Patient Financial Assistance (Charity) Title: Program Department: Revenue Cycle Management Effective Date: 4/2016 Reviewed: Previous Version(s): 02/2005, 10/2012, 3/2013, 8/2015 Policy & Procedure Replaces:

**The reader is cautioned to refer to the Central Policy Database for the most current version of this document and not rely on any printed version.**

Approval Signature: David Okabe Name: David Okabe Title: Executive Vice President & Chief Financial Officer

Approval Signature: Steve Robertson Name: Steve Robertson Title: Executive Vice President & CIO

Approval Signature: Will Burke Name: William V. Burke Title: System Director, Revenue Cycle Management

Approved by the KMCWC Board of Directors on June 15, 2016 Approved by the PMMC Board of Directors on June 15, 2016 Approved by the SCH Board of Directors on June 9, 2016 Approved by the WMH Board of Directors on June 23, 2016

Scope:

This policy applies to all organizations affiliated with Hawai‘i Pacific Health (HPH) entities, including Kapi‘olani Medical Center for Women and Children (KMCWC), Pali Momi Medical Center (PMMC), Straub Clinic and Hospital (SCH), Wilcox Memorial Hospital (WMH), Kapi‘olani Medical Specialists (KMS), and Kaua‘i Medical Clinic (KMC) . This policy does not apply to any non-HPH providers who may treat or provide services to patients at an HPH location. Appendix B of this policy lists non-HPH providers who provide services at HPH locations.

Policy Statement:

It is the policy of , and its affiliated organizations, in response to its philosophy and mission, to provide services for all persons, regardless of age, sex, race, religion, origin, or ability to pay.

The purpose of this policy is to establish fair and consistent guidelines for providing financial assistance to patients with inadequate or no means of payment for emergency and medically necessary services received from Hawai‘i Pacific Health affiliated organizations.

Definitions:

Gross Income: All household income from whatever source derived, including—but not limited to—income not subject to federal or state taxes.

Uninsured: Patients with no insurance or third-party assistance to help remunerate their financial responsibility to healthcare providers.

Underinsured: Patients who carry insurance or have third-party assistance to help pay for medical services, but who accrue or have the likelihood of accruing out-of-pocket expenses which exceed their financial ability to pay.

Page 1 of 21 HPH: Patient Financial Assistance (Charity) Program

Definitions (cont.):

Medically Necessary: For the purpose of this policy, medical necessity is defined as per the American Medical Association (https://www.ama-assn.org/ama/home.page, August, 2015):

“Medically necessary services are those health care services that a prudent physician would provide to a patient for the purpose of preventing, diagnosing or treating an illness, injury, disease or its symptoms in a manner that is: (a) in accordance with generally accepted standards of medical practice; (b) clinically appropriate in terms of type, frequency, extent, site, and duration; and (c) not primarily for the economic benefit of the health plans and purchasers or for the convenience of the patient, treating physician, or other health care provider.”

Emergency Medical Care: Care or treatment for emergency medical conditions as defined by the Emergency Medical Treatment and Active Labor Act (EMTALA).

Resident: Every individual domiciled in the State, and every other individual whether domiciled in the State or not, who resides in the State. To "reside" in the State means to be in the State for other than a temporary or transitory purpose. (Definition from HRS-1). For purposes of this policy, an individual must be a Hawai‘i state resident for at least 30 days to be considered eligible for financial assistance.

Amounts Generally Billed (AGB): The amount generally billed to insured patients for emergent or medically necessary care.

Presumptive Eligibility: The process by which the hospital uses external sources of data to determine eligibility for financial assistance.

Family: As defined by the U.S. Census Bureau, a family is a group of two people or more (one of whom is the householder) related by birth, marriage, or adoption and residing together; all such people are considered as members of one family. (https://www.census.gov/cps/about/cpsdef.html)

Medically Indigent: Persons with family incomes that exceed 400% of current Federal Poverty Guidelines for the state of Hawai‘i, who are unable to pay some or all of their medical bills because their medical bills exceed 15% of combined family income and liquid assets

Policy / Procedure:

I. Policy

A. Program Guidelines

1. It is the policy of HPH to offer financial assistance to patients who are uninsured or underinsured, subject to the terms of this policy.

2. All individuals presenting at an of an HPH affiliate for examination or treatment for a medical condition will be provided a medical screening exam and care for any medical emergency conditions consistent with HPH EMTALA policies, without regard to ability to pay.

3. Financial assistance is provided only for services determined to be medically necessary care and after patients have been found to meet financial criteria. HPH offers free and discounted care based on family size and income. Page 2 of 21 HPH: Patient Financial Assistance (Charity) Program

4. Charity care is not considered an alternative option to payment and patients may be assisted in finding other means of payment or financial assistance before approval for charity care.

5. Uninsured patients who are believed to have the financial ability to purchase health insurance may be encouraged to do so in order to ensure health care accessibility and overall well-being.

B. Patient Eligibility

1. Applicants are eligible for financial assistance if family income falls at or below 400% of current Federal Poverty Guidelines (FPG) for the state of Hawaii.

2. Applicants with family income levels that exceed 400% of FPG with patient balances that exceed 15% of combined family income and liquid assets are considered medically indigent and eligible for financial assistance. Patients must disclose all forms of income and assets.

3. This policy applies to residents of the state of Hawai‘i. Non-residents are excluded from financial assistance eligibility except for emergency care. Hawai‘i Pacific Health, at its sole discretion, may waive this exclusion upon review of the facts and circumstances of each case.

4. Applicants must complete the HPH application process, including any required steps to secure third party funding.

5. HPH may consider patients presumptively eligible in two ways as follows:

a. In circumstances where insufficient documentation is available to determine eligibility based on income, HPH may use other information sources to determine financial assistance eligibility. These circumstances include:

i. Patient is homeless

ii. Patient is eligible for other state, federal, or local assistance programs, such as food stamps, subsidized housing, welfare, or Quest/Medicaid coverage.

iii. Patient is eligible for Crime Victims Fund or Sexual Assault Treatment Center grant funding assistance. This assistance would be considered one-time assistance, covering any patient responsibility after Crime Victims Fund or SATC program assistance

iv. Patient is deceased without an estate

v. Patient has filed for bankruptcy

b. HPH may employ data analytics using publicly available data and data from external data providers to identify patients eligible for financial assistance. External data may include credit scores and demographic data from credit reporting agencies, public assistance program enrollment data, and other data available from public agencies.

6. Patients must meet all eligibility criteria to be considered eligible for financial assistance.

C. Discount Amounts

1. For income levels at 200% or less of Federal Poverty Guidelines for the state of Hawaii, eligible patients receive 100% discount (free care).

2. For income levels greater than 200% and less than or equal to 400% of Federal Poverty Guidelines, eligible patients receive 85% discount on current balances.

Page 3 of 21 HPH: Patient Financial Assistance (Charity) Program

3. Patients who qualify for financial assistance will not be required to pay more than amounts generally billed (AGB) to individuals receiving care at Hawai‘i Pacific Health facilities, who have insurance covering such care.

a. HPH uses the “look back” method, described in IRS 501(r) -5(b)(3) final rule to determine AGB.

b. The amount generally billed to individuals who have insurance is established as a percentage discount based on discounts allowed to Medicare fee-for service and Medicare Advantage plans, Medicaid and Medicaid Managed Care plans, and all private commercial health insurers who paid claims to Hawai‘i Pacific Health hospital facilities in the past calendar year. HPH calculates AGB for each covered facility, and uses a single, system-wide AGB percentage that does not exceed the lowest facility’s AGB amount. Appendix C includes the current AGB calculation.

c. HPH calculates AGB annually and will adjust the discount policy percentages as needed to ensure that financial assistance patient payment policy percentages are greater than or equal to AGB percentages.

d. HPH will ensure that total payment from patients who qualify for financial assistance does not exceed AGB. Any deposits or prepayments from qualified patients shall not exceed AGB, and any payments received in excess of AGB from qualified patients will be refunded.

e. HPH may increase approved discount amounts to ensure that amounts billed to patients do not exceed AGB.

