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Financial summary

● The British Board generated total income of £110.26 million, of which £82.27 million came from grant in aid.The £82.27 million comprised: operational Income and future Resources expended grant in aid of £81.78 million, an increase of just over projections The Library spent 110.91 million 1% on the comparative figure for 1999-2000; £0.4 The Library receives grant in aid during the year.The chart provides a million earmarked for the purpose of restructuring the (GIA) from the Government and breakdown of expenditure on the also generates income through Library’s main functions. Library; and £0.09 million which was drawn down from document supply and other the funds retained by the Department for Culture activities. Media and Sport from 1999-2000 for use on the

Library’s delayed PFI project (the Corporate 4.58 Bibliographic Programme). A further £2.21 million 6.38

£82.69m 3.04

remains with the Department for completion of the £81.78m

£78.47m 6.24 Corporate Bibliographic Programme. 27.85

● The Library’s other income, at £28.00 million, decreased by 17.3%.The most significant change related to sales income, which fell by 14% on 1999-2000 to 21.62 41.20 £24.49 million.This was partly the result of falling demand in UK document supply, but it also arose from £33.87m £31.94m

the transition from the sale of prepaid forms to an £28.00m Collection management invoicing and billing system at the Library’s Document Collection development Supply Centre.The Library undertook a fundamental Access to collection Wider public access review of its remote document supply services and Bibliographic services will implement a flexible strategy for providing services Operational GIA Other income Operational GIA Other income Operational GIA Other income Reference/information services Leadership, partnership & co-operation within the context of short to medium-term 1 1999-2000 2000-01 2001-02 Total 110.91 market uncertainties. 1. Figures for 2001-02 are forecasts. Twenty-eighth Annual Report and Accounts 2000-01 Summary

he British Library is at a critical and exciting stage of its history.With advances in information technology and increasing expectations from stakeholders we face Tunprecedented opportunities and challenges. In response, we are focusing on the potential of the Internet to make collections and services accessible to an ever-wider public.The British Library Public Catalogue, which went online this year, is now our most heavily used service and the appearance of the digitised on the BL website was greeted with much public interest. Such pioneering developments point to a future in which the Library can play a leading role in the UK knowledge and cultural economy. Against this background, one of the Library’s priorities this year has been to undertake a full-scale process of strategic review.The conclusions are set out in New Strategic Directions for the British Library, a document that will form the basis of a wide-ranging consultation during the summer of 2001.

Our new strategy builds on existing Library priorities, but gives stronger emphasis to: ● Building partnerships and working in collaboration with a range of different institutions. ● Repositioning the British Library more firmly within the national The pictures feature some of the people and international library network. who used the British Library last year – showing how they used the collections to ● Focusing more deliberately on understanding our users (and potential users) further their education, to help in their and aiming to meet their needs. work or for inspiration. ● Widening access to our collections and services. Photography by Trevor Ray Hart ● Accelerating the Library’s e-strategy, including digitisation, digital collecting and digital archiving. Building the digital vision This significant and positive shift of direction for the Library It is relatively easy to talk about our digital vision, but in was warmly welcomed by universities, the Government, and by Autumn 2000 we took a critical step forward when we the UK library network. contracted with IBM to provide a digital content store.This Of equal importance to the Library is our wish to develop will enable the Library to store and preserve digital materials – partnerships with public in the UK. We have signalled both new acquisitions and material digitised from our historical new opportunities to work together with public libraries in collections – for the benefit of future generations. widening access and integrating learning provision.To this end, We need a system of for the electronic age if a number of projects are being funded – through the Library’s the British Library is to maintain its contribution to national Co-operation and Partnership Programme – to encourage life. During the year we worked with publishers, the other legal practical collaborative developments. deposit libraries, and with the DCMS, to put into practice a We are working productively with Resource (the Council voluntary code. However, the importance of archiving for ,Archives and Libraries) to advance shared significant material held on the Web is now a matter of urgent commitments to regional cultural and library provision.We are and international concern.We hope that Parliament will find developing a pilot partnership with the North-East Museums, the legislative time in 2001 to introduce the long-awaited Archives and Libraries Council, which we regard as an statute to extend legal deposit to electronic media. exemplar of how a leading national institution might work We were encouraged by a recent House of Commons together with a major English region. Culture Media and Sport Committee report urging the Library to improve access by digitising internationally Opportunities and challenges important books and , and making the images Core operational work of the British Library has continued freely available on the Internet. During the year we have apace. Reader visits to St Pancras rose this year and the number gained external funding for many digitisation projects – from of visitors to our exhibition galleries exceeded expectations. foundations, government challenge sources, sponsorship, and by However, it is in the area of Internet access that increases are participating in a dot.com enterprise. But the question of how most dramatic – with use of the Library’s catalogue on the Web to fund such digital enterprises in the long-term remains a increasing by 24% during the year.Yet the annual intake of major concern for us. printed material under legal deposit shows no signs of diminishing. Legal deposit intake increased in volume by 12% Changing needs last year and the collections continue to grow at the rate of During the year we concluded fundamental reviews of patents 9.5km per annum, reinforcing the need to obtain more long- provision and of our collection development policy. Collection term storage capacity to meet future collection growth. building, guided by curatorial expertise, must and will remain a Serious questions were raised, during the year, about the core activity. However, tight budgets mean that our collection Library’s policy and practice of disposing of overseas development strategy will have to be more selective and newspapers following microfilming. In response to the transparent, and take serious account of publishing inflation concerns expressed about the adequacy of microfilm as a levels and changing patterns of publication and usage. surrogate for the longer term, the Board suspended further The British Library Document Supply Centre (DSC) disposals while a review of the quality of the Library’s provides important services to support the national and microfilm copies was conducted.At the time of writing, the international library system.As electronic publishing becomes Board awaits the outcome of that review. But it is clear that the more common remote document supply is experiencing rapid combined pressures of paper deterioration, together with the change.Alternative sources of supply are emerging, and space and environmental costs associated with the storage of customers (particularly in the higher education sector) are newspapers, are such that under current funding arrangements entering into direct licensing arrangements with publishers. the Library will not be able to retain and preserve all the In the light of this we conducted a comprehensive review of original newspapers in its collection. remote document supply activities. Its aim was to determine The recent structural reforms of the top tiers of how best to mitigate the effects of reduced demand and management have brought about a more coherent and consequent revenue shortfalls in the short-term and to identify streamlined organisation, enabling the Library to deliver new new opportunities for the medium to long-term.We have and enhanced services and giving strategy and delivery the identified a sustainable way forward that will be responsive to impetus they need.Taken together – the opportunities and unpredictable medium and long-term developments. challenges presented by new technology, the high expectations of stakeholders, the Library’s difficult financial prospects, and Collaboration and partnership the associated strategic imperatives – everything points to a This has been an important year for building new collaborative future in which the only certainty is major continuing change. relations with libraries, scholars and organisations all over the The achievements of the past year build on the British world. During the year, a British Library/Higher Education Library’s positive engagement with such change, and Task Force built a collective vision of an integrated national demonstrate how we can play a global role in the developing information infrastructure for students, scholars and researchers. digital landscape. Key achievements

Operational highlights Web usage Online Catalogue Legal deposit ● The new British Library Public Catalogue went The Web is increasingly Searches on the British During the year the Library important in delivering Library Online Catalogue acquired 12% more items online, along with the Newspaper Library services and introducing rose by 24% on 1999-2000. through UK legal deposit Catalogue, the National Sound Archive people to the Library. During than in 1999-2000. Catalogue, the Manuscripts Catalogue and the the year hits on the Library’s website rose by over 58% Music Catalogue.Via the BL website, remote to over 21 million. users can now access the widest ever range of information about items and collections

– for free. 526,903 6.39m 509,715 21.26m 470,337 ● The Library’s Electronic Table of Contents (zetoc) database, launched in September 2000, 5.14m offers UK higher and further education users

free access to details of nearly 16 million 13.49m 3.64m journal articles and conference papers. Copies

of all the items listed on the database are 9.41m available from the British Library Document Supply Centre.

● Work continued to open up the Library’s collections to a wider public.Two major bids were made to the New Opportunities 1998-99 1999-2000 2000-01 1998-99 1999-2000 2000-01 1998-99 1999-2000 2000-01 Fund to allow the Library to digitise a number of collections, while the Education Service expanded its work with local and national schools. Statistical highlights ● The Library’s Co-operation and Partnership Programme provided £640,000 of funding to ● During the year 370,000 visitors came to the Library’s exhibition galleries, a rise of 16% 19 research projects. on figures for 1999-2000.

● The Library concluded a multi-million pound ● Demand for reading room services continues to increase.The number of items deal with IBM to construct, maintain and consulted in the reading rooms rose by nearly 10% on 1999-2000. enhance a System to preserve and provide long-term access to a wide range ● During the year 87% of the Library’s service targets, setting standards for the delivery of of electronic materials. remote and onsite services, were either achieved or exceeded.

● This year the Library staged its busiest ever ● The BNB MARC ‘hit rate’ rose from 85 to 88%.This means that staff preparing programme of temporary exhibitions, including cataloguing records in UK libraries were able to find 88% of items on the BNB MARC Chapter and Verse: 1000 Years of English database, eliminating the need for them to create their own records. , : A Life in Six Acts and the highly acclaimed Treasures From the Ark: 1700 ● Whilst the Library is looking increasingly at acquiring digital materials the volume of Years of Armenian Christian Art. printed materials in the national collection continues to grow. During 2000-01 the Library acquired 12% more items through UK legal deposit than in 1999-2000.We received inter alia 104,000 books (an increase of 38% since 1995-96) and 260,000 journal parts (an increase of 37% over the same period).

● As the national archive the Library must protect and preserve the items in its care. In 2000-01 over 230,000 items were preserved, 36% more than in the previous year. For scholarship, research and innovation

The Library serves researchers, academics Treasures on display in the exhibition galleries and students in the UK and worldwide. include the , , the It also provides a wide range of services Sherborne Missal, Shakespeare’s First and the for library and information sciences Sutra – the Library also contains the UK professionals and people working in National Published Archive. business and industry. Nearly half a million reading room visits are made Services for readers are offered every working each year – and the number continues to climb. day in the Library’s 13 reading rooms and study areas, and for remote users via the Document Library collections include books, journals, Supply Centre. manuscripts, stamps, music, patents, newspapers, sound recordings and a growing amount of digital A varied programme of publications, exhibitions, material in various formats. events, education and training aims to make the Library’s collections and resources accessible and Specialist information services such as the approachable to an ever wider audience. Business Information Service and the Health Care Information Service provide help to both on-site The British Library Public Catalogue, available and remote users. online to users around the world, now generates six million searches a year. Developed over 250 years, the Library’s collection exceeds 150 million separate items representing The Library’s Co-operation and Partnership every age of written civilisation. Programme (CPP) funds collaborative research projects run by a range of bodies, including public Further information is available on the Library’s libraries and higher education institutions. website at www.bl.uk 4 Key achievements of the year

Reader surveys carried out in 2000-01 Intake of legal deposit material increased by 12%, revealed that 93% of readers rated the from 470,337 books, serial parts and newspapers services and facilities at St Pancras as last year to a total of 526,903 items in 2000-01. excellent or good – a 4% improvement on last year. The Library concluded a multi-million pound deal with IBM to construct and maintain a Digital The new British Library Public Catalogue went Library System to preserve and provide long term online, along with the Newspaper Library access to a wide range of electronic materials. Catalogue, the National Sound Archive Catalogue, the Manuscripts Catalogue and the Music Work continued to open up collections to a Catalogue.Via the BL website, remote users can wider public.The Library made two major bids now access the widest ever range of information for New Opportunities Funding money to digitise about items and collections – for free. a number of collections, while the Education Service expanded its work with local and 19 research projects benefited from £640,000 national schools. of funding provided through the Library’s Co-operation and Partnership Programme. This year the Library staged its busiest ever programme of temporary exhibitions, including Launched in September 2000, the Library’s Chapter and Verse: 1000 Years of English Literature, Electronic Table of Contents (zetoc) database Oscar Wilde:A Life in Six Acts and the highly offered UK higher and further education users acclaimed Treasures From the Ark: 1700 Years of free access to details of nearly 16 million journal Armenian Christian Art.These exhibitions, articles and conference papers. Copies of all the together with the permanent display of Library items listed on the database are available from the treasures in the Ritblat Gallery, attracted some British Library Document Supply Centre. 370,000 visitors. 5

Chairman’s introduction

legal deposit to cover electronic media. The British Library is not alone, of course, in facing the challenges and seizing the opportunities of rapid technological change.We recognise that the solutions to the challenges we face will, in large measure, be collaborative ones.Thus we have engaged still more closely with our partners in the UK library network during the year under review, in the interest of providing a better service to our readers within a new landscape of national provision. In the context of international partnerships, it was particularly gratifying to see the establishment of the Fathom.com consortium. Fathom has given our curators and other staff an insight into some of the exciting possibilities of new Web-based services, not only for our traditional readers here in the UK – but worldwide. I am certain it will herald many other such partnerships to come. ay you live in interesting times’ is As I take my leave of the Library it is said to be an old Chinese curse. appropriate that I pay tribute to the Library’s staff. However, I consider the ‘interesting During my tenure, I have never ceased to be times’ of my five year tenure as impressed by their knowledge, their breadth of LEFT Chairman‘M of the British Library Board to have expertise and their dedication.A number of Every year the Library helps been amongst the most stimulating and rewarding long-serving senior staff will also be moving on thousands of researchers, years of my career.To have seen the world’s this summer and they go with our grateful thanks business people and inventors foremost national come together as and heartfelt good wishes. in their work – contributing to envisaged by the architects of the British Library I go with fond memories of five exhilarating the economic success of the Act and begin to flourish in its marvellous new years, dominated by the excitement of seeing the UK. Here inventor Nell home at St Pancras – developing new services and Library adapt to its magnificent new building, Knockles demonstrates her meeting exacting new standards for traditional ones and begin to rise to the challenges which the new ‘Pilgrim bed’ featuring an – and to have been able to play a part in this, has digital technologies pose for it and for all other innovative mattress designed been both an honour and a real pleasure. research libraries.A letter I received from an for asthma sufferers. Nell I take great satisfaction from the appointment American reader upon the opening of the new researched her invention in the this year of as the new Chief building said,‘This is without a doubt the finest Library’s science reading rooms. Executive of the British Library, the first library in the world. Please keep it that way’. professionally-qualified librarian ever to hold that As the British Library reshapes itself for the ABOVE post. Under her guidance we have looked ahead to 21st century, this sentiment should surely be John Ashworth, Chairman the fundamental challenges posed to all research its touchstone. libraries by the digital future.We have developed new strategic directions for the and we have begun the task of re-shaping the Executive top team, and re-organising the structure of the Library for the 21st century.We are working with the DCMS to deliver significant benefits to the Library, and look to Government to legislate as swiftly as possible in key areas – such as extending

