PROPOSAL Prepared for: COLORADO MESA UNIVERSITY RFP# CMU-20-2678 CAMPUS COPIERS 2020 Due July 7, 2020 @ 11:00am MDT

Prepared by: All Copy Products Chris Condon Western Slope Sales Manager 970-628-7476 [email protected]

WELCOME TO THE POWER OF PARTNERSHIP

July 7, 2020

Colorado Mesa University,

Thank you for considering All Copy Products (ACP) as your partner for your communication and document strategies. At ACP, we are committed to providing CMU with the resources necessary to keep the district productive, innovative, and competitive in today’s climate.

Enclosed you will find our proposal in response to CMU’s RFP for Multi-Functional Copiers and Copier Maintenance. It is our belief that you will find ACP a very qualified and respected vendor partner to support your printing needs. In the proposal, we outline the services provided by ACP. This year marks our 43rd anniversary as an independently-owned company, dedicated to our mission of providing our customers and our team with an unparalleled experience in the office solutions industry. We achieve this through our commitment to:

 Superior Service that allows our customers to focus on their core business.  Flexible and Creative Programs designed to improve efficiencies and increase profitability for our customers.  Active Involvement in our communities.  Developing Outstanding People with unwavering loyalty and integrity.  Ongoing Investment in partner relationships to provide state of the art technologies and support.  Excellence through our unrivaled work ethic.

ACP’s experience with digital document creation, workflow, and management technologies allows us to design the optimal fleet solution for the University. A technology refresh with ACP will enhance the University’s ability to leverage a greater level of integration to further simplify device fleet administration, while benefitting from industry-leading data security driven functionality.

On behalf of our team at ACP, we appreciate the opportunity to present our recommendations for CMU.

Sincerely,

Chris Condon All Copy Products Western Slope Sales Manager 503 Colorado Ave. (970) 628-7476 Grand Junction, CO 81501 [email protected]

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TABLE OF CONTENTS

Statement of Work…………………………………………………………....……………………………………………………………………4

Solution Recommendations…………………………………………………………………………………………………………………..20

Maintenance Agreement Pricing……………………………………………………………………………………………………………25

Exceptions to Contract Terms………………………………………………………………………………………………………………..26

Appendices:

Appendix A – Sample Invoice…………………………………………………………………………………………………….28

Appendix B – Sample Reports……………………………………………………………………………………………………32

Appendix C – Sample Contract..………………………………………………………………………………………………..37

Appendix D – Exhibit A Fee Proposal…………………………………………………………………………………………40

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BACKGROUND, OVERVIEW AND GOALS: Colorado Mesa University is renewing the copier fleet for the campus in September 2020. The current fleet consists of 51 multifunction printers (MFP)/copiers across the main Grand Junction, CO campus with one device at the Archuleta Engineering Campus (AEC) and one device at the Montrose campus. The incumbent copier manufacturer on campus has been Konica Minolta since the first lease period in 2011. The current fleet information is provided in Exhibit A.

The University’s current lease agreement is inclusive for all equipment, maintenance and consumables. The University will explore an option for a three or four year lease term with this RFP. The term of the contract will be the term most advantageous to the University in both cost and equipment performance. The goal of this solicitation is to secure for campus quality, easy to use equipment that is competitively priced with low administrative burden for contract compliance. Read and Understood

STATEMENT OF WORK

Equipment

Exhibit A provides the current fleet composition and includes volume to date for each device. Vendors will review copier fleet data and provide two proposals. The first proposal will offer a like for like solution and the second, rather than proposing a like for like solution, vendor must offer equipment that is right sized for the application of the department while maintaining core functionalities and expected performance levels. It is the University’s desire to reduce complexity in the equipment, finishers suggested should offer the requirements expected in business environments. Read and Understood

Equipment offered must have user interface parity across the fleet so each device control panel is similar no matter which campus department device is used. Read and Understood

Copiers offered must be new devices; remarketed or reconditioned equipment is not acceptable. All copiers must have the functionality of printing from computer, secure print and scan to folder. Read and Understood

Product Obsolescence. All equipment furnished under this RFP must be a model in current production or in production prior to order date, with an available supply of replacement parts guaranteed through the duration of the contract. Read and Understood

If awarded model is discontinued during the term of the contract, the Vendor must provide the University with a comparable substitute at the prices quoted for the original model and its accessories. CMU reserves the right to accept the substitute based on its determination of comparability. Read and Understood

Prior to proposal award, participating vendors may be required to demonstrate a complete understanding of copier functions and ease of copier operation to CMU for all equipment being proposed. The University may test products to ensure that the infrastructure/technical specification noted herein and all aspects of connectivity, functionality and compatibility with the University’s applications are met. The University may require that the equipment be tested onsite, as well as be asked to provide equipment for a trial period at no cost to the University. Read and Understood

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IT Information The University’s Information Technology (IT) Department oversees the campus network infrastructure and technology environment. The following items have been noted as critical for the success of equipment selected for campus:  Web management interface tool allows IT administration access to a device while in use Read and Understood

 Account track can be enabled for all devices, user boxes and secure destination printing can be easily managed Read and understood

 All print jobs must be routed through the campus GoPrint environment, copier communication is not direct with client workstations Read and Understood

 Print settings must be configured on new devices prior to delivery, all copiers are to default to gray scale settings Read and Understood

 Spreadsheet with MAC addresses, copier models and features along with copier set up documentation must be provided prior to delivery Read and Understood

 Campus is currently using RightFax and does not anticipate fax enabled hardware requirements Read and Understood

 Campus fleet currently has 10 devices utilizing NSI Autostore for Banner Document Management – xTender Through our partnership we will work with the University to ensure we are recommending the most cost effective solution to provide integration between the MFD’s and the 3rd part system that the district is currently utilizing. Without having true knowledge as to how this is being utilized further discovery will be necessary.

 Devices should continue operation while displaying consumable notices such as toner low, staples out, three-hole punch paper tray full etc. Read and Understood Performance Each copier will be required to perform according to the specified monthly volume for the entirety of the agreement term. Read and Understood

Loaner: If any device is unable to perform as required for more than 32 hours of normal business operation, Contractor shall provide a loaner. Loaners must be delivered to required location in less than 48 hours from determination of loaner requirement. Read and Understood

Parts: In addition to parts replacement due to failure Contractor shall replace parts according to manufacturers estimated replacement recommendations with Original Equipment Manufacturer (OEM) parts only. Read and Understood

Removal: Contractor shall be responsible for removal of all equipment upon expiration or termination of Lease. Read and Understood

Consumables: The University maintains a supply stock of consumables for copiers in the campus central warehouse ensuring no department need wait for replenishment. The University will continue this model with the next contract. Read and Understood

Moves: The University continues to expand and move departments, requiring device movement within the term of the lease. Offeror must provide a timely, flexible, local moving solution to address requests as they are made. Read and Understood

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Full Service Maintenance Agreement The contractor shall make all required and necessary repairs and adjustments of the equipment, including the replacement of parts without charge and will keep the equipment in good working condition in accordance with the manufacturer’s standards and specifications. Maintenance shall include the cost of labor for the replacement of the copier’s drum, toner, ink, developer and all consumable items, photo conductor, masters and like transfer materials with Original Equipment Manufacturers (OEM) parts and supplies for all leased copiers. Read and Understood

Maintenance service shall also include but not be limited to monthly preventive maintenance, and on-call remedial service shall be within eight (8) working hours or less after receipt of trouble call. Contractor shall not charge extra or “overtime” for time spent repairing a machine after hours when the call was made between 8am-5pm. Read and Understood

Contractor is responsible for collecting meter reads from each copier on a quarterly basis. It will not be the responsibility of CMU or its employees to report meter reads nor should the Contractor contact departments for meter reads. Contractor shall provide a quarterly meter report on each machine and total by each location, to the Contract Administrator (or designated person). Electronic reports in Excel format are required. Read and Understood

All invoices are to be sent to the Purchasing Department as noted in the Contract. Read and Understood

The University prefers that Service Maintenance Agreements be bid only at a single rather than variable rate for the fleet. Exhibit A provides the current fleet year to date volume per device. Read and Understood

Maintenance agreement shall be included in cost per copy and include at a minimum all parts, labor, toner, drums staples and unlimited service calls. Offeror’s proposal shall clearly itemize what is included in the Service Maintenance Agreement. Read and Understood

The contractor shall have at a minimum 1 service technician dedicated to the University during the first 2 years of the contract, and 2 service technicians during years 3-4. Read and Understood

The contractor shall provide trained personnel qualified to give instructional help in the proper operation of the equipment. This service shall be made available without extra charge. An electronic instruction and operation manual for the equipment must be provided by the Contractor. Read and Understood

Awarded Contractor will be responsible for the removal of all leased copiers at the expiration or termination of the contract at no cost to the University. Incumbent contractor will remove existing equipment in tandem with fleet replacement. Read and Understood

Contractor shall provide a service manual or access to manual for each device. Read and Understood

The contractor shall deliver and set the equipment in place, make the final connection between component units, if applicable, and provide performance and safety testing to insure that the equipment is in proper operating condition. Anticipated installation window is estimated to begin September 1, 2020. Read and Understood

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1. Provide a business description of your firm, include primary services provided, local office address contact information, date of business establishment indicating type of firm (corporation, LLC, individual etc.) number of employees. Indicate how many customers are currently served in all areas of industry services.

ABOUT ACP

Choosing ACP empowers you with the best of both worlds: you get the latest information technologies from global innovators, and you get responsive service from a local company that cares. Instead of having just one technology partner, All Copy brings you a variety of technology partners so we can custom-configure the best fully integrated solutions for CMU.

Privately-Owned Established in 1975, ACP has provided the latest technologies to businesses backed by outstanding services. Unlike large, national companies that are weighed down by the ACP Grand Junction Office bureaucracy of unnecessary layers of decision-making. All Copy is 503 Colorado Ave a privately owned company. This gives us the flexibility to take care of your needs with quicker decision making. With your local office here in Grand Junction, our headquarters in Denver and additional offices in Colorado Springs, Pueblo, Glenwood Springs, Boulder, Fort Collins, Kansas City (Overland Park), Wyoming (Cheyenne), and Arizona (Phoenix), we are ready to serve your needs.

Fast Growth In 1999, ACP was purchased by current CEO and President, Brad Knepper. At that time, ACP had one location and seven employees. With hard work and dedication, ACP has grown to nine locations and now has over 400 proud employees.

