Ana Hannah [email protected] 706.459.7353

EDUCATION University of North Georgia, Dahlonega, Georgia, graduated May 2018

Bachelor of Business Administration, Management Major

SPECIAL SKILLS Foreign Languages: Advanced Portuguese, Beginner Spanish Computer: Microsoft Office, Outlook, RecTrak, Eden, Photoshop, Lightroom, TeamUnify, Wix, Macintosh, PC Certifications: Aquatics Facility Operator (AFO), Certified Food Handler, Water Safety Instructor (WSI), CRP, First Aid, Swim America Instructor Level 500+hours Other: Photography, Videography, Carpentry, Power tools, and Painting

EXPERIENCE City of Coral Gables, Coral Gables, Florida Mar 2020 - Current Assistant Aquatics Supervisor- Venetian Pool ▪ Assist with supervision, hiring, scheduling, hiring and disciplining of staff ▪ Further assist with purchasing, procurement and compliance of local state and federal codes ▪ Co-managing the scheduling for camps and staff availability ▪ Maintaining proper chemical levels for pool, and reporting any equipment malfunctions ▪ Creating virtual content to share on social media

Salty Donut, South Miami, Florida Sept. 2019 - Feb. 2020 Guest Experience Team Member ▪ Responsible for initiating cash register payments ▪ Effectively communicating front of house needs throughout the company ▪ Organizing and stocking front of house supplies to ensure product availability ▪ Ensuring customers are satisfied with every part of the flooring experience, from initial greeting to order completion ▪ Maintaining a friendly and positive attitude at all times, even with unhappy customers ▪ Memorizing line of products, including prices, ingredients and allergen information

Global Treks & Adventures LLC, Winona, Minnesota June 2019 - Sept. 2019 Iceland 2019 Intern- Team Photographer ▪ Photographing environmental and cultural subjects ▪ Compiling and editing media for publication ▪ Keeping team focused and on project ▪ Assisting in research and trip preparation ▪ Writing and editing for research trip’s publication Gulliver Swim School, Miami, Florida May 2018 - June 2019 Lead Swim Instructor ▪ Head of Billing: handled reoccurring charges, refunds, invoices, purchases, and create new client accounts ▪ Managing, training and mentoring swim instructors ▪ Co-managing the scheduling for lessons and staff availability ▪ Assisting in hiring new staff ▪ Maintaining proper chemical levels for two pools, and reporting any equipment malfunctions ▪ Promoting on Social Media ▪ Editing the website design ▪ Collaborating with leaders of intercampus programs ▪ Serving the needs of our clients ▪ Teaching swim lessons to various ages and skill levels

University of North Georgia, Dahlonega, Georgia Aug. 2016 - May 2018 Campus Postal Worker ▪ Customer service representative ▪ Communicating with intercampus offices ▪ Reconciling cash drawer ▪ Sorting, labeling, collecting and delivering mail ▪ Operate various types of postal equipment

Dalton Parks and Recreation, Dalton, Georgia May 2016 - Aug. 2017 Lifeguard/Swim Instructor ▪ Maintaining constant surveillance of patrons in the facility ▪ Maintaining high level of customer service ▪ Reconciling cash drawer ▪ Assisting manager with opening/closing procedures ▪ Teaching swim lessons

Carpet Capital Aquatics Club, Dalton, Georgia May 2015-July 2016 Age Group Coach ▪ Coaching 5-8yrs old age group ▪ Teaching swim lessons ▪ Maintaining a positive and informed communication line with staff and members ▪ Keeping a safe and clean pool area Cellular (305) 968-8781 3680 SW 58 Ct. Carolina Vester, CPSI, AFO Miami, FL 33155 [email protected]

Objective:

To further pursue my career in public administration and service with the City of Coral Gables, which will allow me to implement my vision of a sustainable infrastructure and World-Class amenities to improve all aspects of life and leisure for Coral Gables residents, employees and visitors. Work Experience:

05/16 - Present Community Recreation Assistant Director City of Coral Gables Coral Gables, FL Parks & Recreation -Oversees the management, maintenance and operations of all parks and recreation Divisions, including all active and passive parks; the permitting of special events, film permits, and coordination of special events, develops and implements programs for cultural, recreational and inclusive activities; identifies geographical deficiencies in levels of service for walkable parks and coordinates improvements and acquisitions of land. 06/12 - 05/16 Venetian Pool Aquatics Supervisor 05/10 - 06/12 Assistant Supervisor / Lifeguard Instructor City of Coral Gables Coral Gables, FL Parks & Recreation - Venetian Pool -Administer & supervise all facility operations and comply with safety standards 09/04 - 12/10 Layout & Advertising Editor COMITES Miami (Comitato Degli Italiani All Estero) Miami Beach, FL -Design and lay-out quarterly newsletter; oversee annual budget 05/06 - 04/10 Recreation Facility Aid City of Coral Gables - Venetian Pool Coral Gables, FL -Assist in all programming and daily pool, admission and concession operations 10/04 - 04/06 Life Guard III Deck Supervisor / Lifeguard Instructor City of Coral Gables - Venetian Pool Coral Gables, FL 05/04 - 09/04 Life Guard I through III / Deck Supervisor Ellis & Associates Coral Gables, FL Education:

2010 Bachelor of Science in Communication University of Miami Coral Gables, FL Double Major: Print Journalism and Fine Arts 2005 Seminar / Study Abroad Program Scuola Sportiva Rome, Italy Certified Sports Facility & Event Operator by the Alleanza Sportiva Italiana 2004 High School Diploma Coral Gables Senior High School Coral Gables, FL - Page 1 of 2 - Certifications & Skills:

• Fluent in five languages: English, Spanish, French, German, and Italian • Six Sigma Green Belt Certified • Graduate from the Joe Abrahams Academy for Leadership Excellence • CPSI (Certified Playground Safety Inspector) • AFO (Aquatic Facility Operator) certified • Licensed Comprehensive Aquatic Risk Management Program Instructor • Certified ECSI (Emergency Care & Safety Institute) Instructor • E&A VanGUARD certified in Aquatic Leadership • WSI certified with the American Red Cross • ICISF certified in Individual Crisis Intervention & Peer Support ICISF • certified in Group Crisis Intervention • National Restaurant Association certified Food Protection Manager • Skilled in designing web and newspaper layouts utilizing software such as ADOBE Illustrator, Page Maker, InDesign, Photo Shop & etc. Proficient use of RecTrac, CLASS, EDEN, Quick Books, Premier, Keynote, Pages, Numbers, Office: Word, Excel, Publisher, Power Point, and all Internet and e-mail functions. Academics and Honors:

• Guest speaker at FRPA's 2020 Annual State Conference • Published in FRPA's Journal • Ford Mujeres Legendarias of the Year 2018 • City of Coral Gables 2013 Employee of the Year • 2014 & 2015 Green Giant Award Finalist • Guest speaker for the American Water Works Association • Guest speaker at the 2014 Water Expo • Provost’s Honor Roll & Dean’s List

Personal Profile:

• Cofounder and Vice President for Internal Affairs of CG-USA • Developer & Editor of Il COMITES Informa

References:

Available upon request.

