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International Qualifications Highfield Awarding Body for Compliance The awarding body that listens and responds Company Information Brochure www.highfieldabc.com Welcome to UK Headquarters Highfield House, Highfield Awarding Heavens Walk, Lakeside, Doncaster, South Yorkshire, Body for Compliance DN4 5HZ, UK The awarding body that listens and responds t: 0845 2260 350 t: 01302 363277 e: [email protected] w: www.highfieldabc.com Thank you for taking the time to read about our company and the qualifications we provide. If you have any suggestions on how we can improve, we would be extremely grateful if you could Middle East Asia Headquarters Office 306, contact us and Third Floor, let us know. Building No 49, Healthcare City, Dubai, Richard Sprenger United Arab Emirates Chairman t: 009714 449 4042 e: [email protected] w: www.highfieldabc.ae Christian Sprenger Managing Director Jason Sprenger Chief Executive Distribution Centre Highfield Place, Unit 15, Shaw Wood Business Park, Shaw Wood Way, Wheatley Hills, Doncaster, Highfield’s Vision South Yorkshire, DN2 5TB, UK To set the global standard for listening and responding 1 Introducing Highfield Highfield Awarding Body for Compliance is the UK and Middle East’s leading supplier of compliance, work-based learning and apprenticeship qualifications and is regulated by Ofqual, Qualifications Wales, SQA Accreditation and the Security Industry Authority (SIA). www.highfieldabc.com Contents Key Facts .......................................................................................................................................................................... 3 Why Choose Highfield and Our Core Values ............................................................................................................. 4 Highfield’s Clients ......................................................................................................................................................... 5 Clients’ Testimonials ...................................................................................................................................................... 6 Highfield Middle East Asia ........................................................................................................................................... 8 Assessment ........................................................................................................................... 9 Auditing Skills ...................................................................................................................... 10 Business and Administration ........................................................................................... 11 Business - Improving Operational Performance .......................................................... 12 Cleaning ................................................................................................................................ 13 Conflict Management ........................................................................................................ 14 Contact Centre ..................................................................................................................... 15 Control of Substances Hazardous to Health (COSHH) ................................................ 16 Custodial Care ...................................................................................................................... 17 Customer Service ................................................................................................................ 18 Education and Training ...................................................................................................... 20 Financial Services ....................................................................................................... 21 Fire Safety ............................................................................................................................. 22 First Aid ................................................................................................................................. 23 Food Safety ........................................................................................................................... 24 Functional Skills ......................................................................................................... 26 HACCP ..................................................................................................................................... 27 Health and Safety ................................................................................................................ 28 Health, Social Care and Children and Young People .................................................... 30 Hospitality, Catering and Professional Chefs ................................................................ 33 Internal Quality Assurance ................................................................................................ 35 Land-Based ............................................................................................................................ 36 Legionella Awareness ......................................................................................................... 37 Licensing ................................................................................................................................ 38 Locksmithing ........................................................................................................................ 39 Qualifications Logistics ................................................................................................................................. 40 Management and Team Leading ...................................................................................... 41 Manual Handling ................................................................................................................. 42 Performing Manufacturing Operations ......................................................................... 43 Personal Development for Employability ...................................................................... 44 Pool Safety ............................................................................................................................. 45 Public Transport ................................................................................................................... 46 HABC Recruitment ................................................................................................................ 47 Retail ....................................................................................................................................... 48 Risk Assessment ................................................................................................................... 50 Security ................................................................................................................................... 51 Stewarding and Spectator Safety ..................................................................................... 53 Substance Misuse ................................................................................................................. 54 Highfield Achieve ....................................................................................................................................................................... 55 International Qualifications ..................................................................................................................................................... 56 Digital Provision ......................................................................................................................................................................... 58 Highfield CPD Events ............................................................................................................................................................... 60 Types of Highfield Qualifications ........................................................................................................................................... 61 Course Finder Plus and Social Media ..................................................................................................................................... 62 Highfield International ........................................................................................................................................................... 63 Registration Fees ...................................................................................................................................................................... 64 3 Key Facts Customer service drives everything we do We are a family-run business with 250 team members across the UK and Middle East Quality, value, service and integrity are our core values We offer over 250 qualifications, many of which can be used as part of an apprenticeship framework We are a winner of The Queen’s Award for Enterprise: 2016 This is the most prestigious business award in the UK that can be bestowed on a company, with the prime minister and leading individuals from the government and industry involved in the selection process With registered centres in over 30 countries we are a truly international company Our impressive client list includes some of the world’s most recognisable companies We operate a 3-ring policy on all incoming calls We provide a certification turnaround time of a maximum of 7 working days (with an
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