by Susan Logan on 2020-10-13
Bayou City Veterinary Hospital always takes great care of my dogs.
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by Patricia McCue on 2020-10-13
Very nice staff working here. Very pleasant and knowledgeable over the phone and in person.
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by Karen Jones-Potter on 2020-10-11
Helpful
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by Ruth Fernandez on 2020-10-11
Review for Jennifer Diehl, DVM Easy and efficient visit with the drop off option. Dr. Diehl explained everything and answered questions. I felt my pet was very safe.
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by Anon on 2020-10-09
Review for Kate Kirby, DVM Dr. Kirby was excellent! It was our first visit with a new puppy and she answered all of our questions and was very patient. NPS:
by Anon on 2020-10-06
The service at BCV is always excellent! The doctors and staff truly care about their customers and patients. It's the only VET clinic here in Houston we will take out pet.
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by Shawna Fransen-Darden on 2020-10-06
Very Professional and took great care of my puppy Dollie Mae.
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by Marji Geuther on 2020-10-02
Staff is always friendly and professional.
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by Anon on 2020-10-02
Review for Kate Kirby, DVM Dr. Kirby has taken great care of my German Shepherd for the past 5 years. Thank you!!
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by Kay Walton on 2020-09-29
Review for Kristy Kyle, DVM Remote visits aren't the same but clients still get plenty of time to talk the Dr. Kyle by phone and she provides full and complete feedback and pet assessments, willing to listen and answer all questions and still finds time to have the friendly conversations we had with in-person visits. My cats and I feel valued and are both well-cared for.
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by Sheel Joshi on 2020-09-26
Review for Brenda Flores, DVM Our experience with Dr Flores was amazing. Ariana was amazing as well . The care given is phenomenal.
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by Anon on 2020-09-26
Use to come here all the time but now two things have happened which will make me not come back. 1. Pricing - their pricing is not comparable to any of the other vets around. I don’t mind paying extra for good service but the service is not even that great. 2. I would never get political on a review but since this place has decided to make a political statement at the front door for an organization that says they support the black community and has received millions of dollars but has not put one cent into the black community. Basically this place supports a terrorist organization called BLM. This was my last visit here as I cannot support that type of hatred even though I’ve always really loved all the staff and vets here.
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by Heather Foley on 2020-09-24
Review for Kate Kirby, DVM I am always happy with the service, guidance and care Dr. Kirby provides my dog and me!
NPS: by Anon on 2020-09-24
Very impressed with speed of getting appointment, courtesy, communication, and a true process during CVD-19.
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by Dylan Cruthirds on 2020-09-24
First class staff and service every single time.
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by Cal Sercu on 2020-09-23
The techs and nursing staff were professional and friendly. Even in the midst of a tropical storm with a new client, they made my puppy feel safe and comfortable. Dr. Kyle was very competent and took the time to explain everything and answered all my questions. At no time did I feel rushed or dismissed. The overall COVID protocols were also excellent. I would definitely recommend this practice to anyone!
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by Fred Lindner on 2020-09-17
Review for Chivonne Ali, DVM The curbside service was great. Appointment was punctual. All the diagnostics were thorough and the treatments that were recommended for our cat were well-explained. Great experience.
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by Susan Tate on 2020-09-17 Always very kind and compassionate care. Very thorough. Can’t say enough good things about the doctors and staff.
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by Anon on 2020-09-16
Always impressed with the staff and doctors. Dr. Kyle is attentive and genuinely cares about our sweet dog. Very knowledgeable and thoughtful.
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by Natalia Escobar Mejia on 2020-09-14
The loving and professional care that Dr Kyle and her team provide to our dogs is the best.
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by Jem Hughes on 2020-09-12
It www safe and quick! Everyone was nice and professional. On the pricey side of a vet visit but overall good experience.
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by Maia Felker on 2020-09-12
Everyone is caring and helpful and patient.
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by Linda Hinds on 2020-09-11 Courteous, caring and professional
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by Anon on 2020-09-11
Always a great experience!
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by Jonathan Gould on 2020-09-11
Review for Kristy Kyle, DVM BCVH took an appointment for my animal companion at very short notice. We were able to drop her off in the morning and we had her back in the afternoon. Quick diagnosis and thorough explanation from Dr Kyle and our baby is on the mend. Thank you.
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by Anon on 2020-09-05
Excellent care
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by Anon on 2020-09-04
The team there is amazing!
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by Anon on 2020-09-04 Very professional and timely, even during the pandemic. Bayou City always takes great care of my dogs and strives to build a trusting relationship with both my dogs and me. I love the staff and doctors. Thank you!
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by Shannon Marder on 2020-09-03
Very efficient
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by Naomi Herrera-Sanders on 2020-09-01
Our visit was a very good experience you were recommended very highly by my daughter. Thank you for handling my cat. They treated my cat very well.
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by Michelle Janese on 2020-09-01
I really appreciate Diana taking the time to explain things concerning my dog Roxy and offering suggestions on how to take care of her. She genuinely cares about animals and her customers. I really love the vet care she received when she got sick a couple of months back. I would highly recommend Bayou City Veterinary Hospital to anyone. The care is excellent.
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by Debbie Bolen on 2020-09-01
Always professional & caring!
NPS: by Margaret (Peggy) Helfert on 2020-08-29
The curbside service (dropping off and picking up) was very quick and convenient. The visit was good and appreciated the thorough follow up call when the Dr. was done.
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by Katherine Davidson on 2020-08-25
My dog has been going to Bayou City Veterinary Hospital for about 2 years and I have nothing but great things to say about them. Great facility, great staff. Vet techs, receptionists, and vets are ALL caring, gentle, detail oriented, and respectful. Prices are not the cheapest but they are fair. We went through a series of bad vet experiences jumping vet to vet for a variety of reasons for 4 years so I've seen it all. Too many places (i.e. dreaded Banfield) are clearly focused more on the $$ than the care. Bayou City Veterinary Hospital isn't one of them.
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by Raphael Taylor on 2020-08-25
Apparently the vets are too busy to call clients about upcoming surgeries for their dogs. If you need some reassurance that your vet is competent and qualified, don't ask these vets... they are way too prideful to answer questions like that. HORRIBLE experience!!!
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by Claire Blondeau on 2020-08-22
Great job grooming my super-furry chow/husky! Love the flower on her head - it's even lasted a few days, unlike the bandanas around the neck. Please confirm with clients about using the perfume spray - I forget to ask not to have this as it aggravates my allergies.
NPS: by Thomas Ridley on 2020-08-21
Great customer service with personalized attention.
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by Katie McCarel on 2020-08-20
I am a Travel nurse was Working in town and getting ready to head to next contract in different state when my older boxer injured her knee. The vet got us in fast and even though I understandably could not go in with my pup they made me feel comfortable and took great care of her.
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by Anon on 2020-08-19
Excellent service! Would highly recommend.
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by Rhetta Detrich on 2020-08-18
Very responsive, helpful and clear
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by Charis Cox on 2020-08-18
Everybody I interacted with was very helpful and knowledgeable . The vet and the vet tech answered all my questions and were very nice.
NPS: by Jordan Walker on 2020-08-17
I love that the staff is always warm and welcoming (even during these wild times). The office is open & clean and I never doubt for a second that my pooch is getting top notch care.
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by Michael Silverman on 2020-08-15
Dr Flores is a great veterinarian.... knowledgeable compassionate and efficient. I also have high regard for the staff and assistants.
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by Laura Bradley on 2020-08-13
The drs and staff are great with all my animals (2 cats and one dog).
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by Anon on 2020-08-13
Very professional and caring
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by Anon on 2020-08-13
Very nice staff, right on time with everything, took care of my dog wonderfully.
NPS: by Anon on 2020-08-13
Great service.
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by Jennifer Byrne on 2020-08-12
Very caring and great follow up! I felt super relieved after talking with them regarding my brand new young puppy.
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by Kelly Huntley on 2020-08-12
I’m so glad you guys were able to get me and my new puppy in so quickly (same day I called). Everyone I’ve spoken to so far has been super friendly and seems like they really care about your pet! I also appreciate the follow-up call to check in the day after we had our appointment. Overall, a great experience!
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by Anon on 2020-08-12
Review for Chivonne Ali, DVM Dr. Ali did a great job explaining what was done, what she thought was needed and answering any questions I had. Overall, the whole process was amazing. Bayou city pets seems to have the whole "no-contact" process down very well.
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by Anon on 2020-08-11
I don't like the car experience and waiting in the car. I wish that there was a way to come in with my pet. I think with masks on it is very little exposure. Other than that, my first time was great. Nurse who came out to me was lovely. I wish Dr. Ali would have come out so that I can start to have a relationship with the Doctor. I'm hopeful that this practice is only until we can safely be back together.
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by Wendy Schiele on 2020-08-11
They are so prompt when I call for refills and such.
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by Anon on 2020-08-11
Review for Kate Kirby, DVM Bayou city provides a level of care that shows a deeper desire to improve the well being of your pets and it is always appreciated!
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by Victor Quiroz on 2020-08-10
This place is great. Some of the nicest people do great work here.
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by Derek Henry on 2020-08-09
Always Fantastic!!!
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by Anon on 2020-08-08 Great! Quick and easy yet thorough.
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by Gary Bueckner on 2020-08-08
Great customer service. Very thorough.
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by Anon on 2020-08-08
Their pricing policy isn't clear at all. Instead of telling the customer what things cost up front, you don't find out until after the fact. Don't leave your pet here until you get a price estimate. Lesson learned,.....
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by Angie Poellinger on 2020-08-07
Quick, easy, professional and friendly
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by Donna Aversano on 2020-08-07
Great practice! Smart veterinarians. Willing to work with you and address your concerns.
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by Emy Hernandez on 2020-08-06
Great COVID set up! Staff was super friendly and helpful. NPS:
by Miriam Farrales on 2020-08-05
Review for Arlynn Pulido, DVM It's a wonderful experience with Arlynn Pulido, DVM!!!. She was very informative and caring vet. It was our first time to have a puppy and we learn alot from her. She looks very young!
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by Laura Hamilton on 2020-08-04
Review for Jennifer Diehl, DVM Dr. Diehl has been a huge blessing to me as a first time pet mom. She’s patiently answered all of my questions and shown genuine care for my new furry family member. I’ll be going to her for years to come!
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by Kelly McGuire on 2020-08-02
Friendly and knowledgeable staff. Take really great care of my dog, KC, so much so that he lkmes going there! And they call the next day just to check in and make sure everything is still going ok. Higy recommend!
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by Melisa Radford on 2020-07-31
Always helpful and prompt and patient with my neurotic dog. The curbside service is efficient and keeps you comfortable during COVID.
NPS: by Melanie Tep on 2020-07-31
Review for Arlynn Pulido, DVM Dr. Pulido and all the staff at Bayou City have taken great care of our little Bear! I’m also happy they were able to accommodate me so quickly when I had a concern about his health.
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by Carolyn Levy on 2020-07-30
I called Bayou City because my cat was limping and crying out in pain. They were able to get him in to see Dr. Ali the same morning. Dr. Ali determined that he had pain in the lower spine and needed x-rays. The x-rays were taken right away and sent to a radiologist for a complete review. My cat was sent home with pain medication, and the next day I was called for a followup to see how he was doing. Shortly thereafter I got the report from the radiologist. I am very impressed with this veterinary clinic and with Dr. Ali. They are responsive and very caring.
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by Anon on 2020-07-30
Great staff, knowledgeable and friendly!
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by Kat Lewton-Jones on 2020-07-29
Fantastic! Helped me enormously with different options of care for my dog. I wouldn't take my animals anywhere else.
NPS: by Laura Hamilton on 2020-07-28
Review for Jennifer Diehl, DVM I was so nervous having to leave my 9 week old Yorkie in the hands of others instead of taking her in myself (Covid restrictions), but Dr. Diehl was wonderful!! She called me while I stayed in my car and made me feel included in the visit. She gave me lots of helpful advice since I’m a new pet mom and it helps that she has Yorkies of her own! I felt listened to and like my fur baby was cared about. So happy I chose Bayou City!
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by Mackenzie Chandler on 2020-07-28
My experience with Bayou City Vet Hospital was AMAZING!! They were so understanding and helpful with my issues with little Zhenya. He had some fleas and an issue with his back left foot and they listened to me ramble on and on about what he needed! They were super helpful and resolved all of our issues. In the end, they even saved us some money because they made sure we knew exactly which vaccinations he needed and didn't push any extra services for money. I could tell that Dr. Pulido really cared about our little guy and his health. She will be our vet from here on out!! My only issue was they were about 15 minutes late coming to get Zhenya for his appointment. I would say that, because of COVID, they have to come get your baby from your car and take them in, so I'm sure this contributed to the longer wait time. Overall, VERY satisfied with my experience!! They even called the next day to check in! Bring your baby here!!
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by Anon on 2020-07-28
Absolutely perfect experience! Easy drop off and pick up of our dog. Vets and staff very courteous and helpful. Even follow-up calls to check on our little guy. We are fairly new to Bayou City Vets and are VERY satisfied.
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by Stefanie Bishop on 2020-07-27
Review for Brenda Flores, DVM Excellent service, and caring staff
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by Mindy Hamway on 2020-07-26
Bayou City has adapted well to COVID and continues to provide superior care to our pets when we need them. Much appreciated!
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by Nicole Brown on 2020-07-24
Very friendly! I can tell they care about my pet and giving him the best service.
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by Sharee Brown on 2020-07-22
Excellent care!
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by Haifa Abdullah on 2020-07-20
It was amazing experience I’m beyond grateful to every single one who works at the hospital
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by Haifa Abdullah on 2020-07-20
I’m beyond grateful and You guys are angels on earth NPS:
by Kevin Vu on 2020-07-19
The staff and the vet were all very helpful and caring. Communicated to me what I needed to know and made sure I understood before leaving. The visit was well organized and quick considering it was the last visit on a Saturday.
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by Nicole O'Bryan on 2020-07-18
Fantastic care from the whole team at Bayou City Vets!
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by Tirey Counts on 2020-07-18
Great staff who handled this visit in a super safe and efficient way.
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by Zara Tickner on 2020-07-17
Review for Brenda Flores, DVM Was fine, did not meet her. Seemed a bit impatient on the phone with the veterinary records and decision making. Assuming we were the first appointment of the day - perhaps the coffee hadn't set in? Overall pleased with the care. Staff member that came outside to collect my dog was very friendly and attentive.
NPS: by Anon on 2020-07-17
My appointment though I called, was not there when I arrived, having completed all the forms prior and sending an email stating I will see you at the assigned time given. They kept my dog for the afternoon, took great care and people were really lovely. Then the vet called and did not have the most recent shots document that I had also sent prior to my appointment. I mentioned that I must be having bad karma with all of this happening in one day. The vet took responsibility and said they would find out what happened. So, it wasn't bad, it was the booking aspect, but the people were great, the kindness to my dog was great, just the people who book the appointments and keep the documents sent in advance in the proper location.
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by Anon on 2020-07-17
Everyone is very caring and professional. The best!
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by Christina Alvarez-Perry on 2020-07-17
Review for Arlynn Pulido, DVM I think Dr. Pulido is as excited about Shadow’s progress as I am. She’s been with us since immediately after I adopted a terrified pup that was not eating and completely shut down and I feel like Dr. Pulido (who sees lots of animals) knows are cares about Shadow. She’s quick to respond to emails and offers good advice for helping Shadow become happier. She is certainly healthier and has gained the weight she needed.
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by Anon on 2020-07-16
The staff and veterinarians here were fantastic. I had to take my dog in for an emergency and they were so helpful and kind throughout the whole process. As we cannot go in due to covid currently I was a little worried, but they called me and kept me updated. Next thing you know my pup is walking out the door all happy (to the best he could be at the time) and I know he was taken great care of. NPS:
by Greg Metcalf on 2020-07-15 always impressed with Dr. Kirby.
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by Anon on 2020-07-15
Review for Chivonne Ali, DVM So helpful!
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by Anon on 2020-07-14
In depth report of cats’ health, and wonderful one-on-one assistance from Dr. Kyle :) Very professional and friendly staff.
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by Michelle Adams on 2020-07-14
Dr. Kyle is the BEST as is the rest of the staff at Bayou City. You won’t find a more caring or knowledgeable veterinary staff in Houston.
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by Anon on 2020-07-14
Quick, professional, and seemed to truly care for my dog’s long term health, not just a quick fix. NPS:
by Douglas Wilson on 2020-07-14
Great vet. They are professional and amazing.
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by Anon on 2020-07-14
I love all the staff and vets at BC. They are always so helpful, and the vets seem to be some of the best in the city. I was concerned at my last visit that the bill was almost $450 for a simple case of hookworms. Not sure my dog needed blood work and special canned food. I should have denied those things, requesting a fecal sample first, but making decisions over the phone in the parking lot makes me want to decide quickly. I want to take care of my dog, but I also know that there are different levels of treatment. We were just at the first stage.
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by Michelle Briggs on 2020-07-14
Always prompt, professional and they great care of my boy Beau!
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by Diana Espitia on 2020-07-14
We are so fortunate to have been referred to Bayou City Veterinary Hospital. Our puppy has received excellent attention. We are happy with our choice.
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by Anon on 2020-07-14 Many services are more expensive here than at other vet offices.
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by Courtney Spafford on 2020-07-11
Everyone was so friendly, and they got us in and out quickly!
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by Cissy Larkin on 2020-07-10
They are Always available to see my dog Zuri. They take very good care of her.
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by Kelly Brownell on 2020-07-09
Amazing!! Friendly, kind , comforting and affordable! I went to 2 vets the same day and ended up driving from Katy out to this vet! I will make the drive any day. They are amazing!
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by Anon on 2020-07-08
All of the vets at Bayou City Veterinary Hospital really care about making sure my fur kids get the best treatment, especially Dr Ali, Dr Flores and Dr Pulido who my pups see often. Also the front office team is very professional and friendly and always make follow up calls to make sure the fur kids did well after their visits.
NPS: by Mitchell Greene on 2020-07-07
Love this place. Can’t wait til we can see the vet in person safely again.
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by Dale Thomas on 2020-07-07
The practice has clear measures in place to address Covid concerns. Visits, whether for an appointment or to pick up a prescription, work smoothly and feel very safe. Thank you!
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by Corey Chow on 2020-07-07
Review for Chivonne Ali, DVM Excellent communication and feedback!
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by Jodi Petty on 2020-07-07
Always have a great experience here!
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by Lindsey Peterson on 2020-07-03
Always a good experience at Bayou City Animal hospital!
NPS: by Shelly Anello on 2020-07-02
Review for Chivonne Ali, DVM Dr. Ali did a great job communicating with us!
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by Anon on 2020-07-01
Review for Kristy Kyle, DVM We love all of the doctors at Bayou City Vet. We saw Doctor Kyle this time. We have 3 dogs and they all go to BCV. The care is amazing, they are patient and kind, especially with our 16 year old senior, which we really appreciate.
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by Anon on 2020-06-30
Review for Kate Kirby, DVM One of the most kind, compassionate vets I've ever met. My pup is so lucky to be cared for by Dr. Kirby!
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by Jane Fraser on 2020-06-30
Review for Kristy Kyle, DVM Excellent service from Dr Kyle. Always very thorough, knowledgeable and most importantly has a wonderful “bedside manner”. She loves what she fires and I’ve every confidence in her opinions and the way forward.
NPS: by Lindsey Fridge on 2020-06-28
Everyone is always so helpful and caring.
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by Danielle Taimuty on 2020-06-28
Appreciate how considerate and thorough the vet and technicians were with my puppy!
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by Hellieth Pedroza on 2020-06-27
Review for Arlynn Pulido, DVM Dr. And staff were wonderful. My mom does not speak English and she took our two dogs but they made sure we felt comfortable and answered all of our questions. Extremely professional and very kind to the babies!
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by Anon on 2020-06-27
Care to animals is seemingly good, but this hospital is by far the most expensive in Houston by a lot. Visits are never less than $300+. The staff is often pretty scatterbrained and disorganized as well. They consistently make mistakes in admin work and are rude when asked for correction. They need to lower their prices and invest in training for the staff to be less rude and more capable.
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by Ryan Moore on 2020-06-27
Review for Kristy Kyle, DVM As good as can be given the circumstances with the pandemic. Dr. Kyle was very helpful and kind. Sometimes vet clinics can make you feel like they're selling things you don't actually need (similar to taking your car to the shop). I didn't get that feeling at all here, and it seemed like Dr kyle genuinely cared about my pet's well being.
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by Renaud Seigneuric on 2020-06-26
Review for Kate Kirby, DVM Could answer all of ours questions thanks a lot
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by Zonia Nichols on 2020-06-26
Great services!
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by Anon on 2020-06-26
Love my doctor and groomer!
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by Sharee Brown on 2020-06-26
Excellent service and care!
NPS: by Alejandra Santiago on 2020-06-25
Review for Jennifer Diehl, DVM Dr. Diehl took such amazing care of my Frida and she made sure to calm my nerves down and educate me on how I could take better care of my FelV+ cat. The entire staff of Bayou City Vets are amazing and I appreciate their work!
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by William Abbott on 2020-06-25
It is not necessary to wait in the car. I should be allowed to accompany my pet.
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by Patricia Hays on 2020-06-24
Review for Kristy Kyle, DVM We recently changed Vets because of a bad experience somewhere else. Thankfully, friends recommended Bayou City. It’s an unusual time taking our pup to a vet visit because of COVID-19 and the understandable restrictions of not being allowed inside with him. Dr. Kyle and the kind associates took their time to get to know our puppy. She was patient, thorough, and clear with answering all of our questions. Our pup came out of his visit calm and happy. Thankful for find a great Vet!
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by Stefani Harris on 2020-06-23
Fantastic service as always!!
NPS: by Anon on 2020-06-23
Caring professionals who take the time to explain everything to you. They treat your pets like family. We are grateful to BCVH for helping us create a healthy life for our dog.
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by Phillip Sack on 2020-06-23
Being able to get in same day, new “customer”, and easy process from the car- really made my first experience a great one. Emily on the phone was very nice and helpful. Thanks!
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by Diana Espitia on 2020-06-23
We vetted several veterinarians before visiting Bayou City. It was the right choice for our new puppy. Even during this pandemic the staff managed to balance being friendly and thoughtful while prioritizing safety for all.
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by Anon on 2020-06-23
Review for Kristy Kyle, DVM Dr. Kyle was very helpful and gave very informative feedback. She had a great sense of humor and we could tell she really cared for our dog.
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by Freddie O'Neal on 2020-06-23
Great customer service and friendly NPS:
by Juanita Egan on 2020-06-20
Review for Kristy Kyle, DVM Ty loves going there. I appreciate the care given by the staff.
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by Anon on 2020-06-20
Everyone was super helpful and informative. I felt confident that I was leaving my dog in good hands. The Dr was really easy going and easy to talk to. Definitely recommend.
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by Sandra Lappin on 2020-06-20
Very caring and friendly staff and Doctors.
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by Sharee Brown on 2020-06-20
Excellent staff and service!!
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by Christoper Massanova on 2020-06-19
Always very throrough, I know my senior girl is in excellent hands. NPS:
by Anon on 2020-06-19
Great service. Friendly staff.
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by Anon on 2020-06-18
Review for Chivonne Ali, DVM As always, great personal care for my dog from Vet Techs and the Dr. Thank you!
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by Jack Tuller on 2020-06-18
Review for Jennifer Diehl, DVM Lots of expert advice and clear explanations.
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by Anon on 2020-06-18
Extremely expensive and over priced.
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by Kimberly Tran on 2020-06-18 I had a very odd request for Bayou City and even though they were not familiar and have never done a first time puppy parent consultation ( which was requested from our adoption agency) Emily who helped was extremely understanding and just overall patient and helpful with the request. She understood the urgency of the request and was able to fit us into Dr. Ali's schedule in a short amount of time. Dr. Ali was awesome! She was very insightful, did not mind all the questions we had ( even the small and possibly stupid questions). She was also very understanding and did not try to push anything on to us regarding diet, types of food, etc. She recommended a load of resources for us to get our hands on which we truly appreciated and looked in to. She was able to get the recommendation over to the adoption agency within the hour. We are so pleased with the service and can't wait to take our little guy to Bayou City for his wellness.
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by Pam Flores on 2020-06-18
Today, I was able to get off work early & take the day to take care of my poor sick 12 yr old wire fox terrier, (Watson Dog) who's been having ear troubles & allergies. I called Bayou City & they let me schedule an appt the same day. Other vets closer to my part of town could not schedule him the day of so this was great news. Very pleasant experience as they are taking COVID-19 precautions & offering curbside service by coming out to get your pet & allowing payment over the phone. Explained all costs beforehand & got an estimate after for other non emergent health issues. Rikky & Emily were great & informative! Highly recommend! Thanks y’all!
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by Gail Whitney on 2020-06-17
I understand we have a different situation where we can't come inside but I got some difficult news about my dog that I had follow up questions to and I felt rushed off the phone and that I wasn't getting detailed answers to. I called to get more information but haven't heard back.
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by Emily Swope on 2020-06-17
Review for Brenda Flores, DVM We always love bringing our fur babies to Dr. Flores!!
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by Jordan Jones on 2020-06-16
I was recommended to go here by my bestfriend. She recommended to see Dr. Kirby ... it went well to me. I’m a new pet owner so I wasn’t sure what to expect but she was very kind on the phone and patient with all my questions. Thank you!
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by Anon on 2020-06-16
Always professional and caring with my cats. Prices are high, but I know they are great at what they do.
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by Tenille Duncan on 2020-06-16
The information I received from Dr. Ali, after seeing my dog, was wholly inadequate and very disappointing. My pet was there it an injury that resulted in a broken canine. Dr. Ali didn’t know anything about his history when she called. She said nothing of checking out the rest of his body. I received no instructions on what he should eat or not eat etc. I paid more for a bottle of pain medication than I did for the office visit. I did not receive my receipt by email, as promised. The cost of $150.00 to look at his tooth and provide very little feedback except to try to get me on her surgical schedule. There was no apparent sympathy for my Dog. Just business. This has not been my experience over the many years we have been coming there. I’ve spent so much money at Bayou City Veterinary clinic- from cancer removal to a current “prescription” dog food. I truly felt taken advantage of when I received the quote for over $1,000 to pull one tooth. Everyone I’ve shown has been stunned. I felt no loyalty reciprocated from Bayou City. Such a shame.
NPS: by Ashley Scott on 2020-06-14
Very accommodating:) Thank you!
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by Margaret Pering on 2020-06-14
Review for Kristy Kyle, DVM Dr. Kyle is very professional, friendly and caring. She designs her visit around Ginger’s personality and always helps her feel calm during each visit. She truly loves all of her patients.
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by Rachel Feiertag on 2020-06-14
Review for Kristy Kyle, DVM Dr. Kyle is the best vet I’ve ever had in almost 15 years of having pets. She is so wonderful with my cats and dogs and she’s always my first choice for veterinary care.
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by Laurie Miller on 2020-06-14
Bayou City Veterinary Hospital really is a wonderful place to take your pet for top notch Veterinary care! I highly recommend it to everyone who is looking for high quality veterinary services. I am a licensed veterinary technician and I completely trust their staff and doctors to take excellent care of my little wheelchair dog, Nike. She has very special needs and they all make me feel very confident when I leave her for treatments. I know they all love her like I do.
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by Jamie Zari on 2020-06-12 Dr. Flores was amazing at trying a new approach for my dogs allergies and ear infection. Very knowledgeable & the staff was great as well.
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by Paul Santovena on 2020-06-12
Caring staff and thorough exams at all stages of our dogs’ lives.
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by Anon on 2020-06-12
Review for Kate Kirby, DVM She was very patient and sweet. Talk to us through the whole process
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by Rhonda Gatti on 2020-06-10
Dr Flores and others at BCV are the best. They are so caring and take such good care of my two puppy dogs.
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by Anon on 2020-06-10
Always so helpful and kind with my dog. Very knowledgeable staff and veterinarian. We have been going for over 6 years and love them.
NPS: by Edgar Ordorica on 2020-06-09
BCVH has always been thorough and caring. I’m known to truly research before I make a decision - I’m glad I made the right decision in selecting BCVH
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by Anon on 2020-06-09
They were very efficient! My cats appointment only took 30 minutes and he was treated with care
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by Anon on 2020-06-09
Excellent curbside care to support coronavirus social distancing!
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by Bruce Holbrook on 2020-06-09
Great!
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by Clark Denson on 2020-06-06
Review for Brenda Flores, DVM Dr. Flores is a consummate professional with vast knowledge, and actually brilliant surgical skills. We have brought her some tough cases via rescue and Dr. Flores is our goto doctor when we have the most difficult medical cases, including my personal pack. We highly recommend her and the entire practice. Clark
NPS: by Tammy Brown on 2020-06-06
Quick and efficient! Doing their part to follow safe protocols. Always loving and kind to my fur baby!
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by Michelle Grace on 2020-06-06
Responsive techs, good doctors. Organized and service oriented. Good with my dog, who was anxious about her visit. Highly recommend!
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by Claire Palmer on 2020-06-04
The care is great. Some of their pricing is really high, but we like the vets. They’re always willing to see my pet last minute if we need it which is wonderful.
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by Shynae Godfrey on 2020-06-03
Review for Brenda Flores, DVM She is a wonderful doctor. She thoroughly explains any issue or problem going on with my dog. I feel at ease leaving my dog in her care.
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by James Smith on 2020-06-03
Review for Brenda Flores, DVM Terrific vets.
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by Anon on 2020-06-02
Very responsive on an emergency situation despite the fact I just showed up.
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by Chrissy Sweeney on 2020-06-01
Review for Kristy Kyle, DVM I love Dr Kyle. She is the most attentive vet of all time
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by Patricia Harris on 2020-05-31
From the first time I started coming with my first beautiful Boxer baby girl I felt like home. The staff is AWESOME, they truly love my babies ( they are not dogs they are my babies). Keep up the wonderful work and thank you you for all you all do
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by Derek Henry on 2020-05-31
Fantastic first visit. Extremely friendly!
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by Kevin & Melissa Matt on 2020-05-29 Bayou City Vet has been taking care of my beagle for the last 7 years. I always have a great experience! Dr. Flores, thank you for you’re great care for our sweet Toby!! If you’re looking for a vet I highly recommend Bayou City Vet Hospital.
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by Katherine Cameron on 2020-05-29
Review for Brenda Flores, DVM Great! They got my cat in right away, diagnosed the problem, and discussed the best solution with me and provided everything I needed. My cat enjoys going to the vet and they always take great care of him. I always appreciate the follow up the next day.
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by Anon on 2020-05-29
Review for Arlynn Pulido, DVM Dr Pulido (and her whole staff) we’re so amazing! This was my first visit and I was a bit nervous of how it would go with all of the COVID restrictions. She made the process super smooth and painless and my kitty came back happier than she has with any other vet visit. So very grateful that I was able to find this vet so close to home!
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by Anon on 2020-05-28
Friendly and professional staff. Handling COVID-19 well in their service.
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by David Dix on 2020-05-27 As always the staff and Dr Kyle are amazing. Despite the COVID situation and not being able to accompany my dog inside during the exam, they were able to maintain their stellar beside manner via phone. They kept me informed the entire time and stayed patient while I asked a million questions. Payment, consult, and results were all done via phone and up to the same expectation if not more than I would have in person.
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by Anon on 2020-05-25
Amazing service from beginning to end. Everyone was extremely kind, patient, and informative. I am a new pet parent and was nervous about everything. From the office, to the tech, to Dr. Diehl herself, everyone was so accommodating, reassuring and answered every question I had without making me feel judged. I was given medicine for my pup which helped immensely with her symptoms, and I felt like she was so well taken care of. I would highly recommend this vet hospital to anyone. Even without being able to see the vet in person due to COVID restrictions, I was able to have everything answered over the phone in great detail! Wonderful people and wonderful service! Thank you!!
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by Leslie May on 2020-05-23
We love Dr Ali as she has taken great care of 3 generations of our dogs. That is a big responsibility.
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by Anon on 2020-05-23
Excellent service
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by Donna Aversano on 2020-05-22 Review for Kristy Kyle, DVM Dr. Kyle is the bomb! A super smart veterinarian. Takes time to educate the owner. Great with the fur babies!
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by Linda Siemers on 2020-05-22
Always goes beyond what’s required.
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by Nikki Mavelli on 2020-05-22
Always a pleasure
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by Martha Kattan on 2020-05-21
Excelente customer service, prompt and accurate diagnosis
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by Christopher Michaud on 2020-05-21
Especially during a traumatic time as this can be for everyone, I'm still pretty blown away with the awesome service at Bayou City Vets. I believe that it should be a healthy owner/vet relationship exchange back and forth, but even if I had been more reserved and less friendly, I have a feeling they would have still been very friendly, efficient, and thorough! Thank you for what you're doing!
NPS: by Patti Doonan on 2020-05-20
Review for Jennifer Diehl, DVM Dr Diehl is amazing. She is patient, explains everything, and our fur baby loves her. Maggie the Vet Tech and Emily @ the front desk are both wonderful as well!
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by Kimberly Guerrero on 2020-05-20
In my neighborhood. Truly caring professionals
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by Graeme Marston on 2020-05-20
They followed all safety and health guidelines , I felt very comfortable. Graeme Marston
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by Anon on 2020-05-19
Review for Arlynn Pulido, DVM Dr. Pulido is the best. The entire staff is extremely knowledgeable, professional, and responsive. We had a great experience as usual.
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by Scott Sofer on 2020-05-19
Great and quick service
NPS: by Emily Trout on 2020-05-16
Great team takes excellent care of patients & owners!
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by Anon on 2020-05-16
Review for Brenda Flores, DVM My Girl is 14 years 9 months. I’ve been going here for three months and have had the most wonderful freeing experience. They care about your fur baby as much as you do. You will not feel alone battling a disease. They are always checking up on your fur baby and give excellent care. Although I had to take my girl to the ER I got home at 2AM and at 7AM they had called to check in her. Excellent Professionals with a kind, caring heart.
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by Rhonda Gatti on 2020-05-15
Review for Brenda Flores, DVM Dr. Flores is excellent. She is so caring and so attentive with my 2 dogs. I love visiting this establishment.
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by Zachary Horne on 2020-05-14
Dr. Kirby is the best. Wouldn’t take my fur baby anywhere else. Props to BCVH for providing service during the difficult times.
NPS: by Roberta Maberry on 2020-05-14
Fine docs n staff. However, you can't expect people 2 wait in their cars when it gets 2 b hot.
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by Catherine Scheffler on 2020-05-14
Very professional from start to finish adhering to social distancing. They have a well thought-out system. Communication with the techs and the doctor was good!