4. Patients who qualify for financial assistance due to medical indigence will receive 85% discount on current balances.

D. Services

1. Services covered by this policy include emergency care and medically necessary services.

2. Exclusions from financial assistance include the following:

a. Any elective services (either invasive or non-invasive), including cosmetic plastic services that are not medically necessary. (Special self-pay package rates have been developed to address the needs of patients seeking elective procedures, not medically necessary but desired. These rates will not be considered charity.)

b. Drugs and supplies that are sold on a retail basis are excluded from this program. All other drugs and supplies provided to the patient during the course of treatment in the hospital and/or the clinic are eligible for financial assistance.

c. Investigational or experimental treatment and/or procedures may be considered for charity care if recommended by the treating physician as the clinical standard of care.

E. Application Process

1. To apply for financial assistance, patients must submit a complete application including supporting documentation by mail to the HPH business office address specified on the application or in person to the HPH Financial Services departments located at HPH hospitals.

The Financial Assistance Policy, a plain language summary and financial assistance application are available at no charge.

Page 4 of 21 HPH: Patient Financial Assistance (Charity) Program

 At the following HPH facility website(s): www.hawaiipacifichealth.org/faprogram

 Written requests can be sent to:

[email protected]

or

Hawai‘i Pacific Health – Customer Service 888 South King St. Honolulu, HI 96813

 Request by phone: (808) 522-4013 on O‘ahu, or (866)-266-3935 from Neighbor Islands M-F between 8:00 am and 4:30 pm

 Paper copies are also available at the following locations: o Admission areas o Emergency Room

Straub Clinic and Hospital Admitting 888 S. King St. Honolulu HI 96813

Pali Momi Medical Center Financial Services Department 98-1079 Moanalua Road Aiea, HI 96701

Kapi‘olani Medical Center for Women & Children Financial Services Ground Floor-Lobby 1319 Punahou Street Honolulu, HI 96826

Wilcox Memorial Hospital Financial Services 3-3420 Kuhio Highway Lihue HI 96766-1098

Kaua‘i Medical Clinic Patient Services 3-3420 Kuhio Highway Suite B Lihue HI 96766-1098

2. Patients identified as being potentially eligible for Medicaid/Quest will be asked to apply and will be expected to cooperate fully in providing all required information. Financial assistance eligibility determination shall be made after Medicaid/Quest acceptance or denial.

3. The patient or guarantor must complete the application, sign and date it, and return it with one or more of the following items for documentation:

a. current W-2,

b. most recent federal income tax return, including Schedule C if self-employed,

Page 5 of 21 HPH: Patient Financial Assistance (Charity) Program

c. proof of denial for assistance,

d. most current past 3 month pay stubs, or

e. welfare agency statement showing coverage status

Or

f. A statement explaining why the above are not available.

g. Upon review, if HPH determines that the above supplied information is incomplete or insufficient to document income, HPH may request for additional documentation including the following

i. Social security award letter and 1099 forms

ii. General excise tax forms

iii. VA or pension benefits letters

iv. Unemployment or workers compensation benefit letters

v. Rental or real estate income documentation

vi. Checking and savings account statements

vii. Documentation of alimony or child support

viii. Statement of support letters

4. Once a patient has been approved for financial assistance by one of the entities within the HPH system, the same criteria (discount percentage) shall also be applied to any other patient balances that the patient may have at other HPH entities.

5. The terms and condition of eligibility for financial assistance shall be set for six months from the service date on the application. After six months, the patient will be required to reapply for financial assistance through the application process with qualifying proof of documentation.

F. Communication of Financial Assistance Availability

1. HPH will communicate the availability of the Financial Assistance as part of any collection efforts

2. HPH will make reasonable efforts to determine eligibility for financial assistance under this policy prior to engaging in any Extraordinary Collection Activities (ECAs). Reasonable efforts include the following.

a. Reasonable efforts will be reviewed by the System Director of Revenue Cycle Management. Engaging in ECAs will proceed only with prior approval of the System Director after reasonable efforts have been confirmed.

b. ECAs may start only after 120 days from when the first post discharge patient statement was provided.

c. At least 30 days prior to initiating any ECAs, HPH shall take the following steps:

i. Provide the patient written notice that describes availability of financial assistance, lists potential ECAs that may be taken to obtain payment, and provides a deadline after which ECAs may be initiated. A plain language summary of the financial assistance policy will be provided with this notice.

Page 6 of 21 HPH: Patient Financial Assistance (Charity) Program

ii. Attempt to notify the patient orally about the financial assistance policy and how to apply

iii. Upon receipt of a financial assistance application, HPH or its authorized business partners will discontinue ECAs while the application is in process

3. After making reasonable efforts to determine financial assistance eligibility as described above, HPH or its authorized business partners may initiate the ECAs of filing suit and/or reporting non-payment to credit reporting agencies to obtain payment for care

4. If a patient has an outstanding balance for previously provided care, HPH may engage in the ECA of deferring, denying or requiring payment of the outstanding balance only if the following steps are taken.

a. HPH provides the patient with a financial assistance application and a plain language summary of the financial assistance policy

b. HPH provides written notice that describes the availability of financial assistance and provides a deadline after which the application will no longer be accepted for previously provided care. This deadline shall be either 30 days from the written notice or 240 days after the first post discharge bill was issued, whichever is later.

c. HPH makes reasonable effort to orally notify the patient about the financial assistance policy and how to apply

d. HPH expedites processing any applications received for previously provided care

Standard / Reference & Year: ACA Rationale for Revision: New Update Consolidation Author(s) & Department(s): Revenue Cycle Reviewer(s) & Department(s): Board of Directors

Page 7 of 21

Discrimination is Against the Law

Hawai‘i Pacific Health facilities comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Hawai‘i Pacific Health facilities do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Hawai‘i Pacific Health facilities: Provide free aids and services to people with disabilities to communicate effectively with us, such as:

 Qualified sign language interpreters

 Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

 Qualified interpreters

 Information written in other languages

If you believe that the Hawai‘i Pacific Health facility has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Kapi‘olani Medical Center for Women and Children Patient Safety & Quality Services Coordinator Patient Relations Coordinator 3-3420 Kuhio Hwy 1319 Punahou Street Lihue, HI 96766-1099 Honolulu, HI 96826 (808) 245-1261 (808) 983-6067 Kauai Medical Clinic Pali Momi Medical Center Patient Safety & Quality Services Coordinator Patient Relations Coordinator 3-3420 Kuhio Hwy, Ste B 98-1079 Moanalua Road Lihue, HI 96766-1098 Aiea, Hawaii 96701 (808) 245-1261 (808) 485-4330 Patient Relations Coordinator 888 S. King Street Honolulu, Hawai‘i 96813 (808) 522-4765

You can file a grievance in person or by mail or email. If you need help filing a grievance, these individuals are also available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F HHH Building Washington, D.C. 20201 1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Proficiency of Language Assistance Services

ATTENTION: If you speak [language], language assistance services, free of charge, are available to you. Call 1-808-983- 6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

PAKDAAR: Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam. Awagan ti 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-808-983-6000 (Kapiolani), 1-808- 486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

MEI AUCHEA: Ika iei foosun fonuomw: Foosun Chuuk, iwe en mei tongeni omw kopwe angei aninisin chiakku, ese kamo. Kori 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

MO LOU SILAFIA: Afai e te tautala Gagana fa'a Sāmoa, o loo iai auaunaga fesoasoan, e fai fua e leai se totogi, mo oe, Telefoni mai: 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān. Kaalọk 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1- 808-245-1500 (Kauai Medical Clinic).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-808-983- 6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1- 808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245- 1500 (Kauai Medical Clinic).

