“Our relevancy stems from staying true to our original 1887 focus.” Board of Trade CEO Iain Black, pg. 4 april 2012 • VOLUME 52 • NUMBER 3 THIS ISSUE A long legacy of leadership A proposal for a new policy model · 3 In the past 125 years, The Board of Trade has helped create a local airport authority, Message from the saved the Line, and paved the way for the NEXUS lane. And that’s only the beginning. president and CEO· 4 munity, and it has done so under the leadership First Narrows for shipping, had lobbied for a new by wendy lisogar-cocchia People and sustainable of some of Vancouver’s greatest visionaries and city hall and post office, and had helped estab- mining · 5 Forty-five thousand, four hundred and eighty- dignitaries. lish the University of ’s Faculty five. That’s how many days will have passed This legacy of leadership began with The of Commerce. That was just the beginning. TD’s chief economist between The Vancouver Board of Trade’s in- Board of Trade’s first president, David Oppen- In the years following, The Board fought for gives financial forecast · 6 corporation in 1887 and the moment this issue heimer, a national historic figure and the city’s fairer freight rates and expanded markets for of Sounding Board rolls off the printing press. second mayor. Prior to the creation of The Board B.C.’s products. In the 1930s, then-president This year, The Vancouver Board of Trade is of Trade, Vancouver was overshadowed by the T.S. Dixon worked closely with the BC Medical celebrating 125 years of working on behalf of larger communities of Victoria and New West- Association and chaired the first meeting to Vancouver’s business community to promote minster. But with Oppenheimer at the helm, The found a cancer institute – the British Columbia prosperity through commerce, trade, and free Board immediately began lobbying the province Cancer Foundation. enterprise. For nearly as long as there has been to provide Vancouver with a land registry office, In the 1940s and 50s, the organization sup- a City of Vancouver, there has been a Vancouver a courthouse, more schools, playgrounds, and ported the development of the Trans-Canada Minister talks transportation Board of Trade. And that is no coincidence. mail delivery. Highway and the establishment of new airport. and infrastructure · 7 Although some of today’s new members may And thus, the foundation for a world-class In the 1960s, The Board issued a statement not realize it, The Vancouver Board of Trade has city was laid. declaring the urgent need for a downtown coli- played a pivotal role in making Vancouver the Over the next few decades, The Board contin- seum and convention centre, and called for the world-class city that it is today. Throughout ued to influence all three levels of government. creation of a metro transit authority. its history, this organization has championed By World War I, The Board had successfully many of the projects that now define our com- convinced the federal government to dredge the turn to page 7

Reasons why goal setting Board of Trade gives federal budget an “A” grade doesn’t work · 8 Spending and debt well managed, tax complexity for small business reduced but still an issue Improve your odds of winning an RFP · 20 The Vancouver Board of Trade, welcomed, but the issue of tax com- Harper government understands “Generally, we were pleased that representing thousands of business plexity continues to be an ongoing that jobs are created by allowing the the federal government was able members in the , challenge for business. private sector to take risks, invest, to reduce spending while encour- Board names winners of has assigned an overall grade of “A” “The federal government’s rea- innovate and grow. Metro Vancouver aging investment in the Canadian prestigious Rix Awards · 21 to the federal budget 2012/13, based sonable and prudent ‘game plan’ businesses look forward to doing economy, most notably through on the government’s steady progress continues to be the right one for more for the B.C. and Canadian the continued $1,000 new hire tax Learning the lessons of on spending control, debt manage- British Columbia and Vancouver, economies, especially by leveraging credit for small and medium busi- Steve Jobs · 22 ment and for its long-term economic and it remains the right strategy for our geographic position as the Asia- ness and support of science and vision (all “As”). Canada within a challenging global Pacific Gateway.” research,” said Elise Rees, chair of @boardoftrade The Board also gave the budget economic environment,” said Iain The Board asked its Government the committee. /VancouverBoardofTrade a tax competitiveness score of “B+.” Black, president and CEO of The Budget and Finance Committee — For more on the grading criteria, The federal government’s adjust- Board of Trade. “The spending made up of local business owners, as well as highlights from the federal boardoftrade.com ments on small business GST thresh- reductions and deficit control mea- leaders, accountants, and lawyers budget for business owners and man- olds and dividend flexibility were sures send a clear message that the — to analyze and assess the budget. agers, visit www.boardoftrade.com. Fly on your schedule. Your busy schedule can change quickly, so we fly when you want to. No waits, no line-ups, no hassles. www.londonair.com Call us today and watch your efficiencyhours7days soar. 604-272-8123 or 1-877-399-8123

hours7days See our full events calendar at EVENTS CATCH-UP EVENTS CALENDAR UPDATE www.boardoftrade.com The Vancouver Board of Trade television broadcast schedule THURSDAY, APRIL 12, 2012 WEDNESDAY, APRIL 18, 2012 THURSDAY, APRIL 26, 2012 MEMBERS’ RECEPTION Networking Roundtable Members’ Reception at St. at Regus Regis and Gotham TRAnSPORTATIOn AnD InFRASTRUCTURE: Week beginning 7:15 – 9 a.m. Driving B.C.’s economy forward Sunday, April 8 5 – 7 p.m. renaissance Vancouver 5 –7 p.m. The Hon. Blair Lekstrom, Minister of Transportation regus (Park Place) Harbourside Hotel St. regis Hotel and Infrastructure, Province of British Columbia Sponsored by: Regus Sponsored by: Gotham Steakhouse & Cocktail Bar BUDGET 2012: Canada’s resilience in the face Week beginning FRIDAY, APRIL 20, 2012 of global economic turmoil Sunday, April 15 FRIDAY, APRIL 13, 2012 SFU: The making of an The Honourable James Flaherty, PC, MP, ABORIGINAL engaged university MONDAY, APRIL 30, 2012 Minister of Finance, Government of Canada OPPORTUNITIES FORUM 11:45 a.m. – 2 p.m. Governors’ Banquet and 2012: Success through Rix Center Awards 2012 ABORIGInAl OPPORTUnITIES FORUM 2012 Week beginning The Fairmont Hotel Vancouver consultation and Lunch keynote: Giindajin Haawasti Guujaaw, Sunday, April 22 6 – 10 p.m. accommodation Andrew Petter, President and President, Haida Nation Vice-Chancellor, Simon Fraser Vancouver Convention Centre - West 7:15 a.m. – 2 p.m. university CounCIL oF goVernorS InDuCtee B.C. BUDGET 2012 Week beginning The Westin Bayshore Vancouver Presenting Sponsor: Scotiabank Jason Mclean, The Hon. Christy Clark, Premier, Province of Sunday, April 29 BreaKFaSt KeYnote: Supporting Sponsor: McLean Group of Companies British Columbia Chief Councillor Ellis Ross, McCarthy Tétrault reCIpIent oF tHe rIX aWarD For The Hon. Kevin Falcon, Finance Minister and Haisla Nation Council, Aboriginal engageD Corporate CItIZenSHIp Deputy Premier, Province of British Columbia Business and Investment Council Teck Resources paneL SeSSIon 1 MONDAY, APRIL 23, 2012 wHY wORRY? Thoughts on the financial crisis Week beginning reCIpIent oF tHe rIX aWarD For MoDerator: CRISIS AND CONFLICT: and the importance of Canada getting it right Sunday, May 6 engageD CoMMunItY CItIZenSHIp Sophie Pierre, OBC, Global challenges in 2012 David Dodge, senior advisor, Bennett Jones Peter M. Brown, OBC, llD, BC Treaty Commission LLP, and former governor, Bank of Canada 11:45 a.m. – 2 p.m. Canaccord Financial Inc. paneLLIStS: The Fairmont Pacifi c rim Presenting Sponsors: Merle Alexander, SHAW broadcasts one Board of Trade event per week on channel 4. louise Arbour, President Canaccord Financial, Scheduled time slots are Sundays at 6:30 p.m., Mondays at 8 a.m., Bull, Housser & Tupper LLP and Chief Executive Offi cer, The Jim Pattison Group Thursdays at 11:30 a.m. and Fridays at 3:30 p.m. Broadcast times Dr. Mark Selman, International Crisis Group; are subject to change. Visit our YouTube channel for more video Beedie School of Business, highlights at www.youtube.com/theboardoftrade. Former united Nations High Commissioner for Human rights FRIDAY, MAY 4, 2012

Ian Anderson, IntroDuCtIon BY: GROWTH AND THE NEXT ISSUE Kinder Morgan Canada Frank Giustra, International OLYMPIC EFFECT Crisis Group Trustee and paneL SeSSIon 2 11:45 a.m. – 2 p.m. Coming up in the May 2012 issue of Sounding Board, look for special Executive Member; President & MoDerator: The Fairmont Hotel Vancouver features on business meetings, recruiting, socially responsible busi- Keith Henry, Aboriginal Tourism CEO, Fiore Financial Corporation ness, and arts and festivals. lord Green, Minister of State for Association of British Columbia Presenting Sponsor: Trade and Investment, British Canaccord Financial SUBMISSIOnS: Does your company have news to share? paneLLIStS: Government Send your submissions (350 words max.) to Greg Hoekstra at editor@ John walker, FortisBC Presented in co-operation with: boardoftrade.com. Please confirm you are a Board of Trade member in Business Council of Presenting Sponsors: British your email. For more on upcoming features, visit www.boardoftrade. Dave Porter, First Nations Energy British Columbia Consulate General, Great Britain com and click on Sounding Board under the resources tab. and Mining Council Media Partner: NEWS1130 Annita McPhee, ADVERTISInG: For print and web ad rates contact Deborah and Gary Tahltan Central Council MONDAY, APRIL 23, 2012 Fach at [email protected] or 604-876-0463. LunCH KeYnote: New Members’ Orientation Media Intelligence Monitoring Research Solutions MeasurementGiindajin Haawasti Guujaaw, Haida Nation 5 – 7 p.m. Join the conversation Analysis Reports Studies Media Intelligence MonitoringPresenting Research Sponsor: Pan Pacifi c Hotel SFU Beedie School of Business Sponsored by: @boardoftrade Solutions Measurement Analysis Reports Studies MediaMajor Sponsor:Intelligence FortisBC Pacifi c Brewing Company /VancouverBoardofTrade Monitoring Research Solutions Measurement AnalysisSupporting Reports Sponsors: Studies CIBC, TECK

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2 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® key issues

PUBLIC POLICY PROCESS

THE BOARD

PERMANENT EXECUTIVE POLICY COUNCIL - Priority setting COMMITTEE (POLICY, STRATEGY & ADVOCACY) - Decision Making BOARD VOLUNTEER

REGIONAL ECONOMIC GOVERNMENT - Crafting & Drafting PERMANENT TRANSPORTATION SUSTAINABILITY LIVEABILITY BUDGET - Coordination & INFRASTRUCTURE & DEVELOPMENT & PERFORMANCE - Recommendations

- Policy Creation TASK FORCES / TASK FORCES / TASK FORCES / TASK FORCES / & Development MEMBER VOLUNTEER 1 YEAR MAX TERM SUB-COMMITTEES SUB-COMMITTEES SUB-COMMITTEES SUB-COMMITTEES - Working Level

AD HOC SYNERGY GROUPS / SYNERGY GROUPS / SYNERGY GROUPS / SYNERGY GROUPS / - Member Engagement FOCUS GROUPS FOCUS GROUPS FOCUS GROUPS FOCUS GROUPS - Policy Relevance Working in your best interest As The Vancouver Board of Trade celebrates 125 years of policy achievements, it also looks toward the future, with plans to streamline and re-energize the public policy and advocacy process

by daVid hoFF engaged and they supported the work that more difficult for the board of directors to but it includes some key recommendations was done together for each other’s benefit. interact with each committee or the staff that members would be interested to learn. The Vancouver Board of Trade’s history However, over the years, this system to directly support them. The Board of 1) The creation of a “policy council” is filled with public policy achievements has become a victim of its success, as the Trade cannot solve all of the public policy made up of Board of Trade members, policy across a wide range of issues, from national number of Vancouver Board of Trade policy problems we face in the Lower Mainland. volunteers and staff to make regular deci- debt, deficits and taxes, to crime and social committees grew and the public policy de- We need to be able to be both relevant to sions on policy, strategies and advocacy. policy. These public policy initiatives were velopment and approval process became members and set priorities. 2) Gathering policy committees into four successful because they were from and for more unwieldy. Furthermore, and perhaps most impor- broad families to improve coordination and members. At times there have been more than 20 tantly, over time the need to advocate policy work-plans. The suggested groupings are: Over the past 125 years, our organization committees and task forces, some sup- was becoming lost under the development a) government budget and performance, b) has tackled issues raised by our grass roots, ported by more than 20 hard-working vol- machinery. In a competitive world, where economic development, c) transportation tapped into our membership base’s vast unteers, which caused inevitable overlap there are dozens of groups telling govern- and infrastructure and d) livability. pool of knowledge and expertise, developed and duplication, and made coordination ment’s what to do, The Board needs to able 3) Increasing the flexibility and methods options that were debated and qualified by difficult. to dedicate time and resources to selling its available to policy chairs and committees our volunteer policy committees and then For example, is the carbon tax an issue most important and pressing proposals to to do their work. crafted it all into initiatives that clearly for The Board of Trade’s Sustainability decision-makers, not just manufacturing 4) Engaging members directly and fre- defined the problem and proposed intel- Committee, the Regional Transportation good ideas. unfortunately, the “best” policy quently on public policy questions with ligent solutions. Task Force, or the Economic Development proposal doesn’t always win the day. more targeted, easy to use, self-service This member-driven method of public Committee? The answer is yes to all three. In recent months, under the direction of techniques, especially through the use of policy development remains one of the Determining an official Board position the directors and CEO, your Board of Trade exclusive social media channels. great strengths of your Board of Trade. on the carbon tax that takes into account has been reviewing its public policy process 5) utilizing the secretariat-model for Furthermore, it achieved impressive results. these three important aspects is a challenge and studying best practices. public policy staffing and to facilitate the This “bottom-up” process delivered for government professionals, let alone a A proposal has been developed to council and committees’ work. proposals that were easy for members to largely volunteer-run organization. streamline and re-energize The Board’s These proposals remain a work in prog- support and advance with their city, their In addition, although the large number public policy development and advocacy ress and we welcome your input as we move MLA, their MP, or within the business of policy committees created more oppor- process. forward with refreshing and renewing your community or civil society. Members were tunity for member involvement, it became The proposal is still under consideration, Vancouver Board of Trade.

