Amsys Training

ACMT Apple Certified Mac Technicians Course

Duration: 8 Days. Price: £2450 + vat

Course Description Individuals wishing to become an Apple Certified Macintosh Technician (ACMT) must complete one hardware and one software exam at a minimum. This eight day course encompasses both aspects. Four days are spent preparing for the hardware exam and 3 days for the software exam, with one day set aside for the exams. The course is a mixture of leader led theory and extensive hands on practicals including take apart sessions on the latest Apple desktop hardware.

Prerequisites? Some Basic Knowledge of using a computer

Course Outline

Day 1 This introductory chapter provides an overview of Apple's Internal Components business policies regarding ethics, privacy, and proper Identify slot and connector types, major modules business conduct as it relates to Apple. Basic Computer common to Macintosh desktops and list common Theory & Terminology malfunctioning symptoms.Power Management Overview of the main components that make up a Understanding of how the computer receives and Macintosh Computer. distributes power to all the components along with how Underlying Technologies. to troubleshoot power problems. This course introduces you to some key technologies implemented in Apple computers, including: Day 3 • Processors, • Memory, • Hard Drives, their connectors Apple Recommended Hardware Tools including SCSI, ATA, SAS, SSD. • Optical drives, Liquid Crystal Displays (LCD's) • Expansion slots including PCI, ExpressCard/34, SD Card Basic Networking Theory & Troubleshooting Slot, • Audio & Video in/out, • Modem, • Ethernet, Networking – Wireless and AirportApple Professional • Airport, • Bluetooth, • FireWire, • USB, • Infrared, Desktops Overview and Take Apart • Universal Motherboard Architecture, • Firmware Hardware features, specifications and service issues. Architecture, • Power Management Technologies Features of ADC and Apple Pro mice and keyboards. including PMU, SMU, SMC, • Circuit Sensors including Xserves Sudden Motion Sensor, ALS (Ambient Light Sensor). Introduction to Apple Servers. How to troubleshoot Apple iMac (Slot Load/Flat Panel) Take Apart and Intel-Based Macintosh Foundations Troubleshooting Explanation of the transition made by Apple from Component isolation and take apart PowerPC to Intel Macintoshes. Apple iMac G5 Take Apart and Troubleshooting How the Hardware and Software difer and how to Component isolation and take apartPowerMac G5 Take troubleshoot them. Apart and Troubleshooting Troubleshooting and Administrative Reference Tools and Component isolation and take apart Materials Looking at online tools, such as Global Service Exchange Day 4 (GSX), Apple Support Articles (Knowledge Base), Service Mac Pro Take Apart and Troubleshooting Source and the Discussion Boards. Component isolation and take apart Intel iMac Take Apart and Troubleshooting Day 2 Component isolation and take apart Hardware Service Issues Mac Mini Take Apart and Troubleshooting Identify any hardware or software requirements to use or Component isolation and take apart upgrade a Mac, using the Apple Support Site. Apple Portable Specific Theory~ Identify special precautions when working inside an Apple Explanation of the additional components found in a portable computer. portable computer, including troubleshooting tips and Troubleshooting Tools, Diagnostics and Utilities procedures. Introduction to OSX and third party troubleshooting tools The Take Apart Process and utilities. How repairing Portable computers difer and things to General Troubleshooting Theory look out for. Troubleshooting Goals - an explanation of what Power Management professional troubleshooting should accomplish. More in-depth look into Power distribution including how Troubleshooting Steps. Technician Safety Power Adaptors and Batteries work and how to CRT Display Tools, Adjustments and Troubleshooting troubleshoot them. Overview of CRT’s, diferences between Aperture grill and iBook Take Apart and Troubleshooting Shadow mask and looking at how to adjust CRT’s. Component isolation and take apart

Three easy ways to book this course 1. Book Online at www.amsys.co.uk/training 2. Email us at [email protected] Get Certified!

3. Call us on 020 8660 9999 Amsys Training

ACMT Apple Certified Mac Technicians Course

Duration: 8 Days. Price: £2450

Course Outline Applications supported in Mac OS X v10.6, Applications created with diferent developer APIs, the UNIX concept of a process, the relationship of processes and applications, Day 5 tools to monitoring and managing processes, application PowerBook Take Apart and Troubleshooting preferences, troubleshooting, Boot Camp Component isolation and take apart MacBook Take Apart and Troubleshooting Day 8 Component isolation and take apart Troubleshooting Tools and Tips MacBook Air Take Apart and Troubleshooting Identifying OSX Utilities, repairing permissions using Disk Component isolation and take apart Utility and ID a Kernel Panic. MacBook Pro Take Apart and Troubleshooting OSX Networking, File Sharing and Internet Access Component isolation and take apart Defining common network technologies, setting rules for Open Q&A and Exam Preparation (Including Review Quiz) mail accounts, sharing volumes and modifying the permissions on a file. Apple ACMT Service Certification Examination Printing and Other Peripherals Defining peripherals, configuring printing in OSX. Day 6 Mac OS X v10.6 Troubleshooting Course Additional OSX Troubleshooting Installing Mac OS X v10.6 Describing the purpose of hidden files, troubleshoot Including Installation requirements, diferences between iApps, use Apple System Profiler to detect an external HFS+, Fat32, upgrade paths. device. Basic Usage and new features Describing features of Finder, Dock, Spaces, QuickLook Open Q&A and Exam Preparation (Including Review Quiz) etc. Locating OS version, build number using about this Mac. Apple Mac OS X v10.6 Troubleshooting Certification Examination OSX Boot Process, Startup and Login Defining boot errors for the Power On Self-Test, describing what happens during the Kernel load stage. Processes involved in loading up the system and logging in to a User Account. Preferences and troubleshooting Locating, configuring and reconfiguring System Preferences. Managing Users and Permissions Distinguish between the types of users, file and folder access and resetting passwords.

Day 7 File Systems. File systems supported by Mac OS X, file and folder locations, search paths, Disk Utility and file repair.Time Machine Introduction to Apple's built-in Backup software utility.Parental Controls How to configure and troubleshoot User Accounts using Parental Controls.Applications and troubleshooting

Three easy ways to book this course 1. Book Online at www.amsys.co.uk/training 2. Email us at [email protected] Get Certified!

3. Call us on 020 8660 9999