Guide to Association Management Companies

JUL/AUG GUIDE TO ASSOCIATION 2019 MANAGEMENT COMPANIES

POWER UP WITH AN AMC, YOUR ASSOCIATION CAN DRIVE GROWTH, LEADERSHIP, AND INNOVATION LIKE YOU’VE NEVER SEEN BEFORE

WHAT’S NEXT: MAKE THE MOST OF AMCS’ KNOW-HOW 3

AMCS: WHERE THE Association NEXT-GEN WORKFORCE Management IS LEARNING TODAY 6 Company Directory 16 PUBLISHED BY ASAE: THE CENTER FOR ASSOCIATION LEADERSHIP AD Template.indd 1 5/29/19 10:52 AM ASAE President and CEO ™ John H. Graham IV, CAE President, ASAE Foundation and Executive Vice President, ASAE Susan Robertson, CAE SUPPLEMENT 7-8/2019 Chief Marketing and Communications Officer Robb Lee

Vice President/Editor-in-Chief Julie Shoop 3 [email protected] Editorial Director Preparing for Samantha Whitehorne [email protected] What’s Next Senior Editor Tim Ebner An AMC allows an association [email protected] 3 to be agile and flexible— Associate Editor and makes its path toward Rasheeda Childress [email protected] a brighter future easier to Web Content Editor navigate. Ashwin Jagannathan [email protected] BY ALLISON TORRES BURTKA

Supplement Design and Production Ana Maria Rivera-Pramuk [email protected] 6 Senior Vice President and Publisher Karl Ely, CAE [email protected] Staffing the Advertising Operations Director Workplace of the Kathy Censky [email protected] Future Advertising Operations Advertising Operations Manager Coordinator As baby boomers retire and Terra Berthau Grazia Mieren millennials and Gen Z step in, [email protected] [email protected] AMCs are helping to train the ACCOUNT MANAGERS next generation of association Ruth Evetts Wayne Wichmann 10 professionals. Florida and Georgia; Caribbean Midwest and Southeast and Latin America Hospitality Hospitality; Business Products BY CHRISTINE UMBRELL 321-783-9501; fax: 321-783-6044 & Services [email protected] 757-565-1048; fax: 757-564-9635 [email protected] Sandi and Jeff Jacobs West and Southwest; Patrick Wilson 10 Canada Hospitality Technology 2 866-425-5230; fax: 775-254-1279 [email protected] [email protected] 202-768-7265 From Where I Sit Bringing Great How AMCs enable innovation in Susan Murphy associations Ideas to Life Northeast Hospitality; BY PAUL J. HANSCOM, CAE International Hospitality; Working with an AMC—and Association Management Companies and Insurance & 14 its team of subject-matter Financial Services 215-862-9815; fax: 215-862-9816 experts—can make for a [email protected] CEO to CEO New reasons why associations are turning more successful new-program to AMCs for service ASSOCIATIONS NOW implementation. ASAE BY CHRISTINE UMBRELL 1575 I St., NW, Washington, DC 20005-1103 888-950-ASAE; 202-626-ASAE 16 Editorial offices: 202-326-9548 Association Management fax: 202-326-0998 [email protected] Company Directory

Advertising offices: 202-626-2889 fax: 202-220-6488 16 | Comparison chart industrypartnerrelations @asaecenter.org 20 | Company listings

3|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 By Allison Torres Burtka AMCs help associations figure out what associations assess which products As associations they should change and how to go about and services will better engage it. They offer experience and expertise members. that would be difficult for any single “Ten to 20 years ago, it was easy to consider how to association to replicate alone. send out renewals, and people would An AMC “has its own internal pay because they wanted to belong to think tank, where we are able to an organization, and there were less benchmark and conduct general data questions asked,” says David Casalod, stay relevant, many collection across all of our groups, to CEO of Status Plus. “Now, every single look at trends” and what possibilities member says, ‘OK, what’s in it for me? those trends offer to associations, says What can I get out of the association?’” are finding that the Marilyn Jansen, executive director of People are looking for opportuni- business development at Association ties to advance their careers through Management Center. education,training, and networking— The company works with 31 member and these demands have “fundamen- old model doesn’t associations and draws from experience tally changed how associations are with all of them, Jansen says. The AMC responsive to the needs of members,” also houses a wealth of knowledge— says Iris. Traditional revenue streams cut it anymore. experts on operations, membership, are rapidly evolving to include com- marketing, advocacy, technology, and munity engagement, online and on- education, for example—under one roof. demand learning, and access to industry In that setting, “you have a lot of experi- expertise and best practices. They may need ence, brain power, and innovation,” she Casalod says his AMC noticed that says. members were using fewer of their “AMCs are in some ways the ulti- available membership benefits. So, for to step into mate shared economy,” says Susan Iris, one of its association clients, it imple- partner at Navigate Strategies. AMCs mented a lower base fee, allowing offer “flexibility and scalability along members to build their own member- with innovation, so they can really cre- ship based on what they want—such as unfamiliar ate turnkey solutions for associations— journal subscriptions, free or reduced- as they need them—and help associa- fee access to online platforms, and tions assess which ones will be the most webinars. territory, and that effective,” she says. “For us, the challenge is to guide The business acumen AMCs bring that process and find the right tools to to the table “allows the business of the implement the changing membership association to operate at peak effi- structure as it becomes more dynamic,” can be daunting. ciency,” Iris says. he says. As part of the process, Jansen says, “business analysts and innovation SCALABILITY specialists look carefully at the orga- AMCs can scale their resources— nization to determine: What kind of including time, money, and talent—to business process do we need to have in respond to associations’ changing place? And then what sort of technology needs. “It’s hard for a single associa- solution would couple with that?” tion to move with the same fluidity that AMCs can,” Iris says. WHAT MEMBERS WANT This scalability may include an One common challenge for associations association’s international expansion. is the evolving membership model. It Casalod says Status Plus manages several used to be that “there was one game international organizations and has in town, and that was the association,” helped focus their efforts on a country Jansen says. Now, people have more or a region as they expand—includ- resources at their disposal, and “they’re ing understanding local cultures, what not as inclined to think, ‘I have to join structures already exist in other coun- XYZ association and become a member tries, and what links or networks can be to get this information.’” AMCs help created.

4|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 AMCS ARE IN “SOME WAYS THE ULTIMATE SHARED ECONOMY —SUSAN IRIS, NAVIGATE” STRATEGIES

BIG THINKING Overall, AMCs allow associations to think big and long-term. Doing so can help associations “make sure they are not only relevant to members, but also important to their success—that they deliver a unique value that members can’t really get anywhere else,” Iris says. Read More Many associations are starting to “look at their future selves with a startup mental- Online ity,” Iris says. “If we had to build it tomorrow, what would we look like? Who would be our competitors?” This approach helps associations be proactive and not just reactive. READ THESE STORIES AND MORE AT But change can be scary. “I always approach it with: ‘Change always hurts a little ASSOCIATIONSNOW.COM bit,’” Casalod says, but not changing often is riskier than changing. AND ASAECENTER.ORG For an association considering an AMC model, Jansen recommends engaging a • “AMCs Solve Cost Challenges,” by Emily Bratcher, August 13, 2018 consultant who understands the pros and cons of the model. “The AMC model is not a fit for every association, but it can be a perfect fit for a significant number of groups • “Special Report: 20/20 Foresight,” by Mark Athitakis and Tim Ebner, that sometimes don’t even know the model exists,” she says. February 1, 2018 • “The Association of the Future Is Allison Torres Burtka, a longtime association journalist, is a freelance writer and Diligent,” By Karla Taylor, August 21, editor in West Bloomfield, Michigan. Email: [email protected] 2017

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019|5 STAFFING THE WORKPLACE OF THE FUTURE As baby boomers retire and millennials and Gen Z step in, AMCs are helping to train the next generation of association professionals.

By Christine Umbrell

6|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 STAFFING THE WORKPLACE OF THE FUTURE

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019|7 Given record low unemployment rates Enter the AMC solution: When an AMC provides staffing and the graying of the baby boomer for a smaller association, the loss of one employee is less population, today’s associations are problematic. Because AMCs generally have multiple staff being challenged by high workforce members with specific skill sets working with an associa- turnover and a need to train new staff tion, it is similar to having a large staff—and easier to suc- members in the nuances of association cessfully navigate a staffing transition. management quickly and efficiently. In this climate, some associations— TRAINING GEN Z particularly small and medium-sized By 2020, Gen Z workers are expected to comprise 36 per- organizations—are finding positive cent of the global workforce, according to CNBC. Fortu- results in partnering with AMCs. nately, many AMCs already have comprehensive training Associations with large staffs programs to bring new employees up to speed. already have a safety net in place Young association professionals who advance within an Gwhen an employee leaves. They have AMC get a more comprehensive training experience than is staff members with institutional readily available at standalone associations, says Janel Fick, knowledge and skill sets to step in owner/partner of Global Management Partners (GMP). “We and do the work or train a replace- are very selective in the hiring process to ensure our staff is ment, says Karen Wesloh, CMP, CAE, a fit with both the AMC and our client association cultures,” partner and senior account execu- she says. “We work hard to find new talent, identify rising tive at The Harrington Company. For stars, and educate them and make sure they’re able to adapt an association with a smaller staff, to the changing needs of their client and the AMC.” however, “losing one person, who may GMP and other AMCs invest significant resources in wear many hats, results in a void that education and mentorship so new employees are immersed can be hard to fill.” in the association management culture from day one. And most AMCs encourage employees to participate in industry seminars and meetings, so they are current with the latest trends and technologies, says Bill Pawlucy, MPA, IOM, CAE, president of Association Options, a consulting firm that assists associations in assessing their needs and identifying the best-fit structure. This approach allows for continuity and experience when an association turns to an AMC to staff up. This ongoing educational approach also spurs innovation during times of change. Staff transitions can present an opportunity for the entire team to re-evaluate the organization’s governance, structure, and programming and consider testing new technologies or services—incorporating fresh perspectives and expertise from the entire AMC staff. “The clients benefit not only from their dedicated team members but also from the entire AMC team who are available for idea sharing and problem solving,” Fick says. AMCs can provide CHOOSING HYBRID MODELS No two associations are alike, so each one will benefit from a unique staffing structure tailored to its needs. AMCs can some or all of the provide some or all of the solutions to ensure top performers are carrying out an association’s mission in a climate of solutions to ensure high workforce turnover. In fact, many associations choose to outsource some responsibilities to an AMC, while keeping other duties in-house. “With a hybrid model, you can top performers are add services [from the AMC] as needed—for example, add- ing a quarter-time staff member” instead of one full-time employee at a time, explains Pawlucy. carrying out an Associations may find it particularly helpful to work with an AMC during periods of contraction or growth. “AMCs association’s mission can scale up or down as needed,” he says. Pawlucy has found that many organizations outsource functions such as meetings, back-office management, and in a climate of high marketing. Most AMCs run dozens of meetings a year, so their staffing professionals are experts in best practices and have solidified relationships with vendors, allowing them to workforce turnover. negotiate with hotel chains and conference centers to seek