ATENSYON: Kung nagsulti ka og Cebuano, aduna kay magamit nga mga serbisyo sa tabang sa lengguwahe, nga walay bayad. Tawag sa 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

FAKATOKANGA’I: Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fai atu ha tokoni ta’etotongi, pea teke lava ‘o ma’u ia. Telefoni mai 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1- 808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

E NĀNĀ MAI: Inā hoʻopuka ʻoe i ka ʻōlelo [hoʻokomo ʻōlelo], loaʻa ke kōkua manuahi iā ʻoe. E kelepona iā 1-808-983-6000 (Kapiolani), 1-808-486-6000 (Pali Momi), 1-808-522-4000 (Straub), 1-808-245-1100 (Wilcox), 1-808-245-1500 (Kauai Medical Clinic).

HPH: Patient Financial Assistance (Charity) Program Appendix A

Poverty Guidelines

2016 POVERTY GUIDELINES FOR HAWAII

PERSONS IN FAMILY/HOUSEHOLD POVERTY GUIDELINE

For families/households with more than 8 persons, add $4,780 for each additional person.

1 $13,670

2 18,430

3 23,190

4 27,950

5 32,710

6 37,470

7 42,230

8 47,010

(Office of the Assistant Secretary for Planning and Evaluation, 2016)

Page 8 of 21 HPH: Patient Financial Assistance (Charity) Program Appendix B

Non-HPH Providers Not Covered by the HPH Financial Assistance Policy

Providers Subject to Hawai‘i Pacific Health’s Financial Assistance Policy:

 Kaua‘i Medical Clinic (KMC) Providers  Kapi‘olani Medical Specialists (KMS) Providers  Straub Providers  Pali Momi Medical Center (PMMC) Providers

Providers include physicians and others who may provide separately billable services

Which Doctors are not covered under our Financial Assistance Policy? Physicians working at each facility who are not covered under the FAP are identified in the attached Provider List, by name and the hospital facility where they practice.

The following listings are updated quarterly. If you do not see a physician listed here and want to verify whether that person is currently covered under the HPH FAP, please call Customer Service on O‘ahu (808) 522-4013, on Kaua‘i (808) 245-1119, or toll free at (866) 266-3935

Page 9 of 21 Kapi‘olani Medical Center for Women and Children (KMCWC) Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Aaronoff, Michael C., M.D. Busse, Raydeen M., M.D. Clark, Michael A., M.D. Abinsay, Hazel L., M.D. Caldemeyer, Karen S., M.D. Clason, Stephen E., M.D. Aeby, Tod C., M.D. Canonico, Robert, D.O. Coleman-Satterfield, Tiffany T., M.D. Aggarwal, Lovedhi, M.D. Cao, Ying, M.D. Corey, Judith L., M.D. Ahana, Alan Y., M.D. Carlile, Gloria N., M.D. Cormack, Graham M., M.D. Aikawa, Taro, M.D. Carlile, Robert G., M.D. Crabtree, Thomas G., M.D. Aki, Jonathan C., D.O. Carney, Michael E., M.D. Dalzell, David P., M.D. Albritton, Ryan L., M.D. Carter, Courtney C., M.D. Dandurand, Scott A., CRNA Alvarez, Elenita V., M.D. Castro, Michael P., M.D. Dao, Franklin V., M.D. Amian, Angelina A., M.D. Cha, David S., M.D. Darling, Stephen E., M.D. Anderson, Robert E., M.D. Chan, FuChat, M.D. Davis, Mark C., M.D. Ando Jr., Richard E., M.D. Chan, Owen T., M.D. De Los Reyes, Carl L., M.D. Ang, Manuel, M.D. Chan, Paul W., M.D. Dela Cruz, Edgar T., M.D. Aoki, Joseph P., M.D. Chang, Alan L., M.D. Dela Cruz, Joseph Gary, M.D. Arakawa, Kenneth H., DDS Chang, Ann L., M.D. DeMare, Paul A., M.D. Asato, Laurie Y., M.D. Chang, Dillon E., M.D. DeVilbiss, Laura C., M.D. Ashton, Melinda J., M.D. Chang, John William K., DDS Devine, Irisa M., M.D. Atebara, Neal H., M.D. Chang, Kenneth K., M.D. Di Rocco, Peter J., M.D. Atkinson, Robert E., M.D. Chang, Simon K., M.D. Diamond, Brian M., M.D. Aung, Charles M., M.D. Chan-Nishina, Corinne C., M.D. Diniega, Leticia G., M.D. Ayabe, Ronald I., M.D. Chen, Bruce, M.D. Dominguez, Celia E., M.D. Azuma, Vernon M., M.D. Chen, Hong-Ru, M.D. Drouilhet, John H., M.D. Baker, Mark W., M.D. Chen, Susie A., M.D. Duca, Jonathan P., M.D. Bane-Terakubo, Teresa M., M.D. Chen, Weichin, M.D. Duca-Cruz, Nannette M., M.D. Bartholomew, Marguerite L., M.D. Cheung, Alan H., M.D. Dumpit, Anthony P., M.D. Berger-Chen, Sloane W., M.D. Chib, Vineet K., M.D. Eakin, Paul J., M.D. Bhattacharyya, Eesha R., M.D. Chilukuri, Ananthakrishna, M.D. Ebisutani Tamashiro, Amy, M.D. Birnie, Janice D., CRNA Ching, Brent B., DDS Emura, Steven T., M.D. Blair, Brandi W., M.D. Ching, Derek A., M.D. Enlow, Susan A., M.D. Board, David W., M.D. Ching, Gerald H., M.D. Erickson, Karen L., CRNA Boychuk, Rodney B., M.D. Ching, Shim, M.D. Fedorak, Graham T., M.D. Britten, Alan G., M.D. Chinn, Herbert K., M.D. Fiatoa, Lulumafuie, M.D. Broady, Autumn J., M.D. Chinn, Stephen K., M.D. Fidele, Vanessa H., M.D. Bronson, Betsy J., M.D. Chiu, Linda D., M.D. Floridia, Marco P., M.D. Brown, Jason H., M.D. Cho, Parina G., M.D. Foley, Stephen T., M.D. Brown, Kenneth S., M.D. Chock, Ronald Y., M.D. Fong, William L., M.D. Bruchauser, Jennafer A., PsyD Chun, Benton H., M.D. Fox, Stephen G., M.D. Buehler, Daniel L., M.D. Chun, Deane T., M.D. Frattarelli, John L., M.D. Buenconsejo-Lum, Lee E., M.D. Chung, Gwendolyn P., M.D. Friedlander, EmmaKate B., M.D. Burgoyne, Brian, M.D. Chung, Michelle S., DMD Fujikake, Sontaya L., M.D. Burlingame, Janet M., M.D. Chung, Ryan T., M.D. Fujimoto, Chrystie K., M.D.

