“What a summer!”

inWITH YOU touch!AND WAVENEY NOVEMBER 2014

Local heroes! Norwich City & Ipswich Town legends Chris Sutton and Terry Butcher join Greg Dyke to celebrate Waveney’s grassroots football project! Business is booming Enterprise Zone welcomes new businesses and sets an impressive national standard Get involved Do you want to have more of a say on local planning issues?

www.waveney.gov.uk www.twitter.com/waveneydc www.facebook.com/waveneydc intouch!

Getting Local sporting heroes Local sporting heroes were in the region. These and the Long Service Award in touch recently recognised at the volunteers are committed to was awarded posthumously to 17th Annual Active raising the profile of sport and the late Brian Gallagher. Cllr Please check www.waveney.gov.uk for any Waveney Sports Awards. disability sport, encouraging Bruce Provan said: “This was information you require. Accessing services Organised by Waveney involvement at all levels, ages a particularly difficult year for online is quick and easy and helps you avoid District Council and supported and abilities. Nominations can the judging panel with the having to wait in a queue! by the Active Waveney Sports come from anyone living in entries raising the profile of Partnership, Waveney the Waveney area. sport in the district.” Call us on 01502 562111 Sportsability and the Lowest- Congratulations to We aim to answer your call within 20 seconds oft Journal, the ceremony was Declan Manning – and to resolve your query at first point of a celebration of sporting Best Sportsman, contact. The telephone lines in our call centre excellence and saw winners Maria Palmer – are usually busy on Mondays and between from a wide variety of sports, Best Sports- including athletics, karate, woman, Regan 12-2pm each day. To avoid longer waiting times, football and skiing. Bessey – Best please try to call us outside these hours. The awards were created to Junior Sportsman, acknowledge outstanding and Zara Williams You can send us an email to individual and team sporting – Best Junior [email protected] achievement and to celebrate Sportswoman. Please note: when visiting us the first and last the tireless work of local Town days of the month are usually busy as resi- volunteers involved with FC were the dents pay their council tax bills. teaching and organising sport Team of the Year Mondays are our busiest day and so is the pe- riod between 12 noon – 2pm. To avoid longer A whole variety of busi- waiting times, please try to visit us outside nesses from across the Food hygiene these hours. Waveney area are using Big training We are closed on all statutory bank holidays Local App to provide great Waveney’s ever-popular and weekends. content and exclusive vouch- one-day food hygiene ers. Businesses include training courses are back Rookery Park Golf Course, Our Opening Times underway with places still Waterlane Leisure Centre, Marina Customer Services Centre / Contact available this winter. Broadland Holiday Village, Centre The course is intended for Chilled Driving Tuition, The Marina Customer Service Centre (next to anyone working in catering Big Local App Waveney is Robert Owen Haircutters, the Marina Theatre) Lowestoft, NR32 1HH. or hospitality. If you own a the smartphone app for Somerton Guest House and food business, it is your Monday to Wednesday 8:45am to 5:00pm Waveney; bringing every- many others. responsibility to ensure Thursday 9:30am to 5:30pm thing together for the local Big Local App are also part- your employees are trained Friday 8:45am to 4:30pm area, making it a one-stop- nering with the local BBC to handle food safely. Marina Payments Office shop for local information. news, Remaining dates to take Monday to Wednesday 8:45am to 4:45pm “The Big Local App Waveney Council, the Sunrise Coast, the one day CIEH Level 2 Thursday 9:30am to 5:15pm allows consumers to access and Lowestoft College to Award in Food Safety Friday 8:45am to 4:30pm local information at the touch provide Waveney residents course are December 11th of a button, along with vouch- with up to date local news and Accessibility : we have Hearing Loops / Dis- and February 5th. ers exclusively available to information. abled Access In addition, anyone who use in their area. More impor- Big Local App can be down- Or at one of our local offices: (please see our has completed the training tantly it’s free to use," said loaded from your smart- website for opening times) within the past three years Ben Coleman, part of the phone's App store or using – We have a customer service desk is encouraged to take the team that launched the app. biglocalapp.com/Waveney within Beccles Library, Blyburgate, Beccles, half-day CIEH Level 2 Award Refresher in Food NR34 9TB Waveney District Council’s Safety in Catering, taking Local Office, Broad Street, Bungay Twitter feed is now zplace on January 7th. NR35 1EE approaching 3,000 followers! Head to Halesworth Local Office, London Road, For all the latest news and www.waveney.gov.uk/cieh Halesworth IP19 8LW events head to for more details twitter.com/waveneydc 2 www.waveney.gov.uk intouch! Big improvements to leisure in Waveney Following the £8million Jacuzzi is also being added to the redevelopment of Waterlane already impressive thermal suite. Leisure Centre, a further £1.1m “The original redevelopment expansion project, funded by allowed us to create a fantastic Waveney, is underway. facility which has been really well Waterlane Leisure Centre, which is received by the local community. Its operated by Sentinel Leisure Trust popularity means that we now need in partnership with Waveney District to expand to meet demand and Council (WDC) re-opened in provide the best possible leisure January 2012 and Pulse Fitness services to our community,” said undertook the original design, build, Stephen Ardley, Deputy Leader of fit out and installation of fitness Waveney District Council. equipment. They are now delivering “The success of the facility develop- the additional facilities to help cope ment has seen us reach capacity in with the increase of members and our gym much more quickly than popularity of the site. we expected,” said Stuart Everett, The size of the gym is increasing by Managing Director Sentinel Leisure 50%, taking it to 150 stations Trust. “Demand for equipment at A boost for Bungay too! located over two floors. There will peak times has been high and has Bungay Pool and Gym will also receive a further significant investment be a new functional training area prompted the decision to increase to improve its facilities. Last year over £200k was invested in brand new and extended free weights section. capacity and equipment. It will also gym equipment, changing rooms, pool tile surrounds and decoration. Pulse will provide all additional allow us to create space for up to This further investment will see a modern and efficient boiler system, air equipment for the extended gym date training methods such as func- handling and refurbished reception area as well as re-lined flume slide. including a power rack, Olympic tional training. The extra space and Cllr Ardley added: “Through the successful partnership we have with lifting platform and additional CV equipment will ensure that our ex- Sentinel Leisure Trust, Bungay Pool and Gym is also proving very machines with Pulse’s Cirrus isting members continue to enjoy popular and could also reach capacity with a multitude of members, Console. their experience and further en- swimming clubs and leisure goers using the facility. This investment The beauty therapy zone is moving hance our excellent reputation in will sustain the facility for generations to come to access and enjoy.” alongside the day-spa area and a the local area. New hoist helping disabled swimmers A new disability pool hoist is and assistance and also to Andrew in place at Waterlane Leisure Provan, Chairman of the Disability Centre. Forum, who is an inspiration to us The hoist, which was jointly funded all.” by Waveney District Council, Stuart Everett, Managing Director of Sentinel Leisure Trust, HealthEast, Sentinel Leisure Trust said: “We are Avenues East, Activities Unlimited delighted to be supporting the in- and from the county councillor’s lo- stallation of the new pool hoist. It cality budget, was officially opened will further enhance and improve on Friday 12 September. what we offer at Waterlane and will Cllr Frank Mortimer, Waveney’s make a real difference for people Cabinet Member for Customers and with disabilities who would other- Communities said: “The new pool wise be unable to use our pool. hoist will provide improved access Regular swimming sessions for for people with disabilities to the those with disabilities already take excellent swimming facilities at place at Waterlane every Friday Waterlane. We are always looking from 1pm-2pm and offer people the for ways to enhance the leisure opportunity to use the pool in a services we offer and endeavour to relaxed private environment.” make them accessible to everyone For more details about these where possible. I would like to say a sessions, please contact Waterlane sincere thanks to the Active Leisure Centre on 01502 532540 or Communities Team for all their help visit www.sentinelleisuretrust.co.uk. www.twitter.com/waveneydc 3 intouch!

