WELCOME YOUR HOLIDAY STARTS HERE

Entertainment Guide Park Information Local Attractions Monkey Tree Wifi

2 Hours, 2 devices = £3 24 hours, 2 devices = £5 4 Days, 2 devices = £10 7 Days, 2 devices = £15 30 Days, 2 Devices = £25 Welcome to Monkey Tree Holiday Park! On behalf of all the team here at Monkey Tree Holiday Park, We would like to extend a warm welcome and wish you a very pleasant stay with us!

For those of you returning to holiday with us we trust that you have yet another enjoyable stay. We hope that our Monkey Tree essential Holiday Guide will provide you with all the information you will need whilst at the park.

If you require any help or advice, please let us know - Our friendly Reception Team are happy to answer any questions or help in any way they can. Our Maintenance and Housekeeping Teams are here to help and will gladly attend to any issues that may arise during your stay. We would very much appreciate it if guests could alert us to any matters that need attending to at the earliest convenience, by reporting them to Reception, in order to ensure that we can deal with matters in an efficient and timely Manner.

Our Reception telephone number is01872572032 . Reception opening times vary seasonally. For overnight assistance please contact our Security Team using Reception telephone number.

We would very much like to know your thoughts on the park and would appreciate it if you would take a moment to complete a feedback form and drop it into Reception. You could even leave us a review on Tripadvisor.

All Feedback forms will be entered into a prize draw to win a free Holiday at Monkey Tree Holiday Park!

www.monkeytreeholidaypark.co.uk Arrivals & Departures Accidents or Emergencies Coronavirus update In case of a minor accident please report to Reception where a member of the team Please refer to your welcome email regarding Check in Will contact a First Aider to assist you. Please note that you will be required to fill out an accident report form with a First Aider. In the case of an emergency or Pitch CheckInTime: From 12noon major accident please see below. Static Check In Time: From4pm CheckOutTime: 10amPitches&Statics

Static Arrivals Fire Assembly Points: Kindly note that we cannot check guests in any earlier than 4pm - as our dedicated Housekeeping Team are busy prior to 4pm cleaning your Car Wash - Situated in the arrivals Car Park Holiday Home and individually checking each one! The Club - Middle of the Central Village Holiday Home Field - Bottom of the Field Touring/ Camping Arrivals If you have arrived early we cannot guarantee that your pitch will be available until 12 noon. Many of our returning guests will know that if pitches are Directions to Hospital (A&E) - TR1 3LQ available we will do our best to check you in early. Please be mindful of the fact that guests already on the pitches do not check out until 10am - We allow a Turn right out of the Holiday Park. At the end of the road turn left and then immediately 2 hour window for our Grounds Team to check the pitches and cut the grass. right. Follow the winding road until you reach the A30. Turn right onto the A30. Keep following the road until you reach Chiverton Cross roundabout and take the first exit, following signs for Truro. Go straight on at two more roundabouts and at the 3rd turn Waiting to check in? left and the hospital is on the right hand side. Whilst waiting to check in why not have a walk around park and make use of the facilities. You never know you may bump into Funky Monkey! Directions to Hospital (Minor Injuries) - TR7 1RQ

Turn left out of the Holiday Park and follow the road for half a mile. At the T- Junction turn Departures Right onto the A3075 to Newquay. Stay on this road for approximately 4 miles until you reach a mini roundabout and take the first exit. At the next roundabout turn right past the Check out on your day of departure is 10am - However once your Boating Lake. Then take a left at the next roundabout. Drive up a steep hill past the school Holiday Home or Pitch is vacated you are invited to use the park facilities for the on the left. At the traffic lights turn right onto St Thomas Road. The hospital is at the end rest of the day of the road

www.monkeytreeholidaypark.co.uk Park Facilities Coronavirus update Please use hand sanitising stations around park before using the facilities

For the kids’ For the big kids’ Trampolines Amusement Arcade* Amusement Arcade* Fishing* Remote Cars and Boats* Crazy Golf Course Small Machine - £4.60 per wash Ride on Cars and Large Machine - £6.00 per wash Diggers* Dryer - £1.00 for 15 mins Handy Hint - All Laundry Machines only accept *Fishing~In addition to your EA Rod Crazy Golf ~Crazy Golf is located in £1.00 and 20p License which is obtained from the the Central Village and is Free. We ask Post Office, a Monkey Tree Fishing for a £5 deposit per Club which must Permit must be purchased from be retuned after your game in order Reception. Please note, lake opening to receive a refund. Clubs can be times may vary and on rare occasions obtained from Reception or The Club. due to circumstances beyond our Park Facilities control the lakes may have to close Please note that opening times can Toilet and Shower Facilities temporarily. Children under 14must vary seasonally. There are a number of toilet and shower facilities located around the Park which are all be accompanied by an adult. pinpointed on our Park Map. Disabled shower block facilities can be found in Ash Field (Block 3). Beech Field (Block4), Elm Field (Block2) and Willow Field (Block1). Terms and Conditions Elm and Willow Field disabled blocks are accessible using a radar key. Ash and Beech Disabled blocks are accessible using a standard key which can be borrowed from Reception. We wouldlike to remind guests that as perour terms and conditions children must be supervised at all timeswhilst using the Park facilities. Thisis especially We ask for a returnable deposit of £10 important in the indoor play area, which is unmanned. Wewould also like to remind guests thatchildren under the age of 14 must be accompanied by an Family Bathroom *Laundry Facilities adult when using the Swimming Pool and whenattending Kids’ Club. There are family bathrooms situated in various blocks There are 3 laundry blocks facilities on park. around park. Ask Reception for your Nearest bathroom. Located in Block 1, Block 2 & Block 3 We ask for a returnable key deposit of £10.

