JUNE 3–5 HILTON COLUMBUS AT EASTON Registration now open at ohiohospitals.org/annual-meeting
1 3 Days Convenient 80+ of Leading Location Educational Speakers Sessions
Sessions Covering All Aspects of Hospital Operations • DATA AND TECHNOLOGY • LEGAL & COMPLIANCE • POPULATION HEALTH • DISRUPTION • NURSING LEADERSHIP • PUBLIC RELATIONS • FACILITIES MANAGEMENT • OPIATE CRISIS • QUALITY & PATIENT SAFETY & SUSTAINABILITY • PHYSICIAN LEADERSHIP • RISK MANAGEMENT • FINANCE • PHYSICIAN RELATIONS/ • WORKFORCE • HOSPITAL LEADERSHIP RECRUITMENT Registration Open for 104th OHA Annual Meeting & Education Summit
Join members of the Ohio hospital community for the 104th annual Non-members of OHA may register for special events. ACHE members gathering of the Ohio Hospital Association. This three-day event may register for the Quality & Patient Safety sessions as well as features more than 80 education sessions, keynote presentations by special events. national leaders and special recognition events.
The conference offers approved contact hours for many disciplines, including ACHE sessions offering face-to-face credits. REGISTRATION HOURS Employees, medical staff, trustees and volunteers of OHA member Sunday, June 2 3–6 p.m. hospitals and health systems and OHA Corporate Partners may Monday, June 3 EARLIER START 6:30 a.m.–5 p.m. register for the education or vendor components at no cost. Some optional special events or meal functions do require a registration fee, Tuesday, June 4 7 a.m.–6 p.m. and payment must be made by credit card when you register online at Wednesday, June 5 6:30 a.m.–12 p.m. ohiohospitals.org/annual-meeting. EXHIBIT HOURS Monday, June 3 7 a.m.–4 p.m. Tuesday, June 4 7 a.m.–12 p.m. Agenda At-A-Glance
MONDAY, JUNE 3 TUESDAY, JUNE 4 (CONTINUED)
8 a.m.– Concurrent Sessions 5–6 p.m. OHA Annual Recognition Dinner 4:15 p.m. • Data and Technology • Physician Leadership Welcome Dan Leite, heart transplant recipient, has completed • Finance • Physician Relations/ Reception 154 marathons and 3 Iron Mans, will deliver the • Hospital Leadership Recruitment keynote address as OHA recognizes Health Care • Legal & Compliance • Population Health 6:30– Worker of the Year nominees, winners of the OHA • Nursing Leadership • Public Relations 8:30 p.m. Leadership Awards and the newest inductee to the • Opiate Crisis Program OHA Health Care Hall of Fame. and Awards 11 a.m.– Keynote Address noon Ron Galloway, The Disruptors: How Amazon, Google & Apple Plan to Change the Face of Healthcare WEDNESDAY, JUNE 5 12:30– OHA Advocacy Luncheon 1:45 p.m. 7:30–8:30 a.m. American College of Healthcare Executives (ACHE) Breakfast
12th Annual OHA Quality Summit
TUESDAY, JUNE 4 8–9 a.m. Quality Summit Poster Setup/Displays
8 a.m.– Concurrent Sessions 9–10:30 a.m. The Executive’s Role in Engaging Care 4:15 p.m. • Disruption • Nursing Leadership Teams to Improve Patient Safety, Quality • Facilities Management • Physician Leadership of Care and Operating Margins (part 1) & Sustainability • Quality & Patient • Finance Safety 10:30–11 a.m. Quality Summit Poster Displays • Hospital Leadership • Risk Management • Legal & Compliance • Workforce 11 a.m.–12:30 p.m. The Executive’s Role in Engaging Care Teams to Improve Patient Safety, Quality of Care and Operating Margins (part 2) 11 a.m.– Keynote Address noon Kevin Hines, author of “Cracked Not Broken” 12:30–1:25 p.m. Quality Summit Lunch and Poster Presentations 12:30– OHA Energy & Sustainability Program 1:45 p.m. Awards Luncheon 1:25–1:35 p.m. Ohio Patient Safety Institute Best Practice Rebecca Karason, CEM, Senior Vice President, Awards Director of Energy & Sustainability, Huntington National Bank, will speak, and OHA’s annual awards 1:35–3:05 p.m. Equity of Care recognizing member hospitals’ energy and sustainability programs will be presented. 3:05–3:15 p.m. Evaluations
2 Special Events & Speakers Please register for the events of your choice. Fees apply to meal events.
acclaimed film, “The Bridge” OHA Leadership Awards and the newest MONDAY, JUNE 3 and in hundreds of radio, film inductee to the OHA Health Care Hall of Fame. and television media outlets, Keynote Address, 11 a.m.–noon including: “Larry King Live”, Leite, 51, of Columbus, has always been Ron Galloway “20/20,” “Anderson Cooper incredibly active and served as the vice chair The Disruptors: How Amazon, 360,” “Good Morning America” of The Columbus Marathon board. Four years Google & Apple Plan to Change and Ireland’s “Tonight with ago, he realized something wasn’t right while the Face of Healthcare Vincent Browne.” Hines has training for a race. After only a few months on written countless articles about suicide the transplant list, he received a life-saving Galloway is a researcher and awareness/prevention and authored “The Art heart transplant at the #OSUWexMed Ross filmmaker. He studies the of Living Mentally Well.” His articles have Heart Hospital, beginning late Christmas Eve. disruptive effects of new appeared in the San Francisco Medical His new heart took its first beats in the wee technologies in health care and finance. He Magazine, The Santa Barbara Independent, hours of Christmas morning—arguably, the was a research analyst for Smith Barney (and New Voices at Bay, National Council Magazine, best Christmas gift of all. predecessor companies) from 1985 until 1995, San Francisco Chronicle and Advancement in Cost: $70 per person then founded Method Content, an institutional Psychiatric Treatment, as well as many others. research firm. Tables of 10 available for groups registered He was most recently honored as a Lifetime by May 17 Galloway directed the business documentary Achievement Award Winner by the National “Why Walmart Works,” which was the first film Council for Behavioral Health. Reserved seating for the dinner is available for to ever premiere in the U.S. Capitol Building. He groups of 10. To secure reserved seating, all 10 produced the documentary “Oflag 64: A POW table registrants must be registered online on Odyssey” for PBS. His film “Folly Island” won OHA Energy & the same registration by May 13. When Best Comedy at the New York Independent Sustainability reserving a table, you must provide all Film Festival and was featured at Spoleto. Program Awards registrant’s names at the time of registration. He is the lone conservative columnist for The There is no limit to the number of tables that Huffington Post and has been featured on Luncheon groups or hospitals may reserve. CNN, CNBC, MSNBC, BBC and ABC World News 12:30–1:45 p.m. Tonight. Print coverage includes the New York Rebecca Karason, CEM Times, Wall Street Journal and the New Yorker. Senior Vice President, Director WEDNESDAY, JUNE 5 Ron was featured on (and made fun of) Jon of Energy & Sustainability, Stewart’s “The Daily Show.” Galloway earned Huntington National Bank his