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by Jan Pham on 2020-05-13
My dog was experiencing breathing problems, so I called all the vets I've been to and looked into going to, and everyone was booked and referred me to the ER. Since it was still business hours, I didn't want to resort to the ER yet since they are outrageously priced (frequent customer). :( I took a stab in the dark and called Bayou City since it was very close to my house and had high ratings. I had not had the chance to do my homework on them, but I was running out of options. Bayou City was booked as well, but they didn't turn me away. They got me in immediately. Everyone was extremely pleasant from the person on the phone, to the tech who retrieved my baby, to Dr. Kirby. I didn't feel rushed. I had a lot of questions, and they were all answered kindly and professionally. I wasn't pushed to have any unnecessary and expensive procedures done such as other vets I've been to. This is my 2nd dog experiencing the same problems as my first dog, so I was waiting for them to tell me they had to run all these tests along with running up the bill. I was pleasantly surprised that wasn't the case at all. I even questioned if we needed to run these tests, and Dr. Kirby mentioned all it does is confirm what we already know what the problem is. She saved me several hundreds to thousands of dollars! Though they are very busy with other patients, Dr. Kirby has been in communication with me all throughout the day, and she makes me feel like I'm her only client. She takes the time to explain everything and answer the many many questions I have. The front desk called to check up on my dog, but there was an issue with the phone lines where we missed each other. She followed up with an email to let me know she tried calling. It's been a very long time since I've experienced outstanding customer service and competent employees at a vet. I've been trying to find a new vet, and I guess everything really does happen for a reason. I'm so glad I called Bayou City, and I'm very thankful they didn't turn me away. I look forward to working with them, and I would definitely recommend them. NPS:
by Andrea Osborne-Smith on 2020-05-13
Always friendly and professional. Appreciate the precautions being taken.
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by Alejandra Santiago on 2020-05-13
Review for Brenda Flores, DVM Dr. Flores was super helpful with my Frida’s sudden eye allergy. She was able to calm my fears and explain to me what was causing the irritation in her eye. Kudos to the whole team for handling emergency pet visits in the middle of a pandemic. Will definitely be coming back for regular checkups!
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by Stacy Guidroz on 2020-05-12
I Don’t like your drop off procedure... putting a cone between each parking spot is an overkill. I feel it’s aggressive having me remove my dogs leash and the nurse put her leash on my dog and drag him inside.
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by Ralph Borchers on 2020-05-12
Review for Chivonne Ali, DVM Excellant
NPS: by Ken Anctil on 2020-05-12
Super service. Great care for our dog. Very respectful of keeping everyone properly social distanced during this time, too.
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by Anon on 2020-05-08
Very attentive and caring staff ! My dog always is happy when he sees this place ! They treat the client and pet very well ! The Best!!
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by Anon on 2020-05-07
As always, everyone was very professional and very kind.
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by Laurie Miller on 2020-05-06
Trying times have called for changes and the staff at Bayou City have adapted well. Our little Nike was taken inside from our car, examined and treated, then returned to us in no time. The whole process was handled professionally and with a friendly, happy vibe. (As usual!) The only thing I really missed was giving Dr. Kyle a big hug! It was nice to talk to her via phone after our appointment, but I'm ready to get back to in person encounters. Thank you to the entire staff for keeping our pets healthy!
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by Nathan Miller on 2020-05-06
Review for Kate Kirby, DVM Very good NPS:
by Talia Lewis on 2020-05-05
So helpful. Thank you so much!
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by Anon on 2020-05-05
Always very helpful and knowledgeable with Linus!
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by Alena Vala on 2020-05-05
Review for Kate Kirby, DVM Dr Kirby is always friendly, kind to my pets and informative on any questions I have. I can tell the team here truly cares about the animals. I trust the service and know my pets are being well taken care of.
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by Joshua Apple on 2020-04-23
You provided excellent care for my cat and it was a very nice experience making the appointment, checking in, settling the bill, and ordering prescription food. I admire the way you continue to provide services while respecting social distancing guidelines.
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by Gwen Kalathil on 2020-04-22 Always fantastic service, communication, and knowledge from vet and vet techs. So happy to have found a veterinarian office that makes me feel like they care about our furry babies as much as we do.
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by Justin Marshall on 2020-04-22
Feel like I got completely ripped off with the "Come back in a week for shots." Why on earth would I pay for two visits when I could have waited. No one told me this over the phone.
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by Anon on 2020-04-22
Care was great, would highly recommend!
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by Jessica Hitt on 2020-04-21
Amazing service. Friendly staff and answered all our questions.
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by April Ryan on 2020-04-18
Very professional and courteous, taking excellent care of VooDoo!!
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by Amy McKinney on 2020-04-17 Great experience taking my dog for a minor emergency as a new patient. Dr. Kyle & staff were great and got my dog on the mend.
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by Gabrielle Degelia on 2020-04-16
Review for Kate Kirby, DVM We love Dr. Kirby! She's always so kind to our pup. She takes time to answer all of our questions. I was also very impressed with the entire staff on this visit during the COVID-19 pandemic... proper social distancing measures were taken and very limited human contact.
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by Karen Jones-Potter on 2020-04-14
Very quick and efficient.
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by Kelsey Funk on 2020-04-12
The staff and services at Bayou City are always fantastic. We were able to get our golden in for services the next day and staff took care to respect social distancing. We called to check in, they took her inside the office with their own leash, collected payment over the phone, and brought her back to the car. Always impressed with their care and consideration for our dog’s health.
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by Gerrie Richards on 2020-04-11
Review for Jennifer Diehl, DVM Timely appointment, very attentive, extra follow up. Great staff. NPS:
by Briana Weideman on 2020-04-09
Fantastic vet and staff!
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by Jonathan Schaffer on 2020-04-08
Great!
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by Paula Broughton on 2020-04-07
The only negative experience was that I got to my 8:00 am appointment at 8:09, called to let them know I was in my car outside and the lady over the phone with out even finish saying good morning just gave me a speech of how next time if I got there 15 min after appointment I will be charge. I understand the policy. But been mean in this times is not the correct customer service. I got 9 minutes delay because I was leaving my two kids ready so dad could take over after finishing a 7:00 online meeting of work that extended 3 minutes and cause my 9 minutes delay.... My advice take a deep breath we are ALL in this!
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by Pat Hallmark on 2020-04-03
Review for Brenda Flores, DVM The office staff was most helpful in getting a prescription filled for our dog. As usual , the staff always seems to be glad to see us, and greets us so pleasantly.
NPS: by Anon on 2020-04-02
The process was very efficient and the staff very professional and courteous!
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by Elizabeth Smith on 2020-03-31
During this pandemic crisis, Bayou City Vets made it very easy to have my cat seen in a safe manner. Very much appreciated
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by Rhonda Gatti on 2020-03-31
The care is always excellent. They have devised a way to continue business even during the covid19 pandemic.
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by Kim Pham on 2020-03-30
Took my foster pup here to get his extremely over grown nails trimmed during this time of quarantine and the staff was great. Loved that they were able to squeeze us in for a last minute appointment and were able to take payment over the phone.
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by Carol Mundie on 2020-03-29
The care exhibited by the staff for all their patients and owners is amazing. They don't push unnecessary procedures and actually listen to owners as to the issues they are seeing with their pets and move to address those issues. They do follow-up calls - amazing! I can't imagine taking my pet anywhere else for care. NPS:
by John McMahon on 2020-03-29
Very prompt and efficient service despite the difficult circumstances we face with Covid-19. Really great! I was in and out again in about 30mins, with a good diagnosis, and a happy dog!
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by Vanessa Carmean on 2020-03-21
We love Dr Kirby! We drive about an hour to this clinic just to see her. My dogs love her!
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by Pam Walker on 2020-03-21
Bayou City vets take great care of my dog...and always have helped in emergencies.
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by Linda Hinds on 2020-03-15
Kroger and I just love Dr. Kirby!
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by Edgar Ordorica on 2020-03-07
Great customer service and they do not try and push sales.
NPS: by Kate Tipton on 2020-03-05
Review for Kate Kirby, DVM She has been treating our schnauzer for years. She is is knowledgeable and very caring. Love all the doctors at bayou city vets.
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by Pam Swafford on 2020-02-28
Dr. Flores and her team are always kind an gentle with Grizzley. He trusts them and they are able to quickly figure out what his needs are. Efficient and caring staff -short wait time and in and out in less than an hour!
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by Anon on 2020-02-25
Review for Jennifer Diehl, DVM Dr. Diehl was very pleasant and I appreciated her feedback. Before moving forward with procedures it would be helpful to know how much services are going to cost, especially if the animal is not in a life threatening situation. I understand pet medications and the visit can add up, but I think it's important to convey cost before moving forward.
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by Margaret Pering on 2020-02-23
Everyone at BCV is thoughtful, professional and caring. Dr. Kyle is amazing with my dog and has a wonderful bedside manor. My dog is afraid of everything, but Dr. Kyle is gentle with her and manages to get her to relax. From the front deck to the back office, the people who work here are the best!
NPS: by Greg Metcalf on 2020-02-23
Review for Kristy Kyle, DVM Always tolerates our over-the-top worries and questions.
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by Brenda Kruger on 2020-02-12
Inspite of my screw up in getting an appointment, they took us right in. Awesome.service. Dr. Flores and her assistant, Ricki, showed sincere concern for us and our cat. She did a through exam, including xrays ultrasound and fluids. Couldn't have asked for more.
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by Elizabeth Kirby on 2020-02-09
Everyone at Bayou City went above and beyond to make my girl and I feel comfortable. I left feeling confident in the treatment plan and will never hesitate to come back. 100% recommend Bayou City for anyone who loves their fur babes!!
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by Michelle Dixon on 2020-02-07
Review for Kristy Kyle, DVM I can't say enough about Dr. Kyle. We are so happy with her and she is such a wonderful vet/person. The staff are always a pleasure as well.
NPS: by Kathleen Tivnon on 2020-02-07
Always great!
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by Anon on 2020-02-05
Review for Kristy Kyle, DVM Dr Kyle is very straightforward and kind. Recently, one of our dogs passed away and we received the best of care and recommendations from Bayou City. Would recommend to a friend or family member in a heartbeat!
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by Cheryl Reed on 2020-02-01
They all were great. Kind and supportive. I will be taking my dogs back for shots and check ups.
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by Katherine Cokinos on 2020-01-29
SO thankful they made time for my dog! We came in right at 6pm and even though they were technically closed, they made time to help. Very nice facility and the staff was very caring and made my dog feel comfortable. Definitely will be using them from now on!
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by Tonya McKinny on 2020-01-28
We trust Bayou City Veterinary Hospital and appreciate how kind and caring they are to our family. If you are looking for a great vet then you should call and schedule an appointment with Dr. Kyle. She's kind and understanding and the rest of the staff is just as wonderful. NPS:
by Blake Tritico on 2020-01-21
Review for Kristy Kyle, DVM An excellent vet and a caring provider. As one of the founding partners, Dr. Kyle brings her skills, experience, and love of animals to a great mix. I highly recommend Bayou City Veterinary Hospital and their providers for all your small animal needs.
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by Alexxis Sosa on 2020-01-17
Love the compassion and the prices are affordable!
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by Jack Tuller on 2020-01-16
Review for Jennifer Diehl, DVM Always a good experience with Dr Diehl. Very knowledgeable and down to earth advice. I always feel better about he health of my pets when I leave. I can highly recommend her.
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by Andy Reinhard on 2020-01-16
Dr Pulido is absolutely wonderful!. She is so compassionate and thorough with my 16 year old puppy. Thank you!
NPS: by Linda Conway on 2020-01-16
Dr. Ali is absolutely wonderful. She is a caring professional who I trust.
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by Anon on 2020-01-14
Review for Kate Kirby, DVM Took the time to answer all my questions and ensure I was giving my pup the best care.
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by Stephanie Justice on 2020-01-08
Everyone is very nice and I loved that they explained everything they did. Dr. Ali was amazing
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by Sid Estrada on 2020-01-07
Great place and great service
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by Sarah Cantrell on 2020-01-07
As usual, great experience. They worked us in at the end of the day and were thorough and helpful as always. I take my German shepherds here and they are amazing with them. They always try to go the extra mile.
NPS: by Aubrey Wagner on 2019-12-31
Very friendly and professional.
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by Anon on 2019-12-29
Fantastic
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by Anon on 2019-12-29
Review for Kate Kirby, DVM Knowledgable as always and excellent with a handful of a dog!
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by Anon on 2019-12-29
Fantastic staff and wonderful doctors
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by Andy Fang on 2019-12-20
Very convenient location with wide range of services. Dr. Arlynn Pulido and the frontdesk staff are very knowledgeable and personable, and kept me informed through the visit & grooming process. The pup & I both had a great time and would highly recommend!
NPS: by Anon on 2019-12-19
Review for Jennifer Diehl, DVM Dr Diehl Is an incredibly caring vet who always gives special attention to both of my cats and particularly my 17 year old Cat who is starting to have some health issues. She is absolutely wonderful!
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by Joan Wehring on 2019-12-17
Review for Jennifer Diehl, DVM Dr. D takes time to assess your pet with a caring approach. She listens to your concerns and checks your pet over thoroughly. The staff is very efficient and helpful too and everyone always is courteous and nice.
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by Sarah Bloom on 2019-12-17
Review for Chivonne Ali, DVM Dr Chivonne is great! I highly recommend her and the staff at Bayou City Veterinary Hospital.
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by Iman Yu on 2019-12-16
We love our experiences at Bayou City. The staffs there are experienced and personable. They go out of their way to help us plus they work well with the insurance coming as well. Our dog has gone through amputation surgery there with dr Flores and the surgery went really well. She has no issues balancing herself and getting around after. NPS:
by Kelsey Durichko on 2019-12-14
Very clean clinic with really nice staff and doctors
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by William (Bill) Davis on 2019-12-14
Everyone there is top notch. They know me and my pups when I walk in. Facility is spotless. I also appreciate that there is no "sales pitch" to buy anything.
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by Juanita Egan on 2019-12-13
Very easy in and out to refill meds
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by Anon on 2019-12-11
So happy we found this office! They are so good with my puppies. I also had them groomed and they did an awesome job!
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by Blanca Flores on 2019-12-10
Review for Kristy Kyle, DVM It is always a pleasure to meet Dr. Kyle and gives me peace of mind to see how much she cares for her pet patients. Rocky loves the loving person she is. Thank you!
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by Steve Taubman on 2019-12-07
Review for Arlynn Pulido, DVM Dr. Pulido was great! Very kind and warm to Woody, very knowledgeable and communicative with me. I appreciated the experience!
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by Richard Robba on 2019-11-28
Excellent service
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by Jane Jones on 2019-11-25
ALWAYS EFFICIENT AND THEY LOVE MY DOG!
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by Anon on 2019-11-23
The staff were nice. But I was surprised that they tagged another lab (parasite testing) right before I left. Which was not discussed with the Vet doc was in the room with me of the plan for my furbaby.
NPS: by Susan Haffey on 2019-11-22
Review for Jennifer Diehl, DVM Dr Diehl stayed late to take care of my little guy. Not just stay late but followed up and really went so above and beyond. I am a convert to BCVH because of Dr Diehl. If I had an extra thumb it would be three thumbs up for her and her staff!
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by Anon on 2019-11-21
Clean,efficient and professional
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by Kaitlyn Schwarz on 2019-11-19
Had a great experience! Everyone was so nice and well-informed.
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by Beth Silva on 2019-11-19
I cannot say enough great things about dr kyle and her entire office. from ease of scheduling, to the ability to get violet's medicine ordered through their website & on auto refill and everything in between. dr kyle is a gem of a human and it shows more and more each time we see her. we love BCVH
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by Anon on 2019-11-15 Clean facility, friendly front desk staff, friendly vet tech, vet seemed knowledgeable and took her time to evaluate my dog. I think what we paid was a bit pricey for the services received.
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by Andrew Lee on 2019-11-15
Nice facility, but very impersonal. I waited for 30 mins and the vet only saw my dog for 5 mins. The exam was not nearly as thorough as my normal vet provides. There were no temperature or pulse measurements taken. They did not check to see if my dogs nails needed clipping. I had the impression that they spent all their money on the facility, and not on quality staff.
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by Katie Derrick on 2019-11-13
Dr. Flores is so amazing! We've recommended her to several of our friends that are new pet parents, and everyone has been so happy with Bayou City Vet's service. 10/10 could not be happier with our vet!
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by Anon on 2019-11-13
Great. Friendly
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by Gibson Hall on 2019-11-12
Such a friendly and caring staff! The experience was easy and facility is great. Thanks Dr. Kirby!
NPS: by Joshua Adams on 2019-11-09
Dr. Kyle, the other doctors, and everyone at Bayou City always provide us with excellent care for our pets. I know our pets are happier and healthier thanks to them! They have been there for us through the routine and the scary, helped us when we found abandoned kittens and our senior pets, and gave us the best possible care for one of our beloved cats at the end of her life. I recommend them so highly, I cannot put it into words. Their facility is also fantastic and remarkably comprehensive in scope. I can't thank them enough for all that they do!
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by Thomas Ridley on 2019-10-30
We feel we always get special attention during our visit.
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by Giorgio Riccio on 2019-10-29
Great service. I needed to bring my dog in asap due to an ear infection and they took care of us the same day. Not too bad of wait time on a walk-in. Love this place. So clean, modern, and welcoming.
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by Aaron Novy on 2019-10-29
Review for Jennifer Diehl, DVM Dr. Diehl did a great job w/ my kids.
NPS: by Katie Humphreys on 2019-10-27
Everyone at Bayou from the desk front to the vet techs and vets are amazing. Friendly and always has our pets best interest at heart.
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by Kyle Yoakum on 2019-10-25
Review for Brenda Flores, DVM Awesome place and great friendly staff! Tried another vet first and was not happy with services but will not be going anywhere else. Thank you so much for your help.
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by Elizabeth Blumberg-Tenenbown on 2019-10-20
I had a 9:30 appointment and I checked in at 9 because our walk to the office did not take as long as I thought. The woman in scrubs at reception GAVE ME SO MUCH ATTITUDE ABOUT BEING EARLY. It was incredibly rude and totally unnecessary. We are also normally offered water for Ghost and that did not happen this time. I asked and the same chick STOMPED OFF AND THEN SHOVED THE WATER AT ME. I get that people have hard days, but this was completely unprofessional. Note that the receptionist not in scrubs was totally nice and pleasant. She also corrected the scrubs chick when she mis-gendered my dog. I normally do not mind, but that chick kept saying, ghost is here for HIS appointment and HE is extremely early. Ugh. Honestly thinking about changing vets because that woman was TERRIBLE. Normally, I have great interactions with BCVH staff and our nurse and vet were great. It was just the SUPER RUDE chick at reception. She needs a chill pill.
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by Janice Lising on 2019-10-19
Review for Brenda Flores, DVM King says I loved the patio so i can make sure to go potty before seeing my doctor, and my doctor gave me treats so that made me feel all better! I loved how she cleaned my ears, felt like a massage! My mom is so proud of me for being such a GOOD boy! Thank you Dr. Flores and team! That was fun!
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by Rebecca Pearson on 2019-10-15
I had the most pleasant experience at Bayou City Vet Hospital! They took great care of my brand new puppy, and everyone was so sweet. The facility was super clean and nice too!
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by Roberta Maberry on 2019-10-15
Review for Jennifer Diehl, DVM I wish they had noticed that I needed a refill and I could of gotten it then. Now I have to make a trip there to pick up refill. Pain in butt.
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by Nancy Hoyt on 2019-10-12
Review for Arlynn Pulido, DVM Dr. Pulido and the staff provided excellent service for our dog, Dakota. Dakota has extreme anxiety, but Dr. Pulido and Erica took extra time to calm her down for the exam and vaccinations. My husband and I are so grateful to Dr. Pulido for making Dakota's visit such a positive experience. I would highly recommend Dr. Pulido and Bayou City Veterinary Hospital to anyone in the Houston area.
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by Anon on 2019-10-12 the vets and the staff are excellent. take their time with both me and my dogs. amazing bedside manner with my anxious dog always puts her at eas me and they take the time to answer any questions that i have. they have great follow up as well.
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by Kristel Peale on 2019-10-12
Have nothing to complain about.
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by Patti Veltri on 2019-10-11
Review for Kristy Kyle, DVM Dr. Kyle is the best, love her and Kirby does too!
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by Anon on 2019-10-10
Review for Chivonne Ali, DVM Wonderful - surgery went off without a hitch and I was given very clear post-operative instructions on what to do and expect. Great nursing and ancillary staff.
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by Patti Magaard on 2019-10-08
Review for Kate Kirby, DVM I was so pleased to get an appointment so quickly, as my dog and I are visiting from CA. Carlton and I were treated with compassion and thoughtful professionalism from the entire staff. I'm grateful my dog, Carlton, woke up this morning feeling great, he had a new spring in his step! Thank you! NPS:
by Patti Magaard on 2019-10-08
Thank you for getting Carlton in so quickly and providing excellent care. He woke up with a new spring in his step this morning!
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by Clark Denson on 2019-10-05
Review for Brenda Flores, DVM I have always thought the best of Dr. Flores from the first day our pack started seeing her. Dr. Flores is a brilliant surgeon and is the best general veterinarian we have ever seen in 40 years. Many vets are just like many doctors in that they are average. Dr. Flores is amongst the top of the top in my nearly 10 years of seeing her. Our rescue has brought many Italian greyhounds to her care and I highly recommend Dr. Flores and her practice Bayou City to anyone who wants a top notch skilled vet.
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by Karen Plumlee on 2019-09-28
The atmosphere is wonderful. Everyone is friendly and helpful. i would recommend Bayou City Veterinary to anyone in that area. Thanks for taking care of my Chubbs and Onyx until I could take them home. We are in love with them and and you.
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by Anon on 2019-09-27
Vet and front office staff was great, very expensive though compared to other vets in the area so I had to find a different vet. NPS:
by Libby Taylor on 2019-09-27
Cody and I always feel so welcomed there ! Dr Flores is so kind and helpful and the staff is wonderful too !!
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by Anon on 2019-09-26
Review for Kate Kirby, DVM Dr. Kirby is always so nice and such a breath of fresh air. It is nice to feel like someone cares about your pet as much as you!
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by Anon on 2019-09-26
Love this vet.
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by James Smith on 2019-09-25
Review for Brenda Flores, DVM As always, Alessandro (the Patient) is in love with Dr Flores. Always an excellent appointment. Courtney was terrific as were all the staff I encountered.
NPS: by Julien Karlsson on 2019-09-21
Review for Kate Kirby, DVM Very good first vet appointment for Lulu! Friendly and helpful staff :)
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by Rhetta Detrich on 2019-09-18
They were patient, knowledgeable, friendly and professional.
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by Brian Jaffe on 2019-09-18
Review for Jennifer Diehl, DVM Dr. Diehl took the time to get to know me and Mia on our first visit. She was friendly and knowledgeable, taking the time to answer all of my questions. I appreciated how deliberate she was with her examination and how she was upfront with me about my options for treatment and associated costs prior to providing services. We have found our new vet!
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by Suzy Enders on 2019-09-13
Review for Kate Kirby, DVM Dr. Kirby was very nice and attentive to Ripley and his medical needs. We look forward to continuing a relationship with Bayou City for both of our dogs.
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by Rhonda Gatti on 2019-09-11 Dr Flores and the staff were phenomenal as usual. The power went out while I was there and they still took care of my dogs without missing a beat.
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by Hillary Daigle on 2019-09-10
Bayou city vet has been nothing but INCREDIBLE. When my three year old dog was diagnosed with cancer and we were lost with no direction, we heard about Bayou city vet. They met with Benny and I talked about all our options, they were patient and kind and you can tell their love of animals beams through the walls! We are so thankful we were recommended to go for a second opinion at bayou city and will most certainly be continuing all of our care here for years to come!
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by Anon on 2019-09-10
Always a wonderful experience! My 5 year-old maltipoo's favourite place!
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by Neleigh Johnson on 2019-09-08
We just moved the Houston and our whippet is taking some time to get adjusted. She was super nervous for our first time at a new vet, but everyone at BCVH took great care to make sure she was as comfortable as possible. So glad this place was recommended to us! We love it already.
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by Elizabeth Smith on 2019-09-07
Dr. Kyle is nice and helpful in trying to solve the issues with my cat. Everyone I encountered was friendly and helpful.
NPS: by Jacob McCaskey on 2019-09-03
Clean facility, kind staff, professional care.
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by Kalena Cavanagh on 2019-08-30
I always have a great experience here. The front desk staff are super friendly, and Dr. Pulido is the best. Highly recommend - only the best for my fur baby!
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by Anon on 2019-08-28
When I called to make an appointment for my two dogs I asked how much does it cost to bring my dogs in for a heart worm check? I was $62 each. When I came in it was actually $62 each and another $50 each for the heart worm test. I was mislead on pricing.
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by Anon on 2019-08-27
Very caring and professional team.
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by Christina Alvarez-Perry on 2019-08-27
This was my first visit and everything was great. Everyone was warm and caring. This little rescue was very nervous and everyone was very careful to help her get through the visit with the least amount of stress. NPS:
by Sheryl Lo on 2019-08-24
All the staff members were so sweet and caring to Beau and made us feel very welcome. The staff was also very informative and asked great questions to understand the situation.
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by Anon on 2019-08-22
As always, Dr. Pulido was great with Manny!
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by Lhoren Morris on 2019-08-20
Everyone at Bayou City was great. They took the time to answer my questions and made Kai and I feel very welcomed. They even called us the next morning to check in and see how everything was going :0)
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by Tina Sewald on 2019-08-17
Review for Kristy Kyle, DVM Dr. Kyle is wonderful. I have a senior dog, and Dr Kyle takes such good care of her. She is very understanding and discusses what is best for you and your pet.
NPS: by Anon on 2019-08-16
Great staff. Very pleasant and professional.
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by Brandy Karlsen on 2019-08-14
Review for Jennifer Diehl, DVM My puppies love her. They are excited and have fun at the vet. We love Dr. Deihl & Dr. Kirby. No matter who we see. My babies have a fun vet experience.
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by Anon on 2019-08-10
Always thoughtful and thorough, everyone including groomer, techs, receptionists and doctors.
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by Emily Trout on 2019-08-10
Dr. Kyle & Dr. Flores love their patients and do a great job taking care of them!
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by Eddie Robba on 2019-08-03
Amazing staff, very friendly. Doctor took plenty of time to answer all my questions. Great first impression!
NPS: by Anon on 2019-08-02
Our experience was wonderful with such kind, thoughtful and compassionate care. Dr. Kirby is the best!
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by Ann Wheeler on 2019-07-31
Highly trust Bayou City Vets, they have taken extremely good care of our aging pets and given us good advice to help us make care decisions. While I have my preferred vet overall (Dr. Kyle), I thoroughly trust all of the vets there and am willing to see any of them when Dr. Kyle is not available.
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by Fiona Frijlink on 2019-07-31
I have been coming to Dr Flores since my dog was a puppy and I love the friendly service and engagement, all the staff truly care and love animals. Helpful and reassuring when there are important decisions to be made as to the best treatment for your animal as well as presenting all the options. I love coming here and the dogs love all the treats!!!
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by Allie Keaton on 2019-07-27
Review for Kristy Kyle, DVM Best vet I've ever know. Best clinic I've ever been to.
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by Jack Tuller on 2019-07-26 The office is neat and clean. The receptionist is polite and friendly. The doctor is knowledgeable and explains all procedures in detail. Most importantly you can tell they all love animals !
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by Elizabeth Macklin on 2019-07-24
Review for Arlynn Pulido, DVM My vet tech and doc were great. They were very gentle with a sick kitten I has just found and brought in for care. They were very understanding about cost concerns, as I am not sure if I will keep the cat or just foster until I find a home for it. The meds that they provided have worked well, and the kitten is making a great recovery.
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by Amy Hall on 2019-07-23
Dr. Kirby was great!!
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by Leah Nommensen on 2019-07-20
They go above and beyond here! We love it.
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by Natalie Schumann on 2019-07-20
Amber is the best groomer and treats my dogs as if they were her own.
NPS: by Kate Tipton on 2019-07-20
Review for Arlynn Pulido, DVM Professional knowledgeable and caring
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by Eric Benstock on 2019-07-16
Review for Jennifer Diehl, DVM Dr. Diehl was very nice and explained any question I had about Dexters health. I did find pricing to be a little high.
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by Laurie Miller on 2019-07-14
Review for Kristy Kyle, DVM I LOVE this clinic! Staff and Drs. are so friendly and make us feel right at home. Dr. Kyke has been seeing our little girl, Nike for 5 years now and each visit is a joy. Dr. Kyle is a super vet! She has always spent time talking to me and answering all my questions. I never feel rushed and I know Nike is well cared for when she's there. I highly recommend this practice to everyone!
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by Jane Fraser on 2019-07-11
Waiting time is minimal. Staff are friendly and prices reasonable.
NPS: by Linda Conway on 2019-07-11
Very clean and professional. The nurse (I think her name was Van) was very nice and my puppy loved her. Dr. Ali was incredibly professional and cared a lot about my puppy. She spent time with me talking about all my concerns.
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by Anon on 2019-07-10
Called the morning of for an urgent appointment and was fit in within the hour. Great people that take care of my puppy every time and do it with love! I would definitely recommend them to fellow pet parents!!
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by Anon on 2019-07-10
Great people and facility.
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by Mckenzie Brunnemann on 2019-07-10
I recently moved to Houston and had no clue where to begin looking for a vet in this big city. I came across Bayou City Veterinary Hospital driving down the road from my apartment, called, set up an appointment and I'm so glad I did. The staff was so nice, helpful, and professional. The building and rooms were very clean. You could tell they care a lot about their patients and the dogs. I would totally go back.
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by Anon on 2019-07-09
Quick and high quality service.
NPS: by Anon on 2019-07-09
Great doctors, great front desk staff!
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by Rica Minter on 2019-07-04
Nice and quiet. Animal lovers. Reasonable price.
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by Pam Swafford on 2019-07-02
LOVE LOVE LOVE Bayou City Veterinary Hospital. Everyone there is very kind and compassionate regarding your pet. Techs and Docs are very thorough and explain in detail what is going on with your pet and what is the best course of treatment. They also provide an estimate of charges before they proceed with any treatment. They are AAHA accredited which means they have been thoroughly evaluated by an industry organization regarding all aspects of veterinary care, and routinely practice the highest quality standards of the industry.
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by Anon on 2019-07-02
I need a last minute appointment and Bayou City Vet made that happen for me. Everyone was very kind and helpful. The vet tech and vet were very prompt and loving to my small rescue pup. I was planning on taking her somewhere closer to my house, but this will be our forever vet. I spoke with other clients in the waiting the room and they had similar feelings.
NPS: by Kelley Sommer on 2019-06-30
Wonderful staff and my dogs love going to the vet for the first time in their lives and they are 12 years old!
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by Debbie Bolen on 2019-06-29
Always a pleasant experience! Very efficient & caring staff We love Dr Kyle!
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by Timothy Engel on 2019-06-26
Dr. Kyle always takes such good care of Gabriel. All the staff members are so friendly and efficient. It is a joy to go there.
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by Anon on 2019-06-26
Everyone is so nice - from the receptionist to the tech to the vets. Great place!
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by Tanya Morse on 2019-06-20
The vets and staff are just wonderful. Every time we go in, we have a great experience with every new Veterinarian we meet! Everyone is very caring and understanding of a pets needs. We highly recommended Bayou City Veterinary Hospital!
NPS: N/A by Michelle Grace on 2019-06-18
The tech were wonderful with my dog. They took their time and made her comfortable and ensured she had a good experience.
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by Michelle Adams on 2019-06-18
Kind, thorough, excellent vet care!
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by Cindy Davey on 2019-06-18
Review for Kristy Kyle, DVM Great follow up and feedback with Dr. Kyle during our visit to check on the progress of my cat's status with regards to his bladder stones and the course of treatment that was developed. Always appreciate Dr. Kyle's willingness to discuss staged and/or alternative treatment options, pros and cons of both, and providing her recommendation on next steps, while considering my concerns, answering my questions and taking into account my cat's specific needs and willingness to be a partner in his treatment. Would highly recommend Dr. Kyle and the services and treatment received by Bayou City Veterinary Hospital.
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by Anon on 2019-06-15
Review for Kristy Kyle, DVM I always appreciate the time Dr. Kyle takes with patients.
NPS: by Linda Hinds on 2019-06-14
I loved Dr. Kirby. She spent lots of time with me and my pet and explained thoroughly my pet's illness, the treatment and set realistic expectations.
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by Bernadette Keating on 2019-06-13
Dr. Kyle was her usual helpful and happy self.
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by Amy Gough on 2019-06-09
Excellent customer service from all employees - everyone is friendly and kind.
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by Alberto Deluno on 2019-06-07
Thank you, Dr. Kirby! Oliver Augustus doing fantastic today.
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by Kristel Peale on 2019-06-05
I found an empathetic doctor who seems genuinely concerned with Yeti's comfort level and Chloe is always treated gently and with deference.
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by Robert Murphy on 2019-06-04 Very nice facilities, friendly and professional staff, and my dog had a great time! In and out quickly, will be returning for sure!
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by Janak Kulkarni on 2019-05-22
Review for Arlynn Pulido, DVM Dr. Pulido rocks. She is very practical and kind to my Yorkie. She always has great recommendations and suggestions! Glad to have her, she is an awesome vet!
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by Caitie Sangalis on 2019-05-21
I came with a puppy that had bloody diarrhea. Everyone was very kind and I was a bit panicked. After a day stay and 400 dollars tests and medications, because I talked them down from precautionary tactics and antibiotics without a diagnosis or else it would have been even more expensive, the vet told me that roughly 3 out of 10 dogs with GI upset have blood in their stools, and GI upset is very common and neither are often cause for concern especially without other symptoms. This place is just out to get your money and to prey on your sensistivies toward your pet. I left feeling taken advantage of and swindled out of a lot of money.
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by Lindsay Long on 2019-05-17
Wonderful docs.
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by Katie Humphreys on 2019-05-16
Always a good experience when we need to bring our dog in for a visit. Staff always friendly and helpful. NPS:
by Anon on 2019-05-14
Great friendly staff who make the pet feel like family.
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by Carolina Lema on 2019-05-14
I cannot thank enough Dr. Flores, all the nurses and front desk ladies for ALL they did for my beloved cat Chico and myself yesterday. Our world need more people like you all. Thank you SO much! Carolina Lema
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by Barbara Carroll on 2019-05-13
Dr Flores is amazing on manny fronts! Her skill, her compassion is amazing. She had helped me and my 4 legged friends through some rough times and I can not thank her enough.
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by Michelle Dixon on 2019-05-13
Review for Kristy Kyle, DVM We love Dr Kyle. She is always so friendly and has a wonderful smile on her face. We have been coming here for sometime now, and each of our doggies have been treated very well. I wouldn't think of going anywhere else.
NPS: by Leslie May on 2019-05-11
Great front office. Love our vet Dr Ali. We recently lost a beloved dog and they were so kind to us
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by Anon on 2019-05-08
Everyone was courteous, friendly, calm, and helpful- just what you want in a vet!
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by Katie Stitely on 2019-05-07
My dog was attacked at the dog park, and Bayou City allowed me to come in shortly before they closed. The staff was very gracious about me keeping them open a little late. Dr. Diehl stitched him up my pup, and he is doing much better. Dr. Diehl and Cindy were also very kind.
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by Anon on 2019-05-07
Experience was professional and prompt. From the front desk, to the vet tech and finally to Dr. Kirby, the treatment my dog received was excellent.