Full Technology Service As technology evolves, ACP continues to refine our portfolio of products and services. In 1975, we provided copiers and fax machines. Today, our clients look to us for a full portfolio of products and services that touch every aspect of office technology. In addition to office equipment like multifunctional printers, phone systems, and 3D printing, you can also look to us for network support, cloud services, document control, and workflow automation software.

Passion for Service Our growth has been fueled by our passion to care for our clients. Our exceptional manner of conducting business has allowed us to become one of the largest independently owned office equipment companies in the United States.

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ACP’S PRIMARY SERVICES

ACP is your single source for all of your business hardware and software needs. We strive to give you a complete solution customized to your business needs and goals. We pride ourselves for being one of the few companies that can provide CMU with complete end-to-end solutions for your needs. Many of our products are designed to integrate with each other, so that you have a seamless work environment. Whether it’s your printers, software, phone system, or IT services; with ACP as your single source provider CMU will be more efficient and simplified administratively.

Managed Print Services Managed Print Services is the management of a business’ fleet of hardcopy devices, such as copiers, printers, multifunction devices, and fax machines, in a unified manner. Our team of experts evaluate the use and costs associated with these devices, develop a system for better managing these resources, recommend the proper devices for the tasks at hand, and maintain and service these devices for the most efficient and cost-effective solutions.

Workflow and Document Management Document Management is now a highly sophisticated business resource, with systems that fully automate the document process for any company from creation of the document, to on-site and in-the-field approvals, right on through document retrieval and archiving. No more paper trail, no more lost documents, no more searching for misplaced or misfiled documents: Document Management expertise from ACP puts high productivity in every document manager’s hand.

Production Printing Clients with high-volume and sophisticated printing requirements – commercial printers, quick printers, health care professional, the legal profession, etc. – us the expertise of ACP personnel to tap the finest hardware and software to get any printing job done efficiently and effectively. ACP specializes in Variable Data Printing solutions that can customize and personalize high-volume print jobs for maximum impact at competitive prices. ACP also has expertise in Large Format and Wide Format printing requirements for a broad range of industries.

Wide Format Many companies in certain industries require the constant use of Wide Format Printing to keep their businesses at peak performance. Clients in Commercial Printing, Photography, Architecture, Engineering, Oil & Gas, Graphic Arts, and more rely on cutting edge Wide Format Printing solutions from ACP. Our Wide Format experts assist in selecting the right Wide Format printers to deliver the job at hand and keep costs as low as possible, and then we service the machines and maintain supplies levels to keep this important business function in full, profitable operation.

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ACP Verticomm Solutions ACP IT Solutions division is designed to be a company’s IT department where needed, or to assist the in-house IT staff in improving and maintaining their systems. All Copy Product personnel evaluate a client’s entire technology package – hardware and software, computers, servers, printers, copiers, fax machines, scanners and more. This ensures the network is delivering on the promises and needs of each client. If need be, we also make recommendations to see that the IT system is more productive. Further, our IT team conducts Network Security Audits – to evaluate inadequate firewall protection, outdated virus and spam protectors, and systems that are susceptible to attacks from increasingly sophisticated hackers. The complete ACP IT Solutions functions at ACP identifies and clears network bottlenecks, and we offer a 24/7 U.S.-based Help Desk, as well as 24/7 backup and remote monitoring.

Phone Systems Whether you have traditional phone systems or want to implement the latest VOIP (Voice over IP) technology we are here to help.

Scanning Services ACP expertise in scanning and document handling affords out clients peace of mind. All Copy Product will pick up your hardcopy files and perform an inventory of the records at your location. Working with clients, our experts scan all of the client files and the boxes, and identify the parameters to determine how to index those files. This allows clients to search and retrieve documents with ease and confidence. Records are returned, and the electronic copies are loaded onto client company networks or delivered on DVD or a USB drive. ACP can even store an electronic back-up at our office for further protection.

MFPs & Printers While adding to our Business Technology Solutions expertise over the years, we haven’t abandoned our roots in selling, servicing and providing top-notch supplies for copiers, printers and multi-function devices. These business machines are often at the heart of a company’s productivity. Our services include evaluating each client’s fleet of business machines to determine just the right solutions to handle a client’s workflow in the most efficient and cost-effective way. Then we quickly service the machines to keep down-times to the absolute minimum, and we monitor the use of such supplies as toners and ink to ensure never run out. We carry and service machines of every size and capability from the tops names in the business, brands like Sharp, Konica Minolta, Canon, Muratec, Lexmark, Kyocera, and HP. Our partnerships with these manufacturers’ means we deliver the right-sized solution for every client, which keeps costs low and productivity high.

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ACP AWARDS

ACP has been recognized nationally as one of the top dealers in the nation for a number of products, services, our solutions, and our service. Here are just a few ways we have been recognized as an organization for our growth, depth/breadth of services, and overall quality and strength of customer service:

2019, 2018, 2017, 2016, 2015, 2014, & 2013, So far:

Sharp - Hyakuman Kai Dealer ENX Magazine – 2017 Elite Dealer Denver Business Journal Colorado BIZ Magazine –Top 250 Private Companies Award Top 100 Private Companies Award Denver Business Journal – Fastest Growing Private Company

Also:

Konica Minolta Dealer of Excellence ENX Magazine – 2016 Elite Dealer

Why these awards matter:

Pros Elite 100 Award 2011-2019: Excellence in Service ACP has been recognized as one of the top 100 dealers in the country for excellence in customer service. Because we maintain local headquarters, keep over 1.7 million dollars’ worth of parts in our local inventory, and house all of our support staff and accounting departments locally we can provide customers with unparalleled efficiencies related to service. ACP continually provides our technicians, sales staff, and administrative personnel with special training, and submits to external auditing of service statistics which holds us to the level of service depicted by this award.

Office Dealer Magazine – Elite Dealer Award, 2000 - 2019 ACP was named as one of fifty companies nationwide exemplifying growth and community service, as well as, a superior level of customer service. ACP is the only dealership to have been named an Elite Dealer every year since the award’s inception.

Inc. Magazine, Inc. 500 & 5000 ‐‐ 2003, 2007 – 2015, 2017-2019 ACP has been recognized by Inc. Magazine as one of the fastest‐growing, independently-held companies in the United States. Beginning in 2007, we have been recognized not only for our growth, but our commitment to the community with recognition in Inc. Magazine’s Inner City 100 List.

7 Time Sharp Platinum Award Winner ACP has earned this manufacturer award based off of criteria that our service department has consistently achieved including response time to service calls, customer care and training requirements met by technicians.

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Our Outstanding Service Team

All Copy Products has been a Sharp factory authorized dealer for 25 years. We have 70 factory trained service technicians in the field, and the four listed below will be servicing CMU. All Copy Products stocks $1.5m in local parts and supplies, and $11m in equipment hardware.

Dale Scheuerman Director of Service 17 years ~Dale also serves as the President for the Sharp Service Dealer Council where he is the main contact for any issues between Sharp and all dealers on the Sharp Council.

Brad Kettman Service Manager 19 years Lee Platt Field Service Technician 13 years Brad Eads Field Service Technician 31 years ~Direct Reports to Dale Scheureman

Technical Call within the Hour The technician is required to contact the customer within one hour to gather additional information and potentially fix the issue via the phone, or provide an ETA of their arrival if indeed the call requires on-site assistance.

Technician On-site Arrival/Service Call Response time is measured starting from the time that the service call is placed with ACP and ends when the ACP technician arrives at the location.

EMERGENCY SERVICE CALL PROCESS ACP understands that there are emergencies with devices based on time, task, and client area. By design, all inbound calls/emails/messages to place service calls are placed in a managed queue. Calls are prioritized by nature: cosmetic or complete machine failure, etc. In cases where a device is completely non-functioning, ACP will prioritize to ensure those situations are addressed by order, or bringing a tech from another coverage area because their availability may just be a bit faster than an already engaged technician that is a block away.

If there is an issue that is a manufacture defect or if it appears that is the case, we first take care of our client and get a loaner to you so you don’t have down time. We then work with the manufacture to get the equipment running or the manufacture will replace that particular piece of equipment. Again, we have great communication with our clients, so what is needed will be determined through conversations with the CMU and ACP.

ACP RESPONSE TIME AVERAGE All Copy Products guarantees CMU a 4-Hour average response time for all service calls. Our technicians will become very familiar with CMU so when a critical situation comes up the technician is able to respond and support CMU.

The reporting method used to report response times is a service dashboard reporting from eAutomate presented during monthly & quarterly account reviews. This is also emailed to CMU at your request or via CMU’s customized dashboard.

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ACP UP-TIME PROCESS

All Copy Products guarantees 96% uptime for the entire fleet at CMU’s locations and 96% uptime for each individual unit.

Equipment uptime is calculated using a 9-hour work day (6:00 AM – 6:00 PM), Monday through Friday and 22 work days per month, which is 198 working hours per month. Equipment that is “down” will be described as being unable to complete CMU’s copy/print/scan requirement. Preventative maintenance is exempted. Any equipment downtime (measured from the time a service call is placed) will be divided by 198 working hours, subtracted from 1 and multiplied by 100 to derive an uptime percentage.

The reporting method used to report uptime with a Microsoft Excel spreadsheet extracted from eAutomate and presented during monthly & quarterly, or at any time at your request. Monthly and quarterly in person account reviews conducted by the Account Manager and designated representative from CMU.

ALL COPY PRODUCTS SERVICE PHILOSOPHY All Copy Products’ manufacturer-certified, award-winning service team is geared to achieve 100% customer satisfaction.

All Copy Products focuses on maintaining your systems and fixing them right the first time, so we can minimize downtime and emergency service calls. To expedite the fastest possible response to your service requests, we have initiated a "1 Hour Call Ahead" program for our technicians to communicate with you.

Preventative Maintenance To optimize equipment performance, All Copy Products offers proactive preventative maintenance. We monitor up-time on each machine and schedule proactive preventative maintenance calls. This keeps your system performing at its best and eliminates the need for most service calls.

Experienced Team All Copy Products' experienced service technician’s average over 10 year’s tenure servicing the area. This means you can deal with people you know and trust who have the knowledge and experience to maintain and service your office equipment.

Fast Service Response Time All Copy Products' automated dispatching process ensures a fast response time. After our dispatchers enter your service needs, the system contacts a service rep. They are supplied with cell phones and will contact you within 1 hour.

Parts Maintenance Every customer service rep stocks a variety of the most commonly needed parts. Each local warehouse stocks a selection of machine parts as a backup to the technician. In an emergency, All Copy can overnight parts from our manufacturer's central warehouse.