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editor Greg Hoekstra, 604-640-5450 [email protected] loves company design Greg Hoekstra, 604-640-5450 [email protected] In 1887, the Canadian Pacific main and another named Martin Luther rail line was extended 12.2 miles King Jr. Motion pictures, the auto- Ryan Kearns, 604-640-5465 along to Vancouver, mobile, television, polio vaccine, [email protected] pulled by based loco- electronics, and mobile phones. motive No. 374. Charlie Chaplin, James Dean, advertising representatives Deborah and Gary Fach, 604-876-2513 It had been 2 years since Alex- Elvis Presley, Marilyn Monroe, The [email protected] ander Graham Bell transmitted Beatles, and Woodstock. And, lest Iain Black, president and CEO, Want more information about joining The Vancouver Board of Trade? the first speech through the first we forget, two World Wars and the The Vancouver Board of Trade Call 604-640-5460 or email [email protected]. telephone (“Mr. Watson, come here. Great Depression. industrial and general welfare of our I want to see you.”), and one year Yet we are not alone in celebrat- home.” True, business has become since the Great Vancouver Fire. It ing significant milestones this year. more complex, more integrated, was also the year when, in response Longstanding Vancouver Board of faster paced and truly global in to that devastating fire, “thirty-one Trade members are also looking nature. But as the accompanying stately gentlemen, most of them back a century or so and right- article by Board of Trade chair in frock coats and chin-chucking fully basking in their successes, Wendy Lisogar-Cocchia clearly il- high collars, with stern and con- contributions and legacy. A short lustrates (See: “A long legacy of lead- centrated mien, banded together list includes The Vancouver Sun ership,” pg. 1), our contributions Sounding Board is the official publication of The Vancouver Board of Trade and is the to promote the civic, industrial (100 years), Clark Wilson LLP (101 reflect how The Vancouver Board of major communication vehicle with members. The publication is sent automatically to all Board of Trade members. Additional copies are sent to . and general welfare of their home.” years), the Mining Association of Trade has embraced the changing ISSN: 0381-5471. The views expressed by contributing writers are their own and do (“Pipe-dreamers with a Purpose”, BC (101 years), Rotary Club of Van- landscape – or, more pointedly, as not necessarily reflect the policies or positions of The Vancouver Board of Trade. The Vancouver Board of Trade reserves the right to edit all submissions for content, length, Vancouver Sun, 1951) couver (100 years), and Harbour we have lead the change, itself. style, format and legality. “Their home” was Vancou- Cruises (101 years). Therein, in my view, is the The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, The ver, British Columbia. And their How is it that these entities not answer to the question that binds Board has been an active proponent of business in Vancouver. The World Trade Centre “banding together” represented only survive and stand the test of together the enduring firms listed Vancouver is the international division of The Vancouver Board of Trade and is affiliated the birth of The Vancouver Board time, but also excel and achieve and above: Leadership. with more than 300 WTCs worldwide. of Trade. contribute so much while others It takes many forms, it has been our mission statement A few things have happened struggle to complete the difficult aimed in a multitude of directions The Vancouver Board of Trade works in the enlightened interest of its members to promote, enhance and facilitate the development of the region as a Pacific centre for since. five-year mark intact? What do they to serve as many motivations and trade, commerce and travel. Things including the elections of possess that has enabled them to ends, and it is embodied by indi- Prime Ministers Winston Churchill evolve, to remain relevant in the viduals as distinct and contrasting our basic principles The Board believes that the market system is the only system that works effectively in and Wilfred Laurier. Alberta, New- minds of their customers and stake- as the 125 years of history that the allocation of scarce economic resources for efficient and stable economic growth foundland, Saskatchewan and holders, and to consistently present separate us from our humble roots. and job creation. The Board recognizes the imperfections of the market system and Yukon joining the confederation compelling career options for the But its common threads include supports the need for publicly provided services such as social services, health services and public education. The Board supports the philosophy of less government involve- of Canada.The formation and men and women who built them tenacity, focus, toughness, re- ment in the business sector and believes that governments should not do what can be then the dissolution of the Soviet through the last century? sponsiveness, vision, unbridled done in whole or in part by the private sector. Union. Canadian women securing While I have been in my role optimism and being driven by basic Publications Mail AGREEMENT No. 40011551 the right to vote (1919, in case you for only six months, it is already values and a few nonnegotiable RETURN UNDELIVERABLE CANADIAN ADDRESSES TO were wondering). The elections of apparent to me why through the principles. the vancouver board of trade/world trade centre vancouver 22 American presidents, includ- last century and a quarter The As we celebrate our first 125 Suite 400, 999 Canada Place Vancouver BC V6C 3E1 ing two named Roosevelt and one Vancouver Board of Trade has re- years throughout 2012 and contem- [email protected] named John F. Kennedy. The death mained relevant to its members, a plate the path ahead, we also salute of Queen Victoria, and the subse- trusted business voice on both the the other British Columbia business Executive committee quent reigns of Kings Edward VII, provincial and national stages, and icons whose founders would rightly

chair Wendy Lisogar-Cocchia George V, Edward VIII, George a consistent contributor to the very beam with pride at their place in CEO, Century Plaza Hotel & Absolute Spa Group VI, and Queen Elizabeth II. The fabric and identity of our province, what is a very different city, and a senior vice-chair Ken Martin, President & CEO first manned flight by the Wright itself. very different time, from when they Pacific Blue Cross brothers, as well as rockets, satel- Much of our relevancy stems started. vice-chair Elio Luongo, Canadian Managing Partner - Tax KPMG LLP lites, walking the moon and space from staying true to our original Leadership loves company, and vice-chair Dennis Skulsky, President & CEO shuttles. A fellow named Mandela, 1887 focus of “promoting the civic, we’re glad to be in theirs. BC Lions Football Club

secretary-treasurer Jack McGee, CD, President The Justice Institute of BC

immediate past chair Jason McLean, President & CEO guest column The McLean Group

president and ceo iain Black, The Vancouver Board of Trade board of directors China: fragile, janet austin YWCA Vancouver kevin bent Pacific Newspaper Group george cadman, qc Boughton Law Corporation dave cunningham TELUS handle with care lara dauphinee Fiore Financial Corporation, Fiore Group calvin helin RCI Capital Group Inc. craig hemer odgers Berndtson For all its oft-repeated recession-re- numbers are less certain, with an- terence hui Concord Pacific Developments Inc. silience, China’s economy is slowing. nualized growth in the eight to nine richard jaffray Cactus Restaurants Ltd. Forecasts are fading fast, the latest per cent range. Even so, the numbers moray keith Dueck Auto Group v. paul lee Vanedge Capital coming from China’s leaders them- square well with official targets, and robert lenarduzzi, obc Vancouver Whitecaps FC selves. remain strong. Peter G. Hall, vice-president and chief sacha mclean Blackcomb Aviation LP In March, Chinese Premier Wen Higher-frequency data are more economist, Export Development Canada. tim manning RBC Royal Bank derral moriyama BMO Bank of Montreal Jiabao lowered the 2012 growth concerning. Industrial production gordon nelson Rogers Communications Group target to 7.5 per cent, a half-point was ringing in at 15 per cent year-to- exports showed a rare decline in john w. nightingale Vancouver Aquarium below both the long-standing official year growth in the first half of 2011, tina osen Hub International January, likely due to seasonal varia- david podmore Concert Properties Ltd. target and EDC’s current forecast. Is but ended the year at 12.8 per cent, tions given the timing of the Chinese david m. poole Scotiabank it tranquilizer time again? a sign of notable deterioration in the New Year. tracy redies Coast Capital Savings Credit Union One look at recent GDP data, and second half. dr. mark schonfeld BC Medical Association Still, the trend is worrisome — jon schubert ICBC the deceleration looks very gradual. Fixed asset investment in urban numbers like this are eroding the lorne segal Kingswood Properties Ltd. Since the final quarter of 2010, year- areas looks stunning at 23.8 per momentum China is taking into the robin silvester Port Metro Vancouver ron w. thiessen Hunter Dickinson Inc. to-year growth has edged down from cent growth last December, but New Year, and resulting in forecast 9.8 per cent to 8.9 per cent in the final that’s down from almost 26 per cent revisions. standing committee chairs three months of 2011. At face value, growth last May — again, a sign of Is the weakening internal or communications Hagan Ainsworth, MacLaran McCann Vancouver that’s still an impressive number. steady deceleration. Export growth external? Problems with foreign community affairs Ray Williams, Ray Williams Associates Trouble is, it embodies a lot of weakened in the final quarter of membership marketing mary Anne Davidson, Acciona Infrastructures demand are evident in the trade small business council Victor C. Wong, Make It Business stuff that happened over the course 2011, and import growth halved of the whole year. More recent in December. Both imports and turn to page 7

4 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® events and speakers

At the podium Photo: greg hoekstra Photo:

“The natural resource sector in our province is what’s Louise Arbour, president and CEO of the International International Crisis Group fellow Cale Salih speaks with Zamalek team ultras at Tahrir Square on Dec. 2, 2011. helping drive our economy.” Crisis Group, will address The Board on April 23. For more on the organization’s work abroad, visit www.crisisgroup.org. Blair Lekstrom, Minister of Transportation and Infra- structure, Province of British Preventing crisis and conflict Columbia, March 23, 2012 International Crisis Group CEO Louise Arbour identifies global challenges in the coming year

by jerrie lynn morrison and CEO, says, “The past year reminded us Court of Canada, will address The Vancou- that the slightest spark can ignite a crisis ver Board of Trade and reflect on some of The world is changing rapidly, punctuated given the right condi- the challenges facing by recent revolutions in North Africa and tions, underlining the “The past year reminded international stability the Middle East. importance of closely us that the slightest spark in the year ahead. How can we more effectively anticipate monitoring under- Frank Giustra, impending crises? How can we more suc- reported hot spots.” can ignite a crisis given the president and CEO of cessfully help accelerate the path towards The ICG recog- right conditions, underlining Fiore Financial Cor- lasting stability? And why is this important nizes that identifying poration, and Inter- greg hoekstra Photo: to the global and local economy? the problem and the national Crisis Group the importance of closely “The more technological In order to understand the causes and appropriate response trustee and executive and networked we become, consequences of deadly conflict, The is still only part of the monitoring under-reported member, will provide the more we need to high- International Crisis Group provides govern- story, and that to influ- a brief introduction hot spots.” light the value of the human ments and policy-makers with field-based ence the “political will” to this event spon- difference.” Dean Prevost, analysis, clearheaded policy recommenda- means having the right sored by Canaccord president, Allstream, tions, and advocacy at the highest levels. arguments: moral, political, legal and finan- Financial and presented in co-operation March 28, 2012 The International Crisis Group is the cial. It means having the ability to effectively with the Business Council of British leading independent, non-partisan source of advance those arguments, with people of the Columbia. analysis and advice to policy-makers on the right credibility and capacity. prevention and resolution of deadly conflict. On April 23, Arbour, former United For more information or to register visit In the International Crisis Group’s 2012 Nations High Commissioner for Human www.boardoftrade.com or email reserva- Annual Report, Louise Arbour, president Rights and former Justice of the Supreme [email protected]. People and sustainable mining

