Who Are Columbia's Highest-Paid Nonprofit Organization Administrators? Home-Grown Data Center Sets Record Pace

Home , Columbia City Council, Columbia Data Center, Hearnes Center, Jesse Hall, Mizzou Arena, Rocheport

Volume 13 Issue 33 November 3, 2007

$ 50 www.columbiabusinesstimes.com  1 Flat Branch: Creek of dreams The Flat Branch area downtown has been the source of both inspiration and near-despera- tion. It was the city’s first commercial area and its first light industrial area. It also was a blighted area subjected to urban renewal, and an area where grand development proj-

ects were shot down. In the first part of a jennife r ke tt le by p h otos two-part series, Ray Beck looks at the history of Flat Branch. The transfor- mation of the Flat Branch area of downtown into a park is nearly complete, ameliorating the deterioration along the creek that had long been Beck a source of concern for the city. Historically, many cities have been organized along waterways. While it is certainly no Missouri River, Flat Branch Creek is where our city took root, and it was an important factor in locating the county seat in Columbia in 1821. While it may be a strange concept to today’s Columbians, who have known it Home-grown data as an ugly drainage ditch, the creek was a boon to the residents who abandoned the nearby town of Smithton, a half-mile center sets record pace to the west, to obtain potable water from Profile on Page 5. Carfax VP Gary Lee a well in the Flat Branch bottoms. The creek also served as a boundary for horse races on Broadway, which an early ordinance only allowed on Saturdays. (continued on Page 19) Who are Columbia’s highest-paid Proposition 1 Schuster, Wolverton weigh in on county sales tax issue. nonprofit organization administrators? CBT Staff Report paid the highest average salaries. The Board and Administrator survey found that experience and budget size also affected 9 East Columbia Can it be profitable to run a nonprofit? According to IRS pay. Connector documents it can. Some mid-Missourians heading such oper- Primaris, Missouri’s federally designated health care MoDOT proposes ations earn six-figure salaries. quality-improvement organization, has an annual revenue of four options, Most of the highest-paid executives at Columbia-based $8 million, and its chief operating officer, Donald Glazer, is neighborhoods in nonprofit operations are from the health care industry. eighth on our list of top-paid local nonprofit directors, earning dispute. Primaris CEO Richard Royer tops the list, with an annual a salary and benefits of $147,000. Two executives at the Family 22 salary higher than $200,000, while half of the top 20 are direc- Health Center of Boone County also earn six-figure salaries. Low-car Life tors of statewide or national associations, a Columbia Business “Salaries in health care are high all across the country,” Two-wheeled Times analysis shows. said Elizabeth Holden, CEO of the business consulting firm commuter vents The findings reflect national trends. A 2007 salary survey PrimePoint. “They have to remain competitive with for-profit through blog. by Board and Administrator magazine found that trade associa- health care.” tions, multiple-service agencies and hospital/health agencies 42 (continued on Page 12) PRST STD U.S. Postage PAID Permit #353 SPECIAL SECTION Columbia, MO Executive Gift Guide See Page 37 November 3, 2007 | CBT

in this issue corrections People You Should Know Peter Riney, who runs the Critter Control franchise profiled And this for readers who may have been surprised that Brett Burri, in the Oct. 20 CBT, came into our offices this week to point out Boone County National Bank was listed as having only Providence Bank an error in the cutline of the photo on Page 12. We wrote that $811,791 in deposits and the other banks also had deposits in Riney was expecting a mole or a badger, and instead caught the thousands: make that millions. The description box should an opossum that had taken over the hole. Riney said he told have noted that the figures for all of the banks were rounded 15 our photographer he was expecting a groundhog, and added off to the thousands, so three zeros were dropped off. And Succession that people reading the cutline who knew a lot about wildlife in the business profile, Tiger Pawn’s main competitor should Planning “would think I didn’t know what I was doing.” have been listed as Family Pawn. Carl Medley on The Economic Index in the last issue also had a number As long as we’re on the subject, the Retail Centers map in seeing the big of mistakes. The final seven categories on Page 20 had extra- the Sept. 22 CBT should have listed Melissa King as the prop- picture. neous dollar signs on numerical entries and the value of erty manager for all of The Kroenke Group’s developments. building permits increased but was accompanied by a down- The location of Fairview Marketplace should have been 29 ward arrow. the intersection of Broadway and Fairview and Broadway Smart Phones Business Park is now called Broadfield Center. The hottest cell phones on your holiday shopping cbt calendar of events list. November 2007 36 Confident Negotiation: Win-Win Strategies that Work The Art of Consensus Building 5 5:45 p.m. to 8:45 p.m. at the Walton Building, 300 S. 12 5:45 p.m. to 8:45 p.m. at the Walton Building, 300 S. Providence Road Providence Road People on the Move 4 Week 6 of the Columbia Chamber of Commerce Women’s Week 7 of the Columbia Chamber of Commerce Network Leadership Series helps women enhance Women’s Network Leadership Series explores what Voices 8–9 negotiating skills, avoid negotiating pitfalls and achieve businesswomen need to build consensus “besides the People You Should Know 15 win-win solutions. The panel includes Jan Grossmann, stamina of a tri-athlete, a steel fist firmly planted in your executive director of Boone Hospital Foundation; Paula velvet glove, a land-mine detector and your best poker Entertainment Calendar 43 Hertwig-Hopkins, assistant city manager for the City of face.” Presenters include Ann Covington, a partner at Columbia; Teresa Maledy, president of Commerce Bank; Bryan Cave, LLP; Vicki Russell, associate publisher of and Nancy Allison, a Shelter Insurance agent. Dinner is the Columbia Daily Tribune; and Linda Arnold, senior vice served at 5:15 p.m. $15-$25; 874-1132 president-human resources with The Landrum Company. Dinner is served at 5:15 p.m. $15-$25; 874-1132 business index