Preparing a bright future in Oulton

Local people have big plans for direct power to develop a shared Localism Act to have a direct newly-installed outdoor gym a brighter future in Oulton. vision for the development and influence on the development of which has proved particularly Following a successful commu- growth of their local area over 10 their community.” Brian Hunter, popular, along with the improved nity consultation event in July, the to 15 years. Jo McCallum, Com- Chair of Oulton Parish Council play area at Bloomsbury Close. newly formed Oulton Parish munity Development Officer at said “We are pleased to be work- The group also co-ordinates a Neighbourhood Plan group are Waveney said: “In the Waveney ing in partnership with the newly- fortnightly litter pick (pictured). working in partnership with the area, , formed Steering Group; ensuring The Neighbourhood Plan Group local Parish Council to develop a and Beccles are currently in the that the community is involved is meets regularly and would Neighbourhood Plan for the area. process of developing a Neigh- very important to the successful welcome new members who live Neighbourhood planning, intro- bourhood Plan. Oulton are now completion of the Neighbourhood or work in the area. For more info, duced as part of the Localism Act joining them in taking the opportu- Plan.” Other initiatives already please contact: 2011, gives communities nity to use their rights under the underway in the area include the [email protected]

Get involved in local planning issues! As a local resident, you can offer planning applications. Council’s website and at Council • Publish decisions on planning unique knowledge and under- The Council will offices and libraries as appropriate. applications on the Council’s standing of your local area. • Ensure the process is simple by • Use a range of cost effective website. The Parish/Town Council This is why the Council is keen writing in plain English and explain- delivery methods to ensure all will also be informed of the to get you involved in the local ing any planning terms that are individuals and groups have the op- decision. planning process. used. portunity to be involved. Community involvement helps to • Communicate clearly by explain- • Be clear about the ensure that planning policies and ing the reasons why the Council results of local plan decisions on planning applications wants to involve you and gather consultations by are effective and reflect the needs your comments. summarising the Register to receive of the local area. For this reason, • Make it easy for you to get responses updates on planning the Council is committed to involved by explaining when and received and applications in your area: ensuring that all sections of the where you can provide your views. provide www.waveney.gov.uk/licaccess community understand how they • Make public events as feedback on pages/pub are able to contribute. accessible as possible for all how these updates: The Council adopted its Statement groups, taking into account the time have been Register to receive Local Plan of Community Involvement in and potential cost of attending and considered www.consult.waveney.gov.ukvolvement: September. This document sets out making use of existing community ensuring To view the Statement of how and when people can have involvement networks and groups. transparency Community In their say on planning policies and • Share information on the and consistency. www.waveney.gov.uk/localplan 4 www.waveney.gov.uk intouch!

Council to tackle funding challenges head on Waveney District Council is receive and what we spend) of with the issues we faced rightly proud of the efforts it has around £5 million in 2018. very well. However, the made to reduce costs and make So far, Waveney has met and often approach of simply savings against a backdrop of exceeded the targets and chal- reducing costs cannot austerity and cuts to public lenges it has faced in difficult cir- continue indefinitely and funding. However, the council cumstances. There has been a we must take a far longer still faces a number of remarkable 40% real term reduction term view of our financial challenges and must now work to our net spending since 2010-11 position. even harder to ensure that we and over £5 million in cost savings. “We must be a more continue to deliver the services And despite the challenges, the business-like council with that our communities need while council has kept council tax frozen a commercial and facing even further reductions in throughout that time, with not a sin- entrepreneurial approach the money we receive from gle penny added to bills in five to the financing of key central government. years. services. This means This is why Waveney is now This is all happening while the better utilising our assets tant part of the process. He said: embarking on a comprehensive council continues to deliver impor- to generate more money, reviewing “The days of cutting and slicing are review of the way we deliver these tant projects alongside the every- and enhancing our impressive gone. Our focus is now on financial services, adopting a refreshed day services that the people of the service delivery partnerships and innovation and we would welcome “commercial and entrepreneurial” district want and need – including a developing a financial strategy that the input and ideas of our local approach with the ambition of comprehensive coastal protection enables us to be financially communities. They know our generating more of our own programme and the provision of self-reliant. “ services better than anyone and as revenue. We don’t want to rely on a much needed affordable housing. The Council will be hosting a a council that listens, these opin- dwindling Government grant Cllr Colin Law, Leader of Waveney meeting with town and parish coun- ions are invaluable.” system but instead take a longer District Council knows that there cils to discuss ideas for the future Further details of the council’s plans term strategic approach which are big challenges that must be met and is also intending to speak with and ambitions will be published in enables us to close a budget gap head on. He said: “Our Medium community and charitable groups. due course. In the meantime, your (ie the difference between what we Term Financial Strategy has dealt Cllr Law believes this is an impor- views are always welcomed. email [email protected] with your views