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by Ashley Costales on 2019-05-04
Friendly, helpful, takes time with my dog, makes her feel comfortable
NPS: by Kimberlee Mozingo on 2019-05-01
Dr Flores was thorough, and explained everything clearly. The staff at the front desk and the vet tech were all great, informed and personable. The new patient intake process was fast. Very very clean facility with great Animal pop art.
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by Melanie Long on 2019-04-29
I came to Bayou City Vet for a second opinion on my 15yo yorkie who had been recently diagnosed and treated for pancreatitis with no improvement. Dr. Flores listened to everything I explained had been going on with my dog and with additional testing determined that pancreatitis was a secondary issue to kidney disease and hypertension. Even with a terrible diagnosed I am so please that Dr. Flores figure out her issues so now we can treat accordingly.
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by Jason Stark on 2019-04-28
Best Veterinary Hospita! Kind,Compassionate, and highly knowledgeable!
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by Noel Martin on 2019-04-26
Thank you for being so attentive and compassionate during our recent visit with Gus. It helped us feel better about what Gus had just gone thru knowing that he had a group of such empathetic professionals to help him.
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by Lauren Harper on 2019-04-25 Everyone at Bayou City Vets is so kind and wonderful!
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by Anon on 2019-04-24
Excellent team environment.
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by Anon on 2019-04-24
Everyone involved - from the receptionist to the vet techs to Dr. Flores - were friendly and professional in helping me with a challenging situation. Words cannot express how grateful I am to have been welcomed into the clinic, along with my "feral friend". I was pleased with her care and appreciate the lengths everyone went to so that she was comfortable during her stay.
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by Anon on 2019-04-24
Review for Brenda Flores, DVM Its always a pleasure. Dr. Flores and her staff are always extra attentive to my dog's quirks and needs. Not going anywhere else.
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by James Pottharst on 2019-04-22
Review for Jennifer Diehl, DVM She was great! Very knowledgeable and friendly!
NPS: by Greg Metcalf on 2019-04-21 always nice and efficient
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by Amanda Hackney on 2019-04-21
My cat was having a flare up of his IBD and Dr. Kirby and staff worked him in on a very busy Friday. I appreciate their quick work and trust them completely with his care.
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by Hilary Fairbrother on 2019-04-21
Awesome vet, very caring. My husband took the dogs for their annual shots, and he left the rabies tags at the office. They called me and mailed them to me. Thank you all for making my life easier! ~hilary
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by Robin Reimer on 2019-04-18
Excellent veterinarians and staff!
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by Christine McWilliams on 2019-04-18
I love how they put the client, my dog, first. They treat her like a cherished family member, not a procedure.
NPS: by Philip Larkin on 2019-04-16
I've been coming here for years now. Each time I visit it gets more and more expensive. It's a never ending cycle of prescription medication with no explanation of the costs prior. $62 for an office visit seems excessive. I am looking at other options.
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by Sarah Finchum on 2019-04-14
Dr. Torres, Van and all the ladies up front were incredibly nice and professional.
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by Andrew Armistead on 2019-04-13
We absolutely love this veterinary hospital!!! They are always professional, always punctual, and always go out of their way to accommodate us. We cannot recommend Bayou City, enough!
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by Anon on 2019-04-13
Great care and patience with my Italian Greyhound puppy. Would highly recommend!
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by Stuart Mossop on 2019-04-11
The vet hospital has excellent doctors and staff. We really like the covered outdoor area for waiting. My dog was treated very well, and they were prompt in sending follow up emails with test results.
NPS: by Anon on 2019-04-09
It was great to see Dr Ali again.
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by Anon on 2019-04-09
Review for Arlynn Pulido, DVM Doctor Pulido is great with my fearful dog, who has issues being touched, handled, and even looked at directly by people she does not know. Her trips to the vet have become less stressful for both of us with each visit. Dr. Pulido has also made good diagnoses and effective treatment recommendations for my dog so I trust her medical judgement.
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by Adriana Read on 2019-04-07
Both nurse and Doctor were very nice and understanding!!!
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by Lottie Minor on 2019-04-05
Review for Arlynn Pulido, DVM Great...I would rate Bayou city veterinary hospital as the best, 5 to 10 stars if that's possible. That group is among the best. Great doctors and very concern and pleasant employees, they make you feel very comfortable and relaxed. "They are the best." They will help you in every way they can.
NPS: by Kay Walton on 2019-04-03
My three cats love Dr. Kyle. The entire facility always neat and clean and they have separate waiting areas for dogs and cats though I confess, I never know which door to enter through.
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by Guy Baldwin on 2019-04-03
Nurse and doctor took their time and were thoughtful about treatment and kind to my cat. I did not feel rushed or pressured to spend money on treatments.
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by Carol Mundie on 2019-04-02
Our Byron gets the very best care here, He's treated like he's the most important patient they have, but then, they treat all the pets the team sees that way.
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by Samantha Loverin on 2019-04-02
Review for Kristy Kyle, DVM After a scare with our cat last year we always make sure to schedule with Dr. Kyle. She is honest, personable, caring, and puts us at ease. She always gives options for care, and will follow up after to make sure our little fur baby is doing okay. Very thankful to have found someone we trust!
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by Allison Ward on 2019-03-30 I am very impressed with this facility. The staff is friendly, informative and treated my fur baby like their own.
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by Shannon Marder on 2019-03-30 very helpful
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by Giorgio Riccio on 2019-03-26
Great experience! Awesome people.
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by Emily Trout on 2019-03-20
Everyone is so helpful and really cares about my dogs.
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by Anon on 2019-03-20
Service is prompt. staff is very friendly
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by Jacob McCaskey on 2019-03-17
Attentive and courteous staff. The listen to your concerns and treat you and your pets with kindness and respect. Solid veterinary care. NPS:
by Shauna Fenton on 2019-03-16
Always so caring - very knowledgeable and well run business
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by Shavonnah Schreiber on 2019-03-12
BCVH is a great place, our dogs love it and we do too!
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by Anon on 2019-03-10
Review for Kristy Kyle, DVM Loving atmosphere with gentle nurses and doctors.
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by Anon on 2019-03-07
Friendly, efficient and spot on!
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by Jackie Adickes on 2019-03-06
Dr. Flores is the best!! We have had her for 12 years for our four dogs. She is kind, smart and takes the time with each appointment!
NPS: by Debi Gordon on 2019-03-05
Our 4 yr old dog developed pancreatis and had gotten severely ill over a weekend. I called Bayou City early Monday morning to bring her in. Brenda Flores who has been our vet with many of our animals was able to diagnose the problem and immediately administer the necessary meds to help our sweet girl get back on track. Brenda Flores has a personal touch and always communicates often to ensure everyone has the right information. Highly recommend bringing your pets to this clinic.
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by Wendy Boedeker on 2019-03-04
Extremely nice people all around! Receptionists, Techs, Vet....AWESOME PEOPLE and PLACE! Just moved here from Colorado and have year old golden retriever.. SO happy to have found Bayou City!
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by Grant Gee on 2019-03-04
Review for Kristy Kyle, DVM Dr. Kyle is wonderful! She's helpful and answers all our questions.
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by Gary Bueckner on 2019-03-01
Great service. Just needed a medication refill. The staff is always super nice and helpful. The receptionist even saved me a trip to the pharmacy by going to get the medication herself. Thank you.
NPS: by Chris McCourt on 2019-02-28
Excellent service
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by Victoria Burdett on 2019-02-25
Review for Brenda Flores, DVM Bayou City always takes great care of my pups!!
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by Daniel Shields on 2019-02-23
Everything was great!
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by Colleen Wagner on 2019-02-21
Review for Kate Kirby, DVM Excellent! Dr. Kirby is caring and takes the time to explain the needs of your pet.
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by Natalie Schumann on 2019-02-16
Amber is extremely talented and patient. Best groomer ever!
NPS: by Aleksandra Gartman on 2019-02-13
Always very professional and friendly! Can only recommend!
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by Anon on 2019-02-12
Review for Brenda Flores, DVM Dr. Flores is very friendly and patient; she answered all of my questions and took wonderful care of both my fur babies; the rest of the staff are always so friendly and helpful
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by Kayla Martinez on 2019-02-12
The staff is excellent and attentive.
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by Leslie Lindsey on 2019-02-09
I have been bringing my dog to Dr. Kirby for several years. The level of care is excellent!
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by Jon Picker on 2019-02-09
Unfortunately in the previous review I wrote I hit the wrong rating button so it came out as 1 star. I meant to give 5 stars. I hope you understand Platnum healthcare! You put Lacey my yellow lab and me at ease the moment we walk in to your welcoming office. The care you provide is the best! Your Vets, techs and support staff are all very nice, welcoming and efficient. Thanks Bayou City Vets!!! NPS:
by Jon Picker on 2019-02-09
Platnum healthcare! You put Lacey my yellow lab and me at ease the moment we walk in to your welcoming office. The care you provide is the best! Your support your Vets, techs and support staff are all very nice, welcoming and efficient. Thanks Bayou City Vets!!!
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by Anon on 2019-02-04
Amber is a wonderful groomer! And everyone at reception is welcoming and friendly.
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by Anar Abasov on 2019-02-02
Great team!
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by Lindsay Bartels on 2019-01-30
My dog had an issue with his eye and they saw him immediately and we were in and out
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by Anon on 2019-01-27
Dr. Kirby is very patient with my nervous senior dog. All of the staff and vet techs have been so kind, pateint, and helpful! NPS:
by Anon on 2019-01-26
Love them
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by Jenny Block on 2019-01-22
LOVE this practice! And LOVE Dr. Kyle! Everyone there is always so kind and helpful. And Dr. Kyle is brilliant and clearly loves her work!
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by Libby Taylor on 2019-01-19
Very Efficient and kind staff and the Best Doctors! My dog is always happy here!
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by Anon on 2019-01-15
Great experience.
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by Anon on 2019-01-12
Review for Brenda Flores, DVM Dr Flores treats my doggie as her own! She is interested in her well being and provides practical and professional advice. Everyone is so sweet to both my pets. I love Bayou City!
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by Stacey Hancock on 2019-01-12
I love this facility! The doctors and staff are amazing.
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by Rachel Tate on 2019-01-11
I have been coming here for years now and havent had a bad experience bringing my dogs here. The staff is polite, accommodating, and show so much affection to my dogs. I definitely feel like they are well tended to in their care.
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by Patrick Burch on 2019-01-11
Beautiful, clean facility with friendly faces and caring vets
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by Claire Blondeau on 2019-01-08
We moved to the area recently and needed a new vet and groomer. My neighbor recommended Bayou City Vets. My husband brought our dog Sheba in for grooming and they did a great job! The only reason I didn't give a 10 on recommendation is that the followup could've been improved - I received two emails, one showing a receipt and an amount (which was a little high for basic grooming with no haircut required) and another showing the detail, except not all the detail was included (nail trim was left out). In any case, we will be back. The location is very convenient. NPS:
by Nikkole Williams on 2019-01-08
Review for Jennifer Diehl, DVM Dr. Diehl was wonderful. I was able to snag an early morning appt for my little guy who was not feeling well and she explained everything thoroughly. I also always appreciate the conservative approach taken first before any additional treatment, and she explained this as well as next possible steps. This goes without saying, but she was excellent with my dog who was already on edge.
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by Tiffany Varacalli on 2019-01-05
This was our first time at Bayou City and we loved it. All the staff was very friendly and professional. They gave us a big packet with a lot of good information in it about crate training, vaccines, and potty training. I really appreciate how friendly and kind the staff was and I will highly recommend Bayou City to our friends.
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by Samantha Sampilo on 2019-01-02
My cat usually hates visiting the vet. But the spray used sure did calm my cat down! Thank you!
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by Catie McGahan on 2019-01-01
Review for Jennifer Diehl, DVM Dr. Diehl was great very friendly and explained everything as she was doing it. The tech was super slow causing my dog to get anxious.. She did not have any of the supplies set up before getting us in the room or even before getting him on the table so she got him on the table then started moving around a lot causing him to jump off the table. Then she refused to do his worm test and sent it home with us. He has never bitten anyone and was not showing any sign that he was not going to allow her to do the test. Overall I am not sure if we will bring him back.
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by William Abbott on 2018-12-29
Very good care for my pet. A little pricey.
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by Denise Bradshaw on 2018-12-29
Excellent! We feel much better. Thank you!
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by Rassul Zarinfar on 2018-12-27
Always kind, professional and informative. I had an emergency this time and was a little worked up, but everyone from the first call I placed onward was extremely helpful and its comforting to know my puppys health is in great hands
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by Svetlana Pasedko on 2018-12-20
Excellent service! Lovely people! Knowledgeable and caring doctors! Highly recommended!
NPS: by Anon on 2018-12-20
Review for Chivonne Ali, DVM Liked Dr. Ali very much. She was knowledgable, kind, and had great communication skills.
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by Kalena Cavanagh on 2018-12-20
Everyone was wonderful. Dr. Pulido was so knowledgeable and had a great demeanor. I felt super comfortable, especially since this is the first puppy I have owned as an adult. The only minus about the experience was the online booking - it did not seem to work, and nobody received the appt request. But I called to make an appt when I did not hear back after a couple of days, and the woman at the front desk could not have been nicer. She made an appt for us the very next morning. I would highly recommend Bayou City Vet Hospital.
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by Kelley Sommer on 2018-12-18
Everyone is friendly, helpful and knowledgeable.
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by Wendy Schubert on 2018-12-12
Such an easy experience!! The staff was very friendly, and very punctual. Their prices were very reasonable. I will be back!
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by Micah Lance on 2018-12-06 We had just adopted a stray and Yvette was able to get us an appointment for the same day! Everyone was so nice and Dr. Ali was great with our dog.
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by Mathieu Metivier on 2018-12-06
I brought my cat, Thalie, on November 29. I've been told that, since she was 7years old, I'd better do a bloodwork on her. They NEVER warned me about the price. While checking out and after the work was done I learned that the cost was MORE THAN $200! I wish I was warned. I wouldn't recommend that place.
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by Farah Chickerneo on 2018-12-05
Review for Jennifer Diehl, DVM Meh- I needed a health certificate for international travel... I called Monday and the receptionist told me to get there ASAP, so I went on a Tuesday. I understand that since my dog is not a 'patient' that they need to verify everything- but why wouldn't you believe me when I say that I am compliant in giving him his heart guard every month? I work at MD Anderson and we trust our patients when they say they are taking their oral meds- why would you show distrust towards a 'client'? Why push/insist to double dose? In fact, you tell me that you cannot verify my compliance and yet give me the meds to administer myself!? Why did I (the client) have to suggest to wait for the voluntary fecal and heartworm tests to come back to prove my compliance? The distrust shown was terrible- the vet really liked hearing herself speak and offered no solutions/flexibility. In fact the vet tech seemed to be more knowledgeable and showed she cared; when she noticed my concern about doble dosing my dog on heart worm meds- she pointed out the fact that the topical flea med that they HAD to administer was the 'max' kind- so it would cover the heartworm... SHE showed she really cared, demonstrated trust and cared more about a solution than just talking...The worst part? The vet tells me that she doesn't trust that I gave my dog the meds- and gives me the meds to administer (AT HOME)- like I thought SHE was going to do it!- She walked out and I expressed this to the tech- again the vet tech was Very sweet and understanding... and she noted my confusion (or the vets lack of understanding). The vet made it seem like it was more important for her to her to prescribe than for my dog to double-dose. Also, the vet said that the paper work has to be done within 2 weeks, but since I came in 2 weeks and 1 day, I have to come back just for her to see the dog and when I rushed there Wednesday after work (so she could 'see the dog'), she asked me to pay, but that the documents were not ready and that she didn't know if I had to come back again to pick them up or if they could just email them to me? Oh, so she didn't trust me when I said I give him the heartguard but I have to trust that the documents will be ready 'soon'?- no timeline?(and she tells me she's out tomorrow/Thursday?) It has been a terrible experience- The vet came across as inexperienced with international travel issues and inflexible when it came to problem solving. The place is really cool, the vet tech was awesome! The vet seemed like she just liked to listen to herself speak. I am still waiting to hear about my dogs paper work and I TRUST I will receive it as soon as possible. I would probably recommend this place- but not the vet.
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by Gerrie Richards on 2018-12-04
Love the attention from the staff at this vet. Appointments run on time, and the staff take their time with my anxious dog.
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by Anon on 2018-12-01
My dog has been going to Bayou City Vet and Dr. Kirby for about a year and a half now and are very happy with them. Not only do they treat him well and do a great job with him but they are also very accommodating with my his leash reactivity behavior.
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by Lee Ortiz on 2018-12-01
Thoughtful, caring and thorough! I would not hesitate to recommend Bayou City to another pet family.
NPS: by Susan Logan on 2018-11-30
Review for Kristy Kyle, DVM Wrist is great with Tucker. You can tell she loves her job and she is great at it.
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by Michelle Grace on 2018-11-27
Thank you for the extra TLC that your great staff gave my dog. They patiently worked with her until she was comfortable having her glands expressed and her nails clipped. Their patience and gentleness made her visit a good experience.
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by Megan Brown on 2018-11-27
Everything was wonderful! Great customer service!
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by Janak Kulkarni on 2018-11-22
Very detailed and thoughtful.
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by Michelle Dixon on 2018-11-21
We have been coming to Bayou City Veterinary for over 4 years. All the doctor's are great along with the staff. New place is so great!
NPS: by Ariel Sinsel on 2018-11-21
I have two dogs that I take to Bayou city and I love it. The staff is attentive and kind to both my dogs. This is super important to me because I have to go in once a month for one of my dogs.
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by Heather Ragsdale on 2018-11-17
Review for Kristy Kyle, DVM Dr. Kyle is so caring an excellent at what she does!
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by Kathleen Tivnon on 2018-11-16
Great! Thanks for taking such great care of my babies!
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by Chris Wardwell on 2018-11-15
Great service
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by Anon on 2018-11-12
Vets are very professional and thoughtful. Staff are always courteous and ready to help. So thankful for their continuous support!
NPS: by Andrew Armistead on 2018-11-10
We love Bayou City! The staff are professional, kind, and always a pleasure!!!!
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by Ainsley Glenn on 2018-11-10
Review for Jennifer Diehl, DVM Loved my experience here!!
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by Anon on 2018-11-07
Dr. Kyle is an angel on earth. Seriously shes the cream of the crop and top of the line. Doesnt get any better than Dr. kyles love and affection for her patients (my fur babies). Would not leave her for anything.
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by Anon on 2018-11-05
Everyone at Boyou City vet clinic is awesome!!
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by Anon on 2018-11-04
I was impressed with the recent building expansion. I have been taking my cat to see Dr. Kyle for several years and always have a good experience. She never rushes through the appointment and is thoughtful when answering questions. The receptionists are friendly and helpful when scheduling appointments. Highly recommend Bayou City! NPS:
by Sheryl Lacombe on 2018-11-04
Review for Kristy Kyle, DVM Amazing, caring, super Vet and staff and our fur babies are always treated lovingly. The new expansion of the office is the most beautiful vets office I've ever been in, its fabulous!
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by Bernadette Keating on 2018-11-04
I am a returning customer with a new dog. The expanded facilities are superb and Dr. Kyle and staff continue with their warm and friendly service.
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by Anastassia Hummel on 2018-10-27
Dr. Kyle and staff are always WONDERFUL!!!!
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by Linda Orner on 2018-10-23
Review for Kate Kirby, DVM Professional, supportive, thorough and overall outstanding care and service.
NPS: by Kasey Scott on 2018-10-19
Review for Kristy Kyle, DVM Zoey and I love Dr. Kyle! I always feel free to ask any questions and express any concerns. I never feel rushed and I know she truly cares for my sweet Zoey. The staff here is wonderful as well.
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by Wanda Callahan on 2018-10-19
Lovely facility with friendly staff.
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by Alberto Deluno on 2018-10-17
Ivete is really nice. Great pet care and staff.
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by Barbara Carroll on 2018-10-16
Where do I start? I have owned pets for over 40 years so have had plenty of exposure to all kinds of vets and clinics over the years, but none have ever reached the degree of excellence of Bayou City! Really! This is a woman owned clinic that is well run, clean, bright, spacious (they just expanded), caring, conscientious, detailed, with up to date technology, etc. I have mainly taken my pets to Dr Brenda Flores, but all the vets are excellent (hand picked I suspect by Dr Flores and her business partners). I recommend this clinic to,other caring pet owners without reservation. Dr Kirby and Dr Kyle are also excellent. They take extra special care with my elder dog (nearly 13) and my junk yard Doberman who came to me with heart worms (they treated him and he is now the picture of health). They are conservative and not inexpensive, but in the big picture, I would go no where else! Thanks!
NPS: by Emily Trout on 2018-10-14
Excellent Doctors and Staff! They go above and beyond to take care of my dogs!
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by Amanda Woomer on 2018-10-14
The staff took good care of me and my cat on short notice. They were attentive and compassionate. This is my first visit to Bayou City Veterinary Hospital, and I will definitely come back.
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by Helen Reddy on 2018-10-12
Love the new facility, even if you did take over my watering hole.
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by Elizabeth Burn on 2018-10-12
The Hospital, the employees, and the doctors all seem to just keep getting better each time I visit or have an appointment for my dog. They are the most compassionate which is to me, just important as their exemplary skills and knowledge. I really need the option of adding more stars to represent the respect I have for everyone at Bayou City Veterinary Hospital .
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by Anon on 2018-10-09
Review for Chivonne Ali, DVM Dr. Ali is fantastic! She really takes the time to answer any and all questions and addresses any concerns you may have. You can feel confident that the needs and health of your pet are in the very best of hands with Dr Ali!! This was our first visit to Bayou City Veterinary Hospital. The clinic is very nice and the environment/atmosphere remarkably calming. The staff was friendly and inviting. They took care of transferring all our records and had them in the system for our appointment. The technician that we worked with was great. Both the technician and Dr. Ali were very kind and calming to my cat during the exam. I had a great experience here.
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by Natalie Schumann on 2018-10-09
Amber Roehe is the best Groomer hands down! I have taken my dog Sophie to Amber for grooming since she was a puppy and now she is 2-1/2 yrs. old. I spent a lot of time researching different groomers and for my breed (Cavapoo), Amber by far has done the best job and she is also so patient, loving and caring as my dog has high anxiety and I trust Amber to take care of her as well as my new puppy, Rocco (Cavapoo). Amber has a great talent, every dog I have seen her groomed have looked fabulous and the pets leave there happy (as well as the parents). We will drive to go where ever Amber is; my pets are to special to me to leave in anyone else's hands.
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by Veronica Cerda on 2018-10-09
Review for Kate Kirby, DVM She was great !!!! Moana was terrified and she got on her level so that she would feel more comfortable
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by Stacy McCool on 2018-10-07
Everyone is always respectful of me and my kitties!
NPS: by Anon on 2018-10-04
Excellent service, doctor was great.
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by Tralee Chafetz on 2018-10-03
I love the care and compassion shown to Gracie. She loves the women who care for her and her groomer gave a wonderful cut. Definitely will be back for grooming services.
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by Christine McWilliams on 2018-09-29
Review for Kristy Kyle, DVM Cassie Pittie Princess loves going here! Advice is current/up-to-date, clear, and balanced based on Cassie's lifestyle. The vet techs and front office staff are friendly and efficient, and they make you feel welcome. Most importantly, they practice a fear-free approach to vet medicine, so that the experience is as stress-free as possible. I would recommend them to anyone!
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by Carlos Martinez on 2018-09-29
Nice, clean and caring. Made my dogs feel very comfortable and safe.
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by Stacie Pfeffer on 2018-09-28 We loved how nice the facility was and how well the doctor took care of Koda. They called to check in on him the next morning which was really sweet as well! Not crazy pricing and well worth it.
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by Sarah Montross on 2018-09-27
I waited quite a while to pick up my pup and had to remind the staff that I was still waiting. Otherwise, great.
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by Victoria Burdett on 2018-09-24
Bayou City took great care of my dogs, and their newly expanded facility is amazing!!
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by Mark Harrison on 2018-09-22
Courteous and knowledgeable service.
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by Margaret (Peggy) Helfert on 2018-09-19
Bayou city has been treating our dogs for about five years now. Very caring and professional. The facility is beautiful and the staff is always great!
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by Sarah Cantrell on 2018-09-19 Amazing staff.
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by Shauna Fenton on 2018-09-16
Amazing personalized care and compassion
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by Allison Adams on 2018-09-05
I really like and trust Dr. Kyle and she is wonderful with my cats. This past visit I would have appreciated being asked first whether I wanted their claws trimmed at $15 each. I wasn't aware of the cost until checkout. I didn't dispute because it appears that the cost of that goes to a pet charity. Other than that 5 stars for her & the vet tech (Barbara I believe) keep up the good work.
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by Nicole O'Bryan on 2018-08-30
Fantastic experience. All of the staff and Dr. Flores took excelent care with our timid rescue. They spent a long time talking to us about her care and making sure our dog was comfortable and at ease. I highly reccommend Bayou City Veterinary Hospital! .
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by Alexander Beszterda on 2018-08-29
We love Bayou City Vet Clinic!! Our pup is always excited to go and the Staff loves on her and really works to make her experience a good one. Dr. Kyle is amazing and knows our pup well. We appreciate the time and care they give to Daisy!! She would not be happy anywhere else.
NPS: by Matt Molero on 2018-08-25
The team worked to get my pet in as soon as possible while accommodating my crazy schedule. Once there, everyone was great to deal with and they took great care of my pet.
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by Kazumi Okano on 2018-08-24
Dr.Pulido and the stuff were attentive and personalized. Great experience.
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by Beth Howard on 2018-08-23
I've had dogs for years and lived in several different cities. Bayou City is the best, best, best veterinary services anywhere. Hands down!
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by Jamie Curtis on 2018-08-22
Bayou City veterinarians and staff are wonderful. Very professional and responsive. Dr. Kyle is very thorough and provides excellent treatment and care while giving owners extra knowledge to make necessary choices for their pets. She loves them like they are her own and makes their vet trip enjoyable. My dogs absolutely love her. Highly recommend this practice.
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by Joseph Gunter on 2018-08-19
Great new space, caring and friendly staff! NPS:
by Sarah Ibrahim on 2018-08-17
All the doctors, techs and staff are very nice. They will patiently answer all my mom questions. They call after an appointment to check up and even document any side effects. Love the new facility as well! It is pricey but I walk away feeling that my pup is well taken care of.
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by Anton Deguzman on 2018-08-14
Friendly staff. Wonderful with my dog.
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by Larry Hall on 2018-08-12
Good experience. I would go again. But the medicine was quite expensive compared to other vets, so I might just take an Rx next time.
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by Anon on 2018-08-09
Staff was friendly and took good care of my pet.
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by Krystell Castillo on 2018-08-08
Dr. Kirby and the staff at BCV are WONDERFUL with my dog kiddo. My dog has bad anxiety and initially had to be sedated to have any type of work done on her. Fast forward and Bessie no longer needs to be sedated to receive an exam or have work done. She fully trusts and loves Dr. Kirby! I've never seen my dog leave the vet office so happy. I 15000000% recommend BCV.
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by Laura Lewey on 2018-08-07
Dr. Pulido and staff were beyond friendly, welcoming and informative. The facility is lovely and everyone went out of their way to put my nervous pup at ease. 10/10
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by Lindsay Buck on 2018-08-06
Everyone was so sweet to Presley knowing that she's extremely nervous at the vet. They did everything they could to relax her and make her experience as calming as possible!
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by Saba Abutaseh on 2018-08-06
Excellent and efficient service
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by Ward Thompson on 2018-08-04
Do it.
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by Gena Davis on 2018-08-03 Friendly, caring and compassionate from the front desk all the way through to the vets!
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by Michael Copenhaver on 2018-08-03
Always a pleasure coming here. Friendly, caring and professional staff.
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by Jonathan Box on 2018-07-26
I could not be any happier with my first visit here with my puppy. Dr Ali was amazing and so were all of the receptionists and nurses. My puppy Murphy definitely enjoyed his visit too :) They treated him so well, and took very gentle care of him. Everything was explained thoroughly, and it was VERY obvious they truly cared about my little guy! I immediately scheduled all of his followups here. You've got a loyal customer now. Thank you!
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by Judith Arnold on 2018-07-24
Dr. Kyle is absolutely the best. I trust her completely and appreciate her conservative treatment of Alexa.
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by Amy Gough on 2018-07-22
Excellent service from the front office staff, vet tech and doctor.
NPS: by Lindsay Long on 2018-07-20
Thanks for taking such good care of my little calico kitty.
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by Ron Bankston on 2018-07-20
Compassionate, personalized care for our feline and canine family members. By far the best veterinary care we have ever experienced.
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by Anon on 2018-07-19
I was not happy on my last visit. Normally, I am thrilled with your service. This week, I showed up 10 minutes early for my 4:30 appointment and waited until 4:50 to be seen. I've never waited 20 minutes, you are always right on time. Then, I didn't even see Dr. Kyle. I was there for a post-op recheck and Dr. Kyle had performed the surgery. I was expecting to see Dr. Kyle. I had made my appointment to see Dr. Kyle (or so I thought). I would think especially with a post-op visit, you would see the vet that performed the surgery. I had questions for HER that the other vet did not answer to my satisfaction. And in fact she contradicted a couple things Dr. Kyle had told me previously so now I am confused. Again, normally I love this place. The office staff is very friendly and helpful, usually always on time and we love Dr. Kyle. But I was not satisfied with our visit this week.
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by Jason Stark on 2018-07-19
Fantastic Customer Experience. Compassionate and knowledgeable staff!
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by Henriette Bodmer on 2018-07-18 The staff was very friendly and you feel at home and comfy. Migas was a bit apprehensive but after a thorough examination she left happy with a clean bill of health
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by Anon on 2018-07-17
We followed Dr. Ali here after having been with her at another clinic for 6+ years. We were very impressed with the entire experience. What impressed us the most is that our dogs were never out of our sight during their exam and blood draws.
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by Leorah Levin on 2018-07-17
Review for Kristy Kyle, DVM As always Friendly caring and efficient
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by Krista Borchard on 2018-07-16
Review for Kristy Kyle, DVM We appreciate that Dr. Kyle does her diligence in reviewing information on the patient before entering the exam room. It's extremely difficult to remember everything about a patient, this thorough review before greeting the patient and owner is appreciated. Dr. Kyle genuinely wants the best for her patients, and it's noticeable!
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by Laura Lopez on 2018-07-14
Everyone from front desk, vet tech and the doctor all friendly, professional and answered all of my questions. NPS:
by Monica Carbajal on 2018-07-14
Dr. Kirby cares about the well being of my Italian Greyhound, Jake. It comes across in how she interacts with him and the care she provides. Jake is now eleven years old and it is great to know a great clinic like Bayou City is our chosen vet. The expanded clinic space and larger exam rooms are great too!
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by David Cooke on 2018-07-04
The staff and the doctor were awesome, knowledgeable and flexible. I definitely found a new spot for my dogs, Brooklyn and Snoop.
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by Chris Wardwell on 2018-07-03
Great!
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by Anon on 2018-06-30
Review for Kate Kirby, DVM Dr. Kirby is great but her technician (an older black lady) was inept. She could barely control my 22 pound dog and had great difficulty using the computer to input data.
NPS: by Jillian Buonanno on 2018-06-30
Bayou City Veterinary Hospital is wonderful! Everyone is so welcoming. I had called ahead to inform them that my dog is very timid and scared of other dogs and people. They said they would get me back as soon as possible when we get there. When we came in they gave my dog treats and a special bandana to calm her down. My dog who had not let other people pet her. Let the tech pet her. We got right back in the room. Dr. Kirby is awesome she is very knowledgeable and I can tell she truly cares about her patients and their owners. As a new dog owner I had lots of questions and she answered all of them. I never felt rushed and she really listened. They made taking my pup to the vet such a postive experience!
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by Debbie Bolen on 2018-06-29
Professional and efficient but most of all kind & loving to all of thier furry clients and their owners! Love the new space!
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by Andrew Armistead on 2018-06-28
Extremely accommodating and professional! We love the whole team at Bayou City!
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by Kameron Bell on 2018-06-27
We had a great visit! Dr. Kyle was really good with our cat and took her time explaining her issue and next steps. We never felt rushed in and out in any way. We will definitely be back for all of our pet needs!
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by Pat Sullivan on 2018-06-27 always a pleasure Friendly, professional staff who know what they're doing and how to help
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by Anon on 2018-06-26
Although the staff and doctors are wonderful it is way too expensive- It seems as though you are up charging to cover the cost of your new space.
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by Aliza Wender on 2018-06-25
Always a great experience! We love Dr. Kirby and Dr. Flores so much!
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by Molly Stauffer on 2018-06-25
Really clean rooms and waiting area. The staff was also super friendly and helpful!
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by Kay Walton on 2018-06-22
I am very happy to have Dr. Kyle taking care of my kitties. She is very competent and provides excellent care while being friendly and caring. I really like the remodeling underway at the hospital that will provide a separate waiting area for cats and dogs.
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by Anon on 2018-06-20 They were able to get me in quickly when I called the morning of for my dog. They were all sweet with my dog and very gentle when doing her exam of her eye
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by Stacey Hancock on 2018-06-17
Wonderful doctors, great staff and beautifully clean facility.
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by Anon on 2018-06-16
I really like your facility & I LOVE the vet we saw, but your price for service is outrageous. It really makes me want to find a new vet office. Also, we had an unreasonable wait time.
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by Carina Mendez on 2018-06-11
Review for Kristy Kyle, DVM Dr Kyle and Erica made my experience a great one. They were both very informative and very professional
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by Nick Sharrard on 2018-06-10
Review for Brenda Flores, DVM First visit with our two cats and very impressed indeed. Look forward to many years of working with Dr Flores and her team in keeping our cats happy and healthy.
NPS: by Kelley Sommer on 2018-06-10
Saw our sick dog on a Saturday even though it was right before they were about to close and we weren't even an established patient! Very friendly and helpful. We just moved into the area and this will definitely be the veterinary clinic for our 2 dogs. They came highly recommended from a friend and now we see why!
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by Roger Ugalde on 2018-06-08
Review for Brenda Flores, DVM Excellent clinic! The reception staff is very friendly and helpful. Well staffed to help all those that walk in the door during busy hours. Vet techs are top notch and really care about your pets. The Doctors are very compassionate, knowledgeable, and detailed are far as giving explanations on care needed or given to your pets. This clinic is beautiful and can't wait for the expansion.
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by Susan Logan on 2018-06-02
This was a great place. I was very pleased to establish this as my veterinarian. They made me feel welcome and very very good with my new puppie.
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by Anon on 2018-06-02
We love all the vets at the practice and they are incredibly helpful! Also appreciate the transparency about costs of certain things before we make decisions on best plan of treatment when we have issues!
NPS: by Elizabeth Galvan on 2018-06-01
Quality staff my surgeon was absent staff substitute was sincere brought flowers to say thank you!!!
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by Melanie Rubinsky on 2018-05-30
Review for Kristy Kyle, DVM Dr. Kyle is amazing. She is so kind and attentive to my dogs and to me. Very refreshing!
