Site preparation guide

© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT on Ethernet site preparation guide

AT&T will perform with your permission: Customer will perform the following:

Outside conduit specifications Inside conduit specifications • An AT&T engineer will explain to your site contact all (Property Line to your building) (Demarcation point to router) customer responsibilities shown on this page • Minimum 2” – 4” conduit with pull rope • Needs to be completed prior to installation • Minimum 3’ sweeping radius • You may hire an electrical vendor to complete inside • The engineer will reach out to the site contact within wiring 48 hours of your order to schedule a visit Pull box required when: • A conduit or cable tray is required, and a clear path • There are 3 or more right angles for access • If you are eligible for the entrance facility offer*, • The path is longer than 300’ • Minimum 2” conduit AT&T will complete items 2-5 on this list. This will • *Dimensions for pull box – 12” x 12” x 18” occur after you sign the systems permissions form mounted backboard Additional inside wiring • If the entrance facility offer is not available in your • 4’ x 4’ x 3/4” • Inside wiring, unless otherwise noted, is your area, you will be responsible for completing the work • Fire retardant plywood responsibility; you can do it yourself or hire a vendor or hiring someone to complete the work • Mounted to studs • Inside wiring includes: • From the demarcation point to your MIS equipment • For detailed information and responsibilities refer to Electrical specifications (router) the site preparation guide located on the Customer • AC power outlet on a dedicated fused breaker rated • Note: Incomplete inside wiring is the number one Resource Center min. 15 amps OR reason for service delays • Nominal voltage, 48VDC, +24/-24VDC, 110V • Either power option needs to be located within 6 ft. Telephone land line (not mobile) of the AT&T equipment • Managed options require a land line • Relay racks / cabinets must be grounded • If you do not have a land line, talk to your sales *Your sales person will help you determine if you are eligible person about ordering one for the entrance facility offer

2 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT site preparation guide – all offers

Site survey: Site contact responsibilities: Site contact responsibilities: If in a multi – tenant building:

AT&T will reach out to your local site • Obtaining building access and being • Overseeing the site build out and • Working with the property manager contact to schedule a site survey, if familiar with the telecom confirming the completion dates. or building owner to determine the applicable The contact should be fully location of your company’s demarc • Showing AT&T where the circuit empowered to make decisions Please provide the local customer site demarcation (demarc) is located. • Acting as a liaison and advocate contact information: The demarc is inside the building • Informing us of any parking, noise or when working with the building where the service terminates from time restrictions; unloading zones, owner or manager • Name / Title the street , asbestos, hazardous • Confirming the demarc is in the • Phone number / Email materials, etc. • Guiding AT&T during the site survey same as the router The site contact will work with AT&T to visit, noting further action needed • Providing adequate working space, a • Providing inside wiring if the schedule building access, provide the to complete the site requirements clear path and easy access to the building’s demarc is not in your installation address to the ordering (take notes) backboard, jack, land line, power location or on a different than team and problem solve, as needed outlets and the AT&T MIS router the MIS router

3 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT site preparation guide

Site preparation delays What to expect during site survey visit

• AT&T will negotiate a project schedule with all • Please contact the AT&T ordering team and your • The local site contact will meet with the AT&T parties to enable service completion as close to your account team representative if delays are anticipated engineers to walk through what he or she will need desired date as possible so work forces can be rescheduled to complete before we can install the service.

• However, any changes to plans or any delays • There are billing implications if the site is not ready in • It’s a good idea to take notes and keep the name and associated with site preparation can have a time contact information of the engineer in case there is corresponding impact to the service delivery date a question later

• Please try to complete the site preparation as soon • We will keep the site contact notified if there are as possible from the time you place your order. This any delays on our end, such as special construction, includes any electrical requirements, the backboard or facility delays for the network equipment and any applicable extended inside wire. This will help avoid an installation delay

4 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT site preparation guide

General requirements Inside path

The following pages contain information and a list of • The inside path is the wiring that goes from the point general requirements associated with fiber optic-based where we bring the service to your building (demarc) services. The AT&T access engineer or field technician to your MIS router will identify actual requirements for the specific installation during the site survey • The conduit must be a minimum 2” with a hard plastic corrugated interior duct, with pull rope Share this information with your electrical contractor

There are typically four (4) areas of customer obligation • If the building is shared by multiple tenants, the to facilitate timely equipment installation and delivery router and the demarc will likely not be in the same of service: location. You will need to work with the building manager or building owner to coordinate the inside • Inside path wiring • Ground • Power • Inside wire extensions take time, so you will want to • Floor space and environmental requirements For an additional fee, you can hire schedule that as soon as possible. The AT&T AT&T or an electrician to complete engineer will be able to answer any questions the inside wiring

5 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT site preparation guide

Grounding

• Grounding your router is your responsibility, we All equipment requires a properly grounded 110v, 15 • A #6 stranded ground is required from your earth encourage you to consult with your electrical amp, 3-prong AC outlet electrode system to the . This would contactor be connected to a grounding bus bar, or otherwise directly connected to different components • AT&T provided equipment, customer relay racks, cabinets and router must be grounded by placing an • A #6 stranded ground is required from the grounding exposed #6 or larger grounding wire to the building’s bus bar to the network terminating equipment ground source • Specific requirements may also be discussed with the • This ground wire will be attached to the closest AT&T access engineer or AT&T field technician at the ground rod (earth ground) or building bus bar time of the site survey visit available and run to the network terminating equipment location in the room Not properly grounding your equipment will result in service quality and maintenance issues

6 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT site preparation guide

Power Customer environmental responsibilities responsibilities Network device • A 4’ x 4’ x 3/4’, fire retardant • The MIS router should be installed • Another option would be a backboard, fastened to studs is less than 15 feet from the jack that (customer provided) 19” rack of • Please provide a dedicated 110V required connects to the router. The distance suitable strength and quality is also circuit breaker rated at a minimum will ensure the cable inside the acceptable of 15 amps for the network device • A (customer provided) regular router box will reach the jack that connects your building to the telephone line should be installed • The choice for placement should be AT&T network. The power cord must prior to the router installation. This • Operating environment should be decided before the order is placed not be touching any other cables line will be connected to the modem between 40 (degrees) F and 85 and is subject to confirmation and used by the AT&T installation (degrees) F to 85% relative humidity following the site survey MIS router engineer during the test and turn-up • Because of the small size of most • In a standard fiber installation, • In addition, please provide a 110V of your MIS service. It also allows for network termination equipment, a transport equipment is placed in a outlet for the router and the modem. testing in the event of circuit wall mounted installation is common area with access to the A modem is provided if you ordered interruption during the life of the recommended (please see entire building. an AT&T managed router service illustration on the next page)

7 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT site preparation guide

Wall mount example Fiber termination panel Orange – Customer provided 4’ X 4 X 3/4” Blue- AT&T provided fire retardant Ethernet plywood patch backboard cable mounted to studs

Optional fiber jumpers Fiber drop (caution: bend radius)

Cable to MIS 110V power router Network termination cord Fiber panel (optical handoff) equipment (optional) 110V amp outlet, properly grounded, 3 prong

8 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. AT&T MIS & PNT site preparation guide Network example

Land line for out of band testing modem

**LAN connection to customer equipment *WAN connection Circuit dmarc

AT&T provided router Local exchange carrier access

Interoffice Notes: channel This diagram is illustrative for AT&T Managed Internet Service Customer will provide the land line *AT&T assigned WAN IP’s **Usually these are AT&T assigned LAN IP’s AT&T point of presence MIS point of presence & network

9 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. 10 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.