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Home Bring your own collaboration Following the rise of BYOD, IT A COMPUTER WEEKLY departments face a new challenge in controlling their organisation’s BUYER’S GUIDE TO digital assets while liberating employee productivity COLLABORATION and information sharing With social collaboration tools and technologies Benchmarking social business increasingly available, organisations are faced and collaboration tools with the challenge of controlling their digital Putting in place a complete social assets while liberating employee productivity and business strategy information sharing. In this 12-page buyer’s guide, requires more than publishing Computer Weekly looks at what enterprises can social media guidelines for do to balance the desire of their employees to employees. CIOs need to rethink share data using their favourite social tools and the enterprise as a social ecosystem still apply sufficient control; using social business and collaboration tools to rethink the enterprise Office 2016 as a social ecosystem; and the future of enterprise reinvents collaboration collaboration following the public release of After the public release of Office Microsoft Office 2016 2016 to Office 365 Enterprise accounts, we look at what it means for the future of enterprise KCHUNGTW/ISTOCK collaboration COMPUTERWEEKLY.COM BUYER’S GUIDE 1 BUYER’S GUIDE TO COLLABORATION BRING YOUR OWN t one time it seemed like the only choice employees hankered for was to get their preferred mobile phone or a particular brand of laptop; they had precious COLLABORATION little impact on other technology decisions unless Athey ran the IT department. Then dumb phones became smart Following the rise of BYOD, IT departments face a new challenge in application platforms and tablets appeared – and both suddenly controlling their organisation’s digital assets while liberating employee soared as consumer choices, changing everything. productivity and information sharing. Rob Bamforth reports First, it was bring your own device (BYOD), which prompted many IT teams to focus on managing hardware, when the reality is the device is a multi‑purpose communications platform and so carries with it many other risks. Now, BYOD has morphed into BYOC – bring your own cloud, content and collaboration (and, more often than not, chaos). And it is collaboration, sharing and communication that really challenge IT departments’ remit to control their organisation’s digital assets. Things have moved on a long way from casually sending files in emails or simply copying them onto a memory stick. Not only are there any number of storage services offered by cloud‑based providers, there are many other ways to share data, too. So what can an enterprise do to balance the desire of employees to use and share data with their favourite social tools and still apply sufficient corporate control? First it has to decide where to focus. There are many social media models that introduce additional mechanisms beyond email to form the communications flow or timelines of chatter and interaction. These include both traditional and “new‑wave” suppliers’ social enterprise‑oriented offerings, such as IBM’s IMAGE CREDIT IMAGE KCHUNGTW/ISTOCK HOME COMPUTERWEEKLY.COM BUYER’S GUIDE 2 BUYER’S GUIDE Home Bring your own SameTime, Jive software, Salesforce’s Chatter, While security of personal data is of some inter‑ collaboration Microsoft’s Yammer, Facebook at Work or ❯UK charity Oxfam has chosen est to individual users, there have been breaches Following the rise of BYOD, IT even LinkedIn. Box’s cloud content sharing and that have caused concern. Despite this, many trust collaboration platform for its departments face There are important decisions to be made about that a password and unencrypted data stored with a new challenge teams working across in controlling their which, if any, to adopt formally and how they might 90 countries. a well‑known supplier will be okay. Many of the organisation’s digital assets fit in with regular email. But for many organisa‑ cloud storage services operate this way, but there while liberating tions the more pressing need will be how to deal are some that go a step further. SpiderOak enables employee productivity with information. users to perform local encryption before their data and information is synced and Mega takes an above‑average approach to secu‑ sharing THE SOCIAL INFORMATION SHARING CHALLENGE rity, thanks to its history giving it a certain paranoia concerning There are elements of information control and organisation that government snooping. Benchmarking social business have an impact on whether formal enterprise grade tools or cas‑ These might provide employees with the familiar simplicity of and collaboration ual consumer products and services are used. Recent Quocirca tools for sharing data with friends, colleagues and between differ‑ tools Putting in place a research into BYOD, conducted in large enterprises across Europe, ent devices, but will be a headache for the enterprise. complete social reveals the safe storage of information is the major concern, well business strategy requires more ahead of device and