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TECHNICIAN BONUS PROGRAM FROM ALL COPY PRODUCTS

WHY DO WE WIN SO MANY AWARDS FOR OUR OUTSTANDING SERVICE?

All Copy Products has advanced our position in the Office Equipment and Services market by partnering with a national consulting firm, BEI Services. BEI's goal is to stream-line customer service channels by reducing customer downtime and compensating service technicians for their hard work.

All Copy requires each technician to take a "total call" approach, rather than just repairing the issue at hand. For example, if your machine is misfeeding, but will soon need the drum replaced, our technicians will replace the drum on the current call versus returning a few days later. This benefit allows your machine to keep running more consistently and lets you concentrate on your core business rather than worry about your office equipment.

Our technicians receive bonuses on a commission structure based on the number of copies you produce between service calls, which gives them incentive. The more copies you produce between service calls, the greater the bonus the technician receives for their outstanding work.

This solution allows us to rank our technicians according to how well they are performing. The best technicians have the ability to earn bonuses every month, helping to insure that our technicians have a higher level of job satisfaction. In turn, this helps eliminate technician turnover allowing All Copy Products to have the most knowledgeable and reliable technicians around. This not only gives them incentive to improve, but allows us to allocate our service training dollars to the areas that need the most attention.

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2. Identify the primary account representative and technical service team lead for the University’s account. Offeror must be factory authorized and fully qualified to service proposed machines, key repair personnel offered must outline service credentials and length of employment.

ACP ACCOUNT TEAM LIST Chris Condon, Western Slope Sales Manager (PRIMARY CONTACT) 970-628-7476 [email protected] - Branch Sales Manager, All Copy Products: Jan 2019- Present - Business Solutions Consultant, All Copy Products: 2018-2019 - ACP President’s Club: 2018, 2019 - ACP Spring Sales Contest: 2018,2019 - ACP Summer Sales Contest: 2018,2019 - 503 Colorado Ave. Grand Junction, CO 81501

Lee Platt, Service Technician (DEDICATED TECHNICIAN FOR CMU) 970-245-1515 [email protected] - Service Technician for All Copy Products: 2007 - present - Sharp Gold Certification - BEI Platinum Technician Award 2017, 2018 - All Copy Presidents Club 2012, 2017 - 503 Colorado Ave. Grand Junction, CO 81501

Brad Eads, Service Technician (BACK UP TECHNICIAN FOR CMU) 970-245-1515 [email protected] - Service Technician for All Copy Products: 2011 - present - Service Technician for Grand Valley Imaging Systems: 1989- 2011 - Sharp Gold Certification - 503 Colorado Ave. Grand Junction, CO 81501

Brad Kettmann, Service Manager 303-295-0741 [email protected]

- Field Manager, All Copy Products: 2009-Present - Field Technician, All Copy Products: 2001 – 2009 - Konica Outward Professional - BEI Pros Advanced Service Management training - 1635 W. 13th Ave. Denver, CO 80204

Jim Ryan, Chief Information Officer 303-295-0741 [email protected]

- IT Manager, All Copy Products: 1999 – Present - Connectivity Specialist, Finzer Imaging Systems: 1997 – 1999 - Account Executive, Finzer Imaging Systems: 1993 – 1997 - Microsoft Certified Systems Engineer - Certified Digital Imaging Architect - Numerous Sharp/Canon/Konica Minolta Certifications - 1635 W. 13th Ave. Denver, CO 80204

Bryce Otsuka, IT Field Supervisor 303-295-0741 [email protected]

- IT Field Supervisor, All Copy Products: 2007 – Present - IT Connectivity Specialist, All Copy Products 2005 – 2007 - Geek Squad Agent, Best Buy 2003-2005 - MCSE, MCSA, MCP, CCNA, Net +, and A + - Konica Master Certified, eCopy Certified, Canon certifications - 1635 W. 13th Ave. Denver, CO 80204

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ACP Leadership Team – 78 years experience

All Copy Products Owner and President: Brad Knepper

Brad is originally from Independence, Iowa and a graduate of University of Iowa in 1994. Brad’s career in copier sales started with a small private dealership in Iowa in 1993. Brad was the top salesperson out of sixteen his first year. After one year, Brad was promoted to a supervisory position. Brad moved to Denver in 1996 and took a position as Sales Manager for Finzer Imaging Systems and earned an invitation to Finzer’s president club trip the first year. In 1996, Brad was recruited by IKON Office Solutions to build a new sales team on the Sharp division. In 1999, Brad purchased All Copy Products. At the time the company had 7 employees and was just over $1 million in sales. All Copy now has over 400 employees with annual sales exceeding $72 million.

All Copy Products Executive Vice President: Scott Dewar

Scott has been with All Copy Products for 17 years and is a graduate of the University of Iowa. Scott oversees virtually every department in the company, with the exception of sales. Scott has been intimately involved with ACP’s growth, including the implementation and conversion of nine acquired companies.

All Copy Products Vice President of Sales: Jennifer Huddle

Jennifer has been with All Copy Products for 20 years, and has 22 years industry experience. Jennifer came to ACP as an Account Executive, and after a year was promoted to Sales Manager. After 7 years, she was promoted again in 2007 to be one of our VP of Sales.

All Copy Products Vice President of Sales: Troy Baranek

Troy has been with All Copy Products for 19 years, and has 20 years industry experience. Troy came to ACP as an Account Executive, and after a year was promoted to Sales Manager. After 7 years, he was also promoted again in 2007 to be one of our VP of Sales.

ACP MISSION STATEMENT We are committed to helping you optimize available technology, enhance productivity, reduce business risk and maximize return on investment. Leveraging our expertise and past experiences, we offer a customized approach to designing, developing, and implementing end-to-end solutions to meet your needs.

As the employees of ACP, an independently-owned company, we are dedicated to our mission of providing our customers and our team with an unparalleled experience in the office solutions industry. We achieve this through our commitment to:  Superior service that allows our customers to focus on their core business.  Flexible and creative programs designed to improve efficiencies and increase profitability for our customers.  Active Involvement in our communities.  Developing outstanding people with unwavering loyalty and integrity.  Ongoing investment in partner relationships to provide state of the art technologies and support.  Excellence through our unrivaled work ethic.

We Set the Standard in Everything That We Do. 15 | P a g e

3. Provide three references for clients of the same size and scope as the University. References must include 1) Company name, 2) Company address, 3) Current contact name and phone number, 4) Size of fleet leased, 5) Length of lease.

Mesa County Valley School District 51 330 24th Court. Grand Junction, CO 81501 Lisa Sharp Director of Contracts and Purchasing 970-254-5179, [email protected]

184 Sharp Multifunction Copiers 75 Konica Minolta and Sharp desktop printers Over 150 Sharp Aquos Boards First lease with ACP 4 years 2019 refreshed fleet on another 4 year lease

Greeley-Evans Weld County School District 6 1025 Ninth Ave. Greeley, CO 80631 Mandy Hydock Finance Director 970-348-6127, [email protected]

95 Konica Minolta Multifunction Copiers First lease with ACP 5 years 2020 refreshed fleet on another 5 year lease

University of Colorado Boulder Athletics UCB 372 Boulder, CO 80309 Cory Hilliard Senior Associate Athletic Director-Business Operations & Athletics Financial Officer 303-492-4898, [email protected]

30 Konica Minolta Multifunction Copiers First lease with ACP 4 years 2017 refreshed fleet on another 5 year lease

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4. Is your company currently for sale or involved in any transaction to expand or become acquired by another business entity? If yes, explain the impact to the organizational and operational structure of your existing company. No.

5. Provide any details of past or impending litigation or claims filed against your company that would negatively impact your company’s performance under an agreement with the University. None exist.

6. Is your company currently in default of any loan or financing agreement with any bank, financial institution, or other entity? If so, specify the dates, details, circumstances, and prospects for resolution. No.

7. Provide details on how the University can place bulk consumable orders for warehouse storage to supply the campus fleet. CMU prefers a vendor managed inventory approach to keep adequate product stock available that University personnel does not have to audit. For the minimum amounts desired to keep on hand at all times, ACP will collaborate with CMU staff managing this process. ACP will utilize our real time dashboard as well as FM Audit to ensure adequate supply levels per machine utilizing ATR (auto toner replenishment).

8. Provide a detailed implementation plan highlighting key dates working backward from estimated start of installation September 1, 2020. Implementation plan shall include equipment installation, IT support and end user training available to make the transition as seamless as possible for CMU. ACP will assign a dedicated project manager along with your account manager. Together along with others will coordinate and oversee the entire implementation project. Below is a sample implementation plan and timeline. Upon award we will customize and co-author the implementation schedule. ACP team members will need a resource from CMU to help with implementation and additional information needed.

SAMPLE IMPLEMENTATION PLAN & TIMELINE Timeline Steps Owner Notes July 2020 Contract Award CMU To Be Determined by CMU Identify space, electrical and environmental Site Survey Each Location CMU/ACP requirements

IT Infrastructure CMU/ACP Identify network / communication requirements

Modify site(s) if required to support specified equipment Modifications CMU capabilities.

Verify CMU/ACP Complete Site Check to verify ready to go.

Initial set-up of devices, testing, pre-loading the network TBD Pre-Flight Staging of Hardware ACP configuration settings, address books, account codes, customizing interface, etc. This includes any pre-installation driver deployment via your TBD Print Driver Installation CMU/ACP network, customization, defaults, etc.

Delivery of devices to each location may or may not include immediate hardware installation. Depending on site, TBD Hardware Delivery ACP equipment may be staged prior to installation to expedite deployment systematically.

TBD Delivery of Supplies ACP Day of installation, including back-up supplies for each unit.

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TBD Remove existing equipment ACP Day of installation.

Hardware installation/implementation can take place during Hardware September 1, 2020 ACP this window. This will be coordinated prior with the University Installation/Implementation to ensure as little interruption as possible. Training for Administration and other immediate users. TBD Training Administration CMU/ACP Tailored to operational efficiencies.

Training Educators / Training tailored for general use and specific needs. Key TBD CMU/ACP Administration Operator, Basic, etc. Scheduled as needed: after install/training, at beginning of TBD Follow-up Training CMU/ACP new sessions, etc. First Customer Support 2 Weeks after installation. Review success or additional TBD CMU/ACP Meeting requirements. TBD Account Reviews CMU/ACP Scheduled quarterly for duration of partnership.

9. After the implementation phase and initial training performed, how is ongoing end-user support/training handled? Chris Condon is your primary account manager. She will oversee all ongoing training with the assistance of a back-up Business Solutions Consultant in the Grand Junction Office. Through quarterly account reviews, areas requiring additional support can be identified, however, ongoing training is available to all departments as they need it by contacting Chris Condon and scheduling additional training sessions.