7

Chief Executive’s overview

It was clear that we needed to accelerate the Library’s engagement with the digital world and to respond to the increasing expectations of our wide range of users and stakeholders. So, a major priority for us this year has been to undertake a full-scale strategic review. Our conclusions are set out in New Strategic Directions for the British Library,a document that will form the basis of a wide- ranging consultation during the summer of 2001. Our new strategy builds on existing Library priorities, but gives stronger emphasis to: LEFT ● Building partnerships and working in From July to September 2000, collaboration with a range of different visitors to Regent's Park were institutions invited to go on a virtual safari ● Repositioning the British Library more firmly with a unique audio-installation within the national and international library called Cries of the Wild – available network as part of a wider Talking Trees ● Focusing more deliberately on understanding project. Four year-old our different users (and potential users) and Stanley Smith is shown enjoying his Annual Report celebrates the achievements aiming to meet their needs one of the 43 rare wildlife of the British Library over the past year. I ● Widening access to our collections and services, recordings from seven continents Thope it will convey to you some of the for example through high quality exhibitions – commissioned from the excitement and pride I have felt during my first and associated events, through digital projects, British Library National Sound year as Chief Executive.The Report highlights many and closer working arrangements with public Archive – and available in the Park. good news stories. It demonstrates the benefits the libraries and educational agencies national library brings to many different users. But ● Accelerating the Library’s e-strategy, including ABOVE a great world library, like the British Library, is digitisation, digital collecting and digital Lynne Brindley, Chief Executive similar to a stage production; successful archiving. performance is due to the enormous amount of work that goes on behind the scenes to build, care Building the digital vision for and give access to the collections. Our It is relatively easy to talk about our digital vision, achievements during the year are a tribute to the but this year the Library set about creating some of commitment of all the Library’s staff and to their its main building blocks.We took a critical step energy and enthusiasm across a wide range of forward when we contracted with IBM, in Autumn activities and services. 2000, to provide a digital content store.This will be I came to the Library at a critical and exciting the Library’s digital equivalent of the St Pancras stage of its development. Our new, flagship building building, where we will store and preserve for at St Pancras has been voted a success by users, future generations a collection of material in digital visitors and staff alike and our services and facilities form – both new acquisitions and material digitised continue to be highly acclaimed. But I arrived as from our historical collections.We are working major new challenges were emerging, associated closely with the Dutch national library – the with advances in information technology and the Koninklijke Bibliotheek – which has embarked increasing importance of the Internet.At the same simultaneously on a similar project with IBM. time, the Government’s policies for lifelong We need a system of legal deposit for the learning, the knowledge economy, the broadening electronic age if the British Library is to maintain of access, social inclusion, and the modernisation of its contribution to national life. Future generations public services were raising new expectations of the will judge us severely if electronic publications of all national library. kinds have not been preserved for posterity. During 9 Digitisation holds the potential for making the Library more easily and widely accessible

the year we have worked with publishers, the other strategy will have to be more selective, transparent, legal deposit libraries, and with the DCMS, to put and take serious account of inflation levels in into practice a voluntary code for deposit.This publishing, and changing patterns of publication voluntary approach has had the advantage of and usage.These issues affect all major libraries with providing a period in which we and the publishers research collections, so we have offered for could develop a greater practical understanding of consultation our plans to work closely with them, the issues involved. However, the importance of with the aim of developing a more coherent archiving significant material held on the World national collection of research resources, wherever Wide Web is now a matter of urgent and they are held and accessed. international concern. Our progress in developing The British Library has always provided services a digital infrastructure must be supported by to support the national and international library parallel advances in legislation.We therefore hope system. Pre-eminent are the services of the Library’s that the Government will introduce a Bill to Document Supply Centre (DSC), supporting RIGHT extend legal deposit to electronic media, early in mainly the Science,Technology and Medicine The British Library and its the new Parliament. community. Remote document supply is collections provide inspiration to all We were encouraged by a recent House of experiencing rapid and unpredictable change as types of people in all kinds of ways. Commons Culture Media and Sport Committee electronic publishing becomes increasingly Painter Jeff Gibbons produced a report.This urged us to digitise internationally prevalent and new business models are adopted. picture of the King’s Library after a important books and manuscripts, and to make the Alternative sources of supply are emerging, and visit to the St Pancras building. images freely available on the Internet, so that the customers (particularly those in the higher Library could be more easily and widely accessible. education sector) are entering into direct licensing During the year we have made good progress in arrangements with publishers.As a result the gaining external funding for digitisation – from Library experienced a significant fall in UK foundations, government challenge sources, demand for services from the DSC during the year. sponsorship, and by participating in a dot.com In the light of this we conducted a enterprise. But the question of the funds needed comprehensive review of document supply for the longer-term sustainability of such digital activities. Its aim was to determine how best enterprises remains a major concern for us. to mitigate the effects of reduced demand and consequent revenue shortfalls in the short-term Changing needs and to identify new opportunities for the medium During the year we have also concluded to long-term.We have identified a sustainable way fundamental reviews of patents provision and of forward that will be responsive to unpredictable our collection development policy.The collections medium and long-term developments. are at the heart of the Library and distinguish it as a We intend to seek the views of our users on great research library: they are immensely rich, and these three important issues in our stakeholder quality and depth are sustained across both consultation on New Strategic Directions. disciplinary and material boundaries. Collection building, guided by our curators, must and will Collaboration and partnership remain a core activity for the Library. However, This has been an important year for building a 10 with tight budgets, our collection development range of new, collaborative relations with libraries,

scholars and organisations all over the world.This cultural and library provision.We are developing a Report is full of examples of successful shared pilot partnership with the North East Museums, projects led by curators. Collaboration and Libraries and Archives Council, which we regard as partnership with the higher education sector in the an exemplar of how a major national institution UK is strategically very important to us, and might work together with a major English region. specific joint initiatives are highlighted in this Report. During the year, a British Library/Higher Opportunities and challenges Education Task Force built a collective vision of an Core operational work of the British Library has LEFT integrated national information infrastructure for continued apace. Reader visits to St Pancras are up ‘Treasures from the Ark: 1700 students, scholars and researchers.This significant on the previous year and the number of items Years of Armenian Christian Art’ and positive shift of direction for the British consulted increased by nearly 10%. Overall ran from 2 March to 28 May. Library was warmly welcomed by universities, the satisfaction with the services provided remains Celebrating the country’s rich government, and by the UK library network.As a high, with surveys revealing that 93% of readers religious heritage, the exhibition result, a new strategic body for research libraries has rate our services and facilities as either ‘excellent’ or brought together artefacts and been set up under the chairmanship of Professor ‘good’.The number of visitors to our exhibition manuscripts from the libraries Sir Brian Follett.This will forge a national galleries during 2000-01, at 370,000, exceeded and museums of Armenia and framework to support research through more expectations and again a gratifyingly high level of the world. Katie Lamb and integrated collection management and access to visitor satisfaction of 97% was achieved. Iskrena Rousseva from research resources. It is in the area of Internet access that increases Parliament Hill School took Of equal importance to the Library is our wish are most dramatically apparent. Use of the Library’s part in one of the many to develop partnerships with public libraries in the catalogue over the Web increased by 24% during Education Service sessions UK.We want to contribute to the quality of the year; 6.4 million searches were performed in for schools. resources and services available for users of local 2000-01.Yet the Library’s annual intake of printed public library service points. Last Autumn, in a material under legal deposit shows no signs of major policy speech given to the Public Library diminishing.With apologies to Twain, the reported Authorities Conference, I suggested a shared death of the printed word was very clearly an mission and signalled new opportunities to work exaggeration. Legal deposit intake increased in together to widen access and integrate learning volume by 12% last year; in 2000-01 we received provision.To this end, we recently announced the inter alia 104,000 books (an increase of 38% since successful projects from the second call for 1995-96) and 260,000 journal parts (an increase of proposals under the Library’s Co-operation and 37% over the same period). Our collections Partnership Programme, which was designed to continue to grow at the rate of 9.5km per annum. encourage practical collaborative developments. This reinforces the importance of obtaining more We are working productively with Resource long-term storage capacity to meet future (the Council for Museums,Archives and Libraries) collection growth. to advance shared commitments to regional Serious questions were raised, during the year, The collection is at the heart of our operations and is what distinguishes the British Library as a great research library

13 Within the new top structure we have created entirely new Director roles to give strategy and delivery the coherence they need

about the Library’s policy and practice of disposing five Directors, in place of the previous management of overseas newspapers. Disposal after microfilming group of eleven.Within the new top structure we was a means we adopted to address the particular have created entirely new Director roles for conservation and storage problems that newsprint Strategic Marketing and Communications and for poses for libraries. Concerns were expressed, e-Strategy and Programmes, in order to give however, about the adequacy of microfilm as a strategy and delivery the coherence and impetus surrogate for the longer term. In response, the they need. Board suspended further disposals while a review of Taken together – the unprecedented the quality of the Library’s microfilm copies was opportunities and challenges presented by new conducted.At the time of writing, the Board awaits technology, the high expectations of stakeholders, the outcome of that review. But it is clear that the the Library’s difficult financial prospects, and the combined pressures of paper deterioration, together associated strategic imperatives – everything points with the space and environmental costs associated to a future in which the only certainty is that of with the storage of newspapers, are such that under major continuing change.This requires a maturity current funding arrangements the Library will not of understanding and an openness of dialogue be able to retain and preserve all the original about issues at all levels in the institution and with newspapers in its collection. our stakeholders and users. I would like to finish by thanking all Library Organisational change staff for their dedication and commitment to the Shortly after my arrival it became evident that we Library and for their support this year. In particular, needed to restructure the Library’s top tiers of thanks go to the long-standing senior staff – David management to support the emerging strategy. I Russon, David Bradbury, Stuart Ede,Alice wanted the Library to become more open to Prochaska and Malcolm Smith – who leave the outside influences and to get closer to its major Library this summer.We will miss their wealth users and stakeholders.A more coherent and of experience and we wish them well for streamlined organisation was needed to enable the the future. Library to deliver new and enhanced services. Following a comprehensive review process, which involved the participation of the Library’s staff, the Board approved a new executive structure.This comprises a senior management team of myself and

14 Key objectives 2001-02

The Library will make public its new strategic directions for the next five years and invite comment from stakeholders, through a consultation survey.

Collections Access The Library will: The Library will: ● Consult widely with stakeholders on the ● Identify and evaluate new ways of providing Collection Development Review; pursue document delivery services; consult with its collaborative collection development agreements customers on these ideas – as part of the and publish clear and detailed collecting policies broader strategy consultation survey – and plan across the whole collection on the BL website. implementation of the revised strategy. ● Continue to press for statutory digital legal ● Establish priorities and standards to help the deposit, whilst developing its collections of Library provide access to the growing corpus of electronic materials through voluntary deposit digitised materials from its own collections and and by purchase. those of other organisations. ● Reshape patent provision to enable the Library ● Complete a full review of bibliographic services to collect and provide access to patents – considering changes in the external predominantly in digital form. environment and the need for new product development – and implement the resulting Methods recommendations. The Library will: ● Develop new web services, including ● Work in partnership with the higher education web-based reader applications, to make its sector, particularly through its joint sponsorship collections and services more accessible to a of a new strategic group on research. wide range of users. ● Develop its relationships with the UK legal ● Develop digitisation project proposals for New deposit libraries; public, regional and national Opportunities Fund support. Projects such as libraries; the National Health Service; the these will help make collections more accessible. Confederation of British Industry and the Office ● Develop a strategy for social inclusion with an of Science and Technology. initial focus on attracting potential users with ● Build an e-infrastructure by developing a digital disabilities and members of ethnic communities. library system to preserve, archive and improve In addition, take steps to ensure that the Library access to digital information. is more widely welcoming. ● Become increasingly user-focused and introduce a more integrated approach to marketing the Library’s products and services. ● Implement top tier management restructuring to modernise the Library’s structures and develop its staff.

15

Highlights of the year Wider access for all

● The Education Service programme has with the assistance of Wilde’s grandson, Merlin continued to develop both on-site and online Holland, the exhibition featured letters, resources, particularly for schools, through its photographs, sound recordings and memorabilia, partnership programme with local authorities and theatre posters and programmes – many of which charitable trusts. Projects such as Journey of were on display for the first time.A limited edition Discovery, developed with Camden Play Service, of , published by the Library to tie in and visits to the Library from Hackney primary with the exhibition, was very well received and a school pupils, conducted in association with busy events programme featured performers of Reading is Fundamental and Hackney Education the calibre of Anna Carteret, Paula Wilcox, Corin Business Partnership, helped to forge stronger links Redgrave, Simon Ward and Joseph Millson; the with local schools. highlight being the world premiere of a new musical by Rupert Holmes. ● The DfEE-funded Words Alive! literacy project broke new ground in terms of outreach initiatives, ● Treasures From the Ark: 1700 Years of Armenian working with Torbay LEA over 200 miles away; the Christian Art attracted a large audience. partnership with Camden schools on the same Running from March to May 2001, the project, on the other hand, is starting to build a exhibition featured illuminated manuscripts, good relationship with the Library’s nearest local stone crosses, bibles and other artefacts drawn authority.The year saw the completion of three of from a host of international collections.Armenia LEFT the six themes on the project’s website, was the first country to recognise Christianity Users can access a wide range www.education.bl.uk.The Library also completed as its official state religion, in 301AD, and the of British Library resources its project to provide CD-ROM resources for the exhibition provided a focus for the celebration without the need to visit the teaching of the core history periods at KS3 in the of the 1700th anniversary by ’s large Library. Here, student Amanda national curriculum with the production of Armenian community as well as offering visitors Pilkington from Westminster Britain: 1750-1900 in January.The CD-ROM an unrivalled opportunity to experience Armenia’s University is using the web to contains over 1,000 resources to encourage pupils’ rich cultural heritage.The opening of Treasures search for and order active learning of the subject. From the Ark was attended by the Armenian documents using the Library’s Ambassador designate,Vahram Abadjyan and zetoc service. ● A packed and successful programme of the Foreign Secretary, Robin Cook MP. The exhibitions began with Chapter & Verse: 1000 years exhibition received widespread acclaim, and was of English Literature, which drew on the Library’s described as ‘fabulous’ by and unparalleled collections of manuscripts, rare printed ‘marvellous’ by The Telegraph’s AN Wilson. editions and sound recordings and attracted some 30,797 visitors.The exhibition featured such ● Autumn 2000 saw the temporary return of the highlights as the of Persuasion, displayed to their North Eastern roots as on one of ’s original writing desks, and the centrepiece of a special exhibition at the Laing the oldest known valentine in the English language Art Gallery in Newcastle.The manuscript is – written in 1477 by Margery Brews.The 30 normally displayed at the British Library, alongside related events included readings and talks by other important cultural and literary treasures, and Edward Fox, Celia Imrie,Terry Jones and Andrew the four month loan of this world famous Anglo Davies; a stand-up performance by Stephen Oxley Saxon work was accompanied by a Turning The based on Tristram Shandy and a new children’s Pages (TTP) digital version of the Gospels. Using musical version of Alice Through the Looking Glass high quality digital images and computer by Stephen Daltry and Pamela Barlow. animation, the TTP touch screen facility allows users to ‘turn’ the pages of an electronic version of ● Marking the centenary of the legendary writer the manuscript, providing an opportunity to see the and wit’s death, Oscar Wilde:A Life in Six Acts ran pages and their contents in far greater detail than from November 2000 to February 2001. Prepared would otherwise be possible. 17 ● Turning The Pages technology was also in use in Library’s website in November 2000.The launch the entrance hall of the St Pancras building, where online enjoyed a tremendous public response – users were able to ‘leaf through’ the pages of attracting 983,206 hits in six months.The website Elizabeth Blackwell’s 18th century A Curious resulted from a collaborative project with Keio .The digitised Herbal, developed in University and NTT Japan to digitise a number of partnership with the US National Library of surviving copies of Gutenberg’s Bible – enabling Medicine, was unveiled during the Library’s Herbs scholars to compare copies virtually, in ways not For Health day in March 2001, which also featured possible with the extant hard copy versions. a variety of talks on the use of herbs in complementary medicine and a number of drop-in ● From September 2000 the Library offered free sessions for children on the topic of ‘Herbology’. access to its Electronic Table of Contents (zetoc) database to UK higher and further education users. ● As part of a continuing programme to open the Developed by the Library in partnership with Library’s collections to new audiences the Pictures Manchester Information and Associated Services of Health exhibition was held at the Homerton (MIMAS) at the University of Manchester and RIGHT Hospital in Hackney through the spring and funded by the Joint Information Systems The Library’s Turning the Pages summer of 2001.The Library’s first external Committee (JISC), the database lists the titles and system is making the Library’s photographic exhibition featured some 36 images details of nearly 16 million journal articles and collections accessible to a wider of medical care through the ages.The images were conference papers. Subject coverage includes audience, allowing them to chosen to appeal to patients and visitors, giving science, technology, medicine, engineering, business, browse digital facsimiles of rare people who might not normally visit exhibition law, finance and the humanities. Copies of all the items on a computer screen.The galleries a taste of what the Library has to offer. journal articles and conference papers listed on the latest addition, Elizabeth database are available from the British Library Blackwell’s A Curious Herbal, was ● The British Library’s own website now boasts an Document Supply Centre. developed as a joint project with unrivalled selection of searchable online catalogues, the National Library of Medicine with the launch this year of the Newspaper Library ● The Library’s new Telemedicine Information in Bethesda, Maryland. Catalogue, the Manuscripts catalogue and the Service was unveiled in January this year at the Sophie Grigson, the acclaimed National Sound Archive Catalogue (CADENSA). Telemed 2001 conference in London.The Service food writer and broadcaster, Previewed to great acclaim at the Online enables health professionals, patients and carers to explored the text on a recent Information Exhibition at Olympia last December, access contacts and top quality information on the visit to the Library. the new British Library Public Catalogue (BLPC) growing field of telemedicine. Managed in went online in January 2001 and generated six conjunction with the University of Portsmouth, the million searches this year. Service features a website with information on over 120 current projects and sections on people, ● Improved functionality has also resulted in a publications and equipment; an email discussion significant increase in Document Supply ordering. list; a telephone enquiry line and a current With the launch of BLPC the full retrospective awareness update service.The Library was chosen Catalogue of Printed Music to 1980 became to manage the project because of its renowned available on the Web for the first time.All Music experience and expertise in obtaining, storing and Collections records are now available online either retrieving information. through BLPC (for printed music) or the Manuscripts Online Catalogue (Molcat) for ● There are now almost 2000 electronic titles manuscript music. on the Library’s ESTAR (Electronic Storage and Retrieval) database. In the past year ESTAR ● Huge public interest greeted the appearance of satisfied 121,429 enquiries and access in reading the digital Gutenberg Bible – the earliest book rooms in St Pancras and at is currently printed in Europe ( c.1455) – on the averaging over 2,000 document views per month.