undergraduate degree Industrial ACHE Breakfast, 7:30–8:30 a.m. Management from Georgia Tech. Karason oversees energy and Keynote: Brian C. Doheny, sustainability across FACHE, ACHE Governor, OHA Advocacy Luncheon Huntington’s eight-state Associate Vice President, footprint. An energy expert with over a decade 12:30–1:45 p.m. Strategy Advancement, of energy efficiency experience, she has a Humana, Inc. Keynote: Amy Acton, MD, diverse background in sales, account MPH, Director, Ohio management and program outreach. Prior to Doheny serves on the Board of Department of Health joining Huntington, Karason served in various Governors of the American capacities at American Electric Power College of Healthcare Executives. With As the first woman and the first comprehensive programs in credentialing, physician since 2014 to lead including program manager for the Business Incentive Program. Throughout her career, she education, career counseling, publications and the Ohio Department of Health, research, ACHE works toward its goal of being Acton is committed to reducing has worked with customers and contractors across the state of Ohio helping them develop the preeminent professional society for infant mortality and youth homelessness as leaders dedicated to improving health. Board top priorities for the department. A licensed and implement energy efficiency projects for their facilities. certified in health care management as an physician in preventive medicine with a ACHE Fellow, Doheny served as an ACHE master’s degree in public health, Acton has Committed to connecting colleagues to Regent for Kentucky from 2010 to 2013; on the more than 30 years of experience in medical sustainability, Rebecca created the first-ever ache.org Editorial Board from 2009 to 2012; practice, government and community service, Huntington Green Team, a cross functional on the Regents Advisory Council from 2002 to health care policy and advocacy, academic group of colleagues that generates, exchanges 2009; as president, Kentucky ACHE Chapter, and nonprofit administration, consulting, and evaluates ideas to increase Huntington’s from 2007 to 2008; on the Kentucky ACHE teaching and data analysis. OHA works with environmental performance and to lower its Chapter Board from 2003 to 2013; and on the Ohio Department of Health on a variety of carbon footprint. several ACHE committees. He is a recipient of issues including infant mortality, infectious various awards from ACHE, including the diseases and population health. Cost: $10 per person Regent’s Award for Early Careerist in 2005 and Cost: $40 per person several ACHE Recognition Program awards, OHA Annual Recognition Dinner including the Service Award in 2008, the 5–6 p.m. Welcome Reception/VIP Reception Distinguished Service Award in 2012 and the TUESDAY, JUNE 4 6:30–8:30 p.m. Program and Awards Exemplary Service Award in 2017. Cost: $30 per person Dan Leite, a heart transplant Keynote Address, 11 a.m.–noon recipient who has completed Kevin Hines 154 marathons and three Iron Quality Summit Lunch Author of “Cracked Not Broken” Mans, will be the featured speaker as OHA recognizes the 12:15–12:45 p.m. Hines is an award-winning international Ohio Health Care Worker of the No cost, but registration is required to speaker, author and mental health advocate. Year nominees, winners of the assure a proper meal count. He has been featured in the critically 3 Meeting Schedule
MONDAY, JUNE 3 • Data and Technology TIME SESSION DESCRIPTION PRESENTERS 8–9 a.m Using Data to This session will journey through a case study that exhibits the outcomes Lisa Eidelberg, MD, Senior Manage Providers from using an Operations Management System that identifies and Regional Director of Operations, and Patients in Our benchmarks outpatient pain management outcomes, assists patients Pain Management Group Communities Amidst and providers in making safe treatment decisions, and provides real-time Sara Darr, VP of Clinical the Opioid Crisis business data to maximize efficiency and financial outcomes to leverage Services, Pain Management influence in rural communities to impact the opioid crisis. Group 9:30– Preventing Hospital Health care organizations can analyze and model their existing patient Bill Balderaz, President, 10:30 a.m. Readmissions Using data to predict risk of hospital readmission following care. With predictive Futurety Data Modeling and analytics, hospitals can identify patients at greatest risk, curate care Dinah Adams, Data Analyst, Predictive Analytics strategies and administrative policies and improve patient outcomes. Futurety 2–3 p.m. Attitudes and Beliefs Nurses are the largest care provider group in any hospital. Their ability to Roberta Jo Myers, Nurse of RNs About learn, change and adopt new documentation methods must be Practitioner Occupational Changing to an supported. Participants will gain an appreciation of what actions/policies Medicine, Mercy Health Electronic Medical support and enhance nurses when a system changes from paper Record documentation to an electronic medical record. 3:15– Understanding and This session will cover some of the different types of common third-party Kevin Carpenter, Director, 4:15 p.m. Assessing Third- relationships in today’s IT support landscape and what new Security, Privacy, Risk Party Risk vulnerabilities this exposes organizations to. We will walk through a case Consulting, RSM US LLP study on how to manage a relationship, some measures to put in place to protect an organization’s data, and the outcomes seen from best practices in the field.
MONDAY, JUNE 3 • Finance TIME SESSION DESCRIPTION PRESENTERS 8–9 a.m 2019 HCAP Update An update on Ohio 2019 HCAP from OHA and ODM Daniel Vielhaber, Manager, Health Economics & Policy, staff. Ohio Hospital Association Ryan Biles, Executive Vice President, Ohio Hospital Association 9:30– EAPGs: A Two-Year Learn impacts from almost two years of EAPG Jackie Nussbaum, Director, BKD, LLP 10:30 a.m. Journey & A Look monitoring and changes to come for 2020. Jennifer Goins, Managing Consultant, BKD, LLP Ahead Deb Lauricia, Senior Director, Revenue, Cleveland Clinic 2–3 p.m. Ohio Medicare The presenters will review and discuss Ohio Judy Thomas, Sr. Provider Relations Representative, MAC:CGS Region 15 Medicare MAC:CSG's Regional 15 Update. Part A Provider Outreach Education, CGS Update 3:15– Understanding Attendees will gain an understanding of the Ohio Aly DeAngelo, Director, Health Economics & Policy, Ohio 4:15 p.m. Medicaid Episode- Department of Medicaid's episode-based Hospital Association Based Payments payments and how they work. ODM officials will Marjorie Yano, Director, Payment Innovation, Ohio team with OHA staff to help hospitals understand Department of Medicaid the impact of this payment reform initiative on hospitals specifically.
