ANNUAL REPORT 2019/20

Bringing Hope to People with Aphasia

Pat Arato, Visionary (1938–2020) About Aphasia Language involves the ability to speak and understand, as well as In Memoriam the ability to read and write. Patricia Arato: founder, visionary Aphasia is a language challenge and mentor It is with great sadness that we announce the passing of related to an injury to the brain, our founder, friend, and mentor, Patricia Ann Arato, at the most commonly stroke. This age of 81. language difficulty masks the fact that people with aphasia are When her husband, the late Oscar Arato, suffered a stroke inherently competent and leads to which left him with aphasia, Pat Arato could find no support an inability to participate in life’s available for this isolating communication disorder. In 1979, conversations and experiences. Pat and a few volunteers began working from her basement to create the Speech and Stroke Centre – the first Aphasia puts every human independent, community-based resource of its kind. relationship, every life role, and Pat Arato, circa 1979 most daily activities at huge risk. Inspired by beloved stage and screen performer Patricia Neal—also left with aphasia following a stroke—Pat began building what is now the Aphasia Institute, an internationally recognized centre of excellence which in 2019 celebrated its The Aphasia Institute 40th anniversary. Founded in 1979 by Pat Arato (1938 The Aphasia Institute, housing the Pat Arato Aphasia Centre, –2020), the Aphasia Institute is a is Pat’s great legacy in helping people with aphasia learn to Canadian community-based centre communicate in new ways and begin to navigate their lives of excellence, pioneering programs again. Through direct service, education, and research, the and practices which help people with Aphasia Institute has opened up the world for people who aphasia learn how to communicate never imagined they could return to a fulfilling life after in new ways and begin to navigate aphasia. their own lives again. Through direct The impact of Pat’s vision is felt all across the world. As the service, research, education and recipient of the Order of Ontario, Pat’s incredible commitment, training, the Aphasia Institute has devotion, and energy will continue to inspire and inform built an international reputation as what we do today, tomorrow, and for the future. a world leader and educator in aphasia. Our Aphasia Institute family extends condolences to the Founder Pat Arato, with our first client, Arato family. husband Oscar Arato Ministry of Health and Long-Term Care grant furthers Pat Arato’s vision“to — bring hope to people with aphasia and their families” In 2017, the Aphasia Institute received a three-year grant from the Ontario Ministry of Health and Long-Term Care. The purpose of the grant, which ended in March 2020, was to reduce language barriers and increase access to healthcare services for individuals with aphasia in Ontario, through the provision of new services and products. Over the course of the three years, this grant has enabled the Aphasia Institute to make a difference to people with aphasia and their families by developing and sharing free training and resources with healthcare providers and healthcare leadership across the entire province. Catherine Brookman Executive Leadership, Social Enterprise and Significant grant outcomes include: Program Innovation • The creation of the Aphasia Institute Community Hub, a digital infrastructure which provides links and opportunities for individuals with aphasia, families, healthcare providers, and organizations in Ontario and beyond, to access resources and to connect with and learn from others who care about aphasia • The launch of a short, practical, interactive eLearning Module featuring our evidence-based method – Supported Conversation for Adults with Aphasia (SCATM) • Province-wide distribution of free pictographic resources and tools, including a revised version of our bestselling What is Aphasia? booklet, a searchable database of thousands of downloadable pictographic images, a specialized Gift of Conversation toolkit for speech-language pathologists, and a set of Quality Improvement measures to assist healthcare organizations in monitoring and evaluating language barriers to accessing healthcare services for patients with aphasia Uptake of these offerings has been significant, and moving forward the Aphasia Institute will continue to build on the success of this generous provincial investment as well as embrace new opportunities. Aphasia Strategic Goals 2018 – 2022