18

Highlights of the year Our world-class collections

● Major acquisitions by the Library in the past included manuscripts and correspondence year include a collection of ’s bequeathed by Sir William Glock, formerly papers comprising some 300 letters, memoranda, Controller of Music at the BBC and Director of draft arrangements and formal agreements.The the Bath Festival. Other items acquired included collection provides a unique insight into Dickens’s autographs by Pierre Boulez, Elliot Carter and sometimes turbulent relationships with his György Kurtág. publishers and has never before been made widely available to scholars. ● In February 2001, on the 11th anniversary of Nelson Mandela’s release from prison, the Library ● A groundbreaking collection of video interviews was able to announce that it had assisted the with survivors of Britain’s now defunct psychiatric National Archives of South Africa in retrieving the institutions, joined the Library’s oral history court recordings of Mr Mandela’s speech at the collections.‘The Mental Health Testimony Archive’ 1964 Rivonia trial.The recordings, which had not contains the personal and moving memories of 50 been played since the trial, were made using now people.The recordings were made over two years obsolete ‘dictabelt’ equipment and specialist by interviewers, themselves former mental health curators in the Library’s National Sound Archive service users who received interview training. were able to recover the sound through a complex process of reverse engineering. Short extracts from ● ’s archive of papers was the speech have been available for listening by purchased by private treaty sale in April 2000, with visitors to St Pancras via the jukeboxes located in assistance from the Heritage Lottery Fund, the the main entrance hall. Charlotte Bonham Carter Charitable Trust, the Foundation for Sport and the Arts, the Friends of ● In June 2000, the Library launched the Guilford the National Libraries, the Friends of the British Project to produce a modern catalogue of the Library, the Pilgrim Trust, and the Trusthouse whole Guilford collection of manuscripts relating Foundation, and numerous donations from private to Greek and Italian culture, held in the individuals.The collection runs to 180 large boxes, Department of Manuscripts.The new catalogue and includes letters, business papers, annotated will be available in print and via the Web and will scripts, stage designs, albums of cuttings, and make the contents of the collection far more hundreds of photographs. accessible to scholars than ever before. Publication will be accompanied by a series of lectures and RIGHT ● In May 2000 the BBC’s Director General, Greg seminars. Amongst the Library’s Dyke, presented the Library with the Millennium collections are a growing Memory Bank, the world’s largest and most ● The Department of Manuscripts participated in number of oral history comprehensive oral history archive. Created as a a consortium of European libraries, which has recordings, providing a valuable result of collaboration between the British Library’s brought to a successful conclusion the MALVINE record of daily life from the late National Sound Archive and BBC Radio, the Project for shared access to online catalogues of 19th century onwards. archive provides a snapshot of Britain through manuscripts. Co-operation is now continuing in Here NSA interviewer Polly some 6000 recorded interviews gathered from LEAF, a three-year initiative to develop linked Russell records Bernice Green people of all ages, throughout the UK. It will now authority files for manuscripts. talking about her career in be available to users at St Pancras and researchers catering for London Transport. worldwide will be able to access the collection ● Seamus Heaney donated significant material through CADENSA, the NSA’s online catalogue. related to his recent translation of , of which the Library posesses the original ● Other high profile acquisitions included four Anglo-Saxon manuscript.The morning after small plasticine figures of Winnie the Pooh, Piglet receiving the 2000 Whitbread Book of the Year and Tigger, modelled by Pooh’s original illustrator, Award for his best-selling translation, the author EH Shepard, in 1929, with an illustrated letter presented the Library with nine heavily annotated 20 written by him in 1934. Notable music acquisitions typewritten pages of the poem’s opening.

Highlights of the year Improving services, adapting to change

● After a period of settling into the new St ● The Serials Title Register, which will provide a Pancras building staff have been working with comprehensive database of the Library’s serials readers to determine how they wish to use the collections, is nearing completion. Some 172,647 collections. In a review of reader admission policy titles have been manually matched across the four the need for better communication and simplified files that currently comprise the Library’s Serials admission procedures were identified as key System.The Register is expected to go live in the outcomes. Autumn of 2001.

RIGHT ● Services to readers with disabilities have been ● During April, May and June the Integrated In May 2000 the Library improved with the purchase of equipment to help Marketing Team convened 12 workshops, covering re-launched its Adopt a Book visually impaired users to access the collections. the majority of externally focused services and campaign with great success. Interavailability of items across all reading rooms activities – including remote document supply, Conserving collections for future has been improved – enabling readers to work in bibliographic services and patent supply – as well as generations is a continuing and whichever reading room they prefer. Partnerships selected collection areas. 120 staff attended, and costly challenge for the Library. with academic libraries have been further discussed and recorded the answers to a number of Adopt a Book highlights the developed to ease and speed up the admissions questions relating to services in five years’ time. importance of conservation process for university staff and students. whilst encouraging members of ● The Library redoubled efforts to pursue new public to help conserve an item ● The sale in May of the Library’s Southampton funding opportunities, particularly in the fields with a personal significance for Building – formerly the Patent Office Library – of development and sponsorship.The Adopt a them. For example, footballer raised £18.5 million, some of which will go Book scheme is one of the major success stories Gianfranco Zola adopted an item towards the planned Unit to of the past year, exceeding all expectations and on his native Sardinia. be built at the rear of the St Pancras site. raising some £85,000 for the preservation of fragile books. ● The review and reshaping of document supply was undertaken and initial strategies to meet ● The Library’s Action for Change programme changing patterns in use were put into place.The saw the introduction of corporate values, an new, more flexible pricing system is an example of organisation-wide team briefing process and also this: it resulted in a significant cut in the amount the development of core competencies for of cross-subsidy previously existing between managers.The results of an employee e-skills audit different types of request. led to the creation of an e-Skills Development Strategy and implementation plan to support ● While the Library’s overall annual intake of employees and help the Library to meet the printed material under legal deposit increased by digital challenge. 12% – from 470,903 items during 1999-2000 to 526,903 during 2000-01 – streamlined processes ● The Library took practical steps to promote and improved working practices led to a significant workforce diversity with the development of new erosion of the cataloguing backlog. recruitment initiatives, improved monitoring of career progression, and internal promotion activities ● Financial management throughout the to encourage best practice. organisation has been given much greater priority with faster turnarounds and quarterly turnover ● Working in partnership with the London realisation all playing a part in reducing costs and Borough of Camden, the Library provided optimising resources.The more proactive stance practical support for a number of initiatives – adopted by the Executive Committee in literacy programmes and language skills coaching, scrutinising and approving department activities plus the development of an ‘HR Administration had a substantial positive impact on costs across a and Good Practice Pack’ for small organisations variety of areas. such as charities and care groups. 22

Highlights of the year Meeting the digital challenge

● In October the Library finalised a multi-million Web-based databases – a valuable timesaving pound deal with IBM to construct, maintain and resource for students, academics and researchers. In develop a Digital Library System (DLS).The a quid pro quo arrangement with the Library, the full project’s aim is to ensure that the Library’s digital range of RDN resources is available to users of the collections – including text, sounds and images – reading rooms at St Pancras. are preserved and remain retrievable long after the formats in which they originated become obsolete. ● In anticipated response to teacher demand for LEFT IBM’s solution involves the development of materials to assist with teaching Citizenship from Working with IBM, the British Library preservation ‘metadata’ for every digital item in the September 2002, the Library is collaborating with is building a national ‘Digital Library’ collection.The metadata will allow the transfer of the and the Office for to preserve and access electronic each item to new hardware or software National Statistics to develop 21st Century Citizen, materials indefinitely, ensuring that its environments, or for the original environment to a major resource of high quality, authoritative digital collections – including words, be emulated as technology changes. material to be offered online via the National Grid sounds and images – will still be for Learning (NGfL).A wide range of archival retrieveable when the formats in ● Once the DLS is in place the Library will also material is available to the project: text, images, which they originated are long dead. be able to improve and extend access to its digital sound recordings, film, statistics and census data. The problem of how to preserve and collections – allowing for the consent of the The resource will be developed by specialist provide long-term access to digital holders. From 2002 users will be able to education writers, receiving constant input and items is one of the major challenges search for and retrieve items from the DLS via evaluation from practising teachers and subject for libraries in the 21st century. terminals in the Library’s reading rooms, whilst associations. other Library systems will also be able to access items held in the store. In addition, the DLS opens ● The Library continues to pursue diverse up future opportunities for the Library to develop opportunities for digitisation of its collections: it is wider access to these materials through its website taking part in two consortia that have made bids and other channels. for New Opportunities Fund (NOF Digitise) lottery money.The Library is lead partner in a bid ● While the pressures and priorities of the entitled In Place, which aims to provide free access Government’s legislative programme prevented for all lifelong learners to a virtual library of progress on the formal extension of legal deposit, nationally important digitised learning resources DCMS remains committed to such a move. In lieu relating to places in Britain. of legislation to extend legal deposit to include electronic materials, the Library has continued to ● The other bid, entitled Coming Here, is led by make progress with its voluntary scheme for the the Public Record Office and aims to celebrate, deposit of such items. Between January and explore and record the experiences of immigrants December 2000 the Library received through in the UK in the past century. If the bid is deposit 365 monographic offline electronic successful the Library plans to develop Home From publications, mainly on CD-ROM, from 149 Home a digital topographical survey of south Asia different publishers; it also received 235 serial titles, – original homeland of nearly two million British comprising some 750 issues. citizens – involving primarily visual material but also some documentary items relating to the Indian ● The Library is playing a role in marshalling the sub-continent. vast array of available Web-based resources into a quality assured, user-friendly format.Work with the ● The Library was the only British contributor to Resource Discovery Network (RDN) has resulted Bach-digital, a German project sponsored by IBM in two successful projects focusing on the fields of creating a virtual library of manuscripts and other complementary medicine and sustainable business. material relating to J S Bach. In this way one of the For each of these subjects the Library’s Science, Library’s most precious, but most fragile, music Technology and Business (STB) section researched manuscripts was made more widely available than and compiled an authoritative list of accredited, it has ever been before. 25 Highlights of the year Partnerships for the future

● Engineering, , art journals, sport ● The Library’s ‘Full Disclosure’ strategy aims to and Shakespeare studies were just a few of the identify funding sources and help co-ordinate the diverse areas set to benefit from the Library’s development of comprehensive digital Co-operation and Partnership Programme (CPP), databases for some 50 million records that are still and some £640,000 in grants. In June 2000 the held in card catalogues in museums, libraries and Library announced details of 19 projects that had archives throughout the UK. successfully applied for funding following the CPP’s first Call For Proposals, which was issued the ● Collaboration between university libraries and previous autumn. the British Library was given an added boost with the establishment of the Joint British ● Beneficiaries of CPP funding include such Library/Higher Education Task Force, in which the major projects as the British Official Publications British Library Board and HEFCE have each Collaborative Reader Information Service invested £50,000. (BOPCRIS) 1688-1800, undertaken by the University of Southampton, which received an ● The Library’s International Project award of £85,333 to assemble a database of key (IDP) benefited from an award of $1.1 million government documents of the 18th century. from the Andrew W Mellon Foundation.The Another major recipient was Cranfield University, award will fund work to reassemble a virtual library which is working on the management of access to of 40,000 Buddhist manuscripts from the 5th to grey literature collections. 10th centuries, all found in Cave 17 in Dunhuang, Gansu Province in central Asia.The manuscripts are RIGHT ● Smaller, more community-based projects to now dispersed around the world and the IDP will The Library’s work on the benefit from CPP funding include a feasibility provide scholars with high quality digital images International Dunhuang Project study by Ripon Grammar School for a community that will enable this electronic library to become a received a $1.1 million boost library network, and ’s planned scholarly resource of global importance. from the Andrew W Mellon virtual gallery of pre- maps and Foundation.The project seeks views of County Durham. ● The Library is one of the partner institutions in to reunite this unique collection CASBAH - a demonstrator project funded by the of manuscripts from ● July 2000 saw the launch by CPP, in association Research Support Libraries Programme (RSLP) to Chinese central Asia – now with the Library and Information Co-operation identify and map national research resources for scattered around the world – Council (LINC), of the Concord website.Acting as Caribbean Studies and the history of Black and by digitising them and making an information exchange, Concord aims to foster Asian people in Britain.The ultimate outcome of them available on the web. and encourage co-operation and collaboration the project will be the creation of a web-accessible Here reader Ho Sun Yoo within and between all types of libraries, archives database which will provide detailed information examines some fragments from and museums, both in the UK and abroad. It will on archive and library resources relating to a manuscript found at also help to raise the awareness of government Caribbean Studies and Black and Asian history. Dunhuang. departments, policy makers and users to existing The project also has a wider educational role as a initiatives. vehicle for promoting cultural diversity and challenging racism. ● Actively seeking further opportunities for collaboration with public library sector, the Library ● The Collaborative Collection Management has been working with the Co-East consortium in Project for Russian and East European Studies, the East of to explore use of inside – the which is also part of the RSLP, reached its halfway Library’s integrated database, current awareness and stage.The British Library, along with the three article ordering service – in a public other lead institutions (the , library environment. The Co-East initiative is University Library and the School of being considered by other regional public library Slavonic and East European Studies Library, UCL) bodies as a model for their own future has worked to set up a database with a unified 26 developments. search interface to give researchers in Russian and

