PROGRAMME Official opening Thursday August 15th at 09.00

Keynote speakers

Thursday August 15th 09.45–10.30 Anita Schjøll Brede Artificial intelligence, human empathy and future knowledge nitnit.com

Artificial intelligence and its impact on the future of the university. AI technology will radically change the way we work, live and learn over the next decade. How will it impact the universities specifically? What changes should you expect, what preparations should you do? And why is it that some people seem overly excited about this, while it honestly is a little overwhelming and scary sometimes? This talk will take us through what AI is (and isn’t), specific use case examples in the university context, the ethical implications and consequences that we need to discuss and some future scenarios.

Friday August 16th 09.00–09.45 Professor Jan Gulliksen Digital transformation of universities and kth.se/profile/jangul

Digitalisation is the most important societal transformation factor of our time, since the industri-alisation. Internet has given us the opportunities to do things in completely new ways, and even to do entirely new things. This change also affects our universities in ways far more profound than what yet has been seen – new ways of educating, digital transformation of our university admin-istration, research on and with digitalization and for societal collaboration are the main areas of development. This talk will discuss some of the challenges and possibilities of using digitalization to change universities and higher education.

Friday August 16th at 12.15 Kati Hagros It always seems impossible until it’s done people.aalto.fi/kati.hagros

Aalto University is half way done on implementing it’s 5-year holistic digitalization roadmap. We have set ourselves ambitious goal: we aim to be an acknowledged European leader in digitalization research and practice by 2022. Will we reach this goal? What have we learned on the way? What are the success stories and epic failures so far? What next? This talk will open up what to expect when moving from digitalization hype to real life action. We will finish NUAS Forum by focusing on execution - in a sustainable way. TRACK A Digitalization and Managing Change

Thursday 15.08.2019

11:00–11:45 Social media and the modern organization Ragna Kemp Haraldsdottir Adjunct Lecturer, University of Iceland Lecture location t.b.a. Social media has become an influential proxy in our private lives as well as in our workplaces. Some might even claim that we are in the midst of yet another social revolution, as the digital platform of social media has radically changed the way people interact and communicate. Social media has the potential to offer benefits for organizations, that manage to develop appropriatepolicies and practic- es. Still, the use of social media in the workplace also poses challenges, such as the risk of overuse, multitasking, changes in communication patterns,and the risk of weakeningthe importance of richpersonal communicationand strong ties between co-workers.In this presentation I will introduce different aspects of social media use iorganizations, using practical examples and focusing on ways to better understand and make use of the benefits social media brings to a workplace, while managing the potential risks of this social revolution.

When Artifical Intelligence meets Learning Analytics Professor Dr. Barbara Wasson Director of the Centre for The Science of Learning and Technology (SLATE) and Professor of Pedagogical Information Science at the Department of Information Science and Media Studies, University of Bergen, Norway Lecture location t.b.a. Learning Analytics (LA) has emerged over the past 7 years as a promising field of research and do- main of practice. With roots in Artificial Intelligence (in Education), Educational Data Mining (EDM), and Big Data, the field omprisesc research into the challenges of collecting, analysing and reporting data with the specific intent to improve learning and the contexts in which it occurs. In this talk I will give an overview of the field with specific emphasis on where AI and LA meet.

13:00–13:45 How to succeed in the recruitment process Professor Peter Maassen Univeristy of Oslo Lecture location t.b.a. Information will be updated.

University premises and digitalization – impact on everyday life Oddvar Skjæveland Advisor in Mellomrom Architectural Psychology and senior researcher at Høgskulen på Vestlandet Lecture location t.b.a. Different shapes of offices - strengths and weaknesses (cell offices, landscape, activity based) 14:15–15:00 Scan It or Shred It: The Digitalization of Analogue Archives Mikko Eräkaski Development Manager, National Archives of Harald Lindbach Stipendiat medie- og dokumnetasjonsvitenskap UiT: The Arctic University of Norway Lecture location t.b.a. Is it safe to shred documents after digitalization or is it necessary to archive them also? How will the historians of the future access the data being created today? The National Archives of Finland will present their digitalization project and then a historian will discuss the long-term ramifications.