Mining Association president discusses key assets to B.C.’s economic future greg hoekstra Photo: “If we want a stable, sustain- She is ready to address the industry’s Mining Association of British Columbia able and peaceful world, challenges such as labour shortages that (MABC) president and CEO Karina Briño we have to be compassion- threaten to stunt future growth. has a vision for strengthening B.C.’s eco- ate.” Karen Armstrong, Briño is also committed to working with nomic future, and it begins with finding historian of religion, world- indigenous peoples across the province, common ground. renowned Author and TED to implement training programs in First As a former social worker and assistant prize winner, March 21, 2012 deputy minister in the Ministry of Energy Nations communities to prepare them for and Mines prior to taking the top job at jobs in the mining sector. MABC last August, Briño knows the impor- Balancing the collective needs and inter- tance of bringing people together to work ests of association members with the con- through complex issues. cerns voiced by government and the public, That includes corporations alongside Briño will also focus on issues such as the governments, indigenous peoples and complexity in project review and approval local communities to ensure responsible, process as well as infrastructure issues. sustainable business practices that benefit As president and CEO of the MABC, all British Columbians. Briño is carrying on a long tradition of The key is balancing the crucial role the leadership in B.C.’s mining sector. mining industry plays in the province – gen- The MABC was established in 1901 to

erating thousands of jobs and about $7.9 represent the sector’s interests, and is one kim stallknecht Photo: Karina Briño, president and CEO of the Mining Associa- of the oldest industry associations in the billion in provincial revenue in 2010 — with tion of British Columbia, speaks to The Vancouver Board “We have to invest in making the social and environmental interests that province. Public and political attitudes of Trade on May 15. are also important to people in B.C. figure prominently in association activities. our businesses more trans- Briño’s goal is to keep bringing all parties On May 15, Briño will address The public and industry stakeholders to work parent and more ethical.” to the table to create a mutual understand- Vancouver Board of Trade, sponsored together to enable responsible growth of Tamara Vrooman, CEO, ing, while at the same time helping drive by PricewaterhouseCoopers, to give an mining industry in B.C. Vancity, February 29, 2012 the prosperity that has revived many small update of the mining sector. communities and First Nations across B.C. With growth expected from major For more information or to register visit Still, Briño knows there’s a lot more work projects coming on stream in next two to www.boardoftrade.com or email reserva- For more information visit to be done. four years, Briño will highlight the need for [email protected]. www.boardoftrade.com

5 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® Through the gateway Ridley Terminals chairman discusses strategies for meeting Asia’s surging demand for B.C. goods and natural resources

by jerrie lynn morrison nal had been a tax burden and a financial failure for most of the time between 1984 The story of Ridley Terminals Inc., as told and 2006. In 2005, Ridley Terminal was on by chairman Bud Smith to members of the the verge of being sold for only $5 million. By The Vancouver Board of Trade, could be de- 2006, the terminal had accumulated a deficit scribed as no less than win-win for the crown of more than $200 million. corporation and the province of B.C. However, a key change took place that Smith’s address, held at the Renaissance brought the terminal from an operating loss Vancouver Harbourside Hotel and presented of $900,000 per year in 2005, to earning a net by WorleyParsons and SMIT, covered the profit of $100 million in 2011. The key to this success of Ridley Terminals since 2006, the turnaround was a 2006 government mandate role the corporation plays in the local Prince to operate Ridley Terminals in a commercial Rupert community and beyond, and the manner. As a result, the debt that had accu- company’s strategic importance to Canada. mulated as of 2006 will be paid off by year-end Ridley Terminals charman Bud Smith, right, fields a question from the audience during a Vancouver Board of With private enterprises as well as the 2012, and replaced by retained earnings. Trade luncheon on March 15 at the Renaissance Vancouver Harbourside Hotel. The Q&A session was moderated provincial and federal governments making The second point Smith touched upon by Vancouver Board of Trade president and CEO Iain Black, left. photo: greg hoekstra significant investment in Canada’s Pacific during his address was Ridley’s social license lenge of an aging boomer population, Ridley a vulnerable area, namely the Fraser and Gateway, Ridley Terminals Inc. is well-posi- to operate in the Prince Rupert area. Terminals will see the retirement of many Thompson valleys. And while infrastructure tioned to meet the booming growth of B.C.’s “Jobs, growth and responsible enterprise highly skilled workers in the near to mid-term efforts have been made to make the passage mining and energy sector spurred by the are welcome,” said Smith. “At Ridley, we un- future. They’ve taken this opportunity to start safe from natural disasters such as ava- demand from Asia-Pacific countries. Expan- derstand our greatest long-term risk comes an initiative that will support the economic lanches, Smith pointed out that Canada needs sion plans for Ridley Terminal, a federal crown from taking for granted that social license growth of Prince Rupert and surrounding two ocean exits to ensure that trade is not corporation which opened in 1984, are cur- entrusted to us by neighboring communities.” communities, including training for First hindered and ensure Canada’s competitive rently underway to double annual shipping Operating the crown corporation in a Nations youth. Smith stated that Ridley has position in shipping resources to Asia-Pacific capacity from 12 million tonnes to a projected commercial manner has allowed Ridley to hired an area First Nations professional countries. 24 million tonnes by 2015. support its social license by creating 88 new educator as part of their senior management According to Smith, “no taxpayer money full-time, high income jobs since 2006, and team to work with Ridley and help identify For video high- was spent” to pay for the terminal expansion. enter into a benefits agreement with local youth in high school, “with an aptitude to do lights from Smith’s Instead, Smith said that the capital spent so area First Nations communities to support our jobs.” speech, visit youtube. far, “has been 100 per cent funded by our own art, culture and career growth with Ridley The third point Smith touched upon is com/TheBoard- cash flow.” Terminals and other businesses that partner Ridley Terminals’ strategic value to Canada. ofTrade or scan this This is a remarkable financial success for with Ridley. Smith pointed out that the Vancouver port QR code with your Ridley Terminals, especially since the termi- Like many businesses faced with the chal- is serviced by road and rail service through smartphone. World’s economies recovering amidst global volatility TD Bank Group chief economist Craig Alexander delivers his ‘whirlwind’ forecast

by greg hoekstra dealing with 17 financial systems.” and further tax cuts introduced by However, Alexander quickly the Bush administration. Vancouver Board of Trade noted that there is a light at the end Overall, the situation in the U.S. members were taken on an eco- of the tunnel. isn’t terrible from the perspective nomic roller-coaster ride March In late December, when many of a Canadian investor, said Alex- 7, as TD Bank Group’s senior vice economists developed their 2012 ander, but for American citizens president and chief economist, forecasts, there were very few signs it’s likely going to be disappointing. From left to right: Iain Black, president and CEO of The Vancouver Board of Trade; Craig Craig Alexander, shared insights of progress in Europe. But since that “I think the American economy Alexander, TD Bank Group chief economist; Mary Anne Davidson, vice-president of human on everything from B.C.’s provincial time, there has been “fundamental is not going to deliver the oppor- resources for Acciona Infrastructures Canada and director of The Board of Trade; and Evi outlook to the U.S. housing market progress in all the areas that are tunities that [American citizens] Mustel, president of the Mustel Group and chair of The Board of Trade’s Women’s Leadership Circle, at a March 7 luncheon at the Fairmont Waterfront. photo: greg hoekstra to the Eurozone debt crisis. needed,” which Alexander said want,” Alexander said. Alexander’s address covered a is a positive indicator. “Things in Here at home, the Canadian parity with the U.S. dollar for the that the price of crude oil will be great deal of ground, giving inves- Europe are playing out far better economy is also expected to grow next few years, which will present “dramatically higher” which would tors and advisors a clearer picture than we anticipated,” he said. modestly, at a rate of roughly two challenges for Canadian busi- ultimately slow down global eco- of the conditions that lie ahead in Turning to the U.S. economy, per cent for the next couple of years. nesses. nomic growth. 2012 and 2013, as well as some of Alexander said modest growth is ex- Alexander predicted that B.C.’s In summary, Alexander said If that doesn’t happen, he added, the looming risks across the globe. pected in 2012. However, he noted provincial economy will grow at Canada will likely have a “steady the price of oil will likely remain One of the most concerning that the American housing market almost the same rate as the na- as you go” economy in 2012, but high, which will dampen consumer situations, he said, is the ongoing will likely continue its slump, and tional average, but said Vancouver’s stressed that volatility will remain a spending in North America. debt crisis that European leaders expressed fears over what’s to come economy will likely move a little dominant theme in the near future, “But overall, the global economy are working to contain. following the presidential election more quickly. which does present some risks. can weather it,” he said. “The big story on the interna- this November. In the short term, Alexander said Ongoing tensions overseas, par- tional front has been Europe for “When we get to 2013, I get Canadian interest rates will likely ticularly between Israel and Iran, For video highlights from Alexander’s the last year or so,” said Alexander. worried,” said Alexander. “At the remain low, bond yields will rise are troubling from an economic speech, visit www.youtube.com/The- “The risk, if this is not contained, is end of this year, as we head into slightly, and equities will outper- perspective, noted Alexander. BoardofTrade enormous. In fact, I’d argue that it 2013, a lot of the support programs form bonds. Corporate profits will “When the newspaper starts or scan this QR would be worse than 2008, because the U.S. government has put in advance in 2012, but will be limited reading like a Tom Clancy novel, I code with your rather than it being one govern- place are going to expire.” to a “single-digit pace,” he said. start feeling uncomfortable.” smartphone. ment dealing with one financial Those initiatives include emer- The Canadian dollar will remain If more conflict does erupt in the system, it’d be 17 governments gency EI benefits, payroll tax cuts, strong, and will likely hover around Middle East, Alexander predicted

6 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® member news

‘China needs to Driving B.C.’s economy forward balance price Minister of transportation stabilization with and infrastructure shares government’s plans for perpetuating continued investment excesses’