application management, with two‑thirds of STARTING TO TAKE CONTROL than publishing organisations admitting data security is a top worry. While there are many offerings to try to simplify the multiplicity social media guidelines for This is not surprising, given there are cloud storage systems of cloud storage using a layer of management controls – Otixo, employees. CIOs aplenty already being used by employees. Most have applications Jolicloud Drive, Gladinet, ownCloud, for example – these are need to rethink the enterprise as a for all the main mobile platforms and more likely to appeal to employees social ecosystem are very easy to use. Some suppliers as consumers, as none have much directly formed to address the con‑ traction or standing in the enter‑ Office 2016 THERE ARE IMPORTANT DECISIONS reinvents cept, such as the enterprise‑focused prise. Without being acquired or collaboration Box and ever‑popular Dropbox, while TO BE MADE ABOUT WHICH IF ANY being absorbed into the services of After the public , , release of Office others have emerged as an aspect of a larger supplier, they will still strug‑ 2016 to Office an existing supplier’s overall propo‑ ENTERPRISE-ORIENTED SOCIAL MEDIA gle in this regard. 365 Enterprise accounts, we look sition, including Google Drive and OFFERINGS TO ADOPT FORMALLY One in this category with a decent at what it means Apple’s iCloud, for example. pedigree, however, is Primadesk, for the future of enterprise collaboration COMPUTERWEEKLY.COM BUYER’S GUIDE 3 BUYER’S GUIDE Home Bring your own which came from the team that developed firewall software Whether it is presentations in SlideShark or LinkedIn’s collaboration ZoneAlarm. In addition to allowing individuals to aggregate their SlideShare, or cloud‑based note‑taking in Evernote, or the slightly Following the rise of BYOD, IT cloud storage, it also provides secure virtual file management more establishment Microsoft OneNote or Google Keep, the departments face for the enterprise. This has the corporate advantage of sharing organisation needs to exert some control, or at least influence, a new challenge in controlling their without copying enterprise files, over individual employees and the organisation’s digital assets applying encryption and tracking mechanisms they use. while liberating usage, while still making life easy for One route is to impose corporate employee WHILE 44% OF LARGE ENTERPRISES productivity the user to find and share documents storage systems from established and information of interest. ALLOW THE USE OF CLOUD STORAGE ON enterprise providers in use else‑ sharing There are corporate versions where in the organisation, such as of popular cloud storage BYOD, ONLY 25% USE CORPORATE Citrix with ShareFile or Oracle with Benchmarking players – Box and Microsoft its Enterprise File Sync and Share social business VERSIONS OF CLOUD STORAGE TOOLS and collaboration OneDrive for Business, for offering. These provide the strong tools Putting in place a example – but according to the controls enterprises need, but in complete social research, while 44% of large enterprises are allowing the use of smaller organisations will be less familiar than other platforms business strategy requires more cloud storage on BYOD, only 25% use corporate versions of cloud such as Huddle or Microsoft’s SharePoint. Although the latter than publishing storage tools. This is something that should change as enterprise‑ has a long‑established corporate history, it is becoming more social media guidelines for strength security features and tools continue to evolve to have socially oriented, and while the addition of community sites, employees. CIOs more consumer‑like interfaces. Asking employees to use an micro‑blogging and better mobile integration might not be enough need to rethink the enterprise as a enterprise version for important or work‑related files will become on their own, they are a good start. social ecosystem much more straightforward. For those looking for even more rigour and control in shared As well as the general‑purpose cloud storage mechanisms, workspaces, there are approaches which started out in the most Office 2016 reinvents there are also plenty of tools aimed at helping to organise work secure and closed environments. For example, Intralinks, known collaboration into to‑do lists, tasks and projects. These consumer‑oriented for providing secured shared workspaces for certain specialists After the public release of Office approaches to organising are not formal, but are still based in highly stringent processes, such as mergers and acquisitions, 2016 to Office around “things to do” and contain enterprise data. Content stored now offers a service for the entire enterprise with its Via product. 365 Enterprise accounts, we look in them can be sensitive from an enterprise perspective and Finally, there are the constraints of mobile devices to consider at what it means need assessing. and some tackle enterprise collaboration by starting out from the for the future of enterprise collaboration COMPUTERWEEKLY.COM BUYER’S GUIDE 4 BUYER’S GUIDE Home Bring your own mobile edge.

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