8|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 optimal pricing. “The leverage that an welcome the social activities that Wesloh recalls working closely with AMC has in contracting with vendors can be part of working at a larger an international association when its can be useful,” Pawlucy explains. company. CEO of many years retired. All of the And hiring AMC database and Fick recalls a smooth transition operations and management duties accounting staff to manage an associa- when her company onboarded an were the responsibility of The Har- tion’s AMS system can be advanta- association that was previously staffed rington Company, which made for a geous, adds Pawlucy, since the AMC by a half-time association profes- seamless transition. Board members employees likely have developed sional. GMP assumed management “were able to rely on our team mem- expertise by working on similar and dedicated one and a half staff bers, our strategic marketing exper- accounts and with similar systems. members to the account. An AMC is tise, and our executive director to able to assign “an entire team of dedi- continue carrying out the association’s TAKING THE LEAP cated professionals who are focused strategic plan” during the interim, Moving one step beyond a hybrid on providing personalized and profes- Wesloh says. model, some small associations with sional services,” she says. The workforce of the future is captive staffs consider transitioning Since the changeover to the AMC, already here—and it’s young. Now is to AMCs when a lead staff person this client has realized a 35 percent the time to embrace the energy and retires, says Wesloh. Making such a growth in membership, a significant enthusiasm of Gen Z in the association change can be intimidating, but AMCs increase in annual meeting atten- workforce. By partnering with AMCs, have procedures in place to ease the dance, elevated sponsorships, and a associations can reap the benefits of process. strong and stable financial portfolio. comprehensive training programs for Many AMCs try to retain staff In addition, now “there are new young professionals while enjoying from standalones during transitions, benefits and communications that add the support of a team approach to according to Wesloh. Former stand- more value and increase engagement association management. alone association employees may with the members,” says Fick. enjoy becoming part of the AMC team When top-level staffing changes Christine Umbrell is a freelance and appreciate the additional support occur at an association that has writer based in Herndon, Virginia. network. They also may benefit from already partnered with an AMC, Email: [email protected] internal training opportunities and the AMC staff can ease transitions.

We don’t ask the size of Some AMCs focus on smaller associations. Others, strictly on larger ones. At WJ Weiser, we your association. simply focus on associations with aspirations of vibrancy, prosperity and growth.

We ask what So whether your association needs full-service size do you want it to be? management or a hand with a specific function, WJ Weiser has the capability, capacity and commitment to help you achieve more.

Learn more at wjweiser.com or email us at [email protected]

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019|9

WJ WEISER ASAE GUIDE JUNE 2017.indd 1 6/2/17 10:11 AM 10|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 BRINGING GREAT IDEAS Working with an AMC—and its team of subject-matter experts—can make for a more successful new-program TO LIFE implementation.

By Christine Umbrell When implementing a new program or service at an association, AMCs often employ a key principle of the WMayo Clinic service model, says Eric Ewald, CAE, vice president of Ewald Consulting. Just as the Mayo Clinic offers a team-based approach, bringing together doctors with wide- ranging expertise in a collaborative approach to patient care, AMCs convene several staff members in different areas of association management to help determine whether and how an sition to members through expanded content in an easy- association’s great idea can become to-navigate forum. It also will generate income via online reality. advertising and growth in membership. The Product Development and “Sometimes you have a window of time with energetic Management Association (PDMA) leaders [championing] a new idea,” Ewald says, “and you benefited from this approach when it need to get the right people on it quickly” to capitalize on worked with Ewald Consulting on its momentum and bring the project to life. latest initiative—revamping communications offerings by replacing the association magazine with an online ASKING THE EXPERTS “knowledge hub” that serves as a com- One great way to take advantage of the wealth of subject- panion to the association’s print media matter expertise at an AMC when an association doesn’t and offers expanded content. To bring have a big budget is to hire the AMC on a consulting basis the knowledge hub to life, Ewald to advise on one particular segment of the strategic plan. scaled up staffing in particular knowl- Bostrom Consulting has embraced this role on several occa- edge areas needed for the project. sions—for example, in helping an association determine “They wanted to create a collab- whether launching a new credentialing program would add orative space around online, real- value and was financially feasible. time, quality content” with dedicated “Credentialing is a whole different ballgame if you’ve communities complementing the never done it before,” says Jeanne Sheehy, CMO of Bostrom. seven subspecialties that make up If, after conducting a pro-con analysis, Sheehy and the PDMA body of knowledge, Ewald her team recommend taking the plunge on a project, the says. His firm assigned IT, commu- AMC can step back and let the association tackle it, or the nications, membership, and graphic company may be asked to send in a team of credentialing design staff to the project, who led experts to facilitate the effort. discussions to help validate the con- Bostrom has also helped groups revamp their com- cept and develop a “go-forward plan,” munications strategies—for example, aiding the American he says. PDMA debuted a working Psychological Association in “assessing its membership prototype in May. department strategy and blowing up its associated com- The knowledge hub is expected to munications approach,” Sheehy says. Bostrom brought in its increase the association’s value propo- membership experts to interview APA members, reviewed 12|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 AMCs convene several staff members in different areas of association management to help determine whether and how an association’s great idea can become reality.

the association’s internal assessment of its membership For example, the American Medi- And the costs associated with communications, and developed a detailed recommendation cal Association recently partnered hiring an AMC or consulting firm to regarding how APA should reimagine its strategy. In the with Bostrom for its 2019 Change- manage part or all of a project can end, APA used some of Bostrom’s findings in its reformatted MedEd conference. AMA sought to be contained with careful planning department. improve engagement of adult learners or covered with revenue genera- Virtual, Inc., a strategic consulting and professional ser- by increasing the number and level tion, according to Hedrick. When a vices company, similarly spearheaded the implementation of interactive sessions. Bostrom new idea comes up, “we conduct a of a communications-focused “great idea” when it helped also provided vendor contracting, discovery call to talk through what the one client association embrace the digital age by transform- exhibit sales, and onsite logistics for project involves, what the goals are … ing its traditional paper-based publications offerings to an ChangeMedEd. and what resources they will need,” online strategy. “Along with a bench of associa- she says. The organization needed help designing a mobile app, tion resources, including EdDs and For projects that may require a revamping its website to incorporate data analytics, and experienced meeting managers, we significant investment, “we’ll give the developing measurable engagement metrics, according to have buying power, and the associa- association an A, B, and C version” Saima Hedrick, CAE, an account executive at the company. tion saves on internal staffing costs by of how the project can be completed, Leveraging the expertise of staff members from various outsourcing and finding specialized with different timelines, outcomes, departments, Virtual developed a digital communications resources it doesn’t have,” Sheehy says. and cost options. plan and launched a new website. Hedrick also helped the When it comes time for an organi- association replace a poorly read paper newsletter with an zation to innovate, partnering with an e-newsletter that now boasts 74 percent readership among COSTS AND AMC in an integrated, multispecialty members. BENEFITS approach may be the perfect solution. AMCs can also bring a fresh perspec- The AMC model, says Ewald, “is tive to association initiatives. Whereas nicely suited for smaller organizations SUPPORT SOURCE associations sometimes focus too that would otherwise find it challeng- Some associations are finding that a strategic overhaul of narrowly on their own member- ing to have all of those subject-matter their meetings is a “great idea,” with AMCs serving as an ship and industry, “AMCs work with experts in the room.” integral resource. “Some meetings departments are trying to trade groups, professional societies, scale down by keeping the content and education in-house and foundations in a wide variety of but outsourcing the logistics and revamping the format” by industries and professions—provid- Christine Umbrell is a freelance contracting with an AMC to run the meeting and provide ing a broader base for creativity and writer based in Herndon, Virginia. education programming best practices, says Sheehy. innovation,” says Sheehy. Email: [email protected]

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019|13 CEO What changes are you seeing in why associations to turn to AMCs for service? CEO

MOLLY ALTON MULLINS BENNETT NAPIER, CAE CEO AND CHIEF STRATEGIST PRESIDENT AND CEO SEVEN12 MANAGEMENT PARTNERS IN ASSOCIATION MANAGEMENT ANNAPOLIS, MARYLAND TALLAHASSEE, FLORIDA I find boards to be savvier than ever, and they are looking Associations are responding to significant changes affect- for measurable returns on investment when moving to the ing their membership, association, and the industry or pro- AMC model. When prospective clients solicit our services, fession they represent. This is forcing associations to look I am providing more data and analytics than ever before to at how their business and staffing models need to adapt showcase how we deliver our programs and services. They with these changing dynamics. As a result, we are see- want to see inbound/outbound marketing returns, mem- ing more associations look at the AMC model as a viable bership prospect conversion rates, attendee engagement option for supporting their mission, vision, and members. at conventions, and so forth. As a result, we have increased We are also seeing an increased interest in having AMCs our investment in technology to ensure we have the tools provide consulting services, such as strategic planning necessary to deliver the results our clients deserve and and board orientations, due to their exposure to so many expect from us. organizations and industries.