Page 10 of 21 Kapi‘olani Medical Center for Women and Children (KMCWC) Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Fujinaga, Kim M., M.D. House, Louis T., M.D. Kobayashi, Michelle R., DDS Fujita, Jan T., M.D. Huang, Christopher T., M.D. Komura, Steven T., M.D. Fujita, Jon S., M.D. Huang, Diana Y., M.D. Kon, Kevin N., M.D. Fujita, Nathan G., M.D. Hurt, Christopher J., M.D. Korenaga, Gilbert M., M.D. Fuller, Edward K., CRNA Huynh, Thanh V., M.D. Kosasa, Thomas S., M.D. Furuya, Glenn H., M.D. Ikehara, Richard T., M.D. Kruger, Marc E., M.D. Gallagher, Lily L., M.D. Inaba, Alson S., M.D. Krupa, Artur K., M.D. Gambino, John A., M.D. Ing, Malcolm R., M.D. Kunimoto, Allan R., M.D. Ganitano, Emilio A., Jr., M.D. Ishii, Clyde H., Jr., M.D. Kwock, Douglas K., M.D. Garber, Alexander C., M.D. Itoman, Erick M., M.D. Lam, Jeremy M., M.D. Garcia, Francisco J., M.D. Izuka, Byron H., M.D. Lamberti, John J., Jr., M.D. Gaspar-Oishi, Maria A., M.D. Jamm, Ramin C., M.D. Lau, Melanie M., M.D. Gertz, Erin C., M.D. Jewell, Mary P., CNM Lau, Shigeko O., M.D. Gesteuyala, Tawni H., M.D. Jinbo, Anne K., NP Lederer, John L., M.D. Ghiasuddin, Asad M., M.D. Jittirat, Arksarapuk, M.D. Lee, Andy P., M.D. Goerner, Lee N., M.D. Ka’anehe, Leilani, M.D. Lee, Irwin K., M.D. Golden, Katherine W., NP Kaan, Kenneth T., M.D. Lee, John C., M.D. Goto, Radford Y., DMD Kakuda, James T., M.D. Lee, Lorrin S., M.D. Grace, Chelestes Lee K., M.D. Kameoka, Judy Y., M.D. Lee, Peter C., M.D. Guinto, Emilie, DDS Kandasamy, Ranjini, M.D. Lee, Richard Y., M.D. Gushiken, Bryan J., M.D. Kaneshige, Jason R., M.D. Lee, Ryan W., M.D. Hadley, Kevin S., M.D. Kaneshiro, Bliss E., M.D. Lee, Sidney I., M.D. Hall, Bradley R., M.D. Kaplan, Richard T., M.D. Lee, Wayne K., M.D. Hamaguchi, Joel David M., PA-C Kapoor, Vibhu, M.D. Lee-Horita, Julie-Ann H., M.D. Hankins, Steven A., M.D. Karmon, Anatte E., M.D. Lee-Jayaram, Jannet J., M.D. Hara, Christine S., M.D. Kassel, Misha R., M.D. Leialoha, Cheryl L., M.D. Haruki, Todd K., MD, DDS Kau, Kenneth K., M.D. Leon, Vincent T., M.D. Haruno, Malcolm M., M.D. Kawelo, Roxanne M., M.D. Levy, Michael L., M.D. Harvey, Carrie L., M.D. Kenyherz, Gregory E., M.D. Liao, Peggy M., M.D. Harvey, Scott, M.D. Kessel, Bruce, M.D. Lim, Jeffrey, M.D. Hau, Ann T., M.D. Kida, Derrick T., M.D. Lin, Stephen E., M.D. Haynes, David S., DMD Killeen, Jeffrey L., M.D. Littenberg, Nicole, M.D. Hew, Denise W., M.D. Kim, Robert J., M.D. Liu, Grace, M.D. Hirabayashi, Kimie K., M.D. Kim, Shwan, M.D. Loo, Lorren L., M.D. Hiraoka, Mark K., M.D. Kimata, Kevin G., M.D. Loui, Shelley A., M.D. Hirata, Greigh I., M.D. Kimoto, Gary T., M.D. Lozada, Guido, M.D. Hixon, Allen L., M.D. Kimura, Claudine K., M.D. Lucchesi, Archana C., M.D. Homer, Ronald J., M.D. Kitamura, Blake K., DDS Lucy, Vincent A., M.D. Homer, Suzanne Y., M.D. Kitayama, Jonathan M., M.D. Lung, Gregory Y., DMD Hong, Travis K., M.D. Klein, Harlan P., M.D. Mah, Donna J., M.D. Hoo, Charles C., M.D. Klein, Susan A., M.D. Mallory, Marshall P., M.D.

Page 11 of 21 Kapi‘olani Medical Center for Women and Children (KMCWC) Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Manago, Neil K., M.D. Neveldine, Thomas J., D.O. Pien, Francis D., M.D. Manago, Reid I., M.D. Ng, Eugene W., M.D. Pierce, Brian T., M.D. Matsumoto, Keith T., M.D. Ng, James C., M.D. Pitts, Charles M., M.D. Matsumura, Dwight H., M.D. Ng, Kenneth P., M.D. Plum, Wendy J., CRNA Matsuno, Wendy C., M.D. Ng, Lorene A., M.D. Pratt, Angela M., M.D. Matthews, Wallace J., Jr., M.D. Nguyen, Long T., M.D. Pugliese Locke, Ranada M., CRNA McCartin, Richard T., M.D. Nguyen, Thinh T., M.D. Quan, Perri K., M.D. McDevitt, Timothy F., M.D. Nilsson, Harold D., M.D. Quensell, Josephine P., M.D. McDonnell, John T., M.D. Nishi, Steven M., M.D. Raidoo, Shandhini, M.D. McDonnell, Kevin M., M.D. O’Donnell, Maura T., M.D. Reddy, Venudhar D., M.D. McNally, Peter S., M.D. O’Kelly, Amanda V., M.D. Reddy, Vijaya, M.D. Melish, John S., M.D. Ogawa, Russell T., M.D. Regala, Christopher A., M.D. Metoyer, Kynan E., PsyD Oh, Richard S., M.D. Reiner, Bruce I., M.D. Meyer, Judith L., M.D. Ohata, Ann A., M.D. Resor, Paige, CNM Middleton, Nia R., M.D. Ohtani, Robb K., M.D. Ricardo, Richard F., M.D. Milligan, Kersten T., M.D. Okazaki, Joel R., M.D. Rickman, Christopher E., M.D. Minaglia, Steven M., M.D. Olson, Holly L., M.D. Ridge, Leah L., M.D. Mitsunaga, Kyle A., M.D. Ono, Craig M., M.D. Riklon, Sheldon, M.D. Mitsunaga, Morris M., M.D. Ono, David D., M.D. Rinaldi-Weldon, Susan M., PA-C Montania, Bill N., M.D. Ortiz-Omphroy, Gabriela, M.D. Rojales, Redentor C., M.D. Moore, John W., M.D. Oyama, Ian, M.D. Rosenfeld, Mitchel E., M.D. Moreno-Cabral, Carlos E., M.D. Paladino, Jonathan D., M.D. Rossin, Richard D., M.D. Morikawa, Jon H., M.D. Palafox, Neal A., M.D. Rovner, Bridgit K., M.D. Morisada, Meri M., M.D. Pang, Laeton J., M.D. Roytman, Timur M., M.D. Morita, Kara T., M.D. Pang, M. Pierre, M.D. Rudy, Cheryl L., M.D. Morita, Michon, M.D. Pangilinan, Michele Y., M.D. Saegusa, Jiro, M.D. Morton, Carl, M.D. Paperny, David M., M.D. Saegusa, Rumi K., NP Murakami, Ada A., M.D. Parveen, Zahida, M.D. Saito, Jerel K., M.D. Murakami, Wilson T., M.D. Paul, Marc H., M.D. Saito-Tom, Lynne Y., M.D. Murray, Patrick C., M.D. Peers, Garry B., M.D. Salcedo, Jennifer L., M.D. Murrish, Geoffrey M., M.D. Pellett, Jonathan B., M.D. Salle, Nadine T., M.D. Myers, Michael G., M.D. Perkins, Kimberly L., M.D. Sameshima, Steven S., M.D. Naai, David A., M.D. Perreira, Aimee, M.D. Santos, Ma Clarisse T., M.D. Nada, Aaron K., M.D. Perry, James C., M.D. Sato, Masafumi, M.D. Nagamine, John M., M.D. Perske, Kenneth F., Jr., M.D. Sato, Renee L., M.D. Nagamori, Ken E., M.D. Peters, Selena B., M.D. Savala, Michael C., M.D. Nakamura, James K., M.D. Peterson, Robert L., M.D. Scherrer, Krystal M., M.D. Nakasone, Ken A., M.D. Petko, Colin, M.D. Schiller, Alan L., M.D. Narimasu, Jon Y., M.D. Phan, Bao L., M.D. Schlueter, Ryan J., D.O. Natori, Darrell T., M.D. Pi, Michael P., M.D. Seguritan, Venerando S., M.D. Needham, Mary C., PhD Pien, Brian C., MPH, MD Semenza, John M., M.D.