East European studies better information about wish to adopt the MARC21 cataloguing format. relevant UK library collections and their research This decision followed an extensive consultation holdings. process conducted by the Library among key users of its National Bibliographic Service and ● 2000-01 marked the seventh year of sponsorship represents a major step towards harmonising by Lloyds TSB of the Library’s Business Information cataloguing standards throughout the English Service (BIS) telephone enquiry service. BIS will speaking world.The US , the undergo a comprehensive redevelopment in the National Library of Canada and an increasing next year to provide a more e-focused service number of library systems use MARC21. Its in 2001-02. adoption by the UK will make possible the downloading of bibliographic records from a ● The St Pancras auditorium was the venue for a wider range of sources than ever before as well new annual series of concerts entitled Music in as providing superior coverage of non-book media Context, funded for three years by a grant from the such as DVD. Gladys Krieble Delmas Foundation.This series is being run in collaboration with each of the ● The Library extended its involvement in the London conservatoires in turn and focuses on Fathom.com website by adding its remote lesser-known repertoires, of which the sources are document supply service to the range of integrated in the collections of the British Library or of facilities now available on the site.Along with participating institutions.The Library also worked Blackwell Retail, University Press, closely with Royal Holloway and Bedford New EBSCO Information Services, ecampus and Taylor College to develop a successful funding proposal to and Francis, the Library now offers high quality complete the UK contribution to RISM e-commerce opportunities in the context of (Répertoire international des sources musicales).The aim Fathom’s public knowledge content.This latest of RISM is to locate and document the complete move supports the Library’s other role within corpus of printed and manuscript musical sources Fathom as a knowledge content supplier. Other from the earliest times to c.1800. Fathom content partners of international standing include Columbia University, the London School ● The Library continued its work with national of Economics and Political Science, the and international bodies on metadata standards, Smithsonian Institution’s National of leading to the confirmation in March 2001 of our Natural History and the New Public Library. The CPP awarded the National Library for the Blind £20,558 to research a database of alternative formats for visually impaired readers

28 Performance statistics 2000-01

Millions of people around the world use the British Library – by visiting the reading rooms and exhibition galleries and by accessing services in their homes or workplaces.

■ During the year 370,000 visitors came to the Library’s exhibition galleries – a rise of 16% on figures for 1999-2000. ■ Demand for reading room services continues to increase.The number of items consulted in the reading rooms rose by nearly 10% on 1999-2000. ■ During the year 87% of service targets, setting standards for the delivery of remote and on-site services, were either achieved or exceeded. ■ The BNB MARC ‘hit rate’ rose from 85 to 88%.This means that staff preparing cataloguing records in UK libraries were able to find 88% of items on the BNBMARC database, eliminating the need for them to create their own records.

Web usage Online Catalogue Legal deposit Items preserved The Web is increasingly Searches on the British During the year the Library As the national archive the important in delivering Library Online Catalogue acquired 12% more items Library must protect and services and introducing rose by 24% on 1999-2000. through UK legal deposit preserve the items in its care. people to the Library. than in 1999-2000. In 2000-01 over 230,000 During the year hits on the items were preserved, 36% library’s website rose by over more than in the previous 58% to more than 21 million. year. 233,588 526,903 6.39m 509,715 21.26m 470,337 5.14m 172,089 13.49m 133,424 3.64m 9.41m

1998-99 1999-2000 2000-01 1998-99 1999-2000 2000-01 1998-99 1999-2000 2000-01 1998-99 1999-2000 2000-01

29 Funding Agreement and key performance indicators

The Funding Agreement is the principal sponsorship and planning document between the Department for Culture, Media and Sport and the British Library, setting out the outputs and levels of performance which the Library is expected to deliver to achieve Ministerial objectives. The financial year 2000-01 is covered by the three-year Funding Agreement for the period 1999-2002, a revised version of which came into force on 1 April 2000. Also included in this section are a number of other key performance indicators.

Performance against Funding Agreement targets 2000-01

The Library’s achievements against the targets for 2000-01 are set out in the table below. Certain targets, which are still under development, have been omitted from the table.

Measure Target Actual Target Actual Target Actual 2000-2001 2000-2001 1999-2000 1999-2000 1998-1999 1998-1999 Financial performance Sales revenue £30.84m £24.49m £31.30m £28.47m £33.97m £31.05m Non sales revenue1 £2.49m £3.51m £2.60m £5.40m £2.18m £8.96m Total £33.33m £28.00m £33.90m £33.87m £36.15m £40.01m

Funds for acquisitions Grant in aid £13.68m £12.86m £13.10m £13.75m £9.29m £9.66m External funding £0.59m £0.49m £0.60m £1.90m £0.10m £3.08m Total £14.27m £13.35m £13.70m £15.65m £9.39m £12.74m Of which expenditure on digital material £0.91m £1.01m £0.79m £0.93m n/a £0.34m

Quality Reading room user satisfaction: Percentage of readers describing the services and facilities they used as either ‘excellent’ or ‘good’2,3 85% 94% n/a 89% n/a n/a User satisfaction rating for UK remote users of DSC4 4.26 4.24 4.26 4.27 4.25 4.25

Throughput Reading room visitors 485,300 456,144 502,750 446,754 405,000 416,418 Average weekly opening hours of St Pancras 56.5 56.5 53 56.5 Apr-Sept 53 53 reading rooms 56.5 Oct-Mar 37.5 53 Items supplied to remote users 3,887,500 3,427,192 3,853,550 3,719,542 3,852,300 3,797,575 Number of items supplied to remote users from: Business and industry 1,194,840 1,072,599 1,176,480 1,159,875 1,188,584 1,181,785 University libraries 1,745,730 1,482,738 1,716,855 1,621,251 1,648,713 1,638,272 Public libraries 187,000 183,757 183,950 219,907 176,715 236,500 Searches of the Network Online Public Access Catalogue 6,000,000 6,392,259 3,900,000 5,135,658 2,340,000 3,643,008 Visits to exhibitions 300,000 370,188 300,000 318,429 250,000 n/a Sessions for schoolchildren 250 239 237 311 225 272 Number of schoolchildren attending 4,950 6,436 n/a 5,985 n/a n/a Sessions for other educational users/groups 874 938 635 639 656 669 Exhibition loans to other institutions5 50 69 50 46 21 7 Items acquired:6 Books 174,700 188,113 167,900 180,146 146,500 173,717 Serial titles 129,250 118,429 110,400 98,281 109,773 107,763 Newspaper issues7 189,500 181,580 189,500 188,331 208,000 187,424 Patent specifications 1,800,000 1,736,444 1,700,000 1,748,178 1,045,000 1,806,985 Other special materials 212,150 160,631 269,450 182,559 269,450 230,184 Digital material (subscriptions)8 800 297 368 245 n/a n/a Number of Standard Conservation Units delivered9 10,000 13,527 8,355 8,259 6,240 6,188

30 Measure Target Actual Target Actual Target Actual 2000-2001 2000-2001 1999-2000 1999-2000 1998-1999 1998-1999 Efficiency Savings target £3.16m £3.16m £1.54m £1.54m n/a n/a Percentage of libraries/other organisations using the Document Supply Centre or other services: Public libraries 100% 100% 100% 100% 100% 100% University libraries 100% 100% 100% 100% 100% 100% Industrial libraries (top100 R&D Scoreboard10 companies) 96% 92% 96% 89% n/a n/a

1. Performance indicators relating to financial performance are now compiled on an accruals basis, which is consistent with the Annual Accounts, and the figures for previous years have been restated accordingly. However, as the targets for acquisitions relate to cash expenditure, the actual expenditure on acquisitions continues to be reported on a cash basis. 2.The results are based on the number of readers answering the question rather than the number of questionnaires returned. However, the target was based on the previous method which included the ‘no replies’ and therefore underestimated the overall level of satisfaction. A comparable target for 2000-01 would have been 89%. 3.The figure of 94% updates the figure quoted on pages 5 and 13 of the Report. 4.This measure is based on a scale of 1 to 5, where 5 is the highest rating. 5.These are loans to individual institutions, not numbers of items lent.The average number of items per loan is eight. 6. Figures reflect acquisition by purchase, donation and through legal deposit. 7.The figures for 1999-2000 and 1998-99 have been revised since the 1999-2000 Annual Report. 8. It has not proved possible to meaningfully target digital acquisitions on the basis of the number of subscriptions as a single subscription could relate to anything from a single title CD-ROM to an online database covering thousands of titles. 9.The Standard Conservation Unit (SCU) is used as a means of expressing in common terms various preservation outputs having a significant variation in cost. One SCU equals the unit direct cost of conserving and re-binding an item in-house. 10.The Department of Trade and Industry’s R&D Scoreboard is a league table of companies ranked by research and development expenditure.

Performance against key performance targets 2000-01

The Library’s achievements against non-funding Agreement key performance targets for 2000-01 are set out in the table below.

Measure Target Actual Target Actual Target Actual 2000-2001 2000-2001 1999-2000 1999-2000 1998-1999 1998-1999 Throughput Items consulted in the reading rooms 5,040,000 4,895,031 5,567,000 4,468,815 5,183,926 4,456,867 Reader passes issued1,2 72,800 58,653 77,050 65,212 51,180 45,744 Applicants referred elsewhere2,3 22,800 10,816 n/a 13,030 n/a n/a Free reference enquiries4 658,000 514,934 671,291 603,018 561,894 564,005 Priced reference enquiries 1,700 1,297 2,120 1,414 n/a 2,433 Catalogue records created5 790,980 809,331 653,984 375,870 781,733 743,212 Cataloguing backlogs 368,375 427,072 391,951 403,543 367,793 377,176

Efficiency Document Supply Centre – satisfaction rate 85% 86% 85% 85% 85% 84% BNBMARC ‘hit rate’ 6 80% 88% 80% 85% 80% 84%

1. The figures for 1999-2000 and 1998-99 have been revised since the 1999-2000 Annual Report. 2. The Library has carried out a comprehensive review of its admission policy and procedures to understand the reasons for the shortfalls on reader passes issued and referrals to other libraries, and is implementing a programme of service changes aimed at encouraging a broader usage of its reading rooms. 3. The collections of the British Library do not always meet the needs of specific users.Where appropriate these applicants are referred to other libraries. 4. Improvements in filtering basic procedural enquiries and increased information on the library’s website has reduced demand for reference enquiries. 5. The substantial decrease in the figures for 1999-2000 was largely due to temporary disruption to data conversion routines carried out on externally-derived data at the NSA and the removal of figures which relate to acquisitions processing rather than cataloguing. 6. Figures are averages taken over each financial year. The BNBMARC ‘hit rate’ is derived from an independent survey carried out by UKOLN: the Office for Library and Information Networking at the University of Bath. It measures the availability of catalogue records from the Library’s BNBMARC database.The figure of 88% for 2000-01 shows that seven out of every eight items acquired by UK libraries could be found on the national database when the books were catalogued, eliminating the need for libraries to create their own records.

31 Service targets

The Library’s primary aim is to provide a service that satisfies the needs of its users in a manner that is efficient, reliable, consistent and courteous. Personal and telephone inquiries receive a prompt response in all areas.Targets for answering written enquiries have now been standardised across all areas. Staff who deal directly with users wear name badges so that they can be easily identified. The tables in this section show how the Library performed against its service targets. Non-numeric standards are not included and, in some cases, the wording of the standards has been abbreviated to fit a tabular format.

Service in the reading rooms

Standard Achieved Reader Admissions Office Passes1 We aim to produce passes within 15 minutes. 90% 65%

St Pancras reading rooms Delivery to reading rooms in St Pancras Material held on-site will be delivered within 70 minutes. 90% 85% Written enquiries (General humanities) Written enquiries will be answered or acknowledged within 10 working days. 100% 100% Written enquiries (Science and technology) Written enquiries will be answered or acknowledged within 10 working days. 100% 100% Written enquiries (Manuscripts) Written enquiries will be answered or acknowledged within 10 working days. 100% 100% Written enquiries (Maps) Written enquiries will be answered or acknowledged within 10 working days. 100% 100% Written enquiries (Music) Written enquiries will be answered or acknowledged within 10 working days. 100% 98% Written enquiries (Philatelic) Written enquiries will be answered or acknowledged within 10 working days. 100% 100% Written enquiries (NSA) Written enquiries will be answered or acknowledged within 10 working days. 100% 95% Written enquiries (OIOC) Written enquiries will be answered or acknowledged within 10 working days. 100% 100%

Newspaper Library Delivery Items requested will be delivered within 90 minutes. 100% 100% Written enquiries Written enquiries will receive a response within 10 working days. 100% 98%

Boston Spa reading room Advance reservations Up to 10 items requested not less than five days in advance will be ready for use. 100% 100% Delivery Up to six items requested on day of visit will be delivered within 45 minutes (if available). 95% 94% Counter service Users will be served at the reading room counter within three minutes. 100% 100%

1. We ensure that you are given prompt, clear and accurate information on the arrangements for obtaining a reader’s pass.We ask only for essential details and keep all information confidential.

Document supply

Standard Achieved Document Supply Centre Standard service Requests for post-1984 journal titles responded to within 48 hours of receipt. 90% 92% We will respond to requests for all categories of material within five working days. 95% 98% Urgent Action Service We will respond to all requests received 08.00-15.30, Monday-Friday, within two hours where required. Requests received at other times will be responded to by 10.00 the next working day. 99% 100% Items in stock will be despatched on the same day for requests received between 08.00 and 15.30 or next working day for requests received at other times. 100% 100%

Patent Express Urgent service Copies will be despatched within three hours. 80% 93% Rush service Copies will be despatched within 24 hours. 95% 93% Standard service Copies will be despatched within 24 hours. 95% 98% While-you-wait service Orders will be completed within 30 minutes. 95% 93% Orders will be completed as agreed for larger orders. 100% 100%

British Library Reproductions (other than Newspaper Library)1 Express service Orders will be processed within the time agreed when the order is confirmed. 98% 100% Rapid copy service Photocopy orders will be processed within 30 minutes of acceptance. 95% 83% Standard service Orders will be completed within 25 working days of receipt of payment. Users will be informed within three working days if there are obvious reasons why the order cannot be fulfilled. 80% 93%

32 1. We will produce the best possible copies, given the state of the original. Microfilm will be produced according to international standard ISO 6199. Document supply

Standard Achieved

British Library Reproductions: Newspaper Library1 Standard copy service Copies will be ready for despatch or collection within one working week of acceptance. 100% 97% Express copy service and NEWSCOPY2 Copies will be ready for despatch or collection within one working day. 100% 100% Enhanced items Enhanced copies will be ready within one week. 100% 93% Photographs Photographs will be ready for collection within two weeks of order acceptance. 100% 97% Microfilming Written estimates and delivery times will be sent within three weeks of request. 100% 100% Orders to agreed deadline. 100% 98%

1. Photocopies (not suitable for reproduction) and photographs for reproduction will be of as good a quality as we can reasonably produce from the original.We shall advise where agreements for further reproduction apply. Microfilming is carried out to international standard ISO 4087. 2. Up to 20 per order. Large order despatch times will be quoted separately.