RESPECT COMPASSION COLLABORATION CREATIVITY EXCELLENCE 2019/20 Aphasia Institute Changing Times... Board of Directors Much has transpired since the period covered by this report, including the loss of our beloved founder, Pat Arato. Pat singlehandedly changed the lives of thousands of Silvia Gomes Camilla Todesco people living with aphasia – here in Toronto, but also nationally and internationally. Board Chair, Quadravest Member Representative She was truly someone who made a difference! As reflected in our mission state- to the Board Jane Brenneman Gibson ment, Pat’s dream was to give hope to people with aphasia and their families. Past Board Chair, George Kopulos This Annual Report honours her memory as the need for hope has never been Vice Chair Volunteer Representative Silvia Gomes more critical than during the current, unsettling global health pandemic. to the Board Nida Chaudhary March 2020 signaled the end of our successful three-year grant from the Ontario Treasurer/Secretary Hicham El Chazli Ministry of Health and Long-Term Care. Driven by relevant stakeholder input, this PricewaterhouseCoopers Board Director generous funding covered development of new online resources, including a new LLP PricewaterhouseCoopers eLearning module, upgrades of other online resources, and the ability to offer free LLP training and selected resources to individual care providers, healthcare organizations, John Gayle and the provincial healthcare system. We have used this opportunity to serve Chair of Governance Housseyn Belaiouer our province and its citizens by providing internationally recognized resources and and Nominations Board Director training at a system wide level to the greatest extent in the history of the Aphasia Office of the Information Compute Canada Institute. and Privacy Commissioner Aura Kagan of Ontario Peter Blakely One of the most exciting new developments as part of the above grant is the Aphasia Board Director Institute Community Hub. This digital platform will serve as a resource and way to connect for members PWB Inc., LLP of our local aphasia community and beyond, and epitomizes our commitment to longer-term sustainability. As just one example, our trainees will now be able to interact with each other post-training, participate in forums for ongoing support, and have access to new methods and resources as they are developed. Executive Leadership This report provides highlights of the accomplishments of the Aphasia Institute in our three main focus areas: Direct Service; Education and Training; and Research and Development. As always, what we have Aura Kagan, Ph.D. Rochelle Executive Director Cohen-Schneider achieved has only been possible through the dedication of staff, hundreds of volunteers, and our ‘teachers’ – Director of Education M.Ed. Reg. CASLPO clients with aphasia and their families. We are especially grateful to you – our donors and partners. In these and Applied Research Director, Clinical and uncertain times, your support and confidence in our ability to make a difference and continue the legacy Educational Services (SLP) of Pat Arato means more than ever. Maria Martinez Director, Finance Catherine Brookman, and Operations Ed.D. Executive Leadership, Social Enterprise and Program Innovation Silvia Gomes, Board Chair Aura Kagan, Ph.D., Executive Director PEOPLE LIVING SUCCESSFULLY WITH APHASIA We always strive to improve and enhance our program offerings by soliciting feedback from our clients through town halls, the Program registration process, and focus groups. It is from our client feedback that we create or enhance our programs. Key Direct Service highlights include: COVID—19 Support One thing we could not have anticipated as our 2019-20 fiscal year was coming to a close was a global pandemic which would shut down our borders, sequester us in our own small bubbles, and change the entire world as well as our Aphasia Institute community. While we acted swiftly, closing our physical space to prevent any danger to our vulnerable population, it was absolutely essential that we continue to maintain vital communication support for our clients. For while COVID—19 quickly taught the rest of us what social isolation felt like, our clients already lived with aphasia-imposed social isolation on a daily basis. They still needed our help.

Some of our immediate actions included: • Pivoting to providing as many programs as possible online • Daily monitoring and reporting of government and other institutional health information • Regular communication with clients, family members, and volunteers – particularly those who needed regular contact the most • A Facebook group which provided a forum for our clients to connect with one another • The creation of an aphasia-friendly brochure which could provide vital Coronavirus protocols, which we shared with other institutions for free Family Communicator “I knew [opening the Centre] was The Family Communicator is an e-newsletter a good idea – a community that which connects clients and their family would offer hope, dignity and members to all important program and caring. On November 4, 1979, we agency information. When communication among our clients can be so difficult, this arranged chairs in a semi-circle tool is one of many ways we bridge the in front of a large blackboard, communication gap between clients and leaving space for wheelchairs. their families. This staple of our operations became particularly vital in March, at the Seven people entered that room, beginning of the COVID —19 pandemic, when ranging in age from 29 to 75.” our clients needed up-to-the-minute updates on our program availability and changes. Pat Arato