- Page 2 of 2 - Ericka Kofkin 3660 Thomas Ave. Miami, FL 33133 [email protected] 305-609-6936 (Text)

Energetic and upbeat recreational counselor experienced with children and young adults with disabilities. ASL competent. Proven competencies in teaching and directing various recreational activities and programs. Facilitator who is able to team with parents and professionals to identify and achieve developmental goals for children with disabilities. Substantial knowledge of outdoor activities, sports and appropriate accommodations, emergency procedures, first aid and weather conditions.

SPECIAL POPULATIONS COORDINATOR City of Coral Gables 2018-Present - Coordinates inclusive programs and techniques to accommodate individuals into the general population. - Evaluates participants' skill level and assesses capacity to participate in recreational activities. - Implements behavior plans, as needed, creates and safeguards appropriate documentation. - Researches, markets and promotes programs of interest to the City of Coral Gables special needs population. - Evaluates programs efficiently and makes adjustments to program content as needed. - Directs, assigns, supervises, trains and evaluates special populations counselors. - Assists in identifying staffing needs and in recruiting qualified personnel.

Assists in the training of contracted and volunteer staff. ASL PROGRAM INSTRUCTOR – Summer Camp [Pilot Program] 2016 City of Coral Gables and Center for Independent Living Miami, FL -Created, managed and administered ASL skills and program activities for campers and counsellor staff. -Provided instruction in ASL skills to young adults in countywide theater program. -Background and security cleared to work with children in public programs City of Coral Gables (2016).

SAILING INSTRUCTOR Saint Augustine Yacht Club St. Augustine, FL 2014-2015 -Coached campers ages 5-17 with and without disabilities in Opti and Club 420 sail boats. -Responsible for equipment maintenance and safety. -Coordinated programming for campers, volunteers, staff and club members from a variety of backgrounds, including those with disabilities. -Created and maintained St Augustine Yacht Club social media program on Facebook. -Redirected constructive feedback from campers, parents, club members and community into viable and ongoing program initiatives.

NARCOTIC COMPLIANCE TECHNICIAN, OmniCare Pharmacy, Jacksonville, FL 2009-2013 -Prepared and submitted claims to insurance companies. Handled and resolved billing inquiries/complaints. -Assured regulatory compliance with State and Federal controlled substance laws. -Filled and dispensed narcotics to patients in long term care facilities setting. -Maintained accurate records of scheduled substance inventory and invoices. -Followed all applicable government regulations including HIPAA with no adverse incidents.

PROGRAM MANAGER Amenity Services Group, Jacksonville, FL 2007-2008 -Directed all social and recreational programs and special events for all residents at multi-ethnic community neighborhood amenity center, incorporating accommodation and accessibility compliance for those with disabilities. -Supervised multi-ethnic/multi community school programs for students (with and without disabilities), including after-school care, summer, winter, spring break camps. -Responsible for scheduling all area rentals and reservation, party areas, athletic courts, ball fields, pool lanes, athletic teams and swim lessons. -Hired, scheduled and supervised lifeguards, swim instructors, childcare staff and sports coaches. -Prepared and dispatched monthly digital newsletter; actively monitored website and answered organization’s interactive email site. -Provided ASL interpreting for Deaf residents.

AQUATIC PROGRAM DIRECTOR Church of the Good Shepherd, Jacksonville, FL 2006-2009 -Director of aquatic summer camp designed for children with disabilities. -Provided coaching instruction to a specialized, non-competitive swim team for children with and without disabilities. -Provided swim lessons in private and group settings for children age 2 years and older, with and without disabilities.

ASSISTANT WATERFRONT DIRECTOR Girl Scouts of Gateway Council, Jacksonville, FL SEASONAL 2005-2007 [A Residential summer camp serving about 150 girls ages 6-17 in one-week sessions] -Scheduled all aquatic programs and swim times for 3 waterfronts. -Scheduled and supervised lifeguards, boating instructors and junior counselors. -Certified camp staff in American Red Cross Basic Water Rescue course. -Instructed in sailing, canoeing, kayaking and archery. -Oversaw equipment, its maintenance and inventory. -Served as backup “nurse” any time the RN was off site, including specialized care for girls with medical conditions and disabilities including diabetes, cancer and Hirschprung’s Disease. -Provided camper care in evenings and during times without aquatic programing. -Planned and provided in-service training activities for summer aquatic staff and for Aquatic Weekend programs throughout the year.

VOLUNTEER WORK and CERTIFICATIONS -Coach, Florida School for the Deaf and Blind Swim Team. -Intern, Island Dolphin Care (therapeutic center for children with disabilities). -Trained Animal Handler, Clay County Humane Society Pet Therapy Team. -Mentor, Jacksonville Independent Living Resource Center (deaf-domestic violence program). -Caretaker for two children with Treacher Collins Syndrome; managed care of trache, G-tube, and bone anchored hearing aids. -Volunteer Foster, for multiple animal welfare organizations. -Certifications (earned): Red Cross Water Safety Instructor, Red Cross Lifeguard, Red Cross Waterfront, Lifeguard Red Cross CPR/First aid/AED/CPR for the Professional Rescuer, American Canoe Association Canoe Instructor, Gateway Girl Scouts Kayak instructor, US Sailing Small Craft Instructor, US Sailing Windsurfing Instructor. -US Sailing Team (Women’s Olympic Class Mistral): 2001 and 2002. -US Sailing Volvo Youth World Team (Girl’s Mistral): 2002. -Recipient of Girl Scout Gold Award. -CPR trained. -Certified Red Cross Water Safety Instructor.

EDUCATION Florida State College -Jacksonville, Jacksonville Florida, A.A. 2014 Florida International University, Miami, Florida, B.S. Recreational Therapy/Sports Management [expected 2017] [Prefers Part time, flexible scheduling during 2016 – 2017 college academic year]

REFERENCES AVAILABLE UPON REQUEST ericka sipa d@gma il.com 305-609-6936 (Text)

FERNANDO L. COUCEYRO, CPRP 12735 SW 119 TERRACE MIAMI, FL 33186 (305) 387-0433

EDUCATION (1992) Florida International University – Bachelor of Science Degree in Communications.

(1995) St. Thomas University – Master of Science Degree in Sports Administration.

EXPERIENCE (05/2007 – present) Parks and Recreation Director, City of Coral Gables, FL • Supervise and lead a Department with 8 divisions and a budget of over 8 million dollars, including 6 recreational facilities and 11 parks. Direct recreational programs for all ages that provide over 15,000 registration opportunities for participants annually.

(10/2000 – 7/2007) Assistant Director of Parks and Recreation, City of Coral Gables, FL • Assist Director in supervision of Parks and Recreation Department containing 7 divisions and over 200 full-time and part-time employees. • Serve as chief community relations contact for all media, public communications, and customer service initiatives. • Supervise Facility Supervisors for War Memorial Youth Center, Venetian Pool, Salvadore Tennis Center, Biltmore Tennis Center, Biltmore Golf Course, and Granada Golf Course. • Implemented all national standards and supervised the National Accreditation awarded to the City of Coral Gables Parks and Recreation Department in 2001 and 2006.