Information services

Standard Achieved Business Information Service Telephone enquiries Telephone calls will be answered within 15 seconds. 95% 95% Written enquiries Written enquiries will be answered or acknowledged within 10 working days. 100% 100% Research service Results will be despatched to meet customers’ deadlines. 100% 100%

Patents Online Research service Results will be despatched within the deadline agreed with the customer. 100% 100%

Social Policy Information Service Written enquiries Written enquiries will be answered or acknowledged within 10 working days. 100% 97%

STMsearch1 Research results Results will be despatched within the time agreed with the customer. 100% 98%

1. Also covers the Health Care Information Service.

Bibliographic services

Standard Achieved Blaise/OPAC Blaise/OPAC will be available for at least 98% of standard service hours (04.00-24.00 Monday-Friday, 08.00-24.00 Saturday). 98% 92% Blaise A response time of under five seconds will be achieved for system responses. 99% 100% Help desks Help desk staff will provide a clear answer to at least 90% of enquiries on the same day. 90% 98% All enquiries will be answered within three working days. 90% 100% Schedules The British National Bibliography, BNBMARC weekly file, exchange tapes and monthly issues of ‘BNB on CD-ROM’ will be despatched on schedule. 100% 100%

Publishing

Standard Achieved Orders Orders for the UK will be processed within three working days and those for overseas within five working days. 100% 100%

33 Facts and figures

Figures on the Library’s operational activities are grouped here under appropriate headings. A number of areas of the Library produce separate factsheets providing additional statistics about the services they provide – for further details contact the Library’s Press Office (contact details are listed at the back of this Report).

Services at St Pancras In the case of St Pancras reading room services and other London-based activities, caution is needed in comparing totals for 2000-01 with figures prior to the St Pancras moves. Although most St Pancras moves were completed by the start of 1999-2000, the Science, Technology and Business reading rooms did not open fully until 16 June 1999 (see Moves to St Pancras, 1999-2000, below). In bringing together most of its reading rooms at St Pancras, the Library has been able to improve access to its collections and provide readers with a range of services from one site; previously readers needing to consult items from different collections had to travel between a number of different locations. As a result of the changes, some reading room figures are now presented in a more aggregated fashion than in earlier Annual Reports.

Moves to St Pancras 1999-2000 Most of the St Pancras moves were completed during 1998-99 but final closures of reading rooms and full openings of new ones took place as follows: • – patents reading areas closed on 16 April 1999. • Chancery House – patents reading areas closed on 7 May 1999. • Full opening of Science,Technology and Business (STB) reading rooms at St Pancras took place on 16 June 1999.

Service in the reading rooms

Seats available for users (at 31 March 2001)

Reader desks Other provision1

Humanities 1 and 2 reading rooms 424 81 Rare Books and Music reading room 283 76 Maps reading room 37 17 OIOC reading room 74 46 Manuscripts reading room 72 23 Philatelic Collections 1 – STB reading rooms 226 132 Newspaper Library () 78 76 Boston Spa reading room 76 – Total 1,271 451

1. This includes typing, OPAC and other catalogue, , Internet and CD-ROM spaces and study carrels.

Other reader services

2000-2001 1999-2000

Reader education: training session attendees 480 790 Readers’ Adviser service1: number of contacts 5,677 4,331 Reader satisfaction: comments forms/letters received 1,922 1,835

1. The Readers’ Adviser provides support to readers with special needs, particularly readers with disabilities.

34 Bibliographic services

Records in British Library catalogues and databases (as at 31 March)

2000-2001 1999-2000

AMED 131,464 115,000 BNBMARC 1,910,736 1,825,206 Boston Spa Books 1,277,231 1,191,194 Boston Spa Conferences 434,558 419,618 Boston Spa Serials 595,112 589,165 British Library Catalogue 4,414,316 4,418,451 CADENSA1 2,487,651 2,139,113 English Short Title Catalogue 368,760 368,760 Humanities and Social Sciences 2,328,648 2,206,114 Short Title Catalogue 29,021 28,423 Inside Information c.16,000,000 c12,000,000 ISSN UK Centre 64,504 61,880 Manuscripts 733,620 710,000 Maps 209,805 208,248 Music 268,616 263,641 Newspapers 50,190 n/a Register of Preservation 171,589 166,105 STB 383,526 374,915 System for Information on Grey Literature in Europe 728,859 679,652 Total 32,588,206 27,765,485

Table includes publicly available automated catalogues only. 1. CADENSA is the National Sound Archive’s catalogue of sound recordings.

Collection development

Holdings (as at 31 March)

2001

Monographs1 9,547,591 Serial titles (all)2 694,700 Newspaper titles (all)3 54,409 Manuscripts (single and volumes) 297,975 India Office records 260,000 Philatelic items 8,181,939 Cartographic items 4,225,360 Music scores 1,579,775 Sound discs 1,178,240 Sound tape items 195,003 Videograms 21,360 Prints and drawings 32,259 Photographs 211,545 Patent specifications 47,598,607 Reports in microform 4,442,540 Theses 634,855 Total 79,156,158

1. The method of calculating this figure has changed from the 1999-2000 Annual Report. The figure for is now based on the number of records in the relevant catalogues. It therefore relates to the number of titles rather than to the number of volumes held. 2. The method of calculating this figure has changed from the 1999-2000 Annual Report. The figure for serial titles is now based on the number of records in the relevant catalogues. Changes of title are therefore counted as separate titles. However, the figure includes official publications for many countries, a significant proportion of which are issued in series and are therefore covered by a single record within the catalogues. 3. The figure for newspaper titles includes all items on the Newspaper Library catalogue (as well as newspaper titles listed in other catalogues) and therefore also includes weekly and 35 fortnightly as well as newspapers. Facts and figures

Items received on legal deposit

2000-2001 1999-2000

Monographs 103,871 89,342 Serial parts 259,957 210,631 Maps and atlases 2,104 2,384 Music items 1,671 1,533 Newspaper issues 159,300 166,447 Total 526,903 470,337 Serial titles received 45,567 40,303 Claims for items not deposited1 107,845 80,369

1.Titles received by the end of the year.

Website usage

Use of the Library’s website1

2000-2001 1999-2000

World Wide Web 21,260,306 13,486,910

1. The website is a comprehensive guide to the Library’s collection and services. Figures given are for views of individual pages by users outside the Library.The system is available at www.bl.uk

Storage

Kilometres of shelving and percentage occupied

2000-2001 1999-2000

London reference material1 Working capacity: linear km2 456.0 456.2 Extent of collection: linear km3 421.0 414.0 Percentage fullness 93.3% 90.8%

Boston Spa document supply material Working capacity: linear km4 168.0 168.0 Extent of collection: linear km3, 5 160.0 162.7 Percentage fullness 95.2% 96.9%

1. Buildings 15 and 24 at Boston Spa are included in the London reference material statistics. 2.The small reduction in the working capacity in London reflects changes made in the storage of large volumes for health and safety reasons. 3.‘Extent of collection’ is a customary measure. It stands for the linear length of the solid stock, plus the associated growth spaces without which the collection could not be used and added to effectively. 4.The figure for working capacity at Boston Spa in 1999-2000 has been corrected. 5.The reduction in the extent of the Boston Spa material is due to the weeding of duplicates and the compression of stock to make more efficient use of space.

36 Preservation

Preservation funding

£m (gross) 2000-2001 1999-2000

Grant in aid 6.43 5.78 Donations/external funds 0.06 0.10 Sales income 0.26 0.06 Total 6.74 5.95

Items preserved

2000-2001 1999-2000

Conservation and/or rebinding 10,301 21,054 New binding 95,170 86,442 Minor repairs 30,938 28,295 Boxing/other work 81,980 24,180 Preservation microfilming 15,199 12,118 Total 233,588 172,089 Book cleaning/linear metres 11,366 23,110

Preservation microfilming1

2000-2001 1999-2000 Frames Newspapers 12,089,056 11,771,890 Books, periodicals, record volumes, manuscripts 4,875,371 2,015,647 Total 16,964,427 13,787,537

1. Details for work summarised against preservation microfilming line of ‘Items preserved’ table above.

Administration

Staff in post (as at 31 March)1

2001 2000

Collections and services 1,439 (468) 1,484 (473) Support services 878 (503) 856 (477) Total staff in post 2,317 (971) 2,340 (950)

1. Figures are full time equivalents and include permanent and period appointments. Casual and agency staff are excluded. Externally funded staff are included. Figures in parentheses represent management and professional grades (substantive grades C and above).

37 The Board and Executive Committee

The Board Executive Committee

The Board, which meets monthly is ultimately responsible The Executive Committee has executive responsibility Dr John Ashworth is the Chairman of the British for the development of Library policy and for overseeing for the day-to-day management of the British Library. Library Board. its execution by management. Membership as at 31 March 2001. Lynne Brindley is the Library’s Chief Executive. Membership as at 31 March 2001. The Chief Executive is responsible for the overall L Brindley MA FIInfSc FLA FRSA direction and management of the Library, including Chairman Chief Executive (from 1 July 2000) corporate planning, strategic planning and corporate Dr JM Ashworth MA DSc PhD FIBiol policy. D Russon BSc CPhys FInstP FllnfSc Deputy Chairman Deputy Chief Executive David Russon is the Library’s Deputy Chief Executive. Professor M Anderson OBE FBA FRSE Mr Russon manages all the support services directorates, The University of DAG Bradbury MA ALA MIInfSc FRSA including Information Systems, Collection Management Director General, Collections and Services and Estates. Chief Executive R Coman BSc PhD Dr BA Lang FIInfSc FLA (to 10 June 2000) Director, Estates David Bradbury is the Library’s Director General L Brindley MA FIInfSc FLA FRSA A Craven MA MBA DipM FRSA Collections and Services. Mr Bradbury manages the (from 1 July 2000) Acting Director, Information Systems Public Services, Special Collections and Reader Services M Crump BA and Collection Development directorates. H Boyd-Carpenter CVO Director, Reader Services and Collection Development (appointed by HM the Queen) S Ede BSc Ruth Coman is Director of Estates. DAG Bradbury MA ALA MIInfSc FRSA Director, Collection Management The directorate is responsible for the management Director General, Collections and Services C Maguire DPA MA MIPM and development of the Library’s property portfolio. Professor L Colley FRHists Director, Human Resources London School of Economics and Political Science I Millar BSc IPFA Anthony Craven is Director of Information Systems CGR Leach PhD CEng Director, Finance and Planning with responsibility for the Library’s computing and Director, Jardine Matheson Holdings Ltd A Prochaska DPhil FRHistS telecommunications systems in partnership with other B Naylor MA ALA FRSA Director, Special Collections directorates. Former Librarian, Southampton University MD Smith BA(Lib) FLA DipM MCI Professor J Rawson CBE FBA Director, Public Services Mike Crump is Director of Reader Services and Warden, Merton College Collection Development.The RS&CD directorate J Ritblat FSVA provides high quality reader services based on the Chairman, British Land Company plc Secretary Library’s collections. Viscount Runciman of Doxford CBE FBA A Stephens BSc Chairman, Andrew Weir & Co Ltd Head of Corporate Planning and Secretariat Stuart Ede is Director of Collection Management, D Russon BSc CPhys FInstP FllnfSc which is responsible for acquiring, cataloguing, storing, Deputy Chief Executive safeguarding and preserving the Library’s collection.

Secretary to the Board Carmel Maguire is Director of Human Resources. I Millar BSc IPFA The directorate addresses a number of strategic issues Director of Finance and Planning aimed at enabling the Library to prepare for a dynamic and changing future. Assistant Secretary to the Board A Stephens BSc Ian Millar is Director of Finance and Planning. Head of Corporate Planning and Secretariat The directorate is responsible for ensuring financial control, providing a strategic and innovative approach to 1. In accordance with the recommendations of the Nolan Committee, business planning and corporate resourcing, and handling the Library maintains a register of interests of Members of the the Library’s links with Government and key political British Library Board.The register will be made available for decision makers. inspection on application to the Secretary to the Board, who can also provide copies of the information it contains. is Director of Special Collections. This comprises:Western Manuscripts, Oriental and India Office Collections, the National Sound Archive and the Library’s Map, Music and Philatelic collections. Each area provides advice and reference services, produces publications and exhibits material within the Library and on loan.

Malcolm Smith is Director of Public Services. The directorate provides a programme of activities for the general public and manages the Library’s publishing, bibliographic and document supply services.

38 Advisory and support bodies

Advisory and support bodies The Advisory Council

The Library is advised and supported in its work by Membership as at 31 March 2001 a range of bodies that help it to meet its users’ needs and to fulfil its statutory functions. Chairman Sir Brian Follett The British Library Advisory Council advises on major areas of policy affecting the whole Library, whilst H Berry Advisory Committees for bibliographic services and Trade Union Congress document supply, for science, technology and business M Breaks and for the arts, humanities and social sciences provide Scottish Library and Information Council – formerly focused guidance in the Library’s key areas of activity. LISC Scotland A range of consultative committees and other bodies U Byrne provide support in areas requiring specific expertise. Institute of Information Scientists Membership of each body is drawn from the user P Conway community appropriate to its area of interest. Details of Society of Chief Librarians the membership of the Advisory Council can be found Professor JR Crookall on this page. For information on membership of the The Royal Academy of Engineering other bodies listed consult the website at www.bl.uk J Cropley Library Association During 2000-01 the Library’s advisory and support B Cropper bodies were: Library Association R Dixon The Advisory Council Library and Information Services Council, Northern Advisory Committee for Bibliographic Services Ireland and Document Supply J Dolan Advisory Committee for Science,Technology Local Government Association and Business L Grayson Advisory Committee for the Arts, Humanities and Independent Social Sciences A Green Advisory Panel for the Culture of Science,Technology National Library of Wales and Medicine N Kershaw The British Library Think Tank SCONUL Consultative Group on Newspapers C Koster National Preservation Office Management Committee Library and Information Cooperation Council National Sound Archive Consultative Committee N Mackay Re:source The Library’s work was also supported by: ID McGowan The American Trust for the British Library National Library of Scotland The Eccles Centre for American Studies Dr B McKee Friends of the British Library Library Association Dr D McKitterick British Academy Principal Office Dr L Madden 96 Library and Information Services Council,Wales London NW1 2DB Professor NJ Mann British Academy Auditors Sir John Rowlinson Comptroller and Auditor General Royal Society National Audit Office Rt Hon Sir Christopher Staughton 157-197 Road Independent member London SW1W 9SP

Vacancies: Sponsoring Department ASLIB, Independent member, Local Government Department for Culture, Media and Sport Association, Royal Society of Edinburgh, Confederation 2-4 Cockspur Street of British Industry (two members), SCONIUL London SW1Y 5DH

Secretary Principal Bankers A Stephens National Westminster Bank plc Head of Corporate Planning and Secretariat Charing Cross Corporate Business Centre Cavell House 2a London WC2H 0NN

39 Support for the Library 2000-01

The combination of the stunning new British Library at St Pancras and the range of ground-breaking research and scholarship projects we are developing is attracting an increasing level of interest and support from private donors.We are extremely grateful for their support, which enables us to do so much more, and for their confidence in us to spend their donations wisely. In particular, we were delighted that the Andrew W Mellon Foundation gave a $1.1 million grant to our well-regarded International Dunhuang Project for the support of digitisation and documentation of manuscripts and printed scrolls. We launched a Corporate Membership Scheme in November 2000, which offers benefits for businesses including the opportunity to use the Library’s exhibition galleries for entertaining. In May 2001, we re-launched Adopt a Book, inviting people to help us preserve the nation’s literary heritage.Within 10 months, over 400 books have been conserved through the scheme and donors have enjoyed visiting the Conservation Studios to see the highly skilled work that is done here. Our major acquisition of the year was the private archive of Lord Olivier, acquired with the generous support of many trusts and foundations.This fascinating archive greatly enriches our already strong 19th and 20th century theatrical collections.

