Howard University Digital Howard @ Howard University The iH lltop: 2000 - 2010 The iH lltop Digital Archive 2-10-2004 The iH lltop 2-10-2004 Hilltop Staff Follow this and additional works at: https://dh.howard.edu/hilltop_0010 Recommended Citation Staff, Hilltop, "The iH lltop 2-10-2004" (2004). The Hilltop: 2000 - 2010. 158. https://dh.howard.edu/hilltop_0010/158 This Book is brought to you for free and open access by the The iH lltop Digital Archive at Digital Howard @ Howard University. It has been accepted for inclusion in The iH lltop: 2000 - 2010 by an authorized administrator of Digital Howard @ Howard University. For more information, please contact [email protected]. The Student Voice of Howard University Since 1924 80th Year in Print VOLUME 87, NO. 38 Tuesday, February IO, 2004 www.thehilltoponUne.com New ID System ,. 1 t I Begins Wednesday Residence Life imple1ne11ts third security policy i11 four months. By Ruth L. Tisdale Campus Editor In an effort to make Residence Halls more secure. LR \l\l< the Office of Residence Life and Beginning tomorrow, stu­ the Information Systems and dents will be required to Services (ISAS) have teamed up swipe their ID cards at halls. to design and implement the last phase of a security upgrade Library. called the Capstone Iden­ Dean of Residence Life tification System (CIDS). The Charles Gibbs said that under For many students, entering the Administration Building after 3 p.m. is a waste of time because of the new office hours. new upgrade will be imple­ the new system, people enter­ mented ton1orrow. ing Residence Halls will be In addition to Residence required to swipe their Halls, CIDS will also be used in the I-lab, commuter lab and the See PROGRAM page A 10 Administration Building's Hours Louis Stokes Health Science Leave Some Students Frustrated A-Bldg. Program Aims close at 5. To Improve Service Administrators Workers in these depart­ ments say the workload is University strives to improve interac­ site extra duties overwhelming and prompted as reason for new the decision to close two hours tion with students through three-day earlier than last year. training program on customer service. hours of opera­ "The main reason why we close at 3 p.m. is because we tion. have work to do that cannot be By Carmen Muhammad mechanisms of customer serv­ done while we are at the win­ Contril:>uting Writer ice. The three-day program By Natasha L. \Villian1s dows," said Barbara Utley, includes small group actiYitic, I I ill top St,tff \'\'ritl>r Administrative Assistant in Custon1er service at in which participants enhanct the Records Department. "We Howard has long been an issue their understanding and skilb.. As students walk into the operate similar to a bank. of complaint for students. In an of the proper handling of peo­ Administration Building at 3 __.....; After 3 p.m., the workers do attempt to improve the rela­ ple. p.m. with mission to get PHOTO BYROGl'R RO\I,\' a Officials say students can complete much of their paper­ not just go home. They use tionship between students and Upon completion of the transcripts, pay oft bills, or work onllne instead of waiting in long lines. that time to tally out responses staff, the University offers cus­ program, the staff member conduct general business they and to reply to the requests of tomer service training. should understand what a cus­ will find the offices on the first the day." Unfortunately, many Howard ton1er is, internally and exter­ floor clost'd. E\'Cll though this Building, the windows on the Card Window, which operates Utley explained that other staff members fail to attend the nally. During the program, par­ may bt• ,1n inconvt•nicnce for first floor and in the from 8:30 a.m. - 12 p.m. and 1 work has to be done such as course, which is made mandat­ ticipants act as customers in st udl'nts, U n"ivcrsit) offici,ils Enroll1nent p.m. - 5 p.1n. on Wednesdays. processing papers, research, ed by the University. specific situations. When relay say tlwrl' arc valid n•asons for Management/ Records The Office of Student filing cards and papers and The Achieving Outstanding ing information, one partici­ the earl) closings of these Department all operate from Financial Services also oper­ resolving problems that can- Customer Service course allows pant is selling the information departnwnts. 