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by Laura Bradley on 2018-05-25
I am a very active pet parent and always being a list of questions and ask a million more. I am always received with warmth and understanding about any and all concerns by both vet techs, receptionists, and the vets themselves. We love Dr. Flores and Dr. Kirby, I trust them completely with all my fur babies. I cannot wait for the remodel to be complete and look forward to continuing using Bayou City Vet as my veterinary clinic of choice.
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by Elizabeth Peeling on 2018-05-25
Staff was great. Was seen on time. Dr Kyle is very professional, knowledgeable and thorough.
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by Giorgio Riccio on 2018-05-24 Great service, knowledgeable staff, easy process.
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by Richard Thon on 2018-05-24
Great people and service.
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by Connie Caldwell on 2018-05-22
Very professional and helpful.
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by Anon on 2018-05-19
Clean facility. Staff was very nice and focused on making my puppers comfortable.
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by Anon on 2018-05-12
Our experience was terrific, per usual. Our dog isn't the easiest patient and everyone is always kind and understanding and provide her the best care.
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by Janak Kulkarni on 2018-05-11
Excellent staff all around! You guys rock!
NPS: by Bernadette Keating on 2018-05-09
Dr. Kyle gave me excellent feedback about my questions about adopting a dog.
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by Joanna Harran on 2018-05-09
The entire team at Bayou City Veterinary Hospital is incredible. My puppy is always greeted by friendly and professional staff that seem genuinely happy to see us. The staff are all wonderful, knowledgeable and love animals. Dr. Kirby (our usual vet) is very thorough, kind and always listens to my input on my pup. I have also seen several of the other vets here for episodic visits and they have all been awesome. I have always been given and had explained accurate financial quotes prior to interventions or surgeries. After appointments, the staff always calls to check on how my puppy is doing. You can tell the genuinely care about the animals. We love Bayou CIty Veterinary Hospital and I wouldn't bring my pup anywhere else.
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by Erin Laird on 2018-05-09
Review for Kristy Kyle, DVM At each visit Dr. Kyle makes me feel like my pup is the most important one in the place. She is extremely knowledgeable and always knows the right treatment. The staff are extremely professional and their email invoicing and communication makes my life much easier. I have recommended Dr. Kyle to many of my friends and they all give the same rave reviews.
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by Gary Bueckner on 2018-05-04
The staff is very caring. And Dr. Kyle is just OUTSTANDING !!!
NPS: by Alice Buckalew on 2018-05-02
The staff is always courteous, happy and professional.
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by Michelle Dixon on 2018-05-02
Review for Brenda Flores, DVM Love Both Dr Flores and Dr Kyle. Saw Dr Flores yesterday for our baby, very kind and take care of us as always! The entire staff is always nice and follow up the next day to ensure everyone is doing well.
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by Thomas Ridley on 2018-05-01
Review for Kristy Kyle, DVM Our personal exchange with Dr. Kyle and the care she gives Tess and Justine is excellent. She treats us as if we are her only clients.
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by Linda Orner on 2018-04-30
Review for Kate Kirby, DVM Professional, relational and excellent service. Loved my pet
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by Edward Williams on 2018-04-29 Review for Kate Kirby, DVM Pepper feels so much better. She has returned to her normal happy self, just walking around the house purring loudly. Her fur is even starting to grow back.
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by Kim Krejci on 2018-04-28
Review for Brenda Flores, DVM Dr. Flores and her staff are so loving and caring with our dogs. Very professional and knowledgeable about any concerns we may have.
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by Gretchen Holland on 2018-04-27
As always Bayou City Veterinary Hospital exceeds all of our expectations! Dr. Kyle is the best!
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by Laurie Miller on 2018-04-25
The clinic is awesome and I always feel very confident that they will care for my little dog just like I would. I am always impressed with their friendliness, genuine compassion and knowledge. I recommend Bayou City clinic to everyone!
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by Edward Williams on 2018-04-24
Review for Kate Kirby, DVM Dr. Kirby put Pepper at ease and the treatment seemed to help. I waited too long in deserting my old vet.
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by Jesus Martin on 2018-04-24
Review for Kristy Kyle, DVM Really good service, nice atmosphere and crew. My pet could not be in better hands
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by Kasey Scott on 2018-04-20
Review for Kristy Kyle, DVM Great experience! This was my first visit with Zoey who was behaving uncharacteristically lethargic, subdued, and perhaps injured. They got me in the same day, with Dr. Kristy Kyle. She spent quality time with us to diagnose the issue. I did a lot of research before choosing Bayou City Vet and now I know why they get such great reviews.
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by Ruth Johnson on 2018-04-17
Review for Brenda Flores, DVM Tootie man loved his new doctor. I was afraid he would be hard to deal with but he loved it so much he was great. I always feel like my babies are in good hands with Dr Flores.
NPS: by Anon on 2018-04-16
Review for Brenda Flores, DVM Always attentive and kind with both my dogs. Provides appropriate info and recommendations for a practical approach to my dog's health.
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by Chelsea Monroe on 2018-04-14
Review for Kate Kirby, DVM Dr. Kirby was great! They were very sweet and gentle with her. They seemed to be very knowledgeable, especially with Great Danes. Everyone is super friendly. It's great that the front desk is nice, because that is where your experience starts. They all loved on Harleigh.
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by Sheryl Lacombe on 2018-04-14
Our senior pups, Rainer and Blitz along with our kitty girls, Zoe and GiGi-love Bayou City!!
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by Elizabeth Martin on 2018-04-12
This is the perfect vet for my dog. My dog can be very anxious in unfamiliar situations. The vet technician as well as the vet calmed her down and she actually enjoyed the experience. This was actually a pleasant experience for me as well. This is a big change from our previous vet experiences. Thank you Bayou City Veterinary Hospital!!!
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by Christina Seaba on 2018-04-12 End to end friendly and helpful staff. Clean, efficient, everything you could want for your first vet experience.
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by Anon on 2018-04-10
Review for Kate Kirby, DVM Dr. Kirby is very caring with our dogs and takes the time to answer all my questions. She never acts like she's in a rush.
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by Blanca Flores on 2018-04-10
The staff is always so friendly and ready to help. Dr. Kyle is a wonderful doctor.
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by Eryn Leja on 2018-04-10
Marleaux felt super comfortable and the vet was extremely thorough
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by Joshua Adams on 2018-04-10
As people with multiple pets, I cannot begin to convey how much having a trustworthy, knowledgeable, compassionate veterinarian and veterinary staff means to us. In the past few months, we've had a few health scares with our pets, but Dr. Kyle and the rest of the Bayou City Veterinary Hospital staff have been there to guide us through, and fortunately get our furry family members back to their top selves. About a year ago we lost one of our kitties to inflammatory bowel disease, but I can say her last months and days were happy thanks to BCVH helping us manage her condition. When she passed, I felt like the staff truly cared and appreciated how much compassion and sympathy they had for our family. Additionally, the cremation service they use is also very high-quality, and I feel like our cat's memory was honored beautifully and respectfully. Again, I can't say how grateful I am to BCVH for all they've helped us with, and I can't recommend them enough!
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by Dawn Featherston on 2018-04-09
Overall, it was a good experience. The tech was very friendly and sweet and explained how everything would work. Dr Ali was very thorough and professional. The things that were a little disappointing were that I chose a Cat Friendly Hospital because I’ve never had to wait in a waiting area with dogs or been in a room that wasn’t especially for cats and neither of shoe seemed to be true here. I am also disappointed that there isn’t an online partner. Even my “small town” vets I had gone to previously used Vetsource or something similar so I could have food and meds shipped straight to my house. Overall, I will be back. However, considering the prices are slightly higher than many of the other area vets, I think sticking to all of the AAHA and Cat Friendy guidelines would be appreciated. Also, please add online ordering. It would make things so much easier!
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by Margaret Pering on 2018-04-07
Dr. Kyle is amazing, thorough and explains everything. From the front desk staff to the techs in the back, this is a first rate and very friendly place!
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by Dawson White on 2018-04-06
Loved the service and care or my dog! Price of the visit was the only reason for 4 stars.
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by Jacqueline Rees on 2018-04-06 All the staff were very good with me and Joey - the patient. They answered all my questions thoroughly and gave me any extra information I needed. We were seen promptly and helped with any follow up needed.
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by Anon on 2018-04-04
I just adore dr Kyle and the care she provides for violet. Knowing that she is in the best of hands is such a relief. I fee so lucky to have found them!
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by Anon on 2018-04-03
Service was good. Front desk is very helpful. A bit overpriced for general services.
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by Elizabeth Burn on 2018-03-30
Review for Kristy Kyle, DVM There is nothing more reassuring than to have the staff at Bayou City Veterinary Hospital and especially the compassionate expertise of Dr. Kristy Kyle available to care for ones pet. My dog and all of her friends that go there love their time visiting and making new friends . I want to thank all of BCVH for the hard, professional work they do every day so that I can have the ease of mind that should there ever be a reason, I know exactly where I'm taking my dog if just for a nail trim! THANK YOU, THANK YOU, THANK YOU, THANK YOU, THANK. YOU, THANK YOU, THANK YOU!
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by Anon on 2018-03-29
Love Dr. Kyle and the staff. Everyone took such good care of my dog NPS:
by Paul Sullivan on 2018-03-27
Review for Kristy Kyle, DVM She was very attentive, provided recommendations on care and listened to me. I highly recommend bayou city.
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by Genie Joslin on 2018-03-23
Dr. Kyle is kind, professional, and friendly. The staff is always pleasant, available, and familiar.
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by Taylor Silva on 2018-03-23
Very professional and friendly! Looked at my kitten and gave me advice and told me what was needed for her.
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by Anon on 2018-03-23
Review for Kate Kirby, DVM Dr. Kirby and the rest of the Bayou City Vet Hospital staff are great!
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by Anon on 2018-03-23 The staff was very friendly and caring.
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by Adriana Read on 2018-03-21
It was good. Only hard waiting in sitting room to see the Dr.
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by Lashelle Rice on 2018-03-20
Review for Kate Kirby, DVM The entire staff was great and we loved Dr. Kirby. It was our 1st visit and we called at the last minute b/c our pup had chewed some bad hotspots. They were kind enough to work us in and we couldn’t have been more pleased with the clinic. We are switching from a previous clinic b/c we like being treated as more than a $$.
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by Anon on 2018-03-18
0rovides good service and shares knowledge. Not to pushy to sell optional services.
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by Anon on 2018-03-17
Called for a last minute Friday appointment and the receptionist said there were no available appointments but "we are not going to turn you away". Ended up getting in even earlier because of a cancellation and had an excellent experience. Exceptionally friendly front desk staff and very knowledgeable and compassionate medical staff. Thanks! NPS:
by Jane Hearon on 2018-03-17
Always wonderful care and advice for our dog and cat! We are very well taken caren of by the veterinarians at Bayou City. While their services aren’t cheap, we are happy with the comprehensive care.
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by Shauna Fenton on 2018-03-13
Review for Kristy Kyle, DVM We love Dr.Kyle and her exceptional staff - most importantly my grumpy dog loves them too!
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by William (Billy) Hart on 2018-03-11
Review for Kristy Kyle, DVM Dr Kyle is the best ever. She really cares about her patients and their parents ;-)
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by Anon on 2018-03-11
Thorough, informative and an overall pleasant experience.
NPS: by Yaset Acevedo on 2018-03-11
Very helpful and supportive.
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by Tyler Herman on 2018-03-10
As always I appreciate the kindness and care that goes into taking care of my pet. I was disappointed to arrive and have a bill of $450 with I asked to be called if it was going to be greater than $250. The explanation I got was “it must have been an oversight.” It had to be paid, so I just paid it, but it was a bit of a shock since it was never mentioned over the phone. Otherwise, I always appreciate the doctors and their attention to my pet.
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by Lindsay Buck on 2018-03-05
It was our first time in and they catered to my dog's nervousness. The vet techs and the vet were so incredibly accommodating!!
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by Britney Harris on 2018-03-03
Great customer service!
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by Anon on 2018-03-02
Professional and friendly staff that I can recommend. I think they are very good, especially for animals with complicated needs. However the costs are quite high (cannot get shots without paying for vet services even if seen recently; flea & ticks meds 2x what my prior vet recommended). NPS:
by Anon on 2018-03-02
Bayou City is very welcoming. Dr. Kyle is knowledgeable, informative, and has an easy manner. We had a very positive experience.
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by Elizabeth Choules on 2018-03-02
Love this vet. Dr Kyle is the best!
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by Anon on 2018-02-28
Everyone at Bayou City is so friendly, and I can tell they really love my dog!
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by Austin Hagen on 2018-02-27
Doctor and staff were very nice and sweet to Maggie - got her all checked up and shots updated and was able to work with me on bill to ensure I got everything she needed. Def would recommend!
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by Michelle Schroeder on 2018-02-25
Review for Kate Kirby, DVM I have been taking my dog to Bayou City Vets since I got him as a rescue (almost 4 years ago). He has been treated by all three vets and I have always had a great experience. Recently, he was treated for the first time with Dr. Kirby and as always I felt comfortable with his care. Not only are the vets wonderful but the entire staff is friendly and caring! This is my go to place for my precious dog Jack!
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by Elisabeth Gleeson on 2018-02-24
The doctors at Bayou City are always honest and thorough. They always have many treatment options if your dog is sick. Their medicine is always evolving as well. My dog has seasonal allergies and the medicine that used to work was a daily pill. Now, they have a shot that lasts up to 2 months and saves me the daily routine and cost of pill pockets that I once experienced with the daily pill.
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by Sara Schepcoff on 2018-02-21
Excellent service and care for my pet
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by Kathy Outten on 2018-02-20
It was fine.
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by Starr Wallace on 2018-02-17
Awesome Doctors and Staff
NPS: by Ivy Bejarano on 2018-02-10
My kitty does not like the vet at all, but they were so patient and kind with him here. Thank you so so much. I’ve found a vet for my kitties. ^_^
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by Carol Mundie on 2018-02-09
Couldn't ask for better care of my dog! The staff is excellent and always goes above and beyond to treat not only the pet but the pet parent too with consideration and caring. Love them!!!
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by Kathryn Karam on 2018-02-07
Friendly staff, and we are seen at our appointment time (no unexpected long wait times). V
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by Diana Storms on 2018-02-07
Review for Kristy Kyle, DVM Took lots of time to help Mandy be comfortable, seemed to understand her and observed specific characteristics of Mandy’s. Clearly likes Mandy and dogs in general and is very competent and easy to talk to.
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by Brenda Kruger on 2018-02-04 One call and you got me in the same day. I felt we received quick, caring care. Eased my concerns right away.
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by Chris Wardwell on 2018-02-03
Positive. Love Dr. Ali
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by Megan Haynes on 2018-02-02
Clean waiting room and accommodating staff. Loved that Emmett got a bandana with relaxing spray on it. Dr. Kyle was also awesome and very patient with my shy Emmett. We'll be back!
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by Lauren Noyes on 2018-01-31
Review for Kristy Kyle, DVM We had another great visit! Dr. Kyle and her staff put my dogs at ease and makes their visit a positive experience.
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by Jennifer Buchert on 2018-01-25
Review for Brenda Flores, DVM Dr. Flores is awesome! She genuinely loves my puppies Tessa and Pancho as if they were here own.
NPS: by Stephanie Vietry on 2018-01-19
Dr. Kirby is wonderful! She’s friendly, intelligent and empathetic, everything you’d want for someone treating your furry children. We have also seen Dr. Kyle and she’s great as well. Would highly recommend both!
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by Michelle Briggs on 2018-01-18
I have a brand new puppy and was referred to Bayou City by a friend. I called and was able to get a same day appointment! Love that! Thank you Dr. Ali for making Beau (and his mommy) comfortable. We look forward to growing up together!
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by Anon on 2018-01-16
Review for Kristy Kyle, DVM Just delightful and very caring.
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by Stefani Harris on 2018-01-13
Review for Kristy Kyle, DVM Dr. Kyle is wonderful, caring, knowledgeable and very, very nice! All the traits one would one in the person caring for their furbabies!
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by Anon on 2018-01-12 Very kind toward and nurturing of my cat! Excellent patient-doctor relationships and customer service at front desk. Highly recommend.
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by Gregory Keogh on 2018-01-12
Review for Kristy Kyle, DVM She’s attentive, energetic, and connected well with me and my cats. Although it was an expensive visit, she’s great and I would go back to her.
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by Douglas Wilson on 2018-01-11
I love the friendly staff and all vets are really awesome
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by Jane Jones on 2018-01-09
Had an emergency need for monthly medications since my pup's meds were boxed for our move. Move got delayed and they are packed in a box somewhere. They were quick with getting me a single dose refill so she can stay on schedule. Great customer service!
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by Caroline Knutsson on 2018-01-08
They were all really nice and helpful, my doggie seemed really comfortable over there. We'll be coming back.
NPS: by Judith Arnold on 2018-01-08
Dr. Kyle is absolutely the best
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by Anon on 2018-01-05
A group of wonderful, caring professionals.Great work team. Thank you!
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by Anon on 2018-01-01
Review for Brenda Flores, DVM Dr. Flores and the staff were amazing!
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by Anon on 2017-12-30
Great experience with a friendly staff.
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by Anon on 2017-12-30
Good service but pricey.
NPS: by Wayne Kukoski on 2017-12-29
Always Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!
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by Anon on 2017-12-28
It was easy to get an appointment and Dr. Kirby is great with my zitaluan Greyhoubd, Jake.
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by Crystal Parker on 2017-12-24
I always have a great experience there!
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by Jack Tuller on 2017-12-20
Always a great experience. All doctors, assistants, receptionists are helpful and caring.
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by Marji Geuther on 2017-12-16
They are always sweet and patient with my dog. Love each of the vets - they run a great practice!
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by Joseph Gunter on 2017-12-16 My first time there. The staff on the phone and in person is very friendly, focused, professional and compassionate, as was the vet and vet tech. I'm very happy with my new vet.
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by Anon on 2017-12-15
Caring staff, clean facilities, we always receive good treatment.
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by Adam Sortino on 2017-12-12
Review for Kristy Kyle, DVM Dr. Kyle is great! She is courteous, knowledgeable, and kind.
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by Lindsay Renken on 2017-12-06
The staff and doctors and nurses are so kind, I felt very comfortable leaving our new dog!
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by Kay Walton on 2017-12-05
Disappointed they do not carry Revolution flea control for cats and I could only buy a 6-pack of Advantage (5-9 lbs)...no smaller packages available...and the cost was outrageous, $140.75. Advantage is sold at Wal-Mart and is about half that amount when purchased online.
NPS: by Jeffrey Jean on 2017-12-03
Facility was amazing and very welcome .
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by Anon on 2017-12-03
Visit is always great. Some of the girls at the front desk seem like they really don't want to be bothered. Not very welcoming.
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by Alberto Deluno on 2017-12-01
The front desk was excellent. The assistant who takes Oliver to the previous examination also excellent and to the end Dr. Flores explain everything meticulous and detailed.
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by Paige Spatz on 2017-11-30
Review for Kristy Kyle, DVM Caring.
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by Melanie Rubinsky on 2017-11-29
Review for Kristy Kyle, DVM Dr. Kyle is amazing! The way she cares for my babies is amazing and I know she truly does care for them. I trust her implicitly! NPS:
by Yvette Carnot on 2017-11-29
Review for Kristy Kyle, DVM Dr. Kyle, the surgical team as well as the receptionist made Happy Feet's dental day go smoothly and stress free, for me and Happy Feet! They were informative and detailed before, during and after Happy Feet's dental. I greatly appreciate their professionalism and high quality of care. I highly recommend Bayou City Veterinary Hospital!
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by Reina Torres on 2017-11-28
Excellent, fast and friendly service.
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by Anon on 2017-11-22
Everyone was very friendly and helpful.
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by Robyn Leigh on 2017-11-18
Review for Kate Kirby, DVM Dr. Kirby is always knowledgeable and informative. She is quick to respond to special questions and always returns my calls personally. And best of all Dodger loves visiting Bayou City Vet and Dr. Kirby.
NPS: by Richard Hee on 2017-11-18
I have been extremely impressed by their professionalism. Dr. Kirby was extremely attentive to my questions and answered them honestly without being cold or uncaring. I had spent all night at Vergi, and all day trying to get Daisy evaluated. After seeing a previous hospital, Bayou City was my last hope. I arrived 15 minutes before close, and Dr. Kirby and staff understood my situation and accommodated me. I wasn't pressured to do surgery immediately, but was made aware of the urgency. Because of how they treated me and Daisy, I knew I found the place for her surgery. The day of surgery, they called me when she went into the OR, and immediately called me after to tell me all went well. When I went to pickup Daisy, Dr. Kirby came out and sat down with me to go over the recovery process and post-op care. The entire staff there is friendly, caring, and professional. Daisy wasn't just another pet, they treated her like family. Thank you Bayou City Veterinary Hospital
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by Amy McDowell on 2017-11-18
We love Bayou Vet - the vet, techs, and staff are all so caring and professional. My Great Dane, Ruby, is a big sweet ‘fraidy cat, so she usually starts shaking at the vet. But they give her cookies and lots of calming attention, and she trusts them (she doesn’t trust everyone - that’s a big deal!). I’m so glad they are in the Rice Military neighborhood— I highly recommend them as a place to bring your pet!
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by Jodi Bash on 2017-11-14
Review for Kristy Kyle, DVM Wonderful as always! My dogs love her and the staff soooo much!
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by Anon on 2017-11-13
The staff is wonderful - helpful and great with the pups.
NPS: by Joan Kistner on 2017-11-10
Review for Brenda Flores, DVM Beautiful facility. Very thorough intake process, very responsive. I'm very happy with my experience thus far. Thank you!
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by Anon on 2017-11-09
My pup was suddenly feeling very ill and not eating. While the clinic was booked solid, they offered me a drop off appointment so they could squeeze him in at some point during the day. By the time I picked him up, he was already on his way to recovering and being his happy self. The vets called me to explain what was happening and to offer options for care. He's got the pep back in his step(s) and is on the road to recovery. Thank you!
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by Joanna Harran on 2017-11-09
Review for Kristy Kyle, DVM Great experience with my 6.5 month old puppy. Recently moved to Houston and transferred his care here. He has had some medical problems in the past and Dr. Kyle took the time to get to know him, hear all of my concerns and provide very personalized care for him. Office staff and vet tech were knowledgeable and caring as well.
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by John Wiley on 2017-11-09 Great staff and they were very kind to my pup. Got her treated without an appointment. Thought I had an appointment on the website, but it wasn't on their schedule. I'd give 5 stars if the website had worked right. Again though, wonderful, professional staff and treatment.
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by Anon on 2017-11-08
I have been going to Bayou City now for several years. I have seen all of the vets individually over time and like them all. Yesterday's visit was with Dr. Flores. She was kind, unhurried and explained everything in detail. The staff are very upfront about treatment options and associated costs. I really appreciate being able to anticipate and budget for upcoming procedures. All of your staff have been great every time I have interacted with them. It's easy to get an appointment and the folks upfront are very on top of things! Come to think of it, this vet office is easier to work with than my own doctor....
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by Anon on 2017-11-05
The receptionist was lovely when I made my appointment. The office staff was friendly and accommodating. The nurse and doctor were doting and sweet to my baby Coco. They addressed the reason for my visit thoroughly and efficiently. Will definitely stay with them and highly recommend them.
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by Samantha Prosper on 2017-11-01
Great customer service and very knowledgeable about my puppy. I will visit again
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by Jonathan Hartland on 2017-10-31 I give the highest rating to Bayou City Vet....Dr. Kyle Rocks, professional friendly staff...terrific care!
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by Anon on 2017-10-29
Great service kind people
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by Anon on 2017-10-28
Review for Kristy Kyle, DVM The staff is wonderful and welcoming, we were new to this practice. Dr Kyle was thorough and has the most gentle manner with Max. We are very happy with Max’s care. It is the right place for Max’s care.
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by Mary McConnell on 2017-10-27
Everyone there is so caring!
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by James Carlson on 2017-10-26
We love Dr. Flores and Bayou City. I have recommended you guys to friends and will continue to do so.
NPS: by Kim Krejci on 2017-10-25
Review for Brenda Flores, DVM Dr Flores and the entire staff are extremely friendly and truly love animals. Very thorough and knowledgeable.
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by Grace Owens on 2017-10-24
All of the staff were incredibly friendly and I could tell that they all really love animals. Each person went above and beyond to make my puppy have a great first experience at that location. All the treats!
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by Ashley Montgomery on 2017-10-24
Excellent customer service!
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by Sheryl Lacombe on 2017-10-24
Thanks again, Dr Flores, for taking such great care of Rainer!
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by Korrie Bowers on 2017-10-15
Staff was friendly and helpful. Genuinely cared about my little guy.
NPS: by Lydia Smith on 2017-10-14
It's the people who make this an excellent practice. When I visit, I feel completely confident that my pet will receive the best care in Houston.
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by Shelagh Flanagan on 2017-10-14
Review for Kristy Kyle, DVM Gordie is very timid when we visit and Dr. Kyle is understanding and patient with him, to the point of sitting on the floor to make him more comfortable. We both appreciate her adaptability.
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by Anon on 2017-10-12
Very compassionate doctors and staff. They are very thorough and have treated my dogs gently and with much care. My dog has cancer and when it was diagnosed the doctor kept in close communication with the doctors at Gulf Coast. Unfortunately the cancer is back but they continue to help me keep her happy (as possible) and comfortable.
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by Aimee Chaison on 2017-10-06
Thank you so much for helping us get our pug Felix back to a healthy state. We had been warned by a previous vet, who took only one test, that his liver was in poor shape and being that he was 11 it could be a long road to recovery if he could manage it. After a bad stomach issue thought to be caused from the "sludge" from Harvey's floodwaters, 2 vet visits due to displacement of our original vet, and major concern about Felix's quickly deteriorating health we brought him to Bayou City Veterinary Hospital. All of his symptoms had re-emerged just a week after his 1st ordeal with the prior vets and we knew it had to be something serious. Dr. Flores and her team were very gentle and kind to our sick pug. They were thorough with their questions and testing. The communication that they have with the concerned pet owner is great I never once felt like I wasn't aware of my dog's condition. I greatly appreciated the insight as most vets in the past let you go through the waiting game. They found that whatever had effected his system had caused a pretty bad infection and made sure to give us all not only antibiotics but meds to ease his poor little stomach as he had been in so much pain. It eased our minds a great deal as we were beginning to think our little senior pug may be at the end of his journey. We are so grateful to find that he not only is healthy but is expected to make a full recovery after his system recovers from the infection. We found our experience with Dr.Flores to be very good and will definitely recommend her for our friends' fur-babies. They have a great atmosphere in their office and everyone there loves the animals. Upon our arrival Felix was accessed and given a bandana to calm him, as he get very shaky and anxious at the vet, it helped a lot! Thanks again for taking such good care of our little furry family member we are so glad to have him back to his happy "pug mode"! Sincerely, Aimee & Jo
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by Bryan Oquendo on 2017-10-03
Review for Kristy Kyle, DVM Dr. Kyle was absolutely great with Ari. I never been a dog owner and she gave me some great tips!
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by Beth Plotkin on 2017-10-01
I am extremely happy with the care by dog received. All the staff was so helpful and patient. Highly recommended!
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by Margaret (Peggy) Helfert on 2017-09-29
Although the service is excellent and the staff is wonderful, I often get services added during my visit that I don't request and then get charged for. This past visit in particular both the flu shot and bordatella were added without my knowledge. The tech didnt mention them but the vet went ahead anyway with both. People have to budget for these visits and an extra $80 make a difference. I wasn't expecting a $300+ bill for this visit.
NPS: by Beth Silva on 2017-09-26 dr Flores & dr Kyle are simply the best. the level of care they provide and the sincerity in their interactions are something i wish more doctors offices provide. we couldn't be more pleased with this office!
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by Amanda Murphy on 2017-09-24
My fur baby and I had an awesome experience at Bayou Citu Vet! Everyone was pleasant and great with my dog!
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by Lee Harris on 2017-09-23
Review for Kristy Kyle, DVM My other vet couldn't see me for a last minute appt when my dog was sick and bayou agreed to work me in as soon as I called. Dr. Kyle and the whole staff were awesome and it definitely felt like they cared about me and my dog and weren't just running a business. I'm definitely switching to this vet!
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by Anon on 2017-09-22
Review for Kate Kirby, DVM Dr. Kirby was helpful, informative and gave the time required for my little pet.
NPS: by Merrill Bohmbach on 2017-09-22
Review for Kate Kirby, DVM Great at relaying formation, very patient with first time owners. Our puppy loved her! He did not fuss at all during his first visit.
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by Aylin Poulton on 2017-09-21
From Brittany at the front desk to Lisa and Dr. Kyle, i can't thank everyone enough. Caring, polite, professional, smart and worked with me to accommodate King's needs at a moment's notice.
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by Courtney Winger (Park) on 2017-09-20
Review for Kate Kirby, DVM Super clean facility, really kind and welcoming staff! We had a great experience and will definitely be back with our little Hudson.
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by Anon on 2017-09-16
Always kind and helpful
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by Lara Gwyn on 2017-09-16
Great staff, very friendly and so great with my dog, Emma, even though she gets scared at the vet. They take their time and pay attention to her and what she's feeling to make her experience the least stressful. NPS:
by Bobbie Echard on 2017-09-15
As always, Dr. Kyle and her team were not only very professional and competent, but, were also sweet and kind to my Murphy and myself. I will always trust Dr. Kyle to take care of my precious pets!!!
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by Noemi Marrero on 2017-09-13
I am a first time puppy owner, and they provided great input, suggestions and even game me some treats for my little girl. I am happy I choose them to be her first vet visit, and will continue to go there. Very friendly and timely staff as well.
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by Carla Cardenas on 2017-09-13
Review for Kate Kirby, DVM I love the vet!! She was kind and sweet to myself and my dog!
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by Elizabeth Burn on 2017-09-13
Review for Kristy Kyle, DVM I'm not sure that you can separate the Doctor and the Business when providing a review. Dr. Kyle is my 'go to' veterinarian even when I should be a little flexible, however, my confidence in her is what keeps me returning there for every visit. The Bayou City Hospital has an excellent staff which supports all of the doctors. Why, they may jump up and help you with all types of issues unrelated to your specific visit without hesitation. I'm not sure I've ever seen this type of support before, anywhere. They are there doing things to make your visit as easy as it can be even if your circumstances are not what you would wish. You come away from the hospital knowing that everything has been done for you and that you will be connected to Bayou City as long as you need. So, Dr, Kyle will always get more stars than I'm allowed to offer. And the Business is also deserving of the four stars because of the compassion and professionalism that is always present. Thanks to all of you for making any trip to your facility a positive experience.
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by Stefani Harris on 2017-09-08
Review for Kate Kirby, DVM Dr. Kirby and all of the staff at Bayou City were WONDERFUL! They took excellent care of my little angel and then followed up to check on him the next day.
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by Bill Wilson on 2017-09-08
Very pleased. Everything handled in a professional and efficient manner.
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by Shauna Fenton on 2017-09-06
Review for Kristy Kyle, DVM Dr.Kyle and her staff are amazing- kind, knowledgeable, accommodating , .. they listen to concerns and respect their clients
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by Jacob McCaskey on 2017-09-04 Reliable and trustworthy service everytime.
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by Jessica Varghese on 2017-09-03
Dr Kyle and the two assistants that helped with my cat were awesome! Calm and sweet and so understanding!! We came here since we just moved to the heights area and I can honestly say that after 10+ yrs of shopping for a great vet, I think I've found an amazing one!
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by Brooke Thrift on 2017-09-03
Staff and doctors were friendly and professional. The space is convenient, clean and cute. We loved it there and will definitely go back!
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by Alena Vala on 2017-09-03
Review for Kristy Kyle, DVM They got me in last minute right before they were closing on a Saturday and were able to see my cat. Dr Kyle provided knowledgeable, trustworthy feedback and came up with a long-term plan to get my cat healthy. The front desk ladies and techs were all very nice and I believe they all truly care about the animals they are seeing.
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by Courtney Miller on 2017-09-02
Dr. Kyle is the best!
NPS: by Donald Sayre on 2017-09-02
This veterinary hospital is the best I've ever been to. I first brought my dog there after being hit by a car and they took such good care of her. They were compassionate and genuine with their information so my husband and I immediately trusted them. Even after our dog was transferred to another hospital they called and checked in on her progress. After finding out she passed away, they sent us the sweetest card and beautiful white flowers. The 2nd time I went there was with a rescue dog who arrived on my doorstep emaciated. They took me right away and, again, were so compassionate. Since it was during the wake of hurricane Harvey, they partnered with an animal fund and didn't charge me anything for the appointment. I've been so many places and Bayou City Vet Hospital is a special place. Couldn't recommend them more!
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by Heather Ragsdale on 2017-09-02
Dr. Kyle was super friendly and knowledgeable! We love her!
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by Susan Hiler on 2017-09-02
Review for Kristy Kyle, DVM Another great visit! Thank you all!
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by Michele Stamos on 2017-09-02
Review for Kristy Kyle, DVM Dr Kyle and her staff were wonderful patient and kind and very loving to my big black lab Barney ! He got into some medicine over the hurricane and like any dog mama I was worried… ended up going to the office twice over the weekend and they stayed late after hours to see me. They allowed my puppy to give them tons of slobbery kisses and more patient and kind I would recommend this place to anyone looking for a veterinarian.
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by Margret Lenertz on 2017-08-22
Very responsive and accommodating for a little rescue senior from the shelter. Dr. Flores is great with a plan and addressing her issues with serious issues first. Lovely staff to work with.
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by Kari Kempf on 2017-08-22
Wonderful experience! This was my first visit and I will be bringing back my resident pets in the future. The staff was SO kind and helpful.
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by Gerrie Richards on 2017-08-20
All Staff are always considerate of my dog's anxiety at the vet, take it slow with lots of talk and touch to make it as easy as possible. Not to mention how friendly and helpful they are. Easy in and out. They make it less anxiety for me, and a pleasant experience all around. Highly recommend
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by Holly Johnston on 2017-08-19
As always, we appreciate the kindness of and care provided by Dr Kyle & the staff.
NPS: by Katherine Hughes on 2017-08-19
Dolly had a great first puppy visit
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by Virginia Averill on 2017-08-18
Your office is only blocks from my home & very convenient. The waiting area is clean and pleasant & the receptionist very sweet. But as you probably know parking is a big problem. “Stella” & I did had over 30 minute wait but we managed. The doctor was very good with Stella and gave me good advice on helping Stella with her hair ball problem.
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by Kim Thompson on 2017-08-18
You treat our dog with the same level of love that we have for her. We have used other vets and you are the first to show us X-rays and go over everything with us. The level of care is exceptional.
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by Joy Neal on 2017-08-15
The staff and Dr. Flores were all wonderful. I called first thing Monday morning with what I thought was an urgent matter with my schnauzer and they were able to get me in at 8 am even without being an existing patient. They were were very thorough with her and took time to explain her situation with me. They were very caring and I really appreciate the quick response to my follow up questions and checking in with me that afternoon as well as the next morning to see how she was progressing. I highly recommend them.
