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Ruth Porat, Chief Financial Officer of Alphabet and Google at the Morgan This transcript is provided for the convenience of investors only, for a full recording please see the Morgan Stanley Technology, Media and Telecom Conference webcast. ​ ​ Ruth Porat, CFO, Alphabet and Google at the Morgan Stanley Technology, Media and Telecom Conference on March 3, 2021 Brian Nowak (Morgan Stanley): Good afternoon, good morning, maybe good evening, ​ wherever you are. We are thrilled to have you all on day three of the Morgan Stanley 2021 Virtual TMT Conference. This afternoon we are joined by the CFO – Ruth Porat, the CFO of Alphabet. Thank you so much, Ruth, for joining us. Ruth Porat, CFO Alphabet and Google: It's great to be with you. ​ Brian Nowak (Morgan Stanley): There's always a lot of exciting things going on in the ad ​ markets and at Alphabet and the evolving, really, overall world. So we always love to sort of sit down and chat with you about the latest and greatest. Before we get started, I do have to start with all the disclosures. Please note that all important disclosures, including personal holdings disclosures and Morgan Stanley disclosures, appear on the Morgan Stanley public website at www.morganstanley.com/researchdisclosures. If you have any questions, please feel free to reach out to your salesperson. Some of the statements that Ms. Porat makes [sic] [may make] ​ ​ today may [sic] [could] be considered forward-looking. These statements involve a number of ​ ​ risks and uncertainties that could cause actual results to differ materially. Any forward-looking statements made by Alphabet [sic] [Ms. Porat] today are based on assumptions as of today, ​ ​ and Alphabet undertakes no obligation to update them. Please refer to Alphabet's Form 10-K for a discussion of the risk factors that may affect actual [sic] [its] results. ​ ​ Ruth joined Alphabet as SVP and CFO in May of 2015 and has held the same title at Alphabet since its creation in October of 2015. Prior to her time at Alphabet, she was an Executive Vice President and CFO of Morgan Stanley, she is a member of the Board of Directors of the Blackstone Group Inc., the Council on Foreign Relations, and the Stanford Management Company. Ruth, it's always great to sit down and talk, even if it's virtual this year. Ruth Porat, CFO Alphabet and Google: It's wonderful to be with you, and hopefully everyone ​ out there is staying safe and healthy. Good to be doing it this way rather than trying to get us all together. Brian Nowak (Morgan Stanley): It's amazing what a difference a year makes. And as we were ​ just saying, hopefully one year from right now we'll all be together in San Francisco. Ruth Porat, CFO Alphabet and Google: Well, I think we can all remember probably the last ​ event we were all together in was your event this time last year, and then immediately started moving to work from home. It has been quite a year, but great to be with you. Brian Nowak (Morgan Stanley): It's been quite a year. There's a lot of goings-on, a lot of ​ topics to talk through. So I wanted to sort of just start with a high-level discussion around how 1 things have changed and kind of the priorities for the company. You're approaching your six-year anniversary now at Alphabet in a couple of months, and some things have changed: we’ve got new revenue and segment disclosures, we've got more capital returns. But there are some factors that don't change: still investing for long-term growth, driving innovation, et cetera. So maybe talk to us – here we are, March 3rd, 2021. What are sort of, in your mind, the key priorities for Alphabet heading into '21? Ruth Porat, CFO Alphabet and Google: Well, thank you for the way you framed it. I do feel ​ like the changes we've made over the past six years have really enhanced our overall execution. At the core, we still remain very focused on prioritizing investments for long-term value creation. And I would say that if there are two themes that we keep coming back to – first is the importance of AI. You can see it in everything from what we're doing in Search all the way through to Cloud. Our view is that it enhances our ability to deliver for users, to deliver value. A couple of years ago, Sundar talked about the fact that we had moved to AI-first and that certainly is reflected in capital allocation, the way we're thinking about it. The other that we talked about on the earnings call is really the trends that we saw going through COVID, and that's the acceleration of this digital transformation. Everything from how we see commerce, to the way people consume content, to the way we're doing this conference today, to the way we're all working. And so we've really spent time thinking through what does that imply for investments, the pace of investments, so we can maximize the opportunity there. Beyond investing for growth, as we've talked about at prior conferences, we focus on where can we optimize resources within any particular product area, what kinds of investments are key to really fortify operational excellence, everything around our technical infrastructure, privacy, security, content. We look at, obviously, acquisitions and investments and then finally, capital returns. So that's the general framework for investing. Brian Nowak (Morgan Stanley): It's a good perspective. It's a good starting point as well ​ because you talked about the digital transformation that came from last year. So I guess maybe – I was curious about a little look under the hood about how last year's acceleration in digital transformation changed your internal priorities and just changed your approach for what you really need to focus on to continue to drive the company and help advertisers coming out of the COVID situation. Ruth Porat, CFO Alphabet and Google: Well, probably the easiest way to think about it is ​ going through a couple of the product areas. So, for example, one of the exciting upsides we see is the opportunity in e-commerce. And I know you're familiar with the recent Commerce Department data that suggests that e-commerce in the fourth quarter of 2020 was up 30% versus the same quarter last year, whereas offline retail was up only low single digits. And we're certainly seeing the same in our business. [The year-over-year growth rate in retail searches in the fourth quarter of 2020 was more than 3 1 times the rate as compared against the same period the prior year. ]​ And so what we've been ​ focused on is how can we help retailers with their physical store presence better connect with 1 This sentence was corrected to fix a misstatement. 2 consumers, really address what is it consumers need, whether you're looking at Search or Maps, some of the changes you've seen. Like, what about curbside pickup, or what about hour changes, any of the delivery issues? How can we make our product evermore useful and helpful both for consumers and for merchants? On the Cloud side, we've similarly seen a real acceleration and some exciting innovations coming out as a result of COVID. Most recently, we talked about our Intelligent Vaccine platform in which we're looking at how to help states with supply chain management so that they can get the vaccine to the right place at the right time within a particular state. We're looking at the sign-up process. Early in the COVID – kind of moves, what we saw was the utility of our Cloud, our team, to help states as they were thinking about how can you better provide services that constituents need. So, for example, what about those unemployment disbursements, answers to questions? And then another great example for not only governments but businesses is what can we do on our customer support? And so we innovated with AI – what we call contactless customer support. So in multiple languages, we can do triage on incoming questions and then direct those questions to humans when needed but, otherwise, answer them. So those are the types of examples. And I think we've seen an efficiency and an impact with users. It's what's wanted, and so hard to imagine much of this does not endure even as we come out of COVID. Brian Nowak (Morgan Stanley): Yes, you continue to pivot and evolve to serve the users and ​ in some cases help society with the situation around COVID, et cetera. That's very good context. A little bit of a specific question on disclosure. I feel like – I feel like every year we – disclosure comes up in the Q&A. And this was – this was a big year for disclosure. I know in the past, you've talked about how, as Alphabet changes the way it runs its business, disclosure can evolve as well. Now we have Google Services, Google Cloud, and then the Other Bets segment reporting from a full segment reporting basis on GAAP results. I guess the question I wanted to ask you is, walk us through what drove the decision to give us a little more color on the Cloud segment. And what's the key takeaway you're looking to really communicate to Wall Street with that disclosure? Ruth Porat, CFO Alphabet and Google: Well, I think you sort of answered it in the question, ​ which is this has been a journey, and we've been very focused on looking at ways to continue to expand disclosure.
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