Client Outings Moving Forward With social isolation so common For several years, we have seen an increased number of among our clients, the Outings younger people with aphasia. In response, we created program helps our clients Moving Forward, a goal-setting and support group for re-engage in the community, individuals with aphasia under the age of 55. The program enjoying everything from nature is structured around life participation, personal feelings, walks to art galleries to Broadway- and each individual’s own environment. It allows younger style shows. This year, highlights clients to share, gain support, and set goals relevant to included cooking classes and a where they are in their lives. It covers everything from boat cruise along the Grand River. independent use of public transportation and reconnecting These outings—either very with friends, to shopping independently or going to the bank. affordable or free — allow our It focuses on identity, barriers, relationships, independence, clients and their families to and returning to pre-aphasia activities. Clients have experience enriching opportunities expressed how vital it has been for them to have dedicated which financial challenges might time to speak to other younger clients with aphasia, otherwise make impossible. and to learn from each other’s experiences and advice. PEOPLE AND RESEARCH WITH IMPACT SCA-Acute Partially funded by our clients, this study was designed to improve awareness and post-stroke care from the beginning of a patient’s journey in acute care. For this multi-year study, we continued to partner with the North York General Hospital (NYGH) stroke and reactivation teams, Research & Development providing them with training, resources, and support. The study’s purpose is to understand the needs of acute care teams, and develop and adapt our resources to improve communication and delivery of information to stroke patients and their families in the acute care context. Examples of project outcomes include: • The SCA™ Family Resource Pamphlet, designed for hospital staff to give to families of patients with aphasia (currently awaiting hospital committee approval) • What is Aphasia? — an accessible pictographic resource provided to all patients with aphasia • The SCA™ eLearning module— developed with Ontario Ministry of Health funding and input from acute care staff. This is now being used by healthcare professionals and educators in many other settings • Raising awareness and sharing of existing communication tools for each healthcare discipline represented in the project • A commitment to sustainability with a plan to support for the NYGH teams in implementing sustainable ways to become more communicatively accessible as a unit, beyond the life of the research project

Relationship-Centred Care The American Speech-Language and Hearing Association invited the Aphasia Institute to author an article on the importance of relationship- centred care and how it can be lived out in day-to-day aphasia programs. Subsequent to the article’s publication and by invitation from Central Michigan University, a related webinar was delivered to SLP students in the spring of 2020. New Beginnings Program Evaluation Approved by our Quality, Research, and Ethics (QRE) committee and launched in the summer of 2019, this project’s intent is to evaluate New Beginnings, the Aphasia Institute’s 12-week introductory program for newcomers. The project’s focus is to examine the impact of the New Beginnings program on people with aphasia and their communication partners and caregivers, SCA™ eLearning module in relation to their quality of life with aphasia and their ability to participate in and support conversation. With the help of government grants and fundraising initiatives, Research and Development projects are now BOMPA Inter-rater an integral component of our service Reliability Study delivery. This was not possible when A quick assessment tool, BOMPA (Basic Outcome we first opened: Measurement Protocol for Aphasia) was developed to track the progress of people “For eight years we were living with aphasia, focusing on conversation, unfunded. The early “staff” participation, and quality of life. The BOMPA Inter-rater Reliability Study is now complete were all volunteers, and we and has demonstrated the validity and raised money by putting on reliability of the BOMPA tool. An article garage sales and craft sales.” describing the development and evaluation of this new tool has been published in a peer-reviewed journal, and our team is Pat Arato currently packaging BOMPA to make it available for purchase. PEOPLE MAKING A GLOBAL IMPACT On-site Training Twice each year we offer our Supported Conversation for Adults with Aphasia (SCATM) training modules to full-capacity classrooms. This year, these week-long sessions were held in October 2019 and March 2020, Education & Training bringing to the Aphasia Institute 48 local and interna- tional speech-language pathologists and clinicians.

“What a wonderful experience. The training kept me completely engaged. I enjoyed the practical application and feedback, and will definitely change my practice with aphasia patients and use every opportunity to disseminate what I learned with frontline staff, patients, and caregivers. Thank you!”