CONSTANCE WRIGLEY-THOMAS, CAE G.A. TAYLOR FERNLEY OWNER AND CEO PRESIDENT AND CEO ESSENTIENT ASSOCIATION MANAGEMENT & EVENTS FERNLEY & FERNLEY, INC. BURLINGTON, ONTARIO PHILADELPHIA As the AMC sector grows in Canada, we are seeing single- Information is power, and AMCs are now widely recognized employee-managed associations upgrading to AMCs. And as an unlimited source of data that saves time and money. well-established associations that have lost their momen- Plus, if we don’t have the answer, we know where to go to tum and are at risk of folding are downsizing and aligning get it. These shifts from days gone by are coming from themselves with an AMC. Why? AMCs are multidisciplinary association leaders who are searching for an organization and tend to have a broad array of skill sets already on that can be their total solution provider. board to meet the strategic and organizational needs of most associations. AMCs enable associations in transition to adapt to the changing market. ILLUSTRATIONS BY MONICA HELLSTRÖM

14|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 Advancing associations to… HIGHER REGISTRATIONS DATA-DRIVEN DECISIONS MANAGEMENT EFFICIENCY USER-FRIENDLY WEBSITES IMPROVED PROSPECT CONVERSION INCREASED ROI & NON-DUES REVENUE EFFECTIVE MEMBER COMMUNICATIONS UNIQUE CONFERENCE & EVENT EXPERIENCES GREATNESS

ASSOCIATION HEADQUARTERS 856-380-6870 • www.AHredchair.com

AD Template.indd 1 5/15/19 12:27 PM Association Management Company Directory HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF ASSOCIATION CERTIFIED NUMBER OF ON STAFF EXECUTIVES CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL/LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING RELATIONS PUBLIC PUBLICATIONS TECHNOLOGY

(C) MANAGEMENT INC. MD 44 1 20 1976 •••• ••••••••• ALTA MANAGEMENT PA 14 2 10 2007 SERVICES, INC. •••••••••••••••• AMC SOURCE FL 8 1 6 2001 ••••••••••••••••• AMPED ASSOCIATION UNITED 40 4 12 2008 MANAGEMENT STATES •••••••••••••••••• AMR MANAGEMENT SERVICES KY 81 8 26 1997 ••••••••••••••••• ANTHONY J. JANNETTI INC. NJ 80 2 12 1972 ••••••••••• ASCENT MANAGEMENT, LLC VA 6 1 6 2002 ••••••••••••••••• ASSOCIATION & UNITED SOCIETY MANAGEMENT 30 4 8 1964 STATES INTERNATIONAL, INC. •••••••••••••••••

ASSOCIATION ACUMEN, LLC WI 20 6 12 2006 •••••••••••••••••• THE ASSOCIATION MA 2 1 2 1991 ADVANTAGE LLC •••••• ••• ASSOCIATION NJ 16 5 1992 ASSOCIATES, INC. •••••••••••••••• ASSOCIATION NY 32 20 1996 DEVELOPMENT GROUP, INC. ••••••••••••• ASSOCIATION MN 9 2 7 1997 DEVELOPMENT SERVICES, INC. ••••••••••••••••• ASSOCIATION EXECUTIVES WI 16 12 1986 GROUP, LLC •••••••••••••••• ASSOCIATION NJ 165 19 31 1978 HEADQUARTERS, INC. ••••••••••••••• ASSOCIATION INNOVATION VA 49 2 7 1999 AND MANAGEMENT, INC. •••••••••••••••• ASSOCIATION IL 225 18 29 1974 MANAGEMENT CENTER ••••••••••••••• ASSOCIATION MANAGEMENT MI 11 2 10 1991 RESOURCES (AMR) ••••• ••••• ASSOCIATION IA 8 4 8 1976 MANAGEMENT, LTD. (AML) •••••••••••• ASSOCIATION GA 35 17 1996 SERVICES GROUP ••••••••••••••

All listings in this directory are paid listings. Information was provided by each company.

16|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF ASSOCIATION CERTIFIED NUMBER OF ON STAFF EXECUTIVES CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL/LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING RELATIONS PUBLIC PUBLICATIONS TECHNOLOGY

ASSOCIATIONS KY 150 4 11 1974 INTERNATIONAL ••••••••••••••• AURUM SIGNA GA 3 2 2017 MANAGEMENT GROUP •••••••• BASE CONSULTING AND CANADA 14 10 1988 MANAGEMENT INC. ••••••••••••••••• BOSTROM IL 50 7 16 1932 •••••••••••••••• BOWER MANAGEMENT NJ 4 1 9 2009 SERVICES, LLC •••• ••••• CAPITOL HILL MANAGEMENT NY 49 6 48 1981 SERVICES, INC. ••••••••••••••• CAPTURE MARKETING IA 9 8 2009 ••••••••••••••• CLEMONS & ASSOCIATES, INC. MD 14 1 12 1977 •••••••••••••••••• CM SERVICES, INC. THE ASSOCIATION IL 25 1 16 1977 PARTNERSHIP COMPANY •••••••••••••••

THE CORE MANAGEMENT CA 10 2 9 2012 COMPANY •••••••••••••••• CUSTOM MANAGEMENT GROUP VA 16 1 6 2000 ••••••••••••••• DOLCI MANAGEMENT NY 15 3 5 1978 SERVICES, INC. ••••••••••••••••• ELEVANTA GA 22 6 1988 ••••••••••••• ESSENTIENT ASSOCIATION CANADA 7 1 4 2005 MANAGEMENT & EVENTS ••••••••••••• EWALD CONSULTING MN 92 11 43 1982 ••••••••••••••••• EXECUTIVE DIRECTOR, INC. WI 245 27 30 1962 •••• ••••••••• FERNLEY & FERNLEY, INC. PA 18 2 8 1886 •••••••••••••••••• GRAU & ASSOCIATES, LLC DC 4 2013 ••••••••••••• THE HARRINGTON COMPANY MN 33 4 21 1977 ••••••••••••••••• HOLLANDPARLETTE CA 30 2 20 1985 ••••••••••••••••

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019|17 HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF ASSOCIATION CERTIFIED NUMBER OF ON STAFF EXECUTIVES CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL/LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING RELATIONS PUBLIC PUBLICATIONS TECHNOLOGY

IMN SOLUTIONS VA 23 1 1985 ••••••••••••••••• INTERACTIVE CO 7 11 1974 MANAGEMENT INC. •••••••••••••••• INTEREL DC 67 16 1985 •••••••••••••••• J&M BUSINESS SOLUTIONS, LLC OH 8 9 1994 •••••••••••••• UNITED KELLEN 375 40+ 100 1964 STATES ••••••••••••••• MANAGEMENT OH 6 1 7 1984 EXCELLENCE, INC. •••••••••••••• MCBRIDE & ASSOCIATES, INC. NE 4 1 5 1983 •••••••••••• USA/ MCI GROUP/MCI USA 2500 15 150 1987 SWITZERLAND ••••••••••••••••• MCKENNA MANAGEMENT, INC. MA 18 4 23 2003 ••••••••••••••••• MEETING EXPECTATIONS GA 90 5 16 1992 •••••••••••••••• METACRED–WHERE THE UNITED 35 6 19 2007 BEST CREDENTIALS GROW STATES ••••••••••••••••• MSP MD 23 8 13 1993 •••••••••••••••••• MULTISERVICE PA 12 10 1962 MANAGEMENT COMPANY •••••••••••••• NON-PROFIT HELP VA 4 1 4 1994 •••••••••• ORGANIZATION VA 42 4 18 1999 MANAGEMENT GROUP INC. ••••••••••••••••• P & N ASSOCIATION LA 11 2 16 1991 MANAGEMENT •••••••••••••• PAI MANAGEMENT MD 10 3 4 1984 CORPORATION •••• •••••• PARAGON EVENTS | FL 25 1989 ASSOCIATION MANAGEMENT ••••••••••••••• PARTNERS IN FL 42 5 21 1997 ASSOCIATION MANAGEMENT ••••••••••••••• RAYBOURN GROUP IN 27 12 1988 INTERNATIONAL •••••••••••••••••• THE REES GROUP, INC. WI 20 1 17 1984 ••••••••••••• UNITED RRR ASSOCIATIONS 5 7 2008 STATES ••••••••••••••• S&S MANAGEMENT CT 19 2 25 1980 SERVICES, INC. ••••••••••••••••

All listings in this directory are paid listings. Information was provided by each company.

18|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF ASSOCIATION CERTIFIED NUMBER OF ON STAFF EXECUTIVES CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL/LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING RELATIONS PUBLIC PUBLICATIONS TECHNOLOGY

SEVEN12 MANAGEMENT MD 17 12 1993 •••••••••••••••• SMITH MOORE & ASSOCIATES CA 18 1 12 2006 ••••••••••••• SMITHBUCKLIN IL 700 18 86 1949 •••••••••••••••••• STATUS PLUS, LLC MN 17 12 1992 ••••••••••••••• STRINGFELLOW MD 41 6 23 2012 MANAGEMENT GROUP, INC. •••••••••••••••• TALLEY MANAGEMENT NJ 45 7 22 1987 GROUP, INC. •••••••••••••• THOMAS ASSOCIATES, INC. OH 26 22 1913 •••••••••••••• TOTAL MANAGEMENT UNITED 4 2 5 2000 SOLUTIONS, INC. STATES ••••••••••••• TVD ASSOCIATES NJ 1 6 2013 ••••••• •••• VERTO SOLUTIONS DC 35 7 2010 •••••••••••• VIRTUAL, INC. MA 220 4 98 1999 •••••••••••••• WJ WEISER & ASSOCIATES, INC. IL 52 73 1988 •••••••••••••

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019|19 ASSOCIATION MANAGEMENT COMPANY LISTINGS ALL LISTINGS IN THIS DIRECTORY ARE PAID, WITH INFORMATION PROVIDED BY EACH COMPANY.