Alternative Community Training...... 12 SBIR/STTR Proposal Writing Workshop AngelouEconomics...... 7 6 8 a.m. to 3 p.m. at Reynolds Alumni Center, University of The Basics of Writing a Business Plan 13 1 p.m. to 4 p.m. at Osher Lifelong Learning Center, 3215B AT&T ...... 36–37 Missouri-Columbia LeMone Blvd. Autocheck...... 10 Gain an extra edge to make your firm’s proposal as competitive as possible in the selection process. Designed for business owners and entrepreneurs, Boulder Springs...... 41 this course gives participants tips on meeting the key Cakes With the Personal Touch...... 33 Topics include: program background, qualifications and requirements; agency selection criteria; key proposal required elements of a basic plan, such as including Carfax...... 5 components; pre-proposal analysis and preparation, essential data, developing a clear writing style and CCG...... 29 quality control and electronic submissions. Breakfast and making the plan professional in appearance. $39; 882- Columbia Welding...... 27 lunch are provided. Registration is required. 882-7096 7096 Edible Arrangements 38-39 First National Bank...... 31 First Tier Realty...... 4 14 REDI Board Meeting Greenway Massage...... 38–39 7 Job Point Business Fair 11:30 a.m. at the Walton Building, 300 South Providence Hawthorn Bank...... 4 9 a.m. to 4 p.m. at the Missouri Career Center, 1500 Road Vandiver Drive Members of Columbia’s Regional Economic Hoss’s Market & Rotisserie...... 38–39 The Job Point Business Advisory Council sponsors the Development Inc. board of directors meet in the Walton Joe Machens Toyota-Scion...... 4, 10 business fair, which includes seminars, tips for successful Building’s board room to discuss strategies for building Katy Station...... 19–21 employment, and opportunities for job seekers to meet Columbia’s economy. 442-8303, ext. 322; maholmes@ KOMU...... 4 potential employers. 777-1500 GoColumbiaMo.com LCRA...... 19 Lindsey Rentals...... 33 Experience Columbia 2007 Micro Nano Systems and Basic Quickbooks for Small Business 1 p.m. to 6 p.m. at the Thomas G. Walton Building, 300 S. 9 Providence Road Microtechnology...... 17–18 9 a.m. to 3:30 p.m. at Osher Lifelong Learning Center, 3215B LeMone Blvd. Designed to familiarize Chamber of Commerce Missouri Contemporary Ballet...... 43 In this session, small-business owners and managers members with local commercial development, growth Missouri Department of Transportation...... 24 learn to track cash flow, set up customers and vendors, in the community and future projects affecting the city, Missouri Wedding Connection...... 33 track accounts payable and receivable, reconcile Experience Columbia begins with a brief program, Ninth Street Video...... 31 accounts, create reports and set up budgets using followed by a two-hour community tour and a reception. Office Depot...... 20 Quickbooks software. Lunch is included. $109; 882-7096 $20-$40; 817-9113. Orr Street Studios...... 43 Overshiner Remodeling and Renovation...... 42 Pate-Jones Construction...... 41 Pen Point Paperie...... 38–39 The Columbia Business Times is published Pilates of Columbia...... 38–39 (573) 499-1830 every other Saturday by Primaris...... 12 The Business Times Co. (573) 499-1831 fax 2001 Corporate Place, Suite 100, Prime Point...... 12 [email protected] Columbia, Mo 65202. Professional Contractors & Engineers...... 4 (573) 499-1830. Providence Bank...... 15 Chris Harrison | General Manager | Ext.1010 Betsy Bell | Creative Services Copyright The Business Times Co., 2006. Quinton’s...... 31 All rights reserved. Reproduction or use Ragtag Cinemacafe...... 31 David Reed | Group Editor | Ext.1013 Jennifer Kettler | Photo Editor of any editorial or graphic content without REDI...... 5 the express written permission of the publisher is prohibited. RE/MAX Boone Realty...... 41 Karen Pojmann | Assistant Editor | Ext.1009 Cindy Sheridan | Operations Manager Smithton Crossing...... 41 Third-class postage paid at Columbia, Mo. Spicewine Ironworks...... 27–28 Joseph Mayer | Copy Editor Becky Beul | Marketing Representative The annual subscription rate is $39.95 for United Way...... 12 Cody Moore | Graphic Designer Morgan Forderhase | Marketing Representative 26 issues. University Concert Series...... 40 Kelly Murray | Marketing Representative OUR MISSION STATEMENT: U.S. Rents It...... 33 Darin Oldvader | Graphic Designer The Columbia Business Times Uprise Bakery...... 31 strives to be Columbia’s leading source Verizon...... 36–37 Writers in this issue: Sarah Kohnle, Jim Muench, Sean Spence, Bondi Wood for timely and comprehensive news coverage of the local business community. Visionworks Marketing & Columnists in this issue: Al Germond, Mike Martin, Carl Medley, Leigh Nutter, This publication is dedicated to being the Communications...... 4, 26 Jonathan Sessions, Larry Schuster, Lili Vianello, Rob Wolverton most relevant and useful vehicle for the Voluntary Action Center...... 12 exchange of information and ideas among Columbia’s business professionals. CBT | November 3, 2007

letters to the editor

Ethanol Impact Tiger Pawn

The article in your Oct. 6 issue entitled Ethanol’s Impact was excellent and more I was amazed when I read through the latest issue of the Columbia Business complete than others usually seen. No matter how expansive, a single article can Times. I use the articles for discussion in the business classes I teach, and the article rarely cover all the bases, and the ethanol article did, in my opinion, fall short in on one of the local pawn shops really surprised me. Instead of printing it as a busi- a few respects. But, before going further, let me say that I harbor no grudge for ness profile, it should be used an example on why there should be state and federal ethanol producers and corn growers. Corn ethanol is a good oxygenate for gaso- laws to protect the consumers from such high interest rates. line and was available when we desperately needed a replacement for MTBE. As Your article stated that the annualized credit rate for a loan from them was a significant substitute for gasoline or a solution to our oil import problem—it’s a 243 percent. It also says that one individual has been trying to pay off a $40 loan loser! for seven years. Does this sound reputable? If banks charged this type of interest, I wouldn’t go as far as David Pimental does in the “energy-in, energy-out” you would be exposing them as robber barons. The term loan-sharking comes to debate, but I do suggest that the energy balance in favor of corn ethanol is marginal mind when I read of these exorbitant interest rates. Justifying them in the article at best and much of the “energy in” comes from imported oil and other fossil fuel by saying they perform a service for those who can’t get regular loans is lousy sources. It does little or nothing to reduce our dependency on imported oil. justification. A more cogent point is that if corn production were increased by 20 percent to Instead of glorifying them in your business profile as a necessity for some, you about 17 billion bushels per year and every kernel converted to ethanol, we’d end should be calling for state control of pawn shops in the way they act as a bank up with about 36 billion gallons of gasoline equivalent, or about 25 percent of the (giving a loan with collateral). Pay day loan establishments as well as pawn shops 145 billion gallons we consume every year. (Generous figures, by the way.) We’d also should be limited on the interest they charge (just as banks are controlled by usury end up with extinct swine and poultry industries—starved for … carbohydrates. laws). Both pawn shops and pay day loan establishments are acting as banks and Ethanol’s impact has been excessive. The most serious complaint against corn should be monitored and controlled like banks. ethanol enthusiasts is that they’ve been too successful in laying a smokescreen that It is time our state legislators took action to protect the consumer and stop these prevents us from seeing clearly the need for and potential of other viable sources of practices. possible fuels. We need an acceptable gasoline oxygenate and if a subsidy is necessary to get ethanol up and running, then so be it. If a subsidy is needed to help corn — Raymond L. Ruetsch growers sustain an essential segment of the food and feed industry—then so be it. Let’s just tell it like it is and move on, but let’s end the nonsense. Let’s stop phony claims that corn ethanol is a viable part of the solution to our oil import problem. It’s not! Send your letters to the editor by e-mail to: editor@columbiabusinesstimes.com or by mail to: Editor, 2001 Corporate Place, Suite 100, — Leland J. Jack Ryan Columbia, Mo 65202. Jefferson City November 3, 2007 | CBT people on the move

