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2020 VCA Annual Report

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2020 VCA Annual Report ANNUAL REPORT 2019-20 2 Annual Report 2019-20 VolunteeringACT Contents 3 Our Vision, Mission & Values 4 CEO’s Message 5 Chair’s Message 6 Our Members 9 Our Inclusive Programs 10 Community Info Hub 11 Education & Training 12 Events 14 Policy & Advocacy 14 Representation 14 Memberhsip 15 Volunteering Support and Referrals 15 Corporate Volunteering 15 Emergency Volunteering 16 Website & Social Media 16 COVID-19 17 Our Partners 18 Financial Review VolunteeringACT VolunteeringACT Annual Report 2019-20 3 Our Vision, Mission and Values VolunteeringACT is a people driven, service- About focused organisation that represents the interests of 194 Members, advocates for and VolunteeringACT is the peak body for supports volunteers, and engages with the volunteering and community information broader Canberra community. in the Canberra region, as well as being a service provider of programs for people VolunteeringACT is the business name of experiencing disadvantage and isolation, Volunteering and Contact ACT Ltd. people with disability, and people needing support for mental wellness. We have a vision of an inclusive Canberra, and a mission to foster inclusion by enabling participation and Vision connection. An inclusive Canberra Charitable Objects VolunteeringACT is a registered charity and a Public Benevolent Institution. We meet the Mission five Objects in our Constitution by: To foster social inclusion by enabling participation and connection • Connecting people to volunteering opportunities; • Supporting volunteer involving organisations Strategic Priorities with training, advice and volunteer • Focus on inclusion recruitment; • Build a strong brand • Making sure information on services and • Pursue growth opportunities supports is accessible to everyone • Be part of a successful national network through our Community Information • Cement our role as peak body and advocate services; • Ensure organisational sustainability • Supporting people experiencing disadvantage; and, • Providing programs to help people Values reconnect with their community and access Collaboration Innovation supported volunteering roles. Diversity Integrity Equity Participation 4 Annual Report 2019-20 VolunteeringACT CEO’s Message Vicky Darling VolunteeringACT continues to be a strong and well-regarded organisation that is focused on responding to community need by building the capacity of organisations to provide quality volunteering programs and improving access to information, connection and participation for all people in the Canberra region. 2019-20 program and service delivery differed greatly from the first half of the year to the second, as we worked to keep our own staff safe and our business sound, while supporting our Members and the community through bushfires and a pandemic. In 2019-20, VolunteeringACT: in the capable hands of incoming CEO Jean • Designed and commenced implementation Giese. My thanks to everyone who has been of the new Inclusive Volunteering Pathways on this VolunteeringACT journey with me and I to Employment Program with our wish you all the best. volunteering peak body partners in NSW and Tasmania. • Launched the new Community Info Hub and a new website, reaching a larger audience and providing access to the Community Board of Directors Directory and Diary, as well as volunteering vacancies and a larger range of free Chair Directors resources. • Created new online services in response Mat Franklin Bobby Wan to COVID-19 restrictions including online Jayne Curnow training and forums; service information Deputy Chair Robyn Hendry guides which were updated weekly from George Brenan Lee Maiden March to May; and comprehensive guides (from 28 July 2019) for volunteers and volunteer involving organisations. Treasurer Clare Sullivan • Pivoted our Inclusive Programs to support Shivani Gounder (from 28 July 2019) participants remotely. It was at the end of June, after proudly Company Secretary watching our staff and Members support each Vicky Darling other and come through the most difficult times of 2020, that I decided to move on to my next adventure, leaving the organisation VolunteeringACT VolunteeringACT Annual Report 2019-20 5 Chair’s Message Mat Franklin advice on adjusting volunteering programs and keeping volunteers safe, all while advocating and partnering with government to deliver improvements. Thank you to all of our Members acknowledged on the next page of our Annual Report; our funding partners the ACT Government and Australian Government (National Disability Insurance Agency and Department of Social Services); our sponsors the Canberra Labor Club Group, Aon, Galent Management Consulting, University of Canberra, Chamberlains, Canberra Centre, Canberra Weekly and For