(C) MANAGEMENT INC. ALTA MANAGEMENT AMC SOURCE 1801 RESEARCH BLVD., #400 SERVICES, INC. 2598 E. SUNRISE BLVD., #2104 ROCKVILLE, MD 20850 1617 JOHN F. KENNEDY BLVD., #810 FORT LAUDERDALE, FL 33304 LOIS UTTERBACK, VICE PRESIDENT, DIRECTOR OF PHILADELPHIA, PA 19103 GREGORY BROOKS, EXECUTIVE DIRECTOR/PRESIDENT FINANCE ED GROSE, PRESIDENT & CEO DEBRA NOLAN, IOM, CAE, CEO AND EXECUTIVE 301-984-1242; FAX: 301-770-1949 215-557-0777; FAX: 215-557-1970 DIRECTOR [email protected] [email protected] 800-440-4066; FAX: 800-837-7321 WWW.C-MANAGEMENTINC.COM WWW.ALTAMSI.COM [email protected] CMI empowers our clients to consistently exceed Alta Management Services, Inc., is an associa- WWW.AMCSOURCE.COM revenue goals and achieve growth through our stra- tion management firm that provides full-service AMC Source advances the mission of trade associa- tegic insight, financial acumen, logistical expertise, management to nonprofit trade associations. We tions and professional societies through leadership, and in-depth knowledge of the industry. Founded have been in the association management busi- Strategy, and collaboration. We help organizations more than 40 years ago, CMI is among an elite ness since 1996 and have a reputation for increas- identify priorities, achieve goals, and ensure vol- group of association management companies that ing profitability in associations through increased unteer leaders are strategically working together has maintained continuous AMC Institute accredi- membership and participation in association pro- to support relevancy, membership growth, and a tation since 2011. grams and conferences. healthy budget while continuously evaluating mem- INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- INDUSTRIES SERVED: ACCOMMODATION & FOOD ber needs and identifying future trends. MEDICINE. SERVICES, BUSINESS, BUSINESS-MANAGEMENT, INDUSTRIES SERVED: ACCOUNTING, BUSINESS, AMC INSTITUTE ACCREDITED AMC BUSINESS-SALES, CHAMBERS OF COMMERCE, BUSINESS-HUMAN RESOURCES, BUSINESS- CONSTRUCTION, ECONOMIC DEVELOPMENT, MANAGEMENT, BUSINESS-MARKETING, GOVERNMENT & PUBLIC ADMINISTRATION, COMMUNICATIONS & ENTERTAINMENT, EDUCATION, MANUFACTURING, PERSONAL CARE & SERVICES, EDUCATION-ALUMNI, EDUCATION-COLLEGES & PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL UNIVERSITIES, EMPLOYMENT, ENGINEERING, FINANCE, SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, GOVERNMENT & PUBLIC ADMINISTRATION, HUMAN TOURISM, TOURISM-CHAMBERS OF COMMERCE, SERVICES, INFORMATION MANAGEMENT, MINORITY- TOURISM-CONVENTION CENTERS. BASED & ADVOCACY ORGANIZATIONS, PHILANTHROPY AMC INSTITUTE ACCREDITED AMC & HUMANITARIANISM, PROFESSIONAL SERVICES, ALL INDUSTRIES AND INTERESTS CONSIDERED REAL ESTATE & HOUSING, SPORTS & RECREATION, TECHNOLOGY. ALL INDUSTRIES AND INTERESTS CONSIDERED

20|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 AMPED ASSOCIATION ANTHONY J. JANNETTI, INC. ASCENT MANAGEMENT, LLC MANAGEMENT EAST HOLLY AVE., BOX #56 3337 DUKE ST. 1818 PARMENTER ST., #300 PITMAN, NJ 08071 ALEXANDRIA, VA 22314 MIDDLETON, WI 53562 JACK EDELMAN, VICE PRESIDENT,MARKETING & PAMELA VALENZUELA, PRESIDENT LYNDA PATTERSON, FASAE, CAE, PRESIDENT AND NATIONAL ACCOUNTS 703-370-7436; FAX: 703-342-4311 OWNER 856-256-2300; FAX: 856-589-7463 [email protected] 608-251-5940; FAX: 608-251-5941 [email protected] WWW.ASCENT-MANAGEMENT.COM [email protected] WWW.AJJ.COM Creative, cost-effective, full-service, and project-man- WWW.MANAGEASSOCIATIONS.COM Serving specialty associations and the healthcare agement solutions for trade and professional associa- AMPED clients are diverse by design, and we cus- industry, AJJ partners with clients to help advance tions and philanthropic organizations. Management tomize to meet your unique culture and needs. In their mission, maximize resources, and achieve services: leadership development, administration, and addition to traditional full-service management, we sustained success. AJJ offers full and partial asso- financial management. Communication strategies: offer integrated management that blends opera- ciation management services, including day-to-day integrated marketing/communications utilizing tra- tions seamlessly with staff already in place. Need administration, conference management, corpo- ditional and social media, website development and guidance with key staff transitions? We now offer rate sponsorship, advertising and exhibit manage- SEO, and legislative advocacy. Revenue generation: interim leadership management and consultation. ment, education, certification, leadership develop- membership recruitment and retention, education INDUSTRIES SERVED: CONSTRUCTION, ENGINEERING, ment, membership development, communications, programs, meeting and exposition management, and ENVIRONMENT & WILDLIFE, HEALTHCARE-MEDICINE, digital marketing, and publishing. advertising and sponsorship sales. HEALTHCARE-PHARMACEUTICS, MANUFACTURING, INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- INDUSTRIES SERVED: ACCOUNTING, BUSINESS, PHILANTHROPY & HUMANITARIANISM, SCIENCE, GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- BUSINESS-HUMAN RESOURCES, BUSINESS-MANAGEMENT, SOCIETY OF ASSN. EXECUTIVES, SPORTS & RECREATION, NURSING, HEALTHCARE-PHARMACEUTICS. BUSINESS-SALES, EDUCATION-COLLEGES & UNIVERSITIES, TECHNOLOGY. AMC INSTITUTE ACCREDITED AMC GOVERNMENT & PUBLIC ADMINISTRATION, HUMAN AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SERVICES, LAW, MANUFACTURING, PHILANTHROPY & ALL INDUSTRIES AND INTERESTS CONSIDERED HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC SEE OUR AD ON THIS PAGE SAFETY, TOURISM, UTILITIES & ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED AMR MANAGEMENT SERVICES 201 E. MAIN ST., #1405 LEXINGTON, KY 40507 NICK RUFFIN, PRESIDENT & CEO 859-514-9150; FAX: 859-514-9207 [email protected] WWW.AMRMS.COM OTHER LOCATIONS: VIRGINIA; WASHINGTON, DC AMR Management Services provides professional Experienced services to more than 26 local, regional, national, • Full-service AMC and international nonprofit trade associations • Integrated management options and professional societies. Our services include • Interim leadership and transition management association management, governance, conference and event management, technology and financial management, as well as marketing and consultative Flexible services. AMR is charter accredited by the AMC Our client industry mix is diverse by design. Institute. We customize our service to your specific needs, INDUSTRIES SERVED: ACCOUNTING, BUSINESS- painting a vibrant future for your association. MARKETING, GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- MEDICINE, HEALTHCARE-NURSING, PROFESSIONAL You! SERVICES, PUBLIC SAFETY, UTILITIES & ENERGY. AMC INSTITUTE CHARTER ACCREDITED AMC AMPED Association ALL INDUSTRIES AND INTERESTS CONSIDERED Management, the face of ______. (your association here)

