Operational Guidance for Implementation of Managed Alcohol for Vulnerable Populations
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Recommendations for End-Of-Life Care for People Experiencing Homelessness
Adapting Your Practice Recommendations for End-of-Life Care for People Experiencing Homelessness Health Care for the Homeless Clinicians’ Network 2018 Health Care for the Homeless Clinicians’ Network Adapting Your Practice: Recommendations for End-of-Life Care for People Experiencing Homelessness was developed with support from the Bureau of Primary Health Care, Health Resources and Services Administration, U.S. Department of Health and Human Services. All material in this document is in the public domain and may be used and reprinted without special permission. Citation as to source, however, is appreciated. i ADAPTING YOUR PRACTICE: Recommendations for End-of-Life Care for People Experiencing Homelessness Health Care for the Homeless Clinicians’ Network Disclaimer This project was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U30CS09746, a National Training and Technical Assistance Cooperative Agreement for $1,625,741, with 0% match from nongovernmental sources. This information or content and conclusions are those of the authors and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government. ii ADAPTING YOUR PRACTICE: Recommendations for End-of-Life Care for People Experiencing Homelessness Health Care for the Homeless Clinicians’ Network Preface Clinicians experienced in caring for individuals who are homeless routinely adapt their practice to foster better outcomes for these patients. This document was written for health-care professionals, program administrators, other staff, and students serving patients facing end of life who are homeless or at risk of homelessness. -
Consultation-Referral Among Physicians: Practice and Process
Consultation-Referral Among Physicians: Practice and Process T. C. Saunders, MD Calgary, Alberta Consultation-referral is a part of everyday family practice. Al though the process is taken for granted, it is a complex phenomenon. Neither the practice nor the process always meet the expectations of the referring physician or the consul tant, and the patient may be the worse because of this discrep- any. Studies of the practice and the process support this view. A model of the process is elaborated which can be used for the teaching of medical students or residents and which the prac ticing physician may use to improve his/her consultation- referral practices. The words “consultation” and “referral” re communication—the practice and process of con flect the complexity of medical practice and imply sultation and referral between physicians—and that a physician cannot be all things to his/her pa will propose a model for the teaching of both. tients and community. Fifty years ago a physician The term “referral” is usually used to denote may have been able to fulfill such a role, depend the practice whereby one physician gives over the ing upon the physician’s degree of isolation, skill, care of a patient to another physician who has and knowledge. Nowadays, communication particular expertise, knowledge, or use of a facil technology and the availability of air travel make ity. The term “consultation” usually denotes the possible startling examples of compression of time practice whereby one physician consults with and distance. For example, a man suffering chest another about a patient with the implication that pain while working on a drilling crew in the Cana the first physician will continue to care for the dian Arctic, having the benefit of a paramedic who patient during and after the consultation. -
Clients Perspectives of Managed Alcohol Programs in the First Six Months and Their Relational
