2018 Annual Report CONNECTING the COMMUNITY Contents
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2018 Annual Report CONNECTING THE COMMUNITY Contents 1. VISION, MISSION AND CORE VALUES 11. FINANCIAL SUMMARY 2. GREETINGS FROM THE BOARD 12. SPECIAL EVENTS SUMMARY 3. BOARD OF DIRECTORS 13. MARKETING AND COMMUNICATIONS SUMMARY 4. MESSAGE FROM THE GM 14. TLC STAFF PROFILE 5. SPONSOR PROFILE 15. BOARD MEMBER PROFILE 6. SPECIAL PROJECT 16. STAFF SERVICE AWARDS 7. TLC MEMBER PROFILE 17. CORPORATE SPONSORSHIP 8. TLC STAFF LOVES OUR COMMUNITY 9. PROGRAM STATS/WELLNESS 10. TLC USAGE 1. Welcome to the TransAlta Tri Leisure Centre VISION STATEMENT 2018 | WHAT AN AMAZING YEAR FOR THE TLC! The TLC is the premier recreation provider for the • We’re officially a Great Place to Work™ communities it serves. • New Myshak Community Outdoor Rink built at the TLC in partnership with the City of Spruce Grove MISSION STATEMENT • Library partnership expanded We bring community together to inspire quality life • TLC Staff Scholarship Program launched experiences and healthy, active living. • Enhancements to TLC security program • added full time security CORE VALUES • cameras upgraded • partnership with RCMP Our values guide our behaviors and define what we stand for: Integrity, Respect, Our People, Health and • Grant successes (Jumpstart and Community Initiatives Program) Wellness, Leadership, and Our Environment. • Unique programs and partnerships: • Stephanie Labbé Athlete Workshop • Rainbow Connections Program • Halloween Candy Exchange for passes WE’RE • Stony Plain Outdoor Pool and Spray Park OFFICIALLY A GREAT PLACE TO WORK™ 2. Greetings from the Board hrough strong provide programs and services that align with our T governance oversight, vision of being the premier recreation provider in the the TLC Board of Directors Tri-Municipal Region. provides overall direction to the TLC administration team 2018 was another busy year of transition and change by establishing and setting for the Board. The Board was deeply saddened at the strategic goals and priorities unexpected passing of Russell Hakes, a Board member aimed at meeting the needs for just over one year. Russell will be missed, not of the TLC’s vast array of only by our Board members, but by the Tri-Municipal users. On an annual basis, Region as he was a very active community member. the TLC welcomes over two In 2018, the Board of Directors also welcomed Justin million visitors, making it Laurie, replacing Eric Meyer from the Town of Stony one of the busiest recreation Plain, who completed his term. centres in the region. Being host to that There was also a significant change to the TLC’s The TLC Board many visitors administration as we said goodbye to our General brings many Manager, Graig Walsh, after three years of leading the of Directors unique and TLC. The Board, staff and patrons alike will miss Graig’s establishes interesting leadership, enthusiasm, innovation and creativity. strategic goals & challenges, Following a lengthy search, in October the Board was and equally priorities to meet excited to announce the appointment of Lenny Richer unique and as our new General Manager. Lenny’s background in the needs of interesting municipal recreation and community and partnership TLC’s users. opportunities to development will be a welcome addition to the team. We look forward to his leadership as we continue to develop regional partnerships and explore new ways to be In 2018, we were very pleased to have involved in our communities. A special thank you to the awarded a total of $5,000 to support five TLC leadership team who worked very hard during the staff with their educational endeavors and GM search to ensure the facility continued to operate on a look forward to more in the years to come. first-class basis. Following a comprehensive staff survey, in 2018 the TLC was formally certified as a Great Place to Work—a truly Financially, 2018 was another good year as revenues exceptional accomplishment recognizing the great work increased by $574,000 over 2017, while expenditures of the TLC in ensuring staff are heard and recognized grew by only $206,000. After recognizing other for their outstanding contributions. One of the Board revenues, the accumulated surplus for the year initiatives that came out of the feedback from the survey increased by $939,000 to over $3.6 million. The TLC was the creation of a scholarship program that any is well positioned entering 2019 as we continue to member of our staff can apply for. In 2018, we were very enhance the experiences of all of our patrons and the pleased to have awarded a total of $5,000 to support five many user groups that utilize this treasure in the Tri- staff with their educational endeavors and look forward Region. to more in the years to come. On behalf of the Board of Directors, I’d like to formally The TLC, with support from