Purpose; our When we started the financial year on 1 philanthropic donors Hands Across Canberra July 2019, the VolunteeringACT Board and and the Snow Foundation; and our service committee members, staff and Members delivery partners Hall & Wilcox, the ATO’s Tax could not have foreseen how differently we Help Program, and Communiteer. would end the year on 30 June 2020. Yet in a year of challenges, we were able to rise Finally, to our own employees and volunteers, to support volunteering, the provision of we thank you for your dedication to our community information, and the delivery of vision of an inclusive Canberra. The Board inclusive programs in new ways. would like to recognise the contribution of outgoing CEO Vicky Darling in driving our In October 2019, the organisation undertook mission-focused organisation over the past a branding change to improve awareness three years. Vicky played an instrumental of all of our services, adopting the business role in advancing key projects during her name of VolunteeringACT as well as creating tenure with the organisation, and we are the Community Info Hub brand to package grateful for her leadership during a time of together our combined online and face to accelerated change. We would also like to face community information services. The new acknowledge incoming CEO Jean Giese for brand was launched at the 2019 Volunteering her work as Deputy CEO over the past few Expo, held for the first time on a Saturday in years and for stepping up to take on the CEO Kingston, attracting 50 per cent more visitors role. VolunteeringACT has had the privilege than the previous year and resulting in 90 per and honour of being able to move from one cent of attendees finding a volunteering role. exceptionally talented woman to the next, and From our biggest event we turned the corner we look forward to working with Jean and into 2020 and faced unprecedented disasters the rest of the team on further advancing our that changed the way we operated. We vision and mission. supported our Members to source volunteers for bushfire recovery and then, when the pandemic struck, provided tools, forums and 6 Annual Report 2019-20 VolunteeringACT Our Members 2XXFM Canberra City Rotary AbbeyField Garran Canberra College of Piping and Drumming Abundant Water Inc Canberra Glassworks Ltd ACT Corrective Services Canberra Hospital and Health Services ACT Disability, Aged and Carers Advocacy Canberra International Music Festival Service Canberra Off-Road Cyclists ACT Emergency Services Agency Canberra Police Community Youth Club, Inc. ACT Fencing Association Canberra Region Rugby League ACT Mental Health Consumer Network Inc Cancer Council ACT ACT Parks and Conservation Service CanTeen ACT & SNSW Division ACT Volunteers in Policing Capital Football ACT Wildlife Capital Nordic Walking ACTCOSS Capital Region Community Services Ltd Adria Village Carers ACT Amnesty International Australia - ACT/SNSW CatholicCare Canberra and Goulburn Anglicare NSW South, NSW West and ACT Communities@Work annecto Canberra Community Connections Inc Arthritis & Osteoporosis ACT Community First Development Artsound FM Community Services #1 Aruma Conservation Council ACT Region Inc Australia-China Youth Cooperation Cure Brain Cancer Foundation Australian 3D Manufacturing Association Currie Crescent Community Centre Australian Institute of Aboriginal and Torres Cystic Fibrosis ACT Strait Islander Studies Dementia Australia Australian Kookaburra Kids Foundation Doris Womens Refuge Australian National Botanic Gardens EndoACT Australian National Eisteddfod Epilepsy Association ACT Inc Australian Network for Plant Conservation Inc. Ethnic Broadcasters Council of the ACT Australian Red Cross ACT Events ACT Australian War Memorial Families and Friends for Drug Law Reform BaptistCare NSW & ACT Feel the Magic Barnardos Canberra Australia Food Co-op Shop and Cafe Belconnen Arts Centre Fusion Canberra Beryl Women Geoscience Australia Better Hearing Australia Canberra Girl Guides, ACT & South East Region Billabong Aboriginal Development Goodwin Aged Care Services Corporation Greening Australia Limited Bush Heritage Australia Greyhound Connections Inc C3 Cares Monash - a ministry of C3 Church HammondCare Monash Hands Across Canberra Calvary Haydon Retirement Village Hartley Lifecare Inc Calvary Health Care ACT Havelock Housing Association Calvary John James Hospital Heart Foundation ACT Canberra and Region Multiple Birth Indigenous Reading Project Association IRT Group Canberra Blind Society Karinya House VolunteeringACT VolunteeringACT Annual Report 2019-20 7 Karralika Programs Inc Roundabout Canberra Koomarri Royal National Capital Agricultural Society Landcare ACT RSI & Overuse Injury Association Lateral Event Management RSL Woden Valley Sub Branch Libraries ACT RSPCA ACT Lifeline Australia
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