Mentorship At the 2019 Clinical Aphasiology Conference, Aura Kagan served as an invited host mentor to a fellow from the National Institute on Deafness and Other Communication Disorders (NIDCD). Continuing our long-running commitment, we also supervised 9 students from the disciplines of speech- language pathology, communicative disorders, and social work, locally and from Scotland and Australia. Webinars “The program I started had In addition to our world-renowned on-site training, we again offered our changed and developed. I felt successful online Knowledge Exchange that my time was coming to Speaker Series consisting of 8 webinars with internationally recognized experts an end and that I should let the in aphasia and related topics, with centre become more profes- attendees from across Canada, the U.S., and internationally. sional — as it needed to do. I am a grassroots person. The staff and volunteers were, and are, exceptional. A number of the original staff members are Off-site Training SCA™ Training in Copenhagen, Denmark – still there and, together with 23 SLPs and Audiologists participated in a 4-day [new] staff, have succeeded in training workshop in September 2019 in Copenhagen, Denmark. Workshops included SCA™ inspiring and training others Core Training; Train the Trainer; and Two to Tango – to start similar programs in a workshop focused on Communication Partner Training. Instructors used a Danish-translated Ontario and [globally]. Speech- version of our Talking to Your Speech-Language Pathologist resource book. language pathologists from SLP Study Day in Oslo, Norway – Aura Kagan was around the world come to invited to Norway to lead a Study Day for a large attend our training sessions.” group of speech-language pathologists (SLPs). Attendees completed the newly launched SCA™ eLearning Module before Dr. Kagan’s presentation, Pat Arato entitled Aphasia and Conversation: First Why, then What and How. PEOPLE SUPPORTING OUR WORK Walk, Talk‘n Roll In 2019, the Walk, Talk 'n Roll, championed by our client Christine and her husband Vincent (pictured at left), generated over $84,998, exceeding our goal by almost $4,000. This signature annual fundraising Fundraising event helps fund our client support services as well as our research and education initiatives. This year, participants showed once again that in addition to raising much needed funds, the Walk, Talk ’n Roll builds community. We are indebted to everyone who supported this great event!

BY THE NUMBERS

850people donated

150individuals from our community participated

I Care A grassroots campaign led by our clients, volunteers, staff, and board of directors, I Care raised $5,932 through 21 separate events – everything from jewelry and art sales, dinner parties, raffle tickets, and odd repair jobs! I Care revenue was used to assist with Direct Service needs like client outings, program supplies, and community building events like our annual Holiday Party. Volunteer Years of Service Noran Abou-Zaid Melissa Dizon Sarah Lai Carol Pratap Rebecca Tovberg Nowel Ahmed Amanda Facca Melanie Lamarca Sankavi Ragunathan Kate-Lynn Tsafantakis Sado Ahmed Jerome Fernando Robyn Lewis Sufia Rahemtulla Janey Tso Leen Al-Fayez Justine Fleming Joyce Li Sabah Rasheed Vince Tso Coralie Andre Christa Giron Diane Litchen Gillian Robinson Naziha Ullah Andrea Araujo John Glofcheski Aida Magomedova Susan Roza Margaret Van Dijk Ramsha Babar Gloria Good Draper Sarahfatema Manek Chelsea Saguil Gayle Wilmot Geunyoung Bang Ruth Grant Sybilla Mannsfeldt Olivia Seabrook Renae Wolfesberger Claudette Baril Abigeya Hailemichael Sanah Matadar Marilyn Shama Kristen Wong Marilyn Berger Joan Rita McCann Nadya Shamji Vicky Wong Cynthia Blackman Jessie Howard Don McKellar Myriam Shechter Michael Wright Bonnie Boltman Beatrice Hugh-Harris Norma McVicar Julianne Silver Mary Botterell Kay Island Ingrid Millman Adrienne Smith Carly Bregman Meghry Izmirian Moira Minoughan Kaylyn Sojczynski Darci Brill Andrea James Courtney Mintz Katelyn Tadros Patricia Broughton Baljot Kalsi Asia Mohamed Urvashi (Ushi) Natalie Carmeli Rose Kamnitzer Judy Moore Tanna Jennifer Castillo Rachel Kandiah Cheryl Morris Anna Taylor Arielle Cepnio Jung Hoo (Julia) Kim Mariam Mushtaq Selina Teti Valerie Chavossy Jaclyn Kirstiuk John Nussbaum Emily Thorp Lynne Czutrin George Kopulos Dean Parker Jane Thorson In memory of Annual Appeal Vidya David Afnane Kraba Ysabel Perez John Tonus Steve Gahbauer Our 2019 Annual Appeal featured Jack, a Jessa Dee Luna Andre La Leron Porges Chris Torkopoulos (18 years of service) longtime client living with aphasia as a result Rosa-Rodrigues of a massive stroke. He and his tenacious wife, Rose (both pictured above), shared their story – of rebuilding their lives with support from the volunteers were recognized committed volunteers Aphasia Institute, and finding new ways to with Ontario Volunteer worked tirelessly keep life active and meaningful. Our generous Service Awards for their to help deliver our new39 volunteers donors contributed $42,410, exceeding our continuous years of 137 programs to clients joined our team. target goal by over $12,000 and supporting outstanding commitment and their families. our client services and research projects. 7 to our organization. PEOPLE SUPPORTING OUR WORK