NPS: by Victoria Burdett on 2017-08-12
Dr. Kyle and the Bayou City team took great care of us, as they always do!
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by Jennifer Justus on 2017-08-11
I have taken my rescue dog to Dr. Flores and Dr. Kyle for several years now. They are friendly, compassionate, authentic, and smart. They have always taken a conservative approach to any treatment my dog has needed and kept me informed every step of the way. I can't recommend them enough. If you're in Houston and looking for topnotch veterinary service for your pets, this is the place to go.
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by Paula Howe on 2017-08-09
Poppy is feeling so much better after getting some meds and shots for his flea allergy that was realty bothering him!
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by Liz Panzl on 2017-08-09
Everyone was very helpful and knowledgeable.
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by Mark Armor on 2017-08-04
Dr Kirby and Pete were great at caring for my Daisy dog during her annual exam and it was her 1st time to this vet practice and a great experience, Pete and Dr Kirby are very nice and experienced.
NPS: by Sarah Montross on 2017-08-01
We had a really good experience and everyone was so sweet to Mo our new pug puppy. We will be back!
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by Anna Biblowitz on 2017-08-01
So great- I just moved to Houston and didn't have a vet here and my pup was sick and I was so worried. BC got me in first thing at 8am Monday morning with Dr.Kyle who was so fantastic. This will absolutely be my permanent vet now that I live in Houston.
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by Stacey Hancock on 2017-08-01
Review for Kristy Kyle, DVM Dr. Kyle and the staff are amazing!
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by Bridgid Thorburn on 2017-07-31
My senior dog was not in good form when I woke up - vomiting and diarrhea with blood in both. Needless to say, I was freaking out. I got him in the car and immediately started calling nearby vets that were open. It was about 8 AM when I called Bayou City Vets and explained my situation, they said they could get me in at 8:30. I rushed over and waited no more than 10 minutes before we were taken back to an exam room. My dog had pancreatitis and had to be hospitalized for the day. The exams and the plan of action was all figured out within 30 minutes of being there. They explained to me in detail what was going to happen and how it would help. Dr. Kirby, the vet techs and admins were all incredibly kind and empathetic during this whole crisis. After a morning of fear and tension, I left with a sense of relief that my pup was in the best hands possible. Because of my dog's serious condition the bill was not inexpensive but it was definitely reasonable for the services provided and less than I expected it to be. I cannot recommend this vet more, they truly saved my dog's life and they genuinely care about your animal's well being.
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by Christine McWilliams on 2017-07-30
Review for Kristy Kyle, DVM Dr Kyle has a wonderful way of making you and your fur-family members feel comfortable. Her explainations are clear and understandable, and she is able to craft a care plan that makes sense for the patient and the caregiver.
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by Anon on 2017-07-29
Review for Brenda Flores, DVM Dr. Flores is extremely knowledgeable, kind, and thorough.
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by Sue Smith on 2017-07-28
We love the veterinarians and the staff! Great service on keeping up with how our pet is doing after each appt is greatly appreciated and everyone is so friendly. They do a great job making the pet as comfortable as possible during their visit too!
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by Wayne Kukoski on 2017-07-28
Review for Kristy Kyle, DVM Always a pleasure!!!!!!!!!!!!!!!!!!!!!! NPS:
by Anon on 2017-07-28
Always on time. Professional. Clean. Everyone loves puppies.
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by Rassul Zarinfar on 2017-07-28
Leila loves everyone at Bayou City Vet!
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by Anon on 2017-07-24
Review for Kate Kirby, DVM A bit pricey, but reliable, courteous, professional, and overall excellent! I have pet insurance. :)
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by Anon on 2017-07-22
The experience was phenomenal per usual. Our dog isn't the most cooperative or easy girl to take care of and all the staff go above and beyond expectations to make sure her visits are as anxiety-free as possible while taking time to thoroughly address any issues regarding her health and well-being. Couldn't be more pleased.
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by Anon on 2017-07-21 Review for Brenda Flores, DVM Our family has just moved to Houston from out of state. Our laborador has a complicated medical history. Dr. Flores and staff were able to listen to our concerns, were knowledgeable and valued our wishes in regards to treatment.
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by Kristy-Ann Walton on 2017-07-20
Love love love love You ladies take such good care of our pups and mom too. Thanks
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by Amanda Lopez on 2017-07-19
The staff members were friendly, warm and respectful to both me and my pet. My pet received full attention and care throughout the visit. Dr. Flores did not make me feel rushed, she took time to discuss my pet's health in detail and answer my questions. Even the billing information/costs were clearly explained!
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by Judith Arnold on 2017-07-18
Review for Kristy Kyle, DVM Love the practice and have been blessed to have Dr. Kyle as my pet's vet. The technicians are very pleasant and make sure that everything is clean before I put my pet on the table.
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by Daniel Strange on 2017-07-17 From the moment we called everyone was accommodating and friendly. They squeezed us in last minute and took great care of our human dog.
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by Karina Soto on 2017-07-14 everybody was great during what was a very stressfull time for me
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by April Miller on 2017-07-13
Y'all are always wonderful & provide great care!!
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by Carol Mundie on 2017-07-11
As always, I couldn't be more appreciative of the care and attention BCVH gives my Byron. Nor compliment highly enough the staff as a whole. Everyone there is kind, patient and truly engaged with the pet owners as well as the pets. Best vets in town!
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by Anon on 2017-07-10
I've had nothing but amazing experience with every single person I've encountered from the receptionists to the techs to both Dr Low and Flores. Everyone's so concerned and caring. They also remember me every time I come which really stands out and makes me feel welcomed.
NPS: by Anon on 2017-07-08
Review for Kristy Kyle, DVM Great service! Very gentle
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by Jodi Bash on 2017-07-08
Review for Kristy Kyle, DVM Awesome as always!
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by Ryan Rydman on 2017-07-08
Everyone is great. Parking was a nightmare
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by Anon on 2017-07-01
Everyone was very nice and we were in and out in about 45 minutes. Everyone treated my dog with kindness and love, even though he was super anxious.
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by Clark Denson on 2017-06-30
Review for Brenda Flores, DVM I continually am happy with my visits to Bayou City. Besides quality care, when you need a great surgeon (Brenda Flores) and deep knowledgeable advice regarding sometimes complex vet care this is the place to go. In my 20 years the only place that competes is GCVS in Houston. A bit pricy comparatively, but you do indeed get the best possible expert care possible. We also are grateful to Bayou City's continued support of our Italian Greyhound rescue efforts with discounted rescue rates. Clark J. Denson [email protected]
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by Mary Carol Wells on 2017-06-27
Dr. Kyle is wonderful! Caring, thorough, thoughtful. She is everything we could ask for in a vet to keep our aging dog enjoying the best quality of life possible.
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by Anon on 2017-06-27
We love Dr. Flores, Dr. Kirby and EVERYONE at Bayou City!! My Oliver does too -- his excitement when he arrives says it all. Thank you for always taking such GREAT care of him.
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by Nikki Mavelli on 2017-06-23
It's always a pleasure to work with Bayou City. The staff are friendly helpful and beyond efficient.
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by Anon on 2017-06-23
The staff was helpful and accommodating
NPS: by Anon on 2017-06-21
Same diagnosis and action plan for an issue plaguing my dog for 1 year now. This is the 2nd visit to the office for the same issue. The vet we saw was fine but at the end of the day, I do not have confidence that yet a THIRD round of meds will resolve my dog's issues. Another $250+ bill and of course they want to have a "follow-up" visit where they will charge me another $40 for a visit.
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by Anon on 2017-06-20
Review for Kate Kirby, DVM Dr Kirby is caring and compassionate. Extremely knowledgeable and easy to talk to.
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by Anon on 2017-06-17
We love Bayou City Vet Hospital
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by Leslie May on 2017-06-14
Review for Kate Kirby, DVM Prompt, friendly, good with our dogs. Like the specialized formulation for Mocha's ear infection
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by Anon on 2017-06-13 I like the staff and vets here so much that sometimes I don't want to leave. Even if all my animals pass away one day, I think I'll still just make appointments for myself.
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by Mindy Shearer on 2017-06-11
You guys are really great, but you charge an unreasonable amount for your services.
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by Robert Wilkinson on 2017-06-09
Loved Dr. Flores. This was our first time seeing her and she is every bit as awesome as Dr. Kyle. This is the best vet hospital we have ever been to in our lives and will never go anywhere else.
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by Ken Anctil on 2017-06-08
I love working with both Dr. Kristy Kyle and Bayou City Veterinary Hospital in general. Her approach is always logical, thoughtful, and clear to me. The staff is efficient and caring. Great place!!
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by Anon on 2017-06-07
My dog had an emergency, and the staff, vet techs, and doctors were amazing. They were quick to help, made my dog feel comfortable, and provided excellent care. They were professional and loving. Thank you!
NPS: by Nancye Gorman on 2017-06-05
Review for Courtney Low, DVM The wonderful Dr.Low has my eternal gratitude for her outstanding care of my precious doxie, Presley. He was so terribly sick that I didn't think he would make it. Dr. Low saved his life and I cannot thank her or the staff members enough for their unfailing kindness and compassion. Dr. Low is the kind of vet you pray for-- knowledgeable, caring, and kind -- and the staff is too. I am restricted to giving five stars but Bayou City Vet Hospital deserves at least five hundred!
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by Ashlin Orr on 2017-06-04
I could not be happier with Bayou City vets! They are incredibly compassionate and always willing to go the extra mile to ensure that your pet is extremely well taken care of. I highly recommend them to anyone looking for a friendly, flexible, and caring place for their pup.
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by Anon on 2017-06-03
Great experience. Very expensive
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by Rescue Frisky Paws on 2017-06-03
This is a wonderfully caring, highly skilled veterinary practice. Their diagnostic skills are superb. I recently took my 8 yr old cat to Dr Kyle thinking she had a mild GI upset. It was much more. Options were discussed in detail. Dr Kyle is an excellent surgeon who performed risky which was the best option. I was kept informed every step of the way. My cat sits on my lap now, purring.
NPS: by Gina Brewers on 2017-06-02
Excellent!! My dog was a scared to be there and they made him comfortable and gave him lots of dog treats! Didn't have to wait long either!!
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by Ashley Pena on 2017-05-31
Both the vet technician and veterinarian were very thorough in providing breed specific information and reviewing their concerns during my new puppy visit. They did a great job calming him and providing a positive first vet experience. And they took the time to answer all my questions without rushing. Highly recommend!
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by Bobbi Leder on 2017-05-26
The front desk staff knew who we were as soon as we walked in and my dog was taken to the back for his nail trim shortly after we arrived. The vet tech was very nice despite my dog being difficult and she picked him up to take him to the back for his pawdicure. They cut all of his nails in about one minute which I didn't think was possible with my dog's paw issues but the staff really knows what they're doing and how to handle dogs like mine. I was super impressed. It makes life so much easier to take him there for his nail trims. I know they can do it quickly, efficiently and safely.
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by Yvette Carnot on 2017-05-22
Happy Feet(cat) and Drax(dog) had an amazing experience with their new veterinarian. Many thanks to the entire staff from front to back.
NPS: by Miriam Camero on 2017-05-17
Everyone was extremely helpful and knowledge on my pet's issue. They were very patient to explain everything that was happening with Mops. Mops has gotten better since the visit!
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by Linda Bedre-Vaughn on 2017-05-13
Attentivre and professional staff and knowledgable and thorough doctor.
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by Anon on 2017-05-13
Very helpful/timely. Great experience
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by Anon on 2017-05-12
Every employee from front desk to doctor was amazing! Thank you for a great experience!
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by Anon on 2017-05-11
Fantastic experience!!
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by Thomas Keenan on 2017-05-09 Thanks!
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by St.Tim Epi Church Legacy of Saint Francis on 2017-05-07
Everyone was friendly & helpful. The technician & doctor were obviously very competent & experienced. My only criticism would be how long it took to confirm the original request for an appointment.
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by Anon on 2017-05-07
The technician and vet were both veryhelpful and made me and my dog feel comfortable during a stressful time.
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by Alex Herbots on 2017-05-04
After our first visit I left feeling completely at ease and comfortable with Dr. Kirby and the vet techs. I have an anxious dog and going to the vet tends to be more of an ordeal than I would like it to be. We recently had a bad experience with another vet in town that further exacerbated the stress of the vet for me and my pup. Dr. Kirby was recommended to me by two different friends and she was so sweet with my nervous girl. She took the time to let my dog warm up to her and my dog had her first vet appointment in over two years that she wasn't muzzled. I cannot say how much I appreciate the care and sensitivity that Dr. Kirby demonstrated during her exam.
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by Thomas Ridley on 2017-05-03
Review for Kristy Kyle, DVM Very comfortable, relax and safe experience for Jerry and I. Even though Tess and Justine were terrified, we know that they are receiving excellent care.
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by William Ashley on 2017-05-03
Friendly and knowledgeable staff - would recommend!
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by Kay Walton on 2017-05-03
Review for Brenda Flores, DVM Very happy with my introduction to BCVH overall. From the front desk to the techs to Dr. Flores everyone was friendly and helpful and BCVH just had a happy feel to it. The care given to my guinea pig was excellent and I will be back with my cats. It has been a hard decision to leave my vet clinic of 16 years but it is time and I'm delighted to have found BCVH to care for my 4-legged family.
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by Cynthia Lopez on 2017-04-27
Even though I did not have an appointment, they took my pet in very quickly and took care of the issues.
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by Anon on 2017-04-25
Bayou City is such a wonderful place that always does a great job and takes care of all your needs. NPS:
by Anon on 2017-04-25
Review for Kristy Kyle, DVM We brought our puppy into Bayou City for her first exam. The staff was friendly, and Dr. Kyle was so kind and patient and was super sweet to our baby! We are very happy with Bayou City.
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by Jilian Ryan on 2017-04-23
Great customer service! Overall very happy with them.
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by Laurie Miller on 2017-04-22
Review for Kristy Kyle, DVM As always, my experience was great! We were seen quickly and Dr. Kyle spent lots of time in the room with us, checking Nike over and talking to me about any issues. I always feel very confident that she knows her stuff! ( Being a Veterinary Technician myself, it is kind of hard to LOVE a veterinarian, because I am so darned picky about them, but I LOVE Dr. Kyle. She is so good and kind and smart and she takes excellent care of my little girl, Nike. The techs and office staff are always very friendly and efficient. Well run practice with good vets, who could ask for more!
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by Karen Atkins on 2017-04-21
Always outstanding service. NPS:
by Jaime Binder on 2017-04-21
Review for Brenda Flores, DVM I felt very informed and comfortable with the care that was given to my dog. I highly recommend Bayou City Vet.
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by Brooke Sappingfield on 2017-04-18
Dr. Kyle and the whole staff are so friendly and willing to go above and beyond the required to help out! Thank you!!!
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by Mario Vera on 2017-04-18
Excellent service.
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by Anon on 2017-04-14
Very caring vets, tech staff and front desk staff. I am very pleased with the care they give my dogs.
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by Anon on 2017-04-13
Very friendly and professional environment. Would highly recommend. NPS:
by Allison Adams on 2017-04-12
Great staff, Dr Kyle is wonderful and I never feel I'm being recommended a product or service unless it is a necessity. Good value and I feel my pets are in good hands here.
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by Diana Suvias on 2017-04-08
Review for Brenda Flores, DVM We took our new parrot, to see Dr. Flores and she was amazing! I had no previous knowledge about birds and what was required from us to take care of him, but she was willing to help us and even printed some really helpful material to take home and look over so we can make our new little creature feel at home. I definitely recommend this place to bring your pets!
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by Lori Miller on 2017-04-06
Staff was very welcoming. Dr. Low and vet tech took their time. I did not feel rushed. Great with my dog
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by Melanee Hamilton on 2017-04-04
The staff and veterinarians at Bayou City are extremely competent and professional. Most of all they are caring and wonderful with our dogs.
NPS: by Anon on 2017-04-04
Great service but was pretty pricey for just a checkup visit.
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by Anon on 2017-04-03
The best! All four vets have examined and cared for Bruce, each providing great patience, concern, affection, and treatment. Everyone, including the techs and front desk personnel, are incredibly friendly and helpful on the phone and in person, and they all know and love Bruce well. His first visit was with Dr. Kyle in 2014, shortly after we adopted him from friends who found him roaming the streets. He was severely underweight, was heart-worm and hook worm positive, and had wounds that suggested previous neglect and abuse. Dr. Kyle took the time to patiently explain his conditions, walk us through the recommended treatment options and answer all of our questions, all while playing with and loving on Bruce. He was completely healed and heart worm free within 8 months and has been doing wonderfully since then. Drs. Kyle, Flores, and Kirby have individually performed 3 Mast Cell Tumor removal surgeries on him since September, and each has been successful with short recovery times. I really cannot recommend Bayou City Vet enough!
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by Beth Silva on 2017-03-29 the love and care that dr kyle provides my fur baby is more than i could ever expect. she takes the time to discuss concerns and any any questions i have. and is so gentle with violet. i am so lucky to have such great care at bayou city!
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by Garett Williamson on 2017-03-29
Dr.Kyle has been nothing short of amazing when it comes to working with your pet. Her warm and genuine personality paired with her expertise with animals keep me coming back to her clinic! The vet technicians along with office staff are equally as kind and make sure to prioritize your animals needs. NPS:
by Alfred "Matt" Gutierrez on 2017-03-26
It was my first visit here with my french bulldog and the staff was excellent. Very friendly from start to finish. Price was about average for the area and job preformed. I saw Dr. Flores and liked her bedside manner as well as her knowledge and treatment of my pup. Overall great experience and would recommend.
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by Katherine Hughes on 2017-03-26
As always, Bayou City provided excellent care for my girl during her senior checkup. We had to have some difficult conversations as she's 15 now but the doctors and vet techs are always professional and sympathetic and so very caring.
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by Anthony Jack Buswell on 2017-03-25
Review for Kristy Kyle, DVM Always know Percy is in great hands. Have already recommended to friends and neighbours.
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by Ashley Day on 2017-03-23
Review for Kate Kirby, DVM We've had a hard time finding the right fit for our dog since our beloved Vet moved out of Houston. Bayou City filled the gap! Dr. Kirby and staff made us feel at home and most importantly were so good with our dog. She had positive outlook with realistic expectations & noticeably has a true love for animals. We'll be back! NPS:
by Yasmin Lutz on 2017-03-22
DR.LOW IS AMAZING!! Not only does she herself call and check up on you and your pet, she makes sure you understand everything that's going on. She explains everything very throughly and from every single angle. She was also amazing with my sister reason why I'm bringing my babies to her.
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by Anon on 2017-03-22
Quick and easy. Nice staff
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by Janet Vrasic on 2017-03-21
Review for Kate Kirby, DVM As always, Dr. Kirby's rapport with the pups was excellent, as was the new vet tech (forgot his name but loved him!!). We had good conversations about the dogs, how they were doing, etc. overall it was a quick and easy 6-month check-up and Heatrgard/Nexgard refill. Thank you!!
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by Jason Howard on 2017-03-18
You ladies are always wonderful - thanks for taking good care of us :)
NPS: by Palmer Schooley on 2017-03-18
All good; wish NexGard was about 1/5th the cost, though!
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by Anon on 2017-03-17
Review for Kristy Kyle, DVM Dr Kyle was amazing! Never felt so comfortable to put my baby in someone else's hands. Love you guys amd how you run your business! You really care for each individual animal. Look forward to bringing Lulu back for many years to come!
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by Sara-Ashley Moreno on 2017-03-14
Dr. Kyle was amazing and made us feel right at home. We are so lucky to have met a great vet to take care of our puppy for years to come.
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by Bonnie Wierzbicki on 2017-03-13
Review for Kristy Kyle, DVM Dr. Kyle is always great with our dogs. Very patient and careful with our dogs being older.
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by Anon on 2017-03-12
Review for Kristy Kyle, DVM I visited the vet hospital twice: first to meet kittens I had heard were available for adoption and talk to Dr. Kyle about them, and second to take one of those kittens home. I liked the friendly atmosphere and the helpfulness of the staff. They all seemed genuinely interested in ensuring that I was taken care of. Because I had been told about the kittens by a friend/neighbor who is a client of the vet hospital, Dr. Kyle introduced herself by asking if I was "S*******'s friend." She then spent time with me as if she didn't have anything else to do, talking about the kittens' health, history at the hospital, expectations for adoption, etc. She was focused on the conversation and eager to answer any questions I had or discuss any issues I raised. When I asked about their adoption process, she explained that they don't have an adoption fee, per se, but they do accept donations to their rescue fund. The premises were very clean, too. In terms of atmosphere, attitude, and personality, I liked the place very much. I cannot speak to the cost of vet services.
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by Jaret Moss on 2017-03-11
We love coming here it's the only vet we've used since moving to Houston. Everyone is so nice and helpful our dog loves it here.
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by Adrian Sykes on 2017-03-09
Thank you so much! We were an emergency walk-in and everything was handled and explained immediately.
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by Shauna Fenton on 2017-03-09
Always a positive experience! Staff are intelligent and compassionate !
NPS: by Anna Fitzgerald on 2017-03-09
Review for Kate Kirby, DVM First visit with Dr. Kate Kirby yesterday was incredible! Both Dr. Kirby and the Vet Assistant were so kind, answered all my questions, were so gentle and loving with my puppy, and made sure to spend extra time just getting to know me and asking how the first few weeks with the puppy had been. Really thrilled to have found such a great Vet!
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by Kim Poer on 2017-03-04
The staff and doctors at Bayou City are always helpful and caring. Tuned into our dogs' physical and emotional needs they are able to connect with them and help them feel at ease!
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by Christine McWilliams on 2017-03-04
Review for Kate Kirby, DVM Dr Kirby is anazing. I was frazzled the day of our appointment but her calm and approachable demeanor made the visit a great experience. We had a wonderful conversation about dental care, nail clipping and other care topics which I enjoyed as I love my dogs dearly. That visit actually put my day back on track as I was able to focus on my dogs.
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by Suzanne Trageser on 2017-03-02
Very attentive and the doctors go the extra mile.
NPS: by Anon on 2017-03-01
The entire staff takes a genuine interest in your pet. It was easy to make an appointment, and we were seen in a timely manner after arrival. I seldom see more than 1 pet waiting when I arrive. Dr. Kyle is fantastic!
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by Anon on 2017-02-24
The first time I came I had a very bad experience. Only out of necessity and convenience of the location to my home did I come back for a second visit. I was glad I tried again because this time I was much happier with my experience and the staff went above and beyond to fit me in late in the day 20 minutes before closing to get my dog his vaccination for a last minute boarding need.
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by Hang Bower on 2017-02-22
Our visit was wonderful. Thank you for taking care of Layla. It's always so stressful to have a sick doggie, but you all made the process much more bearable. Dr. Kyle is patient and thorough.
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by Emily Trout on 2017-02-21
Everyone at Bayou City Vet Hospital is so caring with my dogs. The Doctors are great and willing to spend time discussing any issue my pet may have. They take their time to get the right diagnosis and treatment. The technicians are so sweet to my dogs and try to take the fear out of the vet experience by efficient and caring administration of tests, shots, vaccinations, etc. The support staff is also great, making check-in/check-out, payments, and Rx refills simple. We love Bayou City Vet!
NPS: by Lauren Owers on 2017-02-19
Would never trust my babies with anyone besides Dr Kyle. We are loyal clients for sure.
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by Michael Copenhaver on 2017-02-18
Dr. Kyle is genuinely interested in providing care to our dog. She explains things thoroughly and does not rush.
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by Brittany Dalton on 2017-02-16
Review for Brenda Flores, DVM Appointment was great. Loved the availability. I had no wait after check in. The staff and Vet were all very nice and answered all of my questions.
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by Patricia Bagnato on 2017-02-12
Excellent and compassionate care!
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by Jan Lea on 2017-02-11 excellent
NPS: by Rhonda Rhoden on 2017-02-11
I recently moved to the area and needed to find anr new vet for my dog. I orignally picked Bayou City for their proximity to me but could not be happier with the level of care and service we recieved on our first visit.
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by Oksana Wright on 2017-02-10
On our first visit, we were greeted at the door and made comfortable in the waiting room. The registration procedure was well explained and made stress free. While waiting (we were a bit early for our appointed time), a staff member came up to our dog with treats to make her feel comfortable. It was very sweet and she made us all laugh. We were called up into the examination room right on time. Our dog did very well, she was even happy with all the treats and attention that she was receiving from the nurse and the doctor. Overall, it was a great experience, the clinic is located in a proximity to our residence, the work hours are very accommodating to our work schedules, and the staff is so friendly that we'd like to come back more frequently!
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by Chelsea Ingram on 2017-02-07
Great Doctors and staff
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by Marji Geuther on 2017-02-07
They were very caring and concerned about Gracie's comfort and well being. I love this practice and would highly recommend them!
NPS: by Ruth Keenan on 2017-02-06
Our appointment was at 3:30; we were taken in right on time! This clinic is well run, with great dr's, techs and front desk staff.
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by Anon on 2017-02-05
I was not as impressed as I had hoped to be after all the amazing reviews I had read. But then again, as someone who works in the customer service field, I can be overly critical. Please provide information to the vet tech who first checked Bowie the difference between "bi-annual" and "semi-annual". He said the clinic liked to see their patients "bi-annually". No telling how many other patients he's said that to. When I said "every other year?", he said, "no, bi-annually, twice a year". I responded, "that would be semi-annually." I've had pets all my 50-something years, and have never had a vet say they want to see the pet twice a year. I can only assume that's to make more money. I told the tech that unless the cat is ill, I would be an annual client. I will say that the tech and Dr. Flores were very sweet to Bowie. I also have a pet peeve about a doctor of any kind introducing themselves as "Doctor" (last name only), while addressing me by my first name. If you want to distinguish yourself from others in the clinic, introduce yourself by saying, "I am Jane Doe. I will be the doctor examining Bowie today". Do not assume you are any better than I am. I will be back with Bowie, but will try another provider in the clinic.
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by Andrea Bory on 2017-02-04
Incredibly nice and helpful staff. Always willing to take the time to provide detailed responses to my questions and concerns.
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by Sonia Moorthy on 2017-02-02
Everyone from the front office staff, to the nurses to Dr. Lowe were great. We were travelling from out of town and the office was great to get my little puppy taken care of. As we travel to Houston frequently, we will be keeping this office in our back pocket. NPS:
by Dana Foradori on 2017-02-01
Staff are very friendly and professional. Office is very clean and comfortable. Dr. Kyle really took the time to talk with me and clearly cared about my dog. This is the type of vet that I've been searching out for years!
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by Sera Curran on 2017-01-30
Dr. Kyle and Dr. Flores are the absolute best! All of the staff at this vet are wonderful and kind!! Even when we move we will make the trip to come back because I've yet to find another vet that has this level of skill and compassion. Its unparalleled. Thank you!!!!
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by Anon on 2017-01-30
Dr. Low and her staff have been excellent. Their attention to detail & personalized care is much appreciated.
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by James Brookshire on 2017-01-27
Dr Flores is always great with our animals
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by Clark Denson on 2017-01-26 Review for Brenda Flores, DVM Dr. Flores has always been the utmost consummate professional. Aside from being a very nice and thoughtful doctor, Dr. Flores also happens to be a brilliant surgeon. Bayou City may seem a little more expensive than some other vets, but if true you are getting every penny in value, experience and thoughtful assessment of your pets needs. We are also truly grateful in the significantly cut rates that Dr. Flores & Dr. Kyle provided for rescue as well. We had 20 rescue mill dogs with significant medical issues that Bayou City gave us deep rescue discounts right when we needed it as a rescue group. If you are looking for an informative multi option vet with the talent and skills to provide your pets needs Bayou City should be your last stop. Bayou City has my highest recommendation as a veterinarian group able to handle nearly all your pets needs with experience, compassion and thoughtful assessment. Clark Denson [email protected]
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by Nikki Barnes on 2017-01-25
Dr Kyle is great!!!
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by Anon on 2017-01-24
I love that the staff remember my kitty every time. I know he's special, but it feels great when others recognize him, and want to meet him and give him treats and pats. And they've always been very receptive to both my needs and his stress levels - nowhere else has the staff been so sensitive to his reactions, and read him so well. He definitely is more comfortable with Bayou City than the other places I've taken him, and even gets curious and wants to explore by the end of our visit. I also really appreciate that everyone is so sensitive to my budget, and offers multiple solutions and options to my concerns, and lets me know when they really are optional. I recommend Bayou City Vet to everyone.
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by Marissa Trigo on 2017-01-24 Review for Brenda Flores, DVM Dr. Flores has been taking care of my 4 fur children for the past several years. We couldn't be happier! I do not trust anyone more with my dogs than her, Dr. Kyle & Dr. Low. The compassion, kindness & thoroughness that the bayou city vet team provides is a rarity. My dogs LOVE going to the vet & the staff is genuinely happy to see them. We feel like our vet is like an extended family. That says a lot! Thank you for everything BCVH!
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by Alexandra Salch on 2017-01-22
Review for Kate Kirby, DVM Dr. Kirby was so kind and informative. She took the time to make my dog feel comfortable. I don't think he's enjoyed a vet visit this much in a long time!
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by Fiona Frijlink on 2017-01-21
I am always impressed by the professionalism and customer service at Bayou City Vetinary Hospital. The staff are very friendly.
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by Matt Miller on 2017-01-19
Excellent service and care!
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by Shavonnah Schreiber on 2017-01-16 Bayou City Veterinary hospital is terrific! Everyone on staff is friendly and super helpful. I am thrilled with the service I receive!
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by Sheryl Lacombe on 2017-01-15
We love Bayou City for our fur babies!
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by Kristel Peale on 2017-01-14
Yeti received as much care and concern as I could have expected.
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by Melinda Guthrie on 2017-01-13
We made an appointment and were seen on time. I understand there are sometimes unavoidable delays but this is aways a plus. The staff, tech and vet were all very pleasant and professional and worked hard to make my older, nervous Shepherd mix comfortable.
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by Becki Tripathy on 2017-01-12
Friendly, helpful staff. Prompt service. Everyone cares about the animals. Great docs who take their time to explain everything. You all are awesome! Thank you!!
NPS: by Carol Mundie on 2017-01-11
I've been using BCVH since they opened and frankly, I've NEVER had a better experience with any other veterinary group. The staff and doctors are all extremely caring of both pets and pet owners. My dog actually LIKES coming to see the vet!
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by John Williams on 2017-01-08
Awesomeness
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by Judith Arnold on 2017-01-08
Seeing Dr. Kyle and her assistant is always a pleasure. Dr. Kyle is very thorough Alexa like her as well. I have recommended Bayou City Vet. Hospital to many of my friends and will continue to do so.
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by Southern States Rescued Rottweillers on 2017-01-03
Dr. Kyle and the amazing team at BC have diagnosed difficult skin and ongoing issues we've had with multiple pets. The entire staff is dedicated to exceptional medical care and treat each animal thoroughly. We have referred several other pet owners in our community and each person is equally satisfied.
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by Anon on 2016-12-31
As always, Dr. Kyle's care for our cat was exceptional. She is very compassionate and always takes a thoughtful approach toward caring for our cats. It is wonderful to have her as our vet. NPS:
by Nicole Graham on 2016-12-31
Everyone was very nice and I cold tell that they loved animals. Dr. Kirby was wonderful with my dog and took the time to listen and get to know him.
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by John Krug on 2016-12-28
Apprecite the personal care and attention of the Doctors, the technical staff and even the clerical staff. Each pet and visit everyone seems very interested in the well being of my pets. They are never treated as another patient to cram into a busy schedule.
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by Charlotte Guth on 2016-12-28
Bayou City Veterinary Hospital has a wonderful, caring, and professional staff. Dr. Low, who was excellent, saw our dog. We were visiting Houston from North Carolina when our 15 year old dog became sick. I called at 9 AM and was offered a morning appointment. Thank-you Dr. Low and Bayou City Veterinary Hospital staff!
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by Susan Miller on 2016-12-26
This was absolutely the best vet experience we've ever had. Dr. Flores was so wonderful with our dog, Elwood, as was everyone there, from reception to the vet tech that worked with us on our first visit. Dr. Flores was extremely thorough in the exam and also followed up with us after Elwood's bloodwork to make sure we understood his condition. She prescribed his medication accordingly, and now, two weeks after our visit, Elwood is so much better! He's acting five years younger, has his old twinkle in his eyes back, and is much happier because he feels so much better. We will never go anywhere else. NPS:
by Rhonda George on 2016-12-24
Erica was very helpful in getting Bowser some reserve Rimadyl until his delayed shipment arrived. No hassle, quick and easy. Thank you!!!!!!!
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by Gerrie Richards on 2016-12-23
Entire staff is friendly and helpful. They take their time with my anxious pup, and make her comfortable. Highly recommended.
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by Morgan Akin on 2016-12-22
We would not trust any other veterinary team with our pup. Bayou City Vets is the top of the line, in every way. From the doctors and their incredible skill, to the technicians and their attention to detail, and of course, to the front desk team, answering my million questions with a smile - all are excellent at their jobs, thoughtful, kind, and most importantly, loving to Molly and always so easily accessible. 100% recommend - you'd be a fool to go anywhere else.
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by Laura Mitchell on 2016-12-21
Excellent Experience. The staff and doctor took good care of my cat while we were there. I am glad that everyone was so available and helpful.
NPS: by Tabitha Davis on 2016-12-16
Very knowledgeable and kind staff. I've had bad experiences with veterinarians and feel like I was in good hands at this office.
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by Anon on 2016-12-16
Excellent service for a reactive dog with strangers. Doctor very gentle was able to do a exam on my scared dog.
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by Emily Jaschke on 2016-12-15
The front desk staff is usually very helpful and friendly. This go around, the girl that checked me out wasn't friendly at all. Quite brash and curt. Also, she didn't check my Rx before handing it to me. When I brought this to her attention she acted as if I was wrong or my indication of the WRONG dosage was a mistake I was making. She did correct the problem-but without an apology. Terrible.
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by Anon on 2016-12-14
LOVE everyone at Bayou City Vets! Our rescue pup has extreme anxiety around busy places with strangers, especially the vet's office. Dr. Low and her team go above and beyond to try to make him comfortable and calm. Dr. Low was extremely patient letting him take his time to get acquainted and even played fetch with him!
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by Francisco Vives on 2016-12-14
I love the personal attention my dog gets. NPS:
by Anon on 2016-12-13
Excellent service and attention to detail in a friendly, comfortable environment.
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by Ryan Mariacher on 2016-12-12
Friendly and informative staff. Dr. Low was extremely gentle with our puppy during the visit and took the time to answer all our questions. Found our vet for our new puppy. Highly recommend.
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by Will Breaux on 2016-12-10
Everything was quick and easy. Making the appointment, coming in, and the visit were all painless and relatively quick. I appreciated that they called afterwards to make sure everything went well, but before 8:30am on a Saturday isn't the time to do that. Prices seemed a little high, but not so much that I wouldn't go back.
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by Tammy Brown on 2016-12-10
Dr. Kyle and her entire staff are amazing. Very thorough and very compassionate.