Clients Perspectives of Managed Alcohol Programs in the First Six Months and Their Relational Shifts By Shana Hall Bachelor of Arts, University of Victoria, 2007 A Thesis Submitted in Partial Fulfillment of the Requirements for the Degree of MASTER OF ARTS in the Social Dimensions of Health Program © Shana Hall, 2019 University of Victoria All rights reserved. This thesis may not be reproduced in whole or in part, by photocopy or other means, without the permission of the author. Supervisory Committee Clients Perspectives of Managed Alcohol Programs in the First Six Months and Their Relational Shifts By Shana Hall Bachelor of Arts, University of Victoria, 2007 Supervisory Committee: Dr. Bernadette Pauly, School of Nursing Co-Supervisor Dr. Tim Stockwell, Department of Psychology Co-Supervisor ii Abstract Background. The prevalence of alcohol dependence, defined as being physically and psychologically dependent on alcohol, among homeless people is 8%58% compared to 4%16% of alcohol dependence prevalence in the general population. Homelessness also contributes to alcohol dependence, and alcohol dependence is more difficult to treat and manage when combined with homelessness and alcohol-related harms. Alcohol harm reduction strategies for those with severe alcohol dependence and experiencing homelessness are gaining traction. There are 22 Managed Alcohol Programs (MAPs) in several cities across Canada. MAPs can reduce harms for people with severe alcohol dependence who live with acute, chronic, and social harms. In this research, I report -
Primary Care Physician Specialty Referral Decision Making: Patient, Physician, and Health Care System Determinants
10.1177/0272989X05284110MEDICALFORRESTDECISIONPHYSICIANJAN–FEB ANDDECISION MAKING SPECIALTY OTHERS IN MAKING/JAN–FEB CLINICAL REFERRAL PRACTICE DECISION 2006 MAKING DECISION MAKING IN CLINICAL PRACTICE Primary Care Physician Specialty Referral Decision Making: Patient, Physician, and Health Care System Determinants Christopher B. Forrest, MD, PhD, Paul A. Nutting, MD, MSPH, Sarah von Schrader, MA, Charles Rohde, PhD, Barbara Starfield, MD, MPH Purpose. To examine the effects of patient, physician, and creased risk of referral included PCPs with less tolerance of health care system characteristics on primary care physi- uncertainty, larger practice size, health plans with gate- cians’ (PCPs’) specialty referral decision making. Methods. keeping arrangements, and practices with high levels of man- Physicians (n = 142) and their practices (n =83)locatedin30 aged care. The risk of a referral being made for discretionary states completed background questionnaires and collected reasons was increased by capitated primary care payment, survey data for all patient visits (n = 34,069) made during 15 internal medicine specialty of the PCP, high concentration of consecutive workdays. The authors modeled the occurrence specialists in the community, and higher levels of managed of any specialty referral, which occurred during 5.2% of vis- care in the practice. Conclusions. PCPs’ referral decisions are its, as a function of patient, physician, and health care system influenced by a complex mix of patient, physician, and structural characteristics. A subanalysis was done to exam- health care system structural characteristics. Factors associ- ine determinants of referrals made for discretionary indica- ated with more discretionary referrals may lower PCPs’ tions (17% of referrals), operationalized as problems com- thresholds for referring problems that could have been man- monly managed by PCPs, high level of diagnostic and aged in their entirety within primary care settings. -
Use of an Electronic Referral System to Improve the Outpatient Primary Care–Specialty Care Interface
Final ACTION Contract Report Use of an Electronic Referral System to Improve the Outpatient Primary Care–Specialty Care Interface This page intentionally left blank. Final Report Use of an Electronic Referral System to Improve the Outpatient Primary Care–Specialty Care Interface Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 540 Gaither Road Rockville, MD 20850 www.ahrq.gov Contract Number: HHSA 290200600017, TO #3 Prepared by: RAND Corporation, Santa Monica, CA Authors: Douglas S. Bell Susan G. Straus Shinyi Wu Alice Hm Chen Margot B. Kushel AHRQ Publication No. 11(12)-0096-EF February 2012 This document is in the public domain and may be used and reprinted without permission except those copyrighted materials that are clearly noted in the document. Further reproduction of those copyrighted materials is prohibited without the specific permission of copyright holders. Suggested Citation: Bell DS, Straus SG, Wu S, Chen AH, Kushel MB. Use of an Electronic Referral System to Improve the Outpatient Primary Care–Specialty Interface: Final Report. (Prepared by RAND Corporation under Contract No. HHSA 290-2006-00017, TO #3). AHRQ Publication No. 11(12)-0096-EF. Rockville, MD: Agency for Healthcare Research and Quality. February 2012. None of the investigators has any affiliations or financial involvement that conflicts with the material presented in this report. This project was funded by the Agency for Healthcare Research and Quality (AHRQ), U.S. Department of Health and Human Services. The opinions expressed in this document are those of the authors and do not reflect the official position of AHRQ or the U.S. -