www.manageassociations.com

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 |21 ASSOCIATION & ASSOCIATION ACUMEN, LLC THE ASSOCIATION SOCIETY MANAGEMENT N83 W13410 LEON RD. ADVANTAGE, LLC INTERNATIONAL, INC. MENOMONEE FALLS, WI 53051 591 NORTH AVE., #3-2 201 PARK WASHINGTON CT. BETSY SMITH, CPA, MST, PRESIDENT WAKEFIELD, MA 01880 FALLS CHURCH, VA 22046 414-359-1676; FAX: 414-359-1671 SHERRI OKEN, CAE, PRINCIPAL ELIZABETH ARMSTRONG, MAM, CAE, PRESIDENT [email protected] 781-245-6485; FAX: 781-245-6487 703-538-1780; FAX: 703-241-5603 WWW.ASSOCIATIONACUMEN.COM [email protected] [email protected] Association Acumen is an accredited, award-win- WWW.THEASSOCIATIONADVANTAGE.NET WWW.ASMII.COM ning management firm providing full-service and The Association Advantage guides volunteer lead- ASMI, an ANSI-accredited AMC, delivers custom- project management to professional, medical, and ers in achieving their strategic goals. We offer ized administrative, management, and marketing trade organizations. Acumen’s strength is working strategic planning, nonprofit governance review services to nonprofits. Organizations take advan- closely with leaders to provide governance con- and assessment, training and support for volunteer tage of ASMI’s 55 years of experience so that elect- sulting, strategic planning, meeting management, management, programs and events, communica- ed leaders can focus on policy and special interest integrated marketing, and analytic data services. tions, and membership. For over 25 years, we have areas. ASMI earns noteworthy levels of customer With the Acumen Proven Process for Association provided quality, cost-effective, and customized satisfaction and helps clients apply data analytics Management, we deliver best practices that gener- services designed to meet specific organizational and performance measures to achieve goals. ate results. needs. INDUSTRIES SERVED: BUSINESS, GOVERNMENT & INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, PUBLIC ADMINISTRATION, HEALTHCARE-MEDICINE, BUSINESS-MANAGEMENT, HEALTHCARE, HEALTHCARE- BUSINESS-MARKETING, BUSINESS-SALES, HEALTHCARE, MANUFACTURING, PUBLIC SAFETY, SCIENCE. GENERAL, HEALTHCARE-MEDICINE, INSURANCE, LAW, HEALTHCARE-PHARMACEUTICS, RETAIL & CONSUMER AMC INSTITUTE ACCREDITED AMC PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL GOODS. ALL INDUSTRIES AND INTERESTS CONSIDERED SERVICES, SCIENCE, TRANSPORTATION & STORAGE. ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON THIS PAGE AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED ASSOCIATION ASSOCIATES, INC. 1255 WHITEHORSE-MERCERVILLE RD., BLDG. B, #514 TRENTON, NJ 08619 DEBBIE HART, PRESIDENT & CEO 609-890-9207; FAX: 609-581-8244 [email protected] WWW.HQ4U.COM The Optimal Team Association Associates, Inc., was established in 1992 with the mission to provide outstanding management services to trade and professional for the Challenge nonprofit organizations. Our team empowers your volunteers to lead your association to its highest potential. Our clients know us as “The Partner That Leads.” Incorporated in New Jersey, AAI is head- quartered in a suburb of Trenton, easily accessible to major highways and airports. Our experienced staff hold more professional certifications and recognitions than any other firm, including Certified Association Executives, Qualified INDUSTRIES SERVED: AGRICULTURE, FARMING & Association Specialists, Certified Meeting Planners, Certified Virtual Event FORESTRY, BUSINESS-HUMAN RESOURCES, BUSINESS- Planners, the Social Media Business Equation Certification, Six Sigma Yellow MARKETING, EDUCATION, EMPLOYMENT, GOVERNMENT Belt Certifications and Six Sigma Black Belt Certifications, U.S. Chamber of & PUBLIC ADMINISTRATION, HEALTHCARE-MEDICINE, Commerce Institute of Management Certification. HEALTHCARE-PHARMACEUTICS, HUMAN SERVICES, We administer and manage your organization’s priorities to allow your elected INFORMATION MANAGEMENT, MANUFACTURING, REAL officials to focus on policy and industry issues. ESTATE & HOUSING, SCIENCE, TECHNOLOGY, UTILITIES ASMI: supporting organizations since 1964. & ENERGY. AMC INSTITUTE CHARTER ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED 201 PARK WASHINGTON COURT FALLS CHURCH, VA 22046-4527 703-533-0251 • WWW.ASMII.COM

22|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 ASSOCIATION DEVELOPMENT ASSOCIATION EXECUTIVES ASSOCIATION INNOVATION GROUP, INC. GROUP, LLC AND MANAGEMENT, INC. 136 EVERETT RD. 7044 S. 13TH ST. 11190 SUNRISE VALLEY DR., #300 ALBANY, NY 12205 OAK CREEK, WI 53154 RESTON, VA 20191 KATHLEEN VAN DE LOO, PRESIDENT & CEO DENISE HARRIS, PRESIDENT/CEO DEBORAH O’KEEFE, PRESIDENT 518-465-7085; FAX: 518-427-9495 414-908-4911 703-438-3103; FAX: 703-438-3113 [email protected] [email protected] [email protected] WWW.ADGCOMMUNICATIONS.COM WWW.ASSOCIATIONEG.COM WWW.AIM-HQ.NET A woman-owned firm with 20-plus years helping Association Executives Group (AEG), an AMCI AIM specializes in building partnerships with scien- nonprofits grow and thrive, ADG understands the accredited association management firm, provides tific and health-related nonprofit organizations. AIM impact associations have on our lives and com- strategic support and operational excellence delivers cost-effective, proven, exceptional man- munities. Whether full-service association manage- through outsourced services and full-service agement services that enable our clients to focus ment, event planning, digital, or creative needs, management for associations, nonprofits, and trade on strategies necessary to achieve their goals. AIM ADG will be your partner in effectively growing your organizations. For nearly 40 years, AEG’s seasoned professionals are the industry’s leaders in utilizing membership, communicating your message, and professionals have provided skilled governance, innovation and technology to deliver results that achieving your strategic goals. membership development, finance, conference exceed client expectations. AIM is 100 percent INDUSTRIES SERVED: AGRICULTURE, FARMING & management, certification, sales, marketing, employee-owned. FORESTRY, CONSTRUCTION, ECONOMIC DEVELOPMENT, graphic design, web support, and more. INDUSTRIES SERVED: EDUCATION, ENVIRONMENT & EDUCATION, FINANCE, GOVERNMENT & PUBLIC INDUSTRIES SERVED: ARTS & CULTURE, AUTOMOTIVE, WILDLIFE, HEALTHCARE, HEALTHCARE-DENTISTRY, ADMINISTRATION, HEALTHCARE-MEDICINE, BUSINESS, COMMUNICATIONS & ENTERTAINMENT, HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE-PHARMACEUTICS, HUMAN SERVICES, CONSTRUCTION, ECONOMIC DEVELOPMENT, HEALTHCARE-NURSING, HEALTHCARE-PHARMACEUTICS, INSURANCE, MINORITY-BASED & ADVOCACY EDUCATION, ENGINEERING, FINANCE, GOVERNMENT & PUBLIC SAFETY, SCIENCE, TECHNOLOGY. ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM, PUBLIC ADMINISTRATION, HEALTHCARE, INFORMATION AMC INSTITUTE ACCREDITED AMC PROFESSIONAL SERVICES, RELIGION, SCIENCE, MANAGEMENT, INSURANCE, MANUFACTURING, ALL INDUSTRIES AND INTERESTS CONSIDERED TECHNOLOGY, TRANSPORTATION & STORAGE. PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL ALL INDUSTRIES AND INTERESTS CONSIDERED SERVICES, RETAIL & CONSUMER GOODS, SCIENCE, SEE OUR AD ON THIS PAGE TECHNOLOGY, UTILITIES & ENERGY. AMC INSTITUTE ACCREDITED AMC ASSOCIATION DEVELOPMENT ALL INDUSTRIES AND INTERESTS CONSIDERED SERVICES, INC. 2345 RICE ST., #220 ASSOCIATION SAINT PAUL, MN 55113 HEADQUARTERS, INC. SHERYLE HAZARD, PRESIDENT 1120 ROUTE 73, #200 651-317-8040; FAX: 651-317-8048 MT LAUREL, NJ 08054 [email protected] NICK SPENCER, DIRECTOR OF SALES WWW.ASSOCIATIONDEVELOPMENT.COM 856-439-0500; FAX: 856-439-0525 Inspiring associations to engage, advance, and [email protected] succeed. Association Development Services is an WWW.AHREDCHAIR.COM experienced, full-service association management OTHER LOCATIONS: VIRGINIA company committed to building strong partner- AH is a professional services firm offering full- ships by developing a shared strategic vision service, hybrid, and project solutions, specializing in focused on achieving results. We specialize in stra- helping organizations achieve their mission, create tegic guidance, customized services, and outstand- value, and advance their causes, industries, and ing, friendly customer service. Accredited by the professions. AH understands association trends AMC Institute. and best practices and has professionals experi- INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, enced in management, meetings, marketing, non- BUSINESS-MANAGEMENT, EDUCATION, HEALTHCARE- dues revenue growth, technology, and more. GENERAL, HEALTHCARE-MEDICINE, LAW, PERSONAL INDUSTRIES SERVED: ENVIRONMENT & WILDLIFE, CARE & SERVICES, PROFESSIONAL SERVICES, REAL HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- ESTATE & HOUSING, SCIENCE. MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- AMC INSTITUTE ACCREDITED AMC PHARMACEUTICS, HUMAN SERVICES, INFORMATION ALL INDUSTRIES AND INTERESTS CONSIDERED MANAGEMENT, MANUFACTURING, PROFESSIONAL SERVICES, RELIGION, SCIENCE, TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. AMC INSTITUTE CHARTER ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON PAGE 15