10. A single quarterly statement shall be itemized by location and machine with serial number and model number, payable Net: 30-day terms. Provide a sample of a typical invoice. Read and Understood. See Appendix A for Sample Invoice.

11. Provide detail on requests for removal of devices due to non-appropriation during the term of lease. CMU will reach out to Chris Condon (account manager) regarding the location that has lost funding to schedule pick up of device and adjust contract pricing accordingly. I.e. signing new documentation to remove the device and make pricing adjustments with the leasing company.

12. Provide detail on requests for additional devices during the term of lease; how are additional devices added to the fleet? In addition to Chris Condon (account manager), CMU will be assigned a dedicated billing administrator. We have an addition and removal process, facilitated by the account manager and billing administrator to ensure invoicing is always correct. ACP is also flexible to create a customized process for CMU.

13. The awarded vendor is expected to maintain an accurate inventory of all devices as follows: a. Describe your process, tools and technology for tracking hardware, accurate inventory of all devices, and usage/utilization for devices. All Copy Products uses E-automate as our CRM which tracks all service/billing locations. If CMU makes any changes on their own, we ask that they help ACP keep our records updated and accurate. FM Audit will pick up any usage/utilization for devices and we will continue to take advantage of the summer break to move lower usage devices around.

b. Describe your process for performing data accuracy audits. ACP performs a monthly service revenue analysis by customer covering the last four months when performed. We investigate any variance from the customer trend. I.e. Notifying us where a % change in average volume is greater than 10% and average volume is greater than 500. This is only one of the many examples.

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c. Collect quarterly meter reads All Copy Products collect meters quarterly by FM audit.

d. Describe the types and the frequency of equipment service reporting available. All Copy Products uses E-info, E-Automate and FM audit which tracks service, billing, supply orders. All Copy Products can provide data on any machine or location for any time period that the university requests.

14. A sample of report types must be provided. All Copy products has had customers ask for customized reports. We are able to work with CMU to customize reports based on the University’s needs. Sample reports attached in Appendix B.

15. Provide any contract or agreement that will part of the final contract document package. The University anticipates continued usage of NSI for scanning to the Banner Document Management Solution, xTender. Provide any software EULA required as part of the contract package. Please see response to Section 3: Statement of Work; Equipment IT Information re: NSI. Based on entities like CMU, we work to have language changed to fit requirements of the university. Sample Contract attached in Appendix C.

16. Exhibit A: Copier Schedule provides a second worksheet marked Fee Proposal which provides the template required for copier pricing. All fee proposals must follow this format. See Appendix D for Exhibit A: Fee Proposal template.

*All Copy Products meets or exceeds all Standard Insurance Requirements listed in Section 1 # 40.

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Solution Recommendations

ACP takes a holistic approach as your partner. Our partnership includes providing CMU with a solution that immediately enhances the visibility of your print environment. As we know things often change, utilizing visual data, dash boards and measurable reports, ACP is able to further enhance the power of our partnership by providing ongoing solutions and recommendations.

ACP urges CMU to help us with a co-authoring approach. Communication is critical to a positive customer experience, we as an organization are open to dialog from the President to the Service Field Technician and anyone in between. With our proven partnerships with Mesa County School District 51, Weld County School District 6, University of Colorado Boulder Athletic Department, and many more, we have cultivated successful business relationships to the benefit of all. We are looking forward to the opportunity to build a strong partnership with CMU.

CMU has requested replacement of 51 Konica Minolta multifunction printers ranging from 28-pages per minute. With an estimated print / copy volume of approximately 450,486 mono and 103,718 color images per month. The pricing provided will be on a FMV lease and maintenance will be a provided on cost per copy basis @ .0032 per B/W and .033 per color.

As the largest independent dealer in the Rocky Mountain Region, ACP has the ability to recommend several different manufacturers to address the need of the CMU. It is rare that just one brand is the best in everything so when and where appropriate we can suggest the best device based both on the criteria requested and the value provided by the device. After careful consideration we are recommending the Sharp product line as your recommended solution. This is based on their ability to provide standard features not standard by other manufacturers, such as full pull out QWERTY keyboards, document preview with edit, and single pass doc feeders.

Some of the other key advantages that Sharp products provide are:  Ease-of-Use  Interface Customization  Mobile Printing and Scanning  Sharpdesk® Desktop Document Management  Cloud Portal Office  Sharp Remote Device Manager  Sharp Security Suite  OSA Technology  Server-less Printing  Full bleed printing on 70 ppm devices

Sharp multifunctional printers (MFPs) are designed to make device setup easier and faster. These are not your typical all-in-one copier, printing, faxing, and scanning devices. Precision engineered to help increase workflow efficiency and provide exceptional image quality, Sharp MFPs are easier to operate, control, monitor, manage and maintain, helping take your business to the next level of productivity and performance.

Sharp MFPs safeguard University records through the utilization of account codes/badge printing, user/group profiles, passwords, or external user accounts contained in an LDAP or Active Directory server.

Utilizing our 25 year partnership with Sharp and being the largest independent dealer in the Rocky mountain region, and the only Pros Elite dealer in the Colorado market place, ACP is positioned to be the best fit for CMU’s technology needs. Together we will strive to build a powerful partnership.

ACP’s goal and objective is to be your single source for all of your business hardware and software needs. We strive to give you a complete solution customized to your business needs and goals. We pride ourselves for being one of the few companies that can provide CMU with complete end-to-end solutions for your needs. Many of our products are designed to integrate with each other, so that you have a seamless work environment. Whether it’s your printers, software, phone system, or IT services; with ACP as your single source provider will make CMU more efficient and simplified administratively.

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Like for Like Solution*

Sharp Sharp Sharp Sharp Sharp Sharp

MX-3071 MX-3571 MX-4071 MX-5071 MX-6580N MX-7580N

Color, Color Scan Color, Color Scan Color, Color Scan Color, Color Scan Color, Color Scan Color, Color Scan

30 ppm 35 ppm 40 ppm 50 ppm 65 ppm 75 ppm

C / P / S C / P / S C / P / S C / P / S C / P / S C / P / S

50 Sheet Staple 50 Sheet Staple 50-Sheet Inner 50-Sheet Inner 50-Sheet Inner 50-Sheet Inner Finisher (4,000 Finisher (4,000 Staple Finisher Staple Finisher Staple Finisher Staple Finisher sheet capacity) sheet capacity) (2) 500-Sheet (2) 500-Sheet (3) 500-Sheet (3) 500-Sheet (3) 500-Sheet (3) 500-Sheet Drawers and 2,100- Drawers and 2,100- Drawers Drawers Drawers Drawers Sheet Tandem Sheet Tandem Drawer Drawer

100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-127 V 100-127 V 100-127 V 100-127 V 208-240 V, 20 A 208-240 V, 20 A 15 A 15 A 15 A 20 A 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch (Optional) (Optional) (Optional) (Optional) (Optional) (Optional) Quantity 1 Quantity 5 Quantity 13 Quantity 7 Quantity 4 Quantity 3

*Brochures for all devices will be sent via email for your review.

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Like for Like Solution, Continued*

Sharp Sharp Sharp Sharp Sharp Sharp

MX-2651 MX-M3071 MX-M5071 MX-M6071 MX-M7570 MX-M905

Color, Color scan B/W, Color scan B/W, Color scan B/W, Color scan B/W, Color scan B/W, Color scan

26 ppm 30 ppm 50 ppm 60 ppm 75 ppm 90 ppm

C / P / S C / P / S C / P / S C / P / S C / P / S C / P / S

65 Sheet Staple 50-Sheet Inner Staple 50-Sheet Inner Staple 50-Sheet Inner Staple 50-Sheet Inner Staple 3,000-Sheet Finisher(3,000 sheet Finisher Finisher Finisher Finisher Staple Finisher capacity) (2) 500-Sheet Drawers (2) 500-Sheet Drawers (3) 500-Sheet Drawers (3) 500-Sheet Drawers (3) 500-Sheet Drawers (3) 500-Sheet Drawers and 2,100-Sheet and 2,100-Sheet Tandem Drawer Tandem Drawer

100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-127 V 100-127 V 100-127 V 100-127 V 100-127 V 208-240 V, 20 A 15 A 15 A 15 A 15 A 20 A 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch (Not 3-Hole Punch (Optional) (Optional) (Optional) (Optional) Available) (Optional) Quantity 4 Quantity 2 Quantity 1 Quantity 4 Quantity 5 Quantity 2

*Brochures for all devices will be sent via email for your review.

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Recommended Solution*

Sharp Sharp Sharp Sharp Sharp Sharp

MX-3571 MX-5071 MX-7580N MX-M3571 MX-M5071 MX-M7570

Monochrome, Color Monochrome, Color Color, Color Scan Color, Color Scan Color, Color Scan B/W, Color scan Scan Scan 35 ppm 50 ppm 75 ppm 35 ppm 50 ppm 75 ppm

C / P / S C / P / S C / P / S C / P / S C / P / S C / P / S

50 Sheet Staple 65 Sheet Staple 50-Sheet Inner 50 Sheet Inner 50-Sheet Inner 50-Sheet Inner Finisher (4,000 sheet Finisher ( 3,000 Staple Finisher Staple Finisher Staple Finisher Staple Finisher capacity) sheet capacity) (2) 500-Sheet (2) 500-Sheet (2) 500-Sheet (2) 500-Sheet (2) 500-Sheet (2) 500-Sheet Drawers Drawers and 2,100- Drawers and 2,100- Drawers and 2,100- Drawers and 2,100- Drawers and 2,100- and 2,100-Sheet Sheet Tandem Sheet Tandem Sheet Tandem Sheet Tandem Sheet Tandem Tandem Drawer Drawer Drawer Drawer Drawer Drawer

100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-Sheet Bypass 100-127 V 100-127 V 100-127 V 100-127 V 100-127 V 208-240 V, 20 A 15 A 20 A 15 A 15 A 20 A 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch 3-Hole Punch (Not (Optional) (Optional) (Optional) (Optional) (Optional) Available) Quantity: 27 Quantity: 8 Quantity: 2 Quantity: 5 Quantity: 3 Quantity: 6

*Brochures for all devices will be sent via email for your review.

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Recommended Solution

- Benefits CMU by providing quality, easy to use equipment that is competitively priced with low administrative burden for contract compliance.

- Adjusts sizes of machines in certain areas to accommodate larger/smaller volumes which will allow volumes to be evenly distributed.