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by Bryan Ryan on 2016-12-08
Thank you all for your patience and gentleness with all of our babies! NPS:
by Jane Jones on 2016-12-08
Always caring and efficient. I was late and they called to take me within 15 minutes. The make my dog feel comfortable and treat rewards are always appreciated!
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by Anon on 2016-12-07
Clean, Professional. Good Service. Not sure yet if knowledgeable. Surprise costs. Much higher base pricing than most vets in 2 mile radius. Disappointing that a $200 visit turned into $570 without a complete diagnosis. $90 for pills that typically cost $18-$45. $165 for blood test that typically cost $65-85. $200 for x-rays that typically cost $85-125 in non emergency situations. Shame. I liked the vet.
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by Marissa Mestre on 2016-12-07
Very welcoming, not a long wait
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by Crystal Parker on 2016-12-07
I had a great experience with Dr. Kirby. She took a lot of time to answer my questions and did not seem in a rush.
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by Elizabeth Wrenn on 2016-12-07 Got an appointment for the same day I called and was able to get medication for my dog's upset stomach. I was really pleased with the clinic and staff, they were very knowledgeable and did not try to push anything on me. Bayou City is my new go to vet.
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by Nikki Mavelli on 2016-12-03
It's always a pleasure visiting with the Bayou City family.
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by Krystell Castillo on 2016-12-02
I am so glad that I finally found a vet clinic that understands my dog and her anxiety. Vet visits are always nerve wrecking for myself and my dog, but I feel so comfortable taking her to Bayou City Vet Hospital. The staff is wonderful, the doctors are amazing, and I highly recommend them to anyone. If I ever leave the loop I will still drive there for my dog's annual exams. LOVE THEM! Loyal customer.
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by Stephanie Umanzor on 2016-11-30
Very knowledgeable and thorough!
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by Robert Wilkinson on 2016-11-29
This was our first visit to Bayou City and we loved it. Everyone was awesome and we couldn't be happier with our experience. We have already recommended you to everyone we know.
NPS: by Anon on 2016-11-27
Good. Hopefully they can solve the problem without needless multiple visits.
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by Danielle Sule on 2016-11-24
Couldn't have asked for better service!
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by Danielle Stephens on 2016-11-24
Great experience. Office staff were friendly. Very convenient location with reserved parking for customers. No wait time.
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by Barbara Records on 2016-11-23
Love Bayou City! Animals are the stars and treated gently. Dr. Flores is a remarkable vet. The ladies at the desk are welcoming and vet tech is great! Thank you
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by Roger Ugalde on 2016-11-19
Amazing staff and caring doctors! Very clean too!
NPS: by Brandon Henderson on 2016-11-16
The staff at Bayou City cares for our Yorkie, Bella, like she was one of their own. Dr. Kyle is an amazing vet and a wonderful person. When your pet is sick, or needs care, most people tend to be stressed out- and I am one of them...but a quick chat with Dr. Kyle always seems to put me at ease. I wouldn't take my furry family member to any other practice!
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by Anon on 2016-11-12
I love this vet. Although all of the vets are absolutely top notch, Dr. Kyle is my favorite. Their staff (both vet techs and admin folks) are wonderful and endeavor to be efficient and up front about about estimates. My only down thing to say is that they are expensive, but the care of my cat and dog is bar none. Thank you guys!
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by Anon on 2016-11-12
Staff teaches and demonstrates beyond the usual quick explanation I've experienced with other vet clinics
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by Anon on 2016-11-11
The staff at Bayou City is the best! I never worry about my fur baby when he is in their care. They treat him like royalty :)
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by Aaron Schneider on 2016-11-11
I love Bayou City Veterinary Hospital! They are always very welcoming and make sure they cover everything. NPS:
by Lou Zacarias on 2016-11-10
As always,we appreciate the great care the Dr's and staff provide for BB and now our new family member,Keko.
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by Anon on 2016-11-10
Perfection
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by Erika Lindberg on 2016-11-07
The staff was wonderful and very helpful with our recently adopted bulldog. He can be a bit shy at first, but the staff really took their time and gave excellent advice to help with training our new family member.
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by Brandee Carlson on 2016-11-06
The quality of service is fantastic, but the upcharge on basic pills such as Triflexis is not reasonable. I am switching to a more affordable vet.
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by Maria Manzano on 2016-10-29
Awesome service and friendly staff. NPS:
by Anon on 2016-10-29
Friendly, dependable service.
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by Tanya Morse on 2016-10-27
Fantastic care of our dogs injured eye; extremely thorough diagnosis. Dr Kyle immediately squeezed us into the schedule to handle this injury! Thank you as always Dr Kyle!!!
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by Nick Davis on 2016-10-27
Loved the service and attention they paid to our new puppy. The doctor answered all of my questions very patiently.
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by Lindsay Derman on 2016-10-27
Fantastic as always.
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by Chris Spradley on 2016-10-26
I always trust my pets with Dr Flores. She does a great job examining, answers every question and takes the time needed to let me know what's going on with my pets and how to best care for them. Aces! NPS:
by Paige Spatz on 2016-10-22 personal care and good discussion of the care options for our pet.
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by Maconda Abinader on 2016-10-21
Love this office! Dr.Kyle and the staff take great care of my cat!
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by Brooke Sappingfield on 2016-10-19
Dr. Kyle, Lupita, and the staff were all great! My little pup was scared and they made him feel very comfortable! Thank you so much all of you!
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by Rolando Guerra on 2016-10-18
Excellent and friendly service
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by Mark Keating on 2016-10-15
Staff and Dr. Kyle took great care of our dog Cali,
NPS: by Anne Eubank on 2016-10-14
These guys are great! All the vets and the assistants are super friendly, knowledgeable, and compassionate.
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by Anon on 2016-10-13
We always get good care here...and they will Take the time to talk through options and give alternatives. Great Vets and kind staff.
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by Justin Belton on 2016-10-12
You fucking clowns prescribed me a 800 dollar antibiotic. When my pharmacy called to ask for an affordable one some serious clown named Shelby said it had to be that one. Are you fucking people takin the drugs you are supposed to give to dogs? Just a bunch of idiots sitting around up front doing jack shit petting a puppy. If prescriptions are not faxed to the Walmart pharmacy on Yale you hypocrits will have your story all over the Internet. This is astonishingly bad and shows how you dirtbags really feel about animals that you are willing to sabotage my dogs recovery. Truly bad press will pop up anytime any of you clowns Google.
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by Justin Belton on 2016-10-12
A bunch of really nice people. I think the entire vet industry is a little off, but you guys have a first class place.
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by Anon on 2016-10-12 I think the service by Dr. Flores is very good to outstanding, although I was a bit surprised I had to wait as long as I did. In the week leading up to the appointment I got 3-4 email reminders of the appointment telling me what the protocal was. So I arrived 10 minutes early, was the only patron in the waiting area, one other patron eventually showed up and had their dog' nails clipped in 10 minutes while I still waited....after 25 minutes of waiting as the only patron I was finally called. I'm more than willing to live up to the protocal and be on-time or early but shouldn't the office have the same obligation especially when not busy?!
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by Iryna Hicks on 2016-10-08
Very helpful and caring. The best care I ever encountered!
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by Anon on 2016-10-07
Very expensive but the care was awesome
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by KelliAnne Hill on 2016-10-06
Dr. Kyle, her assistant and everyone who helped us was wonderful. So grateful for the good care being provided to our dog, Bailey. She's our best girl!
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by Anon on 2016-10-05
I have just adopted a rescue dog and needed a vet.. a friend from Friends 4 Life recommend them. The staff was friendly, helpful and well informed. I was unaware of how this new dog would respond to other dogs and the staff let us wait in a private room then after the check up walked her around to "intoduce" her to other dogs . Definitely feel they want what is best for you and your dog. I am so pleased to have been recommended this veterinarian.
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by Rachel Ortega-Murray on 2016-09-29
They seemed a little slow when I came to pick up the dogs. They also seemed a little taken back when I asked for a written prescription (found the same medicine 30% or $100 less expensive). Overall they are a good place but priced on the high side.
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by Anon on 2016-09-28
They were great with my pup and god the job done with no issues! They also called to follow-up on how she was doing the next day :)
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by Tammy Friedeck on 2016-09-27
The wait time was short and the exam was thorough. Both the vet and front desk receptionists followed up after my visit in the time frame that was stated. I appreciated the friendliness and genuine love for animals that everyone at this office displays.
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by Debra Oliver on 2016-09-22
Friendly staff, clean office, we really liked it.
NPS: by Erica Buchanan on 2016-09-20
My dog was given a thorough exam and I was given detailed explanations. The tech and veterinarian were very prompt. My recent experience at Bayou was a good one.
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by Anon on 2016-09-19
Dr. Lo is great. Very knowledgeable and gives practical, consistent advice and care.
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by Anon on 2016-09-15
Dr Kyle and the team were fantastic. I got great service for me and my cat. They were responsive to my questions and provided clear instructions and tips. Thank you!
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by Anon on 2016-09-13
Friendly, attentive staff and doctor
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by Anon on 2016-09-13
I called at 7, and got my dog in at 8 for fluid in his lungs and signs of heart failure. Meggy and Dr. Low were very thorough and genuinely compassionate. He stayed for evaluation and diuresis. I got updates all day long, and at 5pm, took home a different baby. I could not have asked for a better experience.
NPS: by Lee Moffett on 2016-09-10
Bayou City Vet provides top-notch service. They truly treat our dog with love and care. We followed Dr Kyle from her previous hospital and are so happy she's settled in the Heights area. We receive a follow up call the next day to see if our dog is feeling well and always walk away feeling it was a thorough exam. We appreciate their professionalism and quality service.
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by Margaret (Peggy) Helfert on 2016-09-10
We got in quickly and the tech and vet were both wonderful, understanding that Jack Henry is a bit aprehensive around people. We're very pleased with Bayou City!
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by Rebecca Emrick on 2016-09-09
Everyone was warm friendly and welcoming. Very sweet to my pet!
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by Stephanie Kuzydym on 2016-09-07
The staff was all very calm and friendly and very observant. They were great with my little guy, Bentley.
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by Paul Sivcoski on 2016-08-28
Sugar had breast cancer in two places. The masses were removed and a lot of care went into treating her. She was treated as one of there own and given lots of love. Its only been two weeks but she is back to her old self running and playing and barking like normal. We are very thankful she has been saved, and holding our breaths that it will not come back, only time will tell.
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by Jaclynn Metz on 2016-08-27
Always sppreciate the thorough check-up snd attention to detail! And the love that is shown to my dogs. One of my dogs is very high stress and they cater wonderfully to her needs. Can't say enough good things about the vets and their staff.
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by Anon on 2016-08-27
It is a great place. Up to date practices and great skill with my cat, probably the best I've seen. Enjoyed the experience. I think their care is very good and with that comes the price tag...
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by Jaret Moss on 2016-08-26
Very thorough, my dog loves coming here,very nice
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by Brett Snyder on 2016-08-24
Really great experience - Dr. Low was fantastic!
NPS: by David Dix on 2016-08-24
I have been going to a non surgical vet and was recommended to try Bayou City to get a mass checked out on my dog. I found the staff here extremely professional and caring. I was able to get an appointment the next day, they were up front about the expected costs and scheduled surgery for 2 weeks later. Highly recommend Bayou City and Dr. Kyle.
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by Victoria Burdett on 2016-08-20
Great experience for me and my pup...as always!
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by Travis Smith on 2016-08-20
Y'all are awesome!! Thanks for taking such great care of Roux.
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by Jeannette Dixon on 2016-08-19
My last visit to Bayou City vet was for my Whippet's semi-annual check-up with Dr. Kyle. She spent a lot of talking with me about the symptoms I mentioned, and diagnosed some issues he was having. Dr. Kyle really listens and asks good questions. After the lab work, we found that he was hypothyroid, which may explain why he sleeps so much. At first I wondered if the lab work was really necessary, but I am so thankful that it was done!
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by Jodi Bash on 2016-08-19
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by Michael Copenhaver on 2016-08-18
I love this place and am now taking our second pet there. The doctors and staff are friendly and professional. My only criticism of my appointment yesterday that was made online so I could not ask for the doctor we normally see, is that we saw a doctor that we had never met before and although friendly and professional, she did not introduce herself.
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by Elizabeth Burn on 2016-08-17
This is the best veterinarian hospital I've been to, ever. They have done a wonderful job at helping me transition from the death of an eleven year old close companion to a new dog, actually a puppy. They answer all of my questions as if I've never owned dogs in the past and are compassionate to me knowing that this transition is hard. I've always wanted veterinarians who were compassionate to animals but until now, I didn't know how important it is that the entire staff care about the pet owners.
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by Anon on 2016-08-15
Easy to schedule, excellent service, very responsive, and I appreciated the after-visit follow up.
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by Rukimmi Rednam on 2016-08-13
Wonderful Vet office! Both my cat and dog became ill over the weekends and the office didn't hesitate to get us in to be seen. I truly feel like they care as much about my pets as we do. Dr. Kyle is great. She is knowledgeable and confident and really inspires our trust in her. We are so happy to be a part of the Bayou City Veterinary Hospital Family. NPS:
by William (Bill) Davis on 2016-08-13
Awesome staff, best Veterinarian I have ever seen.
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by Thelma Garcia on 2016-08-13
The staff at Bayou City Veterinary Hospital is so welcoming and professional. Dr. Flores is beyond awesome and I find that she is an intuitive, caring person who always take the time to answer any question I have. I trust her completely in the care of my two beloved dachshunds.
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by Richard Dickson on 2016-08-13 they are great and caring. From the professionalism of the front desk to the doctors, the entire client is really great. The doctors really sit and spend time with you to understand your pets needs.
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by Courtney Miller on 2016-08-13
I love this office and LOVE Dr. Kyle!! Everyone there, especially Dr. Kyle, has such a warm, friendly, welcoming, caring personality and they treat my four-legged baby like she is one of their own.
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by Ann Wheeler on 2016-08-13 So happy we found Bayou City Vets! All of the vets, techs & staff truly care about your animals, and are friendly and helpful.
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by Sheryl Lacombe on 2016-08-13
Thanks for taking such great care of Rainer recently. Although he's a senior, he still managed to eat enough birdseed to not feel well, you guys rehydrated him and got him feeling better quick!!
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by Leorah Levin on 2016-08-11
Every one was very friendly, kind and helpful They welcomed my new little girl Charlie and made us feel very comfortable
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by Anon on 2016-08-09
We were able to get our new pup in quickly for a check-up. As a first time puppy momma, I was anxious to make sure our boy was healthy. Dr. Kyle and the techs were very caring and willing to answer all of our questions and to make sure we felt comfortable. They treated our pup like one of their own. Thanks for taking care of our boy!
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by Anon on 2016-08-09
Wonderful! Very accommodating and welcoming.
NPS: by Maria Galvan on 2016-08-06
Dr. Flores is great as well as the staff.
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by Samantha Darr on 2016-08-03
The staff was very kind, compassionate and caring. I loved that they had same day appointments available as well as upon arrival was seen nearly immediately. I have found them to be the best I've experienced thus far.
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by Michael Preng on 2016-08-02
Staff was very friendly, professional, and great with my dog.
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by Sera Curran on 2016-08-02
I am so impressed by your staff and how they cared for my little one. The price is a bit steep but you get what you pay for. We will return.
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by Anon on 2016-07-31
Excellent!
NPS: by Anon on 2016-07-30
Always appreciate the great care of my pet at Bayou City ! The staff is wonderful and kind . They always take an interest in the pets and my questions are always answered ! Thank all of you !
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by Douglas Jones on 2016-07-28
Professional and caring staff! Great facilities! Highly recommended!!
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by Sydney Reed on 2016-07-28
I was so impressed with the staff at Bayou City! My cat and I just moved to Houston from Dallas. Our old vet had known my cat since she was a kitten and knew us by name, so I was a doubtful that we would find a new vet where we would feel as home. Boy, was I wrong! The vet tech and the vet were both incredibly nice to both me and my cat. They were personal, competent, and flexible. For our first visit, they reviewed the cat's medical history with me and asked about her various habits as the vet conducted her exam. I appreciate the thoroughness. In addition to having a check up, I asked for the cat's nails to be trimmed, which is almost impossible to manage at home by myself. They were willing and happy to trim her nails while keeping her in her cat carrier--something that makes nail trimming more difficult for us humans but way less stressful for my cat. I was thrilled to find that all proceeds from nail trimming services go towards a fund for homeless pets too! We will definitely be coming back next month to make a "donation" when the cat's nails start looking too long. Thanks for a great experience!
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by Laura Welch on 2016-07-26
It was my first time at Bayou City Veterinary Hospital and I was extremely pleased with the staff and service. Dr. Low spent a lot of time with me answering my questions. I would recommend her to my friends.
NPS: by Nancy Laney on 2016-07-25
Dr. and assistant were both very thorough and informative, and were very gentle with my very frightened cat, which made her experience much less frightening.
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by Anon on 2016-07-23
My experience was really good. The staff was very attentive and very prompt. I highly recommend Bayou City!
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by Tania Cabildo on 2016-07-22
They are wonderful!
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by Anon on 2016-07-19
Everything went smoothly, they answered any questions I had.
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by Lydia Lutz on 2016-07-16
I'm sure you guys remember me. I walked in with zero composure about my cat being sick and his symptoms getting worse. The front desk was so compassionate in putting me in a room to get some privacy, and I'm very thankful for that. I never thought I'd lose it! And thank you to the vet and technician who explained every test. I appreciate the call about the heart test before it was done, and the thorough explanation of what the test is for. Coming back to pick up Leo, the vet showed me his Xrays and explained what they were looking for, and that is what moved me the most. The last vet I was taking Leo to didn't offer to show me Xrays done on him. Not only that, you showed me the other things going on with his body: the oncoming arthritis & the beginnings of diabetes if his weight isn't controlled. I'm more knowledgeable and educated, and so appreciative you've given me peace of mind. Thank you!
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by Anon on 2016-07-09
The staff is always courteous and the service they provide is excellent. The vet doctors are all incredibly knowledgeable. I'm very pleased and have been a client for quite some time.
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by Kelsey Gray on 2016-07-09
I always have the best experience here! They are always on time and quick with the appointments and they don't recommend anything your pet doesn't truly need. We usually see Dr. Lowe and I always feel like she loves my kitties as much as I do. Overall a great office.
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by Chelsea Ingram on 2016-07-09
I love the entire staff at Bayou City. There is always someone at the front desk, checking in is easy. The doctors, Flores and Low are attentive and informative as well as kind. The Woz is very healthy due to the treatments and procedures he has had here.
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by Nikki Mavelli on 2016-07-09 Drs. Flores and Kyle have always treated my animals and myself with the utmost kindness and compassion. Their staff are extremely friendly and efficient. From puppy checkups to the most difficult of animal health problems they have been my first choice. My family will be forever grateful for their help and kindness.
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by Kristin Solaz on 2016-07-09
Surgery went well, love Dr. Low and the staff
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by Erica Osborn on 2016-07-07
Convenient and professional.
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by Anon on 2016-07-06
All involved were very attentive to Koko. I was very impressed with the clinic and the services provided.
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by Anon on 2016-07-06
Front desk ladies are always so helpful and kind. All staff is great and work in a timely manner.
NPS: by Anon on 2016-07-06
I had to wait for my appointment, but they were very kind and gave me a box for my kitty since I had forgotten the carrier at home. Very nice with my cat, very caring, both the doctors and the ancillary staff are smart, competent, and kind with the patients and their owners.
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by Shavonnah Schreiber on 2016-07-05
It was my first time visiting Bayou City and it was a fabulous experience! The staff is friendly and knowledgeable and were very sweet to my dog, who was quite nervous about being there. I was in search of a new vet closer to home and I think I have found it.
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by Paul Motard on 2016-07-01
Definitely five star Brought in a feral cat - Blaze. The staff made every effort to calm the cat while treating her. Unfortunately, I did not get the name of the assistant who actually handled the cat, but she was fantastic. Blaze was actually purring. Of course as always, Dr. Kyle was fantastic and treated my wife and I very well. Answered question, competent, and great with cats and I am sure dogs. My wife and I also noticed no "vet office" did not smell and found the office looked very clean I have already recommended Bayou City Vet to my dentist. Now, I am recommending Bayou City Vet to you.....
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by Anon on 2016-06-30
Dr. Kirby was attentive to Duke's issue. She took a conservative approach to treating him along with suggesting additional diagnostics as necessary.
NPS: by Wendy Livingston on 2016-06-28
GREAT!
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by Ryan Almon on 2016-06-23
Always the best!
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by Andrea Aguiluz on 2016-06-23
The hospital was able to get us in on short notice. Everybody took very good care of us. Very professional and friendly.
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by Melissa Bernardoni on 2016-06-23
From scheduling, to greeting us, to our time with Dr. Kyle and the great vet tech who assisted her, we had an excellent experience. We felt like everyone cared about us and our cat, and they were pleasant, thorough, and took their time with us. Dr. Kyle also had a great approach to a vexing set of problems with our cats, she was both intelligent and caring.
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by Christopher Denman on 2016-06-21
Everyone was simply wonderful. Very attentive, caring, and compassionate.Very thorough and explained everything in detail.
NPS: by Anon on 2016-06-21
Everyone was helpful and very informative. They seem to genuinely care about my pet.
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by Kathryn Nosenzo on 2016-06-16
My experience with Bayou City has been consistently delightful. The staff is thoughtful, knowledgeable and obviously cares a great deal about their charges.
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by Adam Sandoval on 2016-06-11
We have had nothing but good experiences here. It's clear that our dogs well being is always a priority.
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by Saba Abutaseh on 2016-06-11
Great veterinarians and great staff. Compassionate, caring, and professional. Best vet clinic I have ever used!
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by Stefan Quan on 2016-06-11
Very down to earth, personable staff. Comfortable environment, no gimmicks, all trust.
NPS: by Rhonda George on 2016-06-11
Love this place and love my vet!!! Services are not cheap, and products can be purchased elsewhere less expensively, but the quality of service and care is superlative. And the decor is as hip and cute as they come. Highly recommend!
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by Anon on 2016-06-11
They always accommodate my schedule and get my dog in right away for any emergency! They always call and check up on her! You can tell they genuinely care about the pets!!
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by Chris Sokol- White on 2016-06-11
Quality of care is fantastic. Prices are OUTRAGEOUS. That is why I can't give you 5 stars and I only gave a 5 when asked how likely we are to refer people to you.
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by Charles Gulick on 2016-06-10
Verty knowledgeable staff
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by Anon on 2016-06-06
It was just okay.
NPS: by Windy Cannon on 2016-06-06
I was referred to Bayou City Veterinary Hospital and I am so happy that I was. I wasn't happy with my current vet as the turnover rate there seemed extremely high and I never could get them to return my calls or emails. I was able to make an appointment for the very next day when I called and they put us with Dr. Kyle. My cat just turned 16 years old in May and had to have his left back leg amputated back in August at Gulf Coast Animal Hospital due to "Injection Site Sarcoma Formation", which means he developed an Osteosarcoma Tumor in his leg where he was getting his vaccination shots in his left rear leg. The doctor who performed his amputation at Gulf Coast was wonderful, did an excellent job and I think the amputation was harder on me than it was my cat who is doing amazing by the way. She informed me to NOT get any vaccination shots more than every 3 years and to ask my veterinarian to give the vaccine in the tail, about mid-way down instead of the leg. It is much easier to have the tail amputated should a tumor occur rather than having to amputate the leg. We arrived to our appointment at Bayou City on time and we were taken back very quickly without any wait. I met Dr. Kyle's technician who already was familiar with my cat's files that I had sent over the day before. We met Dr. Kyle and I could tell immediately that this was a great match for us. She and her staff were very professional, thorough and answered all of my questions. We ran XRays to make sure that the cancer had not spread anywhere else in the 10 months post the leg amputation and nothing was found, thank goodness. I am very happy with Bayou City Veterinary Hospital and I would definitely recommend Dr. Kyle.
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by Kat Vaughan on 2016-06-04
Everyone was wonderful, the facility is great and booking an appointment was easy! Excited we chose this vet.
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by Anon on 2016-06-03
Bayou City was extremely accommodating by getting us in first thing in the morning. The doctor and nurses all were happy to help our dog and explain the steps they were taking to diagnose his sickness. After leaving him there to get treatment for the day, they had him prepared to leave and all his medications pulled already. The whole experience was very comforting and easy process.
NPS: by Anon on 2016-05-27
Dr. Flores was wonderful and very helpful. I would definitely recommend her to others.
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by Carolyn Driskell on 2016-05-26
Everyone was great. The staff was terrific with Snowball.
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by Jamie Hendrixson on 2016-05-26
Everyone is knowledgable, compassionate and friendly. They explained everything to me before they did anything. They also gave me an estimate upfront. They made a stressful situation less stressful.
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by Clyde Phan on 2016-05-24
5 Star Service even though I did not have an appointment they saw my dog in less than 15 minutes
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by Bethany Miller on 2016-05-24
I really appreciate the care that my dog received. Everyone was very friendly. I only wish that before doing anything, the cost of that action would have been discussed with me as a new patient. I didn't even know the price of the exam until I was paying. NPS:
by Ben Bates on 2016-05-24
Dr Kyle is fantastic! So glad I brought my dog here!
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by Anon on 2016-05-22
We were very pleased with our visit to Bayou City Veterinary Hospital. The staff and Dr. Kyle were so welcoming, and we were so pleased to have such a wonderful place so close to our house to care for our dog.
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by Jane Jones on 2016-05-22
Great care. The doctors are pet lovers and go out of their way tto build a relationship with the pet and pet owners. Knowledgable, compassionate and efficient.
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by Bobbi Leder on 2016-05-20
Saw Dr. Kirby for the first time and she was wonderful with my anxious senior dog. She is very kind, caring, gentle and personable. The vets at Bayou City really have the best bedside manner with their animal patients. Appreciate the front desk staff getting us in quickly and being so efficient.
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by Genie Joslin on 2016-05-19 Showed real Concern about Stormy and took the time to really be thorough about what is going on with Stormy.
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by Bonnie Wierzbicki on 2016-05-19
Every visit so far has been great. All of the staff has been very friendly and helpful. Very happy we have started coming to Bayou City Veterinary.
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by Amy Klotz on 2016-05-16
I love you guys!
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by Raphaelle Zilio on 2016-05-16
Dr Kyle is efficient, friendly and caring. My cats don't have any issues but we use this clinic for their check ups and so far no problems at all!
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by Anon on 2016-05-15
Dr Flores and her team are amazing. They have always gone above and beyond while caring for my puppy.
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by Linda Orner on 2016-05-15 Excellent. Professional. Caring.
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by Jenifer Ward on 2016-05-15
Thanks for seeing us on short notice, very accommodating.
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by Anon on 2016-05-14
Doctors have always been good and gone beyond in their caring.
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by Reuben Tamez on 2016-05-14
Bayou City has provided excellent and compassionate care to my dog. This has made a huge impression since my dog is at the end of her life. They have diagnosed a serious condition and given me a lot more time with her.
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by Hasine Shaikh on 2016-05-14
Love Dr. Kyle!
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by Jennifer Stephens on 2016-05-13
My dog has been sick for a long time and I was looking for fresh eyes on the situation and answers. The staff was very nice and Dr. Flores went through everything my dog has been through, all of her tests and surgeries, and came up with a plan of action. She explained everything thoroughly to me and what she felt was best to do next. I was very impressed to get a follow up phone call the next day to check on my dog and very quick results from the blood work that was done.
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by Anon on 2016-05-12
We are new to the area and it was our first visit. The people at the desk, the techs, and Dr. Kyle were all wonderful! We definitely our vet now! Thank you!
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by Jennifer Josey on 2016-05-07
Excellent service. Great doctors.
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by Blanca Flores on 2016-05-05
I am very pleased with the attention given to my dog. The staff is very friendly and compassionate. I am deeply grateful.
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by Anon on 2016-05-03
I always have a great experience here, and I love all the vets and staff. I did have to wait about 20 minutes before being seen, which is normally no problem, but it was difficult with a puppy who just had surgery and wanted to play. If there are rooms free, it may be nice to let patients wait in there in those situations.
NPS: by Shinta Reinlie on 2016-05-03
Yesterday was my first visit for my newly adopted 4 month old puppy. He is handful, has not been trained (yet) and full of energy. One of nice ladies at the front desk helped me handling my puppy when I filled out the form without being asked. That's so sweet of gesture. I really appreciate it. Facility was very clean, was run very efficiently. I didn't have to wait long and was being seen by technician, then Dr. Kirby. I could tell that they were genuinely caring about the wellbeing of my dog. They were very patient answering my questions and my concerns. The fact that is only 2 block away from my house is icing on the cake. I'll transfer my other dog care to this facility from now on. Thank you.
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by Anon on 2016-05-02
Bayou City Vet Hospital is wonderful. Everyone is so caring and helpful. Took excellent care of my dog made him feel at ease. He is on the road to recovery thanks to them.
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by Janet Raschke on 2016-04-26
From the minute I walked in, I felt extremely confident about Bruno having his surgery at BCVH. The compassion & professionalism was beyond my expectations. I really feel Dr Kyle & staff are some of the best in Houston.
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by Krista Borchard on 2016-04-21
We appreciate the continuous thorough review of Ember for EACH visit, even when there is a mild reason for a visit. The care BCVH provides makes us want to find a PCP for ourselves that is as thorough as Dr. Kyle is with our pup! From the front desk, to the LVT, to Dr. Kyle, we are pleased to have Ember treated by BCVH.
NPS: by Rachel Charvat on 2016-04-21
They are quick and vet is nice and knowledgeable. My dog is very leery and skittish and scared and the vet and staff do a great job with her every time.
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by Nicole Passanante on 2016-04-17
I was very pleased with the quality of care both Mcgee and Sterling received. You can tell both the vet and vet tech love animals and love what they do. I'm grateful.
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by Scott Nowak on 2016-04-16
Everyone is very friendly, caring, and professional. We were referred to Bayou City Veterinary Hospital by some friends that had been long time clients and are extremely happy with their services. We look forward to being long time clientsas well, for both of our pets. Thanks to all of you at Bayou City!
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by Laurie Miller on 2016-04-15
We always feel right at home. The entire staff is very polite and you can tell they love our babies like we do! Dr. Kyle is always so kind and knowledgeable. Nike loves her! I am a veterinary technician myself, so that makes me naturally kind of picky about choosing who cares for my pets. The staff and Drs. at Bayou City are top notch in my opinion! Laurie
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by Elisabetta De Mori on 2016-04-14 Thank u very much to Dr. Kylie and to all staff, you have been very friendly and professional with my dog Zoe and patient with me to explain and to advice to gave me.
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by Karla Garcia on 2016-04-11 all the staff is super nice and helpful, the veterinarians are very nice and answers your questions as much as you ask. love them.
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by Kerry-Anne O'Brien on 2016-04-11
The vet we visited was amazing with our nervous dog and gave us great help and advice
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by Jack Tuller on 2016-04-10
Caring and professional staff.
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by Elizabeth Burn on 2016-04-10
I love that everyone at this hospital knows my dog by name and when you walk in the door you are welcomed by the staff. This hospital is so clean which is important to me because an earlier pet went to a vet clinic and came home infested with fleas. Not at Bayou City Veterinary Hospital with a superb staff and the best veterinarian I have ever taken one of my pets to. Dr. Kristy Kyle has an incredible gift when it comes to animals (and humans). Compassion fills the air there. I'm so glad our paths crossed.
NPS: by Rukimmi Rednam on 2016-04-10
My first visit with my cat was great! The whole staff was very friendly and warm. I have had a lot of veterinarians over the years and in just one visit I think I have found our last and best vet yet!
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by Anon on 2016-04-10
Very easy to schedule an appointment, great service, clean facilities and very caring staff. A very good experience for my cat.
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by Megan Besecker on 2016-04-10
I came in with an emergency visit after my dog was attacked by another dog in the dog park. The staff was extremely kind and accommodating. The vet technicians brought Reeses out to see me every chance they had when she wasn't being looked at. The doctor was extremely kind and explained every step of her process. My dog always growls at the vet to the point where they usually have to put a muzzle. The way they treated Reeses and the environment of the building was so great that my dog never growled once and was very comfortable with all of the staff.
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by Gary Bueckner on 2016-04-09
Dr. KYLE is the best.
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by Karen David on 2016-04-09 I love taking Ellie here because the techs and vets are so good with her and explain everything very thorough.
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by Bianca Tellez on 2016-04-08
The staff was so friendly and welcoming! The place itself is very clean and fun. Dr. Flores was extremely patient and gentle with our chinchillas and provided great information in regards to our questions and concerns. I can't remember the woman who helped her check our pets but she was great as well! This will definitely be our go to vet hospital!
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by Heather Parker on 2016-04-05
I came to Bayou City Veterinary Hospital based off the reviews and proximity to my house. I am so pleased that I came here. I was very happy with the cleanliness of the facility the fact that it wasn't super high traffic which made it a relaxing environment for my dog. Love Love Dr. Kirby and Micheal T and the way they talked and treated my Rocko just like I do! I am very happy with our experience and the time they took to answer all my questions.
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by Shawn Miller on 2016-03-30 very nice quick and thorough. great with my dog.
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by Heather Foley on 2016-03-29 two separate people from two different social circles both recommended Bayou City Vet to me so I took my brand new puppy in for his 1st round of shots. Everything went smoothly and they were patient with his squirminess. NPS:
by Lara Gwyn on 2016-03-26
My experience was great! I was greeted at the door, the sitting room was comfortable and I saw the Dr quickly. Dr. Kirby was really great at looking over my dog thoroughly and fixing her issue. She was quick and very gentle. I will definitely be back for my dog's annual visit!
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by Katy Wyly on 2016-03-24
I finally feel like I've found a vet that truly cares about my pets. Everyone was so kind and the appointment was easy to make. I have a 3 year old rescue that is timid. Dr. Low took note of this immediately and didn't even attempt to put her on the exam table. They have the kind that are lowered to the floor and can be raised once the dog is on it which would have totally freaked my dog out. Another vet did this and she lost it. Dr. Low sat on the floor with her with treats and was so patient through giving her shots and trimming her nails. She truly treated my dog as if she were her own. A different vet suggested my dog might have a heart murmur so I wanted to have that evaluated as well. Dr. Low was very informative and I appreciated her honesty and that she didn't just jump into a ton of expensive tests. Her advice even saved us money as she recommended waiting to have x-rays done by the cardiologist as they would likely want to do their own even if Bayou City had completed some already. A friend recommended this place and I am so grateful. My pets will only visit Bayou City from now on.
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by Victoria Burdett on 2016-03-24
The vets at Bayou City always take great care of me and my dog!
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by John Krug on 2016-03-24 All levals of staff were very professional. Technicians, front desk staff, Vetinarians, surgical vetinarians communicated well and helped us and our pet through a difficult surgical procedure. I have consistently been impressed by the kind, gentle, and generous was this very professional staff takes care of our pets and their fhuman riends.
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by Richard Dickson on 2016-03-24
Our first visit to Bayou City Veterinary Hospital was great. I was probably more nervous than my cat. They took such good care of him. The staff was really awesome and friendly.