Ambassador Award The Ambassador Award was launched in 2005 to Aphasia Awards recognize outstanding contributions to the Aphasia Institute community. This year’s recipient is:

CLIENT SERVICES VOLUNTEER TEAM With their passionate engagement and participation in helping us to serve and support our clients in a constantly evolving environment—prior to and during the 2020 global health pandemic—the members of our Client Services Volunteer Team remind us daily that we could not deliver any part of our service model without their dedication and expertise. Gerry Cormier Communicative Pat Arato Community Partner Award Access Award The Pat Arato Community Partner Award, created in 2017, recognizes our community partners and their leaders Launched in 2010, the Gerry Cormier whose funding, subsidy, and expert advice show a deep Communicative Access Award belief in the work we do on behalf of people living with was renamed in 2014 to celebrate aphasia and their families. This year’s recipient is: the enormous contributions of the late Gerry Cormier, a man with aphasia who agreed to Tina Pereira in The Nutcracker. Photo by Karolina Kuras. be featured in our educational When her husband, Oscar, suffered materials. Created in the early 1990s, a stroke which left him with the Gerry Videos are still a key component aphasia, Pat Arato (1938–2020) of our aphasia training today. This award recognizes could find no support available individuals and organizations whose work has significantly for this isolating communication reduced barriers to full life participation for people living disorder. In 1979, with almost no with aphasia. funding, she created the Toronto This year’s recipients are: Speech and Stroke Centre – the • ELIZABETH VILLAR-GUERRERO first independent, community-based North York General Hospital Stroke & Reactivation Units resource of its kind. Inspired by beloved stage and screen performer • ILONA TURCZYN Patricia Neal, a stroke survivor North York General Hospital Stroke & Reactivation Units THE NATIONAL BALLET OF CANADA & THE SUN LIFE herself, Pat and a few volunteers SHARE THE MAGIC PROGRAMME For making a difference in the lives and care of patients worked with a small group of adults For their commitment to enabling our clients to experi- with aphasia. Their partnership and perseverance with aphasia and built what is now ence the arts in ways they so often are unable to do, through the unique challenges of our SCATM Acute Care the Aphasia Institute. Pat also this award recognizes the contribution of The National research project—particularly in the midst of a global established Essex House Bed and Ballet of Canada and their partner, The Sun Life Share health pandemic—provided invaluable knowledge in Breakfast, offering a supportive the Magic programme, generously underwritten by the improvement of communication and delivery of environment for people with Ada Slaight. Beginning with The Nutcracker in 2015, information and service to stroke aphasia. Her pioneering work, for Share the Magic and programs like it patients and their families, both which she was awarded the Order have been vital to our community. during their stay in the acute care of Ontario in 2004, continues hospital setting and beyond. Making the Arts to inspire and inform what we More Accessible® do and who we are. ANNUAL REPORT 2019/20 Donor Recognition ASSOCIATE $5,001 –$251,000 Anonymous Peter Cruickshank The Lampe Family Laura Levy Jane Thorson FELLOW $1,001 –$5,000 Irma Benner Veronica Branigan Jane Brenneman Gibson & Douglas Gibson The Cadillac Fairview Corporation Limited Paul Cecchetto Nida Chaudhary Ian Epstein Silvia Gomes Krystyna Grande Harmonize for Speech Fund Laura Johnson Aura & Mannie Kagan Akilan Karunanandan George & Susan Kopulos Estate of Barbara Anne Lyon MCAP Leanne McInnes Pathways Training and ELearning Inc. Gary Ryan Peter Tsui Jan van Velzen Michael & Katherine Wright PARTNER $501 – $1,000 Anonymous Justin Aykler Jan & Gerry Babins Marisca & John