Business is booming in Enterprise Zone 1,500 jobs by May 2015 is likely to met people with confidence and an be reached. understanding of the local area who The New Anglia EZ is the only one want to make the place thrive and in the UK which has not reduced its become a centre of excellence for jobs targets and is recognised by renewable industries.” Government as one of the best Cllr Colin Law, Leader of Waveney performing zones in the country. District Council said: “The Enter- Mobbs Way Business Park in Oul- prise Zone is a real catalyst for ton is a thriving part of the EZ and economic growth and offers once complete, will have a total of genuine benefits to businesses. The Great Yarmouth & Lowestoft within the EZ receive potentially nineteen light industrial units at the Mobbs Way is a great example of Enterprise Zone (EZ) continues discounted business rates, site, which is owned by MS Oakes. the Enterprise Zone in action and to grow and is now regarded as simplified planning and superfast Nine units are already let out to a I’m delighted that the Minister has one of the best performing broadband. variety of businesses. been here to see it first hand.” enterprise zones in the country. The zone has attracted over £16m On 6 August, Local Growth Minister In September, Essex & Suffolk The EZ, which is part of the East of of private sector investment and Penny Mordaunt MP visited the EZ Water became the 18th business to England Energy Zone, opened in there are now 18 companies in the including a stop at Mobbs Way. locate to the EZ with a new call 2012 and comprises six sites EZ providing over 570 jobs. Further She said: “So much has been centre at Riverside Road in across Lowestoft and Great buildings are under construction, achieved in the last 18 months in Lowestoft, bringing with them Yarmouth. Businesses operating meaning the target of creating what was effectively a derelict site. I approximately 200 employees. www.twitter.com/waveneydc 5 intouch!

Southwold this way! A new Tourist Information Ce- Replacing the previous venue on aware of what the town has to you can't beat speaking to local ntre has opened in Southwold. the High Street, the new centre offer. It also has tons of informa- experts in person. A recent survey The facility on Child’s Yard offers opened to visitors in April. tion about Waveney from Lowest- showed that the tourism industry a range of information for both Cllr Bruce Provan, Waveney's oft to the market towns.” is worth in the region of £240 visitors and residents, showcasing Cabinet Member for Economic “The Sunrise Coast website million to the district and that is the wide range of activities, enter- Development, said: "Southwold is (www.visit-sunrisecoast.co.uk) why we will continue to invest in tainment and natural beauty on a beautiful and iconic place both details a wide range of things to tourism services and work closely offer both in the town and the to live in and to visit and we want do and places to go on the Sun- with partners to encourage as wider district. to make sure that people are rise Coast, however sometimes many people as possible to visit.”

New parking measures are Historic Harbour agreement being trialled to help ensure An historic agreement was reached infrastructure improvements, such there are a number of complex, Southwold Harbour remains in July to set up a joint district and as repair of the harbour road and historical and current issues that accessible. town council committee to run development of toilet and shower make any straightforward transfer Waveney District Council has Southwold’s Harbour Lands. facilities in the Harbour Master’s of Southwold Harbour and its introduced an “Experimental Southwold Town Council and office. associated lands very difficult. Order” at Blackshore Harbour, Waveney District Council voted The Joint Committee will operate Therefore, the working group have which will introduce a number of unanimously in favour of a set of as a Strategic Board for the Har- devised a detailed and rigorous designated parking areas and recommendations, which had pre- bour Lands, providing a strategic plan to share responsibility and restrict or prohibit parking in viously been open for a six-week steer, ensuring compliance with jointly safeguard the harbour’s some locations. public consultation during June and legislation and holding to account future.” Cllr Stephen Ardley, Deputy July. During this time, over 100 the ‘Management’ for the operation “Although many councils have had Leader of Waveney District written responses were received. and delivery of the lands, within the joint committees in the past, this is Council said: “The need for park- Councillors from Southwold Town agreed budgets. the first such example that we are ing restrictions was raised after Council and Waveney District Even more importantly the aware of the different tiers of local several incidents in 2013 when Council formed a Working Group Councils have a shared commit- government, a Town and District emergency vehicles were unable during 2013 with the intention of ment to securing long term invest- Council, formally coming together to access the harbour area due making some immediate improve- ments and improvements on the in this way.” to poorly parked cars. In the ments for users and visitors; and to Harbour lands that reflect and The two councils agreed during the summer season, the harbour develop proposals that will secure respect the unique culture and meeting that the money generated area is hugely popular with a bright and sustainable future for character of Southwold. within the harbour lands would be visitors and this can often lead to the Harbour Lands. Cllr Colin Law Leader of Waveney ring fenced and remain in the area. blocked or restricted traffic By working in partnership, the District Council said: “We are Currently it is absorbed in to access. As a result of this, the Working Group has already made absolutely delighted that all Waveney’s general budget. They council felt it was necessary to considerable progress with recommendations were also resolved to investigate options introduce new parking regula- agreement and implementation of a unanimously approved. Each for maximising investment in the tions to ensure the harbour area number of management and council has acknowledged that caravan site. remains accessible to everyone.” 6 www.waveney.gov.uk intouch! Rising together to meet town challenges A truly innovate partnership, which help young people in Lowestoft access has been created to meet some of job opportunities through work experience Lowestoft’s biggest challenges, is and mentoring. delivering real results and has been The new integrated Out of Hospital team rewarded with crucial Government in Lowestoft have also had a significant funding. positive effect on the quality of services Lowestoft Rising is a partnership between delivered to patients. By looking after Suffolk County Council, Waveney District people more actively at home, patients Council, Suffolk Police, the Police and are not being admitted to hospital as Crime Commissioners office and Health regularly. In the first four months of East (the Clinical Commissioning Group 2014/15, emergency admissions fell by for Great Yarmouth and Waveney). Its 9%. The partnership also works with local ambition is to build on the strengths of the communities and businesses to promote town as a place to live, work, visit and and celebrate the achievements of invest in, while delivering long term and Lowestoft as a town, such as the Queen’s sustainable change for the town. Commonwealth Baton Relay in June. Achievements to date include a complete These achievements have attracted Lowestoft Rising’s re-design of drug and alcohol and mental plenty of attention and Lowestoft Rising is ambitions for the town health services in the town. For example, delighted to have secured £130,000 of A significantly improved quality of life Lowestoft Rising has employed a multi- Government funding to deliver the for everybody growing up, living in, agency approach to address street drink- ‘Lowestoft Commissioning Academy.’ working in and visiting Lowestoft. ing in the town centre and the level of This will help those making decisions problems has dramatically reduced. This about resources and services in A town where everyone fulfils their is detailed in the article below. Lowestoft take advantage of true potential. Additionally, the holistic partnership opportunities in a more joined up approach to Lowestoft has seen crime and integrated way. A culture and environment that and anti-social behaviour reduce by 381 Phil Aves, Lowestoft Rising Lead, said: encourages working together and innovation to deliver real, long term offences and 725 incidents respectively “This is about whole system change and and sustainable change for Lowestoft. between April-August 2014. it is a long term commitment. It is about Meanwhile, the partnership has secured the public sector in Lowestoft speaking A new, integrated and sustainable funding to implement a Work Inspiration with one, unified voice. I am proud to say approach to service delivery. Service that strengthens links between that, together, we are making steps businesses and schools. The service will towards achieving this.” Reducing the strength has positive impact A scheme to restrict the sale of of street drinking. Since the launch super-strength alcohol from of ‘Reducing the Strength’ in March, shops in Lowestoft is already there has been a decline in the showing positive outcomes in number of alcohol-related incidents the town. and anti-social behaviour in Low- The ‘Reducing the Strength’ estoft as well as a significant reduc- scheme is jointly run by Waveney tion in street drinking. Previously, District Council in partnership with there were 30 recognised street Suffolk Police and Lowestoft Rising drinkers in the town, and this has and encourages local licensed now been reduced to just four. Cllr retailers to remove super-strength Mary Rudd, Cabinet Member for alcohol from their stores. 27 retail- Community Health said: “The posi- ers are currently part of the scheme tive effects of limiting the sale of and Waveney are keen for more super-strength alcohol are already shops to sign up and support the visible within the town. It not only campaign, which aims to reduce restricts opportunities for street the amount of super-strength alco- drinking in the town centre but it hol available for sale within the also helps to improve the lives of town and therefore decrease levels those affected by alcohol abuse.” www.twitter.com/waveneydc 7 intouch!