8:30 a.n1. - 3 p.m. with the ates from 8:30 a.m. - 3 p.m., employees the opportunity to In thl' Administration exception of the Capstone ID except on Wednesdays as they See BUILDING page A 10 learn concepts and procedural See TRAINING page A 10 Transcript Process Applicants Receive Late Acceptance Letters j Prospective Howard students still received letters A Struggle for Some five months after sending their applicants find applications to Howard. "I applied early December By Courtney Patterson script:· themselves down to and got a letter at the end of Contributing \\'riter Other students are disap­ I pointl'd with the entire the wire when mak­ April, early May," said fresh­ Chris l\kKni~ht. a sopho­ process. man advertising major Diondra ing their final Mason. more political science ,\nd Rachd Da\'is. a sophomore The length of time between English m,\jor. lll'l'dl•d tran­ biology pre-med major who college decisions. sending an application and sl'ripts to ,1ppl} for intt•rnships. also net•ded transcripts for receiving an acceptance letter J\tultipk Lines. l'Ontlicting intt•rnships. had man~ of the By Joi Gilliam is such a serious problem that 1nformnt10n and ,1n t•xtl'tllkd s,1mt' probll'l11S ~kKnh:.ht Contributing Writer rc:,pons~ nre ,1\1 fal'tors th,tt faet'd. some students consider going elsewhere. made till' pron· s ,diffkult for "I \Hote. drdt•d and high­ While current students "I was about to send my him. lightt'd tht' address to the experience problems with tran­ check off to Spelman, but that -1rs l\0t ,1 \\.'Q l'.lS)' intt•rnship so they wouldn·t get scripts as well as financial aid, same day I got my letter from prort'ss," 1k1'.niiht said. "If it wrong:· she said. "But they there is another group of Howard," Mason said. you think th.it , ou l'Hll ~o fill st'nt my transcript to the ,,rong prospective students who have According to Mason, the prob­ out ,\ form and go on to d,1ss. ,1ddress so 111) paperwork was not received acceptance letters lem is serious and causing thl'l\ think ,1g,1i11 bt•<',Hl'-1.' it l.1tt•." from Howard. Howard to lose students who t.1ko.>s mort' tillll' tl1,1n ) ou The tr,1nscript process Last year, in an effort to avoid late acceptance notifica­ believe they have been rejected. l'.'\ pt'Ct. M inYolYt>s filling out the tran­ Similarly, other universi­ :-Oh-Knight \,as also sur­ ,crlpt n'4ut>,i fonn and signing tions, some students turned in ties request that accepted prist'i.l "1th the co.-.t indudl.'<l to it. The student then has to their applications several months before the February 15 applicants 5cnd payments to obtnin .i transcript. obto.1n financial clearances 5TO.' "I didn't kno"' about the Reading an acceptance letter can be exciting: however, stu- deaJline, expecting to recei\ e an early response. However, cost being fiye doll,,~ per tn1n- See TRANSCRIPT page 410 dents feel the process is slow compared to other schools. See LETTERS page A5 - - - - INSIDE CAl\1PUS UUSINESS & TF<·t1 . K 1 See wlzat our "ShoM-·ti111e,. set to See l1y progra111 is giving college sports editor tlzinks get neK-1 1111ifor111s grads $1.000 of this Ohio State for next seaso11. CD . toK·ards 2 ru11111ng Fi11d out hoK·.. A 2 ho111es ••. AS back... Bl , Town Hall Meeting Addresses Dress, Accreditation By 'Natasha L. Williams .Journalism and ?-lass Communications Hilltop Staff \\'riter (ACEJ!-1C) will ,isit the School of Communication<;. On Thursda.>, the- .John H. Johnson Dates added that the purpos~ of School of Communications held a T0\\11 ACEJ.l\fC is to re-.iew the journalism and Hall meeting that focused on the pur­ radio-tele,ision-film departments in the pose and benefits of the school's ac.,-cred­ areas of print journalism, itation, as well as other concerns of fac­ advertising/public relations. broadcast ulty and students. journalism, audio, tele,ision production At the beginning of the meeting, and telecommunications management. Dean of the School of Communications Senior account executive for the Jannette L. Dates explained the signifi­ ACE.Jl\1C Deneyse Ki rkpatrick shared B) Nicole Marie Melton cance and purpose of accred1tat1on. her purpo~e for having the meeting. According t<, Dates, from Feb. 8-11, _,_ Pl TO B\ RO<. R R<NA' 1lill top Staf: Wr1 er --- _____ _ During the Town Hall meeting. Dr. Jannette Dates addressed the School of the Accrediting Council on Education in See MEETING page A 10 Communications· accreditation status in addition to professional dress attire. \Vhen students tum to April ,Jenkins, a stu­ dent loan officer in the Office of Student Reverend Fina ncial Services, s he can relate. After all, she is a student too. Charles J enkins is enrolled part t1m at Hownrd and attended the Unh·ersity of i curr ntly taking cours­ After being rl'jected by Adam C.1lifonlia at Los Angeles, e townrds a dcgn•e in the North Carolina School where he earned an athletic husiness management, a of Arts, she chose to attend scholarship and v,orkcd as a goal shl' is excited nbout Howard University.