Page 12 of 21 Kapi‘olani Medical Center for Women and Children (KMCWC) Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Shaffer, Nancy, M.D. Tan, Jason A., M.D. Vo, Teresa H., D.O. Shigezawa, Allison T., M.D. Tanaka, Alan K., M.D. Ward, Joseph S., M.D. Shimizu, Michele M., M.D. Taniguchi, Lance M., M.D. Welham, Jenny H., M.D. Shimomura, Gregg A., M.D. Tannehill, Doss K., BCO Willey, Angel M., M.D. Shitamoto, Barry S., M.D. Tanoue, Ross E., M.D. Wingert, John L., PhD Sia, Michael H., M.D. Tatsumura, Yvonne O., M.D. Wong, Art, M.D. Sim, James Y., M.D. Taw, Harry T., M.D. Wong, Byron M., M.D. Sims, Susan E., CNM Taylor, Sherri K., M.D. Wong, Eugene G., M.D. Smith, Stephen M., M.D. Terada, Keith Y., M.D. Wong, Grace K., M.D. Smolec, Janice A., M.D. Teruya, Luke Y., DDS Wong, Linda L., M.D. Sohal, Ravinder S., M.D. Teruya, Nina M., M.D. Wong, Rupa K., M.D. Solomon, Noah M., M.D. Teruya, Summer R., M.D. Wong, Vernon K., M.D. Somal, Amendeep K., M.D. Teves, Sheri S., CRNA Wright, Tricia E., M.D. Soon, Reni A., M.D. Thomas, Benjamin S., M.D. Wu, Chunmei, M.D. Soules, Karen, M.D. Thompson, Karen S., M.D. Yafuso, Tomomi, M.D. Sowers, Nathalie E., DPM TinHan, Erik K., DDS Yamada, Donna K., M.D. Spellman, Keith M., M.D. Tipler, Bradley M., M.D. Yamada, Seiji, M.D. Spence-Shishido, Allyson A., M.D. Tisza, Sharon M., M.D. Yamaguchi, Jon S., M.D. Stefanelli, Christopher B., M.D. Tobe, Brian A., M.D. Yamamoto, Craig A., DDS Stein, Alan G., M.D. Tobin, Katherine, M.D. Yamamoto, Franklin Y., M.D. Stice, Ligaya L., M.D. Tokairin, Donn S., M.D. Yamamoto, Kalani T., M.D. Strasberger, Allen, M.D. Tokeshi, Jinichi, M.D. Yamamoto, Loren G., M.D. Strong, Benjamin W., M.D. Tom, Jaimie S., M.D. Yamanaka, Lori L., M.D. Sueblinvong, Thanasak, M.D. Tomomitsu, Eliot N., M.D. Yamasato, Kelly S., M.D. Suetsugu, Scott Y., M.D. Toothman, Richard L., M.D. Yamashiroya, Vince K., M.D. Suetsugu, Tracee Y., M.D. Towner, Dena R., M.D. Yanagihara, Lyle C., DDS Sugibayashi, Shera L., M.D. Tran, Ann A., M.D. Yano, Stephen S., M.D. Sugihara, Jared G., M.D. Tran, LenhAnh P., M.D. Yee, Aileen M., M.D. Sultan, Aya, M.D. Trefelner, Eric C., M.D. Yim, Gregory K., M.D. Sumida, Ryan N., M.D. Trivedi, Yash Y., M.D. Yokochi, Gareth C., M.D. Sumikawa, David A., DDS Tsai, Lynette W., M.D. Yong, Robert K., DDS Sumikawa, Mark A., DDS Tseng, Chien-Wen, M.D. Yoshino, Harry N., M.D. Sung, Hiro, M.D. Tsukayama, Elaine, M.D. Young, Brandon D., M.D. Sung, Stephen S., M.D. Turlington, Alicia G., M.D. Young, David A., M.D. Suzuka, Randall M., M.D. Turner, James H., M.D. Young, Franklin S., M.D. Tada, Troy A., D.O. Usami, Shellie M., M.D. Young, Lynette L., M.D. Tague, David F., M.D. Ushijima, Charlene M., M.D. Zalud, Ivica, M.D. Tam, Lawrence K., M.D. Uto, Glenn A., M.D. Zieger, Carsten, D.O. Tam, Roland F., M.D. Uyeno, Brent K., M.D. Tamamoto, Brent K., M.D. Valdez, Mark Anthony M., M.D.