Major park plan is inspiring ideas Waveney High Schools are tinue to work with schools until bursting with ideas for turning the East of England Park project the East of England Park into a has been completed. major contemporary and her- Two community events have itage inspired park. recently taken place to share The East of England Park is lo- ideas for turning this area from an cated between the Bird’s Eye underutilised space to and an ex- Factory and North Denes Cara- citing space for the community van Park and and visitors to the town. includes North Beach and Ness The ideas are being collated by Point and Year 7 Pupils at Ormis- Community Action Suffolk (CAS) ton Denes Academy spent two and Waveney District Council so days working on ideas for the that together we can fully under- area. stand the priorities for the area. Pupils amazed the staff and the A number of enthusiast local Council with their thoughtful and residents have already come interesting ideas for marine in- forward to stress they would like spired parks and ways to improve to be kept informed of the project Ness Point. and were actively encouraged by All contributions and the feedback CAS and the Council to be ‘sup- received will help drive forward port facilitators ’ for the group de- this project and deliver something cisions at the second community for Lowestoft that local people workshop. want as well as create a new at- So far, some of the key themes traction for visitors to the area. shared have been: Make Lowest- To learn more about, or get involved in these Primary schools will be engaged oft the area a better tourism desti- projects, please contact the Area Action Plan Team in January onwards. nation, create an area which on 01502 523384 or email High Schools have been encour- reflects Lowestoft history, make [email protected]. aged to be involved in all the the area more accessible, use You can also write to the AAP Team at Town Hall, stages of the project to give them sustainable materials, incorporate High Street, Lowestoft Suffolk, NR32 1HS. experience of being actively in- the surrounding parks and the volved in a real life project from Scores and have partnership start to finish. We plan to con- working with the community. Full steam ahead! The restoration of Lowestoft’s bringing this beautiful historic asset historic station building has moved back in to full commercial use. a step closer. Over the next few months, Purcell will The Station Renovation Delivery be working with Lowestoft-based Nau- Views sought Partnership (SRDP) led by Lowestoft tilus Associates who have been com- Vision and Waveney District Council missioned to establish the initial costs on historic Town Hall secured £10,000 from the Heritage of full restoration and expected value. Lottery Fund to kick-start a scoping The final step will be for Nautilus Waveney District Council will be study which will consider a proposal to Associates to produce the Viability ap- leaving Lowestoft Town Hall in 2015 and renovate, restore and revitalise the his- praisal, in March 2015. This appraisal local communities, groups and businesses toric Railway Station Building in the will determine whether the proposed have been asked for their ideas regarding the centre of Lowestoft. café, museum, gift shop, training facili- future of the historic site. The Council is A renovated and working Station Build- ties and meeting spaces, together with looking for a sustainable and affordable ing would create new jobs, enhance the costs of restoration, will be a viable solution whichof considerslocal residents. the best interests and develop people’s skills and help to option for this building. If positive, the Full details can be viewed at preserve Lowestoft’s important heritage partnership will then begin the process for future generations. of identifying and securing the funds www.waveney.gov.uk/townhallsite. Over the summer the SRDP commis- needed to begin the restoration. It’s a where there is completealso a questionnaire to sioned architectural heritage specialists long process! You can keep up to date We welcome your ideas! Purcell from Norwich to produce some with progress through initial designs and estimate the costs of www.waveney.gov.uk/Lowestoftstation. 8 www.waveney.gov.uk intouch! FA backing for Waveney grassroots scheme rooms with showers, officials "The scheme is fantastic and we changing rooms & improved access couldn’t be more delighted. to facility, under the Football Foun- Waveney has a proven track record dation design criteria. of working with clubs and national Two-thirds of the cost of the new bodies to improve grass roots facili- facilities were met by a grant of ties in Beccles and in Lowestoft at nearly £200,000 from the Football Barnards Centre Point and Kirkley Foundation, the country’s biggest Recreation Ground and we are charity – and an official opening keen to further develop facilities at ceremony took place in September Normanston Park Lowestoft in the with Chairman of the FA Greg Dyke north and Halesworth in the south and Waveney District Council of the district. The financial support Chairman, Peter Collecott. we have received so far has been As well as the vital contribution fantastic and we now hope we can from the Football Foundation, attract more funding to help us with Waveney District Council has pro- future projects." vided £92,500, which also includes Greg Dyke, Chairman of the FA a contribution from the Lowestoft & said: “I’m delighted that the FA has District Saturday League and Sun- been able to play its part in making day League. these tremendous new facilities at Cllr Bruce Provan, Cabinet Member Dip Farm a reality and I commend A £290,000 partnership project to ship with the Football Foundation for Active Communities said: all the partners that have come redevelop sporting facilities at and the FA, has seen the current “Suffolk FA approached Waveney together to make this happen. Dip Farm in Lowestoft has been changing facilities at Dip Farm radi- District Council in 2010 and Through the Football Foundation, praised by FA Chairman Greg cally improved. The existing facility highlighted Lowestoft as a priority the FA has helped to develop 1,700 Dyke. required updating to meet demand area for football development and sites like this across the country A refurbishment project, led by and an extension and refurbish- in 2012 we agreed to proceed with demonstrating our commitment to Waveney District Council and the ment to the existing facility has a refurbishment project under the securing the foundations of grass- Sentinel Leisure Trust, in partner- provided two additional changing Football Foundation guidelines. roots football.”