MONDAY, JUNE 3 • Hospital Leadership TIME SESSION DESCRIPTION PRESENTERS 8–9 a.m Using the Kano There is a growing trend to transform the view on patients as customers. The use of Mustafa Culcuoglu, Model to Kano analysis has been widely accepted in many industries due to its focus on Director of Lean Six Improve Patient discovering customer needs. The aim of this session to develop a methodology to Sigma Program, Summa Satisfaction analyze the customer needs and perceptions and present a hands-on way of Health applying the Kano model. 9:30– Quality Leadership and accountability are vital to achieving meaningful improvements in Sharon Sutherland, MD, 10:30 a.m. Structures and health care. As hospitals join health systems, alignment of quality initiatives can MPH, Associate Chief Governance: A promote shared learning, efficiency, increased patient safety and improvements in Quality Officer, Cleveland Health System care. Cleveland Clinic governance and quality structures support local teams in Clinic Approach achieving system-level quality and patient safety goals. Christy Barnes, Sr. Director Quality & Patient Safety, Cleveland Clinic
4 MONDAY, JUNE 3 • Hospital Leadership (CONTINUED) TIME SESSION DESCRIPTION PRESENTERS 2–3 p.m. Using Emotional Research has shown that the benefits of strong emotional intelligence are many: greater M.J. Clark, Sr. Intelligence for career success, stronger personal relationships, increased optimism and confidence, Leadership Consultant, Work Success better health, effective leadership skills, improved communication and better problem Integrated Leadership solving skills. This presentation will cover the crucial role of self-awareness in developing Systems successful relationships and help hospital leaders pinpoint behaviors that impact work performance so they can more effectively overcome workplace conflicts. Clark will discuss how participants can improve their work by understanding how the brain works, how staying cool and building confidence can boost productivity and how to develop their leadership skills by recognizing and managing office behaviors. 3:15– The Art of Communication skills are vital to your success as a leader. In this interactive session, M.J. Clark, Sr. 4:15 p.m. Assertive Clark reveals the secrets from her book, "Shut Up and Lead: A Communicator’s Guide Leadership Consultant, Communication to Quiet Leadership" to help you interact more assertively and authentically at work Integrated Leadership and in your personal life. Systems
MONDAY, JUNE 3 • Legal and Compliance TIME SESSION DESCRIPTION PRESENTERS 8–9 a.m Complex Data More data exists now than in the entire previous history of humanity. Lisa Pierce Reisz, Partner, Sharing Harnessing data holds great promise for providers and their patients. But Vorys, Sater, Seymour and Arrangements: complex data arrangements, including EHRs, HIE’s and data repositories Pease LLP Regulatory, pose regulatory, technological and operational challenges. We will explore Technological and complex data sharing arrangements and provide solutions to overcome Business Challenges these challenges. 9:30– Hospital This presentation will provide an overview of: contracting structures (e.g., Kathryn Hickner, Partner, 10:30 a.m. Procurement GPOs); legal considerations governing contracts (e.g., applicable federal Kohrman, Jackson & Krantz Contracting: Legal anti-kickback safe harbors, Stark exceptions, tax-exempt principles and HIPAA LLP Considerations and requirements); common contractual terms; related challenges for hospitals Jamie May, Associate General Lessons Learned and vendors; and approaches for negotiating contracts in an efficient manner. Counsel, University Hospitals 2–3 p.m. Undergoing and The session will review the detailed description of how maternity license Allen Killworth, Partner, Responding to ODH surveys are conducted and the process for responding to deficiencies and Bricker & Eckler LLP Maternity License appealing penalties. Shannon Richey, RN, Survey Surveys Administrator, Ohio Department of Health 3:15– Weed Woes: How is Attendees will learn how to manage medical marijuana from patient, Jennifer Nelson Carney, 4:15 p.m. Your Hospital physician and employee perspectives. Partner, Bricker & Eckler LLP Dealing with Marie-Joelle Khouzam, Medical Marijuana? Partner, Bricker & Eckler LLP
MONDAY, JUNE 3 • Nursing Leadership TIME SESSION DESCRIPTION PRESENTERS 8–9 a.m Enable Yourself to Workplace violence is dramatically increasing with nursing the highest Robin Brown, System Director EOC Respond to safety risk occupation. Personnel often freeze in response to acts of Safety and Emergency Workplace Violence violence. With training and practice, personnel enable themselves to Preparedness, Summa Health Options When respond differently and mitigate harm. The combination of classroom, Keith Blough, Chief Protective De-escalation hands-on defensive tactics, and simulation training is an effective Services and Police, Summa Health Doesn't Work evidence-based solution to better prepare employees to respond when Shauna Anderson, Nursing Unite situations escalate to violence including the use of a gun. Director, Summa Health 9:30– How to Attract, Attracting and keeping talented employees is a critical activity of a Steve Anderson, CEO, Sr. 10:30 a.m. Recruit and Retain successful organization. The presenters will share research and Leadership Consultant, Integrated Great Employees experience of helping organizations hire and keep the best employees Leadership Systems and create a culture that empowers its workforce to achieve success. Michael Canady, MD, MBA, CPE, FACS, Chief Executive Officer, Holzer Health System 2–3 p.m. Workplace Safety— In this session, the presenter will describe how a patient threat to Tina Sowers, Administrator, The Journey to employees lead to a multi-hospital, multi-campus approach to creating Service Lines, The Ohio State Ensure a Safety a Workplace Safety Steering Committee. This committee has created University James Cancer Hospital Culture multiple levels of awareness and education for the health system. 3:15– Hospital The Presenters will discuss the results of the two-year HIIN program - Courtney Ulrich, Manager of 4:15 p.m. Improvement granted to OHA in 2016—and demonstrate how you can achieve these Healthcare Consulting, York Innovation results in your own organization. A HIIN participating hospital system Laura Mattimoe, Safety Network: Results of will share their journey through the program as it relates to workplace Coordinator, ProMedica Health a Focused Worker violence and the results generated. System Safety Effort 5 MONDAY, JUNE 3 • Opiate Crisis TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Ready, Set, PAUSE Attendees will gain a variety of tools to treat pain in a safe, non-opioid Nancy Pook, MD, FACEP, pathway, engaging best practices across the health care continuum. Medical Director, Network Attendees will have ongoing access to the PAUSE treatment protocol, Operations Command which challenges clinicians to stop and consider compassionate, smart Center, Kettering Health alternatives to manage pain. Network
9:30– Using Data to This presentation will journey through a case study that exhibits the Lisa Eidelberg, MD, Senior 10:30 a.m. Manage Providers outcomes from using an Operations Management System that identifies Regional Director of Operations, and Patients in and benchmarks outpatient pain management outcomes, assists Pain Management Group Our Communities patients and providers in making safe treatment decisions and provides Sara Darr, VP President of Amidst the Opioid real-time business data to maximize efficiency and financial outcomes Clinical Services, Pain Crisis to leverage influence in rural communities to impact the opioid crisis. Management Group
2–3 p.m. Joey’s Story: A Son This presentation chronicles the life of one young man, whose life Lavin Schwan, Executive Lost to Addiction, mirrors many of the thousands of young adults who find themselves Assistant, The Bellevue How Does That "caught" in the brain disease of addiction. The attendees will see first Hospital Happen? hand the affects this disease has not only on the user, but on loved ones.