- Minimizes down time on devices equipped with inner stapling finishers due to the capability of the copier to continue to run should a problem occur with the finisher.

- Consolidates equipment down to 6 models with like interface for continuity across the campus, which facilitates optimal end user experience within your environment.

Fleet Optimization Program

In an effort to ensure that the fleet is running on an efficient basis at all times. All Copy will offer to evaluate the usage on the equipment annually and rotate equipment from high volume areas to low volume areas as deemed necessary based on machine performance standard usage requirements.

Move of Devices

Due to the uncertainty surrounding the number of moves currently averaged by CMU, All Copy Products will work collaboratively with the University to understand how and why devices are being moved. Together we will determine the approximate number of moves needed per year. After this determination, All Copy Products will designate a baseline of moves allotted per year before charges are incurred and what subsequent moves will cost.

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ALL-INCLUSIVE EQUIPMENT MAINTENANCE AGREEMENT PRICING

ACP is providing pricing for an all-inclusive Maintenance Program. The pricing is based on a cost per copy basis of .0032 per B/W and .033 per color that is standard across all devices.

Maintenance is all-inclusive and covers:  All Parts (Drums and Fusers Included)  All Toner and Developer  All Service And Labor  Staples

TOTAL ANNUAL PAYMENT ALL DEVICES (See Appendix D for Breakdown) All Copy Products Solution 36 Month Term 48 Month Term

Like For Like $68,419.56 $55,162.80

Recommended $62,033.02 $50,011.68

3 Hole Punch Option Pricing Total Cost per 36 Month Lease 48 Month Lease Device Quantity Accessory Cost Per Unit Cost Per Unit

MX-2651 1 $175 $4.84/Month $3.90/Month

MX-3071 1 $175 $4.84/Month $3.90/Month

MX-3571 1 $180.25 $4.99/Month $4.02/Month

MX-4071 1 $175 $4.84/Month $3.90/Month

MX-5071 1 $175 $4.84/Month $3.90/Month

MX-6580N 1 $325 $8.99/Month $7.25/Month

MX-7580N 1 $325 $8.99/Month $7.25/Month

MX-M3071 $175 $4.84/Month $3.90/Month MX-M5071 1 $175 $4.84/Month $3.90/Month MX-M6071 1 $175 $4.84/Month $3.90/Month

MX-M7570 1 $175 $4.84/Month $3.90/Month

MX-M905 1 $334.75 $9.26/Month $7.46/Month The pricing above and listed in Appendix D remains the same for the initial (3) or (4) year contract.

Pricing Includes:  Shipping, Delivery and Installation of new equipment  IT Networking  Unlimited Training throughout the life of the agreement  Removal of existing equipment Jamex Coin Op Solution As a Sharp Partner, Jamex provides many solutions that will integrate with the recommended device to fit your coin op needs. Upon award of the bid, All Copy Products will do further discovery to find a solution that best meets CMU’s needs.

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Exceptions to Contract Terms

 In the CMU PSA Model #15:State Remedies, Section A. Termination for Cause and/or Breach, All Copy Products agrees with the ability to term for cause and or breach but need to have a mutually acceptable terminology for what cause or breach means. I.e. if the machine is running under manufacturer specs that All Copy Products would have the ability to cure including up to full replacement of device.

 In the CMU PSA Model #15: State Remedies, Section C is still in question pending CMU’s discussion with the AG’s office to determine if the University has ever terminated an agreement using this paragraph.

 In the RFP Section 1, #32 Contract Cancellation: All Copy Products agrees to the right to cancel for cause but need to have mutually acceptable terminology for cause.

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VENDOR SIGNATURE FORM

CMU-20-2678 Campus Copiers

Proposals Due: July 7, 2020 Time: 11:00 am MDT

Email Proposal to: ContacUAttention: Colorado Mesa University - Purchasing Office Suzanne Ellinwood 1260 Kennedy Avenue (970) 248-1337 Grand Junction, CO 81501 mailto:[email protected]

Proposals properly marked with Bid No., Due Date and Time, subject to the conditions herein stipulated in accordance with specifications set forth herein, will be accepted in the CMU Purchasing Office, 1260 Kennedy Avenue, Grand Junction, CO 81501 prior to the due date and time set forth above. Proposals are to be e-mailed to solicitation point of contact. All prices shall include shipping, handling and delivery, FOB Destination, Colorado Mesa University, Grand Junction, CO.

The Offeror herein noted has carefully examined all components, instruciions and requirements of this Quote and proposes to furnish the services described herein. The undersigned hereby agrees to provide Campus Copiers on behalf of Colorado Mesa University in accordance with the specifications, requiremems, terms and conditions contained herein for the rates quoted. The undersigned certifies that all representations, certifications and statements within ifs proposal are true and accurate as of the date of the proposal submission. The person signing this Vendor Signature Form certifies that he/she is a duly authorized officer for the Offeror, and that the information and any materials enclosed with this proposal represent the capability of the company to provide the services described in the quote.

This Vendor Signature Form pagegbe signed for proposal to be valid.

COMPLETE THE FOLLOWING:

Federal Employer ID No. 90-0117005 Date: 7/7/2020

Company Name: All Copy Products

Authorized Signature:

Typed/Ptinted Name: Jennifer Huddle

Title: VP of Sales

Address: 1635 W. 13th Ave.

City/State/Zip: Denver, CO 80204 Phone No.: 303-295-0741 Fax No.:

Contact for Clarifications:

Name: Chris Condon Title: Western Slope Sales Manager Phone No.: 970-628-7476 Fax No.: Email: [email protected] Offeror Acknowledges Receipt of Addendum No. 1 2 (Addendums MUST be acknowledged)

CMU-20-2678 Page 18 of 18

APPENDIX A: SAMPLE INVOICE

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Keep lower portion for your records - Please return upper portion with your payment New Billing Address:

New Equipment Location:

If you need additional assistance updating your address, please contact us to speak to an Account Support Advisor.

Agreement #: 003- -000 Invoice Format: GFSC001

APPENDIX B: SAMPLE REPORTS

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FM Audit Maintenance of Account

Is Managed Account Name Manufacturer Model Serial Number IP Address Asset Number ERP ID Firmware Version 1 Is Networked First Audit Date Last Audit Date Total Pages Total Pages Mono Total Pages Color Level 1 Pages Level 2 Pages Level 3 Pages Square feet Linear Feet FALSE ABC COMPANY-Denver CANON iR-ADV C5550 ABC12345 12.3.456.78 53.20 TRUE 6/26/2019 9:34:23 AM 6/27/2019 11:26:19 AM 55030 18142 36888 TRUE ABC COMPANY-GJ CANON iR-ADV C5550 ABC12345 12.3.456.78 53.20 TRUE 6/26/2019 9:34:23 AM 6/27/2019 11:26:19 AM 21399 7239 14160 FM A u d itQ u arterlyA nalys isofVolum e

D ate: W ednesday, July01, 2020 11:33:26A M C lientName: ABCCOMPANY C lientC ontac tInformation: Valued C u stomer S ite/SiteC od e: Unknown M eterA nalysisP eriod : 6/1/2020 to 7/1/2020 - Last Full Month

Report Summary:

90 Device(s) from 3 Manufacturer(s) and 28 Distinct Model(s). 5172 Total Pages, 2617 Monochrome, 2555 Color (reported values). Meter Comparison

Total Pages Mono Pages Color Pages Total Pages Mono Pages First Color Pages First Total Pages Last Mono Pages Last Color Pages Last Period Meter Period Meter Period Meter Total Pages Total Mono Pages Color Pages Parent Account ERP Equip ID Meter Source Manufacturer Model First Meter Meter Meter First Meter Date Meter Meter Meter Last Meter Date Difference Difference Difference AMV Total AMV Total AMV Service Copies A llC opyP rod u c ts O ns ite2/Ons ite2 HP C olorL aserJetC P 40 20 S eries1619 466 1153 6/1/2020 12: 15P M 1619 466 1153 6/30/20 20 0 0 0 0 0 0 0 A llC opyP rod u c ts O ns ite2/Ons ite2 HP C olorL aserJetC P 40 20 S16592 eries 2692 1390 0 6/1/2020 12: 15P M 16592 2692 1390 0 6/30/20 20 0 0 0 0 0 0 0 Uptime Report

TOTAL TOTAL REPAIR RESPONSE LOCATION MODEL SERIAL EQUIP ID TIME TIME # CALLS AVG RESP TIME UPTIME % Av monthly vol AR45N #DIV/0! 100.0% 15,184 AR45N #DIV/0! 100.0% 16,801 AR45N #DIV/0! 100.0% 26,802 AR45N #DIV/0! 100.0% 8,810 AR45N #DIV/0! 100.0% 12,715 AR45N #DIV/0! 100.0% 13,473 AR45N #DIV/0! 100.0% 19,215 AR45N #DIV/0! 100.0% 6,403 AR45N #DIV/0! 100.0% 21,991 AR45N #DIV/0! 100.0% 16,836 AR45N #DIV/0! 100.0% 15,536 AR45N #DIV/0! 100.0% 23,305 AR45N #DIV/0! 100.0% 28,597 AR45N #DIV/0! 100.0% 20,644 AR45N #DIV/0! 100.0% 8,814 AR45N #DIV/0! 100.0% 13,015 AR45N #DIV/0! 100.0% 15,828 AR45N #DIV/0! 100.0% 16,448 AR45N #DIV/0! 100.0% 12,959 ARM550N #DIV/0! 100.0% 5,087 FAX5000 #DIV/0! 100.0% 14,895 ARM550N #DIV/0! 100.0% 28,522 ARM550N #DIV/0! 100.0% 37,973 FAX5000 #DIV/0! 100.0% H850N #DIV/0! 100.0% H850N #DIV/0! 100.0% 2,984 H2100 #DIV/0! 100.0% H850N #DIV/0! 100.0% 3,853 F5700 #DIV/0! 100.0% 302 F5700 #DIV/0! 100.0% F5700 #DIV/0! 100.0% 1,097 H4050 #DIV/0! 100.0% H4100 #DIV/0! 100.0% 10,714 H4100 #DIV/0! 100.0% H4100 #DIV/0! 100.0% H4100 #DIV/0! 100.0% 46,022 H2100 #DIV/0! 100.0% H8500 #DIV/0! 100.0% 14,373 H2100 #DIV/0! 100.0% HP1200 #DIV/0! 100.0% H810N #DIV/0! 100.0% 21,023 H2200 #DIV/0! 100.0% H2200 #DIV/0! 100.0% 9000DN #DIV/0! 100.0% 2,565 AR45N 3.41 1.94 5 0.39 99.0% 25,363 ARM550N #DIV/0! 100.0% 29,875 HP1200 #DIV/0! 100.0% LJ 3030 ALL-IN-ONE #DIV/0! 100.0% HP1200 #DIV/0! 100.0% HP1200 #DIV/0! 100.0% AR45N 3 0.93 1 0.93 99.3% 17,038 DR3060 #DIV/0! 100.0% 0 ARM455NA 3 4.99 2 2.50 98.5% 4,947 QMS MAGICOLOR 7300 #DIV/0! 100.0% 3,984 QMS MAGICOLOR 7300 #DIV/0! 100.0% 4,030 QMS MAGICOLOR 7300 #DIV/0! 100.0% 6,411 QMS MAGICOLOR 7300 #DIV/0! 100.0% 6,325 QMS MAGICOLOR 7300 #DIV/0! 100.0% 3,104 QMS MAGICOLOR 7300 1 1.13 2 0.57 99.6% 2,195 QMS MAGICOLOR 7300 #DIV/0! 100.0% ARM455NA 1.17 1 0.00 99.8% 3,370 FO4450 #DIV/0! 100.0% ARM455NB #DIV/0! 100.0% 26,909 ARM455NB #DIV/0! 100.0% 10,102 C250P #DIV/0! 100.0% 881 MX2700 4.17 2.98 2 1.49 98.7% 3,545 MX4501 4.42 1.99 7 0.28 98.8% 3,390