FroM page 4 by jerrie lynn morrison

“By listening we can learn. And numbers. Exports to continental if you’re willing to learn, we can Europe have dropped sharply, find solutions together,” said Blair and the story seems to worsen the lekstrom, B.C.’s Minister of Trans- more southerly the destination. portation and Infrastructure, as he But intra-regional trade is also addressed The Vancouver Board flagging; exports to ASEAN stalled of Trade. from a 20 per cent growth pace, The event, held March 23 at while exports to Hong Kong did the Vancouver Marriott Pinnacle, a dramatic u-turn, from a strong was presented by Cn and Hatch positive to a 16 per cent decline. Mott McDonald, and supported But China’s woes are not all by BCIT School of Business, Fortis imported. residential construc- BC, westport, and YVR. tion geared up to feed white- With a portfolio encompass- Blair lekstrom, B.C.’s minister of transportation and infrastructure, speaks to reporters at the Vancouver Marriott pinnacle hotel following his hot demand for housing units. March 23 address to The Vancouver Board of Trade. Photo: greg hoekstra ing B.C.’s road, rail, air and port Stories of excessive purchasing systems, Lekstrom has listened ued investment in infrastructure, being of this province.” grow. For example, Lekstrom men- have been around for years, to plenty of challenges. But he even during lean times, because “The natural resource sector tioned that the demand for potash but since early 2010 sales have increasingly under-paced build- stressed the importance of working the province wanted to be pre- in our province is what’s helping is expected to grow by 340 per cent ing activity, creating an estimated collaboratively to learn from each pared to meet the demand in boom drive our economy and our ability by 2020, while the demand for coal eight-month inventory. other, capture future investments, times by ensur- to fund edu- is expected to grow by 150 per cent. Prices are reacting: last De- and build a stronger province. ing a seamless cation, health Because of this demand from cember, of 70 cities surveyed, reflecting on the global eco- flow of goods, “On our worst day in British care, public foreign market, Lekstrom empha- housing prices declined in 55, nomic crisis and the provincial services and transportation, sized that “we have to continue Columbia, we will have it and in half of those it was the government’s approach as a result, people. social pro- to create greater access to natural third successive decline. January Lekstrom said, “If you look around As a result, better than 90 per cent of grams,” said resources.” data were flat or declining. the world today, I think it’s fair to the Pacific Lekstrom, “but Lekstrom closed his address the world will ever have Market analysts expect total say the last thing we want to do Gateway Alli- these natural with by reflecting on the vast price declines in the 20-30 per is continue to spend money that ance, a partner- on their best day.” resources opportunity available to British cent zone. we can’t afford today, so that our ship between mean very Columbians. A deeper look at China’s children and grand children have governments little to us if we “On our worst day in British Co- recent growth path reveals a to pay for our greed.” and the private sector, is “funda- can’t get them to market.” lumbia, we will have it better than deep-seated fragility. Global One strategy the provincial gov- mentally the most important issue The demand for Canada’s 90 per cent of the world will ever recession pummelled the trade ernment has adopted is the contin- we have to the economic well- natural resources is expected to have on their best day,” he said. sector in 2008, and stimulus came to the rescue. Trade hasn’t yet fully recovered, and remains The Board of Trade is one of Vancouver’s richest traditions dependant on world progress. In this tricky growth-zone, China FroM page 1 In more recent years, The Vancouver Board leaders, who have served as presidents, chairs, has been inordinately dependent of Trade was one of the leading voices to support directors, governors or volunteers. Many of on getting stimulus right — and In the 1970s and 80s, The Board began to Vancouver’s bid for the 2010 Olympic Games – these names have since become synonymous will remain so until real recovery broaden its international scope. In 1983, The hosting workshops and forums to promote the with Vancouver, be it forestry industrialist H.R. occurs. Board joined the world Trade Centres Associa- bid, and even flying in a pre-bid countdown MacMillian, who was elected as chairman in The bottom line? China can tion, and three years later, The Board hosted the clock to Canada Place by helicopter. 1933, or modern-day leaders such as Brandt C. afford to re-stimulate, but needs signing of the Asia Pacific Initiative, which paved The Board also formed a coalition that suc- louie (chair in 1996/97), Carole Taylor (chair to balance price stabilization the way for the creation of an international cessfully demanded a re-vote of the Translink in 2001/02), Peter legge (chair in 2002/03) with perpetuating excesses. banking centre, and international maritime mayors’ council to save the richmond-Airport- or pathologist Dr. Don Rix – one of our city’s Limited success in getting its centre, and, perhaps most importantly, the Vancouver rapid transit line – known today as most respected philanthropists – who served as consumers to take a greater role creation of the Vancouver International Airport the SkyTrain’s Canada Line, and was a founding chair in 2008/09 and founded The Board’s Rix in the economy means China’s Authority in 1992. member of the Fair Tax Coalition, which suc- Center for Corporate Citizenship & Engaged remedy lies more in a world In 1990, The Board’s first female chair, cessfully lobbied the city to approve a one-per- leadership. economy that finally gets back wendy McDonald (great first name by the cent reduction in business property taxes. The truth is, there are just too many people – to growth. way), launched a federal debt clock that drew These are just a few key highlights from The and milestones – to name in this column. attention to Canada’s rapidly growing debt. The Board of Trade’s storied 125-year heritage. Inside Over the past 45,485 days, tens of thousands Peter G. Hall is vice-president clock travelled the country, raising awareness this issue, you’ll find even more milestones and of business leaders have come together under and chief economist for Export and changing public opinion. In the same year, photos that illustrate our organization’s history the umbrella of The Vancouver Board of Trade, Development Canada. On May McDonald also led a mission to Ottawa and (see pages 13, 14, 15, and 17). in order to make this city Canada’s best place to 17, Hall will speak to The Board Washington, D.C., to lobby for fast border lanes. Of course, none of these achievements live, work, and invest. of Trade. To register, visit www. This led to the first incarnation of what is now would have been possible without the work It’s one of this city’s richest traditions, and boardoftrade.com. known as the nEXUS system. and support of so many different community we should all be proud to be a part of it today.

Grow your business. Advertise in Sounding Board, the official publication of The Vancouver Board of Trade, and reach a readership of 20,000 business leaders. Combine your print ad with a newsletter banner, e-blast, or web ad on www.boardoftrade.com and receive special discounted rates. For more information email [email protected].

7 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® management news Reasons why goal setting doesn’t work

by ray williams to success. And the usual motiva- comfort, including fear. When fear that rather than relying on goals, between our intentions versus tion method used by leaders to of failure creeps into the mind of we should create workplaces and goals. An intention is a direction Despite the popularity of goal achieve these goals is the continual the goal setter, it commences a de- schools that foster interest in and we want to pursue, preferably with setting, there’s compelling evi- focus on “improvement,” “bigger motivator with a desire to return to a passion for work. passion. dence that, regardless of good and better,” through harder and known, comfortable behavior and There are psychological mani- My experience is that people are intentions and effort, people and harder work, and increased pro- thought patterns. festations of not achieving goals often confused, and unclear about organizations consistently fall ductivity. And the way to measure Aubrey Daniels, in his book, that may be more damaging that the intentions of how they want to short of achieving their goals. that success is to measure goal Oops! 13 Management Practices not having goals at all. Whenever live and achieve, and therefore a For example, The Center for attainment. An entire industry of That Waste Time and Money, cites we desire things that we don’t have, focus on goals doesn’t assist them Disease Control estimates that 34 management consultants has been a study that shows when individu- we set our brain’s nervous system with clarifying their intentions. per cent of Americans are over- created around goal setting. als repeatedly fail to reach stretch to produce negative emotions. When I work with people as weight, and a further 34 per cent In some ways both Santa Claus goals their performance declines. Second, highly aspirational their coach and mentor, they often are obese, which means almost and The Secret have done us a dis- Another study showed only 10 goals require us to develop new tell me they’ve set goals such as “I 70 per cent of the population are service. We wish for something to per cent of employees actually competencies, some of which may want to be wealthy,” or “I want to be dangerously unhealthy. happen through the process of achieved stretch goals. be beyond current capabilities. more beautiful/popular,” “I want a This is a curious result, despite writing it down or visualization. Adam Galinsky, a professor at As we develop these competen- better relationship/ideal partner.” the proliferation of weight loss pro- Many management and self-help Northwestern University’s Kellogg cies, we are likely to experience They don’t realize they’ve just de- grams that usually focus on weight- gurus cite research, reportedly School of Management and one of failures, which then become de- scribed the symptoms or outcomes loss goals. The easy explanation done at Harvard or Yale universi- the authors of a Harvard Business motivational. of the problems in their life. would be to attribute fault to lack ties, which describes why only 3 School report called Goals Gone Thirdly, goal setting sets up an The cause of the problem, that of will or effort. But the problem per cent of Harvard MBAs make 10 Wild, argues that goal setting can either-or polarity of success. The many resist facing, is themselves. may be inherent in the validity of times as much money as the other focus attention too much or on the only true measure can either be 100 They don’t realize that for a change goal setting. 97 per cent — because they write wrong things and can lead people per cent attainment — perfection to occur, if one is desirable, they In the early 2000s, General down their goals. The problem with to participate in extreme behaviors — or failure. must change themselves. Once Motors had set a goal to capture this claim is that no such research to achieve the goals. Fourthly, goal setting doesn’t they make the personal changes, 29 per cent of the American auto study exists. Maurice Schweitzer of the take into account random forces everything around them can alter, market. It even produced corporate The inherent problem with University of Pennsylvania and of chance. You can’t control all the which may make the goal irrel- pins for people to wear with the goal setting is related to how the Lisa Ordonez of the University of environmental variables to guaran- evant. number 29 on them. Needless to brain works. Recent neuroscience Arizona, co-authors of Goals Gone tee 100 per cent success. There’s an old saying, “You don’t say, they never achieved that goal, research shows the brain works in a Wild, have shown that when people The other problem is that goals get what you want in life, you get in and without a government bailout, protective way, resistant to change. self-report their achievement of are often cast in the image of life what you are.” may not have even survived. Therefore, any goals that require goals, if they are not entirely suc- the ideal or perfection, which Our society, at both the in- substantial behavioral or thinking- cessful, a significant percentage of activates the self-judging think- Ray Williams is president of Ray dividual level and in organiza- pattern changes will automatically them lie to make up the difference. ing of “I should be this way.” This Williams Associates and director of tions, has an obsession with goal be resisted. Max Bazerman, a Harvard counteracts the positive need for The Vancouver Board of Trade. For setting, particularly “stretch” goals The brain is wired to seek Business School professor and co- self-acceptance. more info visit www.raywilliamsas- or “audacious goals.” We tie goals rewards and avoid pain or dis- author of Goals Gone Wild, argues We must make a distinction sociates.com. Volume of recycled milk cartons triples

Environment Return-It Depots leading the way in province-wide milk container ere are now 166 participating Return-It Depots recycling program In the past ve years the volume of throughout the province that accept milk cartons milk cartons collected by participating and jugs. “With an increased number of Return-It Return-It Depots has nearly tripled. Last year alone, the 166 participating Depots, and a continuing consumer awareness e ort depots throughout the province received over 360,000 kilograms of on how to recycle milk containers properly, the milk cartons as well as 250,000 kilograms of plastic milk jugs, bringing program has substantially increased the recovery rate the total recycled weight to over 610,000 kilograms. of polycoated milk cartons and plastic milk jugs,”  e BC Dairy Council is the trade says Mike Dick, President of BC Dairy Council. association for the province’s dairy processors – the companies that convert raw milk into nished to good use. Plastic jugs are cleaned, they are plastic, cartons or jugs – are dairy products. Registered in 1972, pelletized and used to make dozens of recyclable and accepted at participating the Council represents 10 member practical items, including new bottles, Return-It Depots. companies including Island Farms, plastic buckets and pails.  e high Return-It Depots take milk empties Saputo, Avalon and Lucerne. quality paper bre in milk cartons is Collectively, these companies process turned into pulp and used to make Milk containers cannot be returned to more than 600 million litres of milk household tissue products, cardboard the grocer, nor should they be thrown per year and market a full range of boxes and writing papers. Tonnes and in the trash. In British Columbia the dairy and related food products. and plastic) are also widely used.  is When you consider that the average only way to guarantee that milk cartons type of carton, commonly referred BC household goes through 6½ milk tonnes of paper pulp are recovered from recycling milk cartons and for and jugs get recycled is to bring to as “gable-top” in the industry, is containers every month – and that them to a participating Return-It Depot usually not accepted in curbside blue- there are over 1.8 million households every tonne of paper pulp recycled, Year over year, the approximately 17 trees are saved. along with your refundable beverage box programs. In 2006, the BC Dairy in the province – the potential impact containers. weight of recovered milk Council contracted Encorp Paci c on our environment is signi cant. For most households, the recycling of to manage a voluntary, industry-run People happy with milk recycling newspapers, paper products, cans and containers has increased recycling program where consumers service at Return-It Depots bottles has become second nature. To  nd the Return-It could drop o empty milk containers, But not everyone is sure what to do by 6%. at’s over 583,000 at no charge, at any of the 117 When it comes to recycling milk with milk empties. In fact, only 59% Depot nearest you, call more kilograms that were participating locations. Today there empties, the customer satisfaction of British Columbians know how to 1-800-330-9767 or visit are a total of 166 Encorp Return-It across Return-It Depots has also recycle milk cartons properly – so recycled in 2011 and Depots province-wide accepting milk jumped by 13% in the last 2 years. there’s still a lot of work le to be done. www.return-it.ca/milk containers for recycling.  e main reasons for this increase kept out of land lls. are the knowledgeable sta and clear  ere’s no refund on milk empties  e good news is that today, more instructional signage. (because you didn’t pay a deposit), but people are returning empty milk you’ll have the satisfaction of knowing Although plastic jugs are the most containers than ever before. Over 15 Recycling milk cartons saves trees you are doing the right thing. All milk, popular form of packaging for milk million jugs and cartons were spared All milk containers recycled through cream, and milk substitute (soy and in BC, polycoat milk cartons (paper from BC land lls in 2011. participating Return-It Depots get put rice) beverage containers – whether

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8 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® SOV Partner events calendar