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by Shadi Ardekani on 2016-03-24
Best clinic for your pets, amazing doctors and staff! Look no more
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by Jane Hearon on 2016-03-24
This was my first visit to Bayou City and we had a wonderful experience. Everyone was extremely helpful from the front desk to the vet techs to the vet. The rooms were clean and inviting and we will definitely recommend Bayou City to our friends.
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by Anon on 2016-03-19
Great place to take my pet. The staff is always polite and understanding.
NPS: by Amanda Hackney on 2016-03-18
My pets are always treated so well at Bayou City! Dr. Low is great at explaining issues and answering all of my questions.
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by Diana Wisdom on 2016-03-18
Everyone is always very friendly and helpful. I am in the office frequently for medicine refills and it is always a good experience.
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by Cindy Davey on 2016-03-18
Excellent and caring service. Dr. Kyle takes a specific interest in the health of her patients.
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by Nealie Kaplan on 2016-03-18
RJ and I always have a great experience. From when we walk into the doctor and when we leave. The doctor answered all my questions. She also gave me some tips to keep RJ healthy. I also love when I get a phone call the following day to follow up on RJ. It shows that the employees at Bayou City Veterinary Hospital really care. Thank you for everything!
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by Nan Darilek on 2016-03-12 My experience went great. Dr. Han explained everything and I had a nice experience. My check out went very fast instead of having to wait for everything to be put into the computer. Before I had to wait a long time from the end of the appointment til I was able to check out.Thanks for your concern and promptness.
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by Shauna Fenton on 2016-03-12
Dr.Kyle and staff were awesome as usual. Very patient and respectful to my old grumpy dog . Thank you !!
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by Laura Ruppert on 2016-03-11
Dr. Kyle is the best! Our family and dog love her. I would and have recommended her to other friends.
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by Shelley White on 2016-03-10
Clean facility, friendly staff, and very much appreciated the report card detailing the visit and my geriatric dog's health status. Follow up on blood test results was also prompt.
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by Anon on 2016-03-10
They got me in right away for my dog's emergency. Always very friendly and helpful. They kept me informed and gave me information on what I should watch for and expect. Thx BCVH
NPS: by Katrina Parker on 2016-03-09
The appointment wait time in the morning was minimal. I felt like Dr. Flores really listened to my concerns about Sophie and addressed each one. She prescribed anti-itching medication that is working beautifully for Sophie. Sophie has more energy and I can already tell that she feels so much better. I trust Dr. Flores and the treatment options that she recommends.
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by Tanya Falcon on 2016-03-08
The staff was all very comforting and helpful, especially with my financial situation. The place was very clean, and welcoming, unlike most animal clinics where you walk in and immediately feel bad for your pet. Will definitely be returning.
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by Lindsey Wright on 2016-03-08
Everything went well, except the wait time was too long. I arrived 15 minutes before my appointment and three people with dogs came in after me and all got taken back to see a doctor before me. I didn't get to go to the room until 15 minutes after my appointment. Unfortunately, I had somewhere to be, so it was a little frustrating. Other than the wait time.. the service was great.
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by Rick Desmarais on 2016-03-08
As an overall experience; convenience, professioalism, keeping you informed (with auto-reminders, etc) I'm very pleased but as an overriding view with my primary concern, i feel the quality of health care (Dr. Flores and her staff) is excellent. I haven't comparative shopped but my guess is their on the slightly expensive side but perhaps that's simply a you get what you pay for issue.
NPS: by Kristin Solaz on 2016-03-05
Staff was very friendly and knowledgeable!
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by Katelyn Kooser on 2016-02-24
We love Bayou City Vet! We always recommend them to our friends and family. Dr. Kyle is our primary vet, but our Labrador has been treated by all of the vets over the past 2.5 years and we have been happy with the results. Our dog loves it there also, which is important!
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by Kristen Brandli on 2016-02-24
The best vet experience I have ever had
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by Zooey Stringer on 2016-02-19 great
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by Edwin Cook on 2016-02-17
Staff at front desk were very helpful and checked you in without having to wait standing up. The vet assistant took us in shortly after and both her and Dr Han were friendly and efficient.
NPS: by Laura Ehrlich on 2016-02-16
As always, my experience was at Bayou City was wonderful. Everyone is so caring and friendly. Dr. Low offered her time, comfort and support. She understands our pets are FAMILY.
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by Nikki Mavelli on 2016-02-14
We have always had very positive experiences with Dr. Flores and Dr. Kyle. Their office staff always go out of their way to make you feel welcomed and well cared for. They are all the perfect combination of kindness and efficiency. My family has been working with both these doctors for a number of years and through a number of tragedies as well as triumphs. They are wonderful talented doctors as well as extremely caring and compassionate people.
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by Chelsea Ingram on 2016-02-13
Friendly staff and Vets... That remembered Woz and were very sweet and helpful... It is nice to go somewhere where you feel like everyone cares
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by Sean Judge on 2016-02-12
Very friendly, caring and knowledgeable staff.
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by Carla Navarro on 2016-02-12 This was my first puppy visit with Bayou City Vet Clinic. I was recommended by four of my friends so I decided to give them a try. I'm happy I did! The clinic was very clean and the staff were helpful and happy. My technician and veterinarian were SO kind and gave me all sorts of information for my pup. They also answered all my questions without hesitation. I look forward to going back in three weeks for a check-up!
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by Amy Vlachakis on 2016-02-11
I didn't make it to the appointment but my husband said Dr. Kyle did a great job with our cat who is not nice to anyone but us. He did say that he was surprised when he got the bill because the medication for our cat was a charge on it. The way it was described to him was "here you should try this" leading him to believe it was a sample at no charge, so when he got the bill and had to pay for this medication he was a little taken aback.
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by Rachel Feiertag on 2016-02-11
My animals and I love the service and care we receive at Bayou City Veterinary Hospital!
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by Rhonda George on 2016-02-05
Always great. I feel complete trust in Dr. Kyle's judgment, assessment, and treatment. Always clean, on time, friendly staff and they always make time to answer all my questions. My babies are in good hands at this place. Thank you soooo much.
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by Jeannette Dixon on 2016-02-04 Dr. Kyle is so amazing - empathetic, generous, and able to convey difficult information about my pets in a way that I absolutely trust. She is the best vet I've ever had.
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by Thomas Byrd on 2016-02-02
We are new to the neighborhood and when our pug was sick we were fortunate to find a convenient slot on the schedule with Dr. Kyle. The location is convenient. The staff were efficient friendly and tender with our dog. The facilities are modern and top-notch. Dr. Kyle's examination demonstrated ease and experience.The cost for the examination and medication was reasonable as expected. We are happy to establish a relationship with Dr. Kyle and the Bayou City Veterinary Hospital. I think I can speak for the dog, he was happy, too and he's feeling better.
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by Kristin Latta on 2016-01-30
Wonderful people at Bayou City Veterinary. The vet techs and doctors are so gentle and sweet with my very nervous pup. We have had great experiences at Bayou City.
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by Greg Kolanowski on 2016-01-30
Excellent experience! The staff is very friendly, attentive and helpful. They got me in right away, and Dr. Han was great!
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by Sean Hanrahan on 2016-01-28
Personable and effective
NPS: by Anon on 2016-01-26
Dr. Low and Betsy were amazing with our new puppy. They made him feel comfortable and were there to answer all our questions. Our puppy is in great hands at Bayou City Veterinary Hospital.
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by Jeremy Briggs on 2016-01-26
First vistn was for a minor, yet stressful, surgery. They were very patient and explained everything in detail to put me at ease. I feel very safe leaving my pet here.
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by Holly Burch on 2016-01-20
The entire staff was attentive, knowledgable, and caring. I cannot recommend Bayou City high enough.
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by Fiona Frijlink on 2016-01-20
Thank you for fitting in our sick rescue and our precious angel for her vaccinations. You were very helpful and gave great advice. I love the friendliness of the staff. Betsy was a great assistant and kept Chloe and Frankie calm throughout.
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by Rebecca Spears on 2016-01-19
Great vets and staff! Thank you, Dr. Kyle and Dr. Lowe. NPS:
by Iryna Hicks on 2016-01-18
The best veterinary hospital around Memorial Heights area! Both doctors are highly educated and trustworthy; caring personal with good skills. The premises are clean and cosy. I would recommend it to anybody who is looking for reliable place to treat animals.
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by Anon on 2016-01-16
This clinic was highly recommended. Clean and friendly. Dr. Kyle is amazing with animals and I know we are getting excellent are for our pets. A+
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by Christy Latham on 2016-01-15
Love, love, love Dr. Kyle!
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by Anon on 2016-01-15
Great! I could tell they weren't just trying to push an analysis to get money, but because they thought my dog actually needed it. Professional and very nice staff!! They treat your dogs very well.
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by Saba Abutaseh on 2016-01-14 I am quite impressed with the care we have received in our emergent situation with our cat, Zeus. The staff was so friendly and supportive upon our arrival, and this kindness continued throughout the visit. The communication we received from Dr. Flores was the best I have ever had from a vet clinic. Because we had to keep him in their hospital area (which was quite clean, pleasant, and roomy), we were told to call at any time, and those calls were usually returned in minutes. They also updated us twice a day as to his progress. The customer service we have received, as well as the knowledge and expertise of our cat's problem has been excellent. I would highly recommend Bayou City and will make this clinic the lifelong doctor for our pets.
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by Andrea Aguiluz on 2016-01-13
Always great and friendly service. Very professional.
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by Anon on 2016-01-11
I would highly recommend Dr Flores and her team. They were welcoming, friendy, and answered all of my questions.
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by Pat Sullivan on 2016-01-11 love the staff
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by Steve Kuehler on 2016-01-11
I had a great experience with Bayou City Veterinary Hospital. The staff was very friendly and spent a lot of time explaining what needed to be done. Dr. Han was very knowledgeable and our Yorkie is doing much better. They were on time and I feel it was a very fair price. NPS:
by Steve Amstutz on 2016-01-09
A stray cat appeared in our garage, and we needed to get her checked out prior to putting her on the waiting list of a local no-kill shelter. BCVA gave us an appointment within an hour of my phone call. The reception staff were welcoming, the tech was kind and efficient, and the vet was gentle and thorough. We got a follow-up call the next day to make sure the cat was doing well. Very impressive! We will be back.
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by Genie Joslin on 2016-01-09
Exam was very gentle and thorough
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by Luba Guzei on 2016-01-08
Took the time to have a tech speak with me on the phone for over 15 minutes when I called to inquire about a problem. When I took my cat in there was a bit of a delay, but when we were seen the vet and the tech were both great with the cat and answering all the questions we had.
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by Anon on 2016-01-08
We had excellent service and will definitely be using Bayou City again.
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by Eric Ho on 2016-01-07 Very friendly and helpful staff. Fully explained what could be wrong and courses of treatment after determining the cause of our cat's pain. Mocha is doing much better and is acting as if nothing ever happened to him.
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by Anon on 2016-01-06
The vets and staff at Bayou City Vet Hospital are kind and knowledgeable. They take time to explain what's going on and to look for the best solution. Thanks for taking care of our pets!
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by Anon on 2016-01-06
Staff was very friendly and was able to fit is in on NYE after I found a stray dog and was concerned about his health. Highly recommend Bayou City Veterinary Hospital.
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by Alycia Fisher on 2016-01-06
I have found my new vet!
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by Anon on 2015-12-27
Covered all the basics and were very helpful. Kind and caring for my dog.
NPS: by James Myers on 2015-12-25
Helpful, reassuring staff and written after care guidance were top notch...
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by Anon on 2015-12-23
I cringe every time I see the bill but I love that I feel so safe bringing our pets here. I really feel that everyone here tries their best to accomdate and treat our animals. Both doctor Flores and Kyle are extremely nice and professional.
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by Dennis Abrams on 2015-12-23
Thorough exam, caring thoughtful professionals who explained the process, options, and provided Junie with lots of love and treats throughout. What more could you want?
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by Susie Adams on 2015-12-23
My poor old cat fell while attempting a high jump and was obviously hurt. Dr. Flores took great care of her and within hours of taking the prescribed meds she was back to her old self!
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by Sarah Harrison on 2015-12-23
We really enjoyed our first experience at Bayou City. The facility was clean, the front desk staff were nice and welcoming, the nurses were knowledgeable and kind, most importantly the two doctors we met were wonderful! Our dog will not have any worries coming back! We are proud to call this our forever vet! NPS:
by Helen Reddy on 2015-12-22 always professional and on time.
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by Anon on 2015-12-20
Bayou city vets always take great care of my babies. I always feel comfortable-the staff is friendly and helpful and you can tell the vets really know what they are doing!!! Ty bayou city vets
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by Ryan Almon on 2015-12-20
They always take such awesome care of Sadie. It's a pleasure meeting with them as well. The entire staff is great!
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by Anon on 2015-12-20
Was very happy with the service and pleasantness of the experience.
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by Kate Gregory on 2015-12-19
Loved my first time visit! Thanks for making me feel so comfortable about all of my new puppy's behaviors. We will definitely be back. NPS:
by Michael Copenhaver on 2015-12-17
They treat the members of my family like a member of their own family.
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by Elizabeth Burn on 2015-12-13
The hospital and the employees just keep getting better. And Dr. Kyle is always the best! I'm so glad to know my dog will always get the best of care!
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by Wade Washington on 2015-12-13
It was great, very educational, the staff was amazingly awesome we love you guys!
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by Kimberly Bounds on 2015-12-12
I have been taking my babies there for a couple of years now and I absolutely love this place. Dr. Flores and the staff are amazing, they are animal lovers and they have always treated my babies like they were their own. My dog was always so afraid to go to the vet until I started taking him here and now he walks in like he owns the place and he gives everyone kisses. The difference in him is HUGE, I take my dog and cats here and I can’t say enough about this place.
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by Jayme Reisler on 2015-12-12 Bayou City Veterinary Hospital is by far the best veterinary clinic I have taken my dog to. I think we have seen every Vet there at some point, and all of them have been absolutely amazing. The passion the doctors and staff all have for animals is very clear. They spend quality time with you and your animal. If something is wrong, the doctors really try to get to the root of the problem instead of just covering it up with "band-aids" like I've experienced at other places. There are less expensive veterinary clinics out there, but Bayou City Veterinary Hospital is well worth every penny for their superior quality of service.
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by Natalie Cooper on 2015-12-10
As always, professional, efficient, thorough, and caring. Thank you!
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by Ashley Leatherwood on 2015-12-07
Great service, communication and attention to detail! They care about my geriatric dog and we are working together to ensure he is happy, healthy and comfortable in his old age!
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by Anon on 2015-12-07
I had a wonderful experience at Bayou City Veterinary Hospital the front desk ladies were warm and inviting. The technician David was so knowledgeable, friendly, and has personality out of this world. Dr. Han was Fantastic and took great care of my fur-baby and his ear infection. I will recommend Bayou City Veterinary hospital to anyone looking for an above and beyond veterinary experience.
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by Elyse Zimmer on 2015-12-06 As my first visit to this vet, I was very impressed by this place. The staff was amazing. They were prompt and friendly. My dog was at ease in their care. The only downside was parking but we had a Friday afternoon appointment. Even though they informed us it would be difficult I wish they would allow more reserved spaces. The back was all valet so we had to pay for street parking. I hope they can figure out a way to fix the parking situation.
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by Courtney Miller on 2015-12-03
Dr. Kyle is the most incredible veterinarian. She's warm, kind, compassionate and understanding. I couldn't be happier to have found her for my four-legged baby!
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by Gregory Keogh on 2015-12-03
All the staff is incredibly friendly. It was a quick and efficient visit, everybody knew what they were doing.
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by Judith Arnold on 2015-12-01
I couldn't ask for a better vet than Dr. Kyle, I have a very hyper toy poodle and Dr. Kyle treats her with such love and kindness. I get good information from Dr. Kyle when I need her and feel a level of confidence that is reassuring.
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by Ruth Keenan on 2015-11-30
Love your staff and doctors! They are always helpful, courteous and kind.
NPS: by Paula Broughton on 2015-11-25
Love it!!
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by Josh Lowry on 2015-11-25
We always know we're in great hands at Bayou City. Would give them 6 stars if we could.
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by Anon on 2015-11-24
Dr. Kyle is a very caring and compassionate vet. She is ever mindful of the balance between treatments and medications and maintaining quality of life, which has been very important as we care for our aging cat. We have been very pleased with our experiences at Bayou City Vet and would recommend them to anyone looking for quality veterinary services.
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by Tammy Friedeck on 2015-11-23
The staff is extremely friendly and helpful. They are always welcoming and answer any questions that come up during our visit.
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by Andrew Dimond on 2015-11-19 Great staff, surprisingly pleasant ambiance, fast service after our poor little kitty (who already had a cold) learned the hard way that he could not fly. They did a great job of reassuring some very rattled new cat owners, showed us a cross-section of his weird little body, and even gave us some stuff to fix his sniffles. Thanks!
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by Anon on 2015-11-17
Love this place and so does my four legged child! Very caring and knowledgeable.
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by Keith Gacrama on 2015-11-16
The whole staff there is always so nice and helpful. They treat my little buddies as if they were their own.
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by Anon on 2015-11-15
We have used Bayou City for both of our dogs and our foster. We have had great experiences each visit and have enjoyed each veterinarian that has worked with out pups.
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by Anon on 2015-11-14
Everyone there is friendly. Or dog loves them too.
NPS: by Lisa Dean on 2015-11-14
Found our new vet, Dr Han is fabulous! I have two Corgi's. She did a thorough exam of my Corgi puppy (Dallas), and put my mind at ease. I was a little concerned that I would go here, and they would want to order a bunch of pricey testing to diagnose my puppy. Thankfully that did not happen. She started with the basics which I really appreciate, and said we will progress up if necessary. Love her approach! Definitely makes you feel like they are not all about money, and avoid doing unnecessary things to your family member. She has two new clients now....possibly four, I will refer my son here too. (He has two cats) Thanks Dr Han!
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by Anon on 2015-11-14
Assume, great attention to detail.
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by Michele Supple on 2015-11-14
Love everyone here and how the love and care for my dog!
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by Jeffery Palmer on 2015-11-14
Staff was great, offering patience and gentle care to my pets. Facility is bright and clean. Wouldn't hesitate to refer others.
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by Georgia Viret on 2015-11-10
My visit started out pretty well, but went down hill fast. My kitty had eaten some lilies the night before and it made her sick., I had just adopted her, and so had no relationship with a vet near by--(her other parents lived in a different part of Houston and so it was too far for me to travel) I called and good news Bayou fit her in at 930, which was only an hour wait. The staff was nice and very accomodating and they asked if I could arrive early so they could get her details. There were a number of mostly dogs and their owners being seen many of whom were not under control at all. There were 2 dogs that got into a frenzy barking at one another at a pitch that was deafening which frightened me and my poor cat. I waited about 45 minutes past my 930 appointment to see the vet, but when I finally saw her it was quite rushed. She offered me options which all consisted of keeping her at the facility and the charge was exorbitant. She assured me it was much less than emergency care, which I thought was a sad excuse for charging too much to begin with--I said OK to keeping her under observation for the day and IV fluids. I called back in the afternoon to check on her and told them I would be by at 430 to pick her up. I was assured they would notify the techs and so went over at 430 to get her. Chelsea was by herself at the front and a parade of (mainly) dog owners again being ushered in and out. My cat is nowhere to be seen. I wait 30, 45-minutes and no one has brought her. I am thinking there is something wrong. I go up to the desk and demand to see her immediately. I wait again and they finally bring her. I am presented with the bill which has a charge on it that they hadn't preapproved, and they had to consult with the tech to get it removed. I finally paid the bill and got her out of there and I get her home and she looked terrible. She's terrified, her breathing is labored and she is not cleaned up at all. She evidently leaked urine as the catheter was removed but was not wiped off when she was put in the crate. I will not be returning to the facility as it is poorly run and they don't respect their client's time. I was very stressed as it was and the way I was treated made it worse. They need to have rules that stipulate owners need to take control of their dogs instead of letting them continue to bark, jump up and have the run of the office while other clients are waiting.
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by Andrea Baldi on 2015-11-10
Dr. Flores is the best.
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by Holly Bronson on 2015-11-10
Thank you for the patients and care for my very anti-vet kitties.
NPS: by Anthony Bois-Dasher on 2015-11-08
This was our first visit to Bayou City and could not have gone better. Front desk staff were friendly and our time with the vet was very informative. Dexter, our dog, was treated well and the staff were very professional.
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by Paul Hera on 2015-11-06
Great personal service
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by Shelia Pegolo on 2015-11-05
Everyone was kind and welcoming from the front desk to the doctor. Dr. Tina Hahn took her time and gave Carmella a very thorough exam, asking me for my questions and concerns ... I was very happy with the experience.
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by Anthony Jack Buswell on 2015-11-03
Always great
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by Ida Schoener on 2015-11-03
Your staff is ALWAYS very helpful. Your clinic always helps me by taking my furry friends with little to no advance warning. You are always accommodating with my latest rescues and are very helpful in assisting with finding the families of lost fur kids! Thank you soooooo much for ALL you do!!!!!
NPS: by Christina Ledbetter on 2015-11-03
Dr. Kyle not only takes care of my pets, she hugs them.
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by Amanda Hackney on 2015-11-02
Great first time at your vet practice! The staff were great, super happy, helpful and answered all of my questions. I recently moved and was anxious about finding a new veterinarian I loved as much as our old one. We'll be coming back!
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by Anon on 2015-10-28
Over the top
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by Beverly Peterson on 2015-10-26
Harley's visit at the clinic was wonderful. The doctor and staff were excellent. Took their time with him and did a complete examine. Could not ask for better care and treatment. Would highly recommend clinic.
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by Nan Darilek on 2015-10-25
My experience was great.However it would be nice to have appointment input in the computer so when I finished I could check out quickly instead of having to wait for almost ten minutes til I could check out.
NPS: by Shauna Fenton on 2015-10-24
Dr. Kyle and the staff are amazing . My dog is a maniac and after they created a circle of trust , the dog didn't even need a muzzle. They listen very well to all of your concerns and explain things very thoroughly . We love them !
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by Mary McConnell on 2015-10-21
Friendly, caring people!
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by Anon on 2015-10-21
The staff is always helpful and friendly. I feel like they truly care about the health and well-being of our pets.
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by Kayla Ripple on 2015-10-19
Love this Vet! They are super friendly and my pets (all but one) love coming here
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by Amy Rebenack on 2015-10-18
Great, friendly, and knowledgeable staff. I felt like the entire team really cared about my dog's best interests. They gave me great solutions for my dog's care.
NPS: by Christy Schmidt on 2015-10-17
Dr Kyle and her staff are helpful and attentive. They really care about your pet! It's nice to get a phone call the next day asking about your pet. Due to complicated health issues with my dog-dr Kyle goes above and beyond in searching for cheapest medications.
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by Ann Fletcher on 2015-10-16
The usual great service. Even Cali said it was a good visit. She had conversation on the way home.
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by Aaron Schneider on 2015-10-14
Friendly and knowledgeable staff and very clean office and waiting rooms. Appointment was timely and sensitivity towards my scared puppy was very much appreciated!
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by Anon on 2015-10-14
Dr. Low is amazing! I came all the way from Austin because of her reputation. She is kind, knowledgeable, and an obvious animal lover. So glad we made the trip to get a second opinion. My dog is a miniature poodle and I am confident he is now on the mend.
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by Anastassia Hummel on 2015-10-10 Dr. Kyle is absolutely wonderful! She spends real quality time with both pet and owner. And, all the staff make you feel welcome and are very personable. I know we are going to enjoy our visits and that our pets are in the best care.
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by Maconda Abinader on 2015-10-10
We love Dr. Kyle! She and her team are the best!
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by Anon on 2015-10-09
Excellent care for the tiny stray kitten that I brought in for assessment, and not too expensive. This should make it easier to find a no-kill adoption agency to take her. Thanks!
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by Nikki Tallerine on 2015-10-08
I recently moved to Houston so I was forced to find a new vet. I was not very happy about having to change vets, but I am SO happy that I did. First let me start out my saying right when I walked in the door I felt welcome. The girls that work at the front desk were all very nice and helpful. Everyone that saw my dog stopped to say hi and love on her. I didn't have to wait past my appointment time to be seen, and Dr. Kyle was absolutely amazing. She took the time to make sure my dog felt comfortable (as comfortable as possible at least) and seemed to really care about me and my dog. My dog is my kid, so I am pretty particular to who I take her too, but I definitely found my new vet. I highly recommend Bayou City Veterinary Hospital.
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by Jodi Bash on 2015-10-06
Great staff! Wonderful care for my cats! NPS:
by Helen McLaren on 2015-10-03
Very caring practice who always look after my cat beautifully!
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by Kris Szudajski on 2015-09-29
I love this Veterinary office - all the staff are fantastic with animals and the vets themselves are so patient. I have a cat who is extremely anxious about going in the car (possibly car sickness) and we had a 2 day drive ahead of us. The vet helped us plan the best approach for Watson. Usually, in spite of the best planning and attempts at oral sedation, this was the best experience possible. My cat got an injection with strong sedation and then spent the day in his cat carrier, in the front seat with vents/AC blowing at him, to help minimize car sickness. It was a great plan and made the roadtrip tolerable. Bayou city vet has always impressed me with their true Cat Friendly practice. I'm gonna miss you!
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by Anon on 2015-09-29
Best vet ever.
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by Evelyn Shu on 2015-09-29
Dr. Kyle and the staff at Bayou City are absolutely wonderful! I needed someone to see my pup on short notice because of a back injury, but noticed they were booked for days. I called and they were able to fit me in within an hour. When I arrived, the staff was very friendly and welcoming. I did not have to wait a long time after arriving. Everyone who interacted with my dog was great! He was obviously a little scared and skittish, but by the end of the visit, he was eating treats and wagging his tail. Dr. Kyle did not try to up sell me with a variety of procedures but suggested a practical and cost effective treatment for the injury. I would definitely recommend Bayou City to anyone looking for a great clinic.
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by Bess Yeary on 2015-09-27
We love Bayou City! Everyone is so knowledgable, friendly and caring with me and my little buddy. I told my husband this is my favorite vet I have ever used!
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by Alfredo Perez on 2015-09-22
Althought my dog didn't make it, we were attended with pretty good service.
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by Anon on 2015-09-22
Not good
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by Gail Wellenkamp on 2015-09-22
I was very happy with the attention and concern Dr. Kyle gave my pup, who was in great pain due to a slipped disk. We visited on the recommendation of a friend.
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by Kelly Cammack on 2015-09-16 Awesome, attentive, ande detailed. Loved the before and after pictures of teeth cleaning, and copies of X-Ray. Detailed information of procedure was also informative.
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by Ryan Levy on 2015-09-16
Dr Kyle and her staff really care about my family and y four legged children! We love them!
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by Gabriel Turner on 2015-09-16
The staff and doctors were very knowledgeable and friendly with my pet
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by Sam Kancewick on 2015-09-15
Great place, was taken care of and given advice to any questions I had.
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by Annelise Golden on 2015-09-14
Everyone is so nice and they all love my cat Charlie and treat Charlie as their own. Very professional staff and I trust the Dr's to take great care of Charlie.
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by Annelise Golden on 2015-09-14 Everyone is so nice and they all love my cat Charlie and treat Charlie as their own. Very professional staff and I trust the Dr's to take great care of Charlie.
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by Alexis Maloney on 2015-09-12
Always so kind & caring... I just love this office, especially Dr. Kyle.
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by Nikki Mavelli on 2015-09-12
As always, our visit was excellent. Both Lucky and Lunabelle received the best care from David and Dr. Flores.
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by Zion Greenfield on 2015-09-12
Thank goodness for Bayou City! Dr. Flores doesn't treat our dog in isolation, because she has a greatly appreciated bedside manor with the dog's human. The women who serve as vet techs, as well as the women who operate the front desk with a keen well-oiled proficiency, are kind to the dog's parents. Our four-legged son has found his doctor for life.
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by Bonnie Hurliman on 2015-09-10
First visit to office - was greeted by friendly courteous staff at front desk. Short wait in front area before Talulah (our SPCA Rescue dog) was seen in a clean exam room by Regina (Tech) and shortly there after by Dr Kyle. Even Talulah could tell the friendly environment! Dr Kyle answered all my questions and concerns and was genuinely interested in Talulah.
NPS: by Leonard Hardgrave on 2015-09-08
Drs Flores, Kyle and Hahn have been wonderful to work with. Each vet has shown my 13 year old dachsund the kind of care any pet owner would want for their furry children. I completely trust them and their team at Bayou City to provide excellent care and attention to my pup!
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by Lauren Branch on 2015-09-07
Max's first appointment went very well. Everyone was very friendly and helpful. I will definitely continue to visit Bayou City Vet Hospital for all of Max's needs!
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by Anon on 2015-09-07
As always they did an excellent job with my dog. Were great in providing updates throughout the day on how he was doing. We have been going to this vet for 3 years and are very happy with their operation.
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by Stacy McCool on 2015-09-06
Dr. Flores is always a pleasure. She took extra time to take a closer look at my new kitten. She and Dr. Kyle are fantastic and I can't recommend them enough!
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by Anon on 2015-09-05
Our experience was great, as always NPS:
by Andrew Furtado on 2015-09-04
Great friendly, professional service. The veterinarians and staff truly love to take care of their patients and are always ready to provide sound/trustworthy advice or recommendations. Highly recommend to anyone looking for permanent veterinary services.
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by Thomas Zufelt on 2015-09-04
We had a very positive experience. They dogs enjoyed the interaction from the staff and vet.
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by Monica Castaneda on 2015-09-02
Such great, thorough staff!! I would never go to another facility.
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by Elizabeth Cavenaugh on 2015-09-01
Wonderful, caring vets and staff!
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by Becki Tripathy on 2015-09-01 Everything regarding my experience with BCVH is excellent! Staff, vet techs, Dr. Kyle!! Usually do not wait more than 10 minutes for our appointment and always feel we are the focus of attention while we are there.
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by Anon on 2015-08-28
Extremely friendly staff, great to my pup. The offer is very clean. The staff was running late that day and the fees are pricey
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by Jared Vercher on 2015-08-26
Great experience. Should have started bringing my dogs here a long time ago.
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by Rachel Tate on 2015-08-25
The entire staff is very friendly and helpful. All of my questions get answered and they make sure to assess my needs usually before I even ask! The office is kept clean and I never have to wait more than 5 to 10 minutes, which is amazing!
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by Charles Caliva on 2015-08-25
You guys are the BEST! Your love of our pets is apparent from the moment you walk through the door. Thank you for your loving and compassionate care.
NPS: by Gary Bueckner on 2015-08-24
A very loving and caring staff.
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by Gerrie Richards on 2015-08-24
Dr and Staff are wonderful. Aways on time, and have the patience to take the time to go slowly with my very nervous dog, to get her acclimated to being touched and approached. A loving and comfortable caregiving experience.
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by Mike Szymecki on 2015-08-22
Excellent staff! Could not be more pleased with our first visit there, thank you!
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by Martha Steen on 2015-08-21
Bayou City Veterinary Hospital is the BEST! Tiny looks forward to his appointments, feeling as if he is visiting friends, from the minute he walks in, to the minute he leaves. The staff is excellent, both in their care and their attitude toward the patient ant the patients family. Never would we allow anyone else to take Tiny to the back without us! Tiny was known as being uncooperative and mean at his last veterinary clinic, before we moved and found Bayou City. He wasn't going to cooperate when being weighed, but, the staff worked with him until he jumps on the scale, sitting proudly, as if to show everyone he is happy to be visiting Bayou City. Of course, the treats help! Bayou City has reinforced our trust and Tinys trust in a vet clinic who is professional, friendly, and loves what they are doing. We refer dogs to Bayou City Veterinary Hospital to everyone looking for a clean, friendly, place to take your dog for ALL procedures......
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by Holly Johnston on 2015-08-21 This is the best vet office I've experienced!
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by Francisco Vives on 2015-08-18
Very friendly staff! Literally moved to this area and looked for Dr. Kyle. Great Vets!
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by Ryan Rydman on 2015-08-15
Definitely switching here permanently. Loved the whole experience!
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by Jennifer Ralston on 2015-08-15
I love the service provided at Bayou City Veterinary Hospital. They take wonderful care of my 3y/o Yorkie-Poo, Molly. All of the staff are friendly and helpful. Dr. Flores always takes time to discuss any questions or concerns I have related to Molly's health and behavior. I would recommend BCVH to anyone seeking veterinary care for their beloved pet.
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by Kylee Studer on 2015-08-13
The entire staff was very friendly and efficient. It was a great experience.
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by Joyce Hays on 2015-08-05 Excellent! Vets and staff are very caring and efficient.
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by Stephanie Elsy on 2015-08-01
Wonderful place! My cat was injured and the staff got me a quick appointment and the doctor and the tech were very gentle and thorough, explaining each thing as they went thru the exam.
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by Paul Tucciarone on 2015-07-30
Bayou City Veterinary is very professional. They are kind, sensitive and wonderful to the animals. We especially love Dr Kyle. Paul
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by Wade Washington on 2015-07-30
Great location, very affordable and excellent service!
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by Marjorie Reichard on 2015-07-29
Dr. Kyle. Is awesome! She takes care of our dogs like they were her own. She is also very understanding with the emotional humans
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by Betty Gonzales on 2015-07-28 Very friendly and knowledgeable staff.
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by Anon on 2015-07-27
Amazing staff! So helpful and informative.
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by Carol Mundie on 2015-07-27
The staff and doctors are just outstanding! All are truly caring.
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by Anon on 2015-07-25
There was no wait time, which was awesome for my cats who don't like to travel. Everyone was friendly, the room was clean and the fees charged were very, very reasonable. All in all, it was a very good experience for my cats who are generally shy around new people. Thank you!!
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by Lindsay Byrne on 2015-07-24
Everyone was so polite and very gentle with my cats. I will definitely bring the cats back!
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by Celina Lawson on 2015-07-21 I was beyond impressed with the care my dog received! Everyone was so friendly and helpful!
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by Fernando Martinez on 2015-07-21
The staff was so great and super welcoming. I'l just welcomed my first puppy in my family and I JD lots of questions in which they were knowledgeable in giving advice and answering them. Looking forward to visiting the next time!
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by Anon on 2015-07-18
Ever since his surgery, Max is reluctant to visit the vet, but the doctors and staff at Bayou City always find a way to make him more comfortable.
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by Pat Sullivan on 2015-07-18
Dr. Kyle is wonderful as always. Won't take my dog anywhere else.
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by Jennifer Harris on 2015-07-18
Overall, had a great experience!
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by Lauren Postler on 2015-07-17 Always appreciate Dr. Brenda's thoughtful attention!
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by Roxanna Villarreal on 2015-07-17
I would not take my pets to any other place. Dr. Flores and her staff are very kind and care about pets. I recommend Bayou city veterinary clinic to all my friends with pets because I know they get the best treatment with Bayou city
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by Anon on 2015-07-16
David and Dr. Kyle were both fantastic. I'm a first time dog owner and they gave me great advice and treated my dog extremely well. Great place and great service!