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 |23 ASSOCIATION MANAGEMENT AMC INSTITUTE ACCREDITED AMC ASSOCIATION MANAGEMENT, CENTER ALL INDUSTRIES AND INTERESTS CONSIDERED LTD. (AML) SEE OUR AD ON THIS PAGE 8735 W. HIGGINS RD., #300 1255 SW PRAIRIE TRAIL PKWY. CHICAGO, IL 60631 ASSOCIATION MANAGEMENT ANKENY, IA 50023-7068 MIKE NORBUT, VICE PRESIDENT OF BUSINESS RESOURCES (AMR) MOLLY LOPEZ, CAE, PRESIDENT DEVELOPMENT 515-243-1558; FAX: 515-334-1174 1390 EISENHOWER PL. 847-375-4700; FAX: 847-375-6401 [email protected] ANN ARBOR, MI 48108 [email protected] WWW.AML.ORG DIANE DUFEK, PRESIDENT/CEO WWW.CONNECT2AMC.COM Since 1976, AML has partnered with international, 734-677-2270; FAX: 734-677-2407 Founded on the core values of mutual trust, caring, national, regional, and state associations to provide [email protected] and respect, Association Management Center is solutions that unleash the potential of our clients’ WWW.MANAGEDBYAMR.COM passionate about and dedicated to furthering our organizations, members, and volunteer leaders. Full-service, multi-client association and event client partners’ missions. A trusted partner since With AMC Institute accreditation and certified staff, management company. With two locations in Ann 1974, AMC provides full-service management and AML makes a difference. Arbor and Greater Lansing, AMR specializes in the consulting services to leading organizations, help- INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, management of small- to medium-size nonprofit ing them reach goals and achieve what they believe. FARMING & FORESTRY, BUSINESS, BUSINESS- organizations. With a focus on exceptional cus- INDUSTRIES SERVED: BUSINESS, BUSINESS-HUMAN MANAGEMENT, CHAMBERS OF COMMERCE, tomer service, we provide the stability necessary to RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- CONSTRUCTION, ECONOMIC DEVELOPMENT, FINANCE, establish a secure infrastructure for your organiza- MARKETING, BUSINESS-SALES, CONSTRUCTION, LAW, MANUFACTURING, PROFESSIONAL SERVICES, tion’s growth and success. EDUCATION, ENGINEERING, GOVERNMENT & PUBLIC TOURISM, UTILITIES & ENERGY. INDUSTRIES SERVED: AGRICULTURE, FARMING & ADMINISTRATION, HEALTHCARE, HEALTHCARE- AMC INSTITUTE ACCREDITED AMC FORESTRY, EDUCATION, EDUCATION-COLLEGES & DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- ALL INDUSTRIES AND INTERESTS CONSIDERED UNIVERSITIES, HEALTHCARE-GENERAL, HEALTHCARE- MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- MEDICINE, RETAIL & CONSUMER GOODS, SCIENCE. PHARMACEUTICS, MANUFACTURING, PHILANTHROPY & ALL INDUSTRIES AND INTERESTS CONSIDERED HUMANITARIANISM, PROFESSIONAL SERVICES, SCIENCE, SOCIETY OF ASSN. EXECUTIVES, TECHNOLOGY.

Transform Your Fancy meeting you here. Association Ready to take your association to the “Next Level“? YOU: Partner with AMC for customized • Searching for an AMC to move your mission forward. strategies that build value and • Prefers a boutique connection. Desires a customized, tailored approach vs. the one-size-fits-all type. long-term growth. • Longing for a relationship built upon trust, open communication, honesty and experience.

US: • Full Service Management • A boutique firm providing tailored solutions to organizations • Consulting Services for more than 85 years. • Built upon a close-knit culture of diverse and talented • Governance and Board people dedicated to helping organizations transform passion and purpose into mission advancing outcomes. Development • Likes to take long journeys with associations and enjoys hobbies like consulting, outsourcing and management.

Contact Bostrom matchmaker Libby Lane at Serving the mission, vision, and needs of our client partners since 1974 [email protected] to continue the conversation. connect2amc.com bostrom.com Let’s build something amazing together. ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 |25 marketing, communications, partnerships, spon- organizations. We understand the personal atten- CAPTURE MARKETING sorship, research, governance, membership cam- tion required to manage associations and will work 400 E. COURT AVE., #126 paigns and delivery, project management, confer- tirelessly to provide the service you deserve. We DES MOINES, IA 50309 ences, seminars, shows, and events. Multilingual intently listen to your needs and make sure we CARL LINGEN, COO and multitalented professionals with global experi- exceed your expectations. Please contact us, and 515-471-1304 ence. we would be pleased to speak with you regarding [email protected] INDUSTRIES SERVED: ACCOUNTING, ARTS & CULTURE, how we may be of assistance. WWW.CAPTUREMARKETINGGROUP.COM BUSINESS, BUSINESS-MANAGEMENT, FINANCE, INDUSTRIES SERVED: ACCOUNTING, BUSINESS, Capture Marketing is leading the trend on cause HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- BUSINESS-HUMAN RESOURCES, BUSINESS- marketing for associations and nonprofits. A full- MEDICINE, HEALTHCARE-PHARMACEUTICS, INSURANCE, MANAGEMENT, BUSINESS-MARKETING, BUSINESS- service association management firm whose cor- LAW, PHILANTHROPY & HUMANITARIANISM, SALES, CONSTRUCTION, FINANCE, INSURANCE, LAW. nerstone is focused on communications and mar- PROFESSIONAL SERVICES. ALL INDUSTRIES AND INTERESTS CONSIDERED keting to grow and better engage your members. ALL INDUSTRIES AND INTERESTS CONSIDERED CAPITOL HILL MANAGEMENT INDUSTRIES SERVED: BUSINESS, BUSINESS-HUMAN BOSTROM SERVICES, INC. RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- MARKETING, BUSINESS-SALES, CHAMBERS OF COMMERCE, 35 EAST WACKER DR., #850 230 WASHINGTON AVE., #101 CLUBS & FRATERNAL ORGANIZATIONS, COMMUNICATIONS CHICAGO, IL 60601-2106 ALBANY, NY 12203 & ENTERTAINMENT, ECONOMIC DEVELOPMENT, EDUCATION, JEANNE SHEEHY, CMO JOHN A. GRAZIANO, JR., PRESIDENT EMPLOYMENT, GOVERNMENT & PUBLIC ADMINISTRATION, 312-644-0828; FAX: 312-644-8557 518-463-8644; FAX: 518-463-8656 HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- [email protected] [email protected] GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, WWW.BOSTROM.COM WWW.CAPHILL.COM HEALTHCARE-PHARMACEUTICS, HUMAN SERVICES, OTHER LOCATIONS: WASHINGTON, DC OTHER LOCATIONS: NORTH CAROLINA INSURANCE, LAW, PHILANTHROPY & HUMANITARIANISM, With its Agile Association Management™ approach, CHMS is a comprehensive consulting firm providing PROFESSIONAL SERVICES, PUBLIC SAFETY, REAL ESTATE & Bostrom specializes in management, outsourc- professional services to associations, nonprofits, HOUSING, SOCIETY OF ASSN. EXECUTIVES, TECHNOLOGY, ing, and consulting to professional societies, trade and licensing boards. From our multiple locations, TRANSPORTATION & STORAGE, TOURISM-CHAMBERS OF associations, foundations, and other nonprofits. we serve organizations of all sizes throughout North COMMERCE. Our passion is bringing your mission to life through America. We are a leading provider of association ALL INDUSTRIES AND INTERESTS CONSIDERED authenticity, connection, and community. We start and nonprofit management, professional creden- with a conversation. We listen. We discuss. We tialing, financial management, strategic planning, CLEMONS & ASSOCIATES, INC. partner. event management, and continuing education 3601 E. JOPPA RD. INDUSTRIES SERVED: ACCOUNTING, ARTS & CULTURE, administration. BALTIMORE, MD 21234 AUTOMOTIVE, BUSINESS, BUSINESS-HUMAN INDUSTRIES SERVED: ACCOMMODATION & FOOD AMANDA BOLINSKY, EXECUTIVE VICE PRESIDENT RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- SERVICES, ACCOUNTING, AGRICULTURE, FARMING 410-931-8100; FAX: 410-931-8111 MARKETING, BUSINESS-SALES, COMMUNICATIONS & FORESTRY, AUTOMOTIVE, BUSINESS, BUSINESS- [email protected] & ENTERTAINMENT, CONSTRUCTION, EDUCATION, HUMAN RESOURCES, BUSINESS-MANAGEMENT, WWW.CLEMONSMGMT.COM ENGINEERING, FINANCE, GOVERNMENT & PUBLIC BUSINESS-MARKETING, BUSINESS-SALES, CHAMBERS For over 40 years, Clemons & Associates, Inc., has ADMINISTRATION, HEALTHCARE, HEALTHCARE- OF COMMERCE, COMMUNICATIONS & ENTERTAINMENT, advocated on behalf of those with we partner with. 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DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- INDUSTRIES SERVED: ACCOMMODATION & FOOD SERVICES, AMC INSTITUTE ACCREDITED AMC MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- AGRICULTURE, FARMING & FORESTRY, ARTS & CULTURE, ALL INDUSTRIES AND INTERESTS CONSIDERED PHARMACEUTICS, INFORMATION MANAGEMENT, AUTOMOTIVE, BUSINESS, BUSINESS-HUMAN RESOURCES, SEE OUR AD ON PAGE 25 INSURANCE, LAW, MANUFACTURING, PERSONAL CARE & BUSINESS-MANAGEMENT, BUSINESS-MARKETING, SERVICES, PROFESSIONAL SERVICES, PUBLIC SAFETY, COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION, BOWER MANAGEMENT REAL ESTATE & HOUSING, RETAIL & CONSUMER GOODS, EDUCATION, EDUCATION-ALUMNI, EDUCATION-COLLEGES & SERVICES, LLC SCIENCE, SPORTS & RECREATION, TECHNOLOGY, UNIVERSITIES, EMPLOYMENT, ENGINEERING, ENVIRONMENT 1 E. ZANE AVE. TRANSPORTATION & STORAGE, TOURISM, UTILITIES & & WILDLIFE, FINANCE, HEALTHCARE, HEALTHCARE- COLLINGSWOOD, NJ 08108 ENERGY. GENERAL, HEALTHCARE-NURSING, HUMAN SERVICES, TIM BOWER, PRESIDENT ALL INDUSTRIES AND INTERESTS CONSIDERED INSURANCE, LAW, MANUFACTURING, PHILANTHROPY 215-858-8023; FAX: 856-210-1619 & HUMANITARIANISM, PROFESSIONAL SERVICES, [email protected] PUBLIC SAFETY, RETAIL & CONSUMER GOODS, SCIENCE, WWW.BOWERMANAGEMENTSERVICES.COM TECHNOLOGY, TRANSPORTATION & STORAGE. Bower Management Services specializes in the AMC INSTITUTE ACCREDITED AMC management of small- and medium-size nonprofit ALL INDUSTRIES AND INTERESTS CONSIDERED