(12/97 – 9/2000) Recreation Specialist I, City of Coral Gables, FL (06/96 – 12/97) Recreation Leader, City of Coral Gables, FL • Coordinate athletic activities for various youth and adult sports, including scheduling, purchasing, field management, budget management and maintenance. • Oversee Afterschool and Summer Camp programs for entire Department. • Serve as supervisor for over 50 employees. • Serve as Facility Supervisor for War Memorial Youth Center, a 58,000 sq. foot community center.

ADDITIONAL EXPERIENCE

• Trustee – Florida Recreation and Parks Association Foundation 2011- 2016. • Southeast Region Director – Florida Recreation and Parks Association 2008 – 2010. • Board Member – FRPA Southeast Region 2005 – 2007. • Administrators Interest Section State Chair – Florida Recreation and Parks Association 2004-2005. • Athletics Interest Section State Chair – Florida Recreation and Parks Association 2001 - 2003. • Visitation Chair for National Re-Accreditation of Gainesville, Georgia • Visitation Chair for National Re-Accreditation of Monmouth County, NJ. • Visitation Chair for National Accreditation of Spartanburg County, SC. • Visitation Chair for National Re-Accreditation of Dublin, Ohio. • Visitation Chair for National Re-Accreditation of Carrollton, Georgia. • Member of visitation team for Re-Accreditation of St, Paul, Minneapolis. • Assistant Sports Information Director, Miami-Dade Community College. • Spring Training Public Relations Assistant, Atlanta Braves Baseball Club. • Game day Promotions Staff, Miami Dolphins. • Sports Information Staff, University of Miami. • Media Relations Staff, Florida Marlins Baseball Club.

AWARDS, SKILLS AND CERTIFICATIONS

• Certified Professional with the National Recreation and Parks Association. • Certified National Playground Safety Inspector 2002- 2006. • Received Outstanding Service Award from FRPA Athletics Interest Section in 1999-2000. • Qualified visitor for National Commission on Accreditation for Parks and Recreation Agencies. • Certified Sports Coach with the National Alliance for Youth Sports 1998- 2000. • City of Coral Gables Employee of the Month, December 1999. • FRPA and NRPA Member. • Speaker at Florida Recreation and Parks Association educational workshops including State Conferences and Regional Meetings.

Jose Vilar

Aquatics Supervisor Jose Vilar

4602 SW 89th Ct, EXPERIENCE Miami FL 33165

(04/2018 - present) (786) 925 5924 CITY OF CORAL GABLES Aquatics Supervisor: Venetian Pool [email protected] Oversaw the Training, Scheduling, Hiring, Disciplining and Supervision of 50+ Staff members. Operated a $1.3 Million budget while meeting City’s Procurement and Financial Standards. Developed new programming ABOUT ME and special events for participants and staff. Ensured compliance with Local, State, and Federal procedures and regulations for pool, food Motivated and personable handling, chemical operation, and lifeguard operation. Prolonged manager that focuses on Historic integrity of building while keeping world-class maintenance of employees and encourages grounds and building. Oversaw collection of fees, deposits, and their growth within and outside reconciliation of funds. Responsible for permitting processed for filming, their professional lives. weddings, special events with insurance compliance.

SKILLS CITY OF CORAL GABLES (08/2014 – 04/2018) Assistant Aquatics Supervisor: Venetian Pool PERSONAL Assisted with Supervision, Training, Scheduling, Hiring, and Disciplining the COMMUNICATION 50+ Staff members under directive of Aquatics Supervisor. Assisted with purchasing, procurement, and compliance of local, State, and federal ORGANIZATION codes. PUBLIC SPEAKING TEAM PLAYER EDUCATION

CREATIVITY UNIVERISTY OF MIAMI (08/2011 – 05/2014) COMPUTER PROGRAMS Music and Business School

MICROSOFT EXCEL Music Major: Performing, Composing, Conducting, Pedagogy, Music MICROSOFT WORD Business, Special Event planning and production

V.S.I. RECTRAC Business Law Minor: Tort Law, Legal Documents and entities, Bankruptcy, GOOGLE APPS Security Transactions, Contract Law, Managing legal Risks for businesses GOOGLE ADS VOLUNTEER WORK AND RECOGNITIONS LANGUAGES President’s Honor Roll 3.877 GPA------University of Miami ENGLISH Vice President of Education------Coral Gables Toastmasters SPANISH Generosity and Stewardship Committee------Central Presbyterian ITALIAN Founder of Goal Mastermind Group------Nicolaus Children Hospital

***References Available Upon Request***

Katherine K. Anderson Miami Springs, FL 786-213-3282 [email protected]

Education and Certifications M.S. Physical Education Florida State University, Tallahassee, FL, December 2006 B.S. Physical Education Florida State University, Tallahassee, FL, August 2005 Notary Public for the State of Florida March 2016 to March 2020 Certified Pool/ Spa Operator License November 2014 – November 2019 American Heart Association Heartsaver CPR AED June 2018 – June 2020

Employment City of Coral Gables Community Recreation Department

• Adult Activity Center Supervisor, September 2019 - Present o Supervises daily activities at the Adult Activity Center (AAC). Plans, organizes, schedules, administers and supervises recreation programs to include classes, seminars, support groups, and special events. Assists in the development and enhancement of programs to insure the highest level of customer satisfaction. o Oversees contract agreements of AAC program contractors, serves as a contract administrator and oversees contractors' programs and activities. o Responsible for the AAC’s content and management of RecTrac registration software; troubleshoots and resolves problems internally and externally, payroll processing, website management o Oversees the day to day operation of the AAC and the registration office to include programming, activities registration for all facilities and financial transactions o Assists in budget preparation, the development and execution of policies and procedure, prepares and maintains reports, procedural manuals and staff manuals o Supervises staff development, scheduling, training, evaluations and disciplining of full-time and part-time staff o Customer service: assisting residents and guests with all inquiries, questions and/or concerns they may have regarding recreation programs in person, on the phone or via email th o Assist with various special events within the City of Coral Gables such as4 , Holiday Park, Eggstreme Egg Hunt and more. o Works with the Director, Assistant Director and other divisions to develop short- and long-term goals as a whole to better the department for the Community

• Youth Center Assistant Supervisor, April 2017 – September 2019 o Responsible for the Youth Center’s content and management of RecTrac registration software; troubleshoots and resolves problems internally and externally, payroll processing, website management o Oversees the day to day operation of the Youth Center and the registration office to include programming, athletics, registration for all facilities and financial transactions o Assists in budget preparation, the development and execution of policies and procedure, prepares and maintains reports, procedural manuals and staff manuals o Supervises staff development, scheduling, training, evaluations and disciplining of full-time and part-time staff o Customer service; assisting residents, members and guests with all inquiries, questions and/or concerns they may have regarding recreation programs in person, on the phone or via email o Assist with various special events within the City of Coral Gables such as, Nightmare at 405(haunted house), Daddy Daughter Dance, July 4th, Holiday Park, Eggstreme Egg Hunt and more. o Works with the Director, Assistant Director and other divisions to develop short and long term goals as a whole to better the department for the Community