How to Build a Seamless Referral System
136 JOURNAL OF HEALTH SCIENCE RESEARCH Volume 13 No. 1: January – June 2019 How to build a seamless referral system: A case study of Tha Chang Community hospital, Sing Buri, Thailand Sooksanti Pugtarmnag* Ngamjit Pranate** Yongyut Thitininniti** Kamolnat Muangyim*** วันที่รับบทความ : 21/02/2562 วันแกไขบทความ้ : 28/03/2562 วันตอบรับบทความ : 01/05/2562 Abstract Excessive workload, care givers shortage, increasing health expenses due to long term care providing for bed ridden patients, yet poor clinical outcome, has created burden for both health care providers and patients’ families’ members. This was a qualitative research. Tool was in-depth interview. Twelve participants were purposively selected from four groups, including Tha Chang Community Hospital, Community Health Center, as well as community health volunteers and the patients’ family members. Data were analyzed by using content analysis. Then the results were triangulated between sectors. Criteria of effectiveness of Tha Chang referral program were patients’ clinical outcome, reduction of readmission, frequency of communication errors (transmission of medical data and patient’s information), and time delay of care after discharge. Key success factor was the Smart Discharge strategy using Bed Side Conference process. Key persons significantly influencing the Tha Chang Seamless referral program were the family care givers, accompanied by coaching, supporting and empowering from the Buddy Dream Team. The seamless referral system can be built upon staff, information, drug, transportation, -
Non-Beverage Alcohol Consumption & Harm Reduction Trends
Non-beverage Alcohol Consumption & Harm Reduction Trends A Report for the Thunder Bay Drug Strategy Prepared by Kim Ongaro HBSW Placement Lakehead University June 15, 2017 Non-beverage Alcohol Consumption & Harm Reduction Trends What is non-beverage alcohol? Non-beverage alcohol can go by many names in the literature. Broadly, it is understood to be liquids containing a form of alcohol that is not intended for human consumption (e.g., mouthwash, hand sanitizer, etc.) that are consumed instead of beverage alcohol for the purposes of intoxication or a “high” (Crabtree, Latham, Bird, & Buxton, 2016; Egbert, Reed, Powell, Liskow, & Liese, 1985). Within the literature, there are different definitions for non- beverage alcohols, including surrogate alcohol, illicit alcohol and unrecorded alcohol. Unrecorded alcohol, as defined by the World Health Organization, is untaxed alcohol outside of government regulation including legal or illegal homemade alcohol, alcohol that is smuggled from an outside country (and therefore is not tracked by its sale within the country of consumption), and alcohol of the “surrogate” nature (World Health Organization Indicator and Measurement Registry, 2011). Surrogate alcohol is alcohol that is not meant for human consumption, and is generally apparent as high concentrations of ethanol in mouthwash, hand sanitizers, and other household products (Lachenmeier, Rehm, & Gmel, 2007; World Health Organization Indicator and Measurement Registry, 2011). Surrogate alcohols also include substances containing methanol, isopropyl alcohol, and ethylene glycol (Lachenmeier et al., 2007). Nonbeverage alcohol and surrogate alcohol can be used interchangeably, but Lachenmeier et al., (2007), goes even further to include alcohol that is homemade in their definition of surrogate alcohol, as they stated that this alcohol is sometimes created using some form of non-beverage alcohol. -
Improving Referral Communication Using a Referral Tool Within an Electronic Medical Record
