OUH Annual Report & Accounts 2019-20
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OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Annual Report & Accounts for 1 April 2019 - 31 March 2020 1 2 Oxford University Hospitals NHS Foundation Trust Annual Report and Accounts 1 April 2019 – 31 March 2020 Presented to Parliament pursuant to Schedule 7, paragraph 25 (4) (a) of the National Health Service Act 2006 3 © 2020 Oxford University Hospitals NHS Foundation Trust 4 Table of Contents WELCOME................................................................................................................................... 6 Message from the Chief Executive Officer ............................................................................. 7 PERFORMANCE OVERVIEW ........................................................................................................ 9 Introduction .......................................................................................................................... 10 About Us ............................................................................................................................... 10 Our Business Plan ................................................................................................................. 12 Our Partnerships ................................................................................................................... 13 Patient Activity ..................................................................................................................... 14 Operational Performance ..................................................................................................... 15 Financial Performance .......................................................................................................... 27 Our Ambition and Future Priorities ...................................................................................... 35 Health and Safety ................................................................................................................. 38 Patients’ Experience ............................................................................................................. 41 ACCOUNTABILITY ..................................................................................................................... 49 Directors’ Report .................................................................................................................. 50 Trust Board Membership ...................................................................................................... 51 Council of Governors ............................................................................................................ 54 Regulatory Ratings ................................................................................................................ 76 Remuneration and Staff Report ........................................................................................... 80 NHS FOUNDATION TRUST CODE OF GOVERNANCE ............................................................... 120 NHS Code of Governance ................................................................................................... 121 Statement of the Chief Executive’s Responsibilities as the Accounting Officer ................ 141 ANNUAL GOVERNANCE STATEMENT ..................................................................................... 143 Explanation of Financial Terminology ................................................................................ 165 Statement of Comprehensive Income ................................................................................ 165 Statement of Financial Position .......................................................................................... 166 Statement of Changes in Equity ......................................................................................... 167 Statement of Cash Flows .................................................................................................... 167 Glossary .............................................................................................................................. 169 ONLINE RESOURCES ............................................................................................................... 176 Useful Websites .................................................................................................................. 177 INDEPENDENT AUDITOR’S REPORT AND ACCOUNTS ............................................................ 179 5 WELCOME 6 Message from the Chief Executive Officer Welcome to the Annual Report, from 1 April 2019 to 31 March 2020, of Oxford University Hospitals NHS Foundation Trust. I would like to reflect on a year of great change which has included some significant milestones as well as a number of ongoing challenges which we will continue to tackle in the next 12 months. Thank you to our staff Firstly, on behalf of the Trust Board, I would like to thank all our staff for everything that they have done to provide safe, high quality care for patients – not least during our response to the COVID-19 pandemic which dominated the end of 2019-20 and the start of 2020-21. The common purpose, focus and determination of all staff in this unprecedented time has been a source of deep pride in what we have done as one team at OUH, but there have also been moments of great sadness. We have lost a number of staff to COVID-19 and I want to pay tribute to them. Our thoughts are with their family, friends and close work colleagues who are deeply affected by their loss. We are a team and every single member of our team is precious. None of us can deliver our service to patients alone and so we stand together in honouring the memories of our colleagues and sharing the sadness of their families and everyone else who loved them. Operational and financial performance In June 2018, we agreed enforcement undertakings with NHS Improvement (NHSI) which committed the Trust Board to clear plans leading to improvements in performance on key priorities. Thanks to the efforts of all staff and a clear focus on these priorities, NHSI formally lifted most of these enforcement undertakings in January 2020 and issued a compliance certificate which recognised the ‘significant progress’ made in respect of governance, planned care, emergency care, and workforce planning, along with the development of an Integrated Improvement Programme to ensure delivery of plans. Concerns remained in relation to finance. In addition, in November 2019 the Care Quality Commission (CQC) lifted conditions placed on the operating theatres in the main John Radcliffe Hospital building following the completion of refresh works. The theatres were officially re-opened in September 2019 at the end of the refresh project, which started in April, and the CQC visited in November. The refresh project was a challenging logistical exercise but our staff rose to the challenge to ensure that the environment they work in matches their clinical excellence and professionalism, helping to deliver the standard of care that the Trust aspires to. Our reduced operating theatre capacity during this time – and national guidance to postpone elective surgery from March 2020 to prepare for COVID-19 – contributed to an 7 increase in the number of elective patients on waiting lists for 52 weeks from eight patients on 31 March 2019 to 25 patients on 31 March 2020. We experienced a 2.7% increase in the number of patients using our Emergency Departments at the John Radcliffe Hospital in Oxford and the Horton General Hospital in Banbury in 2019-20 – 83% of patients were seen, treated and either discharged or admitted to hospital within four hours. As a result of the reduced elective activity and the increased emergencies which are reimbursed at a lower rate, our end of year financial position was disappointing. We reported a deficit of £12.8 million. The Trust Board recognises the need to ensure a robust and sustainable approach to financial recovery plans and is working closely with NHS England and NHS Improvement (NHSE&I) on a Financial Governance Review. Significant developments 2019-20 was a year of exciting developments across the Trust. An expansion of Sobell House Hospice on the Churchill Hospital site was completed so that more families can benefit from this valuable expertise in palliative and end of life care The major project to modernise and expand the Emergency Department on the John Radcliffe Hospital site is nearing completion Construction of the new Ronald McDonald House Oxford (free accommodation for families of children in hospital) was completed and we look forward to it opening when COVID-19 restrictions are lifted We celebrated the 10th anniversaries of both the Oncology and Haematology Centre on the Churchill Hospital site and the Heart Centre on the John Radcliffe Hospital site A new chemotherapy service for children is now available at the Horton General Hospital in Banbury so that patients in the north of the county can receive treatment closer to home Looking ahead It promises to be another busy and eventful year as we begin to implement our new Trust Strategy for 2020-25. I look forward to working with our staff, patients, Foundation Trust members and governors, health and care system partners, GPs, Healthwatch Oxfordshire, MPs and local authority colleagues, and many others over the next 12 months. Dr Bruno Holthof Chief Executive Officer 23 June 2020 8 PERFORMANCE OVERVIEW 9 Introduction This section provides information on Oxford University Hospitals