Lynne Brindley Chief Executive

The Board and staff of the British Library Acquisition of the Laurence Corporate benefactors Exhibition sponsors and supporters are extremely grateful to the following Olivier Archive and members Chapter and Verse was supported by benefactors for their support this year: The Charlotte Bonham Carter Charitable The British Land Company plc Pearson plc as part of their ongoing Trust Media plc commitment to the Pearson Gallery. Anonymous donors The Foundation for Sports and the Arts .co.uk The Friends of the National Libraries Benefactors to Adopt a Book The major exhibition Treasures From the The American Trust for the British The Heritage Lottery Fund Mr John Armytage Ark: 1700 Years of Armenian Christian Art Library The Pilgrim Trust Mr Gerolamo Badalini was generously sponsored by Vatche and Bell & Howell Publishing Services The Trusthouse Foundation Mr and Mrs Fred Bone Tamar Manoukian and the Manoukian Sir Richard Rodney Bennett and many private donors to the appeal Mrs Elizabeth Browning Charitable Foundation. The Mr and Mrs David Catlin Mrs John Clay The Church of Jesus Christ of Oscar Wilde: A Life in Six Acts was The Gladys Krieble Delmas Foundation Patrons of the National Life Latter-Day Saints supported by The American Trust for Lord Egremont Story Collection Mrs Diane R H Cornes the British Library and the Flemings Lady Alethea Eliot Bank of Scotland Mrs Carole Dale Charitable Trust. The Friends of the British Library The Design History Society Mrs Susan Daniels The Friends of National Libraries Gimpel Fils Mrs Hannah de Vall The American Trust for Mr William Ginsberg The National Trust Mr Ellis W. Edwards the British Library Estate of Sir William Glock Nicholas Goodison Charitable Settlement The Godwin Family Chairman’s Council The Headley Trust The Reuters Foundation Mrs M Hay Mr George B Adams The Heritage Lottery Fund Robert Fleming & Co Mr Cyril Heaton Mrs Charlotte P Armstrong The Higher Education Funding Council Tesco Charitable Trust The Estate of R Conrad Hopkins Mr Roger S Baskes for England The Arts Council of England The Kreitman Foundation Mrs Christopher Chen The International Map Collectors’ Society The Henry Moore Foundation Mr Christopher Long Mr and Mrs Paul Cushman Mr Paul Lester The Monument Trust Dr and Mrs Mahonen Mary,Viscountess Eccles (Hon) Lloyds TSB Group plc The Pilgrim Trust Mr Chris Martins Mr William T Golden Mrs Susan Lockhart The Royal Literary Trust The National Australia Bank Ltd. Mr Albert H Gordon The John Lyon’s Charity The Unwin Charitable Trust Mr and Mrs Richard Oberman Mr Lansing Lamont The Andrew W Mellon Foundation Wimbledon School of Art Mr and Mrs Michael Orr Paterson Mr William R Miller The Patent Office The Worshipful Company of Butchers Mr David Penton Mr Howard Phipps, Jr Pearson plc The Roehl Family Mr Edgar A Robinson Rice University,Texas Mr Richard Spurgeon Mr Arthur Ross Mr John Ritblat and the Ritblat family Sutra sponsors Mr Alec W Taylor Mr James B Sitrick Mrs Angela Simpson Sara Boin-Webb The Tolkien Society Mr David V Smalley The Sino-British Fellowship Trust Robert Buswell The Estate of Linda D Warden Mr Stephen Stamas The Stamp Office of the Inland Revenue The Cultural Section of the Miss H Wilcockson Dr Prudence L Steiner Dr Harry Stopes-Roe Chinese Embassy Mrs Christine Wood and to over 150 members of Mr Alastair Stewart Sir Matthew Farrar Mr and Mrs Jamie Woods The American Trust Lord Wardington Mr and Mrs Ming Pei The Abbott of Worth Our thanks go to all those who adopted books in 2000-01.

40 British Library Board Accounts 2000-01

Key financial changes 2000-01

The Library received total grant in aid of £82.27 million during 2000-01. This comprised: its operational grant in aid of £81.78 million, an increase of just over 1% on the comparative figure for 1999-2000; £0.4 million, earmarked for the purpose of restructuring the Library; and £0.09 million which was drawn down from the funds retained by the Department for Culture Media and Sport from 1999-2000 for use on the Library’s Income and future projections delayed PFI project (the Corporate Bibliographic Programme). A further The Library receives grant in aid £2.21 million remains with the Department for completion of the (GIA) from the Government and also generates income through Corporate Bibliographic Programme. document supply and other activities. Overall, the Library’s other income, at £28.00 million, decreased by 17.3%.The most significant change related to sales income, which fell by 14.0% on 1999-2000 to £24.49 million.This was partly as a result of £82.69m £81.78m the transition from the sale of prepaid forms to an invoicing and billing £78.47m system at the Library’s Document Supply Centre, and partly due to a downward trend for remote document supply in the UK.The fall in demand arose due to users acquiring electronic material direct from publishers and increasing competition in the marketplace. In view of the fall in demand, the Library has undertaken a fundamental review £33.87m £31.94m of its remote document supply services, the results of which are the £28.00m subject of a consultation exercise with our stakeholders.Taking into account the results of that exercise, the Library will implement a flexible Operational GIA Other income Operational GIA Other income Operational GIA Other income strategy for providing these services within the context of short to 1999-2000 2000-01 2001-02 medium-term market uncertainties. 1.The figures quoted above for 2001-02 are forecasts.

Contents: 42 Foreword 43 Statement of the Board and Accounting Officer’s responsibilities 43 Statement on the system of internal financial control 44 The certificate and report of the Comptroller and Auditor General to the Houses of Parliament 45 Summary income and expenditure account 45 Statement of total recognised gains and losses 46 Statement of financial activities 47 Balance sheet 48 Cash flow statement 49 Notes to the Accounts

41 The British Library Board Accounts 2000-01 Foreword

Constitution The British Library was established under Section 1(1) of the British Library Act 1972 (the Act) as the national library of the . Section 1(2) of the Act placed it under the control and management of the British Library Board, the duty of which is to manage the Library as a national centre for reference, study and bibliographical and other information services, in relation both to scientific and technological matters and to the humanities.

Objectives Under Sections 1(3) and 1(4) of the Act the Board is required to make the services of the British Library available to the public (in particular to institutions of education and learning, other libraries and industry). It may carry out and sponsor research, contribute to the expenses of library authorities or other persons providing library facilities, and make any part of its collections, or of its premises, available in connection with events of an educational, literary or cultural nature. Under Section 2, the Schedule to the Act empowers the Board to impose charges for any services provided or for the loan or use of any item from its collections subject to the approval of the Secretary of State for Culture, Media and Sport.

Board membership Details of Board Members who served between 1 April 2000 and 31 March 2001 are as published on page 38.

Highlights of the year A review of key achievements for 2000-01 can be found on page 5.

Financial results The Accounts provide a statement of the financial activities of the Board during the year ended 31 March 2001. In accordance with Section 5(1) of the Act, as amended by Statutory Instrument 1986 No 600, the Secretary of State paid to the Board such sums as were necessary to defray expenses incurred with his approval, so far as those expenses exceeded the receipts derived from the exercise of the Board’s functions and applied in such manner as required by Section 5(2) of the Act.The Accounts have been prepared to take account of the Statement of Recommended Practice ‘Accounting for Charities’. A statement of financial activities for the year is set out on page 46.This shows all resources made available to the British Library Board and all expenditure incurred by it, and reconciles all changes in its funds. The British Library Board generated total income of £110.26m, of which grant in aid received was £82.27m. Sales income reduced from £28.47m in the previous year to £24.49m.Whilst part of the reduction was attributable to the transitional effect of moving from pre-paid vouchers, trading conditions in the Library’s document supply market remained challenging and demand in the UK declined by 9%. As well as a cost reduction programme the Library instigated a strategic review of its document supply service with a view to establishing what is its most appropriate niche in a volatile market place.There was a net increase of funds in the year of £2.74m. Unrestricted funds increased by £4.15m but this was offset by a reduction of £1.41m in restricted funds.

Equal opportunities The British Library Board is an equal opportunities employer.The Library’s policy for training, career development and promotion are in line with its equal opportunities policy and in this regard disabled employees are treated the same as all other staff with respect to their aptitudes and abilities.The Library aims to develop an adaptable, well motivated and well trained staff, possessing a complex blend of knowledge and skills in managerial, technical, scholarly and specialist disciplines.

Communications with employees The Library attaches great importance to the effectiveness of its internal communications in order to keep staff informed, motivated and able to support the Library’s users. An Internal Communications Officer has been appointed and a formal team briefing system has been introduced. Regular staff opinion surveys are also undertaken.

Key objectives 2001-02 Details of key objectives for 2001-02 can be found on page 15.

Payment of creditors It is the policy of the British Library Board to pay all creditors within 30 days of the invoice date unless there is a specific payment date agreed with the supplier. For the year ended 31 March 2001, 95% of invoices were paid within 30 days (2000 – 92%). Compliance in this matter is in accordance with the Better Payment Practice Code.

Code of Best Practice on Corporate Governance The Library is working towards full compliance with all the relevant requirements of HM Treasury guidance relating to corporate governance.

Change in Accounting Officer During the financial year 2000-01 Mrs Lynne Brindley, who is responsible for submitting these accounts, succeeded Dr Brian Lang as Chief Executive.

Lynne Brindley Accounting Officer 2 July 2001

42 The British Library Board Accounts 2000-01 Statement of the Board and Accounting Officer’s responsibilities

Under Section 5(3) of the Act, the British Library Board is required to prepare Accounts for the financial year in the form and on the basis determined by the Secretary of State for the Department for Culture, Media and Sport, with the consent of the Treasury.The Accounts are prepared to show a true and fair view of the Board’s financial activities during the year and of its financial position at the end of the year.

In preparing the Accounts the Board is required to: • Observe the accounts direction issued by the Secretary of State including the relevant accounting and disclosure requirements, and apply them on a consistent basis. • Make judgements and estimates that are reasonable and prudent. • State whether applicable or suitable accounting standards and statements of recommended practice have been followed, and disclose and explain any material departures in the financial statements. • Prepare the financial statements on the going concern basis, unless it is inappropriate to assume that the Library will continue in operation. • Keep proper accounting records, which disclose with reasonable accuracy at any time the financial position of the British Library. • Be responsible for the safeguarding of the assets of the British Library and for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Accounting Officer for the DCMS has designated the Chief Executive as the Accounting Officer for the British Library. Her relevant responsibilities as Accounting Officer for the British Library, including her responsibility for the propriety and regularity of the public finances for which she is answerable, and for the keeping of proper records, are set out in the Non-Departmental Public Bodies’ Accounting Officer Memorandum, issued by the Treasury and published in Government Accounting.

Lynne Brindley Accounting Officer 2 July 2001

Statement on the system of internal financial control

As Accounting Officer I acknowledge my responsibility for ensuring that an effective system of internal financial control is maintained and operated by the British Library. The system can provide only reasonable and not absolute assurance that assets are safeguarded, transactions authorised and properly recorded, and that material errors or irregularities are either prevented or would be detected within a timely period.

The system of internal financial control is based on a framework of regular management information, administrative procedures including the segregation of duties, and a system of delegation and accountability. In particular, it includes: • Comprehensive budgeting systems with an annual budget which is reviewed and agreed by the Board. • Regular reviews by the Board of periodic and annual financial reports, which indicate financial performance against the forecasts. • Setting targets to measure financial and other performance. • Clearly defined capital investment control guidelines. • As appropriate, formal project management disciplines.

The British Library has an internal audit unit, which operates to standards defined in the Government Internal Audit Manual.The work of the internal audit unit is informed by an analysis of the risk to which the body is exposed, and annual internal audit plans are based on this analysis.The analysis of risk and the internal audit plans are endorsed by the British Library’s Audit Committee and approved by me. At least annually, the Head of Internal Audit (HIA) provides me with a report on internal audit activity in the body.The report includes the HIA’s independent opinion on the adequacy and effectiveness of the body’s system of internal financial control. My review of the effectiveness of the system of internal financial control is informed by the work of the internal auditors, the Audit Committee which oversees the work of the internal auditor, the executive managers within the body who have responsibility for the development and maintenance of the financial control framework, and comments made by the external auditors in their management letter and other reports. As Accounting Officer, I am aware of the recommendations of the Turnbull Committee and I am taking steps to comply with the Treasury’s requirement for a statement of internal control to be prepared for the year ended 31 March 2002.

Lynne Brindley Accounting Officer 2 July 2001

43 The British Library Board Accounts 2000-01 The certificate and report of the Comptroller and Auditor General to the Houses of Parliament

I have audited the financial statements on pages 45 to 60.These financial statements have been prepared in the form directed by the Secretary of State for the Departments for Culture, Media and Sport and approved by the Treasury; they have been prepared under the historical cost convention as modified by the revaluation of certain fixed assets and the accounting policies set out on pages 49 to 50.

Respective responsibilities of the Board, the Chief Executive and the Auditors As described on page 38 the Board and the Chief Executive of the British Library, as Accounting Officer, are responsible for the preparation of financial statements and for ensuring the regularity of financial transactions funded by Parliamentary grant (‘grant in aid’).The Board and the Chief Executive of the British Library are also responsible for the preparation of other contents of the Annual Report. My responsibilities, as independent auditor, are guided by the Auditing Practices Board and the auditing profession’s ethical guidance. I have been appointed as auditor in accordance with the British Library Act 1972 and directions made by the Secretary of State for Culture, Media and Sport I report my opinion as to whether the financial statements give a true and fair view and are properly prepared in accordance with and the directions made by the Secretary of State for Culture, Media and Sport, and whether in all material respects the expenditure, income and resources funded by grant in aid have been applied to the purposes intended by Parliament and the financial transactions conform to the authorities which govern them. I also report if, in my opinion, the other contents of the report are not consistent with the financial statements, if the Library has not kept proper accounting records, or if I have not received all the information and explanations I require for my audit. I read the other information contained in the Annual Report and consider whether it is consistent with the audited financial statements. I consider the implications for my report if I become aware of any apparent misstatements or material inconsistencies with the financial statements. I review whether the statement on page 43 reflects the Library’s compliance with Treasury’s guidance ‘Corporate governance: statement on the system of internal financial control’. I report if it does not meet the requirements specified by Treasury, or if the statement is misleading or inconsistent with other information I am aware of from my audit of the financial statements.