7/6/2020 Uptime Report

MX4501 1 2.87 1 2.87 99.3% 7,702 MX4501 2 6.7 1 6.70 98.4% 3,305 MX4501 #DIV/0! 100.0% MX4501 2 3.01 1 3.01 99.1% 5,534 MX4501 1 2.88 1 2.88 99.3% 1,327 MX5500 23.25 18.47 12 1.54 92.4% 2,822 MX5500 #DIV/0! 100.0% 2,701 MX5500 14.84 21.37 11 1.94 93.4% 2,029 MX4501 1.33 2.59 1 2.59 99.3% 3,725 MX4501 1 1 0.00 99.8% 2,042 MX4501 #DIV/0! 100.0% MX5500DN 4 0.57 2 0.29 99.2% 762 MX4501 9.5 3.28 4 0.82 97.7% 4,037 MX5500 3.33 13.07 2 6.54 97.0% 7,936 MX5500 1.67 0.75 1 0.75 99.6% 3,648 MX5500 8.67 5.54 6 0.92 97.4% 3,474 MX5500 4.08 12.34 4 3.09 97.0% 1,981 MX5500 4.83 10.45 2 5.23 97.2% 8,721 FS-4000 #DIV/0! 100.0% 71 FS-4000 #DIV/0! 100.0% 469 FS-4000 #DIV/0! 100.0% 13,045 FS-4000 #DIV/0! 100.0% FS-4000 2.25 4.03 2 2.02 98.9% 8,721 MX5500 #DIV/0! 100.0% 476 FODC635 #DIV/0! 100.0% FS3900DN 0.17 1.83 1 1.83 99.6% 0 MX5500 0.33 0.07 1 0.07 99.9% 159

TOTALS 105.42 123.78 74 1.67 99.5%

7/6/2020

APPENDIX C: SAMPLE CONTRACT

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APPLICATION NO Page Management Agreement CONTRACT NO 4141 Colorado Blvd - Denver, CO 80216 - Phone 303.295.0741 - Fax 303.298.0102 This document is written in "Plain English". The words you and your refer to the customer. The words Owner, we, us, and our refer to All Copy Products, Inc. Every attempt has been made to eliminate confusing language and create a simple, easy-to-read document. Full Legal Name Street Address Suite No.

City State Zip Phone Fax

Billing Name (If different from above) Billing Address Suite No.

City State Zip Email

Equipment Location (If different from above)

MAKE/MODEL NO./ACCESSORIES QTY SERIAL NO. STARTING METER

AGREEMENT TERMS AGREEMENT PAYMENT AMOUNT SECURITY DEPOSIT Term in Months Payments of (mos.) Agreement Payment Period is Monthly Unless Otherwise Indicated (Plus Applicable Taxes) Payment includes B&W images per month Excess images billed @ per B&W image Payment includes Color images per month Excess images billed @ per Color image Payment includes scans per month Excess images billed @ per scan

All Secure Privacy Protection Number of Devices: x $8.00 per Device Per Month Initials: Accept Decline (applicable charges will be billed in addition to the Payment set forth above)

END OF AGREEMENT OPTIONS: You will have the following options at the end of the original term, provided the Agreement has not terminated early and no event of default under the Agreement has occurred and is continuing. 1. Purchase the Equipment at Fair Market Value. 2. Renew the Agreement per Paragraph 1. 3. Return Equipment as provided in Paragraph 6.

THIS IS A NONCANCELABLE / IRREVOCABLE AGREEMENT, THIS AGREEMENT CANNOT BE CANCELED OR TERMINATED. OWNER ACCEPTANCE All Copy Products, Inc. Dated Owner Signature Title CUSTOMER ACCEPTANCE X Director Dated Customer Signature Title

Federal Tax ID# Print Name GUARANTY As additional inducement for us to enter into the Agreement,SAMPLE the undersigned ("you") unconditionally, jointly and severally, personally guarantees that the customer will make all payments and meet all obligations required under this Agreement and any supplements fully and promptly. You agree that we may make other arrangements including compromise or settlement with the customer and you waive all defenses and notice of those changes and will remain responsible for the payment and obligations of this Agreement. We do not have to notify you if the customer is in default. If the customer is in defaults, you will immediately pay in accordance with the default provision of the Agreement all sums due under the terms of the Agreement and will perform all the obligations of the Agreement. If it is necessary for us to proceed legally to enforce this guaranty, you expressly consent to the jurisdiction of the court set out in Paragraph 15 and agree to pay all costs, including attorneys fees incurred in the enforcement of this guaranty. It is not necessary for us to proceed first against customer before envorcing this guaranty. By signing this guaranty, you authorize us to obtain credit bureau reports for credit and collection reports.