Improving Referral Communication Using a Referral Tool Within an Electronic Medical Record Tejal K. Gandhi, MD, MPH; Nancy L. Keating, MD, MPH; Matthew Ditmore; David Kiernan; Robin Johnson; Elisabeth Burdick, MS; Claus Hamann, MD, MS Abstract Objectives: Poor outpatient referral communication is an important quality and safety issue. We implemented an electronic referral tool to analyze its impact on communication between primary care physicians (PCPs) and specialists. Methods: We studied one practice site that implemented the referral tool and one that did not and surveyed affiliated specialists, PCPs, and patients about referral communication. Results: Specialists more often received information before the referral visit from intervention PCPs versus nonintervention PCPs (62 percent vs. 12 percent, P <0.0001), a finding that persisted after adjustment (OR = 3.3, P = 0.008). Intervention PCPs more often received return communication from specialists (69 percent vs. 50 percent, P = 0.08), a finding of borderline statistical significance. Finally, patients of intervention PCPs were more likely than patients of control PCPs to report that specialists had received information before their visit (70 percent vs. 43 percent, P = 0.007). Conclusion: Referrals are a key outpatient transition of care. Facilitating transmission of referral information electronically can improve physician communication. Introduction Communicating patient information at the time of specialty referral is essential to high-quality consultation and coordinated, safe patient care. Both primary care and specialist physicians value this information exchange for shared patients,1 but dissatisfaction with the current referral process is widespread among primary care physicians (PCPs) and their consultants.2, 3, 4 About half the time, the reason for dissatisfaction is a delayed or missing referral letter and reports. -
Pharmacy Services At
PHARMACY SERVICES AT CHA Meeting with CCI October 11, 2018 Presented by: Monica Akus, PharmD, BCPS, DPLA Director, Pharmacotherapy Services Victoria Liu, PharmD, BCACP Senior Clinical Pharmacist Specialist Special Thanks to Our Leadership Team § Paul Allen, M.D., M.P.H. Chief Quality Officer § Steve Cano, M.S, R.Ph., FASHP Chief Pharmacy Officer § Anita Ballou, M.M., R.Ph. Associate Chief Pharmacy Officer – Inpatient Services § Maria Kossilos, R.Ph. Associate Chief Pharmacy Officer – Ambulatory Services § Mary Regan, Pharm.D., R.Ph. Director – Clinical and Academic Pharmacy Services § Helen Gibbons, M.P.H., Pharm.D., R.Ph. Manager - Medication Safety Systems § Allan MacEachern, M.S., C.Ph.T. Manager - Pharmacy Systems and Operations Our Mission and Vision Vision Statement Mission Statement The Cambridge Health Alliance (CHA) Department of Pharmacy is committed to: To improve patient outcomes by ensuring access to pharmaceutical care and 1. safely providing the highest quality, patient-centered deploying safe, responsible, and patient- pharmaceutical care and service to all CHA patients; centered / financially-responsible 2. embracing the CHA CIRCLE of Values and being viewed medication management strategies. Our by current and prospective staff as the best place to work, mission will be carried out in a collaborative train and practice pharmacy; fashion by balancing care, service, technology, teaching, training, education, 3. being acknowledged as an essential member of the patient care team; and research. 4. expanding and adapting services to meet patient needs in a manner consistent with innovations in medicine and technology; and 5. participating in medication related research and policy development that matches our public health / safety net mission. -
High-Risk Drinking and Alcohol Use Disorder
Provincial Guideline for the Clinical Management of High-Risk Drinking and Alcohol Use Disorder Provincial Guideline for the Clinical Management of High-Risk Drinking and Alcohol Use Disorder British Columbia Centre on Substance Use (BCCSU), B.C. Ministry of Health and B.C. Ministry of Mental Health and Addictions. Provincial Guideline for the Clinical Management of High-Risk Drinking and Alcohol Use Disorder. 2019. Vancouver, B.C.: BCCSU. Available at: https://www.bccsu.ca/clinical-care-guidance/. Author: British Columbia Centre on Substance Use (BCCSU) Publisher: British Columbia Centre on Substance Use (BCCSU) Document Purpose: Clinical guidance Publication Date: December 2019 Target Audience: Physicians, nurses and nurse practitioners, pharmacists, allied health care professionals, and all other clinical and non-clinical personnel with and without specialized training in addiction medicine, who are involved in the care and management of individuals, families, and communities affected by alcohol use. Contact: British Columbia Centre on Substance Use 400-1045 Howe Street, Vancouver, BC V6Z 2A9 [email protected] Land Acknowledgement The British Columbia