Coast Capital Savings is a founding sponsor of Nite of Hope. The 14th annual Nite of Hope gala is held to bring awareness, celebrate survivors and give hope that a cure can be found to eradicate breast cancer. All of the proceeds raised from this event go to research through fellowship grants. On April 4, the Nite of Hope gala will be held at the River Rock Casino Resort. On April 12, a second event will Running for the sake of others be held at Centennial Arena in White Rock/South Surrey. Annual Scotiabank event raises money for more than 50 charitable partners Visit niteofhope.com for more. Group Charity Challenge reap the maximum Group Charity Challenge, also works diligently by michelle henderson benefit, the SVHM provides a turnkey fundrais- to help promote the event and support the HSBC presents Unique Lives Every year on the last Sunday in June, thousands ing event for them with Scotiabank covering the charities. & Experiences, North Ameri- of runners and walkers embark on a journey for costs of the online fundraising platform and all Last year, Raymond showed up on race day ca’s foremost women’s lecture the sake of others. donation transaction fees. Their only responsi- to show his support in a full upper-body brace, series, which brings dynamic The Scotiabank Vancouver Half-Marathon bility is to put together a team of runners that will just after he had broken his back in the playoffs. and influential speakers to & 5K (SVHM) race is more than just a running raise funds on their behalf and cheer them on. It was apparent this event was more than just a The Centre in Vancouver for event – it has a heart that beats throughout the “The amount of time, money and adminis- running race to him. Performing Arts. Upcom- community. trative effort required to host an event of this “People have the opportunity to run for their ing speakers include Marlo On June 24, more than 56 charities will level is astronomical for a charity with limited charity of choice and their emotion and passion Thomas, award-winning benefit from the fundraising efforts of the Scotia- resources,” says Christopher Ducharme, presi- always comes through as they pass the finish actress, author, and social activ- bank Group Charity Challenge – the fundraising dent of the BC Bereavement Helpline. line,” said Raymond. ist, on April 17, and Jaime Lee arm event. The 2012 fundraising goal is $650,000 “The Scotiabank Group Charity Challenge For more information, including how to Curtis, Hollywood star, chil- and the charities involved will keep every cent allows us to treat this as our own first-class register or donate to one of Scotiabank’s 56 chari- dren’s author, and supporter of of the monies donated. annual event while showcasing our charity to table partners, visit www.vancouverhalf.com. charities such as the Children Scotiabank believes in being involved in the broader community with no risks or cost to Affected by AIDS Foundation, initiatives that provide direct and meaningful our organization.” Michelle Henderson is Scotiabank’s manager on May 16. Visit uniquelives. impact in the community, and the SVHM is no Mason Raymond, forward for the Vancouver of community engagement and sponsorships com/vancouver.php for more. exception. To ensure charities in the Scotiabank Canucks and honorary chair of the Scotiabank for the B.C. and Yukon region. Telus is sponsoring the Fund- change Breakfast Workshop: Crowdfunding, Microvolun- Adopt-a-village campaign builds a better world teering and Social Media for Charities and Non-Profits. The As a result of the Spirit of Vancouver 2010 Free plished the following: As a result, Free The Children has identified the format will be a combination of The Children Parternship, international charity • Refurbished the existing classroom. following goals for the coming year: seminar and discussion suit- Free The Children has been working to increase • Launched educator salary subsidization, re- Winter-spring 2012: able for both beginners and access to education, clean water, health care, and sulting in a more than 50 per cent increase in • Distribution of school and health kits. seasoned experts. The event alternative income opportunities in the rural monthly salaries for teachers. • Mobilization of materials for the construction takes place April 18 at TID- village of Manac, Haiti. • Held a two-day teacher training workshop in of the school block. ESCanada. Visit vancouver- Free The Children’s region of focus in Haiti an effort to enhance their skills. • Establishment of a work camp in Manac at fundchange.eventbrite.com. is the Central Plateau (Department du Centre), • Carried out a school health program to educate the school site, where workers will reside from which is considered to be the most rural and parents about the importance of hygiene in pre- Monday through Friday. undeveloped region in the country. venting the spread of cholera. Spring-winter 2012/2013: The Vancouver Sun’s 2012 Sun Due to Manac’s remote and mountainous • And finally, purchased four mules to help carry • Construction of the school block is estimated to Run takes place April 15 at 9 location, travelling to the community is very construction materials. be completed six months from ground breaking. a.m. Since its inception in 1985, difficult, requiring a two-hour ride by mule, Free The Children is thrilled to announce that • Provide ventilated latrines and hand-washing the event has become Canada’s followed by a five hour hike on foot. Free The the ground breaking of its first school in Manac stations. largest 10K road race, drawing Children is the first international organization occurred on Jan. 14, 2012, in the presence of Free • Development of a mobile health clinic. nearly 50,000 registrants in to ever develop in Manac. The Children staff, volunteers and many com- • Install a clean water system 2011. More info at www.van- Since beginning to implement the Adopt a munity members. • Establish nutritious lunch programs and school couversun.com/2012sunrun. Village in Manac, Free The Children has accom- But there is still work to be done in Manac. gardens.

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12 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® member news Mutton chop whiskers to Pacifi c Rim boosters From the ashes of Vancouver’s Great Fire rose Western Canada’s strongest business organization The year was 1887. Just 12 short months before, had drawn up a list of goals and objectives tinued to wage a losing battle for provincial ness community. a fire, which had been started to burn slash and sent them to the provincial secretary, The pre-eminence, but geography and the unflag- The Board often saw what was needed for near the wooden shacks that made up the city, Honourable John Robson. Besides calling for ging persistence of Board members tipped the Vancouver years ahead of government. In the flared out of control and quickly destroyed a land registry office, balance in favor of early 1960s, Board members foresaw conven- all but one building. The devastating Great court house, more Vancouver. tions and tourism becoming major industries Fire came barely a few months after the city schools, playgrounds “Mutton chop whiskers nodded, With the onset in North America. received its charter. But the residents rallied and mail delivery, The beards wagged and moustaches of World War I, Another of The Board’s continuing plat- and began the long task of rebuilding over Board wanted direct bristled. Thirty-one stately membership rose forms through the 1960s was the need for a still-warm cinders. taxation abolished by to nearly 1,000. The more efficient regional transportation system, The reconstruction work was haphazard both civic and provin- gentlemen, most of them in Board persuaded urging the province to establish a metro transit and disorganized. In response, a group of cial governments. frock coats and chin-chucking the federal govern- authority and to examine the whole transpor- area businessmen met — casually at first — to From its inception, ment to dredge First tation issue. discuss the need for some kind of formal orga- The Board recognized high collars, with stern and Narrows for shipping, In 1983, The Board became a member of nization to speed the process. On September the vital importance concentrated mien, banded lobbied for a new city the world Trade Centres Association. Through 22, 1887, the 31 men—merchants, lumbermen, of the city’s links with together to promote the civic, hall and post office, this affiliation, The Vancouver Board of Trade is bankers and manufacturers—agreed to form nations on the other helped create Day- able to provide communications links to more The Vancouver Board of Trade. side of the Pacific industrial and general welfare of light Saving Time and than 300 trade centres dotted around the globe. From the start, the founders knew exactly Ocean and widened their home.” established a Faculty Symbolic of its growing focus on the Pacific, what they wanted; their purpose was to create its scope of activities The Vancouver Sun, 1951 of Commerce at the The Board moved into the ocean-front World an “organization to protect the interests of to press Ottawa for University of British Trade Centre office complex in 1986, hosting merchants, traders and manufacturers, to an undersea cable so Columbia in 1926. the General Assembly of the World Trade advance the trade of the area and to promote Western Canada could communicate with As the organization grew in prestige, it Centres Association the same year. the advancement and general prosperity of Australia. Lobbying continued until 1902, became a privilege to belong to The Board. The Board’s speaker programs continue Vancouver.” when a cable was finally laid from Vancouver Various Board bureaus fought for fairer freight to be successful. Speakers have included , a Bavarian who to Hawaii and on to Sydney. rates and expanded markets for B.C. products. distinguished visitors such as South Korean was elected the city’s mayor in 1888, became Transportation and the development of the The transportation bureau pushed for more President Kim Young Sam, Thailand’s prime president, and The Board of Trade set to work. port as Western Canada’s premiere terminus and better highways, throwing its weight minister Chuan leekpai,former prime min- In the latter part of the 19th century, Van- were important issues of the day. The Board behind the development of the Trans-Canada ister of Singapore lee Kuan Yew, Mexican couver played a weak second fiddle to both played a major role in lobbying for a five-day Highway and the establishment of a large president Ernesto Zedillo, Prince Philip, and Victoria and . The city’s steamer service from Seattle to Alaska via airport for the city. former u.S. president Bill Clinton. 5,000 residents had neither a post office nor Vancouver. Also concerned with opening up By 1952, The Board’s activities extended far Encouraging member participation, inter- a resident judge. The new Board set out with trade and business opportunities in the prov- beyond the initial expectations of its 31 found- action and satisfaction at all levels is an under- characteristic enthusiasm to bring needed ser- ince’s northern regions, The Board lobbied ing members. Ten bureaus and 10 committees lying objective of the organization. ultimately, vices and facilities to Vancouver. Oppenheimer the federal government for a railway into the worked on campaigns, exhibitions, luncheons, members should be enriched — professionally soon led The Board to the forefront of civic and Kootenays in the early 1900s. educational products, and representations to and personally — through their association provincial politics. Within a month, members Both Victoria and New Westminster con- all levels of government on behalf of the busi- with The Vancouver Board of Trade.

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13 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® A LOOK INTO THE PAST

1887 September 22, 1887: Thirty-one businessmen agreed to form a Board of Trade to rebuild Van- couver after the Great Fire. It was incorporated federally under the Board of Trade Act. The Board received its official charter on November 24, 1887, and its first headquarters was a tiny office in the Gilmour and Clark building.

This undated photo depicts one of the first gatherings of Vancouver Board of Trade members.

1902

An undersea cable was laid from Vancouver to Sydney after The Board of Trade lobbied for a communications link between Western Canada and Australia. Campaigns con- tinued for a steamer service from Seattle to Alaska via Vancouver and a railway into the Kootenays.

1952 The Board’s 10 bureaus and 10 standing committees worked on campaigns, exhibitions, lun- cheons, educational products, endorsements and representa- tions to all levels of government. The transportation bureau cam- paigned for fairer freight rates, for the Trans-Canada Highway, and for a large city airport.

The Board predicted conventions and tourism would be a major 1960s industry in North America. It campaigned for a metro transit authority and an examination of regional transportation issues.

14 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® 125 YEARS OF BOARD HIGHLIGHTS

1990 The Vancouver Board of Trade unveiled its federal debt clock, which drew attention to Canada’s rapidly growing debt. The clock travelled the country, raising awareness and chang- ing public opinion. Eight years later, federal finance minister Paul Martin appeared before 800 Board of Trade members and banged a gong to stop the clock, just before it hit $600 billion.

1992 In the mid-1980s, The Board of Trade hosted the signing of the Asia Pacific Initiative, which paved the way for the creation of the Vancouver International Airport Authority (YVRAA) in 1992.

2004

The Board of Trade formed a coalition that successfully demanded a re-vote of the Translink mayors’ council to save the Richmond-Airport- Vancouver (RAV) rapid transit line — known today as the SkyTrain’s Canada Line.

GUESTS Over the years The Board of Trade has drawn many world-renowned speakers, including South Korean presi- dent Kim Young Sam, Thai- land’s prime minister Chuan Leekpai,former prime min- ister of Singapore Lee Kuan Yew, Mexican presidents Ernesto Zedillo and Vicente Fox, Prince Philip, and former U.S. president Bill Clinton.

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Sounding_Board_ad_12.indd 16 1 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® 22/03/12 5:34 PM member news Building a better Vancouver since 1887