City of Miami Springs Parks & Recreation Department

• Administrative Assistant III, March 2010 to Present o Responsible for departmental payroll, requisitions, purchase orders, work orders, background check processing for coaches/ volunteers & facility bookings o Works with the Director and administrative staff to develop short and long term plans to better the department for the Community o Customer service; working with citizens requests for service, complaints & requests for information o Summer Camp Director, After School Care and School Holiday Program Supervisor . Field trip and scheduling of daily activities, registration processing, advertising, interviewing, hiring of part time staff and work schedules o Maintains social media account and website for Parks & Recreation o Development of various marketing and publications o Assists in the planning, organization, advertising and running of various special events such as Daddy and Daughter date night, July 4th events, Christmas at the Gazebo and others • Assistant Sports Supervisor, October 2008 to March 2010 o Youth and Adult Sports Leagues . Assist with various sport leagues, scheduling, advertisement and marketing of the leagues. o Facility maintenance, field preparations, scheduling of facility and field usage. o Drafting various publications for the sports division of Parks and Recreation. • Recreation Coordinator, October 2007 to September 2008 o Coordinated the monthly calendar o Assisted with the planning, organization, and running of special events and summer camp.

o Assisted with the youth athletic leagues as needed. • Recreation Leader, March 2007 to September 2007 o Worked in the after school care program, school holiday program, and the summer camp. Florida State University

• Lifetime Activities Program, August 2005 to December 2006 o Taught various Lifetime Activities classes • Graduate Assistant, August 2005 to December 2006, Physical Education Department o Assisted with Undergraduate Advising within the Physical Education Department, as well as a TA for multiple undergraduate classes Technical Skills

• Microsoft Office: Word, Excel, Power Point, Publisher, Outlook • RecTrac: Recreation Management software • Eden: Financial system, payroll processing • FastTime: Time clock management system • FastPass: Visitor processing system • SunGard Public Sector NaviLine: Work order processing system, requisition entry, financial system • ExcuTime: Payroll management system • Web-Site Management Additional Activities

• Florida Parks & Recreation Association: Emerging Leaders, 2019 • Charles B. Stafford Memorial Golf Tournament: 2011, 2012, 2013, 2014, 2016, 2017, 2018, 2019 o Volunteered with the Miami Springs Fraternal Order of Police to assist in the organization and running of the Golf Tournament • Phi Mu Sorority, Alpha Epsilon Chapter, Tallahassee, FL, 2000 – 2005

References, Available upon request

786-586-5957 [email protected] https://www.linkedin.com/in/manuel-f-guerrero-202237132/

MANUEL F. GUERRERO

PROFFESIONAL Well rounded recreation professional offering 11 years of progressive SUMMARY leadership experience and expertise in parks recreational development and management. Detail-oriented professional exhibiting excellent communication, problem solving and strategic planning skills.

EXPERIENCE ADULT ACTIVITY ASSISTANT SUPERVISOR August 2018 – Present • Coordinate year-round and seasonal recreation staff, special interest instructors/coaches, and volunteers in the development and implementation of Adult services programs and Adult Activity Center facility operations. • Participate in the hiring, training, and evaluating staff. • Select, plan, implement and supervise activities, facilities and/or services within the Adult services program area and Adult Activity Center facility, to meet the needs of the community. • Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; assists in the preparation of annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time within employee's span of control. • Teach and lead activities as required. • Develop and monitor staff work schedules. • Prepare and report hours worked in the preparation of Department payroll. • Supervise and participate in customer service aspects of the operation including point of sale, registration and facility reservations. • Assist in the promotion of recreation programs and facilities, including the preparation of marketing materials and of related communications. • Prepare requisitions and dispense funds to vendors and contractors as required to facilitate Adult services programs. • Coordinate, schedule and maintain related records and statistics for programs and personnel, including but not limited to registrations, reservations, permission slips, purchasing, accidents, and vandalism, etc. • Attend and conduct meetings as necessary with staff and public. • Promote interest and provide information regarding Adult services programs to City officials, other Community Recreation officials, community service groups, other City Departments, and the public. Acts as Division liaison as required for City groups. RECREATION CENTER DIRECTOR, CITY OF HIALEAH November 2010 – July 2018 • Planned, coordinated and directed a recreational site. • Coordinated the MLB Pitch, Hit and Run event (Local and Sectional). • Planned, directed and expanded a flexible program of recreational activities for all segments, groups, and interest levels of the city. • Organized, administered and evaluated the activities and use of public recreational facilities such as centers, parks, playgrounds, pools, tennis courts and athletic fields. • Promoted, planned and developed recreational programs. • Approved plans and procedures prepared by staff members. • Organized and directed through subordinates a comprehensive athletic and sports program for all residents. • Supervised the keeping of necessary records and preparation of reports. • Contacted the public in an effort to promote recreational activities and assisted representatives of other groups in developing and extending recreational programs.

RECREATION LEADER, CITY OF HIALEAH November 2006 – October 2010 • Oversee the safety and welfare of the patrons within the park. • Supervise recreational programs for adults and children. • Manage the Ted Hendricks Stadium whenever events and activities take place. This includes making sure adequate personnel are present for security, maintenance and other issues as needed.

EDUCATION FLORIDA INTERNATIONAL UNIVERSITY, B.S. in Recreation and Sport Management: Park Management, August 2016 – July 2018, Graduated Magna Cum Laude 3.730 GPA BROWARD COLLEGE, A.A. in Pre-Law, August 2004 – December 2006

SKILLS Proficient in Microsoft Office. Fluent in speaking, writing and reading Spanish.

Page 2 FABIO A. RODRIGUEZ 8415 SW 107 AVE, APT348W ● MIAMI, FL 33173 ● 786.247.2793 ● [email protected]

SUMMARY

 Superior leader and manager.  Marketer powerhouse and advertising expert.  Highly skilled in the use of world-class design and productivity software.  Expert in the marketing and advertising industry.  Vastly creative and self-motivated.

SKILLS

Project manager and coordinator. Expert in Adobe Photoshop, InDesign, Illustrator, Microsoft Office Word, Excel, PowerPoint, Publisher, Outlook, and Windows Operating Systems. Professional photographer. Superior knowledge of digital cameras, scanners, printers and office equipment. Advanced verbal and written communication skills in English and Spanish. Experienced with the commercial printing and mailing processes from concept, pre-press, and production to delivery. Extremely organized and detail-oriented. Capable of turning negatives into positives. Multitasker extraordinaire. Naturally proactive. Highly adaptable.