Page 13 of 21 Pali Momi Medical Center Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Aaronoff, Michael C., M.D. Castro, Michael P., M.D. Fancher, Donald E., Jr., M.D. Abinsay, Hazel L., M.D. Chan, Michael W., M.D. Fancher, Linda E., M.D. Abundo, Manuel A., Jr., M.D. Chan, Owen T., M.D. Fiore, Eddie S., M.D. Aggarwal, Lovedhi, M.D. Chan, Paul W., M.D. Fischer, Anne M., PA-C Ahu, Timothy C., M.D. Chang, Alan L., M.D. Fong, Jocelyn A., M.D. Aki, Jonathan C., D.O. Chang, Dillon E., M.D. Fowler, Steven F., M.D. Amian, Angelina A., M.D. Chang, Julie A., M.D. Fox, Stephen G., M.D. Amparo, Joselito M., M.D. Chang, Kenneth K., M.D. Fujimoto, Chrystie K., M.D. Aoki, Andy A., M.D. Chang, Ker-Ming, M.D. Fujita, Wayne H., M.D. Aoki, Joseph P., M.D. Chang, Willis J., M.D. Fukuda, Raine G., M.D. A-Rahim, Yousif I., M.D. Char, Clifford A., M.D. Fukumoto, Jon S., M.D. Arakawa, Kenneth H., DDS Chen, Nancy, M.D. Furuya, Glenn H., M.D. Arimoto, Howard K., M.D. Chen, Susie A., M.D. Gallagher, Lily L., M.D. Avino, Attilio, Jr., DPM Chen, Weichin, M.D. Galusha, Alyssa M., PA-C Awaya, Darin J., M.D. Cheong, Hausen, M.D. Gambino, John A., M.D. Ayabe, Ronald I., M.D. Cheung, Alan H., M.D. Ganapathy, Mina, M.D. Babusis, Algis V., M.D. Chinn, Herbert K., M.D. Ganel, Jose A., M.D. Baker, Mark W., M.D. Cho, Parina G., M.D. Ganitano, Emilio A., Jr., M.D. Barthlen, Gabriele M., M.D. Chong, Clayton D., M.D. Garay, Leslie, M.D. Bartholomew, Marguerite L., M.D. Chow, Gregory H., M.D. Garber, Alexander C., M.D. Bennett, Michael D., M.D. Chow, Tamara, CRNFA Garcia, Brian T., M.D. Bernhard, Andrea M., M.D. Chun, Deane T., M.D. Garcia, Jerald M., M.D. Bernstein, Oren, M.D. Chun, Michael K., DPM Gardner, Summer L., M.D. Blum, Gary T., M.D. Chung, Ryan T., M.D. Garlich, Jesyka D., PA-C Bradley, Stephen P., M.D. Codiga, Priscilla K., M.D. Gee, Stephen S., M.D. Brown, Jason H., M.D. Cordero, Antonio B., M.D. Gohil, Rupalkunverba, M.D. Brown, Vincent, M.D. Cormack, Graham M., M.D. Grattan, Mark T., M.D. Buenconsejo-Lum, Lee E., M.D. Dang, Derrick A., M.D. Grebe, Werner H., M.D. Buls, Alexander L., M.D. Dang, Travis K., M.D. Greig, James D., M.D. Burgoyne, Brian, M.D. Dang, William M., Jr., M.D. Grief, Mark W., M.D. Burlingame, Janet M., M.D. Davis, Geoffrey V., M.D. Gudmundsson, Mitchell T., M.D. Busse, Raydeen M., M.D. Davis, Mark C., M.D. Hadley, Kevin S., M.D. Buto, Francis G., M.D. De Leon, Jose C., M.D. Hagino, Timothy H., M.D. Caldemeyer, Karen S., M.D. de los Reyes, Carl L., M.D. Hall, Bradley R., M.D. Caldwell, Amanda M., PA-C Dieffenbach, Kevin W., M.D. Hamamoto, Jared T., M.D. Camp, Erik G., PA-C Dimitrion, Michael J., M.D. Hamasaki, Craig Y., M.D. Campbell, Bruce H., M.D. Drouilhet, John H., M.D. Hankins, Steven A., M.D. Canonico, Robert, D.O. Dumpit, Anthony P., M.D. Hara, Kevin S., M.D. Cao, Ying, M.D. Dunn, Gregory Y., M.D. Harada, Daniel M., M.D. Carney, Michael E., M.D. Ebisu, Roy J., M.D. Harada, Russell N., M.D. Castanera, Shayne, M.D. Faliszek, James E., M.D. Harpstrite, Jeffery K., M.D.

Page 14 of 21 Pali Momi Medical Center Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Haruno, Malcolm M., M.D. Kitayama, Jonathan M., M.D. Mai, David H., M.D. Harvey, Scott, M.D. Klein, Susan A., M.D. Manago, Neil K., M.D. Hayashida, Steven F., M.D. Ko, Stephen, M.D. Manago, Reid I., M.D. Haynes, David S., DMD Kobayashi, Joel E., M.D. Margraf, Scott N., M.D. Healy, Jeffrey T., M.D. Kobayashi, Lloyd T., M.D. Mariani, Aurora C., M.D. Hee, Michael K., M.D. Kokame, Gregg T., M.D. Matsumoto, Bryan M., M.D. Higa, Hugo, M.D. Komura, Steven T., M.D. Matsushige, Derek K., M.D. Higa, Nathan S., DPM Korenaga, Gilbert M., M.D. McCartin, Richard T., M.D. Higa, Nicole A., M.D. Kruger, Marc E., M.D. McDevitt, Timothy F., M.D. Higuchi, Carl M., M.D. Krupa, Artur K., M.D. McDonnell, Kevin M., M.D. Higuchi, Colin T., M.D. Kumasaki, Donn Y., M.D. McMann, Michael A., M.D. Hirschberg, Geoffrey M., M.D. Kuniyoshi, Jeremy K., M.D. Mihara, Michael S., M.D. Hiura, Timothy S., M.D. Kuo, Philip I., M.D. Milligan, Kersten T., M.D. Hixon, Allen L., M.D. La, Hanh H., M.D. Mitsunaga, Morris M., M.D. Hsieh, Jack M., M.D. Lai, James C., M.D. Miura, Dawn A., M.D. Humber, David B., M.D. Lam, Carlos B., M.D. Miyaki, Clyde T., M.D. Hurt, Christopher J., M.D. Lau, Mark C., M.D. Miyasato, Stephen K., M.D. Huynh, Thanh V., M.D. Lau, William K., M.D. Miyashiro, Lawrence H., M.D. Iida-Takashima, Malissa H., M.D. Lau, William T., M.D. Montania, Bill N., M.D. Ikeda, Alvin K., M.D. Le, Ky H., M.D. Morimoto, Maki, M.D. Imoto, Elaine M., M.D. Lederer, John L., M.D. Morisaki, Mark A., M.D. Isa, Jason M., M.D. Lee, Andy P., M.D. Morita, Michon, M.D. Ito, Leslie Y., M.D. Lee, Cameron Y., DMD Morris, Gregory B., DPM Itoman, Erick M., M.D. Lee, Christen-Jennif A., M.D. Munoz, Jessica R., NP Iwashita, Chad M., M.D. Lee, Darrell J., M.D. Murakami, Ada A., M.D. Izuka, Byron H., M.D. Lee, David T., D.O. Murakami, Wilson T., M.D. Jiuliano, John A., M.D. Lee, Jeffrey J., M.D. Murray, Patrick C., M.D. Ka’anehe, Leilani, M.D. Lee, Lorrin S., M.D. Naai, David A., M.D. Kaan, Kenneth T., M.D. Lee, Peter C., M.D. Nada, Aaron K., M.D. Kaichi, Aaron S., M.D. Lee, Richard Y., M.D. Nakamura, Dean S., M.D. Kakuda, James T., M.D. Lee, Sidney I., M.D. Nakasone, Gareth K., M.D. Kaneshige, Jason R., M.D. Liem, Leon K., M.D. Narimasu, Jon Y., M.D. Kassel, Misha R., M.D. Ling, Michael C., M.D. Ng, Eugene W., M.D. Katsura, Bruce S., M.D. Liu, Grace, M.D. Nguyen, Thinh T., M.D. Kenyherz, Gregory E., M.D. Loui, William, M.D. Nishihara, Mark D., M.D. Kia, LaVerne A., M.D. Lozada, Guido, M.D. Nishijo, Mark R., M.D. Kidani, Daniel C., M.D. Ma, Adrienne T., M.D. Nitta, Randall J., M.D. Killeen, Jeffrey L., M.D. Macdonald, Duncan E., M.D. Nogaki, Vanessa L., M.D. Kim, Jeong H., M.D. Madanay, Lynn D., M.D. Oberholzer, Catherine M., M.D. Kim, Robert J., M.D. Maehara, Jeffrey R., M.D. Oishi, Andrew J., M.D. Kim, Shwan, M.D. Mai, Christopher H., M.D. Oishi, Calvin S., M.D.