Local hero brings torch home On 9 June, Lowestoft wel- groups and companies take ited Suffolk as part of its comed the Commonwealth part in a mile-long jog, walk or international journey to the Games Queen’s Baton Relay. run alongside Anthony Ogogo Commonwealth Games in This was an unforgettable day carrying the baton. Glasgow, gathering support for of sporting celebration which Speaking after the event, Cllr Team England and celebrating saw hundreds of people line up Colin Law, Waveney District sport along the way. The relay to watch Olympic and Com- Council said: “It has been an is the traditional curtain-raiser monwealth boxer Anthony absolutely fantastic morning, to the Commonwealth Games, Ogogo carry the baton to Clare- with a really good turn-out and visiting 68 nations and territo- mont Pier. great weather. With the national ries and covering almost a third Waveney District Council, recognition of the relay it really of the world's population. The Suffolk County Council. puts Lowestoft on the map and baton contained a message Lowestoft Rising, Suffolk Police showcases our south beach for from the Queen to the Com- and other supporting organisa- what it is – one of the best on monwealth which was read out tions arranged an exciting day the east coast.” at the Opening Ceremony of of sport to coincide with the As well as the community run, a the Glasgow Games. baton relay and encouraged all host of other activities took Speaking after the event, ages to get involved. The main place on the beach, including Anthony said: “It’s a massive sporting event was a mass keep fit classes, tag rugby, honour. The support has been participation run which saw street dance and Zumba. brilliant and thank you all for schoolchildren, community The Queen's Baton Relay vis- making it very special.”

www.twitter.com/waveneydc 9 intouch!