26|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 CM SERVICES, INC. THE CUSTOM MANAGEMENT SERVICES, INFORMATION MANAGEMENT, INSURANCE, ASSOCIATION PARTNERSHIP GROUP LAW, MANUFACTURING, MINORITY-BASED & ADVOCACY ORGANIZATIONS, PERSONAL CARE & SERVICES, COMPANY 154 HANSEN RD., #201 PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL 800 ROOSEVELT RD., BLDG. #C-312 CHARLOTTESVILLE, VA 22911 SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, GLEN ELLYN, IL 60137 ALLISON TRAVIS, VICE PRESIDENT RETAIL & CONSUMER GOODS, SOCIETY OF ASSN. RICK CHURCH, HEAD COACH/PRESIDENT 434-971-4788; FAX: 434-977-1856 EXECUTIVES, SPORTS & RECREATION, TECHNOLOGY, 630-858-7337; FAX: 630-790-3095 [email protected] TOURISM, TOURISM-CHAMBERS OF COMMERCE, [email protected] WWW.CUSTOMMANAGEMENT.COM TOURISM-CONVENTION CENTERS, UTILITIES & ENERGY. 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ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 |29 SALES, CHAMBERS OF COMMERCE, COMMUNICATIONS WASHINGTON, DC eties and trade associations. & ENTERTAINMENT, ECONOMIC DEVELOPMENT, +1 202-591-2438 INDUSTRIES SERVED: BUSINESS, EDUCATION, EDUCATION, EMPLOYMENT, ENGINEERING, EDUCATION-COLLEGES & UNIVERSITIES, HEALTHCARE, BRUSSELS ENVIRONMENT & WILDLIFE, FINANCE, GOVERNMENT & HEALTHCARE-NURSING, MANUFACTURING, +32 2-761-16-00 PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- PROFESSIONAL SERVICES, TECHNOLOGY. DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- BEIJING, CHINA ALL INDUSTRIES AND INTERESTS CONSIDERED MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- +86 10-6580-0670 PHARMACEUTICS, HUMAN SERVICES, INFORMATION Kellen is a full-service association management MCBRIDE & ASSOCIATES, MANAGEMENT, INSURANCE, LAW, MANUFACTURING, company providing partners with the operational INC. MINORITY-BASED & ADVOCACY ORGANIZATIONS, foundation, strategic guidance, and tailored servic- 1633 NORMANDY CT., #A PERSONAL CARE & SERVICES, PHILANTHROPY & es needed to achieve their missions. Kellen offers LINCOLN, NE 68512 HUMANITARIANISM, PROFESSIONAL SERVICES, one of the largest network of resources available to DAVID S. MCBRIDE, PRESIDENT PUBLIC SAFETY, SCIENCE, SPORTS & RECREATION, associations with offices on three continents, 400 402-476-3852; FAX: 402-476-6547 TECHNOLOGY, TRANSPORTATION & STORAGE, TOURISM- association professionals, and special practices to [email protected] CHAMBERS OF COMMERCE, TOURISM-CONVENTION elevate missions and grow membership. WWW.MCBRIDEMANAGEMENT.COM CENTERS, UTILITIES & ENERGY. INDUSTRIES SERVED: ACCOMMODATION & FOOD Founded in 1983, McBride & Associates provides AMC INSTITUTE ACCREDITED AMC SERVICES, ACCOUNTING, AGRICULTURE, FARMING full-service association management as well as ALL INDUSTRIES AND INTERESTS CONSIDERED & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, management of individual projects or services. BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS- We have a proven record of helping clients grow J&M BUSINESS SOLUTIONS, MANAGEMENT, BUSINESS-MARKETING, 15 BUSINESS- through strategic thinking, strong support of volun- LLC SALES, COMMUNICATIONS & ENTERTAINMENT, teers, sound financial management, and effective 4036 CENTER RD., #B CONSTRUCTION, ECONOMIC DEVELOPMENT, development and administration of membership BRUNSWICK, OH 44212 EDUCATION, EDUCATION-COLLEGES & UNIVERSITIES, services, meetings, and membership communica- SHERI MASKOW, OWNER EMPLOYMENT, ENGINEERING, ENVIRONMENT tions. 330-273-5756; FAX: 216-803-9900 & WILDLIFE, FINANCE, GOVERNMENT & PUBLIC INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- [email protected] ADMINISTRATION, HEALTHCARE, HEALTHCARE- NURSING, UTILITIES & ENERGY. WWW.JMBSOHIO.COM DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- ALL INDUSTRIES AND INTERESTS CONSIDERED Partner with an association management company MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- that is passionate about our clients and delivers PHARMACEUTICS, HUMAN SERVICES, INFORMATION MCI GROUP customized, cost-effective management solutions. MANAGEMENT, INSURANCE, LAW, MANUFACTURING, MCI USA It is our goal to help our clients reach their full MINORITY-BASED & ADVOCACY ORGANIZATIONS, 7918 JONES BRANCH DR., #300 potential. Our strengths include, leadership plan- PERSONAL CARE & SERVICES, PROFESSIONAL SERVICES, MCLEAN, VA 22102 ning, event planning, financial management, mem- PUBLIC SAFETY, REAL ESTATE & HOUSING, RETAIL ERIN M. FULLER, FASAE, CAE, MPA, PRESIDENT, bership database management, board governance, & CONSUMER GOODS, SCIENCE, SOCIETY OF ASSN. ASSOCIATION SOLUTIONS, MCI USA strategic planning, and more. EXECUTIVES, SPORTS & RECREATION, TECHNOLOGY, +1 703-506-3260; FAX: +1 703-506-3266 INDUSTRIES SERVED: BUSINESS, CONSTRUCTION, TRANSPORTATION & STORAGE, TOURISM, UTILITIES & [email protected] ENGINEERING, GOVERNMENT & PUBLIC ENERGY. WWW.MCI-GROUP.COM/USA ADMINISTRATION, HEALTHCARE, PHILANTHROPY & AMC INSTITUTE CHARTER ACCREDITED AMC OTHER LOCATIONS: THE AMERICAS, EUROPE, ASIA- HUMANITARIANISM, PROFESSIONAL SERVICES. ALL INDUSTRIES AND INTERESTS CONSIDERED PACIFIC, INDIA, THE MIDDLE EAST, AND AFRICA ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON INSIDE FRONT COVER With more than 60 offices in 30 plus countries, MCI Group provides full-service managed solutions for KELLEN MANAGEMENT EXCELLENCE, associations looking to enhance their strategic and 529 14TH ST., NW, #1280 INC. tactical operations. For more than 30 years, we WASHINGTON, DC 20045 11 W MONUMENT AVE., #510 have helped U.S.-based associations grow locally TOM GOODING, VICE PRESIDENT DAYTON, OH 45402 and globally by building communities and improving +1 202-207-1136 FRAN RICKENBACH, PRESIDENT business capacity to deliver locally relevant mem- [email protected] 937-586-3700; FAX: 937-586-3699 bership, product, and service experiences. WWW.KELLENCOMPANY.COM [email protected] INDUSTRIES SERVED: ACCOMMODATION & FOOD

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ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 |33 & CONSUMER GOODS, SPORTS & RECREATION, SMITHBUCKLIN PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. RETAIL & CONSUMER GOODS, SCIENCE, TECHNOLOGY, 330 N. WABASH AVE. ALL INDUSTRIES AND INTERESTS CONSIDERED TRANSPORTATION & STORAGE. CHICAGO, IL 60611 AMC INSTITUTE ACCREDITED AMC MATT SANDERSON, PRESIDENT AND CEO SMITH MOORE & ALL INDUSTRIES AND INTERESTS CONSIDERED 800-539-9740; FAX: 800-539-9741 ASSOCIATES SEE OUR AD ON THE BACK COVER WWW.SMITHBUCKLIN.COM/CONTACT 700 R ST., #200 WWW.SMITHBUCKLIN.COM SACRAMENTO, CA 95811 STATUS PLUS, LLC OTHER LOCATIONS: WASHINGTON, DC; CALIFORNIA; CATHERINE SMITH, PRESIDENT 14305 SOUTHCROSS DR., #100 CONNECTICUT; MISSOURI 916-231-2131; FAX: 916-231-2141 BURNSVILLE, MN 55306 SmithBucklin is the association management and [email protected] DAVID CASALOD, CEO services company more organizations turn to than WWW.SMITHMOOREASSOC.COM 952-683-1878; FAX: 952-314-8212 any other, for 70 years and counting. Our mission is We’re better than whiskers on kittens and brown [email protected] to achieve the missions of the client organizations paper packages tied up with strings. We’re SMA. WWW.STATUSPLUS.COM we serve. SmithBucklin serves trade associations, We build partnerships and relationships with our OTHER LOCATIONS: THE NETHERLANDS professional societies, technology communities, clients, not services and administration. We bring Status Plus, LLC, is a full-service management com- charitable organizations, and corporations. specialists in their fields to your organization so pany with offices in Minnesota and the Netherlands, INDUSTRIES SERVED: ACCOMMODATION & FOOD your leaders can focus on the pursuit of its mission. serving national and international associations, SERVICES, AGRICULTURE, FARMING & FORESTRY, INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, membership societies, and foundations. We help ARTS & CULTURE, BUSINESS, BUSINESS-HUMAN FARMING & FORESTRY, ARTS & CULTURE, CLUBS nonprofits succeed by combining excellent associa- RESOURCES, BUSINESS-MARKETING, COMMUNICATIONS & FRATERNAL ORGANIZATIONS, CONSTRUCTION, tion services with state-of-the-art technical solu- & ENTERTAINMENT, CONSTRUCTION, ECONOMIC EDUCATION, EDUCATION-ALUMNI, EDUCATION- tions and have an impressive track record in event DEVELOPMENT, ENGINEERING, FINANCE, HEALTHCARE, COLLEGES & UNIVERSITIES, EMPLOYMENT, FINANCE, management in the U.S. and internationally. HEALTHCARE-DENTISTRY, HEALTHCARE-GENERAL, GOVERNMENT & PUBLIC ADMINISTRATION, INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, HEALTHCARE-DENTISTRY, PROFESSIONAL SERVICES, DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- INFORMATION MANAGEMENT, INSURANCE, LAW, PUBLIC SAFETY, UTILITIES & ENERGY. MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- MANUFACTURING, PERSONAL CARE & SERVICES, ALL INDUSTRIES AND INTERESTS CONSIDERED PHARMACEUTICS, PHILANTHROPY & HUMANITARIANISM. ALL INDUSTRIES AND INTERESTS CONSIDERED