Page 15 of 21 Pali Momi Medical Center Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Okazaki, Ian J., M.D. Santos, Ma Clarisse T., M.D. Tanji, Troy M., M.D. Okazaki, Kelly M., M.D. Schiff, Robert L., M.D. Tasaki, Thomas K., M.D. Oki, Alan N., M.D. Scoggin, James F., M.D. Tatsumura, Yvonne O., M.D. Olson, Holly L., M.D. Semenza, John M., M.D. Taw, Harry T., M.D. Omphroy, Carlos A., M.D. Shen, Edward N., M.D. Taylor, Sherri K., M.D. Omphroy, Luis C., M.D. Shimokawa, Malia A., M.D. Terada, Keith Y., M.D. Ono, David D., M.D. Shimomura, Gregg A., M.D. Terakubo, Atsushi J., M.D. Ortiz-Omphroy, Gabriela, M.D. Shiraki, Carolyn K., M.D. Teramoto, Ron I., M.D. Otaka, Dean K., M.D. Shitamoto, Barry S., M.D. Thomas, Benjamin S., M.D. Paladino, Jonathan D., M.D. Simafranca, Ross D., M.D. Tobin, Katherine, M.D. Palafox, Neal A., M.D. Slattery, Michael R., M.D. Togashi, Lisa K., M.D. Palalay, Melvin P., M.D. Sloan, Heather A., NP Tokeshi, Bradley K., M.D. Pang, Laeton J., M.D. Small, Aaron J., M.D. Tokeshi, Jay R., M.D. Pang, M. Pierre, M.D. Smedegaard, Eric G., M.D. Tokunaga, Jason S., M.D. Parveen, Zahida, M.D. Smith, Stephen M., M.D. Tom, Jaimie S., M.D. Pau, Louis J., M.D. Solomon, Noah M., M.D. Tom, Russell M., M.D. Paul, Marc H., M.D. Soules, Karen, M.D. Toothman, Richard L., M.D. Payanal, Melanie M., M.D. Spheeris, Thomas W., M.D. Tortora, Christopher M., M.D. Perreira, Aimee, M.D. Stanko, Carmen K., M.D. Towner, Dena R., M.D. Pien, Brian C., MPH, MD Stein, Alan G., M.D. Tran, Ann A., M.D. Pien, Francis D., M.D. Stevenson, Kevin M., M.D. Trivedi, Yash Y., M.D. Pitts, Charles M., M.D. Strasberger, Allen, M.D. Tseng, Chien-Wen, M.D. Pollard, Thomas W., D.O. Strong, Benjamin W., M.D. Turner, James H., M.D. Quan, Perri K., M.D. Strong, Cedric J., M.D. Valdez, Mark Anthony M., M.D. Quiroga Robles, Walter S., M.D. Suga, Wayne M., M.D. Vernoy, Terry A., M.D. Ragunton, Luis J., M.D. Sugihara, Jared G., M.D. Verschell, Mark S., PsyD Rausch, John L., M.D. Summer-Brason, Beata W., D.O. Voulgaridis, Marios G., M.D. Regala, Christopher A., M.D. Sung, Hiro, M.D. Watanabe, Liane J., DPM Reiner, Bruce I., M.D. Sung, Stephen S., M.D. Watanabe, Ted J., M.D. Reinking, Greg F., M.D. Suyama, Alan T., M.D. Wee, Raymond, M.D. Rhee, Steven S., D.O. Suzuki, Mona N., M.D. Wei, David C., M.D. Rickman, Christopher E., M.D. Swanson, David L., M.D. Wilson, Gregory B., M.D. Ridge, Leah L., M.D. Szathmary, Zoltan J., M.D. Wong, Byron M., M.D. Riklon, Sheldon, M.D. Tafoya, Mark E., M.D. Wong, Eric Y., M.D. Rinaldi-Weldon, Susan M., PA-C Tague, David F., M.D. Wong, Eugene G., M.D. Rizvi, Avez A., M.D. Takai, Masao, M.D. Wong, Linda L., M.D. Rosenfeld, Mitchel E., M.D. Takata, Robin H., M.D. Wong, Melvin C., M.D. Rosser, Charles J., M.D. Takiguchi, Paul S., M.D. Wong, Robert F., M.D. Rossin, Richard D., M.D. Tamura, David J., M.D. Wong, Ronald J., M.D. Rovner, Bridgit K., M.D. Tanabe, Fred S., M.D. Wong, Russell D., M.D. Saito, David M., M.D. Tanaka, Alan K., M.D. Wong, Vernon K., M.D.

Page 16 of 21 Pali Momi Medical Center Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Wong, William K., Jr., M.D. Yamamoto, Kalani T., M.D. Yoshioka, Dan S., M.D. Woodruff, Stacey L., M.D. Yamane, Shane S., M.D. Young, John R., M.D. Woolley, Kevin S., M.D. Yanagihara, Lyle C., DDS Yuen, Carlton K., M.D. Wu, Dartzuen D., M.D. Yang, Russell D., M.D. Yuh, Matthew I., M.D. Yafuso, Tomomi, M.D. Yee, Arnold K., M.D. Zieger, Carsten, D.O. Yamada, Seiji, M.D. Yee, Terry Q., M.D. Zinn, William L., M.D. Yamamoto, Craig A., DDS Yoshida, Blake H., M.D.