PRINT NAME OF GUARANTOR SIGNATURE DATE

SOCIAL SECURITY # ADDRESS ALL COPY PRODUCTS PAGE MANAGEMENT AGREEMENT TERMS & CONDITIONS 1. AGREEMENT: You agree to rent from us the personal property described under "MAKE/MODEL NO./ACCESSORIES" and as modified by supplements to this Master Agreement from time to time signed by you and us (such property and any upgrades, replacements, repairs, and additions referred to as "Equipment") for business purposes only. You agree to all of the terms and conditions contained in this Agreement and any supplement, which together are a complete statement of our Agreement regarding the listed Equipment ("Agreement") and supersedes any purchase order or outstanding invoice. This Agreement may be modified only by written agreement and not by course of performance. This Agreement becomes valid upon the date it is accepted and signed by us ("Commencement Date") and continues thereafter for the number of consecutive months shown. As you will have possession of the property from the date of its delivery, if we accept and sign this Agreement you will pay us interim rent for the period from the date the Equipment is delivered to you until the first billing date, as reasonably calculated by us based on the Rental Payment, the number of days in that period and a month of 30 days. The term will be extended automatically for successive 12 month terms unless you send us written notice between ninety (90) and one hundred fifty (150) days before the end of any term of your intent to return the Equipment AND complete the return within 30 days of the end of term. If any provision of this Agreement is declared unenforceable in any jurisdiction, the other provisions herein shall remain in full force and effect in that jurisdiction and all others. You authorize us to insert or correct missing information on this Agreement including your proper legal name, serial numbers and any other numbers describing the Equipment. You agree to provide updated annual and/or quarterly financial statements to us upon request. Your failure to sign the Delivery and Acceptance Form does not change or affect your obligation to purchase and pay for Equipment pursuant to the terms of any other contract or agreement you may have entered into with Us or your supplier. The original of this Agreement shall be that copy which bears a facsimile or original of Your signature and which bears Our original signature. 2. RENT: Rent will be payable in installments, each in the amount of the Monthly Payment set forth on the face of this Agreement plus any applicable sales, use or property tax. If we pay any tax on your behalf, you agree to reimburse us promptly along with a processing fee. You will pay the security deposit on the date you sign this Agreement. Subsequent installments will be payable on the first day of each rental payment period shown beginning after the first rental payment period or otherwise agreed. We will have the right to apply all sums received from you to any amounts due and owed to us under the terms of this Agreement. 3. MAINTENANCE AND SUPPLIES: The charges established by this Agreement include payment for the use of the designated Equipment and accessories, maintenance by Us (during normal business hours); inspection, adjustment, parts replacement, drums and cleaning material required for proper operation, as well as black toner, color toner, and developer. Paper must be separately purchased by customer. We may charge you a Supply Freight Fee to cover our costs of shipping supplies to you. 4. OWNERSHIP OF EQUIPMENT: Except for Agreements with a $1 out purchase option, we will have title to the Equipment (excluding software). If you have $1 out purchase option and/or the Agreement is deemed to be a security agreement, you grant us a security interest in the Equipment and all proceeds there-from. You agree to keep the Equipment free and clear of all liens and claims. 5. WARRANTY DISCLAIMER: WE MAKE NO WARRANTY EXPRESS OR IMPLIED, INCLUDING THAT THE EQUIPMENT IS FIT FOR A PARTICULAR PURPOSE OR THAT THE EQUIPMENT IS MERCHANTABLE. YOU AGREE THAT YOU HAVE SELECTED EACH ITEM OF EQUIPMENT BASED UPON YOUR OWN JUDGMENT AND DISCLAIM ANY RELIANCE UPON ANY STATEMENTS OR REPRESENTATIONS MADE BY US. 6. LOCATION OF EQUIPMENT: You will keep and use the equipment only at your address shown above and you agree not to move it unless we agree to it. At the end of the term of this Agreement (or any renewal term), you will return the Equipment at your expense, in retail resalable condition, full working order, and in complete repair in a time and manner to a location we specify. We also have the right to inspect the Equipment at any time during normal business hours. 7. LOSS OR DAMAGE: You are responsible for the risk of loss or for any destruction of or damage to the Equipment. No such loss or damage relieves you from the payment obligations under this Agreement. You agree to promptly notify us in writing of any loss or damage and you will then pay to us the present value of the total of all unpaid rental payments for the full rental term plus the estimated fair market value of the Equipment at the end of the originally scheduled term, all discounted at six percent (6%) per year (present value). Any proceeds of insurance will be paid to us and credited, at our option, against any loss or damage. 8. COLLATERAL PROTECTION AND INSURANCE: You agree to keep the Equipment fully insured against loss with us as loss payee in an amount not less than replacement cost until this Agreement is terminated. You also agree to a general public liability insurance policy from anyone who is acceptable to us and to include us as an insured on this policy. You agree to provide us certificates or other evidence of insurance acceptable to us, before this Agreement begins or, at our sole discretion we may either; 1) obtain insurance and you will pay us for any insurance premium and related charges on which we may make a profit OR 2) we may waive the insurance requirement and charge you a monthly damage surcharge of up to .0035 of the Equipment cost and on which we also may make a profit. NOTHING IN THIS PARAGRAPH WILL RELIEVE YOU OF YOUR RESPONSIBILITY FOR LIABILITY INSURANCE COVERAGE ON THIS EQUIPMENT. 9. INDEMNITY: We are not responsible for any loss or injuries caused by the installation or use of the Equipment. You agree to hold us harmless and reimburse us for loss and to defend us against any claim for losses or injury caused by the Equipment. This indemnification will continue after the termination of this Agreement. 10. TAXES AND FEES: You agree to pay when invoice all taxes (including personal property tax, fines and penalties) and fees relating to this Agreement or the Equipment. If we pay any of the above for you, you agree to reimburse us and pay us a processing fee for each payment we make on your behalf. You also agree to pay us any filing fees prescribed by the Uniform Commercial Code or other law and reimburse us for all costs involved in completing this transaction. On the day the first payment is due, You agree to pay us a fee of $75.00 to reimburse our expenses for preparing financial statements, other documentation costs and all other ongoing administrative costs during the term of the Agreement. You further agree to pay us, on the day the first payment is due, a fee of $100 to reimburse our expense for delivery and installation of the Equipment. You will indemnify us on an after-tax basis against the loss of any tax benefits anticipated at the commencement date arising out of your omissions. We reserve the right to charge a fee upon termination of this Agreement either by trade-up, buy-out, or default. Any fee charged under this Agreement may include a profit and is subject to applicable taxes. 11. ASSIGNMENT: YOU HAVE NO RIGHT TO SELL, TRANSFER, ASSIGN OR SUBRENT THE EQUIPMENT OR THIS AGREEMENT. We may sell, assign, or transfer this Agreement without notice. You agree that if we sell, assign, or transfer this Agreement, the new Owner will have the same rights and benefits that we have now and will not have to perform any of our obligations. You agree that the rights of the new Owner will not be subject to any defenses, or set offs that you may have against us. 12. DEFAULT AND REMEDIES: If you do not pay any rental payment or other sum due to us or other party when due or if you break any of your promises in the Agreement or any other Agreement with us, you will be in default. If any part of a payment is late, you agree to pay a late charge of 15% of the payment which late or if less, the maximum charge allowed by law. If you are ever in default, we may retain your security deposit and at our option, we can terminate or cancel this Agreement and require that you pay; (1) all sums due under this agreement; (2) the unpaid balance of this Agreement (discounted at the Present Value Rate as defined in Section 7); (3) the amount of any purchase option if none is specified, 20% of the original Equipment cost which represents our anticipated residual value in the Equipment and require that you return the Equipment to a location designated by us. We may recover interest on any unpaid balance at the rate of 8% per annum. We may also use any of the remedies available under Article 2A of the Uniform Commercial Code as enacted in the State of Owner or its Assignee or any other law. If we refer this Agreement to an attorney for collection, you agree to pay our reasonable attorney's fees and actual court costs. If we have to take possession of the Equipment, you agree to pay the cost of repossession. The net proceeds of the sale of any repossessed Equipment will be credited against what you owe us under this Agreement. YOU AGREE THAT WE WILL NOT BE RESPONSIBLE TO PAY YOU ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR ANY DEFAULT BY US UNDER THIS AGREEMENT. You agree that any delay or failure to enforce our rights under this Agreement does not prevent us from enforcing any rights at a later time. It is further agreed your rights and remedies are governed by this Agreement and you waive customer's rights under Article 2A (508-522) of the UCC. 13. UCC FILINGS: You grant us a security interest in the Equipment if this Agreement is deemed a secured transaction and you authorize us to record a UCC-1 financing statement or similar instrument, and appoint us "your attorney-in-fact to execute and deliver such instrument, in order to show our interest in the Equipment." 14. SECURITY DEPOSIT: The security deposit is non interest bearing and is to secure your performance under this Agreement. Any security deposit made may be applied by us to satisfy any amount owed by you, in which event you will promptly restore the security deposit to its full amount as set forth above. If all conditions here within are complied with and provided you have not ever been in default of this Agreement per Paragraph 12, the security deposit will be refunded to you after the return of the Equipment in accordance with Paragraph 6. 15. CONSENT TO LAW, JURISDICTION, AND VENUE: This Agreement shall be deemed fully executed and performed in the state of Owner or its Assignee's principal place of business and shall be governed by and construed in accordance with its laws. If the Owner or its Assignee shall bring any judicial proceeding in relation to any matter rising under the Agreement, the Customer irrevocably agrees that any such matter may adjudged or determined in any court or courts in the State of the Owner or its Assignee's principle place of business, or in any court or courts in Customer's state of residence, or in any other court having jurisdiction over the Customer or assets of the Customer, all at the sole election of the Owner or its Assignee. The Customer hereby irrevocably submits generally and unconditionally to the jurisdiction of any such court so elected by Owner or Assignee in relation to such matters. You waive trial by jury in any action between us. 16. OVERAGES AND COST ADJUSTMENTS: You agree to comply with any billing procedures designated by us, including notifying us of the meter reading at the end of each month. At the end of the first year of this Agreement and once each successive twelve month period, we may increase your payment, and the image charge over the images included (Excess) by a maximum of 15% of the existing charge. 17. UPGRADE/DOWNGRADE PROVISION: AFTER INCEPTION OF THE AGREEMENT AND UPON YOUR REQUEST, WE MAY REVIEW YOUR IMAGE VOLUME AND PROPOSE OPTIONS FOR UPGRADING OR DOWNGRADING TO ACCOMMODATE YOUR NEEDS. FOR MUNICIPALITIES ONLY 18-A. CUSTOMER COVENANTS: You covenant and warranty that (1) it has, in accordance with the requirements of law, fully budgeted and appropriate sufficient funds for the current budget year to make the payments scheduled to come due and meet its other obligations under the Agreement and such funds have not been expended for other purposes; and (2) that there is no action, suit, proceeding, or investigation pending, or threatened in any court or other tribunal or competent jurisdiction, state or federal or before any public board or body, which in any way would (a) would restrain or enjoin the delivery of the Agreement or the ability of you to make its Base Payments (as set out above); (b) content or affect the authority for the execution or delivery of, or the validity of the Agreement; or (c) contest the existence and powers of you; nor is there any basis for any such action, suit, proceeding, or investigation; and (3) That the Equipment will be operated and controlled by you and will be used for essential government purposes and will to be essential for the term of the Agreement. (4) You have not previously terminated a rental for non- appropriation, except as specifically described in a letter appended hereto. 18-B. SIGNATURES: Each signor (two if monthly payment exceeds $1,200) warrants that he/she is fully conversant with the governing relevant legal and regulatory provisions and has full power and authorization to bind you. Signor(s) for you further warrant(s) its governing body has taken the necessary steps; including any legal bid requirements, under applicable law to arrange for acquisition of the Equipment, the approval and execution has been in accordance with all applicable open meeting laws; and that a resolution SAMPLEof the governing body of you authorizing execution of the Agreement has been duly adopted and remains in full force and effect. 18-C. NON APPROPRIATION: In the event you are in default under the Agreement because: 1. Funds are not appropriated for a fiscal period subsequent to the one in which the Agreement was entered into which are sufficient to satisfy all of your obligations under the Agreement during said fiscal period; 2. Such non-appropriation did not result from any act or failure to act by you; 3. You have exhausted all funds legally available for all payments due under the Agreement; and 4. There is no other legal procedure by which payment can be made to Owner. Then, provided that (a) you have given Owner written notice of the occurrence of Paragraph 1 above thirty (30) days prior to the occurrence; (b) Owner has received a written opinion from your counsel verifying the same within ten (10) days thereafter; and (c) you do not directly or indirectly purchase, rent or in any way acquire any services or Equipment supplied or provided for hereunder; upon receipt of the Equipment delivered to a location designated by Owner, at your expense. Owners remedies for such default shall be to terminate the Agreement at the end of the fiscal period during which notice is given; retain the advance payments, if any; and/or sell, dispose of, hold use or rent the Equipment as Owner in its sole discretion may desire, without any duty to account to you.

25740 - 10/28/09 Page 2 of 2 Customer Initials X

APPENDIX D: EXHIBIT A FEE PROPOSAL

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CMU-20-2678 Campus Copier Fleet Like for Like Solution Fee Proposal