Suffolk Coastal and Waveney * Immediate free advertising for all District Councils have teamed up your properties Council team on TV! with an innovative website service * See the full list of participating Housing officers from to help landlords and tenants. authorities in the Landlords’ Help Waveney were recently stars "Let's Help You" provides landlords Section and upload properties in any of the small screen! with a new way to advertise proper- of these areas for even more free A popular new BBC One pro- ties and offer residents a new way of advertising. The housing allowance gramme The Housing Enforcers, searching for affordable rented calculator shows potential tenants presented by Matt Allwright, accommodation in the private sector their likely benefit entitlement and highlighted the varied work of across East Suffolk. the rent they can afford. housing officers around the The new website service is free to *Data analysis – sign-up for regular country. Working alongside use, for landlords to advertise, and Landlord ‘Property Tracker’ emails to teams from a number of coun- highlighted the important work of for anyone looking to rent in the pri- see how many have viewed your cils, including Waveney and Suf- the housing officers and its bene- folk Coastal, Matt hit the streets ficial impact on tenants and the to help ensure tenants had a community.” Housing help safe place to live, as well as Matt Allwright said: “It’s been a vate sector by going to properties Tenant ‘Property Tracker’ seeking out bad landlords, tack- privilege and an eye-opener to https://eastsuffolk.letshelpyou.co.uk alerts are sent when suitable ling problem properties and deal- stand alongside some of Britain’s and uploading your property details. properties are added that match the ing with the consequences of housing teams as they go about This new approach puts landlords tenant’s search criteria nightmare neighbours. Matt also their jobs. Some of the living and tenants directly in touch with Use your Smartphone! Download the worked in both Housing Options conditions of British residents one another without needing a local free LetsHelpYou app from Google Teams to gain an insight into the are beyond belief – unsafe, un- authority to intervene, thus speeding Play Store, or from the App Store for ways that people in acute hous- hygienic and unacceptable, but up the process for tenants seeking iOS devices ing need can be assisted the Housing teams go out of new housing accommodation, and The service is available in over 65 Cllr Sue Allen, Waveney’s Cabi- their way to get the best possible reducing vacant property times for languages, to maximise users net Member for Housing said: outcome for everyone concerned landlords. “This was an interesting opportu- - occupants AND landlords.” Registering is an easy two-minute If you would like to know more nity for a national audience to In each of the 10 episodes, Matt job and additional benefits for about this new service please go gain an insight into the varied uncovered some of the UK’s landlords include: to www.letshelpyou.co.uk and complex work of housing of- most shocking living conditions, ficers. Matt accompanied our from pest infestations to missing housing officers and saw first- windows, leaking sewerage to hand how their work can signifi- over-crowding. Waveney hous- cantly improve the lives of ing officers Fern Lincoln, Sandy tenants. The title of the pro- Campbell and Phil Gough cer- gramme may sound dramatic tainly threw Matt in at the deep however the programme itself end! Award winning scheme Waveney District Council has Council, Wellington Construction, received a national award for its Ipswich Building Society and PDS. work in providing new housing in Waveney District Council ap- Lowestoft for those with signifi- proached Saffron Housing Trust cant learning difficulties. with a proactive proposal for turning In September, the National Housing a redundant piece of land into com- Awards 2014 were held in London munity-focused housing. The land, and Waveney District Council re- which is located off Normanston ceived the Best Partnership Award Drive, once featured a derelict civil for its part in the Suffolk HOLD defence bunker. This building was a (Home Ownership for people with local eyesore and the land was Long term Disabilities) Partnership, prone to fly-tipping and vandalism. which provides quality housing to Waveney gifted the site to Saffron transform the lives of vulnerable Housing free of charge who, disabilities. The Suffolk HOLD part- the planning stage and has enabled people. The partnership comprises working with a number of partners, nership has to date secured afford- the injection of over £3.5 million Saffron Housing Trust, Suffolk built five new bungalows specifi- able home ownership for over 50 of private sector funding into County Council, Waveney District cally for people living with long-term people, with another 50 homes in affordable housing. 10 www.waveney.gov.uk intouch! December flood: report, recovery & repair Work to protect the seawall and The scheme, which is expected to promenade at Lowestoft is under- last nine weeks, will repair the flint way, following the first delivery of seawall following damage caused in Norwegian rock to the site. December 2013 by the tidal surge Following the delivery of 3,000 and through increased erosion. As tonnes of rock, a further 3,400 part of the work, improvements will tonnes is expected to arrive in late be made to an adjacent groyne and November, subject to weather condi- to part of the promenade. tions. The seawall repairs are being Placement of the rock into its final funded by the Environment Agency position will take place between 7am at a cost of approximately £900,000 and 10pm Monday to Saturday to and further expenditure will be re- limit disturbance to local residents. quired to bring the beach back into Cllr David Ritchie, Waveney's Cabi- commission. The proposed second net Member for Planning and Rural phase of work, expected to com- Affairs said: "Delivery of the rock sig- mence in the spring, would involve nals the start of one of the most dis- stabilisation of the northern beach, ruptive parts of these essential additional repairs to the promenade Waveney District Council has tinued in the months following the works, however the rock placement and further safety measures. published a report into last De- tidal surge with council teams con- will ultimately protect the vulnerable Progress can be monitored via a cember’s surge, detailing the tinuing to support residents and seawall and reduce the risk of flood- new webcam and information council’s response to the event, businesses in their efforts to return ing to the town. We apologise in ad- boards will be located along the which saw 167 premises flooded to normal through regular visits vance for any inconvenience caused prom, along with safe public viewing and 77 people temporarily and a range of financial schemes to the local community." points to observe the work. housed in evacuation centres. to help those in need. The report, called East Coast Tidal “Every emergency is different and Surge, says that “the multi-agency so needs a different response and, response to this crisis worked well” while we did our best, we also Fancy £6,000 towards and that the cost of the tidal surge know that not everything went as to Waveney was £206,000. The well as we would have liked. We home insulation? council’s operational partners, would not have expected the Suffolk residents are being provide funding and advice for Waveney Norse, spent an addi- response and recovery to be urged to think ahead to the the installation of energy tional 332 crew hours during the perfect, however we are not chilly winter months to make efficiency improvements to help clean-up and there was 78 tonnes resting on our laurels and this sure their homes are properly all Suffolk homeowners and of water-damaged items and mate- report reflects our determination to insulated. private renting tenants save rial collected free of charge. learn important lessons and en- Under the slogan ‘Ensure your money. The report also says that the gov- sure that we are as well prepared home is as warm as toast this According to figures from the ernment has given over £160,000 as possible for any future events.” winter’ Waveney has joined Energy Saving Trust, solid wall to communities as a result of the Chair of the Overview & Scrutiny forces with all Suffolk councils to insulation can reduce your floods and over £90,000 has been Committee Cllr Tod Sullivan said: offer the energy efficiency serv- energy bills by £270 per year. provided by the EDP flood appeal. “Everyone in Lowestoft recognises ice, Suffolk Energy Action, thanks Suffolk residents can get a Cllr Colin Law, Leader of Waveney that the tidal surge was a very to a successful bid to central heavily discounted assessment District Council, said: “The council, serious event. There was Government of £5.7 million. for just £29 on the energy per- its staff and members worked exceptional work done by staff The service is designed to help formance of their homes which around the clock to provide a rapid across the council to ensure that Suffolk residents save money on will identify potential improve- and effective response during the the town was prepared and not their energy bills by encouraging ments, which is refundable if emergency phase, staffing rest worse affected. the installation of energy measures are installed. They will centres and providing front-line “However it is clear that vulnerable efficiency measures in the home then receive options and advice support to the public. communities want to be sure that and households can claim up to for funding, which could be up to “The December flood was an un- they are being kept in mind, that £6,000 towards home insulation £6000 towards the cost of the paralleled event and brought out they are helped to prepare their measures. The scheme will installation. the very best in councillors, council homes for future events. Also staff and community groups who lessons can also be learned about www.greensuffolk.org/sea worked tirelessly and around the communication and help for those freephone 0800 840 9090 clock to support those who had people least able to help been affected. That work has con- themselves.” www.twitter.com/waveneydc 11 intouch!