Hirings largest number of awards in a single year since going on the air in December 1953.Anchor Sarah Hill won her third and Greg Renoe has joined the staff of the full-service adver- fourth Emmys for her special series, “Mercy in Motion,” tising and public relations firm Visionworks Marketing & and videographer Scott Schaefer won his first two Emmys Communications as a business development specialist. Renoe for the same series. Hill and Schaeffer traveled to Vietnam to has 21 years of experience in broadcast sales, advertising and follow a group of volunteers who donated time and supplies marketing. He previously served as a district account man- to provide Personal Energy Transportation devices to low- ager at Cumulus Broadcasting, a senior marketing consultant income people who have disabilities. The series was turned at Premier Marketing Group and an account executive at Saga Darr Hunt into a half-hour special, which also won an Emmy. Executive Communications. producer Holly Edgell and student producer Thad Kemlage New Realtor Chelsie Darr has joined Weichert Realtors- won a Small Market Evening Newscast Emmy for KOMU’s First Tier as an agent specializing in residential sales. Darr coverage of the terror threat on the University of Missouri- serves clients in Boone County, with emphasis on Columbia. Rolla campus last February. She is a member of the Columbia Board of Realtors, the Tina Hoey, vice president-residential loans at Hawthorn Missouri Association of Realtors and the National Association Bank, recently received the Showcase Service Award at the of Realtors. 2007 Jefferson City Area Chamber of Commerce Business Promotions Conference and Showcase. The award recognizes a showcase Steve Hunt has been named the new manager of envi- exhibitor employee for efforts in providing exceptional cus- ronmental services for the City of Columbia in the Public tomer service. Works Department. In his new position, Hunt is respon- Joe Machens Toyota-Scion sales representative Bob Pollock Hoey Pollock sible for engineering tasks involving environmental issues, recently attended Joe Verde’s three-day seminar on automo- including the city’s new sewer master plan and storm water tive sales and customer service in Chicago, Ill. Verde is widely management and water quality manual. He will coordinate regarded as the top car sales trainer in the country. Pollock engineering designs, plans and specifications for the con- has sold cars for more than two years and has worked with struction of Columbia’s storm water, sanitary sewer and solid Machens Toyota since June 1, 2007. waste projects. He also will be responsible for ensuring the Area contractors recently were honored for construction city’s compliance with Environmental Protection Agency and workplace safety at the first-ever Builders’ Association Safety Missouri Department of Natural Resources regulations. Hunt Excellence Awards Program in Kansas City. First place in the previously served as the city’s civil engineer for sewer utility general contractor division, 700,001-1 million work hours, for eight years. went to Kevin Beal project manager, and John Sutherland, Honors manager–Missouri office, of River City Construction in Ashland. Matt Robe, chief financial officer, and Craig Simon, KOMU recently won three Emmy awards, including one Robe, Shoemaker, Simon president/CEO, of Professional Contractors & Engineers, Inc. for Best Evening Newscast in a Small Market, from the Mid- of Columbia, won the first place award in the general con- America Chapter of the National Television Arts and Sciences. tractor division for under 100,000 work hours. Phil Shoemaker KOMU was nominated for six awards this year and won the presented the award. CBT | November 3, 2007

business Profile | Carfax r ke tt le jennife by p h otos

At Carfax more than 75 computer programers work in an open office environment known as “extreme programming.” The environment allows workers to be more productive and produce higher quality software by working together. Carfax, Columbia’s home-grown data center By Bondi Wood

The Carfax data center off Lemone Industrial Boulevard in east Columbia has 120 workers taking care of a swiftly growing online database of more than 5 billion records. And it’s just the type of business the city wants to recruit. Columbia’s Regional Economic Development Inc., or REDI, recently paid Angelou Economics to conduct a site-selection analysis that evaluated the city’s viability for hosting data centers such as the one Carfax uses. After examining the area’s relative cost of power, labor availability, disaster risk and land cost, Angelou concluded in an October report that Columbia has what it takes to recruit data centers and that the city should target that industry. Of course, the city didn’t have to recruit Carfax. The company was founded here 21 years ago, though it moved its administrative headquarters to northern Virginia in 1993. Since Carfax originated in 1986 it has compiled more than With help from a patented database pro- 5 billion records. Fun record plaques commemorate the 4 gram developed by Ewin Barnett III, Carfax and 5 billionth vehicle identification numbers. uses the 17-character vehicle identification number, or VIN, located on dashboards and in cessing of Carfax’s 2 billion data records, and a title documents, to generate a detailed history second expansion project was completed ear- report on any used car or light truck. Reports lier this year. “I came to Columbia five-and-a- cover accident history, flood damage, odom- half years ago, and we had 45 employees. We eter readings, ownership and lien activity for doubled that figure in four years,” said Gary use by consumers, automobile dealerships, Lee, vice president of the 23,000-square-foot auto auctions, licensing bureaus and vehicle Columbia data center. “Today, we have 120 inspection stations. employees” locally and an additional 230 The company that began with 10,000 vehicle workers nationwide. data records and 14 auto dealer customers has Lee describes Columbia Carfax as a nation- mushroomed to include more than 2 billion ally recognized, high-tech employer based in data records and a Web site that boasts more a progressive community—a community to than 50 million hits annually. which the company is committed. A newer, larger data center opened in “I don’t want to be one man up on a soap Columbia in 2003 to accommodate the pro- box here about outsourcing to other countries, (continued on Page 6) November 3, 2007 | CBT

business Profile | carfax

Carfax ... continued from Page 5

[but] what we do here couldn’t be done elsewhere,” he said. “The way we program is called ‘extreme programming.’ It’s very high quality, very rapid and more cost effective that outsourcing overseas. We are all very blessed to live in a community like Columbia, Mo., and work for a nationally recognized company like Carfax.” Lee said he works with the University of Missouri, REDI and other entities to recruit and retain good employees. “Five years ago, almost all of our employees were local. Today, about half of our employees are local, a quarter are from within Missouri, and a quarter were recruited nationally,” he said. To enhance hiring efforts, Lee is working with science and technology organizations and career fairs. “Not enough students are getting into engineering and computer science to meet the demands,” Lee says. According to Carfax Communications Director Larry Gamache, all the data generated by Carfax is housed in Columbia. “We have two data farms in Columbia, Mo.,” he said. In addition to the facility at Concord Business Park, Lee said, the company operates a second Columbia facility that does not house employees. For operational and security reasons, Carfax maintains two separate data banks. “We are set up to Carfax leaders say they’re determined to keep programming jobs in Columbia and avoid outsourcing to workers overseas. The company withstand any emergency, from a backhoe acciden- employs 120 workers locally and 230 more throughout the United States. tally clipping a cable to an F-5 tornado,” Lee said. “We have generators, back-up batteries, security (continued on Page 10) CBT | November 3, 2007

business Profile | carfax Data center analysis and evaluation AngelouEconomics conducted a reverse site selection analysis to help determine the Columbia area’s suitability for a data center, a type of high-tech business that grew 62 percent last year. The consulting company examined the area’s relative cost of power, labor availability, disaster risk and land cost. In its report released last month, the company concluded that Columbia has what it takes to recruit data centers and should adopt them as a target industry. To assess Columbia’s competitiveness for data centers, Angelou compared the region to four cities where data centers were located recently: Quincy, Wash., Lenoir, N.C., Pryor, Okla., and Goose Creek, S.C. v

Columbia electric rates are competitive nationally with those of major data center locations, making annual power costs to operate data centers competitive too.