Basis of audit opinion I conducted my audit in accordance with United Kingdom Auditing Standards issued by the Auditing Practices Board. An audit includes examination, on a test basis, of evidence relevant to the amounts and disclosures in the financial statements. It also includes an assessment of the significant estimates and judgements made by the Board and the Chief Executive of the British Library in the preparation of the financial statements, and of whether the accounting policies are appropriate to the Library, consistently applied and adequately disclosed. I planned and performed my audit so as to obtain all the information and explanations which I considered necessary in order to provide me with sufficient evidence to give reasonable assurance that the financial statements are free from material misstatement, whether caused by error or by fraud or other irregularity and that, in all material respects, the expenditure, income and resources funded by grant in aid have been applied to the purposes intended by Parliament and the financial transactions conform to the authorities which govern them. In forming my opinion I also evaluated the overall adequacy of the presentation of information in the financial statements.

Opinion In my opinion: • the financial statements give a true and fair view of the state of affairs of the British Library at 31 March 2001 and of the incoming resources and application of resources for the year then ended and have been properly prepared in accordance with the British Library Act 1972 and directions made thereunder by the Secretary of State for Culture Media and Sports; and • in all material respects the expenditure, income and resources funded by grant in aid have been applied to the purposes intended by Parliament and the financial transactions conform to the authorities which govern them. • I have no observations to make on these financial statements.

National Audit Office John Bourn 157-197 Buckingham Palace Road Comptroller and Auditor General Victoria 4 July 2001 London SW1W 9SP

44 The British Library Board Accounts 2000-01 Summary income and expenditure account FOR THE YEAR ENDED 31 MARCH 2001

Notes 2000-2001 1999-2000 £000 £000

Total income of continuing operations 110,263 112,332 Operating expenditure 110,907 113,727 Operating deficit on revenue income and expenditure before St Pancras depreciation and movements between revenue funds (644) (1,395) Depreciation on St Pancras assets (full year) 6 (13,673) (13,048) Transfer out of restricted fund – (809) Operating deficit on revenue income and expenditure (14,317) (15,252)

All of the British Library’s activities are derived from continuing operations.

Statement of total recognised gains and losses FOR THE YEAR ENDED 31 MARCH 2001

Notes 2000-2001 1999-2000 £000 £000

Operating deficit on revenue income and expenditure (14,317) (15,252) Profit on land and buildings revaluation – 25,154 Impairment in valuation – (1,470) Current cost adjustment 9 17,052 946 Total recognised gains and losses for the year 2,735 9,378

Prior year figures have been re-presented to show unrealised gains and losses separately.

The notes on pages 49 to 60 form part of these accounts.

45 The British Library Board Accounts 2000-01 Statement of financial activities FOR THE YEAR ENDED 31 MARCH 2001

Unrestricted Restricted Total Total funds funds 2000-2001 1999-2000 Notes £000 £000 £000 £000 Incoming resources Grant in aid 2 82,266 – 82,266 78,465 Trading 3 24,491 – 24,491 28,468 Donations 291 2,561 2,852 4,944 Investment income 4 474 180 654 455 Total incoming resources 107,522 2,741 110,263 112,332

Resources expended Collection management 27,474 375 27,849 29,098 Collection development 21,141 477 21,618 18,339 Access to collection 38,683 2,523 41,206 44,960 Wider public access 5,836 402 6,238 5,304 Bibliographic services 3,041 2 3,043 2,619 Reference/information services 6,314 63 6,377 8,064 Leadership, partnership and co-operation 4,267 309 4,576 4,133 Research and development – – – 100 St Pancras occupation project – – – 1,110

Total resources expended 5 106,756 4,151 110,907 113,727 Net decrease in resources before St Pancras depreciation and notional costs 766 (1,410) (644) (1,395)

Depreciation on St Pancras assets 6 (13,673) – (13,673) (13,048) Net decrease in resources after St Pancras depreciation (12,907) (1,410) (14,317) (14,443)

Notional cost of capital 7 (26,838) – (26,838) (26,474) Net outgoing resources after notional costs (39,745) (1,410) (41,155) (40,917)

Reversal of notional cost of capital 26,838 – 26,838 26,474

Net incoming resources before transfers 8 (12,907) (1,410) (14,317) (14,443)

Transfer out of restricted fund – – – (809) Net movement in funds (12,907) (1,410) (14,317) (15,252) Profit on revaluation of land and buildings – – – 25,154 Impairment in valuation – – – (1,470) Current cost adjustment 9 17,052 – 17,052 946 Net movement in funds after revaluation 4,145 (1,410) 2,735 9,378 Fund balances brought forward as adjusted as at 1 April 441,265 4,661 445,926 436,548 Fund balances carried forward at 31 March 445,410 3,251 448,661 445,926

The notes on pages 49 to 60 form part of these accounts.

46 The British Library Board Accounts 2000-01 Balance sheet AS AT 31 MARCH 2001

2000-2001 1999-2000 Notes £000 £000 Fixed assets Tangible assets 9 445,669 443,737 Investments 10 3 57 445,672 443,794

Current assets Stocks 11 360 352 Debtors and prepayments 12 5,329 6,917 Cash at bank and in hand 10,391 11,403 16,080 18,672 Current liabilities Creditors: amounts falling due within one year 13 (13,091) (16,540) Net current assets 2,989 2,132

Total assets less current liabilities 448,661 445,926

Net assets 448,661 445,926

Represented by:

Income funds Restricted funds 15 3,251 4,661 Unrestricted funds General funds 15 445,410 441,265 Total funds 448,661 445,926

The notes on pages 49 to 60 form part of these accounts.

The financial statements on pages 45 to 48 were approved by the Board/Trustees on 28 June 2001, and were signed on their behalf by:

Lynne Brindley Accounting Officer 2 July 2001

47 The British Library Board Accounts 2000-01 Cash flow statement FOR THE YEAR ENDED 31 MARCH 2001

2000-2001 1999-2000 £000 £000 £000 £000

Reconciliation of net movement in funds to net cash inflow from operating activities Net movement in funds inflow 2,735 9,378 Depreciation 15,543 15,714 Loss on asset disposals 216 44 Profit on sales of investments (85) – Profit on land and buildings valuations – (25,154) MHCA adjustment net (17,052) (946) Impairment in value – 1,470 (Increase)/decrease in stocks (8) 257 Decrease in debtors 1,588 1,489 Increase/(decrease) in creditors (3,449) 2,877 Decrease in provision for dilapidation costs – (1,132)

Net cash inflow/(outflow) from operating activities (512) 3,997

Capital expenditure and financial investment Purchase of fixed assets (645) (1,689) Purchase of investments (3) – Receipts from sale of tangible fixed assets 6 10 Receipts from sales of investments 142 – Net cash outflow from capital expenditure (500) (1,679) Increase/(decrease) in cash in the year (1,012) 2,318

Reconciliation of net cash flow to movement in net funds Increase/(decrease) in cash in the year (1,012) 2,318 Net funds as at 1 April 2000 11,403 9,085

Net funds as at 31 March 2001 10,391 11,403

Net funds comprise cash at bank and in hand.

48 The British Library Board Accounts 2000-01 Notes to the Accounts

1 Accounting policies a) Accounting convention The Accounts have been prepared in accordance with the accounts direction given by the Secretary of State for Culture, Media and Sport with the approval of the Treasury, in accordance with Section 5(3) of the British Library Act 1972. A copy of the accounts direction can be obtained from the British Library, 96 Euston Road, London NW1 2DB. Accordingly the Accounts have been prepared under the historical cost convention as modified by the revaluation of land and buildings and take account of the Statement of Recommended Practice ‘Accounting by Charities’ (the ‘SORP’), the Charities Act 1993, the Charities (Accounting and Reports) Regulations 1995 and generally accepted accounting practice so far as considered appropriate or as modified by Treasury guidance. In addition, modified historic cost accounting has been utilised to more fairly represent the current cost of the Library’s most significant assets, where the comparison with historic values shows a material difference. In accordance with guidance issued by the Department for Culture, Media and Sport, on the implementation of Financial Reporting Standard 2, the Library has not produced consolidated accounts to include its endowment funds. b) Incoming resources Grant in aid received from the DCMS is allocated to unrestricted funds in the year to which it relates.Trading income is recorded on an accruals basis and is shown net of Value Added Tax. Donations are included in the Statement of Financial Activities on a cash received basis, or where they are assured with certainty and receivable by the Balance Sheet date. Investment income relates to interest received on daily bank balances.This is recorded on an accruals basis. c) Valuations In line with Government Accounting, regular professional valuations of land and property are required to be carried out, having regard to the importance of the estate to the operation of the department, but in any event, at least once in every five years. Such a valuation has been undertaken as at 31 March 1999 and in addition, the St Pancras property was revalued as at 31 March 2000. d) Depreciation The threshold for capitalising assets has been increased from £3,000 to £10,000. Note 9d identifies the impact of this change on the depreciation charge for the year. Depreciation is provided on all tangible fixed assets costing £10,000 and above, other than freehold land, at rates calculated to write off the cost or valuation of each asset, less estimated residual value, evenly over its expected useful life, as follows: • Freehold buildings Over the remaining useful life as at the valuation date, up to a maximum of 50 years. • Leasehold buildings Over the lease term, up to a maximum of 25 years. • Plant and machinery, office and computer equipment Over three to 10 years. • Motor vehicles Over four years. e) Government grant Grant in aid from the Department for Culture, Media and Sport is allocated to general purposes and is taken to the Statement of Financial Activities and recognised in the appropriate period. f) Stocks Stocks are stated at the lower of cost or net realisable value. Provision is made against slow-moving and obsolete stock. Any stocks of consumables held are considered written off at the time of purchase. g) Foreign currencies Assets and liabilities denominated in foreign currencies are translated at the rate of exchange ruling at the year end.Transactions in foreign currencies are translated at the rate ruling at the time of the transaction. All exchange differences are taken to the Statement of Financial Activities. h) Collections As the value of the British Library’s collections is considered to be incalculable no amount is included for them in the Balance Sheet. Purchases for the collections are written off when the expenditure is incurred. i) Operating Leases Costs relating to operating leases are charged to the income and expenditure account over the life of the lease. j) Pensions It is not considered necessary to provide for future scheme liabilities as future scheme payments are expected to be financed by grant in aid.This treatment is not in accordance with Statement of Standard Accounting Practice 24: Accounting for Pension Costs. However, the treatment has been adopted as it is considered more appropriate taking into account the funding arrangements of the British Library. 49 The British Library Board Accounts 2000-01 Notes to the Accounts

k) Fund accounting General funds are available for use at the discretion of the Board in furtherance of the general objectives of the Library. Designated funds comprise funds which have been set aside at the discretion of the Board for specific purposes.The purposes and use of the designated funds are set out in the notes to the Accounts. Restricted funds are funds subject to specific restrictions imposed by donors or by the purpose of the appeal.

l) Notional costs In accordance with existing Treasury guidance a notional cost of capital is charged in the Statement of Financial Activities in arriving at a net incoming/(outgoing) resources figure.This cost is reversed so that no provision is included on the Balance Sheet.

2 Grant in aid

Total grant in aid initially available to the British Library Board was £84.5m of which £2.206m has been retained by DCMS for future funding of the Library’s delayed Corporate Bibliographic Programme. £82.3m of grant in aid has actually been received during the year (1999-2000 – £78.47m). This money is available for running costs, capital improvements and collection purchases.

3 Trading income

Trading includes document supply services and associated activities, computer information search and retrieval, and publications.Trading income can be further analysed by both business and geographical segments.

a) Classes of business 2000-2001 1999-2000 £000 £000

Access to collection 17,069 22,201 Wider public access 2,495 2,084 Reference/information services 582 580 Bibliographic services 2,830 1,489 Other 1,515 2,114 24,491 28,468

b) Geographical segments 2000-2001 1999-2000 £000 £000

United Kingdom 13,815 17,180 Overseas 10,676 11,288 24,491 28,468

The notable reduction in UK income arises partly from the transition from prepaid forms to invoicing at the time services are provided and partly due to a downward trend for remote document supply in the UK.

4 Investment income

2000-2001 1999-2000 £000 £000

Interest receivable 654 455

50 The British Library Board Accounts 2000-01 5 Total resources expended

Other Allocated Staff direct support 2000-2001 1999-2000 costs costs Depreciation costs* Total Total £000 £000 £000 £000 £000 £000 Direct costs Collection management 11,449 4,006 38 12,356 27,849 29,098 Collection development 1,127 12,600 – 7,891 21,618 18,339 Access to collection 16,124 5,629 118 19,335 41,206 44,960 Wider public access 1,560 2,326 11 2,341 6,238 5,304 Bibliographic services 931 975 10 1,127 3,043 2,619 Reference/information services 2,398 501 10 3,468 6,377 8,064 Leadership, partnership, and co-operation 1,666 1,132 1 1,777 4,576 4,133 Research and development – – – – – 100 St Pancras Occupation Project – – – – – 1,110 35,255 27,169 188 48,295 110,907 113,727 *Support costs Information systems 4,611 5,722 752 (11,085) – – Corporate services 15,417 18,812 909 (35,138) – – Directorate costs 1,619 432 21 (2,072) – – 56,902 52,135 1,870 – 110,907 113,727

Note: Corporate Services include Human Resources, Finance and Estates’ department costs.The cost of the Library’s pension and superannuation disbursements are included in Corporate Services’ staff costs. The categories used in 2000-01 have been based on the Library’s strategic objectives.When costs cannot be directly attributed to one of the Library’s objectives, they have been allocated to activities on a basis consistent with the use of resources. a) Staff costs 2000-2001 1999-2000 £000 £000

Wages and salaries 46,904 45,211 Social security costs 3,129 3,132 Pension disbursements 5,665 5,270 Superannuation disbursements 668 568 56,366 54,181

Board Members’ remuneration (see below) 536 537 56,902 54,718

Pension disbursements represent amounts paid to those former employees who have retired and are receiving a pension. Superannuation disbursements are the lump sums paid to former employees who have retired or transferred out of the British Library and who were members of the Library’s pension scheme, net of inward transfer values and additional contributions. Staff of the British Library Board are employed under very similar conditions of service as Civil Servants to whom the conditions of the Superannuation Acts 1965 and 1972 and subsequent amendments apply.The British Library Board operates a non-contributory pension scheme to provide retirement and related benefits to all eligible employees analogous to those of the Principal Civil Service Pension Scheme (‘PCSPS’). Pension benefits are provided on a final salary basis, at a normal retirement age of 60. Benefits accrue at the rate of one eightieth of pensionable salary for each year of service. In addition, a lump sum equivalent to three years’ pension is payable on retirement. Members pay contributions of 1.5% of pensionable earnings, mainly towards the cost of providing benefits for their widow(er) after death. Pensions increase in value, in line with the Retail Prices Index. On death, pensions are payable to the surviving spouse at a rate of half the member’s pension. On death in service, the scheme pays a lump sum benefit of twice pensionable pay, and also provides a service enhancement on computing the spouse’s pension.The enhancement depends on the length of service, and cannot exceed 10 years. Medical retirement is possible in the case of serious ill health. In this case, pensions are brought into payment immediately without actuarial reduction and with service enhanced as for widow(er) pensions. 51 The British Library Board Accounts 2000-01 Notes to the Accounts

i) Board Members’ remuneration 2000-2001 1999-2000 £000 £000

Fees and salaries 320 322 Other emoluments 29 30 Pensions to former Members 187 185 536 537

Disclosures under the Greenbury Code for non-pensionable Board Members

2000-2001 1999-2000 £000 £000

Professor Michael Anderson 7.5 7.3 Mr Henry Boyd-Carpenter 7.5 3.6 Sir Charles Matthew Farrer – 6.6 Professor 7.5 2.4 Mr Charles Guy Rodney Leach 7.5 7.3 Mrs Penelope Margaret Lively – 3.6 Mr Bernard Naylor 7.5 7.3 Dr Jessica Rawson 7.5 5.2 Mr John Henry Ritblat 7.5 7.3 Viscount Runciman of Doxford 7.5 7.3 Mr Paul Joseph Scherer – 7.3 60.0 65.2

No pension contributions were made on behalf of the above Board Members in the year.