EXPERIENCE

Marketing Specialist/Graphic and Web Designer ● City of Coral Gables, 2005 – Present

Managed and coordinated marketing campaigns. Developed promotional materials for events and activities for the City departments of Economic Sustainability, Public Relations, Human Resources, Parking, and Parks and Recreation. Exercised considerable initiative and independent judgment under the supervision department directors. Researched, organized, wrote, edited, and prepared marketing and promotional materials, presentations, short films, speeches, reports, periodicals and other publications. Prepared and executed photo-shoot sessions. Planned, designed and prepared flyers, brochures, newsletters, and various publications. Created visual aids such as posters, signs and banners. Lead the concept, design, editing, production, and distribution of department magazine. Designed and maintained the department’s website with navigation, content and visual elements. Created multiple digital components and visual elements to keep department’s website lively. Promoted websites for multiple departments through social media, search engines such as Google businesses and maps, partners’ websites, and blogs. Assisted in the selection, planning, implementation and supervision of activities, facilities and/or services within the department to meet the needs of the community for customers engaged in recreation programs and co-sponsored activities. Assisted the department’s administration with budget compilation, accreditation, certifications, awards, donations, and grant’s acquisition. Provided information regarding departments’ events and activities to residents and the media in English and Spanish. Conducted surveys, evaluations, and focus groups on behalf of City departments. Graphic Designer/Artist ● Sir Speedy, 2004 - 2005

Successfully lead multiple marketing campaigns for starting businesses. Designed and illustrated various items, such as: brochures, newsletters, posters, report covers, printed advertising, annual reports, flyers, invitations, logos, forms, letterhead, envelopes, business cards, as well as multimedia presentations. Planned marketing concepts based on research of information and materials. Decided on type, size and color of illustrations and laid out pages. Inserted graphic designs and prepared printing instructions to accompany projects. Prepared and printed files directly to commercial laser plate maker, film developer and coordinated presses output. Ran preflight checks on incoming media to determine if fonts and files were available and adequate for output. Performed advanced photo retouching and restoring. Communicated with clients and discussed design solutions that would help better market their businesses to meet desired goals. Performed periodic maintenance of equipment by installing new software and updates. Supervised employees into the completion of multiple projects. Proofread and evaluated designs before production. Increased company’s performance to 30% by implementing the use of electronic files internally. Trained employees in the use of hardware, software and printing equipment.

EDUCATION

 Bachelor of Science in Business/Marketing - 2010  Graphic Design Certification - 2003  Desktop Publishing and Multimedia Certification – 2000  Extensively applied training experience in photography and video production and postproduction, and web content design and management.

ACHIEVEMENTS

 Helped the City of Coral Gables Parks and Recreation Department earn the Parks and Recreation National Accreditation, the KaBOOM!’s Playful City USA award, and Media awards consecutively.  Earned the Employee of the Month Award for February 2011.  Aided the City of Coral Gables Parks and Recreation Department secure a quarter of a million dollars to build a center for community seniors.  Promoted to lead designer with independent office and equipment by Sir Speedy’s franchise manager.  Won Sir Speedy design contests for best design of the house to send thousands of yearly greetings cards to Sir Speedy clients.

Portfolio and references available upon request.

Mitchell C. Zuriarrain 6317 S.W. 15 St., West Miami, FL 33144 (305) 498-9188 | [email protected]

EDUCATION Florida International University, Miami, Florida Miami-Dade College, Miami, Florida B.A. Major- Political Science & International Affairs (2015) Political Science and History A.S. (2012)

WORK EXPERIENCE

NOVEMER 2019-PRESENT City of Coral Gables Community Recreation Administrative Operations Supervisor

• Disseminates information to Department Supervisors and employees. Stays apprised of activities occurring throughout the Department. • Plans and organizes workloads and staff assignments; hires, trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed. • Assists with the Department's onboarding and development plan. • Assists Department Divisions with training and implementation of administrative procedures and functions. • Assists in the preparation and supervision of Department budget, CIP projects, and other special projects. • Prepares and maintains Department budget; monitors and reconciles accounts; prepares budget documents; approves purchase requisitions and recommends future expenditures. • Coordinates and facilitates Department contracts as contract manager for the Department and as liaison to other Divisions. Obtains estimates for a variety of services provided to the City and ensures that vendors provide required services. • Communicates official plans, projects, policies and procedures to City commission, administration, staff and the general public. Represents the Community Recreation Director and Assistant Director on various formal occasions and serves on a variety of internal and external committees. Acts in the absence of the Community Recreation Director and Assistant Director. • Performs public relation duties to promote the Community Recreation Department. Prepares and may make presentations on behalf of the Department to City Commission, boards, special committees, civic groups and the general public. • Responds to oral and written inquiries from the public, patrons and other City employees. • Conducts research; compiles and analyzes data; studies problems and develops solutions; recommends and implements procedure changes and coordinates department activities with other departments and agencies as needed. • Assists in the development and enhancement of policies and procedures to insure the highest level of administrative best practices. • Supervises daily activities of the Administrative Division. Plans, organizes, schedules, administers and supervises administrative functions to including marketing, special populations, and administrative staff. • Acts as Department liaison to Capital Improvement Plan office and Public Works facilities maintenance. • Plans for conferences, meetings and travel; prepares materials for director's meetings and public speaking presentations.

MARCH 2015- NOVEMBER 2019 City of Coral Gables Community Recreation Administrative Assistant

• Disseminates information to department employees. Gives assignments, reviews work and trains clerical personnel. Stays apprised of activities occurring throughout the Department. • Serves as secretary to the department's advisory boards and prepares agendas and minutes for approval • Prepares, maintains and manages department budget. Monitors and reconciles accounts. Prepares budget documents and periodic budget status reports. Processes purchase requisitions and payments. Recommends future expenditures. • Handles special projects. Conducts research. Compiles and analyzes data. Studies problems and develops solutions. Recommends and implements procedure changes. • Processes payroll for the department. • Manages the department's items for the Commission agendas and ensures the department meets agenda deadlines. • Obtains estimates for a variety of services provided to the City and ensures that vendors provide required services. • Plans for conferences, meetings and travel • Prepares materials for director's meetings and public speaking presentations. • Prepares, maintains and distributes a variety of reports including memos. • Handles director's mail, phone calls and calendar. Provides information. Composes and prepares responses to correspondence. Maintains records and files. Operates computer, fax machine, and other office equipment.

MAY 2009- MARCH 2015 City of Coral Gables Park and Rec.: Guest Services Representative • Customer Service Representative for all patrons with program registration • Answered calls, operated facility rentals and registered memberships. • Enforced, observed and complied with all policies, rules, laws and ordinances of the facility.

MARCH 2009- APRIL 2009 Nassau Lens: Warehouse Assistant • Worked with the supervisor in the import and export of merchandise • Placed merchandise on shelves for purchase • Answered calls

VOLUNTEER EXPERIENCE NOVEMBER 2012 – Present Henry Leyte-Vidal Foundation Position: Trustee • Cold called sponsors • Managed activities and events the day of the foundation dinner • Organized event donors

SEPTEMBER 2013 - Present Daniel Diaz Leyva Campaign: District 112 State Representative Position: Assistant Campaign Manager • Organize fundraisers • Community outreach • Cold calling

MAY 2012 – NOVEMBER 2012 Mitt Romney Campaign: Presidential Election Position: Office Assistant • Research demographic of district voters • Identify past election tendencies of voters • Answered phone calls

March 2014-Present • Member of the City of West Miami’s Charter review board • Member of the City of West Miami’s Code Enforcement Board • Member of the Miami Dade County Recreation & Parks Board

ROBERT GOMEZ, DIRECTOR OF TENNIS

Address: 9413 Southwest 79th Street, Miami, Florida 33173 Cellular: (305) 992-9599, Home: (786) 206-0747, Email: [email protected]

SUMMARY Experienced Tennis Professional with a record of significantly improving player’s abilities, enforcing policies and procedures, training initiatives, and forging positive relationships. Demonstrated record of progressive responsibilities and promotions throughout career. Strong customer service background coupled with solid fiscal budgetary management skills. Outstanding record of successful program management, scheduling camps and leagues, conducting effective employee interviews to gain team talent, presentations, and arranging broad and diverse regional community events involving thousands of people. Poised and balanced for the next challenge in life.

