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User Guide.Nsr 2 Norton Save and Restore Norton Save and Restore User's Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 7.0 Legal Notice Copyright © 2007 Symantec Corporation. All rights reserved. Federal acquisitions: Commercial Software - Government Users Subject to Standard License Terms and Conditions. Symantec, the Symantec Logo, Norton, LiveUpdate, and Symantec pcAnywhere are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. Microsoft, Windows, Windows NT, Windows Vista, MS-DOS, .NET, and the Windows logo are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. VeriSign® is a registered trademark of Verisign, Inc. Gear Software is a registered trademark of GlobalSpec, Inc. Maxtor OneTouch is a trademark of Maxtor Corporation The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be "commercial computer software" and "commercial computer software documentation" as defined in FAR Sections 12.212 and DFARS Section 227.7202. Symantec Corporation 20330 Stevens Creek Blvd. Cupertino, CA 95014 USA http://www.symantec.com Symantec Software License Agreement 1. License: You may: You may not: 2. Limited Warranty: 3. Disclaimer of Damages: 4. U.S. Government Restricted Rights: 5. Export Regulation: 6. General: 7. Additional Uses and Restrictions: Contents Chapter 1 Installing Norton™ Save and Restore Preparing for installation ............................................................... 11 System requirements .............................................................. 11 Supported file systems and removable media .............................. 12 Unavailable features ............................................................... 13 Installing Norton Save and Restore .................................................. 14 Completing the installation ...................................................... 15 Activating Norton Save and Restore later .................................... 16 Setting up your first backup ........................................................... 17 About ensuring the recovery of your computer .................................. 17 Testing Symantec Recovery Disk ............................................... 17 If driver validation fails ........................................................... 18 Starting Norton Save and Restore .................................................... 19 Configuring Norton Save and Restore default options ......................... 20 Selecting a default backup destination ....................................... 22 Adjusting the effects of a backup on computer performance ........... 23 Adjusting default tray icon settings ........................................... 24 Managing file types ............................................................... 25 Logging Norton Save and Restore messages ................................. 27 Enabling email notifications for product (event) messages ............. 28 Updating Norton Save and Restore .................................................. 29 Uninstalling the product ................................................................ 30 Chapter 2 Introducing Norton™ Save and Restore About Norton Save and Restore ....................................................... 31 What's new in Norton Save and Restore ........................................... 32 Key product components ............................................................... 33 How you use Norton Save and Restore .............................................. 34 Where to find more information ...................................................... 35 Chapter 3 Best practices for backing up Best practices for backing up ......................................................... 37 About backups ....................................................................... 37 Before you back up ................................................................. 38 6 Contents During a backup ..................................................................... 39 When the backup is complete ................................................... 39 Additional tips about backups ......................................................... 40 Chapter 4 Backing up your data About backing up dual-boot computers ............................................ 44 Choosing a backup type ................................................................. 44 Defining a drive-based backup ....................................................... 45 Running a One Time Backup ..................................................... 50 Files excluded from drive-based backups .................................... 52 About network credentials ....................................................... 52 Defining a file and folder backup .................................................... 53 Folders excluded by default from file and folder backups ............... 56 After defining your backup ............................................................ 56 Running an existing backup immediately ......................................... 56 Verifying that a backup is successful ............................................... 57 Enabling event-triggered backups ................................................... 58 About selecting a backup destination .............................................. 59 About setting a compression level for drive-based backups ................... 61 Setting advanced options for drive-based backups .............................. 62 Editing advanced backup options .............................................. 63 About recovery point encryption .............................................. 63 Verifying a recovery point after creation .................................... 64 Viewing the progress of a backup .............................................. 65 Adjusting the speed of a backup ..................................................... 65 Editing a backup schedule ............................................................. 66 Editing backup settings ................................................................. 66 Turning off a backup job ............................................................... 67 Adding users who can back up your computer ................................... 67 Stopping a backup or recovery task .................................................. 67 Deleting backup jobs .................................................................... 68 Rescanning a computer’s hard disk .................................................. 68 Using the Advanced page ............................................................... 69 Chapter 5 Monitoring the status of your backups About monitoring backups ............................................................. 71 Monitoring backup protection from the Home page ............................ 72 Monitoring backup protection from the Status page ........................... 73 Customize status reporting ............................................................ 76 Viewing drive details ..................................................................... 77 Improving the protection level of a drive ........................................... 78 Contents 7 Chapter 6 Exploring the contents of a recovery point About exploring recovery points ..................................................... 81 Exploring a recovery point through Windows Explorer ....................... 82 Mounting a recovery point from Windows Explorer ...................... 83 Opening files within a recovery point ............................................... 83 Using a search engine ................................................................... 84 Unmounting a recovery point drive ................................................. 84 Viewing the drive properties of a recovery point ................................. 85 Chapter 7 Managing backup destinations About backup destinations ............................................................. 87 How backup data works ................................................................. 87 About drive-based backups ...................................................... 88 About file and folder backups ................................................... 88 Managing recovery points .............................................................. 89 Cleaning up old recovery points ................................................ 89 Deleting a recovery point set ...................................................
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