Columbia’s proportion of employees in various computer- related occupations is signigicantly higher than that of the nation as a whole.

(continued on Page 11) November 3, 2007 | CBT From the Roundtable Graham bound to beat the rap, but still should admit misdeed

Senator Chuck Graham still has time to take and case dispositions reported each week that A steady, maybe increasing percentage of the the honorable action and admit that he had range from the illegal purchase of as little as population continues to drive under the influ- too much to drink when he ended up in the single can of beer by or in some cases in behalf ence of alcohol and various other controlled hands of the law a fortnight ago. But allow me of a minor to the recent arrest of a prominent substances. This guarantees employment ad to predict that Graham will emerge unscathed state senator who forfeited his ability to control infinitum to a cornucopia of individuals and and politically triumphant when all the votes his own vehicle because he’d had too much to institutions that are perpetually forced to are counted. drink. wrestle with the problem. The Democrat from the 19th District will While threats to personal safety and life While many business people are still con- beat this one because, well, that’s the way the have been rather stunningly ameliorated in flicted about their 19th District Senator in light system seems to work. recent years, the dangers posed by the intem- of the recent controversial denial of MOHELA Al Germond With prima facie evidence that this elected perate consumption of alcohol will seemingly grants to MU, Graham remains one of the official was drunker than a skunk that evening, be with us forever. Our only defense may be University of Missouri’s staunchest advocates Al Germond is the the case will boil down to a legal proceeding to somehow minimize the number of occasions at a time—as I have already noted—when host of the “Sunday Morning Roundtable” that might be captioned City of Columbia v. where we tangle with people who are out of beloved Old Mizzou navigates shark-infested every Sunday at 8:15 Curators of the University of Missouri – of the control because they drink too much. waters in a state where funding higher educa- a.m. on kfru. He can other way around, whoever fires the first shot. Largely unnoticed has been the inconve- tion has lost its priority. be reached at al@ A court will dismiss the case on a techni- nience Chuck Graham’s irresponsibly stupid State Sen. Graham would have redeemed columbiabusinesstimes. cality when a judge rules that evidence taken behavior that evening brought on two other himself in my eyes if he had just come out and com. from University Hospital (a jar of urine and a drivers who coincidentally happened to be admitted what we all have pretty much figured blood sample) is inadmissible. aligned with him at the wrong place at the out. Falling on the sword of telling the truth Graham has not been a bad representative, wrong time on a street in south Columbia. might have injured Graham temporarily, but but simply promising to stop drinking is not Here was a three vehicle accident that brought for me he’d have come out a winner without good enough. in a cascade of other participants making for dragging us through all this revisionist bun- The immoderate consumption of alcohol an impossibly long list of individuals, agencies combe about going on the wagon, whatever is a problem societies have tangled with since and institutions I couldn’t fairly account for that means. Creation. There’s the recent imbroglio where here only to salute them all and say that I’m Graham has the opportunity to redeem him- the Columbia City Council pranced around glad they are around and on the job. self if he turns the problem of people driving whether or not to allow the sale and consump- Driving under the influence heads my list under the influence into his own personal tion of intoxicating substances on city property. of personal annoyances and behaviors that crusade, but first he needs to admit he was just Then there’s the ongoing march of arrests need to but realistically won’t ever go away. plain plumb drunk that evening

Guest Columnist Volunteering: good for city government, good for business Everyone can do it. It can make a huge dif- enable residents to have a stake in local activi- up trash during Cleanup Columbia, scheduled ference to other people and can be one of the ties. The volunteer experience provides perfor April 12, 2008, or working together on an most rewarding experiences of a person’s life. sonal benefits including education, new friend- event such as Tiger Night of Fun or the Heritage It doesn’t cost a cent but requires you to share ships and an increased feeling of self-worth. Festival can be a good opportunity for a group your most valuable resource: your time. What Volunteers help the local government serve to get involved in the community. am I referring to? Volunteering. Dr. Martin citizens in many ways. They plant trees in city Volunteering provides a great opportunity Luther King Jr. said it best: “Everybody can be parks; patrol trails, parks and streets; assist with for personal development. People who are new great because everybody can serve.” special events and festivals; greet visitors to our to Columbia may find volunteering is a great The City of Columbia created the Office of city; and are prepared to assist in the event of way to learn more about their new community. Volunteer Services in 1996 to strengthen the an emergency. There are dozens of opportuni- TreeKeepers, the Columbia Aquatic Restoration Leigh Nutter role that citizens can play in local government. ties for all ages, interests and schedules. Project (C.A.R.P.) and the Citizens Police Leigh Nutter is the Columbia is one of few cities across the country An important role for volunteers comes Academy provide training to citizens who can volunteer services that has an office with the sole purpose of when disaster strikes. Last May, more than then volunteer in parks or assist the Columbia coordinator for the City helping volunteers work to meet needs identi- 600 volunteers filled sandbags at Rocheport Police Department. All of these programs will of Columbia fied in city departments. and Hartsburg as the Missouri River threat- have sessions starting again in early 2008. In the fiscal year ending Sept. 30, volun- ened homes and businesses. The response Volunteering can even provide recognition teers shared more than 38,500 hours of service. of residents throughout Boone County was for a business or organization. There are 80 Using the national value of $18.77 per hour of outstanding and demonstrated our caring and Adopt-A-Spot beautification flower beds and volunteer time (as reported by Independent can-do spirit. dozens of Adopt-A-Spot litter control areas Sector), the value of all those hours is more The Office of Volunteer Services plays a role in throughout the city. Each project includes a sign than $723,000. In addition, volunteers in the organizing volunteers for disasters throughout that acknowledges the adopter. This is a great community visioning process logged nearly the county, beyond the city limits, as part of the way to get your business name out to hundreds 7,200 hours. And members of the City Council county’s Emergency Management Plan. We are of folks who pass by each day. and the city’s many boards and commissions currently working with the Columbia/Boone Finding out more about volunteer oppor- gave more than 5,700 hours, not including time County Health Department to fine-tune the tunities with the City of Columbia is easy. The outside of meetings. plan for the hundreds of volunteers needed in Office of Volunteer Services can be reached The impact of volunteers on the commu- the event of pandemic flu. at 874-7499, and more information can be nity goes beyond counting hours or dollars. The volunteer experience can help busi- found online at www.GoColumbiaMo.com/ Volunteers make local government more nesses. Group activities are good ways for Volunteer. Consider volunteer service to keep efficient, provide services and programs that employees to join together outside the office and this community great! would not be possible with staff alone and invite interaction in a different setting. Picking CBT | November 3, 2007 Guest Editorial Vote ‘yes’ for roads, ‘yes’ for Proposition 1 on Tuesday On Tuesday, the good citizens of Boone 4) Funds from Proposition 1 are shared with travel to see Chase Daniel throw touchdown County have the ability to generate the funds the individual cities within Boone County. From passes and pay for the maintenance of our necessary to maintain our roadways for the next 1994 to 2006, $23 million in revenue has been roads at the same time. 10 years. Further, the good citizens of Boone shared with the cities within Boone County. All of this sounds great. But now we must County have the opportunity to raise these discuss the downside of this measure. When funds at no additional cost to what is already Proposition 1 was initiated, it contained a roll- being spent. By voting “Yes” on Proposition 1, back of property taxes. As stated before, this the good citizens of Boone County can ensure By voting “Yes” on Proposition rollback has saved Boone County land owners that we have a solid, well-maintained road 1, the good citizens of Boone $46 million since 1999. If Proposition 1 is not system. This is good for everyone. renewed, the property tax rollback contained Rob Wolverton Proposition 1 is a half-cent sales tax that is County can ensure that we within Proposition 1 also is not to be renewed. collected and used to maintain and improve The message is simple: Maintenance of our Rob Wolverton is our roadways in Boone County. The following have a solid, well-maintained road and bridge system costs a certain amount president of R. Anthony are some of the proposition’s benefits: of money every year. It will be paid in one of Development Group road system. This is good for and a board member 1) The sales tax has generated $110 million the following two ways: of Central Missouri in revenue to Boone County since 1999. All of everyone. 1) We can have the funds come from sales Development Council these funds are used to maintain and improve tax, which places a portion of the burden on and the Columbia our roadways. visitors to Boone County, or, Chamber of Commerce. 2) Proposition 1 also contains a rollback 2) The citizens of Boone County can pay of property tax. This rollback has resulted in 5) A large part of the taxes collected are paid for all of the cost through property tax, which approximately $46 million in tax savings to by visitors to Boone County. When we pack places 100 percent of the burden on the citizens Boone County property owners since 1999. Faurot Field on football Saturdays with 70,000 of Boone County and none of the burden on vis- 3) Proposition 1 does not impose a new people, many of whom are coming in from itors to the area, who put stress on our system layer of taxation. Proposition 1 is an extension outside Boone County, a portion of all the sales but will pay none of the cost of maintenance. of a tax that is already in place. Unfortunately, taxes paid on food, booze, lodging, gasoline, This seems to be an easy decision. Vote “Yes” the measure will show on the ballot as a new Mizzou sweatshirts and anti-Jayhawk propa- on Proposition 1. tax. This is the case because this measure has ganda goes toward maintaining the very road reached its “sunset” and will automatically system that is being used. How can this be any expire if not renewed. better for the citizens of Boone County? People

