 Increment 1 - $64,990 (pro rata) Conditions of employment are as per the South Australian Municipal Salaried Officers Award and Council’s Enterprise Bargaining Agreement 3 month probationary period Hours of Work Full time – 76 hours per fortnight Monday to Friday 8:30am to 5:06pm, with an hour lunch Uniform Neat casual office attire to be worn. Information for Applicants: Your application will include three components: 1. A covering letter Your covering letter will include: The position name and position number you are applying for. Your contact details. A summary of skills, experience, qualifications, accomplishments. 2. Selection Criteria Evidence on how you meet the selection criteria in the table below. The preferred presentation is a separate document or section, which provides specific details and, where possible, an indicator of success or a result you have previously achieved, on each of the criteria below. Selection Criteria Please address the key selection criteria listed below: A high standard in customer service and general customer contact Good written and verbal communication and numeracy skills Experience in the receipt of monies and processing of applications and registrations A range of experience in administration and computer operations with an excellent knowledge of Microsoft Office and Software programs Proven ability to prioritise, plan and complete work scheduled within agreed timeframes Highly motivated with the ability to work productively both independently and as a member of a team Ability to access and deliver relevant information, and use of social media Knowledge and experience (desirable) A general understanding of Local Government and a knowledge of the District Council of Grant area 3. Your Resume Your resume should include: o Name, address and contact numbers o Education details o Employment history o Dates of employment and a brief statement of duties performed o Work experience history o Relevant positions or activities that do not form part of your paid employment o Referees details – please include the names, positions and current daytime contact numbers of two work related referees Once you have read the position description, written a clear, concise and relevant covering letter, resume and addressed the selection criteria, please send your application to Council before the advertised closing date. Please send your application to: [email protected] OR Confidential Position Number: 12.70.4/111 District Council of Grant PO Box 724 Mount Gambier SA 5290 Applications close 12 noon on Monday 12th April 2021 For your application to be considered – you must address the selection criteria Fitness for Duties Health Assessments and other screening processes appropriate to the role shall be conducted to substantiate your ability to carry out the inherent requirements of the position for which you are applying. Work Health and Safety To promote and encourage Work Health and Safety, Council is committed to a safe and healthy work environment, achieved through the promotion and development of safer and healthier work practices and conditions. We look forward to receiving your application. Tel 08 8721 0444 Add 324 Commercial Street West, Mount Gambier SA 5290 Web www.dcgrant.sa.gov.au .

Load more