the three municipalities, thank the TLC’s staff for all that they do day in and day continues to invest in infrastructure and equipment out to support the many needs of our guests who visit to ensure that users’ needs are met. Many projects us each day. I would also like to thank all of the TLC’s in 2018 happened behind the scenes, but included members, patrons, supporters, user groups, and all of landscaping work, as well as construction of the our guests who continue to choose the TLC for their RFID Myshak Community Outdoor Rink in partnership with recreational needs. wristbands for the City of Spruce Grove. The TLC continues to be a our members truly inspiring display of community cooperation to The TLC Board is excited and looks forward to 2019! shorten wait address the needs of users in the Tri-Region. Also in 2018, we continued to improve our membership and times. registration software and continued to provide RFID wristbands for our members to shorten wait times to Yvan Boutin, CPA, CA gain admittance to the facility user areas. Board Chair 3. Board of Directors he TransAlta Tri Leisure T Centre is governed by a Board of Directors comprised of two public YVAN BOUTIN LONNIE STEWARDSON GREG DEWLING representatives and one Chair Vice-Chair Past Chair elected official from each The Board of Directors Public Representative Public Representative Public Representative municipality. Each year, wishes to express Parkland County Town of Stony Plain City of Spruce Grove our Board members work condolences to the together to make sure the family of Russ Hakes, BRENDA BUCHKO RUSS HAKES DANIEL BEATON TLC is and continues to be past TLC Board Public Representative Public Representative Public Representative a champion of community, member and resident Parkland County Town of Stony Plain City of Spruce Grove sport and recreation in the of Stony Plain. We Tri-Municipal Region. For deeply appreciate DARRELL HOLLANDS ERIC MEYER DAVE OLDHAM board member contact Russ’ contribution to Elected Official Elected Official Elected Official information, please visit our both the TLC and the Parkland County Town of Stony Plain City of Spruce Grove website at Tri-Municipal Region. www.trileisure.com. From left: Daniel Beaton, Justin Laurie, Jerry George, Lonnie Stewardson, Dave Oldham, Brenda Buchko, Yvan Boutin 4. Message from the GM am very excited to have not always cooperative, The TLC continues enjoyable place to work, I joined the tremendous we were very pleased with to be home to a wide based on input and feedback team at the TLC in October the first season, which array of special events, that is received from our of this year, which was saw ever-increasing use regional sporting events, amazing group of staff. another successful one in as the season went on. tournaments and many ways. This summer, the rink will tradeshows. From the 2019 promises to be another continue to be a hopping Provincial Surface Mine exciting year at the TLC. 2018 saw the successful place with basketball and Rescue Competition to Numerous capital upgrades implementation of a major pickleball courts available the Sweetheart Ringette are scheduled to improve partnership initiative for use, in addition to Tournament and the Junior the experience of our between the City of Spruce various programming and Lifeguard Club Provincial customers. We will also Grove and the TLC, with events that will take place. Championships, the TLC has continue to explore new and the opening of the Myshak It is bound to be a hub for the amenities and flexibility innovative programs to keep Outdoor Community Rink. outdoor activity! to offer nearly any type of up with the ever-changing The City constructed the event imaginable. needs of the Tri-Municipal new addition of a fully Region. The TLC has the boarded rink, complete with We are proud to share that in amenities and lights. Upon completion, 2018 our staff have confirmed We look forward to seeing flexibility to offer the TLC staff took over the that the TLC is a Great Place you in 2019! nearly any type of operations, upkeep and to Work! We continue to event imaginable. maintenance going forward. strive to find ways to make While the weather was this facility an even more Lenny Richer General Manager LEFT • The Myshak Outdoor Community Rink | RIGHT • Staff confirmed that the TLC is a Great Place to Work! to Great Place TLC is a the confirmed that • Staff Rink | RIGHT Community The Myshak Outdoor • LEFT 5. Sponsor Profile Myshak Group of Companies t’s no stretch of the has been successful, in I imagination to say that part by supporting the Tri The TLC thanks Spruce Grove is a ‘hockey Region. Myshak for their town’. That’s why it makes continued support sense for one local business Myshak has also been a to support the Tri Leisure long-time supporter of to help our region Centre in promoting the Spruce Grove Saints, continue to be Canada’s game.