Council energy scheme boosting businesses Local businesses are praising a project officer Cheryl Willis) said: council-backed energy "The majority of our energy spend efficiency scheme which is is attributable to the use of resi- identifying savings they could dents on site and also to the heat- make on their bills. ing of our three swimming pools. Suffolk Coastal and Waveney With such a big park, the job list is District councils, in partnership with endless but ECCE helped us to Groundwork East of England, se- prioritise those jobs, provided cured European funding in 2012 to impartial advice on some projects help small and medium businesses that we weren't sure of and gave in the rural coastal areas of the us financial support for the upgrade districts save money by becoming of some of our external lighting. more energy efficient. We have also been awarded a So far, The East Coast Carbon Silver Suffolk Carbon Charter, of Efficiency (ECCE) project has which we are very proud." already identified average savings Cllr Bruce Provan, Waveney's of over £10,000 per business by Cabinet Member for Economic conducting free energy audits to Services said: "As a council, we identify where savings and are focused on encouraging efficiencies can be achieved. businesses to grow and energy One delighted local business is efficiency can make a real differ- Small or medium sized enterprises interested in Heathland Beach Holiday Park in ence to a company's bottom line. taking part in the project should contact the Project team Kessingland whose audit identified This is an excellent scheme and on 01502 523393 or e-mail [email protected] potential savings of over £11,000. we are really pleased that so many with their contact details. Site owner May Reeder (pictured, local organisations are genuinely For further information visit: www.waveney.gov.uk/ecce. left with husband Bernard and benefitting.” Primary schools rising to the Fiver Challenge! In conjunction with the ‘Fiver any profit, many chose to make do- thanks to the support from local teams and learned a lot about costs Challenge’, Waveney District nations to charity instead. The origi- businesses and business associa- and how to make a profit. Lots of Council recently ran an inspiring nal £5 is then repaid to Virgin tions, as well as the creativity and parents and families supported competition for local primary Money, along with a 50p donation, enthusiasm of the children and their them in their business plans. This schools. in order to benefit future Fiver Chal- teachers." was a fantastic opportunity that The Fiver Challenge, which is or- lenges. Matthew Jordan, head teacher at came out of Lowestoft Rising sup- ganised by Virgin Money and sup- A number of local organisations winning school Gunton Community ported by Waveney District Council ported by Young Enterprise, aims to sponsored trophies for the chal- Primary, said: "Our children re- and Young Enterprise.” introduce young people to the world lenge, including the Waveney Busi- sponded enthusiastically and cre- More details about the Young En- of enterprise and business in a fun ness Forum, the Kirkley Business atively to this enterprise challenge. terprise Fiver Challenge can be way. Association, Harrod UK, M&H Plas- They worked really well in business found at www.fiverchallenge.org.uk. A number of local schools took part tics and Citrus Security Shredding. in the challenge; Gunton Commu- Prize monies were distributed to the nity Primary, Meadow Primary, Fen schools by Waveney District Coun- Park Primary, Wenhaston Primary cil and in addition, each school will and Somerleyton Primary Schools. receive a half-day enterprise work- The winner was Gunton Community shop in the new academic year. Primary School with second place These workshops will be supported going to Meadow Primary School. by Waveney District Council and Primary schools across the UK local businesses. were invited to take part and once Waveney District Council Cabinet registered, each child was issued Member for Tourism and Economic with £5 with the aim of making as Development Cllr Bruce Provan much profit as possible. Although, said: "We are delighted that this ini- the children were allowed to keep tiative has been a great success 12 www.waveney.gov.uk intouch!

Nobody likes wasting food – by remembering to plan ahead but did you know that 20% of and store food correctly, we can all the food purchased by not only save moneybut protect Suffolk residents ends up in our environment too.” the bin? The Suffolk Waste Partnership’s * Plan ahead new food waste campaign has lots of handy reminders to help * Store correctly you make food waste 'history' * Cook what you and has created a quirky video need clip to show how the average family could save up to £700 * Recycle what per year: you can’t eat! www.greensuffolk.org/recy- cling/make-food-waste-history/ Of course, some food waste Councillor Stephen Ardley, such as peelings and teabags Deputy Leader of Waveney Dis- are unavoidable – and the most trict Council said: “As well as environmentally friendly way to costing the average family deal with food waste is to com- around £60 per month, food post it at home. To help our resi- waste makes up over 30% of dents get started, compost bins the average Suffolk rubbish bin. are available to Suffolk resi- Disposing of this mountain of dents at reduced prices through food waste costs the Suffolk our subsidy scheme. taxpayer over £4 million every For more details visit year. By making a few simple www.suffolk.getcomposting.com changes in our homes, such as or call 0844 571 4444. Now you can recycle even more! All Suffolk residents are now able to recycle a wider range of recyclable waste using the recycling bin at home, without having to take it to local recycling centres. As well as paper, card, tins, cans, plastic containers, and Operation tip-off textiles, you can now put the following in your blue-lidded bin: Food and drinks cartons (e.g Tetra-Paks) Metal pots and pans Aerosol cans (no paint, fertiliser or weedkiller cans) Books (paperback and hardback)

Make sure your recycling is clean, dry and loose!

Earlier this year, the Suffolk waste away is not a rogue trader who transports waste while going The Environment Agency have Waste Partnership launched looking to make easy money by about their normal business ctivities provided an online tool to help “Tripping up the Tippers”, a fly-tipping waste; ask for their ust be registered as a waste carrier. businesses through the registration video reminding householders of waste carrier’s registration details, Council officers participated in process. their Duty of Care to ensure that and verify them by searching the further “Operation Tip-Off” stop- Go to www.gov.uk/government/ their waste is Environment Agency's public and-search days with the police organisations/environment-agency disposed of legally. register of waste carriers or by and other agencies during 2014 to and click on “Waste including waste The video urges residents to check calling 08708 506 506. ensure compliance with waste carriers”. that anyone offering to take their Since January 2014, any trader carrier regulations. www.twitter.com/waveneydc13 intouch!