Baldwin Earl Barish Sandra Black Mary Botterell Dennis & Nomi Brans Jay Brecher Catherine Brookman Rochelle Cohen-Schneider & Rayfel Schneider Bernie Dans Gina Davidson David & Marjory Ellis Dorothy Greenaway John Hurlburt Isberg Charitable Trust Dixie Jones Mary Lewis Diane Litchen Joseph Liu David Mear Esther (Georgiana) Rose Nada Siddiqui Jerome Stephens TEAM Truck Centres Limited Asokan Thamboosamy (Dept. of Speech-Language Pathology) Esther Zdolec COMPANION $251 –$500 Anonymous Peter Anderson Michael Barrett Genevieve Bechka Hope Birnie-Colbert Peter Blakely Sheena Branigan Peter Broecker Karen Burke Valerie Chavossy Christopher Ryan Colbert Aileen Daley David Davidson Glenn Dobby Trudy Eagan Hicham El-Chazli Eleanor Ellins John Gayle Ruth Grant Marc Grosman Richard Gummer Dan Guttman Highway Western Star Stephen Hobbs Christopher Holoboff Jane Hyndman Tamara Jones Erla Juravsky Rose Kamnitzer Johanna Kavanagh Keith and Martha Wake Family Foundation Marion Leung Karen Levine Rick Loch Barbara Marshall Andrew Martin Deborah Mayhew (Cormier) Donald McKellar Judith Moore Ellie Morrow Robyn O'Halloran Christine & Vincent Patten Hugh & Nadira Pattison James Perrone Eric Rumack Cecilia Ryan Jerry Saltzman Richard Scott Cecilia Shapiro Jack & Rose Shapiro Elyse Shumway Ali Siddiqui Ragutharan Sivapalan Diana Soloway Julie Soloway Marion Soloway Robert Stuebing Anna Taylor Stephen Theys Toastmasters Aphasia Gavel Club Evelyn & Sou-Mee Tse Frank van Biesen Margaret van Dijk Linda Walderman Archibald Wiley Michael Wiley & Elyn Catli Gayle Wilmot FRIEND $100 –$250 Anonymous (2) Lynda Adler Brian Adno Barbara Aitken Gnaneswary Alagiah Douglas Aldworth Geoff Aldworth Margaret Aldworth David Arsenault Phil Asseff John Bailey Diane Baptist Mary Barcellos Joanne Bargman Haran Bascaramurty Eugene Basolini Babette Beard Marlene Behrmann Cohen Edie Benattar Mortimer Bercovitch Sari Bercovitch Diana Berger Marilyn Berger Cecilia Berube David Black Cynthia Blackman Don Blyth Andrew Bosomworth Nancy Bowman Vincent Bowman Murray Boyce Brad Boyd Dory Boyer Joseph Brancati Ryan Brazeau Ralph Breslauer Carol Brockington Donald Bruce Gregory Bruce Tom Bruce Pamela Bryant Bryant Electric Inc. Leanne Buck Kara Buckley Laura Bulley Rosemary Bussiere Carol Cameron Ryan Campeau Dino Caporiccio Lauren Cappell Lynne Carriere Allan & Shirley Carter Margaret & Michael Cavanagh Jerry Chacko Lisa & Chetwin Chan Zazie Chandler Katharine Chatten Aki Chencinski Tracy Chong Carmine Cinerari Heidi Clark Eric Cohen Anna Marie Colpitts Susan Comay Vance Cooper Martin Copeland Eric Corriveau Linda Cream Maria Cruz Rob Cunningham Currie Truck Centre Lynne & George Czutrin Alice Dana Tom David Michael Davie Diane Davies Mauro Della Rovere Judith Denheyer Graham Desson Kathie Dick Don & Jean Currie Steve Donald Gini Donker Michael Douris Lynda Dryden Alex Dunn Asha Dusbabek David Ehret Raefie Epstein Chris Erickson Carmen Faria Venetia Fernandes Thomas Flack Flavelle Family Foundation Pam Freedman Martin Gangadeen Scott Gaynor Shari M. Geller Katie Gibson Margaret Gibson Patricia Giesler Denis Gingras Danielle Ginty Luciano Giralico Elizabeth Gladney Erla Glesby Sheila Goldgrab Lesley Goode Sandra Goren Jane Graydon Anna Grosman Cory Grosman Phillip Haid Vicki Hall Joan Hamilton Lawrence Haney Kristine Harding Carrie & Bill Harrison Heather Harrison Bruce Healey Jennifer Heath Justin Heath Barbara Hejduk Jonathan Hellmann Terry Hersenhoren HG Partners Limited Mian Him Murray & Margaret Hobbs Derek Hockley Mark Hoffenberg Pete Hofstra Michael Hogg George Horner Jen-Hou Hsu Susan Hubbard Michael Hughes & Rosemary Attard Maria Huijbregts Douglas Ibbitson Invesco Canada Ltd. Haven Ireland Elizabeth Jankowski Regina Jokel Beverley Jova Adam Kagan Tamar Kagan Nirujan Kanagasingam Lee-Ann Kant David Keller Richard Kenny Neil Kerr H. Kim Peter Konopacki Glenn Kosick Helen Kostka Henry & Mary Kosziwka Matilda Kosziwka Ellen Koutsikos Ileana Krumme Josephine Kwok-Liu Ellen Lahey Desmond Lam