Page 17 of 21 Straub Clinic & Hospital Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Amian, Angelina A., M.D. Haruno, Malcolm M., M.D. McDevitt, Timothy F., M.D. Aoki, Joseph P., M.D. Harvey, Scott, M.D. McDonnell, Kevin M., M.D. Awaya, Darin J., M.D. Henry, Charles S., M.D. Miyamoto, Richard H., DDS Blum, Gary T., M.D. Hirota, Brandon K., M.D. Moore, John W., M.D. Boughanem, Jay J., M.D. Hurt, Christopher J., M.D. Moreno-Cabral, Carlos E., M.D. Brady, Stephen R., M.D. Huynh, Thanh V., M.D. Morita, Michon, M.D. Brown, Vincent, M.D. Imoto, Elaine M., M.D. Naai, David A., M.D. Cao, Ying, M.D. Ing, Malcolm R., M.D. Nada, Aaron K., M.D. Carney, Michael E., M.D. Ishii, Clyde H., Jr., M.D. Narimasu, Jon Y., M.D. Chan, Michael W., M.D. Ito, Leslie Y., M.D. Nomura, Ryan Y., M.D. Chan, Owen T., M.D. Itoman, Erick M., M.D. Ono, David D., M.D. Chan, Stephen K., M.D. Jiuliano, John A., M.D. Oyama, Ian, M.D. Chang, Ann L., M.D. Ka’anehe, Leilani, M.D. Paladino, Jonathan D., M.D. Chang, Simon K., M.D. Kaan, Kenneth T., M.D. Pang, Laeton J., M.D. Chen, Susie A., M.D. Kajioka, Eric H., M.D. Parveen, Zahida, M.D. Chen, Weichin, M.D. Kaneshige, Jason R., M.D. Perreira, Aimee, M.D. Chinn, Herbert K., M.D. Killeen, Jeffrey L., M.D. Perry, James C., M.D. Cho, Parina G., M.D. Kim, Robert J., M.D. Perry, Ronald G., M.D. Chun, Kyle F., M.D. Kim, Shwan, M.D. Peterson, Jeffrey R., M.D. Chung, Heath H., M.D. Kim, Thomas Y., M.D. Petko, Colin, M.D. Coel, Marc N., M.D. Kimata, Kevin G., M.D. Phan, Bao L., M.D. Cormack, Graham M., M.D. Kistner, Robert L., M.D. Pi, Michael P., M.D. Dang, Derrick A., M.D. Kitayama, Jonathan M., M.D. Pien, Brian C., MPH, MD Dang, Nicholas C., M.D. Klein, Susan A., M.D. Pien, Francis D., M.D. de los Reyes, Carl L., M.D. Kobayashi, Keiichi, M.D. Pilika, Asti, M.D. Delavallade, Dawn N., M.D. Koli, Abhijeet V., M.D. Pitts, Charles M., M.D. DeMare, Paul A., M.D. Komura, Steven T., M.D. Prager, Douglas A., M.D. Drood, Jeffrey M., M.D. Kruger, Marc E., M.D. Quan, Perri K., M.D. Drouilhet, John H., M.D. Krupa, Artur K., M.D. Rausch, John L., M.D. Dutton, Amanda K., M.D. Kwee, Sandi A., M.D. Reddy, Venudhar D., M.D. Fiore, Eddie S., M.D. Lamberti, John J., Jr., M.D. Reyes, Michael L., M.D. Furuya, Glenn H., M.D. Lau, Shigeko O., M.D. Samaniego, Jorge C., Jr., M.D. Ganapathy, Mina, M.D. Lau, William K., M.D. Santos, Ma Clarisse T., M.D. Ganitano, Emilio A., Jr., M.D. Lederer, John L., M.D. Saruwatari, Lois R., M.D. Garber, Alexander C., M.D. Lee, Jennifer M., NP Scoggin, James F., M.D. Gee, Stephen S., M.D. Lee, Lorrin S., M.D. Shimamoto, Terry K., M.D. Goradia, Dhawal A., M.D. Lee, Richard Y., M.D. Shitamoto, Barry S., M.D. Grace, Chelestes Lee K., M.D. Lee, Shay J., M.D. Sim, James Y., M.D. Grattan, Mark T., M.D. Lin, Tai-Yuan D., M.D. Solomon, Noah M., M.D. Hara, Kevin S., M.D. Lucy, Vincent A., M.D. Somal, Amendeep K., M.D. Harle, Lindsey K., M.D. Markarian, Maria A., D.O. Soules, Karen, M.D.

Page 18 of 21 Straub Clinic & Hospital Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Stice, Ligaya L., M.D. Sugihara, Jared G., M.D. Sung, Hiro, M.D. Tamura, Bruce K., M.D. Tasaki, Thomas K., M.D. Terada, Keith Y., M.D. Thomas, Benjamin S., M.D. Thompson, Karen S., M.D. Trivedi, Yash Y., M.D. Valdez, Mark Anthony M., M.D. Waipa, Jasmine K., M.D. Wong, Byron M., M.D. Wong, Eugene G., M.D. Wong, Randolph K., M.D. Wong, Russell D., M.D. Wong, Vernon K., M.D. Yafuso, Tomomi, M.D. Yamaguchi, Karen C., DPM Yamamoto, Kalani T., M.D. Yee, Christopher Y., DPM Yee, Melvin H., M.D. Yokochi, Gareth C., M.D.

Page 19 of 21 Wilcox Memorial Hospital (WMH) Effective 05/11/2016, Doctors not covered under our Financial Assistance Policy (FAP) are identified in the attached Provider List.

Aoki, Joseph P., M.D. Lam, Jesse T., M.D. Thompson, Karen S., M.D. Bartholomew, Marguerite L., M.D. Lam, Sarah K., M.D. Towner, Dena R., M.D. Bautista, Rainier D., M.D. Lanson, Edward S., M.D. Tsai, Pai-Jong Stacy, M.D. Biuk-Aghai, Elisabeth N., M.D. Le, Trang D., M.D. Ward, Jeffrey R., M.D. Blake, Randall C., M.D. Lee, Timothy L., M.D. Weiner, Robert S., M.D. Braun, Michael S., M.D. Magoun, Thatcher, M.D. Yafuso, Tomomi, M.D. Burlingame, Janet M., M.D. Mahmood, Saleem, M.D. Young, Karen Jean, CRNA Cao, Ying, M.D. Manlolo, Joseph J., M.D. Capelli, Thomas G., II, D.O. Martinez, Raymond J., D.O. Carney, Michael E., M.D. McKenna, Gerald J., M.D. Carolan, Terence J., M.D. Menezes, Melinda J., M.D. Chan, Owen T., M.D. Mori, Hayato, M.D. Chelius, Graham T., M.D. Nada, Aaron K., M.D. Crane, Timothy B., M.D. Netzer, Roger C., M.D. Desai, Niraj S., M.D. Okuji, David M., DDS Diaz, Arnulfo B., M.D. Ono, David D., M.D. Duvauchelle, Douglas A., M.D. Pak, Ho Sung, D.O. Esaki, Paul T., M.D. Pang, Laeton J., M.D. Flora, Constante J., M.D. Parveen, Zahida, M.D. Fujimoto, Ronald Y., D.O. Phan, Bao L., M.D. Furuya, Glenn H., M.D. Pitts, Charles M., M.D. Goldberg, Harold L., M.D. Quarton, Gardner C., Jr., M.D. Goto, Radford Y., DMD Raelson, James F., M.D. Grigsby, Eric J., M.D. Raithaus, Lawrence R., M.D. Grollman, Thomas B., M.D. Reddy, Venudhar D., M.D. Harle, Lindsey K., M.D. Rogoff, Steven M., M.D. Hirata, Greigh I., M.D. Russell, David H., DMD Huang, Christopher T., M.D. Sampsell, J.B. Michael, M.D. Huynh, Thanh V., M.D. Schendel, Timothy E., M.D. Jackson, Tad, M.D. Seigle, Juliet M., M.D. Jain, Amod, M.D. Shein, Jean, M.D. Jordan, Judy L., M.D. Shek, Yo Ho, M.D. Kaan, Kenneth T., M.D. Sherrer, Larry K., M.D. Keith, Stephen P., M.D. Shitamoto, Barry S., M.D. Kheng, Liliane L., M.D. Sim, James Y., M.D. Killeen, Jeffrey L., M.D. Somal, Amendeep K., M.D. Kitayama, Jonathan M., M.D. Sonido, Charlie Y., M.D. Knox, Jami A., M.D. Sparks, Dawn A., D.O. Komura, Steven T., M.D. Sugihara, Jared G., M.D. Koshel, Melissa M., D.O. Taylor, Sherri K., M.D.

Page 20 of 21 HPH: Patient Financial Assistance (Charity) Program Appendix C

Hawai‘i Pacific Health Amounts Generally Billed (AGB) Calculation for Hawai‘i Pacific Health Facilities

Facility Effective AGB Rate Kapi‘olani Medical Center for Women and Children 6/1/2016 43% Pali Momi Medical Center 6/1/2016 31% Straub Clinic and Hospital 6/1/2016 35% Wilcox Memorial Hospital 6/1/2016 34%

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