How to meet the future with robotization Jere Reinikainen Head of HR and Financial systems and reporting, University of Lecture location t.b.a. Examples on how has been working with robotization. Jere Reinikainen who works as Head of the system team at the University of Helsinki talks about the their work on robotization in economics and HR processes. This lecture will discuss challenges in these processes, what the work has resulted in and how the work has made more organizational parts interested in robotization.

Lessons from Denmark – how to manage big digitalization projects Lars Frelle-Petersen direktør i Dansk Industri Digital Lecture location t.b.a. The presentation will give a brief introduction to Danish digitalization policy but focuses on the Danish experiences from governing large sector wide digitalization projects. What works in terms of governance setups, mix of team competences, user engagement?

Friday 16.08.2019

10:00–10:45 Bergen digitalization day – sharing digitalization practices Kristine Breivik Assistant Faculty Director, Faculty of Mathematics and Natural Sciences, University of Bergen Lecture location t.b.a. To succeed with our digital transformation we need to build a culture for digitalisation through creating a common sense of urgency and constantly building knowledge. As universities, we are lucky to have the latest knowledge in house. Let us use this advantage! In October 2017, the Rector-ate at the University of Bergen did just that. They invited all UoB employees to an event they called The Digital Day. Their goals were to inform, inspire and motivate all employees and give them an opportunity to develop their digital knowledge and skills together. uib.no/en/rektoratet/110250/digital-day-employees

Working environments in progress in the digital era Niclas Sandstrom Helsinki University Anne Nevgi Lecture location t.b.a. Information will be updated The future (digital) role of controllers in University organizations – challenges and possibilities Professor Matti Skoog Åbo Akademi & Stockholm University Lecture location t.b.a. Matti Skog has for long been interested in the changed role of controllers in his research. This lecture will focus on and give examples of how digitization and artificial intelligence will change the conditions for the profesinal controller.

Digital Difficulties – You want change but not for yourself Jaakko Kurhila, Chief digital officer, University of Helsinki Lecture location t.b.a. Traditional research universities perform an eternal task of cultivating select people to advance sci- ence. Selectiveness is an important quality metric. There is increasing societal pressures to widen ac- cess and to be more effective in education. Digital tools do not help unless there is a cultural change.

11:00–11:45 Transforming the university administration – from control to service? Niclas Lindgren senior management consultant and the CEO of Renesans Consulting Dr. Turo Virtanen professor of political science, administration and organisation studies at University of Helsinki Lecture location t.b.a. University administration is often seen as non-supportive, controlling and inhibiting. When asked about how it should be, the need and expectation seems to be for more flexibility, proactivity and cooperation – better service. Traditionally, better service in universities has been achieved by renaming the administration into something with the word ‘service’ and hiring more people. Due to increased competition and diminishing government funding, new ways have to be found.

Digitalization offers us new opportunities. But, better service has many dimensions. Who is actually our ‘customer’ or service user and what does he or she really expect? Seen through the eyes of our service user, what does our service offering look like and what’s digital and what’s physical? How do we deliver our services? Do we, as an organisation, actually have a common understanding of ‘good service’ and how it could and should be delivered – do we really have a service culture? Finally, looking at ourselves as leaders in the administration, how do we set targets to, lead and develop our services, and, the most important thing, how do services and actual resources, like money and time, connect? These are complex questions that are continuously battled in the Finnish university sector and here is a glimpse into what actually has been done.

Matchmaking and torchbearing: Project managing transformative changes Ellen Koyote Millar Senior Adviser – Project and Process Improvement Office, The Univeristy of Oslo Lecture location t.b.a. I want to share some key insights and experiences from the teams I work in at The University of Oslo, about how we are: - implementing a shared language and framework for projects - defining, enabling and supporting key roles - encouraging and practicing necessary attitudes and skills - creating spaces for connecting, sharing and learning - building greater tolerance for uncertainty and imperfection. Reimagining IT at University of Oslo – Transforming IT services to the needs in the 21th century Lars Oftedal Director of Information Technology, University of Oslo Lecture location t.b.a. Reimagining IT at University of Oslo is about how the IT organization can transform IT services to help the university to reach our goals in teaching, research and innovation. Reimagining IT shifts our perspective to put users first and echnologyt second, but still having focus on security and privacy. The lecture will describe how University of Oslo are trying to change how IT will be governed and organized to support world class research and education.