Soap Box Sales tax for county roadwork better than property tax hike

On Tuesday, Boone County voters will be the county sales tax for roads another one-half asked to renew a half-cent sales tax for roads. The lack of affordable housing cent. In my opinion, this move would cross This is a county-wide sales tax paid by all per- the threshold from economic development sons who purchase goods in Boone County. and a shortage of quality to a subsidy by municipal citizens for rural This tax will sunset. It must be re-approved in homeowners. order for the tax to continue to be collected. employment opportunities Boone County is no longer a rural county. We have been warned that failure to pass the have been identified as key True, many acres of land are still in traditional ballot measure would cause the voluntary roll- agriculture production. The agricultural use back of property taxes to be reinstated beyond indicators that our local of this land, however, does not create the cur- Larry Schuster previous levels, in order to maintain current rent demand for paved rural roads. Residential funding. Higher property taxes have always economy is not the recession- development does. Paved roads are the lim- Larry Schuster is a been a “boogey man” we Boone Countians proof economy it’s often touted iting factor to rural residential development. former city councilman disdain. Several among us are holders of real City types do not like gravel roads. Gravel and political observer. estate. Property taxes are not easily absorbed as to be. roads slow them down, create dust and are just a normal cost of doing business. a pain in the posterior. Independent city folks The current saturation of the residential As such, the renewal of the long for the elbow room of larger lots and the rental market has caused a depression of some freedom from municipal regulation. The cur- rental rates and an increase in vacancy rates. current county-wide sales tax rent half-cent sales tax the county is asking to A sales tax does not exacerbate this condition. can be characterized as an be renewed enables these folks to realize their Property tax on the other hand does. dream of escaping ordinary city life. Higher property taxes inordinately affect economic development tool. A complete and adequate rural road system home owners at the lower end of the spectrum. once was viewed as an important investment An increase in the property tax rate for a $45,000 by all in the support of farm-to-market trans- home has a much more significant impact on portation routes. The current system is wholly As such, the renewal of the current county- affordability than the same rate increase for adequate for that purpose. Cities exist so wide sales tax can be characterized as an eco- the owner of a $250,000 home. We struggle in people who live in close proximity may utilize nomic development tool. Columbia with housing affordability as the cost economies of scale to most affordably provide Each community in the county contributes of home ownership is driven steadily up by the fundamental services of electricity, water, to the success of commerce in the business heart desire for high-end amenities, increasing infra- sewer, streets and emergency services. Longer of the county here in Columbia. The huge bulk structure costs and government regulation. streets per home in rural subdivisions should of the tax will be collected in Columbia, yet it The lack of affordable housing and a shortage be paid for by those homeowners—not by the is only fair that the work of all Boone County of quality employment opportunities have general public. citizens be recognized and that road taxes col- been identified as key indicators that our local Support the current proposal to renew the lected on their purchases be spent in their home economy is not the recession-proof economy county-wide sales tax for roads, but be alert in communities and about the county. it’s often touted to be. regard to any increase. Of major concern, however, is the background chatter in regard to a proposal to raise 10 November 3, 2007 | CBT

business Profile | carfax Carfax ... continued from Page 6

Every hour and a half programmers take a break from their intense work to rejuvenate themselves. The company provides table tennis, disc golf, a basketball court and even a walking trail for employees to use. Gary Lee reports that the extreme programming environment creates a camaraderie well suited for work and play.

systems, two different routing systems—all to keep sidering purchasing. University Chrysler also uses Regardless of which service a company uses, us up and running.” Carfax when they purchase cars through on-line Drewing said, consumers should get an automobile The general sales manager for University Chrysler auto auctions. history report prior to purchasing a used car. “I run a Jeep Subaru, Mark Hodges, said Carfax has changed Although Carfax was the first company to offer check on every single vehicle I purchase. It helps us drastically during his 15 years in the business. “It vehicle history reports, others since have entered the get a higher quality product. If I find that a car had a didn’t used to be Internet-based,” he said. “It’s very marketplace. Rusty Drewing, used car manager for prior accident, I do not purchase it,” Drewing said. user-friendly now.” Joe Machens Ford, Lincoln, Mercury, said his dealer- While consumers typically pay a $25 fee to access According to Hodges, the car-buying public is ship currently uses AutoCheck. Carfax’s vehicle history reports, Gamache said con- much more aware of Carfax. “Customers are asking “Carfax is No. 1 in the industry, and AutoCheck sumers can often avoid that fee by working through for a Carfax report more and more now.” Hodges is No. 2,” Drewing said. “Because of our volume autotrader.com or other Internet auto malls. He also said that University Chrysler uses Carfax primarily and number of dealerships, it was a cost issue. recommends that car buyers ask car sellers to supply to check for prior accidents on a vehicle they are con- AutoCheck charges us a flat fee.” the history report.v CBT | November 3, 2007 11

business Profile | carfax

Carfax ... continued from Page 7

33.5% of Boone County’s population is in the critical 25– 44-year-old demographic valued by high tech companies, far exceeding benchmarks.

Housing values indicate the pressures on a given real estate market, and are thus a good proxy for land prices.