3:15– When Pregnant This session will review recommended inpatient and outpatient Christine Wilder, MD, 4:45 p.m. Women Use treatment for opioid using pregnant women, including medication Medical Director, Addiction, Opioids: How Can assisted treatment, as well as a novel group outpatient intervention UC Health We Help Them and implemented at UC Health. Additionally, health and developmental Sara Arter, Assistant What Effects Does outcomes of children exposed to maternal opioid use before birth will Professor, University of It Have on Their be discussed. Participants will gain a better understanding of health and Cincinnati Children? development issues facing this population as they progress through childhood. APPROVED FOR
1.5 CREDITS
MONDAY, JUNE 3 • Physician Leadership TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m How to Create a In this interactive presentation, author Steve Anderson uses Steve Anderson, CEO, Sr. World Class lessons in his book, "How to Create a World Class Company," so Leadership Consultant, Integrated Health you will understand just how to do that. He will share, along with Leadership Systems Organization Michael Canady, MD, MBA, CPE, FACS, mistakes many health Michael Canady, MD, MBA, CPE, organizations make and how to overcome them on the way to FACS, Chief Executive Officer, greatness. Holzer Health System
9:30– Organizational Attendees will be taken behind the scenes of a real-life crisis Robert Gerberry, Sr. VP & General 10:30 a.m. Crisis: Managing situation that received substantial print and news media coverage. Counsel, Summa Health System Through a New We will present a case study of what happened when a large Stephen Kleinman, Partner, Year's Eve hospital system had a break down of contract negotiations with an Bricker & Eckler LLP Nightmare exclusive provider of vital services two days before New Year's Eve. Attendees will gain an understanding of the lessons learned managing media, medical staffs and community member reactions. Attendees will also learn about best practices to limit the risks of similar occurrences.
2–3 p.m. Getting This session will discuss how bad communication leads to poor Binay Eapen, MD, FACP, Associate Physician/Nurse patient outcomes in hospitals. The presenter will discuss best Program Director Internal Medicine, Communication practices in communication and lessons learned from institutions Mount Carmel Health System Right: nurse residency program. Participants will receive strategies on Lisa Wolf, Director Clinical Interventions to how to improve communication between physician and nurses, Education & Nurse Residency Create the Ideal that are simple and immediately applicable. Program, Mount Carmel Health Health Care Team System
3:15– Mitigating Physician burnout is rampant and affects up to 50 percent of Terry McWilliams, MD, MSJ, 4:15 p.m. Physician practicing physicians. Undertaking primary, secondary, and Director & Chief Clinical Consultant, Burnout tertiary preventive efforts can mitigate its evolution and the degree HSG of impact on the individual and the organization. Developing an active program is key to success in employed physician networks.
6 MONDAY, JUNE 3 • Physician Relations/Recruitment TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Navigating the Attendees will be presented with both fundamental and Michael Lee Kim, Shareholder, Minefields of advanced immigration sponsorship concepts that will permit Attorney, Hall, Render, Killian, Heath & Foreign Physician them to issue spot and to ask specific, immigration-related Lyman, P.C. Recruitment questions as they evaluate potential foreign physician candidates.
9:30– Physician In today’s environment, manpower planning should be the tool Travis Ansel, Partner, HSG 10:30 a.m. Manpower with which health systems answer the question “How do we Planning in the execute our strategy through our providers” and not just “How Age of do we meet the needs of the community?” This session covers Employment the questions health system executives should ask themselves about their manpower planning approach and suggests alternatives to increase strategic performance.
2–3 p.m. Operational Best practice structure and process for engaging physicians Dale Gentz, Network Executive, Halley Governance: It's a and advance practice providers in operational governance of Consulting Group Journey—Not a their provider networks/medical groups and their individual Destination practices; road hazards encountered along the way; lessons learned; and recommendations for the audience to apply to their practices' operational governance will be discussed.
3:15– How to Build a Lack of cultural fit is among the top reasons physicians leave a Tim Sheley, Executive VP, Jackson 4:15 p.m. Cultural Blueprint practice. Many recruiters can attest to the challenge of Physician Search for Successful recruiting into a “toxic” environment. It doesn’t work. Learn Physician how to build a culture for physician retention and a reputation Recruitment and as a great place to work. This session will provide tools and Retention templates that can help lead to faster fills, shorter vacancies, lower turnover and greater return on investment.
MONDAY, JUNE 3 • Population Health TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m How Empathy In this session, you will learn some practical solutions to Joseph Geskey, DO, VP Medical Affairs, Can Lead to implement in managing patients with chronic disease from a OhioHealth Doctors Hospital Creativity in physician executive who has created innovative programs Managing Chronic using community partners, home visits and novel approaches Health Conditions to improving chronic disease management. Attendees will examine how their beliefs may limit their effectiveness in managing this population of patients and how viewing patient adherence from a different perspective can lead to creative solutions that build resilience in the health care teams while improving patient health outcomes
9:30– Implementing a Currently Ohio ranks sixth nationally for breast cancer Sharon Inzetta, Breast Care 10:30 a.m. High Risk Breast mortality. The Northeast counites of Ohio have the highest Coordinator, Summa Health Cancer Program rates in the state. Identify patients at increased risk for breast Eileen Fleming, High Risk Nurse cancer is needed to impact prevention. Navigator, Summa Health
2–3 p.m. Maximizing Expectations that health care organizations function to Johnnie Allen, Director of Health Opportunities for improve community health are now greater than ever. Equity, Ohio Department of Health Health Care However, this expectation cannot be met without Organizations to understanding the myriad of community factors which Understand & influence health. Attendees will gain insights on the application Advance Health of health equity principles and tools to meet and/or exceed this Equity expectation.