Melvin Robert Langille April Laufer Joanne Lauria Josette Lebel Lucia Lee Sabrina Lee Harvey (Kin Man) Leung Barry Lever Pearl Levey Alan Levine & Iris Jacobson Sharon Lincoln Philip Lind Elizabeth Linkewich Robert Loveless Catherine Low Venus Lungub Sheena Macdonald Barbara Maclean Bruce MacMillan Magil Painting Limited Steve Manley John Martins Tiziana Marziale Lou Marzola Valerie Marzola Emerson Mascoll Ingrid Matckars Kartheegan Mayooran Akash Mayur Ron Mazzo Kelly McConnell George McElroy Paul McIntyre Sue Mckenzie Donald & Sherrill Meeks Antony Melcher Kathleen Metcalfe Ryan Middleton Kenneth Milligan Tom Milligan Jane Mills Modern Niagara Group Inc. Cheryl Morantz David Morrison Michael Morrow Jamey Morse Mortgage Planner Inc. Municipality of North Cowichan Murad Muradian Natalie Muradian Karen Murkar Naviya Muthukumarasamy Nancy Naylor Mary Neal Wilfried Neidhardt Barbara Newbigging Louise Nicol Macdonald Coxall Lon Nordeen Alexandra North John Nussbaum Tammy Oldenburg Carol O'Mara Sarah Orvis Paula Ouellette Michael Paterson Philip Patten Terri Paul Fernand Pelletier Mary Penfold Caryl Pereira & Gerard Pinto Len Perrone Cynthia Pitura Lorraine & Larry Podolsky Gerry Posner Cheryl Preston Mark Pritzker Rosemary Proctor T.J. Pryor Scott Purdy Robin Purves-Smith Cheryl Quan Ana Queenan Saul Quint Norma Rabinovich Rocca Racioppo Roy Ratnavel Arun Ravindran Catriona Read Lynda Recalis Clare Recht Lois & Ken Richards John Rindlaub Rudy Riske Lucille Roch Aimee Rochard Elizabeth Rochon Diane Rogers Joan Rogers Leslie Rose & Elizabeth Johnson William Rosenitsch Deanna Rosenswig Loren Roth Morris Rozen Miriam Rumack Ruta Rusinas Vernon Russell Joanna Sale Megan Sanford Julia Sax Susan Scandiffio Linda Schmidt Gerald Schnitzer Susan Schouela Geoff Scott William & Bonita Scott Tessa Shaban George Shapiro Anita Shedletsky David & Charline Sherman Patricia Shield Cheryl Shour Margie Silver Josefina & Franco Simcic Amara Singh Aletta Sinoff Kartheepan Sivamohan Lesley Skelly Adrienne Smith Joseph Smith Sandi Smith Jason Soloway Indira Somwaru Penny St. Antoine Leslie Starkman Marilyn Stewart John Stockwell SvN Architects + Planners Robert Swanson Joscelyn Sylvester Greg Symons Laura Syron Beverley Takaoka Deborah Takeda Urvashi Tanna John & Allison Tedesco Ivor Teitelbaum May Theys Beverley Thibert Clare Thompson Eric Thompson Vernon Thompson Ryszard & Elzbieta Tobolski Camilla Todesco John Tonus James Tuer Julia van Dyke Ray Vanderburgh Ann Vanderhoof Catherine Vaughan Quyen Vu Cynthia Webb Douglas Weir Tom Welsh Marie Wenman Judith Wiley Linda Wise Lennard Woods Carl Xu Malcolm Yule Virginia Yule Annette Zekusic Peng Zhang Financial Statements Financial Key Highlights 2019-20 For the year ended March 31, 2020, the Aphasia Institute had a net surplus of revenue over A word from our auditor expense of $40,245. To the Directors of the Aphasia Institute: Revenues $ Expenditures $ The accompanying condensed statements of financial position, Government & other grants 1,372,788 Salaries and employee benefits 1,054,292 revenues, expenditures, and Donations and fundraising 189,725 Occupancy costs 296,998 net assets are derived from the Office expenses 176,952 complete financial statements of Resource Material 38,328 Provincial education and training 166,955 the Aphasia Institute as at March 31, 2020 and for the year Client service fees 60,565 then ended on which I expressed a qualified audit opinion, Client services 27,712 which is a common practice with respect to charitable Professional training and education 129,969 Amortization of capital assets 11,516 organizations, in my Independent Auditor’s Report dated Investment Income 34,542 Fundraising 8,259 August 23, 2020. The fair summarization of the complete financial statements is the responsibility of the Institute. Amortization of deferred Staff development and travel 11,817 capital contributions 6,123 My responsibility, in accordance with the applicable Assur- Professional fees 25,566 ance