Energy Consumers Advisory Committee
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IMPERIAL IRRIGATION DISTRICT Energy Consumers Advisory Committee IID Boardrooms 1285 Broadway Avenue, El Centro, CA 81-600 Avenue 58, La Quinta, CA Web Access: www.iid.com SPECIAL MEETING AGENDA Monday, November 16, 2020, 6:00 PM NOTICE: For accommodations for persons with disabilities, please call the ECAC Coordinator at (760) 898-1877. Notifications received 48 hours in advance of the meeting will enable reasonable accommodations be made. Important Public Notice In response to the coronavirus (COVID-19) state of emergency and in accordance with Governor Newsom’s Executive Order N-33-20 (Stay at Home) issued on March 19, 2020, access to the Imperial Irrigation District boardrooms will be limited to members of the Energy Consumers Advisory Committee and the IID staff. Pursuant to Executive Order N-25-20, some or all of the members of the committee may attend this meeting telephonically. Members of the public may watch or listen to the live audio or video stream of our meetings by visiting www.iid.com/livestream. Members of the public who wish to submit a comment for the upcoming meeting can do so by email or telephonically: . Email: Comments must be 250 words or less and be emailed to [email protected] by 5 p.m. on the day of the meeting. Please identify the item number in your email subject line. Telephone: Members of the public may provide comments telephonically during the meeting using the following number: (408) 418-9388, access code 146 169 6153. If you are providing comments telephonically, you will be placed on hold until the appropriate time. Please keep in mind there is a small time delay with the video stream and you must be on the telephone line at the time the item is addressed by the ECAC. There will be no subsequent opportunity to provide comments. Members of the public on the telephone who wish to address the ECAC must state their name for the record and limit their comment period as instructed by the Chair. As there may be more than one member of the public on the phone to address the ECAC, please exercise restraint and decorum so that everyone may have an opportunity to speak. For more information, please visit www.iid.com or contact: Rosa Maria Gonzales ▪ [email protected] ▪ O: 760.398.5812 ▪ M: 760.898.1877 A.CALL TO ORDER / PLEDGE OF ALLEGIANCE / ROLL CALL B.PUBLIC COMMENT Statement of Procedures: This is a public meeting and the time for public comment. At this time, you may be heard on any item not listed on the agenda and within the subject matter jurisdiction of the committee. Any written public comment received will be read into the record at this time. Due to a small time delay of the video stream, if you are providing comments telephonically and wish to provide those comments at the time of the agenda item, you must be on the telephone line at the time the item is address by the ECAC and you will be placed on hold until the appropriate time. Any members of the public on the telephone who wish to address the board must state their name for the record. Comments are to be limited to three minutes. C.CONSENT AGENDA D.ACTION ITEMS D.1. COVID-19 Utility Disconnect Moratorium - Pages 1-20 Recommend board approval. Deliquency COVID19 Impacts Week of Nov 5 2020- ECAC (final).pptx Reinstatement of DONP letter.docx E.REPORTS AND INFORMATIONAL ITEMS E.1. Governor’s Executive Order N-28-20 and Customer Disconnects - Pages 21-29 Informational item. 3.16.20-Executive-Order N-28-20.pdf Exec Director Letter to Energy Companies re COVID-19 March 17, 2020.pdf F.ENERGY DEPARTMENT GENERAL MATTERS G.MEMBER COMMENTS H.NEXT MEETING: DECEMBER 14, 2020 I.ADJOURNMENT For more information, please visit www.iid.com or contact: Rosa Maria Gonzales ▪ [email protected] ▪ O: 760.398.5812 ▪ M: 760.898.1877 Agenda Item No:D.1 Energy Consumers Advisory Committee Agenda Item Report Meeting Date: November 16, 2020 Submitted by: Rosa Maria Gonzales Presenter: Belen Valenzuela Submitting Department: Finance Department Item Type: Moratorium Agenda Section: Subject: COVID-19 Utility Disconnect Moratorium Suggested Action: Recommend board approval. Attachments: Deliquency COVID19 Impacts Week of Nov 5 2020- ECAC (final).pptx Reinstatement of DONP letter.docx Staff Recommendation/Motion: Staff seeks a recommendation for board approval to immediately reinstate the filing of liens, initiate communications regarding disconnections of delinquent customer accounts and reinstate disconnections for nonpayment effective January 4, 2021. Financial Analysis: Customer delinquencies make up more than $9 million of unpaid power bills. The debt will continue to increase each month, if disconnections are not reinstated. Background: In March 2020, Imperial Irrigation District (IID) voluntarily suspended disconnections for residential and commercial customers in compliance with utility consumer protections during the COVID-19 outbreak. IID has made every effort to assist customers during the pandemic by offering payment deferrals, payment plans and flexibility with security deposits, the Residential Energy Assistance Program, the Emergency Energy Assistance Program and the Medical Equipment Energy Usage Assistance Program, as well as other areas. 