3:15– Disconnection of There is an "Urgent Need to Improve Health and Wellbeing in Matt Winchester, CEO, Springstone 4:15 p.m. Connected Care Ohio", Connecting Care through Video/Tele with individuals struggling from Mental Health and Addictions Services will be Demonstrated and Discussed
7 MONDAY, JUNE 3 • Public Relations TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Yes, Your Hospital Podcasts connect with a power and emotion unlike any other medium. John Campanelli, Sr. Can Create a They are a great way to tell your hospital’s stories—stories that will Corporate Content Specialist, Podcast. We elevate your brand and stir your audience. Learn how to create, launch The MetroHealth System Know; We Did It and market your hospital’s podcast, in-house, on your own, with minimal Tina Arundel, Manager, costs. Public & Media Relations, The MetroHealth System
9:30– Crisis Over a two-year time span, UC Medical Center has managed several high Kelly Martin, Sr. Director, 10:30 a.m. Communications: profile situations attracting national and/or international media Internal & External An Integrated attention, including: caring for a young man released from captivity Communications, UC Health Approach overseas, a professional football player injured on national television, an Maria Friday, Manager, active shooter situation in downtown Cincinnati and more. Hear how the Emergency Management, UC team balanced caring for patients while managing the world’s insatiable Health desire for news. Take away easy to use communication tools and Dustin Calhoun, MD, FAEMS, techniques, including a templated crisis communication plan, training Medical Director, Emergency agenda and exercise scenarios that can assist anyone who is thrust into a Management, UC Health high profile or crisis situation.
2–3 p.m. Digital This session will cover how Cleveland Clinic's Corporate Communications Kyle Michael Miller, Project Transformation team is using digital platforms to enhance public relations efforts. Manager for PR Storytelling, for Public Cleveland Clinic Relations Angela Kiska, Sr. Director, Cleveland Clinic
3:15– Leading with Attendees will gain insights from the competitive, brand-driven world of Kent Rademaker, Director of 4:15 p.m. Mission: How consumer products/services. We’ll use tested best practices on Brand Strategy, Highlights for Consumer Brands establishing and proving a clear market position and set of associations Children Stand Out for purpose- or mission-driven brands with competitors who share a similar mission - a challenge for health care organizations of all types.
TUESDAY, JUNE 4 • Disruption TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Market Disruptors Amazon, Berkshire Hathaway, JPMorgan, Apple . . . it seems Colleen Powers, Shareholder, Hall, in the Health Care that everyone wants a piece of the health care marketplace. Render, Killian, Heath & Lyman, P.C. Space The presenters will discuss potential challenges and Zachary Jacob, Attorney, Hall, opportunities for hospitals resulting from this market Render, Killian, Heath & Lyman, P.C. disruption.
9:30– Consumerism Attendees will see how the Mount Carmel Medical Group is Ryan Rupp, Director of Operations, 10:30 a.m. Driving Change in listening to the voice of the consumer and changing a relatively Mount Carmel Health System the Physician conservative historical approach to the patient experience. This Practice Setting change is being driven by engaging consumers in their health care and developing multiple avenues to access care.
2–3 p.m. Crypto-Medicine: Described as the “new internet,” blockchain is a transformative Raymond Krncevic, Counsel Assessing technology with uses far beyond crypto-currency. This session Tucker Ellis LLP Blockchain will provide a basic understanding of blockchain technology, William Berglund, Counsel, Tucker Opportunities and explore its potential applications in hospitals and medical Ellis LLP Challenges in practices, and assess the legal, regulatory, and operational Health Care implications of its use in the health care industry.
3:15– Easing the Financial Development of new resources and a financial strategy to Mary Ahlers, Clinical Coordinator, 4:15 p.m. Burden as Health create an outpatient network to accommodate growth of UC Health Air Care & Mobile Care Care Moves From outpatient volumes and promote health far into the Josephine Kershaw, Professor & Inpatient to community. Associate Dean, Health Sciences, Outpatient Care The Christ College of Nursing & Health Sciences Al Benny, Community Paramedicine Program Chair, Hennepin Technical College
8 TUESDAY, JUNE 4 • Facilities Management & Sustainability TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Stumble Forward: Southern Ohio Medical Center in Portsmouth increased its Justin Clark, Administrative How Southern Ohio ENERGY STAR score by 35 points over a six-year period. This Director of Plan Operations, Medical Center improvement was 300 times greater the national average. In Southern Ohio Medical Center Became an ENERGY this candid presentation, we will review what worked, but more Marty Lanning, CEO, Energent STAR® importantly, what challenges the hospital faced and overcame Solutions LLC to become an Energy Star.
9:30– How to Meet State According to the CDC, Legionnaires’ disease continues to be on Nora Rothchild, Environmental 10:30 a.m. Regulations When the rise. Hospitals are looking for tools to minimize Legionella Group Senior Director, Barclay Water Choosing Secondary bacteria in their drinking water systems. This presentation Management, Inc. Disinfection of covers what hospitals need to know about secondary And panel Drinking Water disinfection, the permitting process, ongoing regulatory testing, and reporting.
2–3 p.m. OHA Energy Cup This session is a panel of current champions of the OHA Energy Marty Lanning, CEO, Energent Champions Panel Cup. Hospital participants will provide first-hand accounts of Solutions LLC best practices, challenges and strategies to create a winning energy and sustainability program at hospitals large and small.
3:15– Property Accessed Property owners throughout the Midwest are using PACE J. Caleb Bell, Esq., Partner, Bricker 4:15 p.m. Clean Energy financing to unlock energy savings and renewable energy & Eckler LLP opportunities. PACE allows them to pay for energy efficiency Colin Kalvas, Esq., Associate, and renewable energy technologies through special Bricker & Eckler LLP assessments paid with their property taxes. This panel will detail the PACE financing mechanism and review how hospitals can take advantage, with case studies.
TUESDAY, JUNE 4 • Finance TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Smart Risk While CMS is pushing providers into risk, smaller Accountable Cherie Spragg, VP, Population Through a Care Organizations experience random savings and losses of Health, Fisher Titus Medical Center Collaborative ACO 10-20 percent, due to statistical variation in spending. This Lynn Barr, CEO, Caravan Health session will describe how Collaborative ACOs serving 100,000 plus lives are addressing this problem and highlight the Fisher Titus Medical Center experience in a scaled-up ACO.