Voter registration changes During August, all Waveney will need to take action in order to residents were sent a letter join or remain on the register. Under through the post telling them the new system, it will now be possi- about the biggest change to the ble to register online. electoral registration system in al- Samantha Mills, Head of Campaigns most 100 years. at the Electoral Commission, said: Waveney’s Electoral Registration Of- “This summer the Electoral Commis- ficer wrote to approximately 91,000 sion launched a major advertising electors in the District area, explain- campaign to raise awareness of the ing that a new and more change to Individual Electoral Regis- secure system of Individual Electoral tration. We welcome this change, Registration is being introduced. This which will lead to a more secure reg- will replace the existing Victorian sys- ister and replace the outdated Victo- tem where the ‘head of household’ is rian concept that a single ‘head of responsible for registering everyone household’ is responsible for living in a property. Under the new registering everyone.” system, individuals will be responsi- If you have not received your letter, ble for their own registration. please contact Waveney District Gold standard again! Many Waveney residents will auto- Council’s elections team on Waveney District Council has The Council would not have matically move on to the new elec- 01502 523238 or once again received national achieved this award without the toral register. However, some people [email protected]. recognition for providing genuine commitment and excellent levels of support to its participation of Members and so it www.gov.uk/yourvotematters Councillors. is a credit to this Council that The Council has once again been Councillors have so readily and awarded the Charter Plus Award proactively engaged in the Mem- for Elected Member Development. ber Development process. The council was first accredited The award is therefore a reflection Convenient payments with Charter Plus status in 2009 of the commitment of Elected As part of its drive to provide cus- • A dedicated secure automated and was the first council within Members in recognising Member tomers with convenient and cost-ef- payments line which is open 24 East Anglia, London and the Development as a means of im- fective payment methods, Waveney hours per day. To make an auto- South East region to receive the proving the performance of Coun- District Council will be reviewing its mated payment, call 0845 8350137. Charter Plus accreditation. In cillors and the Council. cash office locations and looking at • Via www.waveney.gov.uk: busi- order to retain this prestigious Performance matters at all levels ways to reduce the amount of cash ness rates, council tax, housing award, the council must undergo a and this award confirms how seri- taken. Handling cash incurs extra benefit overpayments, housing rigorous reassessment to show its ously this Council sees Member costs both in time and in security rents and invoices can all be paid ongoing commitment to Member Development to ensure that serv- measures. through our website. Development. Having success- ing Councillors have the skills and Waveney offers a range of alterna- If you do wish to continue to make fully passed reassessments in knowledge to carry out their roles tive and flexible payment options, cash payments, a fast and more both 2011 and 2014, Waveney is effectively. such as: convenient option is to use a Pay- once again operating at this ‘gold Cllr Colin Law, Leader of the • Direct Debit: housing and garage zone payment card, which can be level standard’. Council and Chairman of the rents, council tax and business requested by calling Customer The assessment process requires Member Development Steering rates can all be paid by Direct Services on 01502 562111. Pay- the Council to demonstrate a Group said: “The successful Debit. ment cards can be used at any strategic approach to member de- award of Charter Plus status Post Office or local shop displaying velopment and a constant commit- acknowledges Waveney’s continu- the Payzone symbol. Shops and ment to learning. Member ous commitment to member Post Offices often have long open- development activities are re- development. We are extremely ing hours enabling you to pay your viewed by a cross-party Member proud of this award, which reflects bills at the most convenient time Development Steering Group and the hard work of our Members and and place for you. include a Joint Member Develop- their dedication to the member Visit www.payzone.co.uk or ment Programme, Personal development process. www.postoffice.co.uk/branch-finder Development Plans for Council- “It also evidences the excellent to find your nearest participating lors and a comprehensive Induc- work of the Democratic Services Payzone outlet. tion Programme for all new Team, who provide Members with Councillors. the utmost support.” 14 www.waveney.gov.uk intouch!

Summer fun! Lowestoft beach was the providing £700 funding to place for kids to be this purchase specialist equip- summer! ment. This proved a huge hit 2014 saw a continuation of the and we hope to bring it back Active Communities Summer next year, along with other Programme in Lowestoft. sports clubs. A partnership has been formed Talking about the summer pro- with Waveney District Council gramme, Sonia Barker said: and East Coast Community “Councillor Byatt and myself Health, delivering diversionary were really pleased to be activities on Lowestoft Beach. asked to support the activity The programme was first intro- on the beach this year. This duced in 2013, primarily to type of programme is crucial give young people something for young people, not just for constructive to do in the long diversionary purposes, but summer school holiday. The also to increase physical activ- activity, delivered by East ity levels amongst young peo- Coast Community Health, was ple. We are also thrilled that centred around sporting partic- the equipment we funded will ipation, culminating in a cele- continue to be used to pro- bration event on the final day. mote the golf club. Also delivering the event this The summer programme, in its year were Rookery Park Golf second year, saw over 200 Club, supported by Suffolk people attending and contin- County Councillor’s Peter ues to grow. Planning is al- Byatt and Sonia Barker, each ready beginning for 2015!

A voice for young people As the Waveney Youth Council Point Academy and gave young regular discussions with the MP for young people the opportunities to comes to the end of its fifth year people in Waveney the opportunity Waveney, Peter Aldous. make a difference and have a say it continues to be a voice for to directly ask senior staff from Nathan Bowkett, current chair of in the delivery of local services”. young people in Waveney on the local service providers, including the Waveney Youth Coun- issues they feel passionate the District and County Councils, cil and student at Ormiston about. Police, Health Services and the MP Denes Academy, recently Membership continues to grow with for Waveney, specific questions presented his annual re- Beccles Free School joining this about subject areas which affect port to Members at year which will allow even more them. Waveney District Council young people to get involved and Representatives from the youth which was well received. have their say on the future of their council were recently invited to at- He said: “I am extremely community. With continued support tend an education summit, organ- pleased and proud of the from the Active Communities Team ised by Lowestoft Rising, which progress made this last at Waveney District Council, the brought together head teachers, year and look forward to Waveney Youth Council have be- Suffolk County Council, Waveney continue working with the come involved in a number of high District Council and other local Waveney District Council profile and exciting events and partner organisations to look at at- and other organisations projects over the past year. This in- tainment, aspiration, skills and and initiatives, such as cludes a ‘Youth Question Time’ work preparation in our schools. Lowestoft Rising and UK event which took place at East Other events and initiatives include Youth Parliament, to give www.twitter.com/waveneydc15