KTHs work on structured interviewing techniques Maria Salling Funktionsansvarig Rekrytering Kungliga Tekniska Högskolan Lecture location t.b.a. The seminar will focus on the method competence-based recruitment in general and structured interviews in particular and how KTH is implementing this method, challenges, findings and results.

T R ACK B Education in a Digital Perspective

Thursday 15.08.2019

11:00–11:45 Perspectives on Digital Student Counselling – Can we change classic one-to-one counselling to digital one-to-many counselling for the benefit of students? Anne Teglborg head of Counselling and Studyinformation, Aarhus University Pernille Kindtler head of Guidance & Admissions, University of Copenhagen Lecture location t.b.a. This workshop will look at possibilities for developing the digital student counselling from different perspectives: • What do students expect from a (digital) counselling service? • What is at the core of counselling in a digital world? • Which implications will further digitalization have for the profession and the counsellors? • How do University of Copenhagen and Aarhus University work with digital counselling?

We will shed some light on these perspectives and invite the participants to join in the discussion. Spotting fraud in Credentials from the Middle East This session will provide tips and tricks for spotting fraud in foreign credentials with a focus on credentials awarded in the Middle East. Special attention will go to credentials awarded in Syria. Samir Gabro Credential Evaluator, Swedish Council for Higher Education, Swedish ENIC-NARIC Lecture location t.b.a. This session will provide information on spotting irregularities and verifying the authenticity of foreign credentials. What is an irregularity and when can we consider an irregularity as a red flag? Often, the definitive answer to this question is country-specific, but this session will provide some general tips and tricks that work with nearly all credentials. We will speak about looking at the bi- ographical data, building an internal reference database, checking for logical error. Next to this, we will give an explanation to several methods that you can use to verify the authenticity of a creden- tial. Some examples of these are verification databases, contacting the issuing authorities, doing a forensic check of the original documents. What are the advantages and disadvantages of these steps, and when to use each one of them? The session will also include a case study about the role of social media in marketing and selling fraudulent credentials from the Middle East.

13:00–13:45 Digitalization of the international office – benefits and challenges Paul Leys policy advisor, International Relations Office, Lecture location t.b.a. Can you imagine what would happen if you could exchange data electronically and safely (and in real time) with every university in Europe? The Erasmus without Paper (EWP) project is an initiative aiming to digitalise the Erasmus+ mobility process. Nearly 1.000 universities in Europe are already part of this digital ecosystem and efforts are now underway to expand it to around 5.000 higher education institutions across 34 Erasmus countries, as well as to enable other digital services to run on the EWP infrastructure.

In this session we will explore how mobility processes will look like when using digital opportunities. Benefits of the digital transformation will be discussed alongside the challenges to achieve a paperless administration of student mobility.

Electronic exam room Outi Valkama E-learning specialist in Educational technology services at the University of Helsinki Sari Kuitunen Educational specialist in Lecture location t.b.a.