9:30– Achieving Success Attendees will learn briefly about the history of value-based Jennifer Skeels, Shareholder, 10:30 a.m. in Bundled payment models, and in particular Medicare and corresponding Attorney, Hall, Render, Killian, Heath Payment Models private pay bundled payment models. The session will focus on & Lyman, P.C. how these payment models are evolving, and how providers are succeeding in improving quality, lowering costs, and earning incentive payments. The session will also cover new bundled payment models, including the Bundled Payment for Care Improvement-Advanced model, and CMS's anticipated oncology bundled payment model.
2–3 p.m. The Importance High cost pharmaceuticals continue to play a significant role in a Girish Dighe, Director, Pharmacy of Establishing a health system’s financial portfolio. OhioHealth established a Business Services, OhioHealth Pharmacy comprehensive pharmacy revenue integrity program to optimize Justin Kortyka, Reimbursement Revenue Integrity medication charge capture, standardize pharmacy pricing across Coordinator, Ohio Health Program its hospitals, meet 340b compliance standards, energize non- pharmacy stakeholders and enhance medication denials management processes for high-cost therapies.
3:15– Investing with Environmental, Social, Governance (ESG) & Socially Responsible John Evans, Director, Clearstead 4:15 p.m. Impact: Investing (SRI) has experienced tremendous growth. Clients Grant Guyuron, Sr. Managing Navigating the increasingly want to align their investments with their values. Director, Clearstead Responsible Investors must navigate and balance reputation, conscience, and Investing bottom line. This presentation will explore these topics and Landscape provide attendees with the background and important considerations to make informed investment decisions.
9 TUESDAY, JUNE 4 • Hospital Leadership TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Maximizing the Attendees will gain an appreciation of: the potential for the David Miller, Managing Partner, HSG Value of Your networks; how they fit into your system’s strategy; the barriers to Terry McWilliams, MD, MSJ, Employed success and how to overcome those barriers; and engaging Director & Chief Clinical Consultant, Physician physicians to develop a culture and focus on quality, population HSG Network health, and provider well being.
9:30– Update on the The presenter will review the status of the Affordable Care Act and Kevin Woodhouse, Partner, Ice 10:30 a.m. Affordable Care the various legislative, regulatory and litigation efforts to modify Miller LLP Act and/or repeal parts of the ACA, including the development of non-compliant health plans, the elimination of cost sharing subsidies, the status of the Court's decision in Texas v. United States, and other developments. We will also discuss the efforts of various states to expand Medicaid and the various models that are being pursued.
2–3 p.m. Dynamics of Attendees will understand how physicians are paid on a fee for Anthony Javorka, Senior Manager, Physician service basis and how compensation models assist in payer Blue & Co. Reimbursement strategy. Additionally, attendees will understand the basics of and how to review their current reimbursement/compensation Compensation alignment for physicians.
3:15– Mount Carmel The relocation of Mount Carmel West's inpatient care to Grove Sean McKibben, President, Mount 4:15 p.m. West City paved the way for a comprehensive transformation of the Carmel West & Mount Carmel Grove Transformation campus. This session will focus on the development of a shared City vision for the future Mount Carmel West to be a vibrant hub of Jason Koma, Regional Director of education, health, wellness and economic development. Government Affairs and Development, Mount Carmel Health System
TUESDAY, JUNE 4 • Legal and Compliance TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Property Tax Presenters will discuss the current tax treatment of real property Jonathan Brollier, Attorney, Exemption and owned by hospitals, including non-profit, governmental, and Bricker & Eckler LLP Valuation for for-profit hospitals under current Ohio law, and an overview of the Hospitals national landscape.
9:30– Maintaining an Attendees will learn about the OIG's 7 elements of an effective Ritu Kaur Cooper, Partner, Hall, 10:30 a.m. Effective compliance program, how an organization can meet these Render, Killian, Heath & Lyman, Corporate expectations, and the compliance oversight responsibility of the P.C. Compliance board. Program
2–3 p.m. #MeToo and Your A number of events that have occurred over the last couple years Jeremy Morris, Partner, Bricker Medical Staff: have raised awareness concerning sexual misconduct. With this & Eckler LLP Handling background in mind, medical staff must consider what processes and Catherine Ballard, Partner, Allegations of actions are appropriate when allegations of misconduct arise. Bricker & Eckler LLP Misconduct
3:15– Recent Stark Law Last year CMS issued a Request for Information seeking public Vicki Davies, Chief Compliance 4:15 p.m. Changes to comments on reducing the regulatory burden of the Stark Law. Learn Officer & VP of Internal Audit Reduce Burden about comments CMS received and the latest changes CMS is making Services, Kettering Health and Encourage to reduce burden and clear the path for new and innovative Network Alternative Alternative Payment Models such as value based payment and other Claire Turcotte, Partner, Bricker Payment Models novel delivery models. & Eckler LLP
10 TUESDAY, JUNE 4 • Nursing Leadership TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m De-escalation: Assisting staff in understanding the dynamics of approach with Linda Sistrunk, Director Behavioral Strategies for a volatile patient populations and how it affects patient outcomes, Health, Marietta Memorial Health Peaceful Outcome staff satisfaction and safety. System
9:30– Beyond the Employee recognition is the most proven driver of desired Bob Nelson, President, Nelson 10:30 a.m. Paycheck: The behavior and performance known to mankind. Learn how to Motivation Inc. Rewards of harness this principle—even with limited time, budget and Recognition resources—from the world’s leading expert on the topic, Dr. Bob Nelson, author of the multi-million copy best-selling, 1501 Ways to Reward Employees.
2–3 p.m. Leading Change The focus in health care has been shifting from a system of Jayne Byrnes, Executive Coach, and Creating a individuals delivering care to a team based approach. In this Embrace Excellence Resilient Team session, an experienced change professional will be facilitating a discussion on how leaders can develop courage, resilience, and change agility to help themselves and their teams navigate change.