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by Jyoti Barnes on 2015-07-14
Dr Flores and her team were great. The office staff called my old vet (in NYC) to get Lebowski's medical records. They called the next day to see how he was doing after vaccines. He's a pretty anxious guy but they handled him well, and we're able to do blood/lab work without me holding him. They were very honest but not judgmental about his awful front teeth, and fleas (eep!). I felt awkward asking about the price of the heart worm shot because everyone was so nice! But when I did ask I got an honest answer. We got an estimate for a teeth cleaning which was helpful and they set honest (but not judgemental) expectations that he might lose some teeth. Overall a very positive experience and we will be going back.
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by Rachel Freeman on 2015-07-14
Yesterday was the first vet visit for our new puppy. The whole experience was great and our vet was wonderful with our pup. The staff are all incredibly friendly. The place is bright, and clean, and made for a very easy and released visit for us. We're so happy we found such a perfect fit for our new little guy.
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by Anon on 2015-07-14
The vet tech was thorough and knowledgeable. Dr. Flores, as ALWAYS, was wonderful.
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by Kristen Caillier on 2015-07-11
Dr.Kyle and her staff are always wonderful!
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by Elizabeth Burn on 2015-07-07
The growth in this veterinary hospital is impressive but not unexpected given the quality of professionalism from the moment you step in the door until you leave. It is such a relief to know that my pet is no longer traumatized to get simple care like nails trimmed to major surgery. Following Dr.Kyle to her hospital was the best "no-brainer" decision I ever made. I thank her again for treating my pet, and the entire staff which allows for this level of care to be consistently available. Thank you Bayou City Veterinary Hospital !
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by Anon on 2015-07-06
Always have a great experience here. Everyone is extremely friendly and my dog gets so excited to be there! Sometimes I am surprised by the high bills, but the quality of service is really good. And I really wish you offered 5:30 PM appointments. When I first started bringing my dog here you offered some 5:30 appointments, but now you don't. It's a little frustrating because I feel like I may need to now switch vets, and I really don't want to :(. The flexible hours is one of the big reasons I started coming here in the first place.
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by Anon on 2015-07-04
The office was kind enough to fit us in last minute though we did not have an appointment as my dog is a long time patient of Dr. Flores. The vet tech, Sam, was very kind and gentle with my dog and Dr. Flores is always great at handling my dog's health issues. She is very thorough, diligent and up to date on the latest protocols and treatments. It is expensive but this is a case of 'you get what you pay for' as Dr. Flores is the best veterinarian.
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by Judith Arnold on 2015-07-03
I love the care and attention you receive at the clinic and Dr. Kyle is absolutely the best. I have a toy poodle who is very hyper and yet they treat her like she is the most well behaved dog in the clinic. It is very difficult to find a good practice today and I am so grateful to have found Bayou City and Dr. Kyle.
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by Anon on 2015-06-29
Great care. Great service!
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by Genie Joslin on 2015-06-28
Very friendly, personal, and thorough!
NPS: by Emily Trout on 2015-06-26
Dr. Kyle and Dr. Flores have both taken exceptional care of my two dogs and various dogs I have rescued over time. They are generous with their time, incredibly thorough, and caring. They truly care about their patients and the families. I would highly recommend Bayou City Vet to anyone with pets.
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by Eric Bertucci on 2015-06-25
Had a great experience. Organized, on-time, very friendly and knowledgeable staff.
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by Julie Irvin on 2015-06-23
They are the best vets!
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by Julie Irvin on 2015-06-23
They are the best vets!
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by Edward Beau Ashley on 2015-06-22
Dr. Kyle has been amazing with my two dogs - and she remembers us every time we visit! This office is clean, personable, and I never feel as if we are being pushed to buy unnecessary products. Very professional!
NPS: by Elisabeth Gleeson on 2015-06-20
All technicians and Dr. Kyle were very welcoming and informative as we went through a wellness exam and shot renewals.
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by Kisa Freyre on 2015-06-19
We moved here from Oklahoma City where we loved our vet...we were worried as we had not yet found a vet we liked in the Houston area...well....we found it at Bayou City. We are so grateful for the attention and care we received. I felt like the vet and staff were genuinely passionate about animal care and made us feel so welcome.
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by Stephanie Kuzydym on 2015-06-17
Everyone was very caring and open and loving to my puppy and his excitement to being in a new place. They took great care of him and called to check up on him as well.
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by Anon on 2015-06-16
Bayou City Veterinary Hospital has treated our 14 year old mutt since we moved to Houston 10 months ago, and we couldn't be happier. Our dog has congenitive genitive heart failure, along with other older dog health issues. The veterinarians are very excellent at listening, recommending treatment based on your animal's specific needs, answering any questions and being loving toward our dog. The vet techs and receptions are also very attentive, patient and loving with our dog. Our dog is always excited to see her friends at Bayou City, and the staff make going to the vet easy on pet owners as well.
NPS: by Kristy Godbold on 2015-06-13
Staff are knowledgable and friendly. Vets are equally knowledgable and friendly. Trust my dog with their care!
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by Rita Garza on 2015-06-13
Great experience!
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by Anon on 2015-06-12
Very friendly staff and my dog was not very stressed when I came to pick her up after a day of tests. Trying to get parking is the only difficult thing I experieced.
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by Lee Ortiz on 2015-06-12
The staff was awesome and extremely attentive to our baby. The environment is friendly, bright and exceptionally clean.
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by Anon on 2015-06-11
Personable & extremely friendly. Knowledgable staff who showed that they really care about your pet(s).
NPS: by Kim Poer on 2015-06-11
Friendly, helpful, tuned into the needs of my dog they do a great job of putting her at ease. They are great about taking time to listen and sneer my questions. I also appreciate the check-in phone calls after we were in to ask how she is doing.
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by Anon on 2015-06-08
I highly recommend Bayou City Vet! I've been going to them a little over a year and have sent 3-4 friends. EVERYONE is wonderful, the doctors, techs and ladies at the desk. They are all so helpful and caring. The doctors are thorough yet mindful of your wallet. Bayou City Vet is worth the money for great care and peace of mind!
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by Anon on 2015-06-08
Dr. Kyle was super friendly and took her time with Ellie since Ellie has some anxiety issues. We will definitely be back for any of Ellie's appointments and we'll recommend this clinic to our friends. Thank you for your great service! :)
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by Aaron McAllister on 2015-06-08
Danny and Dr. Hahn were incredible and very interested in the best care for Phoebe. They were both extremely thorough and exact when it came to understanding and then treating my special girl.
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by Chris Gross on 2015-06-04 This is my first time having a pet, I adopted a kitten and brought her in for her first visit. The staff was very helpful and gave me good next steps.
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by Anon on 2015-06-02
Very nice and thorough.
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by Chrystal Broughton on 2015-05-29
Very nice place. Staff was excellent. Fairly quick.
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by Ashley Cornner-Patel on 2015-05-17
I love Dr Kyle and love she showed for my dog Ruby. She genuinely cares for my pet. I will definitely be back.
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by Michael Copenhaver on 2015-05-16
Dr. Kyle treats my dog like it was her own family member.
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by Tanner Baker on 2015-05-14 Thought my apt went very well and the staff was very attentive and answered my laundry list of questions. Made everything very easy and yes, I will continue to use Bayou City for my dogs care as I felt very confident in their competency and compassion! Great Job in making me and my pup feel welcome!
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by Erica Osborn on 2015-05-14
My appointment started on time and the staff were friendly and knowledgeable. They were able to answer all of my questions and recommend medication for fleas.
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by Chris Prusiecki on 2015-05-12
The animals were really well taken care off, and we also had a fantastic time with the staff
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by Maggie High on 2015-05-08
Excellent experience!!
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by Anon on 2015-05-07
The doctors and staff are very caring and helpful. They provided excellent medical care for my dog who needed surgery. I appreciated very much the follow-up calls in the days after the surgery.
NPS: by Emily Schupp on 2015-05-05
Awesome!! Rosie loved Dr Kyle! She's great!!!!
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by Carlos Arcos on 2015-05-05
This was my first visit and the staff was friendly and courteous. I met with Dr. Flores who explained the procedure my dog would be having and answered all my questions clearly.
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by Emily Jaschke on 2015-05-05
Perfect!
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by Anon on 2015-05-05
Extremely friendly staff and quick process for examination.
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by Gen Graham on 2015-05-03
Great staff great doctor!
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by Andrea Baldi on 2015-04-30 Doctor Flores is great!
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by Courtney Miller on 2015-04-28
My experience was great! Both Yvette and Dr. Kyle were very thorough and helpful!
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by Becky Earle on 2015-04-25
Nice staff, great vet - Dr. Kyle!
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by Julie Young on 2015-04-25
Everyone at Bayou City was very friendly. My dog, who is usually scared, was comfortable. Dr. Flores spent time with Lexi and seemed very knowledgeable. We will be back.
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by Sally Heckelman on 2015-04-22
The staff is always friendly and helpful, both at the desk and the Techs in the back. I really like both of the doctors. They have wonderful personalities for both owner and pet. But more importantly, I trust their clinical knowledge and advice when I have questions. Raleigh is always happy to walk in the door; no struggles, ever.
NPS: by Anon on 2015-04-22
I was very happy with my first visit to Bayou City Vet Hospital. The office was clean and pleasant. The staff was kind and helpful. The tech's were very nice and knowledgeable. The vet was extremely nice and explained everything very well. I felt comfortable there and will continue to bring my pets here.
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by Gayla Hoopingarner on 2015-04-18
I absolutely could not have been more pleased with the entire staff at Bayou City. Dr. Han so caring and committed to finding the problem with Madison. She was so easy to speak with and I felt like I had known her forever.
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by Miriam Lopez on 2015-04-18
They provide a great service, all the staff is always friendly and actually care for your pet.
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by Anon on 2015-04-16
For a first-time visit, my experience could not have been better! My little dog had been having cluster seizures throughout the night and I called at 7:30 to see if I could get in to see a doctor. They told me to come right over and the doctor would see me. The ladies at the front desk were super sweet. Dr. Kyle came out and sat beside me to get the scoop on what was going on with my dog and then let me bring her back to the back and put her in a cage for the day. They did blood work, gave her fluids and meds and I picked her up at 4:30. Again, Dr. Kyle came out and sat with me and told me what had been done and what she was recommending. She answered all my questions and was so very kind. I'm so glad I have found a vet "with feeling" that I can depend on for my pet's needs. Thank you so much!
NPS: by Janak Kulkarni on 2015-04-16
Dr. Flores and her staff did an excellent job with our new baby yorkie. Excited to have them going forward and continuing the great level of service.
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by Travis Womble on 2015-04-14
Great people!
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by Anon on 2015-04-14
Knowledgeable, caring staff!
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by Beth Thompson on 2015-04-14
The doctors and staff are wondeful! Lexie, our 7 year old lab, was very comfortable and received great care.
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by Jeff Bourdier on 2015-04-13
Very nice and knowledgeable people.
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by Beverly Peterson on 2015-04-13 My experience with Bayou City Vet was exceptional. The staff went out of their way to make me and my bog feel welcome! They treated my dog as if he was one of there own. I would highly recommend them! Great Place!
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by Anon on 2015-04-12
Friendly staff. Attentive vet and flexible scheduling. Thanks a lot!
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by Anon on 2015-04-11
Great staff
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by Ross Lott on 2015-04-11
Excellent care and very friendly staff and Doctors. Highly recommend!
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by Jessica Lane on 2015-04-11
Yesterday was my first time at Bayou City and I loved it! It was easy to make an appointment, they were quick but still very attentive. So glad I've found this place!
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by Anon on 2015-04-10 The vet did not walk in and speak to or pet my dog, which I've never known a vet to ignore but instead proceeded to say--first thing--that they want their clients to make appointments. I can understand discouraging walk-ins but come on--first: I was the only client in the clinic and second: I usually do make appointments or at least call first, but I was extremely concerned about my dog, which is why I rushed him to the vet in the first place! I don't think that should have been the first thing the vet brought up--isn't that an administrator's job?--and I don't like that she never once acknowledged my dog or tried to put him at ease. The vet assistant was wonderful, but I'm looking for another, different, CARING vet.
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by Ryan Almon on 2015-04-10
They were fantastic! I'd highly recommend them to any friends and family.
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by Laurie Miller on 2015-04-09
Always a good experience for us! Staff goes above and beyond and Dr. Kyle is so good with Nike. We feel very comfortable here and that is why we drive so far for our appointments.
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by William Hogg on 2015-04-07
Vet and technicians were very helpful, courteous, and kind. My dog was pretty nervous and they were so great in helping calm her down while they performed the exam.
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by Clemmie Johnson on 2015-04-06
Great service! NPS:
by Anon on 2015-04-05
Extremely kind & efficient staff with veterinarians who are excellent diagnosticians.
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by Bruce Coy on 2015-04-03
The place is clean and the people are friendly. However, I have to get used to paying more. I know that Washington is not cheap so I am paying for your location. I just need to decide if location is OK. It is out of my way.
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by Allie Keaton on 2015-04-03
Love them
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by Prashant Krishnan on 2015-04-02
Dr Flores and Meggy were brilliant to work with. They gave me great information. The staff is friendly. I had a great experience and I will go back whenever needed
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by Anon on 2015-04-01
Was not happy with Dr. Flores, but the staff and Practice Mgr were amazing and they are the reason I will return. Look forward to meeting Dr. Kyle, for our next visit! NPS:
by Helen McLaren on 2015-03-31
Excellent care for my cat. A very pet focused practice and great explanation of treatment plan
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by Jaime Guarino on 2015-03-30
Our first visit and Dr. Flores was great! Always scary to see a new vet, but now no worries all of our four legged kids will be coming here. Thanks for fitting us in and taking care of Zoe so well.
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by Victoria Franco on 2015-03-27
Dr.Kyle was wonderful!
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by Ashley Teunis on 2015-03-19
Great facility. Very clean and well planned. Didn't have a long wait to be seen, unlike my dog's previous clinic vet clinic. Dr. Kyle saw my two dogs and gave them the most thorough exam they've had in years. My dogs liked her and so did I. I highly recommend this practice if you're looking for a nice, clean clinic with a knowledgeable and friendly staff.
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by Anastasia Fress on 2015-03-18 The entire staff was so friendly and showed our little fur baby so much love and attention. They were very fast while still taking the time to answer all my questions and make sure our pup was taken care of very well. I highly recommend this vet. It is modern and clean and my pup felt very safe and loved.
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by Anon on 2015-03-17
The front office staff was friendly and especially so the Vet Tech. The Vet was great as well and answered my questions. Only downside I experienced was the wait time which took almost 1hr upon my arrival. Had an appt at 12 and didn't get to see the Vet nearly closer to 1pm. Overall service was great but given the long wait time I had to rate this visit as an Average but would recommend them. Secondly, I felt that the vet bill was on the higher side compared to other vets for the services(ie $56 for an office examination).
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by Alan Sutherland on 2015-03-14
As always the staff is friendly and efficient. Dr Kyle is wonderful and loving with our dog
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by Jessica Myers on 2015-03-13
Love this place!
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by Stacy McCool on 2015-03-11
Always friendly and fast. They are always careful with my skittish kitty
NPS: by Katelyn Joslin on 2015-03-11
I just moved back to Houston and after an awful experience at another clinic, I was in search of a new vet. This was my first time visiting Bayou City Vet Hospital and my pup and I LOVED it! When I walked in, I was shocked at how nice (and clean!) the waiting area was! The women at the front desk were very helpful and kind. They were also patient, considering my 2 year old lab, Jada, might be the most hyper dog in existence. Sam brought Jada and I back into a room within five minutes of us arriving and asked all the necessary questions, checked Jada's shot records, and provided me with a few different things she suggested we get done that day. I especially appreciated that she asked which ones I wanted to do instead of just doing them and billing me for it afterwards. That's definitely not something you see at every vet clinic. She was also very accommodating... she asked if I needed any coffee or water and constantly checked to make sure both Jada and I were comfortable. A few minutes later, Dr. Flores walked in. She. Is. Wonderful. She gave Jada her exam (which is pretty customary anytime you go to a new vet) and was as sweet and gentle to my pup as I am. She gave her a vaccine (and 3 treats) and loved on her some more. After receiving the results of Jada's blood work, Dr. Flores came in to deliver some bad news. She was gentle, but informative, and laid out all of my options as well as their respective costs. She was knowledgeable, personable, and just all round very kind. I think by the time we left, Jada had somewhere in the ballpark of 10 treats. She loved it, obviously. All of this seems like it would have taken forever, right? Wrong. I was in and out in 30 minutes after doing an exam, blood work, a vaccine, and medication. Even after receiving bad news, I had to give them five stars for their cleanliness, professionalism, knowledge, and kindness. I think we have found a permanent vet!
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by David Herndon on 2015-03-07
Great Vet who listens to your questions and addresses your concerns. Dr. Kyle is a genuinely nice person who cares about your pet.
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by Anon on 2015-02-27
So nice people! I'm really glad I found this place. NPS:
by Vanessa Harper on 2015-02-27
The ladies at Bayou City Vet are amazing! I highly recommend Bayou City Vet!
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by Anon on 2015-02-27
The docteur and the staff are very kind and so great!
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by Jordan Winzenried on 2015-02-26
The location staff and overall I was very pleased. However when the sign says closed til 215. I expect the doors to open at 216. That's my only complaint. Everyone went out of their way to make sure EMMA and I had been taken care of and an apology was even issued by staff members for running later.
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by Gary Bueckner on 2015-02-23
Very friendly doctors and staff. Extremely thorough exam and assessment. Would recommend very highly.
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by James Brookshire on 2015-02-23
This was a very good experience, just like the first time. Courteous staff greet you and prompt services. NPS:
by Rachel Tate on 2015-02-21
I went in for my first visit yesterday, I wanted a primary care vet for my puppy and a place I could rely on to be overall awesome. And I found it! Every person at Bayou Vet was polite, helpful, and so sweet to my little pup. There was a smile on every staff member's face. Every person I spoke with, the front desk personnel, the nurse, and the doctor, answered every question I had, worked so well with my puppy, and made excellent suggestions for future care. I'm so happy that I found a great clinic on the first try! So many places have terrible reviews on customer service and satisfaction that I was worried about finding a reliable place. Based on such a great first visit, I feel like my pup is in good hands whenever I take her back :)
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by Bess Yeary on 2015-02-20
I have found a new vet! So professional and friendly to people and four legged friends!
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by Katherine Hughes on 2015-02-17
As always, the staff and vets are so caring and kind. They are always willing to listen and just chat about our animals.
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by Kate Daniels on 2015-02-14
Dr. Kyle is awesome. She and all the staff really do care about the animals and keeping them healthy. I would highly recommend to anyone.
NPS: by Anon on 2015-02-13
Absolutely the best!
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by Anon on 2015-02-13
My dog had his first visit yesterday, and I was very pleased! For being such a big dog, he sure was a weanie! My dog has "white coat syndrome" and everyone was very friendly and made his experience the best it could be. They were very helpful and really took my dogs health to heart and I appreciate that. I would definitely recommend taking your furry children there!
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by Sandy Mladenka on 2015-02-12
Employees are all very nice and know their business
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by Victoria Persichetti on 2015-02-10
We were in and out! Which is a dream come true for me! Especially coming from working in an animal hospital. I was quite impressed. Hope you all have a wonderful week!
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by Sharon Zavala on 2015-02-09
Was worked in without delay. Friendly staff. Great vet. Petunia is happy to have a new doctor. NPS:
by Suzanne Schleicher on 2015-02-08
Dr. Flores took care of our dog Jake for many years. When he was succumbing to to a brain tumor, she was very kind and gentle. Now we have another rescue dog named Boone. Dr. Flores continues to care for him as she did Jake. Her staff is always helpful. We are in very good hands.
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by Stephanie Hearn on 2015-02-07
Always great to see Dr. Kyle! And vet techs are great too.
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by Anon on 2015-02-06
Everyone is nice there. Plus they're nice to my pets. I also like how thorough things are explained to me. I recommend them to anyone.
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by Joanna Lewis on 2015-02-05
Love Dr. Kyle. She is great with our animals. Would recommend her to anyone.
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by Annelise Golden on 2015-02-02 Best Veterinary Hospital in Houston! Took great care of my cat Charlie. Very professional and personable staff. Office and exam area were clean and did not smell funky like most vet offices.
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by Barrett Ross on 2015-01-30
The entire staff is friendly, helpful, and extremely knowledgeable. In short, highly recommended!
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by Tammy Friedeck on 2015-01-29
I've moved often and selecting a new vet in each new area is always a stressful situation. I'm so glad to have found Bayou City Veterinary Hospital. From my initial phone call to the point when I walked out the door from my first visit, I was impressed with their friendliness and service. Everyone at the front desk to the vet herself were personable and took the time to really make my dog feel comfortable. I will most definitely be a returning patient.
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by Jill Butler on 2015-01-28
We love everyone at Bayou City Vet Hospital, especially Dr. Kyle. Everyone takes such good care of our 3 pups.
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by Anon on 2015-01-28
The Veterinarian is wonderful; knowledgeable, caring and reassuring to the owners. What more can you ask for. The front office has a lot of people working. The checkout took some time. Don't know if this was a factor of being a first time visitor (filled out all my pet information on paper for them a week earlier) Not always a good thing when you have pets that just want to go home.
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by Anon on 2015-01-28
Wonderfully friendly and knowledgable, my visits here always go smoothly, and both cats are always well looked after.
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by Sherri Gordon on 2015-01-25
Had my dogs bathed and they both look great!!
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by Anon on 2015-01-25
Clean, fast, and professional.
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by Lydia Araujo on 2015-01-24
Awesome Staff
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by Shauna Fenton on 2015-01-23
Awesome staff; very caring; excellent care NPS:
by Margaret (Peggy) Helfert on 2015-01-22
Dr. Kyle takes excellent care of our pets, is very thorough and puts us at ease. I would readily recommend this facility to any pet owner!
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by Judith Arnold on 2015-01-22
Alexa's annual and the first time I met with Dr. Kyle. I have a hyper little poodle and always dreaded taking her to the vet but yesterday was wonderful. Dr. Kyle and wonderful David were great. They were patient and helpful with Alexa and I am so grateful I changed from my previous vet practice to Bayou City.
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by Gerrie Richards on 2015-01-21
Absolutely fabulous. Dr Flores and the staff took extra time to acclimate to my skittish dog. The most sensitive and caring group I have encountered in years. Well done !
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by Rebecca Stehle on 2015-01-18
Very thorough and attentive staff.
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by Jackie Adickes on 2015-01-17 Fabulous!
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by Anon on 2015-01-17
We give Bayou City Veterinary Hospital 5 Stars. Pretty much always on schedule with their appointments. No long wait in the waiting room. Most important they took extremely good care of our dog Miles as if he is their own. Veterinarians are very knowledgeable and did not pump my dog full of medicine which I highly appreciated. I already have recommended this clinic to several people. The clinic is very clean, something I look at...... if the front is clean you know the treatment and surgery area are clean as well. In general a fantastic animal hospital.
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by Beth Howard on 2015-01-15
Today my puppy was neutered. As always the staff and doctors were fabulous with both the dog and with me. Communication was excellent and the care could not have been better. This is the best vet hospital I have ever experienced!
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by Roxanna Villarreal on 2015-01-15
Dr Flores and her staff took great care of my dog whom was diagnosed with chronic pancritis. After our visit they followed up with us on many occasions. Ty
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by Chase Zieman on 2015-01-12
Convenient location, awesome and friendly staff, and great environment.
NPS: by Zack Webb on 2015-01-12
Overall extremely helpful with any questions, very quick to see the doctor and treat!
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by Edwin Cook on 2015-01-10
Excellent and attentive staff who really care about the animals. Dr Kyle was more than helpful in sorting out our stray dog and getting her checked over, thanks.
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by Laura Wells on 2015-01-10
Caring staff, great doctors.
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by Anon on 2015-01-09
I'm so happy that we moved our pets to this vet clinic when it opened a few years back. It is very close to our house and they are usually able to get us in to see them quickly even on a Sat. The staff and the two vets are all so nice, caring, and helpful. I referred several friends here and they have all be happy too. I feel so lucky to have this clinic in our neighborhood.
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by Elizabeth Burn on 2015-01-08
I'm so thankful to have a Veterinarian Hospital available for my dog's needs. From toenail trimming to major surgery, I know the entire staff will be caring for my dog as much as I do, or close enough. I rely on his companionship to maintain my own health as best as can be expected. As a rescue dog, Hunter-Green was terrified of going to the vet, until he met Dr. Kyle. I will never forget the first visit watching her sit on the floor and talking to Hunter until he had the confidence to walk over to her. She had completed his check up before he knew it. I knew we had found the perfect veterinarian for his needs. Most important, I discovered that if Dr. Kyle was unavailable, Dr. Flores could easily handle questions and needs as if she were his primary doctor. What a place to find to treat your pets, where compassion for all is most important. Thank you all who make up Bayou City Veterinary Hospital ; Thank You!
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by Anon on 2015-01-08
The staff and the doctors are very knowledgable and super friendly. I never have a problem booking an appointment and can get in quickly.
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by Bruce Bennett on 2015-01-08
Staff is caring, attentive, and thorough. These are people who genuinely care about people's pets.The doctor spent a lot of time explaining my dog's condition and answering my questions. Nothing was rushed.The reception area and exam room were clean, well lit, well appointed, and appear to be brand new (it was our first visit). I'm very pleased with the quality of care my dog received. Everything was first rate. Highly recommended.
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by Peggy Harvey on 2015-01-07
Great care, wonderful staff. Thank you!
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by Michele Supple on 2015-01-07 Great experience! Loved dr Kyle.
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by Lucy Sandoval on 2015-01-06
Everyone was very friendly and helpful. We will certainly go back.
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by Cheyne Hermes on 2015-01-06
Always great.
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by Scott Driver on 2015-01-01
Always a great visit!
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by Anon on 2014-12-30
Bayou City Vets seems to know what they are doing every time I bring one of my dogs in. I really love my little dog and they took great care of her. I do think they are a bit expensive, but I personally would rather pay more for quality than less not a great vet... I trust them 100% with my dog. If I did have to pick 1 negative aspect, it would be that they have 3 or 4 Receptionists and they come across as annoyed whenever I call. I know the Vet's and Vet Tech's are fantastic and all about customer service, but the Receptionists often times will say the Vet can not see my dog or they will not go above and beyond, which I know the Vets would.
NPS: by Emily Trout on 2014-12-29
Bayou City makes it easy to get my pets in and they do a thorough job of diagnosing and treating my dogs. Dr. Kyle goes way above and beyond for her clients and patients! I cannot recommend any other vet as highly as i recommend Bayou City Vet!
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by Melinda Parmer on 2014-12-28
They got me in very fast, even though I didn't have an appt, after Lucy had a face-to-face with a raccoon. She was fine! Just a couple of scratches on her nose.
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by Anon on 2014-12-28
Clean facilities, friendly and knowledgable staff.
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by Anon on 2014-12-28
Snotty staff
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by Fiona Frijlink on 2014-12-27
Very happy with the treatment Chloe receives at Bayou City Veterinary Hospital.
NPS: by Paula Voss on 2014-12-24
I Totally LOVED this visit!!! My fault it cost a bit, but hay, IT WAS A GREAT VISIT!!! Looks nice, SMELLS nice! It would be nice if Yall started a Senior Citizen Pay Plan, but most of the people that live around your office are in their 20-30's, so what's the point, right? LOVE Sam, Dan, & Dr. Kyle!!!! MERRY CHRISTMAS !!! I had One good night of no dog scratchin; gave em all the Nexgard today (Xmas eve)...we'll seeee!!! Just THANKS for being so patient with me and my pack!
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by Sujey Doctoroff on 2014-12-24
My cat and puppy LOVE Dr. Kyle! She gives us her undivided attention at each visit. Likewise, she is both knowledgeable and gifted in explaining my pet's health in a manner that reassures any anxiety I might be feeling. She has a gentle way with the animals -- even my mean kitty doesn't mind the visit! The entire staff is attentive and I greatly appreciate the fact that they will work with me in finding an appointment time that meets my crazy schedule.
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by Anon on 2014-12-20
I really like this place. The people are all nice and the place is clean. The doctors seem like they really know what they are doing. The one thing that would make it even better is if they had a separate waiting area for cats away from dogs. Most cats get scared with the trip and then to have to be in the room with dogs waiting makes it worse.
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by Anon on 2014-12-19
Fantastic docs ands staff!
NPS: by Lauren Owers on 2014-12-18
Fantastic. Love Dr. Kyle. Won't ever take my pets anywhere else.
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by Kim Craig on 2014-12-16
Pre-Visit: Website was clear and concise as to what to except for the visit and paperwork needed. Receptionists were clear, concise, and courteous. Emails were helpful in reminding me of the visit and what was scheduled for the visit. Visit: Check-in was easy. Veterinary technician was knowledgeable, helpful, and courteous. Veterinarian was courteous, able to answer all questions that I had, and I never felt like I was trying to be up-sold on un-needed products. Post-Visit: Still awaiting the results of some of the tests, so nothing to report yet.
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by Jason Gonya on 2014-12-15
The vets and techs at Bayou City are the very best in Houston. They go out of their way to take care of you're pets in the kindest, most thorough way possible. They are professesional as well as knowledgeable. No one is better. Their staff is top notch as well!
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by Thelma Garcia on 2014-12-14
I received a text reminder of both dog's visits that morning which was really cool. The staff was very friendly as always. The wait was short even though I arrived a few minutes late. The vet tech was awesome; very friendly and gentle with my dogs. Dr. Flores is the BOMB. I love her technique and professionalism. Her intuition when it comes to my pets is amazing. She is also very gentle and genuinely cares about her clients and their owners.
NPS: by Kris Szudajski on 2014-12-14
I really noticed their commitment to "Cat Friendly Practice" - my cat was unusually uncooperative and the staff was patient, professional and successful with my hissing, frightened cat. Thank you!
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by Anon on 2014-12-14
As always excellent both my regular visit and the emergency visit few hours later. It is worth my while to drive the distance everyone is fabulous.
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by Anon on 2014-12-13
Wonderful and compassionate
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by Margaret (Peggy) Helfert on 2014-12-13
Dr. Kyle and the staff at Bayou City Veterinary Hospital have taken exceptional care of my dogs since we started taking them there two years ago. They are kind, thorough and really care about us as a family. I wouldn't trust my fur babies with anyone else and we highly recommend them.
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by Anon on 2014-12-13
Dr. Kyle has been great with my Wheaten Terriers, most notably with my older one who has a bad back....she always takes the time to discuss options and is open to questions and gets more information to us when we need it. She seems to genuinely love dogs. Appointments are easy to get and follow up by email or phone with test results or questions is prompt. We wouldn't go anyplace else! NPS:
by Cheryl Nitishin on 2014-12-13
Drs. Kyle and Flores have both been genuinely caring to Yardley - I know and trust they consider Yardley's health of utmost importance!
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by Kristy Godbold on 2014-12-12
Fabulous staff. Knowledgable and friendly
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by Carol Mundie on 2014-12-11
I highly recommend Bayou City Veterinary Hospital! They are great with their patients and the owners. It took going to 2 other local (and highly recommended and highly expensive) vets before I finally found the "right" place for my dog's treatment. The doctors will take as much time as needed with each appointment and actually listen to what you, the owner, are saying. The support staff is wonderful too. Everyone cares! This place is the BEST!
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by Anon on 2014-12-11
This is a beautiful, clean, expert veterinary clinic, with a staff of friendly, helpful faces! Dr Kristy Kyle is such a thorough, informative veterinarian; while at the same time, she is bubbly and positive! You can immediately tell that she is not only highly skilled but also loves what she does. She listened to all my concerns and went above and beyond to provide me with information that I needed along with a treatment plan for my beloved pup. The whole staff was also really patient with my 80lb, overly affectionate, alpha male Shepard, Collie, etc., mix! He is very strong and can be quite a handful; especially if he isn't so sure about what's happening to him (he is a rescue with an unfortunate past and some trust issues with strangers to say the least); the staff and Dr Kyle handled him expertly and calmly, with great results! It was a great experience all around! This clinic is the perfect location for Heights, Washington, Downtown, Midtown and Montrose folks! I highly recommend that you give them a try; you will be pleased!
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by Aaron Villarreal on 2014-12-11
Great Place!
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by Anon on 2014-12-11
Exceptional service. My husband and I have a puppy who actually looks forward to coming to the vet! Dr. Kyle has provided our puppy excellent care and provided us the comfort of knowing he is in good hands when he goes to Bayou City. Bayou City provides the quality of service that you'd expect if you were their only client. We even get follow up phone calls to check in to make sure our puppy is ok after getting shots.We will be lifelong clients and are forever grateful for these wonderful people.
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by Amber Vial on 2014-12-10
The staff was friendly and wonderful with my Boxer. They were very clear on what they were doing and why and helped calm my nerves when we found a tumor. They scheduled her that day for surgery in the coming week. -Amber
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by Barbara Kertz on 2014-12-10
Dr. Kyle has cared for my dogs and cats for many years. She is a superb and compassionate veterinarian! NPS:
by Aaron McAllister on 2014-12-10
I'll just copy and paste my Yelp review (which I copied and pasted from my Facebook review): My poor pup was in bad shape, she had a skin infection and it was getting worse. Home remedies just weren't cutting it. Due to a bad experience at my previous vet, I was apprehensive about taking Phoebe somewhere new. Though I was anxious, Bayou City Vet Hospital was professional, and more importantly, kind. The staff was all very thoughtful and professional. Our vet tech was awesome. Above all, Dr. Hahn was SUPERB. The skin condition was diagnosed easily enough, and Dr. Hanh even noted an undiagnosed problem that could have went without notice. I was also nervous when it came time to pay, since surely these were premium services I was paying for. However, their fees were entirely reasonable. Since the visit, they've called TWICE (in a week) to check on Phoebe. Now, that's what I call customer service. Oh, and they've got Saturday hours too.
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by Angie Poellinger on 2014-12-10
Dr. Kyle and staff are the best!! They are caring, kind, considerate, and professional. They take into consideration you and your pets needs without giving unnecessary treatments. I highly recommend them!
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by Donna Aversano on 2014-12-10
Exemplary veterinary care with compassion and attention to detail.
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by Katharine McGinn on 2014-12-10
We always love coming to Bayou City Vets! NPS:
by Nancy Brown on 2014-12-10
I am so grateful that I found Dr. Kyle ! I adopted a stray who not only has heartworms, but also has behavioral issues . Dr. Kyle and her staff have been so understanding, patient and kind helping him with all his problems! Bayou City Vet is the fourth place that I have tried over the years and none of the others even compare to it.
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by Allison Christy on 2014-12-10
Great service!!
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by Sharron Sanborn on 2014-12-10
Service was prompt, thorough, and caring. What more could you ask for?
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by Lea Tcholakian on 2014-12-10
Doctor Kyle and Meggy were extraordinary. They really formed a bond with my dog and with me. They gave her a shot without her noticing! You leave feeling like they care and then they called the next day to see how she was doing! I have never felt more comfortable with a pet's health. Would that I could bring my children to them, if I had children, of course. Ha. The front desk staff was competent but not friendly and in the end, I guess that's what we need.
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