An electronic exam type called “examination aquarium” has spread during the last couple of years amongst Finnish Universities and Universities of applied science. Exams are taken in specific exam rooms (i.e. examination aquariums) equipped with recording video surveillance. Students can take their exam whenever they want to inside the predefined exam period. All universities are using the same system called EXAM, which is developed by a consortium of universities with the support from the Finnish IT Centre for Science - CSC. A common system makes national co-operation possible. This year we are starting joint exams and enabling the shared use of exam rooms, providing more flexibility for the students and reducing administrative work. The opportunity trap- Education and employment in a changing world Magnus Karlsson Senior lecturer, Lecture location t.b.a. Technological innovation is changing the nature of many jobs and we are told that employers seeks ever increasing qualifications of their workers. The opportunity to make a better life is enshrined in the belief that education must keep pace with technology. This view of skill-biased technological change has been described as a race between education and technology. In this race young people are convinced that the only way to get access to the labour market is by postsecondary credentials. This makes the younger generation eager of pursuing higher education to fit the demands of the future. At the same time they are worried that their investments in the educational system might not pay off. Who knows what tomorrows labour market will look like? In the race between education and technology they find different stories told by public policy experts. They are told that the increasing inequality is a result of the education system failing to keep pace with technological innovation, but at the same time that the technological revolution could also mean the end of work. In this lecture I will address some the outcomes of this situation. 14:15–15:00 Transition of the degree-issuing process from paper-based to digitalized? Sofia Knutz Head of the Degree Office at KTH Royal , Sweden Lecture location t.b.a. KTH has changed the process for issuing degrees as well as the actual degree certificate from paper- based to digitalized during the last year. The aim of this session is to share the experience of this work.

Where are we going? Hype cycle 2019 in education? Looking at the old hype cycles, what went right, what went wrong in predicting the future? Jan-Martin Löwendahl Gartner Lecture location t.b.a. Information will be updated.

Digital transfer of student records news from the EMREX network How can this system assist institutions with international admission and recognition? Geir Vangen Director of IT-development, Unit, Directorate for ICT and Joint Services in Higher Education and Research, Norway Lecture location t.b.a. The EMREX network, initially co-funded by Erasmus+, addresses the EU 2020 target that 20% of higher education students should be mobile during their studies. EMREX focuses on the electronic exchange of student achievement. Together with other initiatives, like Erasmus Without Paper, ESC, ESMO, SEAL, MyAcademicID, it is part of a wider set of activities supporting digitalization of student mobility. In 2016-2017, the EMREX project ran a field trial in Finland, Norway, Sweden, Denmark, Italy and , testing new ways to make the administration of student mobility easier by sending data digitally. Over 100 students from 30+ HEIs in these countries logged into their student portals at their home universities and collected their study achievements electronically from the host univer-sities, without the need to send paper copies. Since then, the network has converted into a working production environment. EMREX is spreading out to new countries and provides more value to users by augmenting the service catalogue. EMREX is now extended to employers, Enic-Naric organiza-tions and other organizations in need of achievement information. News from the EMREX network will be presented at the session — on development, expansion, and plans for the future. The EMREX solution will be demonstrated live during the session. Friday 16.08.2019

10:00–10:45 TECH.PHIL: Technology and Society / The working life portal Hanne Cecilie Geirbo Associate Professor at Oslo Metropolitan University, Norway Marianne Brattland director of education at OsloMet, Norway Lecture location t.b.a. Tech.Phil: Technology and Society Digital competence is a key factor in ensuring the employability of candidates in all professions vital to our society. This course will provide a fundamental understanding of our digital world. Technol- ogy and Society gives an overview of how technology affects our lives and the way we work, as well as our social structures, work patterns and individual preferences contribute to shaping technology. Social media, digital governance, and eHealth are all examples of how technology has profoundly changed our everyday lives in the last few decades. An understanding of the benefits and limitations of technology is vital in any profession, regardless of field or specialty.

The working life portal A national platform and market place for interaction from education to employment. An internal group at OsloMet identified the need for oordinationc of administrative processes regard- ing practical training. OsloMet conducted a preliminary project to identify the user demands for the various actors involved in practical training. The analysis from the preliminary project resulted in an application for funding to Difi. 7.65 MNOK is granted OsloMet and the development of a national platform for interaction from education to employment. The project aims at releasing the national solution by June 2020. Goals: • Higher quality of practical training • Improved and simplified interaction between the actors involved in practical training • Lower use of resources and improved user experiences for students, practical training places and education institutions