3:15– Achieving 13 Mount Carmel New Albany is an award-winning musculoskeletal Diane Doucette, President, Mount 4:15 p.m. Years of Excellent surgical hospital. Gain an understanding of the correlation Carmel New Albany, Mount Carmel Patient between developing a culture of high reliability and excelling in Health System Satisfaction: The the patient experience. Come learn how to build a culture which Charles Kerr, DO, FAOAO, VP MCNA Exquisite enhances not only your patients' experience but also your Medical Affairs, Mount Carmel New Experience colleagues' and physicians' experience. Albany, Mount Carmel Health System Journey Susan Schultz, VP of Patient Care, CNO, Mount Carmel Health System
TUESDAY, JUNE 4 • Physician Leadership TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Diagnosis Safety This session will cover some of the challenges that health care Elham Yousef, MD, MSC, Between professionals encounter as they are trying to reach a diagnosis for FACP, FHM, Physician, Uncertainty and patients medical problems. Understand what it means to deliver a safe Department of Hospital Defensive diagnosis and comprehend diagnosis uncertainty as a possible obstacle. Medicine, Cleveland Clinic Medicine Attendees will be challenged with certain myths of the diagnosis that Foundation can lead to diagnosis uncertainty and diagnosis errors, which subsequently leads to unnecessary cost because of the defensive practice. Discuss strategies to minimize uncertainty.
9:30– Evolving Physician compensation approaches continue to evolve as Kimberly Mobley, Managing 10:30 a.m. Physician reimbursement continues to move towards value-based payment, Principal, Sullivan Cotter Compensation including quality and performance. Physician compensation and legal Claire Turcotte, Partner, Approaches: professionals will offer key insights on physician compensation Bricker & Eckler LLP Team-Based developments and trends, the legal and regulatory environment and Models, Value- compliance tips and pitfalls in structuring physician compensation Based models. Compensation and More
2–3 p.m. Millennial Attendees will learn to successfully recruit, engage, and retain millennial Kathy Jordan, Founder/ Multiplier: How to physicians by exploring what criteria millennials weigh when President, Jordan Search Recruit, Engage, considering jobs; how they communicate with colleagues/supervisors; Consultants and Retain this their motivators; what leadership style they prefer; in which type of Les Jebson, Executive Burgeoning corporate culture they prosper; and how their problem solving Director of Clinical Strategy, Physician techniques differ from previous generations. Texas A & M Health Science Population Center
3:15– Emergency In this presentation, emergency department leadership describes how Lawrence Bean, MD, FACEP, 4:15 p.m. Department transforming emergency department culture leads to improvements in MBA, President, CareCulture Culture: How to provider retention, patient experience, community perception, care Health Partners Align your ED quality and efficiency. Attendees will come away with actionable Culture with strategies to improve their own ED’s culture. Hospital Goals
11 TUESDAY, JUNE 4 • Risk Management TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Patient Privacy This presentation will examine patient privacy and security Elizabeth Kastner, Partner, Bricker & and Security in compliance challenges faced by hospital privacy and security Eckler LLP the Hospitals— officers. Topics to be discussed will include conducting a breach Christie Santa-Emma, Director of Compliance Hot risk assessment, identifying and educating staff on all points of HIPAA/Patient Privacy, Mount Carmel Topics entry for medical record requests and the importance of making Health System sure staff understand and adhere to privacy policies regarding patient communications. Possible best practices and compliance tips will discussed. This presentation will also explore recent development in HIPAA and other privacy and security laws that impact hospitals. Recent government enforcement actions and HIPAA rules (if issued) will be discussed.
9:30– The Diagnostic Claims data demonstrates that diagnostic errors is the leading Gordon Sanders, Sr. Patient Safety & 10:30 a.m. Dilemma: Where cause of medical malpractice suits for not only providers, but Risk Solutions Consultant, MedPro Does hospitals. This session will focus on how designing and Group Responsibility implementing strategies, systems, and processes can identify Joyce Bruce, AVP, Patient Safety & Lie? and reduce the incidence of diagnostic errors in organizations. Risk Solutions, MedPro Group
2–3 p.m. Counsel’s Advice: This session will highlight 10 words with legal implications that Steve Kleinman, Partner, Bricker & 10 Words to health care professionals should avoid, or at least more fully Eckler LLP Remove from understand in order to use them correctly. The words will cover a Avery Schumacher, Associate, Your Vocabulary breadth of legal categories, including fraud and abuse, Bricker & Eckler LLP employment law, and regulatory compliance.
3:15– Preparation and Oftentimes the mere mention of a fair hearing leads to anxiety Jeremy Morris, Partner, Bricker & 4:15 p.m. Pitfalls for a Fair and worry from medical staff leaders. However, with appropriate Eckler LLP Hearing planning that need not be the case. This session will focus on Catherine Ballard, Partner, Bricker & proper preparation for fair hearings, while also identifying Eckler LLP common missteps to avoid.
TUESDAY, JUNE 4 • Quality and Patient Safety TIME SESSION DESCRIPTION PRESENTERS
8–9 a.m Creating a Participants will gain an understanding of high reliability in Michael Bird, MD, MPH, VP of Patient & Culture of Staff health care and hear examples of safety behaviors as Staff Safety, Clinical Co-Lead, Ohio Safety Through expectations. Children’s Hospital the Adoption of Desaree Vina, Regional Manager Colleague Staff Safety Safety, Colleague Safety Specialist MCE, Mount Carmel Health System Brian Swearingen, Director, Safety & Security, Aultman Health Foundation
9:30– Lean This session will cover the journey and results from Mount Jameson Rehm, Regional Manager, 10:30 a.m. Healthcare Carmel Health System's Lean Management System, focusing Performance Excellence, Mount Carmel Transformation on the tiered accountability huddles developed at Mount Health System at Mount Carmel. This system has led to improved outcomes in safety, Carmel Health quality, care delivery, reduced cost, employee engagement System and patient experience.
2–3 p.m. Culture Eats High reliability organizations thrive in cultures that promote Kristin Baird, CEO, Baird Group Strategy for quality, safety and service without exception. That’s why Breakfast: Six culture can’t be an afterthought to strategy. It must be Culture- created by design and nurtured through accountability. This Enhancing session identifies six leadership essentials needed to foster Skills for and sustain a culture of excellence. Healthcare Leaders
12 TUESDAY, JUNE 4 • Workforce TIME SESSION DESCRIPTION PRESENTERS 8–9 a.m TCJA’s Excise Tax on Beginning in 2018, nonprofits that pay their top five executives compensation Lauren Grech, Non-Profit Executive of more than $1 million per year are subject to a new 21 percent excise tax. Counsel, Bricker & Compensation This presentation will provide federal regulatory background, describe the Eckler LLP new excise tax calculation and impact for clinical and non-clinical compensation, and offer suggestions for nonqualified plan design that might smooth the affects in future tax years for the top-five paid current and former executives.