KEY QUALIFICATIONS ● Player Development ● Business Models ● Evaluations ● Invoice & Bill Tracking ● Communications ● Program & Event Management ● Strategic Marketing ● Manual Creation ● Workplace Diversity ● Security Procedures ● Revenue Optimization ● Coaching & Fitness Agendas ● SWOT Analysis ● Talent Identification ● Multi-Tasking

EMPLOYMENT HISTORY William H. Kerdyk & Salvadore Park Tennis Centers, Coral Gables, Florida 2006 to Present Professional Tennis Operations Supervisor Supervises the daily activities of tennis operations. Plans, organizes and administers tennis programs that include formal classes, clinics and special events. Assists in the development and revision of numerous different programs. Oversees the work and professional conduct of contracted service employees as required. ● Manages an expense budget valued at over $1,100,000 and a fiscal revenue initiative worth over $1,500,000. ● Currently working with Public Works on a $1,200,000 capital improvement project to the KBTC clubhouse to begin in November of 2017. Will be the lead supervisor for the Parks & Recreation Department on this project. ● Partners with the Public Works Department in the tennis center’s capital improvements; in 2016 was the project lead for renovations of the Kerdyk Biltmore Tennis Center totaling $1,100,000 and in 2008 directed $580,000 in renovations at Salvadore Park Tennis Center. ● Junior Pathway Division was awarded two United States Tennis Association Multi-Cultural Diversity grants in 2012 and 2013; recognized as one of the best in the state. ● Hosted 21 national level junior events, 50 state level junior events, five international events, and 15 adult league teams spanning from beginner to advanced level players. ● Tennis centers offer more than 90,000 hours of social play opportunities for all participants. ● Assists the Park & Recreation Director with policy setting for the department as part of the strategic plan. ● Part of the supervisory team that aided the P&R Department receive National Accreditation 10 consecutive years. ● Serves as contract manager for 15 contracted tennis professionals renewed yearly.

Greenwood Athletic Club, Denver, Colorado 2000 to 2004 Head Professional Oversaw a competitive junior competitive program that included lesson plans, tournament schedules, travel coaching, and program budgets. Directed all adult and junior tournaments, including Colorado’s first and only national junior event, NRTP adult events, sectional, and local USTA junior event for 12 consecutive years.

Robert Gomez ~ Page 2 ~

● Managed and coached four USTA adult teams yearly. ● Asked by the Pro Circuit Manager to speak and present at the USTA Pro Circuit Workshop about best practice.

Melissa Applebaum, Miami, Florida 1998 to 2000 Private Coach Traveled and coached throughout the United States, Europe and South America. Introduced creative and effective developmental plans that included enhanced training, scheduling and fitness objectives. ● Student became Florida International University’s Head Coach for Women’s Tennis from 2008 to 2012 at age 23. ● Coaching abilities garnered the student’s prestigious #1 singles ranking in Florida, #2 singles ranking in the U.S. and #26 in the European Tennis Association rankings at age 14.

Crandon Park Tennis Center (USTA), Key Biscayne, Florida 1995 to 1998 Director of Tennis Managed all adult and junior programming. Hired, trained and oversaw all contracted tennis professionals. Established dynamic programming from scratch with an emphasis on group instruction, tournament management and High performance training. Responsible for creating program budgets, monthly reports, quarterly reports, and yearly reports. To this day still revenues generated during the four years of tenure have not been duplicated. ● Reported directly to USTA Player Development Director. ● Assisted USTA PD Director in creating lease contract agreement with Miami Dade County officials for the Crandon Park Tennis Center.

Key Biscayne Tennis Association, Key Biscayne, Florida 1994 Director of Tennis Oversaw and implemented all tennis programing for adults and juniors. Hired and managed contracted tennis professionals. Directed a High Performance junior program, which included national internationally ranked juniors. ● Managed the fiscal budget for facility maintenance and oversaw maintenance staff. Directed numerous USTA adult and junior tournaments. ● Established lessons plans for programs run by contracted professionals.

TOURNAMENT MANAGEMENT International Tennis Federation G4 junior World Ranking Event, Copa Badia, Coral Gables, Florida 2013 to Present Serves as Organizer and Tournament Director. Responsible for sponsorship recruitment, volunteers, hotel, TD wild cards, marketing, tournament doctor, and Certified Athletic Trainer.

USTA Professional Circuit Men’s Challenger $50,000 + H (Keys Gate, Open), Homestead, Florida 2004 Served as Organizer and TD. Responsible for sponsorship recruitment, marketing, volunteers, hotel, transportation, ticket sales, TD wild cards, tournament doctor, CAT, player services, and press/media releases.

USTA Professional Circuit Men’s Challenger $50,000 + H (Rocky Mountain), Denver, Colorado 2004 Served as Organizer and TD. Responsible for sponsorship recruitment, volunteers, hotel, transportation, ticket sales, TD wild cards, marketing, player services, and press/media releases.

USTA Professional Circuit Men’s Challenger $25,000 + H (Rocky Mountain), Denver, Colorado 2003 Served as Organizer and TD. Responsible for sponsorship recruitment, volunteers, hotel, transportation, ticket sales, TD wild cards, marketing, player services, and press/media releases.

Robert Gomez ~ Page 3 ~

USTA NATIONAL SCHEDULE EVENTS Copa Badia L3 (Boys & Girls 12’s to 18’s) 2011 to 2013 Tennis Plaza Cup L3 (Boys & Girls 12’s to 18’s) 2007 to 2013 Rocky Mountain National Open (Boys & Girls 18’s) 2002 to 2013

CAREER ACHIEVEMENTS & MILESTONES Chairman of the USTA Florida Coaches Commission 2013 to Present United States Professional Tennis Association Miami, Florida District President 2010 to Present Raised Over $350,000 in Sponsorship Revenue 1994 to Present USPTA Florida Facility Manager of the Year 2016 USPTA Florida Touring Coach of the Year 2014 USTA Florida Organization of the Year 2011 USPTA/Miami Professional of the Year 2011 USPTA Florida District Professional of the Year 2010 USTA Florida Junior Development Coach of the Year 2008 USPTA/Intercollegiate Tennis Association Touring Coach of the Year 2004 Levels 1 & 2 USTA Sports Science Exams Graduate 1997 USTA Florida Service Award 1996

MEMBERSHIPS, AFFILIATIONS & COMMUNITY LEADERSHIP INITIATIVES Member of the Junior Orange Bowl Tennis Committee 2008 to Present Dunlop Advisory Staff 2006 to Present Member of the USTA Florida Junior Competitive Committee 2006 to 2016 Presenter for USPTA Florida & Intermountain Divisional Conventions 2003, 2004, 2013, & 2014 Member of the Intermountain Coaches Commission 2002 to 2004 Member of the Florida Tennis Association Blue Ribbon Committee 1998