talley.com STRINGFELLOW MANAGEMENT GROUP, INC. 9 NEWPORT DR., #200 FOREST HILL, MD 21050 MARY CONNOR, VP CLIENT RELATIONS 443-640-1059; FAX: 443-640-1031 [email protected] WWW.STRINGFELLOWGROUP.NET OTHER LOCATIONS: PENNSYLVANIA; TEXAS SMG provides full-service management to trade and professional associations. We bring proven leadership and a successful track record in meetings management, program development and marketing, member development and communications, and financial and grant management. INDUSTRIES SERVED: BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS-MANAGEMENT, CONSTRUCTION, ECONOMIC DEVELOPMENT, ENVIRONMENT & WILDLIFE, FINANCE, GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE-PHARMACEUTICS, LAW, MANUFACTURING, Talley Management Group, Inc. provides association management, PROFESSIONAL SERVICES, PUBLIC SAFETY, SPORTS & meeting and event planning and consulting services to associations RECREATION. and professional societies around the world. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED Partner with TMG for all of your association’s needs.

34|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 TALLEY MANAGEMENT THOMAS ASSOCIATES, INC. TOTAL MANAGEMENT GROUP, INC. 1300 SUMNER AVE. SOLUTIONS, INC. 19 MANTUA RD. CLEVELAND, OH 44115-2851 55 HARRISTOWN RD., #106 MT. ROYAL, NJ 08061 CHRIS JOHNSON, PRINCIPAL GLEN ROCK, NJ 07452 JOSEPH R. SAPP, CAE, DIRECTOR OF STRATEGIC 216-241-7333; FAX: 216-241-0105 SHEILA GUSTON, PRESIDENT/CEO DEVELOPMENT [email protected] 201-447-0707; FAX: 201-447-3831 856-423-7222; FAX: 856-423-3420 WWW.THOMASAMC.COM [email protected] [email protected] Established leader for more than 100 years in qual- WWW.TOTMGTSOL.COM WWW.TALLEY.COM ity association management, specializing in national Total Management Solutions provides nonprofit OTHER LOCATIONS: ILLINOIS; WASHINGTON, DC and international technically oriented manufactur- organizations with innovative, affordable solutions. Talley Management Group, Inc., is a full-service ing trade associations. Recognized for personalized An AMCI accredited management company, TMS association management company, providing full- and productive full-service management, including offers professional, goal-oriented services to help service association management, meetings, and general administration, meeting planning, financial associations grow, strengthen their brand, remain consulting services to more than 26 organizations management, statistical services, membership financially sound, and become strategically strong. and associations. Founded in 1987, TMG has been development, standards development, engineering, TMS will be your headquarters for expert service an AMC Institute Accredited association manage- government relations, safety programs, market- and value, now and in the future. ment company since 2001. ing, publications management, and certification INDUSTRIES SERVED: AGRICULTURE, FARMING & INDUSTRIES SERVED: ACCOUNTING, BUSINESS, programs. FORESTRY, ARTS & CULTURE, CLUBS & FRATERNAL CONSTRUCTION, EDUCATION, EDUCATION-COLLEGES & INDUSTRIES SERVED: BUSINESS, BUSINESS- ORGANIZATIONS, HUMAN SERVICES, PHILANTHROPY & UNIVERSITIES, ENGINEERING, FINANCE, GOVERNMENT & MANAGEMENT, CONSTRUCTION, ENGINEERING, HUMANITARIANISM, PROFESSIONAL SERVICES. PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- MANUFACTURING. AMC INSTITUTE ACCREDITED AMC GENERAL, HEALTHCARE-MEDICINE, INSURANCE, AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED PROFESSIONAL SERVICES, RELIGION, SCIENCE, ALL INDUSTRIES AND INTERESTS CONSIDERED TECHNOLOGY. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON PAGE 34

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ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 |35 TVD ASSOCIATES VERTO SOLUTIONS VIRTUAL, INC. 405 NORTH STANWICK RD. 1101 17TH ST., NW, #700 401 EDGEWATER PL., #600 MOORESTOWN, NJ 08057 WASHINGTON, DC 20036 WAKEFIELD, MA 01880 TODD VON DEAK, FOUNDER AND PRESIDENT JOHN H. COX, MANAGING DIRECTOR ANDY FREED, CEO 888-859-8832; FAX: 888-859-8832 202-293-5800; FAX: 202-463-8998 781-246-0500; FAX: 781-224-1239 [email protected] [email protected] [email protected] WWW.TVDASSOCIATES.COM WWW.VERTOSOLUTIONS.NET WWW.VIRTUALINC.COM OTHER LOCATIONS: PENNSYLVANIA Verto Solutions is an association manage- OTHER LOCATIONS: CALIFORNIA; TENNESSEE; VIRGINIA TVD Associates is a boutique AMC that provides all ment and scientific services company, providing Virtual, Inc., delivers strategic consulting, best degrees of management support for organizations thoughtful and effective programs that achieve practices, innovation, and world-class operations of varying sizes on the state, regional, and national each client’s goals. Whether your organization to business and trade associations, tech and stan- levels. TVDA principals take an active role in the life needs full association support, a strategic analysis dards organizations, and professional societies. of each organization we work with, investing in your of current objectives, legislative or regulatory advo- Virtual is one of the largest AMCs and was named core values and your success. cacy, or scientific program management, our team to the Inc. 500/5000 list of growth companies and INDUSTRIES SERVED: ACCOMMODATION & FOOD of professionals will exceed your expectations. The Boston Globe’s “Top Places to Work.” SERVICES, AGRICULTURE, FARMING & FORESTRY, INDUSTRIES SERVED: AGRICULTURE, FARMING & INDUSTRIES SERVED: ACCOUNTING, ARTS & CULTURE, BUSINESS, BUSINESS-MANAGEMENT, BUSINESS- FORESTRY, FINANCE, MANUFACTURING, PERSONAL AUTOMOTIVE, BUSINESS, BUSINESS-MANAGEMENT, MARKETING, COMMUNICATIONS & ENTERTAINMENT, CARE & SERVICES. BUSINESS-MARKETING, COMMUNICATIONS & EDUCATION, ENVIRONMENT & WILDLIFE, HEALTHCARE, ALL INDUSTRIES AND INTERESTS CONSIDERED ENTERTAINMENT, ECONOMIC DEVELOPMENT, HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE. EDUCATION, EDUCATION-COLLEGES & UNIVERSITIES, ALL INDUSTRIES AND INTERESTS CONSIDERED ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE, HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- NURSING, HEALTHCARE-PHARMACEUTICS, HUMAN SERVICES, INFORMATION MANAGEMENT, INSURANCE, LAW, PERSONAL CARE & SERVICES, PROFESSIONAL SERVICES, RETAIL & CONSUMER GOODS, SCIENCE, SPORTS & RECREATION, TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON PAGE 35 WJ WEISER & ASSOCIATES, INC. 1100 E. WOODFIELD RD., #350 SCHAUMBURG, IL 60173 WENDY WEISER, PRESIDENT 847-517-7225; FAX: 847-517-7229 [email protected] WWW.WJWEISER.COM WJ Weiser has been a leader in the business of A growing and developing associations since 1988. Weiser is one of the country’s premier full-service BETTER EQUIPPED, BETTER PREPARED association management firms and has built a reputation for unparalleled service. With a commit- Association Management Firm ted professional staff delivering high-quality, cost- effective, full-service management, your organiza- Our first loyalty and priority is always to you, our client. With a committed professional staff delivering high-quality, cost-effective, full- tion will achieve success. service management, your organization will prosper and achieve success. INDUSTRIES SERVED: EDUCATION-COLLEGES & UNIVERSITIES, HEALTHCARE, HEALTHCARE-DENTISTRY, • Unique Branding • Government Relations & Advocacy HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, • Educational Programs • Cutting-Edge Technology HEALTHCARE-NURSING, HEALTHCARE-PHARMACEUTICS, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL • Corporate Headquarters • Meeting Management SERVICES. • Membership Services • Website Services ALL INDUSTRIES AND INTERESTS CONSIDERED • Financial Management • Fundraising & Development SEE OUR ADS ON PAGE 9 AND THIS PAGE

36|ASSOCIATIONS NOW SUPPLEMENT 7-8/2019 A Volunteer Leader Orientation Tool You Can Trust 2019 associations

The 2019 Associations Now Board Brief is a concise guide to the duciary and visionary duties of your directors. Governance work is complex. Providing a resource to each of your board members so they have a shared understanding of their roles and responsibilities, along BOARD BRIEF with some of the ner points of governing, can increase A QUICK GUIDE TO VOLUNTEER LEADERSHIP their e ectiveness and serve as a motivational tool. Your team will appreciate this issue o ering insights on:

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