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Moto G7 Plus Iii

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Moto G7 Plus Iii User Guide © 2021 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. Manufactured with Dolby technologies under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories. All other product or service names are the property of their respective owners. Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this help content, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Some images in help content are examples only. You can also read this help on your phone at Settings > Help. Moto G7 Plus iii Contents Set up phone 1 About your hardware 1 Insert and remove SIM and SD cards 2 Copy data from old phone 4 Manage dual SIMs 6 Set up voicemail 7 Set up email 8 Prepare for emergencies 9 Make it yours 10 Learn the basics 12 About your home screen 12 About your lock screen 13 New to Android? 15 If this is your first smartphone 15 If you had an iPhone 16 About your Google account 17 Status bar icons 18 Phone terms you should know 22 Get around on your phone 24 Learn gestures 24 Use navigation bar 25 Use quick settings 26 Turn screen off and on 28 Adjust volumes 29 Frequently used tools 31 Turn flashlight on and off 31 Take screenshots 31 Control phone with your voice 32 Get directions to a location 33 Use Time and Weather widget 34 Manage time spent on your phone 35 Work with text 39 Use onscreen keyboard 39 Cut, copy, paste text 40 Use voice typing 41 Fill in forms automatically 41 Personalize your phone 43 Home screen 43 Change wallpaper 43 Moto G7 Plus iv Customize your Favorites tray 43 Add widgets, shortcuts, or folders 44 Remove widgets, shortcuts, or folders 46 Remake your home screen with launchers 46 Lock screen 48 Use a screen saver 48 Sounds 49 Set ringtones 49 Enhance sound 50 Avoid interruptions with Do Not Disturb 51 Stop phone from speaking 54 Other sound settings 55 Silence “Hello Moto” during power up 55 Turn off charging sounds 55 Apps 56 About your apps 56 View two apps on screen 60 View notifications 61 Manage your apps 64 Install or update apps 64 Manage or delete apps 66 Protect against harmful apps 68 Search and browse 70 Search the web 70 Search your phone 72 Browse websites 73 Text messaging 75 About text and multimedia messages 75 Read, send, manage text messages 75 Add attachments 78 Save attachments from text message 78 Turn group messaging on or off 79 Change default messaging app 79 Control notifications for text messages 79 Change text message reply to incoming calls 80 Get text messages on your computer 80 Email 82 Read, send, manage emails 82 View email attachments 83 Preview inboxes from home screen 84 Add email signature 84 Moto G7 Plus v Control email notifications 84 Calendar app 86 About the calendar 86 Find calendar events 86 Create and manage events 87 Control notifications for calendar events 88 Clock app 89 Set alarms 89 Use timer or stopwatch 89 Set date and time 91 Moto app 92 About the Moto app 92 Shrink screen for one-handed use 92 Use phone hands-free 93 Preview notifications when screen sleeps 94 Photos app 96 Share photos and videos 96 Upload photos and videos 96 Calls, contacts, voicemail 98 Phone calls 98 Answer calls 98 Make calls 99 During a call 100 Make video calls 101 Make conference calls 102 Block calls and texts 102 Turn call waiting on and off 104 View and delete call history 104 Make emergency call from locked phone 106 Contacts 107 Add contacts 107 Edit or delete contacts 108 Star your favorite contacts 109 Sort contacts 109 Share contacts 110 Voicemail 112 Use voicemail 112 Send all calls from contact to voicemail 113 Music 114 Listen to radio 114 Moto G7 Plus vi Listen to music 115 Transfer Play Music library to YT Music 116 Transfer music files 116 Connect a MIDI device 117 Battery 118 Charge phone 118 Extend battery life 118 Use Battery Saver mode 119 Show battery percentage in status bar 120 Storage 121 About storage options 121 Manage phone storage 121 Manage SD card 122 Find downloaded files 123 Recover recently deleted files 124 Upload music to cloud 124 Upload photos and videos 124 Scan documents and make copies 125 Network and internet 127 Connect to Wi‑Fi networks 127 Use Airplane mode 128 Control data usage 128 Share your internet connection 130 Connect to VPNs 132 Connected devices 133 Connect with Bluetooth™ 133 Connect with Wi-Fi Direct 135 Tap & pay with NFC 135 Share or receive with NFC 136 Cast screen or media to TV 137 Transfer files between phone and computer (USB) 139 Print from your phone 140 About wireless sharing 141 Other settings 144 Apps & notifications 144 Change app settings 144 Choose how apps notify you 145 Display 148 Adjust screen brightness 148 Adjust screen colors at night 148 Use Device theme 148 Moto G7 Plus vii Change screen timeout 149 Stop automatic rotation 149 Choose color mode 150 Change font and display size 150 Security & location 151 About security 151 Protect against harmful apps 152 Be ready to find a lost phone 152 Lock and unlock phone 153 Set screen lock 153 Adjust lock options 154 Unlock with trusted devices 155 Unlock with your face 156 Unlock at trusted places 157 Keep phone unlocked while it's on you 158 Unlock with voice commands 158 Use fingerprint security 159 Set lock screen preferences 161 Use location services 162 Pin your screen 164 Lock SIM card 164 Accounts 166 Add or remove accounts 166 Change name & info in your Google account 167 Sync apps with your Google account 167 Control what info Google collects 168 Accessibility 170 Visual assistance 170 Hearing assistance 172 Dexterity assistance 173 Use accessibility shortcuts 174 System 176 Record your IMEI number 176 Find legal and product information 176 Languages & input 177 Customize the keyboard 177 Use multiple languages 178 Customize Power button gesture 179 Back up phone 179 Users and guests 181 Share your phone 181 Moto G7 Plus viii Add, modify, remove users 182 Add or delete guest 183 Fix a problem 184 Hardware issues 184 Phone is slow or unstable 184 Phone feels warm or hot 184 Phone won't turn on 185 Phone restarts or crashes 185 Screen is frozen or won't respond 186 Screen displays wrong colors 186 SD card problems 187 Call and SIM issues 190 Problems making/receiving calls 190 Problems during calls 192 Battery issues 194 Charging problems 194 Battery drains too fast 194 Bluetooth, Wi-Fi, USB issues 196 Bluetooth problems 196 Wi-Fi problems 198 Can't transfer files or connect to computer 199 Account and sign-in issues 201 Forgot unlock code 201 Can't sign in to Google 201 Account sync issues 201 App issues 203 App or widget problems 203 Camera problems 204 Messaging problems 205 Gmail problems 207 Play Store problems 207 Maintenance procedures 208 Update Android software 208 Reset Wi-Fi, cellular data, and Bluetooth 208 Reset phone 209 Get more help 210 Set up phone 1 About your hardware Hardware diagram 1. Earpiece/speaker 2. Front camera 3. Microphone 4. Tray for SIM and SD card 5. Proximity and ambient light sensors 6. Volume up/down button 7. Power button Set up phone 2 1. Back cameras 2. LED flash 3. Fingerprint sensor 4. Microphone 5. Speaker grill 6. USB-C port for charging, transferring files, sharing connection with tethered devices. 7. Headset jack Care for your phone To clean the screen: • While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces. • If the screen gets drops of liquid on it, wipe it with a clean, dry cloth. To disinfect your phone: • It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen. • When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including the charging port, headphone jack, microphones and speakers. • Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and avoid spraying cleaners directly on the screen. Insert and remove SIM and SD cards About the SD card Your phone supports an optional microSD card up to 512 GB. Set up phone 3 A Class 2, 4, or 6 card is sufficient. Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices. After you insert the card, be sure to update settings within media apps (like camera, music, and podcast apps), so they use the card to store content you create or download.
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