*Cash Machine There is a cash machine situated on park in theentrance to The Clubfor your convenience. Please note that this machine is operated by a third party and therefore a charge may be applicable. www.monkeytreeholidaypark.co.uk Alcohol ~Alcohol may only be All fouling must be removed and consumed in the following areas: placed in the appropriate bins and we ask that dogs are only exercised in • The Club and outside courtyard. the designated area as highlighted on • The Summer Nights Bar, Take away our Park Maps. We regret that dogs and outside courtyard area. are not permitted in the Swimming • Individual units (Tent, Caravan, etc.) Pool, Bars, Shop, Reception, Takeaway, Amusement Arcade, Soft Play, All areas of the Park other than those Outdoor Play Zone, Laundry Facilities, listed above are alcohol free zones. Toilet Blocks or Dishwashing Facilities.

Children under 14~Kindly note that Any owner who is found to be walking parents are responsible for the safety their dog outside of the designated of their children at all times and all area, not keeping them on a lead or not children under the age of 14 must be cleaning up after them may be subject accompanied by an Adult. This includes, to a penalty.Please do not leave your but is not limited to, facilities such as dog unattended at any time; the Kids’ Club, Indoor and Outdoor play RSPCA will be informedof any dogs zone’s and Swimming Pool. Monkey left unattended whilst on the Park. We Tree cannot be held responsible for any reserve the right to require the owner General Park Conditions incidents or accidents. of any dog or pet considered to be a nuisance or affecting the comfort of We endeavour to uphold a friendly and opposite Reception and purchase a No Noise curfew -We are a family other guests to remove it immediately relaxed atmosphere and we respectfully day pass.Please do not attempt to go Holiday Park and ask there be low level from the Park without refund. ask guests to help staff in their goal through the barrier with more than one noise after 10pm & no noise between by adhering to the Park Terms and car at a time. A speed limit of 5mph is 12am & 7am. If Leaving the General ~We ask that guests do not Conditions. On booking guests are applied to the whole site and we ask entertainments facilities late, please attach any kind of clothing line to the deemed to have accepted our Terms drivers to keep to the roads, except return to your Pitches or Holiday trees and that tent pegs are removed and Conditions which can be found in when gaining access to their pitch or Homes as quietly as possible. from the ground on departure. We also full online or in Reception. We would, static caravan. ask that pitches are left in the condition However, like to bring a few important Pet Owners ~We are very they were found at the point of arrival. conditions to your attention. BBQ’s ~Please ensure that BBQ’s are pleased to welcome dogs and cats raised off the ground so that the grass to our pet friendly campsite but we Handy Hint ~There are lots of local dog Park Entrance ~We have a barrier is not damaged. Please remember for ask that the following conditions are friendly beaches ~even in the summer system in operation with number plate your own safety do not put BBQ’s into adhered to. Dogs must be kept on a months!Handy Hint ~There are lots of local dog recognition. Only registered guests who awnings or tents during or after use – lead at all times when not in your friendly beaches ~even in the summer have supplied their vehicle registration carbon monoxide can kill! unit and there must not be any months! numbers will be able to gain access to more than two dogs per unit.We only the Park. If you have any visitors they Driving on Site: A 5mph speed limit allow dogs in our pet friendly caravans; will need to park in the Car Park applies to the whole of park. Strictly guests must not keep dogs in a non pet no driving around park between friendly static caravan. 12midnight & 7am www.monkeytreeholidaypark.co.uk Useful information For any life threatening emergencies always dial 999

Emergency Service: PoliceNon-emergencies 101 Minor injuries Newquay TR71RQ 01637 834800 A&E RCH Truro TR1 3LQ 01872 250000 Nhs 111 National 111