Centre on Substance Use would like to respectfully acknowledge that the land on which we work is the unceded territory of the Coast Salish Peoples, including the territories of the xwmeθkwey’em (Musqueam), Skwxwú7mesh (Squamish), and sel’ílweta| (Tsleil-Waututh) Nations. About the BC Centre on Substance Use e BC Centre on Substance Use (BCCSU) is a provincially networked organization with a mandate to develop, help implement, and evaluate evidence-based approaches to substance use and addiction. e BCCSU seeks to improve the integration of best practices and care across the continuum of substance use through the collaborative development of evidence-based policies, guidelines, and standards. -
Best Practice Recommendations for Canadian Harm Reduction Programs That Provide Service to People Who Use Drugs and Are at Risk for HIV, HCV, and Other Harms: Part 2
Best Practice Recommendations 2 for Canadian Harm reduCtion Programs tHat Provide serviCe to PeoPle WHo use drugs and are at risk for Hiv, HCv, and otHer Harms Working grouP on Best PraCtiCe for Harm reduCtion Programs in Canada Acknowledgements We would like to thank the Canadian Institutes of Health Research for funding this project. This document and some specific parts of it were reviewed by community experts to help us ensure that the recommen- dations are usable and the supporting evidence is clearly presented. We also owe many thanks to Heather Dickinson (RCMP) and James Stewart-Haass (Durham Regional Police) for their feedback on the draft chapter on relationships with law enforcement, and to Seth Clarke and Annika Ollner (PASAN) for their feedback on the draft chapter on education and other services for the prison context. We owe further gratitude to Cindy MacIsaac for external review of the complete draft of the document. We thank Ryan White R.G.D. for his graphic design of the document, the accompanying chapter summaries, and presentation templates. We also thank Nora Ottaway for reviewing and editing the full document. We are also deeply grateful to our knowledge translation partner, the Canadian AIDS Treatment Information Exchange (CATIE), for their efforts to ensure that Canadians know about and can access the Best Practice Recommendations. Disclaimer The opinions and recommendations in this document reflect those of the authors and do not necessarily reflect those of their employers or the Canadian Institutes of Health Research. SUGGESTED REFERENCE: Strike C, Watson TM, Gohil H, Miskovic M, Robinson S, Arkell C, Challacombe L, Amlani A, Buxton J, Demel G, Gutiérrez N, Heywood D, Hopkins S, Lampkin H, Leonard L, Lockie L, Millson P, Nielsen D, Petersen D, Young S, Zurba N. -
Homelessness and COVID-19: Innovation Snapshot — Alcohol Management Program Pilots
JULY 2020 HOMELESSNESS AND COVID-19: INNOVATION SNAPSHOT Alcohol Management Program Pilots hen the COVID-19 pandemic hit, Shannon interventions intended to decrease the negative physical Smith-Bernardin, PhD, RN, CNL, cofounder or social consequences associated with human behav- W 6 of the National Sobering Collaborative, was concerned iors. Unlike programs such as Alcoholics Anonymous, about people with alcohol use disorders who are expe- the harm reduction approach is not abstinence-based. riencing homelessness. They were being placed in Examples of public health initiatives that employ harm isolation, quarantine, or protective housing for their reduction principles include methadone or Suboxone safety. Yet in these settings, they would be at high risk treatment programs for people with opioid use disorders, of withdrawal and the array of health care risks it brings, or syringe exchange programs to mitigate the spread of including death. Recognizing the importance of this HIV. While a harm reduction approach can be used to issue, Smith-Bernardin partnered with Alameda County treat alcohol use disorder for withdrawal, one of the main and San Francisco County to pilot one of the country’s challenges to doing so is that it must be done in a high- first managed alcohol programs. They are using these touch, carefully managed, and stepwise fashion to avoid pilots to not only meet the immediate health needs of abrupt withdrawal and possible risk of death. this population, but also to collect best practices in the hopes of replicating the program for people experiencing homelessness more broadly and under non-COVID-19 Managed Alcohol Programs circumstances in the future.