CERTIFICATIONS Cardiopulmonary Resuscitation 2000 to Present USTA High Performance Specialist 2000 to Present Certified National Level Coach, European Tennis Registry 1999 to Present USPTA Elite Professional 1987 to Present

FOREIGN LANGUAGES ~ Spanish (Native Fluency – Reading, Writing & Speaking) ~

COMPUTER TECHNOLOGY OVERVIEW ~ Microsoft Office (Word, Excel & PowerPoint), Email, Windows, Google, & Social Media (Facebook & Instagram) ~ EDUCATION Bachelor of Arts (B.A.), St. Louis University, St. Louis, Missouri 1985 to 1988 North Miami Senior High School, Miami, Florida 1979 to 1983

Sarah Espino Cell (786) 553-2574 [email protected]

Objective

Dedicated professional with exceptional communication skills seeking an administrative assistant role within our Community Recreation department. Excellent initiative and project management skills developed over my course in Parks and Recreation. Offering 5+ years’ hands-on experience providing high-quality managerial support, inventory management and in-house coordination. Possesses working knowledge of department programs such as Microsoft Office, RecTrac, Eden, and Legistar.

Education

2009 Florida International University Miami, FL B.A. Sports Management and Recreation, Minor in Business

Experience

2019 - Current Administrative Assistant Coral Gables Community Recreation Coral Gables, FL Community Recreation Administrative Assistant • Assists in the dissemination of information to department employees. Stays apprised of activities occurring throughout the Department. Responds to oral and written inquiries from the public, patrons and other City employees • Maintains & reconciles the recreation management software for the Department, to include revenue and participant reports, user set up, and financial records • Serves as secretary to the department's advisory boards and prepares agendas and minutes for approval. • Conducts research; compiles and analyzes data; studies problems and develops solutions; recommends and implements procedure changes; prepares, maintains and distributes a variety of reports.

2014 - 2019 Assistant Aquatics Supervisor Coral Gables Community Recreation Coral Gables, FL Venetian Pool Assistant Supervisor • responsible for assisting in the supervision of activities at the Venetian Pool to include aquatic programs, aquatic personnel and maintenance of pool and facility. • Oversee the safety of pool patrons and respond to medical emergencies. • Performs administrative duties to include maintaining records, preparing reports, and oversees concession stand operations.

2005 – 2014 Pool Manager-WSI Dade County Parks and Rec. Miami, FL Seasonal employment. • Supervise upkeep of pool and facility • Swim instruction, water safety, basic diving skills, stroke technique for all ages • Recruited and coached 30+ youth swimmers ranging in ages 5-16 in a summer swim league.

2009 - 2013 Game Operations Assistant FIU Athletic Dept. Miami, FL Game day manager for women’s volleyball, women’s soccer, swimming and softball. • Provide game day assistance with men’s football, baseball, basketball, and soccer • Provide hospitality for media personnel and support staff; issue credentials as appropriate • Equipment management, completing all vendor, game referee and officials’ transactions • Coordinate security and staffing

2007- 2014 Varsity Coach Southwest Miami Senior High Miami, FL Varsity Swimming and Water Polo Coach, Girls and Boys • Design drills and swim sets to enhance participant skills • Organized, administered and hosted swim meets and water polo games involving multiple teams

Certifications, Affiliations and Awards • Certified Pool Operator • Jeff Ellis and Assoc. Lifeguard Instructor License, CPR/AED and First Aid certified • ServSafe Food Manager Certification • Member, Florida Recreation and Park Association • Employee of the Year 2018 for the City of Coral Gables • Employee of the Month August 2018 for the City of Coral Gables

References

Available upon request. 9413 SW 79st 786-206-0747 (h) Miami, FL 33173 305-992-9599 (c) [email protected]

Robert Gomez

OBJECTIVES To provide the finest programming and teaching services in the U.S. for a tennis center. To promote the parks with the intent of increasing attendance, with the focus on all Coral Gables residents and it’s patrons. This will include, among others, a large increase in quality and number of programs and their attendance, quality of adult teams that call the Biltmore and Salvadore Parks home, while showcasing its events and programs. To re-organize and turn these two parks in the manner in which they should be maintained, and re- enlist them as destination tennis centers in South Florida.

EXPERIENCE

2006-present City of Coral Gables Coral Gables, FL

Professional Tennis Operations Supervisor . Supervise daily activities of the William H. Kerdyk Biltmore and Salvadore Park Tennis Centers. Plan, organizes, schedule, administer and supervise tennis programs to include classes, clinic, camps, leagues, and special events. . Assists in the development and revision of programs. . Teach and lead activities as required. . Supervise, train, evaluate and discipline full-time and part-time Tennis Centers employees. Conduct employment interviews and makes hiring recommendations. Oversee work of contracted service employees as required. . Assists in the creation and promotion of print material and advertising for distribution at local schools, businesses, and communityorganizations.Give oral presentations. . Responds to public inquiries and concerns regarding tennis programming and facility use. Explains program rules and regulations. Troubleshoots and resolves problems. Meets with parent groups and recreation organizations. Participates on various boards and committees. . Assure that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; assists in the preparation of annual budget requests; assure effective and efficient use of budgeted funds, personnel, materials, facilities, and time within the employee’s span of control. . Assist in the development and enforcement of policies and procedures.

Prepare procedural manuals for employees and Tennis Center members and patrons. . Assist in the inspection and preventative maintenance of Tennis Center facilities and equipment to ensure safe operations and maintain inventory.

2000-2004 Greenwood Athletic Club Denver, CO

Head Professional . Organized adult programming . Directed all USTA adult & junior tournaments . Coached adult USA league teams . Directed high performance junior program . Taught semi and private lessons

1998-2000 Melissa Applebaum Miami, FL

Private Coach . #2 Girl in the U.S., #25 world ranking . Travel coached throughout the U.S., Europe and South America . Created developemtnal plans to include training, scheduling and fitness

1995-1998 Crandon Park Tennis Center (USTA) Key Biscayne, FL

Director of Tennis . Managed and hired teaching staff . Organized all programming; adult and juniors . Directed all USTA tournaments . Coached adult USA league teams . Implemented high performance junior program . Taught semi and private lessons . In charge of accounting for all program revenue

1994 Key Biscayne Tennis Association Key Biscayne, FL

Director of Tennis . Managed and hired teaching staff . Organized all programming; adult and junior . Directed all tournaments . Hired and supervised court maintenance crews . Taught semi and private lessons . In charge of accounting for all program revenue.