Doctor Service: Perranporth Surgery TR6 OJL 01872 572255 Boots Newquay TR7 1DH 01637872014 Park Procedures Dental Lost Children Meeting Point ~Due to General Waste ~Any waste which is Grosvenor Dentist Newquay TR7 1BQ 01637 873011 the size of the Park it can be difficult not eligible for recycling should be Newquay Dental Care TR7 3EH 01637879207 for little ones to find their pitch or disposed of in the green wheelie bins caravan when separated from their located around the Park. We ask that Petrol Stations parents. All lost children or parents guests do not send Shell (24hr) A30 TR8 5AY 01872 519352 who have lost a child should report to children to dispose of large Morrisons (9pm) Newquay TR7 2GZ 01637851328 The Club or Reception. All staff bin bags as they may find it (wearing Monkey Tree T-Shirts) difficult to lift the bin lid and Veterinary are aware of these Meeting Points and dispose of the waste properly. Clifton Villa Newquay TR7 3DQ 01637 851122 if a lost child is found they will be taken Clifton Villa Truro TR1 3HJ 01872273694 to one of them. Chemical Waste ~Chemical waste Transport Information must be disposed of at the Elsan Handy Hint ~Parents are advised to A2B Taxis Newquay Taxis points located around the Park – at 01637 877777 show their children the Meeting Point the top of Maple Field and next to Caravan Servicing and repairs when exploring the Park ~Just incase! Toilet Block 2 in Elm Field, Block 3 in Cara-doc mobile 07734 283333 Ash Field and Block 4 in Beech Field. Atlantic Caravans PL14 6LE 01579321041 Fire assembly points - Please check Other the map for your nearest fire assembly point. Grey Water ~Grey water can be Tremorvah Industries Mobility Hire 01872 324363 disposed of at any of the dishwashing www.tremorvah.co.uk Recycling ~ Be Green! The environment sinks located at the toilet and shower is important to Monkey Tree. We have blocks, or please dispose of your Directions to Morrison’s Supermarket: recycling stations around park and we TR7 2GZ -Turn left out of the Holiday Park and follow the road for half a mile. strongly encourage gueststo recycle. grey water in the drains located at At the T-Junction turn right onto the A3075 to Newquay. Stay on this road for The blue and whitebins pictured are for the water points (unless sign-posted approximately 4 miles until you reach a mini roundabout. cans, paper,cardboard and plastic. otherwise). Please ensure no food Take the second exit and follow the road until you reach the next roundabout. Take the first exit and waste is discarded with the water to PLEASE NOTE: Glass cannotbe prevent blockages. then take the next left into Morrison’s. disposed of in these binshowever there are separate bins available for this.

Handy Hint ~we even have a battery recycling point in our Shop for items www.monkeytreeholidaypark.co.uk such as old torch batteries! Monkey Tree Swimming Pool (Closed due to Coronavirus)

Our outdoor heated Swimming Pool is the perfect place for the kids to splash around and parents to relax at the pool side with a few afternoon drinks. PORTH BEACH

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A392 A392 The Camel Newquay Trail Fishing

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Redruth St Michaels Lands Mount End Falmouth Places to visit in 1 Dog Friendly 2 3 20 4 5 Beaches in Cornwall 6 7

13 8 17 18 15 19 10 14 16 9 Want to Holiday all season? 11 12

1.Sandymouth 11.Prussia Cove DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND CLIFF TOP WALKS & RUNNING SPACE CLIFF TOP WALKS & RUNNING SPACE 2. Trebarwith Strand 12.Mullion Cove DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND CLIFF TOP WALKS & RUNNING SPACE CLIFF TOP WALKS & CAVE EXPLORING 3. Daymer Bay 13.Towan Beach DOGS WELCOME ALL YEAR ROUND CertainSeasonal pitches are available Pitches for the entire season! DOGS WELCOME ALL YEAR ROUND EXPLORING THE DUNES RUNNING SPACE 14.Porthluney Cove Visit your caravan 31weeks per year offering great value for 4. Harlyn Bay DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND money and unparalleled convenience. RUNNING SPACE GOODRUNNING SPACE 5. Mawgan Porth 15.Polstreath From as little as £1995 plus electric you could have your Touring Caravan at DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND CLIFF TOP WALKS & RUNNING SPACE EXPLORING THE ROCKS Monkey Tree Holiday Park to provide you and your family with 31 weeks of Holiday time. 6. Watergate Bay 16.Hemmick Beach That’s less than £65 per week – even in Peak Holidays. DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND CLIFF TOP WALKS & RUNNING SPACE RUNNING SPACE 17.Par Beach Winter 7.Crantock Beach DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND During Winter months, owners are able to benefit from leaving their caravans onsite. EXPLORINGTHE DUNES& RUNNING SPACE GREAT RUNNING SPACE Rather than towing your Caravan home, you can store it at Monkey Tree Holiday Park 8. Porthkidney Beach 18.Talland Bay DOGS WELCOME ALL YEAR ROUND DOGS MUST BEON LEADS for just £10 per week ready for next Season. EXPLORINGTHE DUNES& RUNNING SPACE CLIFF TOP WALKS 9. Nanjizal 19.Lantic Bay DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND CLIFF TOP WALKS & RUNNING SPACE RUNNING SPACE 10.Long Rock Beach 20. Mother Ivey’s Bay DOGS WELCOME ALL YEAR ROUND DOGS WELCOME ALL YEAR ROUND www.monkeytreeholidaypark.co.uk RUNNING SPACE RUNNING SPACE HELP STOP THE SPREAD If all facilities are being used please wait outside until one becomes available.