Guideline of CPA Canada, is to report on the condensed Other income 16,331 Professional training and financial statements. In my opinion, the accompanying resource materials 28,059 condensed financial statements fairly summarize, in all Total revenues 1,848,371 Total expenditures $1,808,126 material respects, the related complete financial statements in accordance with the criteria described in the Guideline referred to above. Since these are condensed financial For a complete review of the Audited Statements as of March 31, 2020, Net Surplus $ 40,245 please see the Annual Reports page at www.aphasia.ca. statements, readers are cautioned that these statements may not be appropriate for their purposes. For more information on the Institute’s financial position, In 2019/20, the Aphasia Institute had a surplus of $40,245 of revenues over expenditures. Two years prior, we were awarded a three-year grant from the Ministry of Health, which continued to results of operations and cash flow, reference should be help offset a decrease in revenues in the current year. Donations and fundraising, as well as made to the related complete financial statements. investment income, showed a decrease, with other income showing an increase in the year. Other revenue sources remained fairly consistent year over year, with the exception of client service fees and professional training and education, which showed significant increases. We incurred additional salaries as well as increased office expenses and provincial education and training costs, all in order to meet our obligations under the aforementioned three-year grant. Expenses otherwise remained Peter Tsui, CPA, CA, LPA fairly consistent year over year, with the exception of fundraising, which showed a nominal increase Nida Chaudhary, in expenses, and professional fees, which showed a healthy decrease. Occupancy costs also Copies of the complete audited financial statements are available upon request. Treasurer increased, due to contractual agreement with the new landlord. Our Team Aura Kagan Lisa Samson Executive Director Speech-Language Pathologist Director of Education Lorraine Podolsky and Applied Research Clinical Mentor (SLP) Our Unique Synergy Allison Tedesco Maria Martinez Social Worker Director, Finance and Operations Manager, Client Services Marisca Baldwin Caryl Pereira Education and Learning Administrative Assistant Coordinator Catherine Brookman What do you think? Melodie Chan Executive Leadership, Research, Development & Staff Member Volunteer Social Enterprise and Implementation Coordinator Program Innovation Michael Chin Clare Thompson Team Assistant, Financial Coordinator Client Services Michael Wiley Elyse Shumway Coordinator, Fund Education Consultant (SLP) Development Direct Service Research Fatima Cabral Natalie Muradian Coordinator, Recreation and Speech-Language Pathologist Community Integration Natasha Matar Julia Breneol Art Instructor Social Worker, Family and Razan Rawdat Outreach (Interim) Knowledge Translation

WHAT IS APHASIA? Leanne Buck Coordinator

An information booklet for adults with Aphasia, their families Social Worker, Family and Robbyn Draimin and their caregivers. Outreach (Maternity Leave) Speech-Language Pathologist Education and Training Lee-Ann Kant Rochelle Cohen-Schneider Speech-Language Pathologist Director, Clinical and Lisa Chan Educational Services (SLP) Speech-Language Pathologist Shannon Hill Coordinator, Volunteer Services Our Mission & Vision Mission Vision Give hope to people with aphasia and their families There are no barriers to by developing and sharing innovative solutions living successfully with aphasia. that reduce language barriers to full life participation. Aphasia Institute All quotes from Pat Arato taken The Pat Arato Aphasia Centre from her autobiography, 73 Scarsdale Road The Language Thief: The Pat Toronto, ON M3B 2R2 Canada Arato Aphasia Centre Story (416) 226-3636 © 2015 Pat Arato.

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