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EDUCATION 1984-1987 St. Louis University & Jefferson College St. Louis, MO

. Received Bachelor in Arts Degree . Graduated from North Miami Senior High School, 1983

PROFESSIONAL . 28 years teaching experience . USPTA Touring Coach of the Year 2014 . USPTA Florida District Professional of the Year 2010 . USTA Florida Junior Development Coach of the Year 2008 . USPTA District President, 2010-present . Member of the Junior Orange Bowl Tennis Committee, 2009-present . Member of the USTA Florida Junior Competitive Committee, 2007- present . USPTA/ITA Touring Coach of the Year 2004 . Chairman of the USTA Florida Coaches Commission . Dunlop Advisory Staff 2006-present . Member of the Intermountain Coaches Commission, 2003-2005 . Certified, USA High Performance Coach, 2000 . Certified, National Level Coach, by the European Tennis Registry, 1999 . Member of the Florida Tennis Association Blue Ribbon Committee, 1998 . Successfully passed Levels 1 & 2 USTA Sports Science exams, 1997 . USTA Florida Service Award, 1996 . USPTA P1 & USPTR certified, 1989 & 1995

COACHING . Have privately coached twenty top 10 nationally ranked juniors and an additional twenty-five players ranked in the top 20 in the U.S. . Students have held rankings in the top 5 of the ITF World Rankings, #1 in the United States and top 5 in the European Rankings . Students have received more than $3.5 million in division 1 NCAA scholarships. Colleges include: Duke, UCLA, Georgia, Vanderbilt, Texas, Miami, Florida State, North Carolina and Colorado . Twenty students have gone on to become Division 1 NCAA Singles All Americans . Students have won the National Hard Court Championships, 3

International Grass Court Championships, International Hard Court Championships, Florida State Championships, Intermountain Sectional Championships, K-Swiss National Championship, Gateway National Championship and the NJCAA Championships.

REFERENCES Martin Blackman (General Manager of USTA Player Development) (561) 221-5620

Danielle Gooding (Manager Men’s Professional Tennis, USTA) (914) 696-7277

Jose Caballero (Director of Jose Caballero Tennis Academy) (787) 460-7943

Jason Gilbert (Director of Competitive Tennis USTA Florida) (386) 671-8928

Bill Clark (Director of Rock Creek Tennis Center) (954) 435-3767

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Yanessa Rodriguez

E: [email protected] | P: (786)354-3578 |A: 10531 Southwest 50th Street, Miami, FL 33165

PROFESSIONAL SUMMARY Hardworking professional highly effective at managing all aspects of activities, including safety, administration, and documentation. Enthusiastic about maintaining a robust calendar of events with diverse options to meet a wide range of needs and interests.

SKILLS

• Microsoft Office proficiency • Flexibility and adaptability • Schedule coordination • Data entry skills • Clear oral and written communication • Leadership • Bilingual • Excellent customer service

EXPERIENCE Youth Center Assistant Supervisor – Coral Gables, FL |November 11, 2019- Current • Maintained facilities and equipment to ensure safety for users, regardless of their familiarity with the tools. Responded in a timely and helpful way to customer concerns. • Accepted and processed customer payments in cash, credit cards and checks, checking for validity. • Communicated with customers on multiple phone lines and through email. • Arranged and managed schedules for subordinates. • Performed program financial administration, reporting and documentation functions. • Hired, managed, developed, and trained staff, established, and monitored goals and conducted performance reviews. • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Recreation Specialist Coral Gables War Memorial Youth Center – Coral Gables, FL | September 2016 – November 11, 2019 • Maintained facilities and equipment to ensure safety for users, regardless of their familiarity with the tools. • Managed employees and instructors in a constructive and collaborative manner while still maintaining a voice of authority. • Find creative solutions to problems presented by participants. • Oversaw and coordinated community events such as daddy-daughter dances, parents night off and club play all day.

Program Assistant Coral Gables War Memorial Youth Center – Coral Gables, FL | January 2015 - September 2016 • Kept athletic and games equipment and facilities organized and maintained. • Transported and escorted program participants to and from activities. • Performed clerical duties, including registering participants and answering specific event inquiries. • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening. • Monitored youth behavior and offered guidance and support for positive change. • Liaised with parents and caregiver's to provide updates on progress and behavior. • Completed required documentation in timely manner.

Recreation Counselor Coral Gables War Memorial Youth Center – Coral Gables, FL | May 2014 - April 2015 •Organized and led camp and after school care activities for both small and large groups. • Distributed snack to participants. • Liaised with parents and caregivers to provide updates on progress and behavior. • Assisted children and teens with homework EDUCATION

Some College Miami Dade College Kendall Campus | Miami, FL Highschool Diploma La Progresiva Presbyterian School | Miami, FL | May 2010

CERTIFICATIONS

Basic Life Support Certified, Stop the Bleed, AED certified

Carlos Objective Pichardo Provide exceptional services and programs for the community. 8315 sw 72 ave Apt 314-B Miami, Fl,33143 Employment History (305)733-9393 [email protected] Camp Counselor

2000-2002, Coral Gables Youth Center, Coral Gables Fl . Responsible for safety of children . Lead games and activities for children . Problem solve on a daily basis Camp Coordinator 2003-2005, Coral Gables Youth Center, Coral Gables Fl . Book and make reservations for field trips . Supervise counselors and children on field trips . Program and create special events for summer camp Program Assistant 2005-2007, Coral Gables Youth Center, Coral Gables Fl . Program and create special events for afterschool program . Supervise afterschool counselors . Help children with schoolwork Recreation Specialist 2007-2014, Coral Gables Youth Center, Coral Gables Fl . Supervise facility on a daily basis . Problem solve on a daily basis . Organize, schedule and create a well-rounded summer camp program for children 3yrs-15yrs . Organize, schedule and create a well-rounded afterschool program Kindergarten- Sixth grade . Interview, screen, hire and train part time employees . Assist in preparation and execution of citywide special events . Master of ceremonies for the holiday tree lighting 4 years . Inventory and purchase equipment and uniforms for camps and athletics programs . Organize and schedule athletic programs for: volleyball, basketball, baseball, coach pitch, T-ball, softball, U8 soccer, flag football and adult leagues . Provide cost analysis and monthly reports for all of my programs . Payroll for part time employees . Payment for sports officials

YC Assistant Supervisor 2014 – 2016, Coral Gables Youth Center, Coral Gables Fl . Process Refunds, Transfers and Credits . Approve and verify insurance for facility rentals . Organize Monthly schedule for part-time employees . Interview, screen, hire and train part time employees . Book and make reservations for field trips . Assist in creating and revising policies and procedures for the facility . Assist in preparation and execution of citywide special events . Interview, hire and train full time employees . Supervise facility on a daily basis . Book Facility Rentals

YC Supervisor 2016 – Present, Coral Gables Youth Center, Coral Gables Fl . Approve Refunds, Transfers and Credits . Approve and verify insurance for facility rentals . Organize Monthly schedule for full-time employees . Interview, screen, hire and train part time employees . Process Invoices and Requisitions . Create and revise policies and procedures for the facility . Assist in preparation and execution of citywide special events . Interview, hire and train full time employees . Supervise facility on a daily basis . Inventory and purchase equipment and uniforms for camps and athletics programs . Payroll for all facility employees . Prepare yearly budget . Manage Yearly Budget and expenditures . Recruit contracted professionals for specialized programs . Book Facility Rentals

Education

1993-1997 Colegio Sagrados Corazones , Guaynabo,PR . High School Diploma . Honors Pin/ English 2001-2003 Miami-Dade College, Miami, Fl - Associates in Arts Degree

Other Experience

Fluent in both English and Spanish. CPR certified. References

References are available on request.