Annual Lease Annual Lease Payment - 3 Payment - 4 Department Location Manufacturer/Model Year Term Year Term B&W CPC Color CPC Biology - Color Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-7580N $2,256.36 $1,819.20 0.0032 0.033 Music & Theatre/Speech MPAC 1221 N. 12th Street, Grand Junction, Co 81501 Sharp MX-7580N $2,256.36 $1,819.20 0.0032 0.033 Athletics - Color MC 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-7580N $2,256.36 $1,819.20 0.0032 0.033 Facilities/Purchasing CSA 1260 Kennedy Avenue, Grand Junction, CO 81501 Sharp MX-6580N $2,156.76 $1,738.92 0.0032 0.033 Social Science - LHH Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-6580N $2,156.76 $1,738.92 0.0032 0.033 Nursing/Health Science* Mav Center 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-6580N $2,156.76 $1,738.92 0.0032 0.033 Academic Affairs Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-6580N $2,156.76 $1,738.92 0.0032 0.033 Construction Management Mechanicl Engineering (CMME) AEC, 2510 Foresight Circle, Grand Junction, CO 81505 Sharp MX-M6071 $995.76 $802.80 0.0032 0.033 Math Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-M6071 $995.76 $802.80 0.0032 0.033 PA Program (Development Center)* Student Wellness Center, 1060 Orchard Ave, Grand Junction, CO 81501 Sharp MX-M6071 $995.76 $802.80 0.0032 0.033 Social Science - Houston Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-M6071 $995.76 $802.80 0.0032 0.033 Physical Environmental Science (PES) Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-M905 $2,666.64 $2,149.92 0.0032 0.033 Business & Professional Studies - Black & White Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-M905 $2,666.64 $2,149.92 0.0032 0.033 Registrars Office Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Financial Administrative Services (FAS)/Human Resources (HR) Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Admissions/Processing #2 AO 1175 Texas Avenue, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Admissions/Recruitment #1 AO 1175 Texas Avenue, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Financial Aid Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Math Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Marketing Albers Hall, 1172 Elm Avenue, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Teacher Education - #1 Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Teacher Education #2 Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 University Center Administration UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Housing (Residence Life) Housing 1175 Texas Avenue, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Business & Professional Studies - Color Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Associate Student Government (ASG) UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Engineering Department Confluence Hall, 1410 N 7th St, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Montrose Center Mont 234 S. Cascade Avenue, Montrose, CO 81401 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Alumni Affairs Foundation/Alumni 1450 N. 12th Street, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Fine Arts Fine Arts, 1002 Bunting Avenue, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Academic Advising/IRIS Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Student Recreation Center Mav Cntr 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Student Diversity/Success Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-4071 $1,128.48 $909.84 0.0032 0.033 Little Mavs Little Mavs, 1704 N. 8th St, Grand Junction, CO 81501 Sharp MX-M3071 $713.64 $575.40 0.0032 0.033 Sodexo UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-M3071 $713.64 $575.40 0.0032 0.033 Bookstore (Maverick Store) UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 University Center Information Desk UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 President's Office Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Sponsored Programs Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 VP Student Services Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Educ Access Services Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-2651 $713.64 $575.40 0.0032 0.033 Testing Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-3071 $970.92 $782.76 0.0032 0.033 Library Coin Op Library, 1200 College Place, Grand Junction, CO 81501 Sharp MX-2651 $713.64 $575.40 0.0032 0.033 Tutorial Learning Center Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-2651 $713.64 $575.40 0.0032 0.033 Library Room 230 Library, 1200 College Place, Grand Junction, CO 81501 Sharp MX-2651 $713.64 $575.40 0.0032 0.033 Language Literature & Com (additional) Escalante 1020 Elm Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Language Literature & Com Escalante 1020 Elm Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Nursing/Health Science* Mav Center 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Athletics - B&W MC 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 PES Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Student Accounts Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-M5071 $929.40 $749.28 0.0032 0.033 CMU-20-2678 Campus Copier Fleet Recommended Solution Fee Proposal

Annual Lease Annual Lease Manufacturer/Model Payment - 3 Payment - 4 Department Location Year Term Year Term B&W CPC Color CPC Biology - Color Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-7580n $2,256.36 $1,819.20 0.0032 0.033 Music & Theatre/Speech MPAC 1221 N. 12th Street, Grand Junction, Co 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Athletics - Color MC 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-7580n $2,256.36 $1,819.20 0.0032 0.033 Facilities/Purchasing CSA 1260 Kennedy Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Social Science - LHH Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Nursing/Health Science* Mav Center 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Academic Affairs Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Construction Management Mechanicl Engineering (CMME) AEC, 2510 Foresight Circle, Grand Junction, CO 81505 Sharp MX-M3571 $921.12 $742.56 0.0032 0.033 Math Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-M5071 $1,004.04 $809.52 0.0032 0.033 PA Program (Development Center)* Student Wellness Center, 1060 Orchard Ave, Grand Junction, CO 81501 Sharp MX-M3571 $921.12 $742.56 0.0032 0.033 Social Science - Houston Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-M5071 $1,004.04 $809.52 0.0032 0.033 Physical Environmental Science (PES) Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Business & Professional Studies - Black & White Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Registrars Office Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Financial Administrative Services (FAS)/Human Resources (HR) Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Admissions/Processing #2 AO 1175 Texas Avenue, Grand Junction, CO 81501 Sharp MX--3571 $1,094.04 $882.00 0.0032 0.033 Admissions/Recruitment #1 AO 1175 Texas Avenue, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Financial Aid Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Math Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-5071 $1,244.76 $1,003.56 0.0032 0.033 Marketing Albers Hall, 1172 Elm Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Teacher Education - #1 Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Teacher Education #2 Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 University Center Administration UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Housing (Residence Life) Housing 1175 Texas Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Business & Professional Studies - Color Dominguez 1400 Houston Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Associate Student Government (ASG) UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Engineering Department Confluence Hall, 1410 N 7th St, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Montrose Center Mont 234 S. Cascade Avenue, Montrose, CO 81401 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Alumni Affairs Foundation/Alumni 1450 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Fine Arts Fine Arts, 1002 Bunting Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Academic Advising/IRIS Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Student Recreation Center Mav Cntr 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Student Diversity/Success Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Little Mavs Little Mavs, 1704 N. 8th St, Grand Junction, CO 81501 Sharp MX-M3571 $921.11 $742.56 0.0032 0.033 Sodexo UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-M3571 $921.11 $742.56 0.0032 0.033 Bookstore (Maverick Store) UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 University Center Information Desk UC 1455 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 President's Office Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Sponsored Programs Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 VP Student Services Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Educ Access Services Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Testing Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Library Coin Op Library, 1200 College Place, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Tutorial Learning Center Houston 1150 North Avenue, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Library Room 230 Library, 1200 College Place, Grand Junction, CO 81501 Sharp MX-3571 $1,094.04 $882.00 0.0032 0.033 Language Literature & Com (additional) Escalante 1020 Elm Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Language Literature & Com Escalante 1020 Elm Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Nursing/Health Science* Mav Center 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-M5071 $1,004.04 $809.52 0.0032 0.033 Athletics - B&W MC 1130 Mesa Avenue, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 PES Wubben 1316 College Place, Grand Junction, CO 81501 Sharp MX-M7570 $1,734.24 $1,398.24 0.0032 0.033 Student Accounts Lowell Heiny Hall, 1310 N. 12th Street, Grand Junction, CO 81501 Sharp MX-M-3571 $921.12 $742.56 0.0032 0.033

THANK YOU FOR YOUR CONSIDERATION.

We appreciate the opportunity to earn your partnership!

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1. Page 18, 12- Detail of requests for additional devices:

To request an additional device be added to the fleet, the person designated with authority to make the request will reach out to Chris Condon, your account manager. Chris will then ask a series of questions regarding the needs of the department the device is for to determine the best fit for that environment. Chris will then make a recommendation of which unit we should order. Once a unit is agreed upon, Chris will send the necessary paperwork to the authorized signor to add the device to your current lease. The lease payment will increase accordingly, but the length of the lease will not be affected. Chris will submit the paperwork and get the unit ordered. Upon arrival of the equipment, a delivery and training time will be set up with the key user of the department.

Page 24-Moves:

Depending on our delivery schedule, we generally require a 24 hour notice moves, however, if we are able to accommodate the request sooner, we will. Moves are made M-F between the hours of 9am and 5pm. To request a move the authorized personnel would reach out to Chris Condon, your account manager and let her know what machine needs to be moved by giving her the ID # of the machine and she will then confirm the current address we’re moving the machine from and get the new address that we are moving the machine to, along with the new key user information. Chris will then submit the necessary paperwork to schedule the move. The key user of the new location will be contacted to schedule delivery and training times. Unless requests would be of an excessive nature, i.e.20 moves every 2 weeks; the moves will be done at no additional charge to the University. These moves are not counted in the recommend machine moves that All Copy may make to optimize fleet performance.

2. Implementation Timeline: See attached The time line shown is just a recommendation based on award and paperwork being completed by 8/5. Should All Copy be awarded the bid, our main focus from the time of award throughout implementation will be this project. We will work collaboratively with the staff at CMU to help decide which of the offices you prefer to go first in the delivery process. We typically suggest that you start with one of your lower traffic areas so as to cause the least interruption in the work environment as possible; however, the delivery schedule/order of delivery will depend on which machines are able to be pulled from our current inventory and which ones need to be ordered. The plan is to deliver machines each day beginning 8/24 and going through 8/28. The delivery schedule/order of delivery will depend on which machines are able to be pulled from our current inventory and which ones need to be ordered. Upon delivery of the machines, we will supply quick start Instructional Guides to be displayed at each machine. Initial training on the machines will be done at each location on the day of delivery by Chris Condon unless otherwise requested by the department’s users.

3. Appendix A-Sample Invoice Yes, there is an electronic available once generated and CMU will be able to see the invoice details electronically on a portal while reconciling.

4. Contract: The sample contract provided was changed by Mesa County School District that was proprietary to their district needs. If CMU needs to make changes to the existing contract presented, we are able to discuss any changes that need to be made. Cr ea Copier Implementation SIMPLE GANTT CHART by Vertex42.com https://www.vertex42.com/ExcelTemplates/simple-gantt-chart.html EntCMU Chris Condon/Lee Platt Mon, 8/3/2020 Ent Project Start: Th 1 Aug 3, 2020 Aug 10, 2020 Aug 17, 2020 Aug 24, 2020 Aug 31, 2020 Sep 7, 2020 Sep 14, 2020 Sep 21, 2020 e Display Week: C 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 Th ASSIGNED TASK PROGRESS START END M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S is TO C Contract Award/Implementation set-up CMU ell C Paperwork negotiation/Finalization/Signing Chris Condon 8/3/20 8/5/20 ell R Site Survey Each Location/Gather Key User info CMU/Chris Condon 8/6/20 8/7/20 o for each location Order for machines placed Chris Condon 8/7/20 8/7/20

IT Infrastructure discussion Lee Platt, Bryce Otsuke, CMU IT Team 8/6/20 8/7/20

Make any modifications to environment if CMU 8/10/20 8/14/20 necessary Th Complete site check to verify ready to go Chris Condon/ Lee Platt/ CMU Team 8/17/20 8/17/20 e

Pre-Flight Staging of Hardware

Devices received at ACP GJ Warehouse Lee Platt 8/14/20 8/14/20

Initial set-up of devices, testing, pre-loading Lee Platt/Brad Eads/IT 8/17/20 8/28/20 the network configuration settings, address Print Driver Installation ACP & CMU IT Teams 8/17/20 8/28/20

Delivery Times Scheduled Lee Platt/CMU 8/24/20 8/28/20

Training Times scheduled Chris Condon/CMU 8/24/20 8/28/20 Sam

Hardware/Supply Delivery Lee Platt 9/1/20 9/4/20

Training

Training of Administration Chris Condon/CMU 9/1/20 9/4/20

Training of Educators/other end users Chris Condon/CMU 9/1/20 9/4/20

Follow-up Training Chris Condon/CMU 9/21/20 9/25/20

Account Health Check up Sam

First Customer Support Meeting Chris Condon/CMU 9/21/20 9/21/20

First Partnership Review-Reviews will be Chris Condon/CMU 12/1/20 12/1/20 scheduled quarterly throughout contract

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