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Heading 2017–18 Heading 2017–18 1 About this report Contents This report provides easily If you don’t speak or read English and you would like accessible information to find out about the information in this report, please about the quality of care email [email protected] we deliver at Alfred Health. Using case studies, About Alfred Health Delivering quality care we provide clear examples Greek of challenges and actions Ο Λογαριασμός Ποιότητας της Alfred Health γράφεται για τους ασθενείς και τα μέλη της κοινότητας taken to improve our για να τους ενημερώσει σχετικά με το πώς παρακολουθείται και βελτιώνεται η ποιότητα και η About Alfred Health 4 Delivering quality care 26 ασφάλεια σε όλη την υπηρεσία υγείας.Ο Λογαριασμός Ποιότητας της Alfred Health γράφεται για τους ασθενείς και τα μέλη της κοινότητας care and include data on για να τους ενημερώσει σχετικά με το πώς παρακολουθείται και βελτιώνεται η ποιότητα και η Three hospital campuses 5 Infection prevention 26 important quality and Εάν δε μιλάτε ή ασφάλεια σε όλη την υπηρεσία υγείας.Ο Λογαριασμός Ποιότητας δε διαβάζετετης Alfred αγγλικά και θα θέλατε να μάθετε για τις πληροφορίες σε αυτήν την Health γράφεται για τους ασθενείς και τα μέλη της κοινότητας έκθεση, παρακαλούμε στείλτε email για να τους ενημερώσει σχετικά με το πώς παρακολουθείται και βελτιώνεται η ποιότητα και η στο [email protected] Message from the Chief Executive 7 Hand hygiene 27 safety indicators. Ο Εάν δε μιλάτε ή ασφάλεια σε όλη την υπηρεσία υγείας.Λογαριασμός Ποιότητας δε διαβάζετετης Alfred αγγλικά και θα θέλατε να μάθετε για τις πληροφορίες σε αυτήν την Health γράφεται για τους ασθενείς και τα μέλη της κοινότητας για να τους ενημερώσει σχετικά με το πώς παρακολουθείται και βελτιώνεται η ποιότητα και η έκθεση, παρακαλούμε στείλτε email στο [email protected] Immunisations 27 All figures relate to the Il resoconto sulla qualità di Alfred Health è scritto per i pazienti e ασφάλεια σε όλη την υπηρεσία υγείας.Εάν δε μιλάτε ή δε διαβάζετε αγγλικά και θα θέλατε να μάθετε για τις πληροφορίες σε αυτήν την i membri della Ο Λογαριασμός Ποιότητας της Alfred Health γράφεται για τους ασθενείς και τα μέλη της κοινότητας Italian comunità per έκθεση, παρακαλούμε στείλτε email informarli del modo in cui vengono monitorate στο [email protected] migliorate la qualità e Blood management 27 2017-18 year unless για να τους ενημερώσει σχετικά με το πώς παρακολουθείται και βελτιώνεται η ποιότητα και η Il resoconto sulla qualità di Alfred Health è scritto per i pazienti e Εάν δε μιλάτε ή la sicurezza Ο Λογαριασμός Ποιότητας attraverso il servizio sanitario.δε διαβάζετετης Alfred αγγλικά και θα θέλατε να μάθετε για τις πληροφορίες σε αυτήν την Health γράφεται για τους ασθενείς και τα μέλη της κοινότητας i membri della ασφάλεια σε όλη την υπηρεσία υγείας. otherwise specified. έκθεση, παρακαλούμε στείλτε emailcomunità per για να τους ενημερώσει σχετικά με το πώς παρακολουθείται και βελτιώνεται η ποιότητα και η informarli del modo in cui vengono monitorate στο [email protected] migliorate la qualità e Our patients Medication safety 29 Il resoconto sulla qualità di Alfred Health è scritto per i pazienti e la sicurezza Se non capisci l’inglese, né parlato né scritto, e vorresti avere maggiori informazioni relativi a questo ασφάλεια σε όλη την υπηρεσία υγείας. attraverso il servizio sanitario. i membri della comunità per resoconto, invia una email a Εάν δε μιλάτε ή informarli del δε διαβάζετεmodo in cui vengono monitorate communitypartic αγγλικά και θα θέλατε να μάθετε για τις πληροφορίες σε αυτήν την [email protected] migliorate la qualità e Harm minimisation 29 Εάν δε μιλάτε ή Se non capisci l’inglese, né parlato né scritto, e vorresti avere maggiori informazioni relativi a questo έκθεση, παρακαλούμε στείλτε emailδε διαβάζετε αγγλικά και θα θέλατε να μάθετε για τις πληροφορίες σε αυτήν την στο [email protected] Il resoconto sulla qualità di Alfred Health è scritto per i pazienti e la sicurezza attraverso il servizio sanitario. i membri della έκθεση, παρακαλούμε στείλτε emailresoconto, invia una email a communitypartic στο [email protected]@alfred.org.au Our patients 8 comunità per Отчет о качествеinformarli del обслуживанияmodo in cui vengono monitorate Alfred Health предназначен для ознакомления пациентов и e migliorate la qualità e Falls and delirium 29 Some definitions Se non capisci l’inglese, né parlato né scritto, e vorresti avere maggiori informazioni relativi a questo широкой общественности с мерами по контролю и повышению качества обla sicurezza attraverso il servizio sanitario. служивания и resoconto, invia una email a Il resoconto sulla qualità di Alfred Health è scritto per i pazienti e [email