A data center requires a consistent power supply, and disaster risk is a major location factor.

Boone County is “at risk” to tornadoes due to its location in the heart of “tornado alley.”

Though southeastern Missouri lies withing the New Madrid seismic zone, Boone County is in an area of low- moderate risk for earthquake hazards. 12 November 3, 2007 | CBT

Executive Pay-Nonprofits ...continued from Page 1

The second-highest salary on our list goes to who earns $106,257 a year (nearly 11 percent of the president of A Call to Serve International, the chamber’s total annual revenue); and David an obscure organization that provides health Franta, executive director care and other social services to the former of the Missouri Area Soviet republic of Georgia. Two executives of the United Way, who makes Orthopedic Foundation for Animals have the $87,000. third- and fourth-highest annual compensation. Overall, the national The highest-paid Columbia-based director average salary for non- of an association with a statewide or national profit executives has mission is R. Dennis McClelland at the Missouri jumped 8 percent from last Association of Realtors, who earns $161,000. year, to $91,041, Board and The highest-paid directors of local, non-med- Administrator reported. ical social service agencies are Mark Hassemer, Cindy Mustard, Cindy Mustard executive director of Alternative Community executive director of the Training, who earns $109,000; Don Laird, presi- Voluntary Action Center, has viewed salary- dent of the Columbia Chamber of Commerce, setting dynamics from both sides. Mustard has (continued on Page 16)

highest paid executives of local nonprofits

NPO NMAE Name Title total comp Assets Revenue Alternative Community Mark Hassemer Exec. Dir. $108786 $1,031,162 $3,934,946 Training Inc. Mission: Provide disabled adult skills training. Columbia Chamber of Don Laird President $106,257 $785,624 $971,906 Commerce Mission: Promoting the interests of member businesses. Columbia Missouri Area David Franta Exec. Dir. $87,345 $3,710,276 $2,837,750 United Way Mission: Evaluate, prioritize and communicate current and further human service needs and to mobilize the necessary resources to meet those needs. Boy Scouts of America Doug Callahan Scout Exec. $86,834 $3,559,322 $1,477,931 Mission: Preparing young people to make ethical choices over their lifetime by instilling in them the values of the Scout Oath and Law. Central Missouri Area Jean Leonatti Exec. Dir. $83,411 $1,104,760 $8,019,025 Agency on Aging Mission: Provide nutrition, supportive, caregiver, employment and health services in accordance with the Older Americans Act. Family Counceling Center Allen Tacker Exec. Dir. $79,621 $626,875 $3,692,608 of Missouri, Inc. Mission: Drug and alcohol counseling. Central Missouri Darin Preis Exec. Dir. $79,390 $1,910,772 $11,490,325 Community Action Center Mission: Encourages individuals and family to achieve self-reliance through programs designed to fight poverty. Mid-Mo Legal Servc. Corp. Ed Berg Exec. Dir. $81,900 $56,013 $657,184* Mission: Provide free legal services to low income individuals in central Missouri. Reality House Inc. Dennis Winfrey Exec. Dir. $76,344 $276,611 $859,400 Mission: Rehabilitation program for young men. Alternative Community Don Lafferty Program Dir. $72,412 $1,031,162 $3,934,946 Training, Inc. Homebuilders Assoc. of Annie Pope Exec. Officer $68,662 $126,998 $232,701 Columbia Mission: Promote local builders’ interests. Alternative Community Jim Williams Operating Dir. $67,241 $1,031,162 $3,934,946 Training Inc. Job Point Gregory Wingert VP $65,724 $1,904,646 $3,265,461 Mission: Provide job training and placement services for the disabled and disadvantaged. Job Point Nancy Silver VP $65,724 $1,904,646 $3,265,461 Alternative Community Amanda Finance Dir. $65,163 $1,031,162 $3,934,946 Training, Inc. Blumhorst * 2005 Form CBT | November 3, 2007 13

highest paid executives of state and national associations NPO NMAE Name Title total comp Assets Revenue Mo. Association of Realitors R. Dennis Exec. Dir. $161,058 $3,501,541 $3,841,578 McClelland Mission: Legal services, lobbying and education on behalf of Missouri Realtors. Mo. School Boards Assoc. Carter Ward Exec. Dir. $158,146 $276,448 $4,696,821 Mission: Advocate the interests of public education leadership. Mo. State Teachers Assoc. Kent King Exec. Dir. $139,165 $1,156,643 $6,833,166 Mission: Sponsors workshops and conferences for teachers and financial and legal resources for schools, and publishes magazines for educators. Thomas Jefferson Institute Robert Myers Exec. Dir. $128,998 $589,247 $847,289* for Crop Diversification Mission: Provides education, research and market development programs in support of family farms. Masonic Home of Mo. Karin Bell Exec. Dir. $105,612 $108,559,367 $7,753,356 Mission: Provides medical and home care for Missouri Masons and their wives and widows, and members of the Eastern Star. Mo. State Teachers Assoc. Bruce Moe Dep. $102,645 $1,156,643 $6,833,166 Exec. Dir. Mo. Beef Industry Council Steve Taylor Exec. Dir. $92,076 $255,341 $1,426,017 Inc. Mission: Promotes of beef consumption. Oats Inc. Linda Yaeger Exec. Dir. $88,265 $16,153,887 $20,658,112 Mission: Provides personalized transportation for those who would otherwise do without. Investigative Reporters and Brant Houston Exec. Dir. $85,892 $2,851,604 $1,721,366* Editors Inc. Mission: Educates journalists on in-depth, computer literate and investigative reporting. Mo. State High School Kerwin Urhahn Exec. Dir. $80,454 $7,164,318 $6,427,714 Activities Association Mission: Supports regulates and promote athletic, music and speech competition for high school students. * 2005 Form

Highest paid executives of medical nonprofits NPO NMAE Name Title total comp Assets Revenue Primaris Richard Royer CEO $201,677 $8,411,293 $7,596,499 Mission: Healthcare consulting. Missouri’s federally designated healthcare quality improvement organization. Orthopedic Foundation for Dr. G. Gregory Chief of $176,982 $2,276,302 $1,914,490 Animals Keller Veterinary Services Mission: Promote awareness and research for treatments for orthopedic and genetic diseases in animals. Orthopedic Foundation for Edmund J. COO $172,945 $2,276,302 $1,914,490 Animals Dziuk Primaris Donald Glozer Chief $147,128 $8,411,293 $7,596,499 Operating Officer Family Health Center of Sharon Med. Dir. $135,621 $1,281,958 $5,220,800* Boone County Carmignani Mission: Provide health care to uninsured or underinsured people who don’t have a primary health provider. Primaris Tim Schultz CFO $112,199 $8,411,293 $7,596,499 Family Health Center of Gloria Crull Exec. Dir. $109,372 $1,281,958 $5,220,800* Boone County Family Health Center of Darren Stice CFO $92,334 $1,281,958 $5,220,800* Boone County Family Health Center of Kay Strom COO $89,041 $1,281,958 $5,220,800* Boone County Boone Hospital Home Care Angela Littrell Dir. $91,059 -$308,775 $4,728,635 Inc. * 2007 Form