Would you recognize a MOOC if you saw one? Jessica Stannard Policy Officer, Team International Recognition, the Netherlands Organisation for International Cooperation in Higher Education – Nuffic, Dutch ENIC-NARIC Lecture location t.b.a. Professionals in the field of higher education have been hearing about Massive Open Online Courses (MOOCs) for several years now, but have you ever been called upon to evaluate them for transfer credit? If the answer is “yes”, have you come up with an evaluation methodology that works for you? Or do you simply dismiss them as non-formal learning? During this session we will look at MOOCs and other types of digital learning that have become popular in the past 10 years, including what is being offered, in what form, and by whom. Recent European initiatives are exploring a methodology that can be used to recognize digital learning, provided certain conditions are met. During this session we will take a look at this methodology and discuss whether the proposed guidelines can be applied in daily practice.

Lecture, workshop: Digital learning environments, learning analytics? Petri Ihantola, Associate Professor, Department of Education, University of Helsinki Lecture location t.b.a. GDPR is making this tricky, but analytics is becoming more and more important.

ENIC/NARIC and a university representative about the pros and cons. Friday 16.08.2019

10:00–10:45 TECH.PHIL: Technology and Society / The working life portal

Empowering students: Peer Advising through Social Media Scott Lewis International Programs Manager, CBS, International Office, Danmark Mette Kloch Copenhagen Business School, Denmark Lecture location t.b.a. CBS International Office has experimented with connecting students on social media. Students who go abroad are eager to share their experiences and at the same time, students who are planning their stay abroad have many questions. If you connect these two groups and if you are willing to let go of your role as an expert, you can engage students in knowledge sharing and reduce the number of e-mails and redundant questions to the mobility advisors. The speakers will open a discussion on challenges and advantages of peer advising through Facebook and Instagram.

11:00–11:45 Automatic recognition – a necessity or nuisance? Joachim Gümüs Kallevig Head of Section, the Norwegian Agency for Quality Assurance in Education – NOKUT, Norwegian ENIC-NARIC) Kaja Schiøtz Senior Adviser, Faculty of Humanities, University of Oslo, Norway Lecture location t.b.a. By 2020, all countries within the European Higher Education area will be required at a national level to automatically recognize each other’s Bachelor’s and Master’s degrees. What are the implications of this for the higher education institutions? What are the implications of this when it comes to legal certainty? Both ENIC/NARIC-offices and higher education institutions make assessments today for individuals. These assessments are based on proven methodology and take into account the authen-ticity of the documents presented as well as other individual circumstances. Automatic recognition may seem as an easy way for the applicant to prove a required competence. But are there any pitfalls to be aware of? And how can we make the receiver of these automatically issued recognitions aware of these pitfalls? A discussion between a national ENIC/NARIC and a university representative about the pros and cons. TRACK C Open Science

Thursday 15.08.2019

11:00–11:45 The Societal Impact of Open Science David Budtz Pedersen Professor of Impact Studies and Science Communication and Director of the Humanomics Research Centre. in Copenhagen, Denmark Lecture location t.b.a. In this presentation I introduce key building blocks for designing a Responsible Impact Indicator for Open Science by allowing researchers to have significant influence on how their impact is represented and communicated. Moving beyond simplistic notions of bibliometric and economic impact, the presentation outlines a number of new approaches to assessing Open Science activities and their consequences for society. Drawing on the current literature, I show that there is considerable room for researchers, universities and funding agencies to establish impact assessment tools based on a wide range of pathways and partnerships while taking into account disciplinary diversity and local context. Taking into account that impact is co-created with stakeholders and practitioners in society, indicators of research outputs are useful for providing analysis and contribution mapping, while less likely to document the resulting societal change.