protected] membri della At Alfred Health, we use the безопасности при предоставлении медицинских услугОтчет о качестве обслуживания Alfred Health предназначен для ознакомления пациентов и . Patients Come First 8 Pressure injury prevention 30 Russiancomunità per informarli del modo in cui vengono monitorate e migliorate la qualità e words ‘consumer’ and ‘patient’ Se non capisci l’inglese, né parlato né scritto, e vorresti avere maggiori informazioni relativi a questo широкой общественности с мерами по контролю и повышению качества об Il resoconto sulla qualità di Alfred Health è scritto per i pazienti e i membri della служивания и la sicurezza attraverso il servizio sanitario. interchangeably. Sometimes resoconto, invia una email a безопасности при предоставлении медицинских услугЕсли comunità per Отчетвы не говорите и не читаете на о качествеinformarli del обслуживанияmodo in cui vengono monitorate communitypartic Alfredанглийском языке [email protected] предназначен для ознакомления пациентов и . и хотели бы ознакомиться с e migliorate la qualità e Who are our patients? 8 Malnutrition 30 we refer to patients as ‘clients’. широкой общественности с мерами по контролю и повышению качества об la sicurezza содержанием данного отчета, просим написать на электронный адрес:attraverso il servizio sanitario. служивания и Se non capisci l’inglese, né parlato né scritto, e vorresti avere maggiori informazioni relativi a questo The term ‘consumer’ can Если безопасности при предоставлении медицинских услугcommunityparticipationвы не говорите и не читаете на @alfred.org.auанглийском языке . и хотели бы ознакомиться с Cultural diversity 9 Advance care planning 33 Se non capisci l’inglese, né parlato né scritto, e vorresti avere maggiori informazioni relativi a questo resoconto, invia una email a Отчет о качестве обслуживанияcommunitypartic Alfred [email protected] предназначен для ознакомления пациентов и содержанием данного отчета, просим написать на электронный адрес: sometimes refer to a volunteer широкой общественности с мерами по контролю и повышению качества об служивания и resoconto, invia una email a communityparticipation @alfredcommunitypartic.org.au [email protected] who shares their recent безопасности при предоставлении медицинских услугЕсли вы не говорите и не читаете на английском языке. и хотели бы ознакомиться с Lifesaving care 10 Successful psychiatry initiatives 33 Alfred Health's Quality Account, hastalar ve toplum üyelerini, kalite ve güvenliğin sağlık Отчетсодержанием данного отчета, просим написать на электронный адрес: о качестве обслуживания Alfred Health предназначен для ознакомления пациентов и experiences of the health setting hizmetlerinde nasıl izlendiği ve geliştirildiği konusunda bilgilendirmek amacıyla yazılmıştır. широкой общественности с мерами по контролю и повышению качества об[email protected] служивания и to help us improve services. Если Alfred Health'Отчетвы не говорите и не читаете на о качествеs Quality Account обслуживания, hastalar ve toplum üyelerini, kalite ve güvenliğin sağlık Alfredанглийском языке Health предназначен для ознакомления пациентов и и хотели бы ознакомиться с Vulnerable patient initiative 12 Mental health scoreboard 33 безопасности при предоставлении медицинских услуг . hizmetlerinde nasıl izlendiği ve geliştirildiği konusunda bilgilendirmek amacıyla yazılmıştır. İngilizce konuşamıyor veya okuyamıyor, ve bu raporun kapsadıkları широкой общественности с мерами по контролю и повышению качества обсодержанием данного отчета, просим написать на электронный адрес:konusunda bilgi almak служивания и istiyorsanız, lütfen безопасности при предоставлении медицинских услугAlfred Health'communityparticipations Quality [email protected]@alfred, .hastalar ve toplum üyelerini, kalite ve güvenliğin sağlık org.au . elektronik posta adresine yazın. Saabi's story 13 Staff experience – patient safety 34 Если вы не говорите и не читаете на английском языке и хотели бы ознакомиться с hizmetlerinde nasıl izlendiği ve geliştirildiği konusunda bilgilendirmek amacıyla yazılmıştır. İngilizce konuşamıyor veya okuyamıyor, ve bu raporun kapsadıkları konusunda bilgi almak Turkishсодержанием данного отчета, просим написать на электронный адрес: istiyorsanız, lütfen Если вы не говорите и не читаете на [email protected]английском языке и хотели бы ознакомиться с elektronik posta adresine yazın. Disability Action Plan 14 Risk management 34 содержанием данного отчета, просим написать на электронный адрес:communityparticipationAlfred Health's Quality Account@alfred, .hastalar ve toplum üyelerini, kalite ve güvenliğin sağlık org.au İngilizce konuşamıyor veya okuyamıyor, ve bu raporun
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