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PLEASE NOTE WASHROOMS ARE FOR SHOWERS AND TOILETS ONLY TO HELP WITH SOCIAL DISTANCING ALL OTHER PERSONAL CARE, SUCH AS MAKE UP & SHAVING SHOULD BE DONE AT YOUR ACCOMMODATION

Deep Sea Fishing from Newquay Harbour PLEASE Half Day Morning 10am - 2pm £25 KEEP Half Day Afternoon £25 YOUR Full Day 9.30am - 5.30pm £45 Evening 6pm - 9pm £20 DISTANCE Chartered Trips for up to 12 People - Half Day £240 Full £400

Our boats are MCA licensed and insured for up to 60 SOCIAL WASH YOUR Miles offshore and are fully equipped. All bait and tackle is provided free of charge and you get DISTANCING HANDS REGULARLY To keep what you catch, Children Welcome 07836 335903 MONKEY TREE WOULD LIKE TO THANK YOU www.newquay -harbour.com FOR YOUR COOPERATION PLEASE USE HAND SANITISER 9 BEFORE USING THESE FACILITIES

2020 FREE TSHIRT

Funky’s Fish Bar! Monkey Tree Opening Mid July Supermarket Great prices and delicious food PLEASE REMEMBER Now Serving Takeaway food makes Funky’s Fish Bar irresistible TO KEEP YOUR DISTANCE Located onsite next to the Arcade, in the Central Village. Funky’s Fish Bar serves up traditional, The Monkey Tree Shop sells gas bottles, piping hot food during the evenings (takeaway). adaptors and other basic camping Great prices and enticing Meal Deals makes TOGETHER WE CANequipment. STO WithinP theCOVID-19 Shop is a bakery Funky’s Fish Bar irresistible! which offers fresh bread, croissants and treats first thing in the morning. ʻThe Fish and Chips at The Shop also offers a host of savoury goodies, Cornish delicacies, and cold Monkey Tree are to die drinks throughout the day. for. They are the best!ʼ Opening Times Vary Seasonally. ʻLisa -Satisfied Monkey Tree Customerʼ

Open May half term and school summer holidays only A great Family day out!

Walk with Llamas in stunning Cornish countryside Your 3 hour Llama experience from 10 am to 1pm, includes a fully guided walk through woods and fields on our family farm and a buffet lunch afterwards. All walks MUST be booked in advance and payment is by CASH only, on the day.

To book your unique experience contact Tom Tripp : 07999 542463 (message via WhatsApp only) 01872 540 465 (answerphone for messages) or Email: info @llamalland.com

Llama Lland, Penare Farm, Shortlanesend, Truro, Cornwall TR4 9DG www.llamalland.com

Fishing at Monkey Tree

More informationavailable at reception PITCH SET UP

There will be a £30 pitch fine for guests who pitch incorrectly. This is to cover the time spent by Reception/Grounds staff reorganising bookings caused by the knock-on effect from incorrect pitching.

DAILY PITCH CHECKS IN OPERATION.

The diagram shows how guests must set up in order to achieve the 6 meter spacing required for Health and Safety. If your unit is not set up correctly you will be asked to do so.

We ask that guests set up on the correct pitch as allocated by Reception. Please do not under any circumstances set up on another pitch. If there is a problem, if you are unsure of your pitch number, location or marking, or if you wish to move to another pitch please contact Reception first to ensure that your desired pitch is available for the duration of your stay. If you set up on a pitch that is already allocated to another guest you will be asked to move and incur a fine. Book before you leave! Book before you leave and secure next year's holiday at this year's price (excludes discountedholidays) along with a food and drink voucher worth up to £100! All for a low depositof £50!

Terms and Conditions apply ~ guestsmust book before leaving site in order to benefit from the offer, minimum booking value to qualify for the offer is £200, booking value determinesthe voucher value. Booking value excludescancellation insurance and security deposits.Deposits are non refundable. A top up deposit is due by 20th January 2021. If top up depositsare not paid by this date guestsmay forfeit their voucher.

Low Deposit plus a Food & Drink Voucher