9:30– Leading, Managing, Participants in this session will have an opportunity to acknowledge the M.J. Clark, Sr. 10:30 a.m. Understanding challenging differences between themselves and the millennials they Leadership Millennials and Gen Z manage, and gain perspective on how these differences will benefit their Consultant, health care organization. Also, learn about Gen Z and how we can prepare for Integrated them entering the workforce. Leadership Systems
2–3 p.m. Capturing Your Team's The People Cycle patient experience model was implemented at a low cost Kenneth McHattie, Actions and Words to with minimal resources. The model identifies key attributes of the exceptional Director, Patient Achieve an Exceptional patient experience (people, relationships, collaboration, stories, themes and Experience, Memorial Experience Culture values). Attendees learn how these attributes form exceptional experiences Health including examples of how Memorial Health successfully applied these attributes.
3:15– Revisiting #MeToo Participants will learn about the latest legal developments in the #MeToo James Petrie, 4:15 p.m. Movement's Impact on movement and the ways to prevent and investigate harassment/ Partner, Bricker & Hospitals discrimination claims. Eckler LLP
APPROVED FOR CREDIT WEDNESDAY, JUNE 5 • 12th Annual OHA Quality Summit
TIME SESSION PRESENTERS 7:30–8:30 a.m. ACHE Breakfast Moderator: Chip Washienko, FACHE, Executive Director, The Kidney and Hypertension Center, Cincinnati Keynote Speaker: Brian Doheny, FACHE, ACHE Governor
8–9 a.m. Quality Summit Poster Setup/Displays
9–10:30 a.m. The Executive’s Role in Moderator: Kevin Webb, PhD, FACHE, President, Providers, Acute & Ambulatory Care, Engaging Care Teams to ProMedica, Toledo Improve Patient Safety, Panel: Charlton Park, MBA, MHSM, Chief Financial Officer and Chief Analytics Officer, Quality of Care and University of Utah, Salt Lake City Operating Margins (part 1) Ellen Amalfitano, PhD, RN, Vice President, Safety and Reliability, Bon Secours Mercy Health System, Cincinnati
10:30–11 a.m. Quality Summit Poster Displays
11 a.m.– The Executive’s Role in Moderator: James O’Brien, MD, VP, Operations and Population Health, OhioHealth, 12:30 p.m. Engaging Care Teams to Columbus Improve Patient Safety, Panel: Richard Shewbridge, MD, President, Cleveland Clinic Medina Hospital, Medina Quality of Care and Valerie Allusson, MD, Chief Medical Officer, Meridian Health Mountainside Medical Center, Operating Margins (part 2) Hackensack, New Jersey
12:30–1:25 p.m. Quality Summit Lunch and Poster Presentations
1:25–1:35 p.m. Ohio Patient Safety Institute Best Practice Awards
1:35–3:05 p.m. Equity of Care Moderator: Chip Washienko, FACHE, Executive Director, The Kidney and Hypertension Center, Cincinnati Panel: Susanne Hess, MBA, RN, Regional Coordinator, Ohio Hospital Association Hospital, Improvement Innovation Network, Columbus Linda Chambers, MBA, PT, Associate Vice President, ProMedica Rehabilitation Services and Social Determinants of Health Clinical Integration, ProMedica, Toledo Deena J. Chisolm, PhD, Director, Center for Innovation in Pediatric Practice, Vice President, Health Services Research, The Abigail Wexner Research Institute, Nationwide Children’s Hospital, Columbus, Associate Professor of Pediatrics and Public Health, The Ohio State University College of Public Health
3:05–3:15 p.m. Evaluations
13 Thank You to Our Meeting Sponsors
CEO Center Monday
CEO Center Tuesday
Name Badge Lanyards
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Tote Bags and Advertising The Leader in Newborn Toxicology
Monday Coffee Service
Tuesday Coffee Service
Tuesday Keynote Books
Energy & Sustainability Program Luncheon
14 Registration Details
All attendees must register online at ohiohospitals.org/annual-meeting. Please complete one registration per person and choose the If you are not affiliated with an Ohio hospital, contact Sherri special events of interest to you. Cohen at [email protected] or 614-221-7614 to register or to inquire about membership. If you have registered online before for OHA events, please use the same email address you previously used. Registration questions? Contact Sherri Cohen at [email protected] or 614-221-7614.
LOCATION Hilton Columbus at Easton 3900 Chagrin Dr. Columbus, Ohio 43219 614-414-5000 www.hiltoncolumbus.com DIRECTIONS • Located in the northeast quadrant of the Columbus metro area • Off I-270 at exit number 33 • On the corner of Easton Way and Chagrin Drive
PARKING • Self parking (no charge) • Valet parking $14 (per day)
HOTEL ACCOMMODATIONS—RESERVE BY MAY 3 (OLN-0017-P) is approved as a provider unit of continuing education by the Ohio Board of Nursing through the approver Please make room reservations directly with the Hilton unit at the Ohio League for Nursing (OBN-006-92), and provider Columbus at Easton at 614-414-5000 or via this link. Be sure to unit status is valid through June 30, 2020. Please contact use the meeting code “OHA” to receive the Ohio Hospital Casey Strader at OHA at 614-384-9133 or Casey.Strader@ Association’s special conference room rate of $197 per night. ohiohospitals.org for more information on continuing The cut-off date to receive the group rate is Friday, May 3. education credits. Requests received after this date will be accepted on a space available basis. The hotel prevailing rack rates will apply. Please Continuing Education Credits applying for: note a first night deposit is required with all reservations and will • Accountancy be charged to your credit card. Please make your reservations • ACHE—face-to-face quickly, as the group block fills up very early. • CHHR • CPHRM SPECIAL ACCOMMODATIONS • HRCI OHA makes every effort to accommodate individuals with • Legal special dietary or physical needs by providing auxiliary aids and • NAMSS services. If special arrangements are required for an individual to • Nursing participate in this event, including meal functions, please contact Casey Strader at 614-384-9133 or Casey.Strader@ CANCELLATION POLICY ohiohospitals.org. Requests must be made 10 days in advance, If you find you are unable to attend, please contact Sherri Cohen before Wednesday, May 22. at [email protected] or 614-221-7614 so OHA can properly plan for meals and meeting rooms. Refunds will be CONTINUING EDUCATION CREDITS given for special event fees if OHA is notified by May 31. After The Ohio Hospital Association is registered with the Accountancy May 31, no refunds will be issued. Board of Ohio. CPE Sponsor #235. The Ohio Hospital Association 15