13:00–13:45 Open Data and Engagement in Knowledge Production Timo Aarrevaara Professor of Administative Science, , Finland Lecture location t.b.a. Open data and sharing of methods have become valuable practices of research. Producing knowledge and sharing open data are not isolated from the core functions of higher education institutions but are a part of the external activities of the scholarly community. In order to make use of open data, tools and resources are needed to identify and utilize the data for purposes such as evidence-based decision making. It is primarily about engagement of scholars and their core tasks. It is evident that engagement seems to be realised in different ways, depending on each scholar’s discipline, type of higher education institution and the stage of their career. This presentation is based on data collected at the end of 2018 to determine engagement in external activities. Friday 16.08.2019

10:00–10:45 Organizing national research data management services Max Petzold professor. University of Gothenburg, Sweden Lecture location t.b.a. The purpose of Swedish National Data Service (SND) is to provide a coordinated and secure structure for describing, depositing, sharing, and finding research data. SND is governed by a consortium consisting of seven universities: University of Gothenburg, Karolinska Institutet, Lund University, Stockholm University, Swedish University of Agricultural Sciences, Umeå University, and Uppsala University. From 2018 to 2022 SND will undergo major changes to develop, grow, and expand its activities. Key activities include the development a secure system for restricted data (sensitive infor- mation) and handling BIG data for other major infrastructures. The organization supports nearly 30 universities in developing and running local data access units (DAUs) to support the researchers in their preparations of the research data and meta data.

Walking the line finding the sweet spot. How to keep operations legal, keeping the researchers happy and the administrative costs minimal Maria Rehbinder Senior Legal Counsel at and Certified Information Privacy Professional (CIPP/E) Lecture location t.b.a. Information will be updated.

“Disrupting the subscription journals business model for the necessary large-scale transformation to open access” (RS) “Open access publishing cost models” (ML) Ralf Schimmer Max Planck Digital Library: Hanken School of Economics Mikael Laakso associate professor, Hanken School of Economics Lecture location t.b.a. Information will be updated.

11:00–11:45 Session Title TBA Micaela Magas Lecture location t.b.a. Information will be updated TRACK D Sustainability

Thursday 15.08.2019

11:00–11:45 Reducing carbon emissions from flying. Challenges and possibilities: session 1. (These 2 sessions will be virtually available and presenting different perspectives from Nordic universities.) Christian Solli Miljørådgiver, NTNU Mikael Östblom Public Relations Officer, Chalmers University Sigurlaug Lövdahl Office Director, Division of Operations and Resources, University of Iceland Meri Löyttyniemi Senior Advisor, Sustainability, Aalto University, Research & Innovation Services Lecture location t.b.a. How to tackle the growing contradictory pressures of high-level research, interactive learning, internationalization and climate emissions? The workshop will give you useful examples for reducing and compensating carbon emissions from flying. • Setting the scene by senior sustainability advisor, Meri Löyttyniemi, Aalto University. Meri acts also as the chair of NUAS Sustainability and will moderate the session. • NTNU experiences from the campaign “Reiseløftet” by environmental advisor Christian Solli • Communication Strategist Mikael Östblom from Chalmers/GU GMV sharing his experience on business travel. By ferry from Denmark to Iceland… • Office manager Sigurlaug Lövdahl from HI, University of Iceland “Iceland the island – different challenges” 13:00–13:45 Reducing carbon emissions from flying Challenges and possibilities: Session 2. (These 2 sessions will be virtually available and presenting different perspectives from Nordic universities.) Virpi Kuitto Environmental Adviros, University of Helsinki Ullika Lundgren Sustainability Controller at the University of Gothenburg, Sweden. Tomas R. Poulsen University of Copenhagen Meri Löyttyniemi Senior Advisor, Sustainability, Aalto University, Research & Innovation Services Lecture location t.b.a. • Key findings from the previous session by senior sustainability advisor, Meri Löyttyniemi, Aalto University (moderator of this session) • Sustainability expert Virpi Kuitto from University of Helsinki presenting the developing policy and flight compensations of UH • Sustainability controller Ullika Lundgren from Gothenburg University presenting the internal Climate Fund as a tool for reduced environmental impact • Greencampus manager Tomas R. Poulsen from University of Copenhagen with the headline “Addressing behavior? – department and personal employee travel and CO2-emission footprint at UCPH” How to tackle the growing contradictory pressures of high-level research, interactive learning, internationalization and climate emissions? The workshop will give you useful examples for reducing and compensating carbon emissions from flying.

Friday 16.08.2019

13.00 Closing of the program

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