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Verizon 4G LTE USB Modem-UML295 4G LTE Verizon USB Modem-UML295 Modem-UML295 USB Verizon 4G LTE 4G Verizon User Guide User Guide Usuario Guía del del Guía 5U000694C0A REV.00 Verizon 4G LTE USB Modem-UML295 User Manual Thank you for purchasing the Verizon 4G LTE USB Modem UML295. The UML295 is a Global ReadyTM wireless device that enables high-speed wireless communication from your computer and easily connects at high speeds to the Internet, your corporate Intranet, and your email while you’re away from the office or out of the country. The UML295 is simple to install and use. Table of Contents Table of Contents Before Using UML295 4 Instructions .............................................................................................................................4 Introduction to the Verizon 4G LTE USB Modem UML295 ....................................4 Getting Started 6 System Requirements .........................................................................................................6 Installing the 4G LTE SIM Card* .......................................................................................6 Removing the 4G LTE SIM Card .......................................................................................8 Installing USB Modem 9 Connecting Your Modem ..................................................................................................9 Removing Your Modem ..................................................................................................10 Disconnecting from the Internet .................................................................................10 LED Status Overview ........................................................................................................11 To Install USB Driver for Windows ..............................................................................12 To Install USB Driver for Mac .........................................................................................15 Using USB Modem 17 Start the Verizon Mobile Broadband Manager ......................................................17 Welcome Page ....................................................................................................................18 2 Table of Contents Main Menu ...........................................................................................................................19 Settings .................................................................................................................................19 Usage Information ............................................................................................................25 Text Messaging ..................................................................................................................25 Updates .................................................................................................................................27 Help ........................................................................................................................................27 Troubleshooting 28 All Supported Operating System ................................................................................28 Windows XP(SP3) ..............................................................................................................30 Windows 7 / Vista(SP2) ....................................................................................................31 Windows 7 / Vista(SP2) / XP(SP3) ................................................................................34 Glossary 35 Safety and Warranty 39 Regulatory Notices ...........................................................................................................39 Warnings and Cautions ...................................................................................................39 Product Handling ..............................................................................................................40 Safety Information for Wireless USB Modem ..........................................................41 Safety Information for FCC RF Exposure ...................................................................45 SAR Information .................................................................................................................46 FCC Compliance Information ........................................................................................47 12-Month Limited Warranty ..........................................................................................48 Table of Contents 3 Before Using UML295 Instructions • It is highly recommended that you read the safety precautions described in this manual before using the USB modem. Introduction to the Verizon 4G LTE USB Modem UML295 The Verizon 4G LTE USB modem is designed for your computer’s USB port, which is available in most models. The USB modem can be used to access the Internet, your company’s intranet, or you can use it to send and receive email. It is extremely useful when you are away from the office, on the road, or wherever a wireline Internet access is not readily available. 4 Before Using UML295 1 1 Red Lighting Effect 2 Status Indicator LED 3 USB Connector 2 3 4 External Antenna 4 Adapter Ports 5 Cover 6 SIM Card Slot: Positioned 5 at the right of the USB 6 modem. Before Using UML295 5 Getting Started System Requirements Item Required Specification Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64- Operating system bit), Windows Vista SP2 (32-bit/64-bit), Windows XP SP3 32-bit, Mac OS 10.5 or higher Microsoft Internet Explorer 7 or higher, Mozilla Internet Browser Firefox 3.6 or higher, Google Chrome 9 or higher, Apple Safari 5 or higher, Opera 9 higher Port One Type-A USB Port (USB 2.0 only) Note USB 3.0 is not supported. Installing the 4G LTE SIM Card* If not already done, please follow these instructions for the installation of your new SIM (Subscriber Identity Module) Card. 1. Remove the protective USB modem cover by pressing down between the Verizon and Pantech logos with your thumb and sliding the cover upwards. 6 Getting Started 2. Insert the SIM Card into the slot with the Verizon logo facing upwards. 3. Gently push the SIM Card into the slot until it clicks into place and slide the cover onto the modem until it clicks into place. Correct Incorrect * Your SIM Card is a small rectangular plastic card that stores your phone number and important information about your wireless service. You can move the SIM Card from one device to another and your wireless service will work seamlessly as long as you have a compatible device and service plan. To see which devices are compatible with the Verizon Wireless SIM Card, visit verizonwireless.com/certifieddevice. Getting Started 7 Removing the 4G LTE SIM Card 1. Remove the protective USB modem cover by pressing down between the Verizon and Pantech logos with your thumb and sliding the cover upwards. 2. Gently push in the SIM Card to release it. 3. Carefully pull out the SIM Card and replace the cover. Correct Incorrect 8 Getting Started Installing USB Modem Connecting Your Modem Getting started is simple. Insert the USB modem into a USB port on your computer. 1. Once your modem is properly inserted, open your computer’s web browser and enter mbb.vzw.com in the browser’s address line then press the Enter key. Upon first use, a welcome page will appear. 2. When the welcome page appears, please select one of the following: • Install Enhanced App (recommended) • Use Basic Web App (No installation required) 3. Select a connection type, click Continue, then click Close. 4. If you didn’t select auto-connect, click the Connect button when it becomes available otherwise, Verizon Mobile Broadband Manager may take a moment to establish a connection. Installing USB Modem 9 Removing Your Modem After your session is over and you disconnect from the network, you’re ready to safely remove your modem by gently gripping the modem by the edges and pulling outward. Note When removing the USB modem, always grip the top and bottom of the modem and pull gently. Once you have inserted your USB modem, never attempt to remove it until you have terminated the connection. Doing so could damage your computer. Disconnecting from the Internet Once you’re connected, the Connect button will change to say Disconnect. To end your session, simply click this button. Verizon Mobile Broadband Manager will return to its “ready” state. Important Once you have inserted your modem, never attempt to remove it until you have disconnected the connection. Doing so could damage your computer. 10 Installing USB Modem LED Status Overview Your modem has an LED light. The LED light operates as follows: LED Color Status The modem is not connected to any wireless Solid Red service. The modem is currently attached and connected Solid Amber to a roaming network with no data activity. Blinking Amber The modem is currently attached to a roaming (Set Frequency) network but not connected to that network. Blinking Amber The modem is currently attached and connected (Random Frequency) to a roaming network with data activity. The modem is currently attached and connected Solid Green to a Verizon Wireless network with no data activity. The modem is currently attached to a Verizon Blinking Green Wireless network but not connected to that (Set Frequency) network. Blinking Green The modem is currently attached and connected (Random Frequency) to a Verizon Wireless network with data activity. The modem either does not have a SIM