The salary and pension entitlements of the executive Members of the British Library Board, and the Chairman, were as follows:

Total Accrued Real increase in Pension at 60 Salary pension at 60 31 March 2001 Director Age £000 £000 £000

Dr John Ashworth 62 31.0 0.4 1.7 Chairman Mrs Lynne Brindley 50 67.5 0.8 0.8 Chief Executive Dr Brian Lang 55 31.0 0.3 10.3 Chief Executive Mr David Russon 56 66.5 1.7 26.2 Deputy Chief Executive Mr David Bradbury 53 63.3 1.9 25.5 Director General

Board Members are reimbursed for expenses incurred in relation to the performance of their duties.

The former Chief Executive’s contract was terminated, by mutual agreement, on 10 June 2000. In addition to the above salary, Dr Brian Lang received compensation of £30k for the early termination of his contract and a provision has been made to pay a further £14k in May 2001 in full and final settlement of his contract.The new Chief Executive’s contract runs from 1 July 2000 to 30 June 2005.

52 The British Library Board Accounts 2000-01 ii) Senior employees

The following number of employees, excluding Board Members, received remuneration falling within the following ranges:

2000-2001 1999-2000 No. No.

£40,001 – £50,000 33 31 £50,001 – £60,000 14 7 £60,001 – £70,000 3 1 £70,001 – £80,000 2 – The average number of employees during the year was: 2,418 2,436 b) Other direct costs

2000-2001 1999-2000 £000 £000

Acquisitions for the collections 12,554 14,336 Research and other grants 488 – Conservation and binding services 2,815 2,386 Administration, equipment, supplies and services 35,076 38,661 Non-recoverable VAT (net) 986 916 Loss on disposal of fixed assets 216 44 52,135 56,343

The above table is exclusive of staff costs.

6 Depreciation on St Pancras assets

Due to the significant amount involved, depreciation on the total value of assets transferred in December 1997 from the Department for Culture, Media and Sport, for no consideration, is shown separately in the Statement of Financial Activities.This amount represents a full year’s depreciation.

7 Notional cost of capital

Notional cost of capital is calculated as 6% of the average capital employed in the year, and is included under the Executive NDPB Annual Report and Accounts Guidance.

8 Net incoming resources before transfers

This is stated after charging

2000-2001 1999-2000 £000 £000

Auditors’ remuneration 43 42 Rent on land and buildings 1,332 2,611 Lease payments on equipment 911 965 Depreciation on St Pancras assets 13,673 13,048 Depreciation on other fixed assets 1,870 2,666

53 The British Library Board Accounts 2000-01 Notes to the Accounts

9 Fixed assets

a) Movements

Land and Plant and Office Motor Computer buildings machinery equipment vehicles equipment Total £000 £000 £000 £000 £000 £000

Cost or valuation At 1 April 2000 425,210 25,132 10,805 110 9,613 470,870 Additions 101 246 19 14 265 645 Modified Historic Cost Accounting (MHCA) adjustment 17,245 – 196 – – 17,441 Disposals (1,696) (155) (142) (22) (827) (2,842) At 31 March 2001 440,860 25,223 10,878 102 9,051 486,114

Depreciation At 1 April 2000 2,055 11,812 5,893 68 7,305 27,133 Charge for year: St Pancras assets 8,070 4,451 1,152 – – 13,673 Other assets 549 207 294 14 806 1,870 MHCA adjustment 350 – 39 – – 389 Elimination on disposal (1,502) (141) (141) (14) (822) (2,620) At 31 March 2001 9,522 16,329 7,237 68 7,289 40,445

Net book value At 31 March 2001 431,338 8,894 3,641 34 1,762 445,669 At 31 March 2000 423,155 13,320 4,912 42 2,308 443,737

The sum of £18.5m was received in respect of the sale of Southampton Buildings, however this disposal is not reported within the accounts as the sale proceeds were paid over to DCMS.

b) Valuations The land and buildings as at 31 March 2001 include six properties valued at £32,095,000 on 31 March 1999, and one building, St Pancras, revalued at £390,652,000 on 31 March 2000, for which title or lease has been vested in the British Library Board.

Site Land Buildings Totals £000 £000 £000

St Pancras Freehold 27,500 363,152 390,652 Boston Spa Freehold 2,000 24,500 26,500 Colindale Avenue Freehold 2,825 2,750 5,575 Unit 3, Colindale Avenue Leasehold 5 15 20 22 Micawber Street Leasehold – – – Building 25, Leasehold – – – Bindery, Leasehold – – – 32,330 390,417 422,747

The St Pancras site was valued as at 31 March 2000 by CB Hillier Parker, Surveyors and Valuers, using the ‘Depreciated Replacement Cost’ basis of valuation. All remaining land and buildings in use by the British Library were revalued as at 31 March 1999 by Rogers Chapman, Chartered Surveyors, using the ‘Worth for Existing Use’ basis of valuation.

54 The British Library Board Accounts 2000-01 c) Modified historic cost accounting Using the principles of Modified Historic Cost Accounting (MHCA), regard has been given to movements in price over the 12 month period of these accounts. Indices have been selected from the ONS publication MM17,‘Price Index Numbers for Current Cost Accounting’. Of the indices selected, only those pertaining to public buildings and office equipment (general retail prices) showed material movement across the year, of 4.0% (St Pancras), 4.9% (Boston Spa and Colindale Avenue) and 3.4% (St Pancras Operations). As St Pancras buildings were revalued as at 31 March 2000 and the remaining buildings were revalued as at 31 March 1999 this results in a different MHCA for the two classes.The results are shown in the following table:

Site cost Adjustment Historic Current prior years Difference £000 £000 £000 £000

St Pancras Freehold 390,652 406,278 – 15,626 Boston Spa Freehold 26,500 28,633 795 1,338 Colindale Avenue Freehold 5,575 6,023 167 281 St Pancras fixtures and fittings 5,758 5,954 – 196 Total cost 428,485 446,888 962 17,441

Site depreciation

St Pancras Freehold 8,070 8,393 – 323 Boston Spa Freehold 490 529 15 24 Colindale Avenue Freehold 55 59 1 3 St Pancras fixtures and fittings 1,152 1,191 – 39 Total depreciation 9,767 10,172 16 389 Accounts adjustment 17,052 d) Increased threshold for capitalising assets The financial threshold for capitalisation moved from £3,000 in the financial year 1999 - 2000 to £10,000 in the current financial year.The effect of this change in accounting policy was to reduce the cost and depreciation charge during the year as in the following schedule:

Plant and Office Computer machinery equipment equipment Total £000 £000 £000 £000

Cost 39 55 234 328 Depreciation 1 4 25 30 Net effect 38 51 209 298

10 Investments

2000-2001 1999-2000 £000 £000 Brought forward AVT Communications Ltd 500 £1 ‘A’ ordinary shares – cost 57 57 Additions Fathom Inc 3 – Disposals AVT Communications Ltd winding up (57) – Carried forward 3 57

The British Library owned 50% of the ordinary share capital of AVT Communications Limited, an investment holding company incorporated in England and Wales.This is represented in the above table at cost. During the year, the company has been wound up, and shareholders’ funds realised of £142,318. Also, during the year, the British Library Board purchased a 1% shareholding in the joint venture company Fathom Knowledge Network Inc., a company incorporated in the USA.

55 The British Library Board Accounts 2000-01 Notes to the Accounts

11 Stocks

2000-2001 1999-2000 £000 £000

Stocks for resale 360 352 Total stocks 360 352

Stocks for resale comprise printed, microfiche and CD-ROM publications for resale.

12 Debtors and prepayments

2000-2001 1999-2000 £000 £000

Amounts falling due within one year Trade debtors 3,642 4,416 Other debtors 978 1,776 Prepayments and accrued income 709 725 Total debtors and prepayments 5,329 6,917

13 Creditors

2000-2001 1999-2000 £000 £000

Amounts falling due within one year Trade creditors 8,151 7,365 Other creditors 1,318 1,447 Accruals 3,573 2,937 Deferred income 49 4,791 Total creditors 13,091 16,540

14 Provision for liabilities and charges

2000-2001 1999-2000 £000 £000

Provision brought forward at 1 April – 1,132 Utilised within the year – (1,132) Provided within the year – – Provision for dilapidation costs at 31 March – –

The 1999-2000 provision was made for the expected dilapidation costs arising on the vacation of leased premises over the last two years as the Library completed its transfer to the new premises at St Pancras.That process has now been completed.

56 The British Library Board Accounts 2000-01 15 Statement of funds

As at 1 April 2000 Incoming Transfers As at (Restated) resources Expenditure to/(from) 31 March 2001 £000 £000 £000 £000 £000 Unrestricted funds: General Funds 441,265 107,522 103,377 – 445,410 Total unrestricted funds 441,265 107,522 103,377 – 445,410

Incoming Resources for General Funds comprise grant in aid £82.27m and other income £25.25m. Unrestricted total resources expended of £106.76m were decreased by the current cost adjustment of £17.05m, and increased by depreciation on St Pancras assets of £13.67m.This has resulted in net unrestricted resourced expenditure of £103.38m.

Restricted income funds: CEC Biblink 106 6 74 – 38 Chinese Central Asia Database 69 800 72 3 800 Exhibition Gallery no.2 341 18 21 (29) 309 Heritage Lottery Fund 53 67 3 (4) 113 National Preservation Office 76 77 48 – 105 Works of Art Donations 82 12 27 (5) 62 Treasures Gallery 68 78 27 – 119 National Sound Archive 2,895 57 2,342 – 610 Turning the Pages 107 155 120 – 142 EC TEL fund – 229 154 – 75 American British Library Sponsorship 91 5 14 3 85 Armenian Exhibition 146 108 194 – 60 Pearson Exhibition Sponsorship 30 27 – – 57 Exhibitions Public Services – 15 8 84 91 Special Collections 5 183 46 (79) 63 DCMS Research Support 125 1 126 – – Others 467 903 875 27 522 Total restricted income funds 4,661 2,741 4,151 – 3,251 Total funds 445,926 110,263 107,528 – 448,661

Restricted income funds are given to the Library for specific purchases for the collection or projects, which are related to the aims and objectives of the Library.‘Other’ restricted income funds comprise individual amounts less than £50,000.Transfers represent surplus funds which have been reallocated.

16 Commitments under operating leases

Land and buildings Equipment 2000-2001 1999-2000 2000-2001 1999-2000 £000 £000 £000 £000 Operating leases which expire: Within one year – – 28 – Two to five years – – 165 108 More than five years 1,292 1,292 – – Total commitments under operating leases 1,292 1,292 193 108

57 The British Library Board Accounts 2000-01 Notes to the Accounts

17 Analysis of net assets between funds

Unrestricted Restricted funds funds Total £000 £000 £000

Fund balances at 31 March 2001 are represented by: Tangible fixed assets 445,669 – 445,669 Investments 3 – 3 Current assets 12,829 3,251 16,080 Current liabilities (13,091) – (13,091)

Total net assets 445,410 3,251 448,661

18 Surrender of superannuation net transfer values to consolidated fund

In the year only payments in respect of Superannuation net transfer values were surrendered to the Consolidated Fund:

2000-2001 1999-2000 £000 £000

Superannuation net transfer values 288 (35)

19 Capital commitments

2000-2001 1999-2000 £000 £000

Contracted and not provided for 595 73 Authorised, but not contracted for 450 33

20 Contingent liability

The Library has a contingent liability of £1.068m in respect of employee applications for Flexible Early Retirement/Severance which have been approved, in principle, by the Library.

58 The British Library Board Accounts 2000-01 21 Endowment Fund and Trust Funds

The British Library has an Endowment Fund and a number of Trust Funds which, in accordance with guidance issued by the DCMS, are not consolidated in these accounts.The British Library Board act as Trustees for these except for the Panizzi, Gilson, NSA Wildlife and Saga Trusts. These Trusts have as a trustee at least one British Library Board member.The aggregated results of these funds are as follows:

1999-2000 1998-1999 £000 £000

Income 310 491 Expenditure (252) (765) Unrealised gains on investments 69 1,178 Transfer out of NSA Wildlife Trust (16) – Surplus for the year 111 904

Investments 3,362 3,356 Special deposits 509 359 Net (creditors) (41) (34) Cash at bank 562 600 Net assets 4,392 4,281

The accounts have been drawn up in accordance with the Statement of Recommended Practice – Accounting by Charities, and the Charities Act (1993), and the Financial Reporting Standards as far as these are relevant.

22 Related party transactions

The British Library is a Non-Departmental Public Body sponsored by the Department for Culture, Media and Sport.

The Department for Culture, Media and Sport is regarded as a related party. During the year the Library has had a number of transactions in the normal course of business and at full arm’s length with the Department.The Library has also had a number of transactions in the normal course of business and at full arm’s length with most of the DCMS sponsored bodies.

The Library received grants from the National Heritage Memorial Fund for which the DCMS is the parent Department.

The Library has loaned material to the following organisations during the financial year 2000-01, which have the DCMS as the parent Department. British Museum The Gallery

During the financial year 2000-01 the Library borrowed material from the National Portrait Gallery and the British Museum, which are sponsored by the DCMS.

During the year a number of Board Members made donations to the Library.

59 The British Library Board Accounts 2000-01 Notes to the Accounts

23 Key financial performance indicators

Performance against Funding Agreement targets 2000-01

Target Actual Target Actual Target Actual 2000-2001 2000-2001 1999-2000 1999-2000 1998-1999 1998-1999 Measure £m £m £m £m £m £m

Financial performance Sales revenue 30.84 24.49 31.30 28.47 33.97 31.05 Non sales revenue 2.49 3.51 2.60 5.40 2.18 8.96 Total 33.33 28.00 33.90 33.87 36.15 40.01

Funds for acquisitions Grant in aid 13.68 12.86 13.10 13.75 9.29 9.66 External funding 0.59 0.49 0.60 1.90 0.10 3.08 Total 14.27 13.35 13.70 15.65 9.39 12.74 Of which expenditure on digital material 0.91 1.01 0.79 0.93 n/a 0.34

Performance indicators relating to financial performance are now compiled on an accruals basis which is consistent with the Annual Accounts and the figures for previous years have been restated accordingly. However, as the targets for acquisitions relate to cash expenditure, the actual expenditure on acquisitions continues to be reported on a cash basis.

Preservation

2000-2001 1999-2000 £m (gross) £m (gross)

Preservation funding Grant in aid 6.43 5.78 Donations/external funding 0.06 0.10 Sales income 0.26 0.06 Total 6.75 5.94

60 The British Library Board Accounts 2000-01