1 This page intentionally left blank. COVID-19 Utility Delinquency Update ECAC Belen Valenzuela Chief Financial Officer November 16, 2020 www.iid.com 2 COVID-19 Response • On March 17, 2020, there was a temporary suspension of disconnect for non-payment • Customer notices, calls, emails and all other district communications updated . “Due to COVID-19, customer disconnects for non-payment are temporarily suspended.” • Payment deferrals and payment plans for residential/commercial accounts • Flexibility with security deposits for new accounts • Promotion of IID Payment Assistance programs • Promotion of federally funded Low-Income Home Energy Assistance Program (LIHEAP) administered by counties and non-profits • Average Bill Pay customers allowed to use credit to pay past due balances www.iid.com 2 3 IID Debt History November is at $9.3 million as of the first week of the month. www.iid.com 3 4 Delinquency History 1.There are over 20,000 residential bills that are 31+ delinquent. 2. There are over 1,300 commercial bills that are 31+ delinquent. 3. Through the first week of November, IID has $9.3M in delinquent accounts. Overall delinquencies continue to grow monthly to approximately $9.3 million www.iid.com 4 5 Accounts Ready for Disconnect Month No Of CA March 1,585 April 2,121 May 2,895 June 3,004 July 3,349 Aug 4,393 Sep 6,418 Oct 7,970 5-Nov 8,703 There is a 498% increase in the number of accounts ready for disconnect since March of 2020 www.iid.com 5 6 2019-2020 Comparable Disconnect DONP No. AUG Delinquency $ Accounts 2020 4393 $ 1,600,346 $4,295,480 2019 2171 $ 692,731 $3,739,019 DONP No. SEP Delinquency $ Accounts 2020 6418 $ 2,712,724 $2,712,724 2019 1952 $ 575,456 DONP No. OCT Delinquency $ Accounts $1,600,346 2020 7970 $ 3,856,253 2019 3635 $ 989,568 $767,737 $692,731 $575,456 DONP No. $445,907 NOV Delinquency $ Accounts 2020 8703 $ 4,295,480 2019 1456 $ 445,907 2020 2019 Sept 2020 2019 Oct 2020 2019 Nov 2020 2019 Imperial Valley 46% Coachella Valley 54% Indio and Calexico have the highest delinquency www.iid.com 7 SAMPLE OF RESIDENTIAL ACCOUNT -DISCONNECT LIST 91 or More 31 to 60 Day 61 to 90 Day Total Day Area Delinquencies Delinquencies Delinquencies Delinquencies Customer Type RESIDENTIAL CUSTOMER$ 2,332.52 $ - $ 5,122.82 $ 7,455.34 LaQuinta RESIDENTIAL CUSTOMER 1,242.31 1,381.59 3,706.75 6,330.65 Imperial RESIDENTIAL CUSTOMER 1,098.17 1,023.03 3,361.52 5,482.72 LaQuinta RESIDENTIAL CUSTOMER 314.00 - 5,034.77 5,348.77 LaQuinta RESIDENTIAL CUSTOMER 1,046.41 1,627.74 2,377.28 5,051.43 LaQuinta RESIDENTIAL CUSTOMER 1,749.82 1,779.26 1,396.36 4,925.44 Imperial RESIDENTIAL CUSTOMER 264.17 279.40 4,078.72 4,622.29 Imperial RESIDENTIAL CUSTOMER 910.78 1,237.20 2,342.14 4,490.12 Imperial RESIDENTIAL CUSTOMER 513.18 592.25 3,349.14 4,454.57 LaQuinta RESIDENTIAL CUSTOMER 588.97 712.22 2,847.90 4,149.09 Imperial RESIDENTIAL CUSTOMER 776.24 747.47 2,248.43 3,772.14 Imperial RESIDENTIAL CUSTOMER 793.02 738.88 2,132.29 3,664.19 LaQuinta RESIDENTIAL CUSTOMER 810.38 795.96 1,946.82 3,553.16 LaQuinta RESIDENTIAL CUSTOMER - - 3,530.86 3,530.86 LaQuinta RESIDENTIAL CUSTOMER 980.92 841.81 1,700.57 3,523.30 LaQuinta www.iid.com 7 8 SAMPLE OF COMMERCIAL ACCOUNT -DISCONNECT LIST Same Customer 31 to 60 Day 61 to 90 Day 91 or More Day Total Area Several Delinquencies Delinquencies Delinquencies Delinquencies Type of Business Accounts COUNTRY CLUB $ 48.65 $ 24.76 $ 213.59 $ 287.00 Imperial$ 57,943.68 SOLE PROPRIETOR 934.27 863.13 716.27 2,513.67 Laquinta 8,447.55 ICE CREAM 361.12 359.05 1,248.36 1,968.53 Imperial 9,365.90 PRODUCE 1,406.46 1,261.51 1,317.01 3,984.98 Imperial 8,290.34 WIRELESS COMPANY 210.28 197.20 331.43 738.91 Imperial 1,562.42 CLOTHING STORE 426.11 382.14 2,592.07 3,400.32 Imperial 6,827.61 ENERGY EFFICIENCY CONTRACTOR 38.04 38.05 277.50 353.59 Imperial 796.18 TRUCKING COMPANY 1,078.77 838.56 2,827.42 4,744.75 Laquinta 42,751.39 BREWING COMPANY LLC 17.28 24.38 257.72 299.38 Imperial 5,596.54 PHARMACY 710.42 608.58 1,481.91 2,800.91 Laquinta 6,858.35 PRODUCE COOLER 4,632.11 - 9,501.43 14,133.54 Imperial 63,580.09 GOLF CLUB 47.76 - 23.92 71.68 Laquinta 22,291.07 PRODUCE 338.81 313.05 222.31 874.17 Imperial 5,066.81 CANIBUS DISTRIBUTOR 91.49 91.57 550.53 733.59 Imperial 7,766.34 DRY CLEANING 118.59 116.24 - 234.83 Imperial 2,325.00 www.iid.com 8 9 Customer Outreach • GM letter to customers on IID COVID-19