CBT | November 3, 2007 15

people you should know Brett Burri President of Providence Bank, Columbia

AGE: 45 JOB DESCRIPTION: Establishing Providence Bank in the Columbia market, taking it from its beginnings as a loan production office (LPO) to a full-service bank branch. My duties include: overall management of the Columbia market, ecruitingr a talented staff, developing and implementing our marketing plan, executing our business development strategy, and calling on top prospects to gain market share. I also serve on the bank’s executive loan committee. YEARS LIVED IN COLUMBIA: 8 1/2 ORIGINAL HOMETOWN: St. Joseph, Mo., “where the Pony Express started and Jesse James stopped.” EDUCATION: I received my bachelor’s degree in business management from Missouri Western State University in St. Joseph. I also completed the following professional education: Graduate School of Banking at the University of Wisconsin-Madison and the American Bankers Association’s National Schools of Commercial Lending, Real Estate Finance and Consumer Lending. COMMUNITY INVOLVEMENT: I currently serve on the board of directors of the Columbia Area United Way and on the executive board of directors of the Great Rivers Council of Boy Scouts of America. I served as the Boonslick District chairman for the 2007 Friends of Scouting campaign. I also am a member of the Columbia Area Chamber of Commerce and the Central Missouri Development Council. PROFESSIONAL BACKGROUND: I have nearly 27 years of experience in banking. The last 20 years I have served in an executive capacity, including as president of two other Columbia banks. I moved to Columbia in 1999 to accept the position of president of Mercantile Bank of Boone County. Prior to that, I had several positions over 21 years with that organization, during which I managed retail banking, residential real estate lending and commercial banking divisions and handled marketing and business development. A COLUMBIA BUSINESSPERSON I ADMIRE: I have had the pleasure of meeting so many admirable businesspeople in Columbia that I find it difficult to single someone out. In our community live some of the most talented, wise and generous people I have ever met. I have a great admiration for those who have taken an idea or passion and turned that into a viable business. I particularly admire those who have managed to keep balance in their lives and have kept their priorities in check, which can be difficult when success is attained. I also have tremendous respect for those who remember to give back to the community through their generosity. WHY I’M PASSIONATE ABOUT MY JOB: I have an incredible opportunity, along with our investors, to build a local banking franchise from the ground up, leveraging the infrastructure of our affiliate in Lincoln County. Most of my career has been in working for large regional and super-regional banking organizations. They generally establish policies and procedures used in a particular market area and replicate that in all markets. This “one-size-fits-all” approach tends to create an inflexible environment in which customer service, along with employee morale, often suffers. Our owners encourage me to use my experience and creativity in developing and growing our franchise. Providence Bank provides the flexibility of a local community bank with the strong financial resources of a larger organization to handle the financial needs of most any client. I find it very rewarding to be a part of. IF I WEREN’T DOING THIS FOR A LIVING: I have been in banking for so many years and truly enjoy it. I honestly don’t know what else I would do. BIGGEST CAREER OBSTACLE I’VE OVERCOME: In 1999, I had an opportunity for a bank president’s job, which required me to relocate to Columbia. The opportunity to become the president of a bank had long been a goal of mine. However, the job started in March, and three of my four children were in school, which didn’t end until May. Micheal and I wanted to allow our children to finish out the school year to minimize disruption for them. Micheal stayed behind and managed the household until the end of the school year. I spent two and a half months living in a hotel room, commuting home on the weekends. The support of my family is what made it possible. A FAVORITE RECENT PROJECT: My current opportunity to establish Providence Bank. More than just a project, I find it to be challenging, exciting and very rewarding to be a part of. WHAT PEOPLE SHOULD KNOW ABOUT THIS PROFESSION: The term “bankers’ hours,” a term that I get teased about occasionally, is a myth. The term originates from the era in which my grandfather was a banker, when a bank was generally open 9 a.m. to 3 p.m. and closed during the lunch hour. The hours can be long, but the balance is that we do get to take the day off most holidays. Banking is a very rewarding profession that offers a variety of opportunities for a person to capitalize on their talents. Whether you have analytical skills, sales and marketing abilities, organizational skills or people skills, there are positions in banking that would provide exciting and challenging opportunities. WHAT I DO FOR FUN: Attend children’s activities and events, play golf and attend Mizzou sporting events. FAMILY: My wife, Micheal Roe, and I have been married for 21 years. We have two sons, Justin, 18, and Spencer, 11, and twin daughters, Kirsten and Kayla, 15. FAVORITE PLACE IN COLUMBIA: I have many favorite places in Columbia. I enjoy attending my children’s events and activities, Tigers’ games at Mizzou Arena and Faurot Field, and C.C.’s City Broiler. ACCOMPLISHMENT I’M MOST PROUD OF: Having a family that has been so supportive, which has enabled me to pursue my career opportunities. MOST PEOPLE DON’T KNOW THAT: I won a miniature golf tournament when I was in college.v

photos by jennifer kettler 16 November 3, 2007 | CBT

Executive Pay-Nonprofits ...continued from Page 12 worked in the nonprofit sector since 1965, and 10 years Top, Left to Right: R. ago she and other members of the Boys and Girls Club Dennis McClelland, board researched what other local nonprofits were Richard Royer and Mark Hassemer. paying their directors before choosing the agency’s Bottom: Don Laird. first director. Mustard said she has seen nonprofit administration “become a profession,” a process evident in the rising salaries of executives. “It used to be people who worked in nonprofit weren’t compensated as much but wanted to make a difference,” she said. Having helped hire adminis- Elizabeth Holden trators—and having been hired as one herself—Mustard said that, as is the case with for-profit companies, nonprofit organizations want competent managers who ensure that the agency is run like a good business. The CBT surveyed organizations that were granted nonprofit, “We’re like a business, but your product is your tax-exempt status by the IRS after stating their main purpose is service that you provide,” she said. For certain types of agencies, retaining a professional who can run the to serve a public or private interest. Tax-exempt organizations file organization smoothly means offering a salary that a form 990 tax form, a public record that lists the organization’s can compete with the for-profit sector. When putting together compensation packages, annual revenue and assets, along with the salaries of executive boards should conduct research to see where their staff members and other information. organizations fit in the market, recommends Holden, who works with both nonprofit and for-profit companies in Missouri and other states. “Run comparisons,” Holden said. “Look at organizations of your size, number of employees, revenue, in a similar city—similar in terms of size, population and number of nonprofits.” v CBT | November 3, 2007 17

Part of a CBT series about technology-driven economic development. t e s ya m ji by p h oto

Fred Hawthorne, a nanotechnology pioneer, joined the University of Missouri last year. MU poised to become leader in global nanotechnology