Association and chaired the first meeting 2003 — released a Report on Property initiated the Con Air program to return of A timeline of to found a cancer institute — the British Crime in Vancouver and hosted workshops out-of-province criminals; the provincial highlights from Columbia Cancer Foundation. and forums promoting the 2010 winter government eliminated capital tax on finan- 1960s — Predicted conventions and Games bid, which was won. cial institutions and the women’s leader- The Board of Trade’s tourism would be a major industry in North 2004 — Hosted the inaugural meeting of ship Circle® program was launched. America, campaigned for a metro transit the Greater Vancouver Chambers Round- 2009 —An anti-crime mission met 125-year history authority and monitored regional trans- table, for all surrounding chambers of com- leading politicians in Ottawa and Statistics portation. merce to introduce plan for the Olympic Canada recognized police-reported crime 1887 — Businessmen agreed to form a 1983 — Joined the world Trade Centers Games. The Board formed a coalition and alone should not define “the national crime Board of Trade to rebuild Vancouver after Association, linking to 300 trade centres successfully demanded a re-vote by the 2005 rate.” The Metro roundtable for municipali- the Great Fire of 1886. across the globe. Translink board to save the richmond- ties was founded. The Board welcomed the 1888 — City mayor David Oppenheimer 1986 — Moved into the World Trade Airport-Vancouver (rAV) rapid transit line, first Canada line train to Waterfront station becomes president of The Vancouver Board Centre and hosted the General Assembly originally voted down. and was officially thanked for saving it. The of Trade. The organization sent a list of ob- of the World Trade Centers Association. 2005 — Construction started on the Rix Center for Corporate Citizenship & jectives to the provincial secretary, demand- Proposed establishing Canada’s first local saved richmond Airport-Vancouver (rAV) Engaged leadership was founded by chair- ing facilities and services for Vancouver. airport authority. line. The Board hosted the inaugural B.C. man Dr. Don Rix, CM, OBC and presented 1902 — An undersea cable was laid 1990 —wendy McDonald, CM, OBC Economic Forum and the 2,100-delegate its inaugural engaged citizenship awards. from Vancouver to Sydney after The Board launched the federal debt clock and became Hong Kong-Guangdong Business Forum The Board struck the Health, wellness and of Trade lobbied for a communications link the first woman chair. Led a mission to in Canada. well-Being Task Force and hosted a Health between Western Canada and Australia. Ottawa and Washington, DC, to lobby for fast 2006 — As a founding member of the Care Forum for 150 leaders. Campaigns continued for a steamer service border lanes resulting in B.C.’s PACE lanes Fair Tax Coalition, The Board played a lead 2010 — Another one-per-cent shift per from Seattle to Alaska via Vancouver and a followed by CAnPASS. role in achieving a one-per-cent reduction year in Vancouver property tax reductions railway into the Kootenays. 1992 — The Board and Volunteer Van- in business property taxes, bringing the total for businesses equated to an estimated $43 1914 — Membership rose to 1,000. The couver co-founded the leadership Vancou- tax reduction to 10.2 per cent. The Board million savings per year for business. The Board persuaded the federal government ver Society. Thanks to The Board, the federal released its landmark report, Reforming the Board released a follow-up Kids ‘N Crime to dredge the First Narrows for shipping, cabinet approved the YVR Airport Authority. Canadian Health Care System and launched Economic Report and launched its rede- lobbied for a new city hall and post office, 1998 — Then finance minister Paul the Company of Young Professionals (CYP) signed website at www.boardoftrade.com. and helped establish Daylight Saving Time. Martin stopped The Board’s Debt Clock with program. 2011 — The Board released reform 1926 — Established a Faculty of Com- a balanced budget. 2007 —Won the best new membership recommendations in its report, The Joint merce at the University of British Columbia. 1999 — Introduced the leaders of To- recruitment category in the World Chambers Pursuit of Value and participated in an 1926 — Grew to 10 “bureaus” and 10 morrow Mentorship Program. Competition 2007 at the 5th World Cham- economic impact study on the Hornby St. standing committees to lobby all levels of 2001 — Launched Spirit of Vancouver® bers Congress in Istanbul, Turkey. Work with separated bike lane to improve future con- government. Campaigned on freight rates, to revitalize community spirit and save the the Vancouver Fair Tax Coalition froze busi- sultation processes. The Board also joined for the Trans-Canada Highway and for a fireworks. ness property taxes at 2006 levels. the Smart Tax Alliance in support of retain- large city airport. 2002 — An Olympic Countdown Clock 2008 —City of Vancouver councillors ing the Harmonized Sales Tax (HST), and 1935 — T.S. Dixon, then Board of Trade was lowered by helicopter in Canada Place approved a one-per-cent shift per year launched its first Aboriginal Opportunities president, worked with the BC Medical to support the bid for the 2010 Winter Games. in property taxes for the next five years; Forum. Congratulations Celebrating on 125 years of community service 125th ANNIVERSARY! THe MeMBers’ from Business DirecTory

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17 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® Congratulations to the Vancouver Board of Trade for serving businesses in BC for 125 years!

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18 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® 125 years is worth celebrating

4c 60% épreuve à épreuve couleur(s) D.A. production T 514.285.0074 F 514.285.0078 relecture infographe sc/client rédaction 1 Mars 16/03/12 date/modif. Mbilodeau Mbilodeau : 3530, boulevard Saint-Laurent, bureau 300, Montréal (Québec) H2X 2V1

As a proud member of the Vancouver community, infographe CN CN congratulates the Vancouver Board of Trade on its : 125th anniversary. We look forward to future milestones, client knowing we’ll be with you every mile of the way. annonce plein page plein annonce The Sounding Board newspaper The Sounding Board : : CNC-12118

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19 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® CNC_12118_Board_of_Trade.indd 1 12-03-16 10:57 member news Five tips to improve your odds Absence rates burden of winning an RFP response businesses and workers by chris keenan of Organizational Solutions Inc., by tara landes they begin the sales process. Keep score and always learn: a leading disability and workers’ How can your company dis- Maintain a scorecard of your An estimated 100 million work days compensation claims management Developing a great proposal is tinguish itself in this increasingly company’s proposal successes were lost in 2010 because of absen- firm, says “startling but not surpris- expensive. competitive market? rates. Take debriefs (even on the teeism, according to a recent report ing” is a good way to describe the The labour alone, not to Following these steps is a good phone) whether you win or lose by Statistics Canada. published statistics. mention the opportunity cost of start: and share the learning with your This puts a heavy burden of a “It is an issue clients often ask us selecting one request for proposal Work smart: Always complete team so your next response will lost $37 billion every year to the to handle, so we know from first- (RFP) to bid on over another, make a comprehensive “submit/don’t be even stronger. Canadian economy, a figure that hand experience the strain these any loss significant. Yet all too submit” check with everyone in- The way to create a great pro- reflects both direct costs and indi- avoidable absences cause both em- often, companies are working to volved before proceeding. posal is to include a formal third- rect expenses, such as hiring temp ployers and colleagues,” says Scott. the deadline and throwing their re- Follow a strong process: party review. Whether done pre- or workers or asking colleagues to “Our clients include all the in- sponse together at the last minute. Ensure the RFP response is post-submission, a tight timeline work increased overtime. dustries mentioned by Statistics The RFP process is the primary managed efficiently and effectively. is no excuse to avoid an audit. The report also stated that em- Canada as having the highest rates method of large companies and Appoint an executive sponsor and Typically, the results can be ployee absence rates across Canada of absenteeism, so we know inti- government soliciting bids and a project lead for the response to delivered in an hour-long meeting are significantly higher today than mately the impact absenteeism has selecting consultants. They use create accountability and ensure and, if done pre-submission, they they were a decade ago. on these and other businesses.” RFPs for standardization, ac- deliverables are met. Rushed or provide immediate and practical If left unchecked, frequent ab- If you have concerns about your countability, transparency, and last-minute responses are never feedback for the writing of the senteeism can cause personal and company’s absenteeism, the cost cost-effectiveness. as strong. final draft. financial problems for employers, of absences, or employee lost time, Simply put, being competitive Be concise and clear: Format managers and other co-workers. Scott says an effective program that in an RFP process has become es- your response to mirror the RFP Tara Landes is the president The report identified the indus- helps employees from their first day sential for companies of every size. exactly. Answer all the sections of MRSI Benchmarking Inc. a tries with the highest levels of ab- of absence until they return safely Most firms have recognized this, completely but never “pad.” Have Vancouver-based management senteeism as health care and social and quickly back into full or modi- however, a look at the activities the final version edited, and be consulting firm. They work with assistance, public administration, fied work is the best option. of the people within those firms sure its appearance is professional. companies to identify their po- transportation, and warehousing. For more information call 1-866- clearly illustrates most are either Be compelling: Identify all the tential and provide customized Overall, absence for personal 674-7656 or visit www.orgsoln.com. weakly applying the best practices competitive advantages that will implementation and training to reasons accounted for more than a Chris Keenan is a communica- for writing proposals (often un- make your response stand out and make that potential a reality. Learn quarter of all time lost by full-time tions, marketing and web design knowingly), and/or erroneously be the winner. Make a clear case. more at www.mrsibenchmarking. paid workers each week in 2010. specialist for Organizational waiting for RFPs to drop before Be persuasive. com or call 604-345-0424. Dr. Liz Scott, founder and CEO Solutions Inc.

Call for NomiNatioNs

The Vancouver Board of Trade 125th Annual General Meeting To your Wednesday, June 20, 2012

In accordance with Bylaw 9.5 – Nominating Committee – A Nominating Committee, chaired by Immediate Past Chair, Jason McLean, has been established to receive nominations for officers and directors for the continued 2012/2013 year of The Vancouver Board of Trade. In accordance with Bylaw 9.6 – Nominations – Nominations for officers and directors may be made in writing by any member of The Vancouver Board of Trade, provided that the name of the nominee and the written success consent of the nominee are received no later than May 1, 2012 by the Secretary-Treasurer at the offices of The Vancouver Board of Trade, Suite Congratulations to 400 – 999 Canada Place, Vancouver, B.C. V6C 3E1. For further information regarding nominations and any other matters The Vancouver Board of Trade. pertaining to the Annual General Meeting, please contact Ellen Norris, Assistant Board Secretary, The Vancouver Board of Trade at: Thank you for 125 years of helping businesses of all Tel: 604-640-5456 Fax: 604-640-5485 sizes to grow and prosper. E-mail: [email protected]

The Learning Portal

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® / ™ Trademark(s) of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. 30075 (01/2011) 20 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise®

Visit The Vancouver Board of Trade www.boardoftrade.com member news Board names winners Are you protecting your of Rix Center Awards customers’ privacy? Peter M. Brown and Teck Resources to be Under federal and provincial legislation, business owners can face honoured at 2012 Governors’ Banquet civil and criminal liability if customer data is breached

The Vancouver Board of Trade Teck will receive the award use of technology, including the instead of your business. by ryan wilson has announced the honou- for demonstrating — both use of personal email at work. Set • If you conduct an inventory of rees of its coveted Rix Center in policy and practice — the Does your business store your guidelines on what software may data and find that you’re storing Awards, to be presented at the highest standards of steward- clients’ credit card numbers or other be installed, who is permitted to confidential information on your organization’s annual Gover- ship toward the long-term well- sensitive information? modify your computer systems and customers, consider whether you nors’ Banquet and rix Center being of customers, employees, Do you accept order forms by networks and what activities are ac- have the skills and experience in- Awards on April 30 at the Van- owners, business partners, the fax, email or other insecure means? ceptable for employees to engage in house to protect this information. couver Convention Centre. environment and the broader Have you thought about the risks at work. Ensure the policy is written A security audit is often very inex- The Board is pleased to an- community. to your business’s reputation if your and that every employee reads, un- pensive and can save you consider- nounce Peter M. Brown, OBC, The Board of Trade’s annual clients’ information was compro- derstands and signs the policy. able time and expense by avoiding a LLD, chairman and founder of Governors’ Banquet and rix mised by hackers? • Keep your systems up to date, breach in the first place. Canaccord Financial Inc., as Center Awards brings together Information security is becoming taking the time to deploy all updates According to the 2010 Data this year’s recipient of The rix leaders from business, govern- an increasingly important part of and anti-virus software. Breach Investigations report, 96 Award for Engaged Community ment and the community to operating a modern business, yet • Take an inventory of all the data per cent of breaches were avoidable Citizenship. induct the immediate past chair all too often it only hits the radar of your business touches or stores that through simple or intermediate Brown will receive the into the Council of Governors. business leaders after a compromise you wouldn’t want compromised controls. honour in recognition of his This year, the Council of Gov- occurs. and evaluate who has access, where leadership in the financial and ernors — a prestigious group It is important to note that under it is stored and how well protected it Ryan Wilson is a certified infor- investment sectors, his time and comprised of past Vancouver both federal and provincial privacy is. Once you’ve made your inventory mation systems auditor who works dedication as a volunteer, and Board of Trade chairs — wel- legislation, business owners face consider engaging a security profes- with companies to ensure security his service and commitment to comes Jason Mclean, president both civil and criminal liability if sional who can help you protect this in their payment processing systems. the community. and CEO of The Mclean Group they do not adequately protect their information adequately. His role is chief technology officer Meanwhile, The rix Award of Companies. customers’ private information. • Don’t store data you don’t need at Kubera Payments Corporation. for Engaged Corporate Citizen- Here are a few steps you can to — especially credit card numbers! For more information visit www. ship will be presented to Van- For more on the awards or take to help protect you and your Work with your payment proces- kubera.cc. couver-based mining company, the banquet, please visit www. business: sor to offload the responsibility of Teck Resources ltd. boardoftrade.com. • Establish guidelines for the storage onto the payment processor

Post your career listing today @ www.boardoftrade.com

To advertise a career opportunity on The Board’s website, visit our career opportunity listing page or email [email protected].

21 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® member news MAPPING SALARIES Seniors are changing & TOTAL REWARDS the travel industry by maryalice golinsky-morris a blind date to forging a friendship with a kindred spirit. www.wcbc.ca/surveys Maybe their grandparents sat in rocking People who belong to a club (from lawn chairs with plaid blankets on their laps bowling to bridge) or social group can start watching the world go by, but not the active by choosing these three things: a mode of WCBC’s annual compensation seniors of today. transport (river or ocean cruise, guided reports are available for Cruise ship and upscale destination tour or train), a desired destination, and a brochures with shiny pages now showcase preferred time frame. immediate download. beautiful smiles, well-defined features and Then find a travel professional with white-haired heads. resources to do the research to help make Our 10 compensation surveys, covering Photos feature couples enjoying life in it happen. over 375 positions, provide overall the autumn of their lives in From safaris to cruises, QUESTIONS? data, along with data specific to Metro locations all over the world, groups as small as two and “The myths of age Nancy MacLeod Vancouver: graciously sipping wines four, and up to 20 or more, are 604-683-9155 or champagnes, worry- being limiting are seeing the world. free and benefitting from  Clerical/Administrative Support They’re breaking the 1-800-781-2411 double room rates. being challenged. moulds of what “old people do”  Middle Management & Professional [email protected] But, what about the Adults from 60 to by taking expedition cruises  Information Technology not-married, or the not- to the poles, exploring exotic married-anymore travel- 80 are ‘on the and remote destinations, and  Marketing & Sales ler? What about the spouse road again.’” experiencing Europe without  Engineering & Technical who still has places to see a backpack. and things to do, while  Production & Distribution The myths of age being their other half has other plans? limiting are being challenged. Adults from  Executive Compensation A growing travel market is for single trav- 60 to 80 are “on the road again” and they’re Members of the  Board of Directors ellers who are trying to avoid paying single not alone. Vancouver Board of supplements (often nearly double the cost) They’re changing markets, and they’ve  Total Rewards Practices Trade receive a 15% by finding a “travel buddy.” Women and been doing so since the time that they discount. & Employee Benefits men alike are being resourceful in order to were born.  Salary Increases & Compensation Policy complete their “bucket list.” Having a travel professional who is Maryalice Golinsky-Morris is a vacation networking in this market is a great way consultant for HB Travel Corporation and   to build these connections that could turn HB Vacations. For more information visit STOP Guessing START Knowing ORDER Today finding a travel companion from feeling like www.hbtravel.com.

th  BCIT advances.   Learn about our part-time programs, courses, and customized corporate training in: > Accounting, Finance and Insurance > Media and Creative Communications > Management Don’t miss it ... > Marketing Wednesday, June 20, 2012 bcit.ca/business

Business Portion AGM (members only): 10:00 -11:30 a.m.

AGM Lunch & Keynote: 11:15 a.m. – 2 p.m.

For Sponsorship information or to purchase Chairman’s Circle tables of 10 with corporate visibility, please contact Malcolm Smillie at [email protected]

Real Experience. Real Results. Register now at www.boardoftrade.com

22 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® client: Lynne Cruz ad name: SoBiz publication: Sounding Board docket #: A16662 size: 5” x 7.5” colour: business blue template: sobiz_text_nofill photo: no designer: Erika proof 1: Mar 29, 2012 required: special notes: require colour and b&w files ABORIGINAL OPPORTUNITIES FORUM 2012

ABORIGINAL OPPORTUNITIES FORUM 2012 member news Presented in cooperation with ABORIGINAL The Vancouver Board of Trade’s OPPORTUNITIES Aboriginal Opportunities Committee Opera season FORUM 2012

closes with SUCCESS THROUGH CONSULTATION AND ACCOMMODATION dazzling Aida Vancouver Opera closes its 52nd season with a masterpiece not seen in Vancouver in a decade: the grandest of grand operas, Aida. Friday, April 13, 2012 · 7:15 a.m. – 2 p.m. · The Westin Bayshore Vancouver Giuseppe Verdi’s tour de force of heart- BREAKFAST AND KEYNOTE: 7:45 – 9:15 a.m. Presenting Sponsor: stirring arias and thundering choruses is on Chief Councillor Ellis Ross, Haisla Nation Council stage at the Queen Elizabeth Theatre for six Chair, Aboriginal Business and Investment Council performances only, from April 21 to May 3. Set in ancient Egypt, Aida is a passionate PANEL SESSIONS: 9:30 a.m. – 12 p.m. drama of love across enemy lines. When an CONSULTATION AND ACCOMMODATION: Who, what, where, enslaved Ethiopian princess and her captor when, and why Major Sponsor: fall in love, their loyalties are tested by fierce moderator patriotism and a powerful priesthood. Sophie Pierre, OBC, BC Treaty Commission

Visually stunning and musically magnifi- panellists cent, Vancouver Opera’s massive and opulent Amneris, tenor Arnold Rawls as radames, Merle Alexander, Bull, Housser & Tupper LLP production features dazzling sets, sumptuous baritone Quinn Kelsey as Amonasro, bass Ilya Dr. Mark Selman, Beedie School of Business, costumes, an orchestra of 65, a chorus of 40, Bannick as the king of Egypt, soprano Sheila Simon Fraser University Supporting Sponsors: a dozen dancers, eight principal singers and Christie as the high priestess, and tenor John Ian Anderson, Kinder Morgan Canada more than 30 non-singing performers playing Arsenault as the messenger. ACCOMMODATING SUCCESS: What works? soldiers and prisoners. Vancouver Opera’s music director, Jona- moderator Internationally revered dancer Chan Hon than Darlington, will conduct the orchestra Keith Henry, Aboriginal Tourism Association of British Goh, director of the Goh Ballet Academy and and the chorus, along with leslie Dala, as- Columbia

Youth Company and former principal dancer sociate conductor and chorus director. The panellists with the national Ballet of Canada, makes production will be directed by David Gately, John Walker, FortisBC her choreographic debut, overseeing twelve who directed Vancouver Opera’s box-office-re- Dave Porter, First Nations Energy and Mining Council hand-picked dancers. cord-breaking production of Carmen in 2009. Annita McPhee, Tahltan Central Council Soprano Mlada Khudoley, last seen on Opening night is Saturday, April 21, with Media Partners: the Vancouver Opera stage in the title role of subsequent performances April 24, April 26, LUNCH AND KEYNOTE: 12:15 – 2 p.m. 2009’s Salome, sings Aida. “Khudoley’s voice April 28, May 1 and May 3. All performances WHAT DO CONSULTATION AND ACCOMMODATION is big and compelling, her performance style take place at the Queen Elizabeth Theatre MEAN TO THE HAIDA? all-or-nothing intensity,” raved the Vancouver (corner of Georgia and Hamilton Streets) and Giindajin Haawasti Guujaaw, President, Haida Nation Sun for that performance. begin at 7:30 p.m. The performance will also feature Loui- For more information visit www.vancou- Register at www.boardoftrade.com siana mezzo-soprano Daveda Karanas as veropera.ca or call 604-683-0222.

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Direct: 604.714.2485 Available via WEB-FTP from: Colour: Bleed: [email protected] [email protected] CMYK 0.000˝ member news Explore new Fairmont Pacifi c Rim makes prestigious possibilities Condé Nast Gold List

Continuing studies programs Fairmont Hotels & Resorts is starting off allow working professionals 2012 with an added bit of sparkle thanks to to expand their horizons and readers of Condé Nast Traveler, which have voted 12 Fairmont hotels — including Van- keep up with constant changes couver’s Fairmont Pacific Rim — among the in the business world world’s best places to stay. The Gold List is an annual reader’s choice by andy gregory poll of the travel industry’s finest hotels, resorts and cruise line. The only hotel in Van- Like a lot of B.C. businesspeople in their 30s, couver to make the list, Fairmont Pacific rim lisa Eckert has a family, works full-time, earned an impressive overall score of 90.3 in and has a job that requires frequent travel its first appearance in the annual Condé Nast across Canada for a Port Coquitlam-based Traveler 2012 Gold List. company that makes and markets wine- The luxury 377-room hotel fronts one of making products. Vancouver’s most celebrated streetscapes So, one can’t blame her for putting the with unobstructed views of the North Shore looking to expand her professional skill set and climb the corporate ladder, lisa Eckert enrolled in a management proverbial cork in her full-bodied schedule. mountains, Stanley Park and Coal Harbour. skills for supervisors certificate program through Vancouver Community College’s continuing studies department. But, like a lot of B.C. businesspeople in Doing so paved the way for a promotion to senior buyer at Global Vinters inc. The hotel features a resort-style spa, state-of- their 30s, Eckert is also highly ambitious the-art meeting facilities, and unique food and eager to move up the corporate ladder. constant changes in the business world.” ing and growing. I hope to inspire others and beverage offerings that take guests on a So, on the advice of her company’s human Eckert admits, during nine months of to pursue higher education,” says Andrew. culinary journey around the world. resources department, she enrolled in Van- part-time studies it wasn’t easy juggling His decision eventually led to a high- New this year is the magazine’s Platinum couver Community College’s Continuing work, family and school commitments. profile position in the united States. He Circle honor, a mark of distinction for hotels, Studies management skills for supervisor’s With busy schedules in mind, many VCC is currently regional vice-president and resorts or cruise lines that have made the certificate program. And it paid off. programs are offered during the day, eve- general manager of a Fairmont hotel opera- list the past five years consecutively. As a “After completing my certificate, I got a nings or weekends for maximum flexibility. tion in Washington, D.C. testament to its collection of luxurious hotels, promotion and a pay increase,” says Eckert, School of Hospitality alumni and sea- Every year, more than 23,000 students — Fairmont is proud to have three properties who has worked for Global Vinters Inc. for soned hotelier Mark Andrew had a similar close to half of them part-time — choose within this group including the Fairmont 15 years and is now a senior buyer. experience as an adult learner at VCC. Al- VCC, selecting from 140 programs and more Chateau lake louise in Alberta, the Fair- The best part of Continuing Studies is though, when he decided to pursue a hos- than 360 courses. mont Kea lani in Hawaii, and the Fairmont the knowledgeable instructors who have pitality degree, he already had 30-plus years Olympic Hotel in Seattle. first-hand, relatable business experience, of experience in tourism and hospitality. Visit www.vcc.ca for more information Eckert says. “The world of tourism is about the guest and to browse Continuing Studies options For more on the list visit www.cntraveler. “Education is key to keeping up with experience, so we all need to keep learn- for spring 2012. com/gold-list/2012.

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24 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® member news Time to take Alzheimer’s disease personally

by rUby ng

Protecting memories is something every British New map app Columbian should take personally. That’s the Vancouver parks go mobile message in the new Alzheimer Society of B.C. public service announcement, which launched People with iPhones, iPods and iPads can now in March as part of Brain Awareness Week. more easily navigate their way around Vancou- Even the production story behind the spot ver’s parks following release of the Vancouver hits close to home, with numerous employees The alzheimer Society of B.C. recently launched a new public service announcement video as part of Brain awareness Park Board’s new smartphone application. involved in this pro-bono production having a Week. The video features a brain scan of a real patient, in an effort to drive home a personal message about the The free Vancouver Parks app provides a personal connection to the disease. disease. Currently, more than 70,000 British Columbians are living with alzheimer’s disease or other dementias, yet awareness about the disease and its symptoms is still low. Watch the video at www.protectmemories.ca. way for residents and tourists to find basic “This video illustrates what dementia is, a information about the City of Vancouver’s degenerative brain disease, and what it does to connection to the disease. mentia in B.C. more needs to be done to raise park system. Developed as a companion to the our cherished memories,” explains Jean Blake, “This cause has an important place in the awareness and fund research. city-wide parks map printed last year, the new CEO of the Alzheimer Society of B.C. “The heart of our company because it has hit home The Alzheimer Society of B.C. provides a app features the more than 200 city parks on disease becomes a very personal experience for so many of us,” says Ian Grais, partner at province-wide network of support, education, a geographically displayed map and provides not just for the person living with dementia rethink Communications. “We see it with and information resources for families im- users with the option of using current location but for their families and friends as well, the others we work with, which is why we were pacted by dementia. The society is a non-profit to find parks in the area, and create a list of people who were an important part of those able to get so many production companies organization that also advocates for better “favourite” parks. memories.” involved in donating their services as well. A lot dementia health care and raises money to fund Each park has its own page which provides In the video, a brain scan of a person living of people are affected and a lot of people see a research. Learn more at www.alzheimerbc.org. a list of its amenities and facilities, photos, and with dementia is featured. The scan is that of need to do more.” View the PSA at www.protectmemories.ca, or a way for park users to provide feedback and D. F. Chalcraft, father of Glen Chalcraft, an One in four Canadians has someone in scan the Qr code below with your smartphone. access park board Facebook and Twitter ac- employee of the communications firm that their family with Alzheimer’s disease. Every counts while on the go. helped create the PSA. five minutes, a Canadian is diagnosed with The Vancouver Parks app can be down- Rethink Communications is passionate dementia. Ruby Ng is director loaded directly from the iTunes app store by about making a difference for this cause and Prevalence of the disease is rapidly increas- of marketing and com- searching for “Vancouver parks.” donated staff time and expertise to the project. ing and yet the cause is still unknown and there munications for the For more information on the parks board It’s easy to see why, as Glen Chalcraft is one of is currently no cure. The Alzheimer Society of Alzheimer Society of visit www.vancouver.ca/parks. many at the company who have a personal B.C. believes that to turn the rising tide of de- B.C.

Thank You Sponsors! for your generous contributions throughout March

Without your support, our events would not be possible.

25 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® member news Learning the lessons of Steve Jobs Board chair to deliver clarity and had a great keynote at women’s desire to see through to the heart of the matter. Apple, Pixar and leadership luncheon The Board’s Literary Critic Disney all bear the Jobs Dr. Owen A. Anderson design genius. When he Vancouver Board of Trade came back to Apple, Jobs chair wendy lisogar-Coc- What lessons can we take from the remarkable life of Steve took no salary and no chia will be the keynote Jobs, founder of Apple, and the man who revolutionized com- stock options. Whatever speaker at the women puters, movies, music, phones, tablets, and digital publishing? his motivation, it was not in leadership Founda- As we study such a character, let us take some lessons and greed. This genius was a tion’s 7th annual Women work with them. Inventiveness and the life of the imagination leader and visionary. His in Business Luncheon on are real issues in the workplace. work was transforma- May 2. The author of this biography is walter Isaacson, who also tional. Apple university The event is part of wrote Benjamin Franklin (recently reviewed in this column). believed in continuous Canada’s largest national Isaacson offers us insights and an understanding of the learning. speaker’s series, showcas- complex Steve Jobs. Isaacson, currently CEO of the Aspen Jobs was also devoted to health, including a vegan diet, ing female role models in Institute, a prominent think-tank, had a series of 20 inter- fasts, cleanses, juicing, and non-medical treatments. He business and fostering the views with Jobs. believed that we all need to think about our lifestyle and the expansion of professional Wendy lisogar-Cocchia, chair, Jobs studied calligraphy in college and always demon- importance of good health. networks. The Vancouver Board of Trade strated exquisite showmanship in his presentations. He cared So, be a little harder and shape up your showmanship. Ev- This year’s theme will about how things look. Apple’s 1984 television commercials erybody likes a show, so entertain, and have mentors and be “Mentorship – Best advice I ever got.” Lisogar-Cocchia still stand as a lesson in the importance of a good presenta- coaches to advise you. Get better and notice the difference will deliver the keynote address, followed by a panel dis- tion. They do matter. in your presentations and speaking ability. cussion featuring four inspirational women from various Jobs was hard, perhaps too hard. But he believed life was Bring energy and vision to your workplace. It is vital to industries sharing their journeys of leadership, stories of short and one had to bring intensity to both work and life. be dedicated to good mental and physical health. Jobs was how they overcome obstacles, and the best tips for success He also believed in mentors, coaches and models. The constantly in pursuit of clarity, better people and brilliant they have received. Beatles and Bob Dylan were both role models that he wanted branding. Since 2001, the foundation has invested more than $3 to meet. But his true role model was his adoptive father, who We should thank Steve Jobs for being a role model in million in showcasing female role models and recogniz- taught him the importance of doing things right — even in helping us all think more clearly and push for honesty and ing the accomplishments of Canadian business women, the minor details that no one would notice. truth in all we do. We should all take lessons from his life and aboriginal women and youth. Who are your role models, coaches, mentors? We all need apply them to our own. Proceeds from the Women in Business Luncheon them. I would like to acknowledge Raymond Aaron, a Toronto will support the WIL mentorship program, which aims Jobs had a fanatical dedication to design. He believed ev- business coach, for this perspective in looking at the life of to increase women’s participation in management or erything could be designed better. He saw the world in black Jobs, and asking “What can we learn and adopt in our own leadership positions through mentorship and leadership and white, good and bad. These characteristics helped him work?” raymond calls these the secret weapons of Steve Jobs. development. to be clear and blunt in his conversations. Jobs’s message to us all: “Keep moving, express yourself, For more information on the event or the foundation’s There was no ambiguity as to where he stood. He wanted and add something to the flow of life.” work visit www.womeninleadership.ca.

The VancouVer Board of Trade Thank You sponsors! GoVernors’ BanqueT and PrEsEntInG sPOnsOrs rix cenTer awards 2012

Monday, april 30, 2012, 6 p.m. – 10 p.m. • Vancouver Convention Centre – West PLatInuM sPOnsOrs

CounCil of reCipient of the rix Governors induCtee award for enGaGed Corporate Citizenship Jason McLean LEaDErs OF tOMOrrOwtM sPOnsOr President & Chief Executive Officer, McLean Group of Companies

teck resources GOLD sPOnsOrs

reCipient of the rix master of Ceremonies award for enGaGed Community Citizenship Chris Gailus sILvEr sPOnsOrs news Hour anchor Peter M. Brown, OBC, LLD Global BC Chairman & Founder, Northcote Canaccord Financial Inc. Properties Ltd.

BrOnzE sPOnsOrs

Absolute Spa Group · Alexander Holburn Beaudin & Lang LLP · Allwest Insurance Services Ltd. · BC Lions Football Club · Beedie School of Business · Blackcomb Aviation · BMO Bank of Montreal · Broughton Law Corporation · Canadian Pacific · Canadian Western Bank · Century Plaza Hotel and Spa · CIBC · Coast Capital Savings · Concert Properties · Concord Pacific Developments Inc. · Davidson, Mary Anne · DDB tiCkets Canada · Deloitte · Fiore Financial Corporation · Fortis BC · Fraser Institute · Galloway Botteselle and Co. · HUB International Insurance Brokers · Hunter Dickinson Inc. · ICBC · Il Caminetto di Umberto Restaurant for more information and to purchase tickets, contact Portfolio Conference Planning & Event Management (1982) Ltd. · Justice Institute of BC · KPMG · Leith Wheeler Investment Ltd. · McMillan (Vancouver) · at 604-685-4888 or email [email protected]. Methanex · Odgers Berndtson · Pacific Blue Cross · Port Metro Vancouver · PriceWaterhouseCoopers LLP · Prospero International Realty Inc. · RBC Royal Bank · Richards Buell Sutton LLP · Rogers Communications · Sauder School of Business · Scotiabank · Stern Partners · TELUS · Tom Lee Music · Vanedge Capital Partners / Ray Williams Associates · Virgin Atlantic Airways · Western Compensation & Benefits Consultants · Wolrige Mahon LLP

26 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® Announcements milestones

Congratulations to the Tee off and make a wish come true following companies and organizations that The B.C. and Yukon Chapter of twosome or foursome before CPGA of BC Facility of the Year have reached milestone The Children’s Wish Founda- April 9 and enjoy our special as well as one of Golf Digest’s anniversaries with tion announces that the seventh early bird golf rates. “Places to Play.” The Board of Trade: annual Round of Wishes Golf Each golf package includes Over the past six years, par- Tournament will take place at green fees, a shared power cart, ticipants at the Round of Wishes Thirty Years Morgan Creek Golf Course on lunch, a banquet dinner, tee gift, Golf Tournament have enabled June 12. and access to great prize and the Children’s Wish Foundation SNC-Lavalin Inc. The organization invites Van- exciting auction items. There to raise $380,000. couver Board of Trade members will be lots of fun, both on and Proceeds from the tourna- Twenty Years to share in this magical day, as off the course. ment have granted nearly 40 supporters and staff work to- Treat yourself to a golf ex- wishes for children across B.C. Miller Thomson LLP gether to make dreams come perience you won’t soon forget For more information visit true for children living with life- at one of the Lower Mainland’s www.roundofwishes.ca or search Fifteen Years Boutique renovations company threatening illnesses. premier golf courses, Morgan “Round of Wishes” on Facebook. maison d’etre design-build inc. Register as an individual, Creek, which has been voted the BC Cancer Foundation recently took home three honours Tradeworks Marketing Inc. at the Canadian Home Builders’ Association of British Columbia’s Vancouver business brokers awarded CBI designations Ten Years 20th annual Georgie Awards. Pino L. Bacinello, CEO of Pacific awarded following rigorous edu- fessionalism and the great work The company was honoured to London Air Services Limited Business Brokers Inc. and Pacific cation and demonstrated su- they do every day for our clients.” win the 2011 prize for best kitchen Costco Wholesale Ltd. Mergers and Acquisitions Inc., perior working knowledge of Pacific Business Brokers Inc. renovation under $100,000, the cus- Citywide Printing is pleased to announce that business brokerage skills. This and Pacific Mergers and Acquisi- tomer choice award for residential Kinetix Media Arthur Klein, Byron McDonald, difficult to obtain designation has tions Inc. are Vancouver-based renovator, and the resident renova- Communications Ltd. Amanda Reale and Paul Savage been awarded to only a handful companies that specialize in tor of the year award. The Georgie Awards are recog- have earned the prestigious of professionals nationwide, with helping private business owners Five Years Certified Business Intermedi- less than 750 worldwide. sell their companies. nized as an industry stamp of quality, ary (CBI) designation from the “We’re proud of our brokers For more information visit and showcase the high standards of PLEA Community Services International Business Brokers for achieving this distinguished www.pacificbusinessbrokers. CHBABC members. Society of BC Association. designation,” said Bacinello. “It com or call Bacinello at 604-696- Pictured above is Rob Capar, Right Management The CBI designation is reflects their commitment to pro- 6111. president of maison d’etre. Panabo Sales Ltd. Jardine Lloyd Thompson Canada Inc. APPOINTMENTS True North Public Affairs NCTM - Studio Legale Association Buckley Blair & Associates Westcoast Actuaries Inc. Karo Group Inc. eXtra Contact HotStart Enterprises Ltd. International Stress Control Centre Green Party of Canada, B.C. Office BBW International Inc. Rogers’ Chocolates Back in Motion Rehab Inc.

Vinetta Peek, president and CEO, Certified Man- Carolyn Williams, direct of capital Sharon Butler, director of partnerships, Matthew Baird, program director, agement Accountants Society of British Columbia campaign, Vancouver Aquarium Vancouver Aquarium MusicFest Vancouver spread the word

The Certified Management Ac- The Vancouver Aquarium is Sharon Butler joins the Vancouver MusicFest Vancouver is ex- countants Society of British Co- pleased to announce the follow- Aquarium, as director of partner- tremely pleased to announce Email your company’s lumbia (CMA BC) announces the ing additions to its team. ships. Sharon’s mandate will be the appointment of Matthew appointments and appointment of Vinetta Peek, CMA Carolyn Williams joins the to create, develop and execute a Baird as the festival’s Program announcements to to the position of President and Vancouver Aquarium as director robust and multi-faceted sponsor- Director. editor@boardoftrade. Chief Executive Officer. Peek was of capital campaign. Carolyn’s ship program for the Aquarium’s Baird brings to the position com to be considered previously Vice President of Pro- role will be to lead the fundraising partners. a wealth of experience in music for publication in grams and Marketing with CMA BC. efforts as the Aquarium begins Sharon brings experience in programming, production and Around the Board. Prior to joining the Society, Vinetta its most significant expansion the sports and entertainment in- recording gleaned from his ex- Submissions should held executive roles with a number and revitalization in its history. dustry to the Vancouver Aquarium, tensive thirty-year career with be no more than 100 of North American organizations. Carolyn most recently lived in Co- most recently serving as director of the Canadian Broadcasting words and include In 2011, Vinetta was awarded her lumbus, Ohio, where she worked sponsorship for the 2011 Grey Cup Corporation. A trained musi- a high-resolution, CMA designation as a graduate of in philanthropy for The Nature Festival. Sharon also spent 12 years cian, Baird’s musical interests colour photo when the B.C. CMA Executive Program. Conservancy and Otterbein Uni- with Canucks Sports & Entertain- range from classical and jazz available. Active within the business com- versity. Prior to working in devel- ment (formerly Orca Bay Sports to world music and crossover Guaranteed listings munity, Vinetta is a current member opment, Carolyn managed large and Entertainment), working with projects, qualities that make are $30+HST. of The Vancouver Board of Trade, scale public events such as the both the NHL Vancouver Canucks him the ideal person to carry on The Board reserves the the Canadian Society of Associa- Millennium celebration for Char- and NBA Vancouver Grizzlies. Her and expand the work of George right to edit listings for tion Executives, and the American lotte, NC, and the award winning experience spans 15 years in the Laverock, the Festival’s found- length and grammar. Management Association. Columbus Arts Festival. sports and marketing industries. ing Program Director.

27 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise® COVERING STANLEY CUP HOPEFULS SINCE 1912.

On March 26, 1915, The Vancouver Millionaires became the first team from the Pacific Coast Hockey Association to win the Stanley Cup. All of the games in the final were played at Vancouver’s Denman Arena. The Millionaires swept the five-game series over the Ottawa Senators, winning the third and final game 12-3. Former Senator, Cyclone Taylor led the Millionaires with six goals.

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28 Sounding Board/April 2012 The Vancouver Board of Trade/Spirit of Enterprise®