By Sean C. Spence Columbia’s Business Loop. There Kattesh Katti and Raghuraman Kannan, both on the faculty Nanotechnology may seem like the stuff of of MU’s Department of Radiology and Physics, science fiction, but in mid-Missouri, the field have founded two nanotechnology start- is quickly becoming recognized as a promising ups, Greennano Company and Nanoparticle component of the area’s technology-driven eco- Biochem., Inc. Either man has the credentials nomic development strategy. and experience to go anywhere in the world; “It is an exciting time,” said Jim Thompson, both chose the University of Missouri because, dean of the University of Missouri’s School of they said, it offers the right combination of col- Engineering. “It’s like in the 1960s with lasers laborative environment, technical facilities and and integrated circuits. Now we are at the begin- leadership. ning point with nanotechnology.” “The combination is not available anywhere MU’s race to develop nanotechnology is taking [else] in the world,” Kannan said. place not only in the School of Engineering but Kannan and Katti are exploring ways to use also in medicine, radiology, physics and other nanoparticles—particles measured in terms of fields. Each academic area has its own assets to one billionth of a meter (it would take 100,000 offer, and the key to MU’s progress seems to lie nanoparticles to span the width of a human in their ability to collaborate. hair)—to diagnose and treat diseases such as “In nanotechnology, collaboration is the key,” breast cancer and prostate cancer. Their goal is to Thompson said. “This is by far the best university develop products that can be manufactured here in the country in terms of creating a collaborative in Missouri and marketed worldwide. environment.” The two men are not alone at MU, working He said part of the reason MU is prioritizing in an environment that spans several academic nanotechnology is that, for now, there are fewer departments and representing a fast-growing competitors and MU is positioned to take a lead- field. Much of MU’s nanotechnology effort ership role. resides at the Center for Micro/Nano Systems and “We can’t compete with Silicon Valley, for Nanotechnology, run by Shubhra Gangopadhyay, example, to become a major player in semicon- recruited from Texas Tech University in 2003 ductor development,” he said. “But we have a to start the program. The center housed in the real opportunity in nanotechnology.” School of Engineering closely collaborates with Commercializing nanotechnology advances other departments. is a frequent topic of discussion among adminis- “I was hired to build the center with the trators and scientists in the field. goal of bringing visibility to the college,” “It is my hope that we will develop nanotech- Gangopadhyay said. nologies that can be commercialized and turned Gangopadhyay said she has built a team of into start-up companies here in Missouri,” students and faculty who have gone beyond Thompson said. just working as an academic department. “We One example can be found, seemingly didn’t want to just talk about it, so we set up a hidden away, in an off-campus facility on company,” she said. “Part of our goal is to fur- (continued on Page 18) 18 November 3, 2007 | CBT

Nanotechnology ... continued from Page 17

International Institute for Nano and Molecular Medicine planned for MU campus.

Shubhra Gangopadhyay runs MU’s Center for Micro/Nano Systems and Nanotechnology.

ther economic development in Missouri. This is important to my students.” NEMS/MEMS Works, LLC is the MU-originated startup Gangopadhyay formed with other members of the MU community, including graduate student Steve Apperson. Gangopadhyay says the company is six months away from creating a prototype of its first device, an “advanced drug delivery system” designed to destroy tumors, kidney stones and ulcers and to treat cancer and HIV. She expects her team to be ready to start production a year from now but only if the scientists have the facilities they need. Gangopadhyay and Apperson said that mid-Missouri lacks the high-tech facilities to produce their device and others. Among other things, for development and production they need “clean- rooms”—rooms that have essentially no dust or particles that would interfere with their work. Today, they have one small, 500-square-foot clean room and another “partially clean” room nowhere near the thousands of square feet they will eventually need. Adding the facilities they need will cost millions of dollars. “Programs like ours almost always have line-item priority in the state budget,” Gangopadhyay said. “The state has done a lot for us, but we need money to do what we must do.” Fred Hawthorne, an internationally recognized nanotechnology pioneer recruited to MU in 2006 from the University of California-Los Angeles, said that the opportunity is too good to pass up. He said that, with the right resources, MU could be the leading nanotechnology center in the world “I came here because the university has everything I need to do the work I want to do,” he said. “My work is in Boron-neutron capture therapy. I created it and we’ll be the center of that in the world. If you do the numbers on that, it gets into the billions of dollars in a few years. This is a very unique campus. If some of the things we are working on pay off, they will be the basis of new industries.”v CBT | November 3, 2007 19

Beck ... continued from Page 1 a rc hive s m i ssour ian’ s t he o f y e s y court p h oto

1979 drawing of proposed Flat Branch redevelopment, by Maryland consultant Don Zuchelli.

Coming from the north and northwest, Flat Councilman J.W. Bernard, a local florist and Branch drains a substantial portion of central chairman of the street committee, proposed a Columbia and provides the majority of the water successful motion that a concrete bridge be built to the new Flat Branch Park. As Columbia grew over Flat Branch at Ash Street at a cost of about in the 19th century, the Flat Branch area served $1,500. Later that same year, a list of the top sug- as the city’s hub for transportation and industry. gestions for the future offered at a Chamber of First the Boonslick Trail led settlers into town, Commerce meeting included two people who and then the Nebo-Neosho Railroad line, which suggested putting all of Flat Branch Creek under was built in 1868, brought travelers and freight concrete. into the Flat Branch area. Its tracks ran down The creek section north of Broadway was the middle of the wide Waters Street, which was encased in a concrete culvert in an urban renewal later named “Fourth Street,” and terminated at effort during the 1960s, leaving the section south the Katy Station south of Broadway. of Broadway open, which collected spilled con- In 1899, the railroad line became a spur of the crete, litter and much junk. On a brighter note, I MKT railroad, bringing passengers and supplies recall a young child rescued from the open creek from McBaine to Columbia. The train brought south of Broadway during a storm after being coal for the university power plant and freight washed into the box culvert at the open end to for the city and its residents. the northeast and traveling for many blocks. I recall unloading city supplies just south By the 1950s, the area was showing signs of of Broadway on a wide blacktop space in the wear. In ensuing decades, new plans to revitalize middle of the street. Fuel was transferred into the Flat Branch area would come and go every large storage tanks between Fourth Street and few years, but they would run aground over Flat Branch and provided cause years later for a property rights issues and business interests, major underground cleanup. with public defeats at the ballot box. The MKT filed to abandon the spur in 1975, In 1958, a survey indicated that 91 percent ending passenger service to and from McBaine. of Columbians favored the building of a civic All service was later abandoned, and the city center, and soon plans were launched to build an purchased the railroad land rights. auditorium that could function as a basketball We tend to forget how important train court, convention center and concert hall. Four transportation was in its heyday. Don Faurot years later, architect James Darrough was chosen once told me that the Mizzou football team to design the building with a seating capacity of used both railroads that served Columbia. He 2,600, but voters defeated the $1.25 million bond said he had trouble with boys jumping off the issue. train in St. Charles to visit girls at the all-female In the early 1960s, the Land Clearance for Lindenwood College. Redevelopment Authority (LCRA) presented a The Flat Branch area played a significant second urban renewal plan to the city council role in Columbia’s early development. In addi- that included a large part of central Columbia’s tion to privately owned land, the area included college and university areas along with the Flat land that was owned by the city and university Branch area. Slum housing was located on both in what we would now call a “mixed use” area sides of the Flat Branch south of Broadway, most with limited housing, commercial and industrial on what was termed “Cemetery Hill” west of applications. Providence. Earlier, the LCRA cleared a substan- In the 20th century, Flat Branch began to be tial area north of Broadway, encased Flat Branch looked upon as something of a bother. In 1929, in concrete, and launched redevelopment efforts (continued on Page 20) 20 November 3, 2007 | CBT

Beck ... continued from Page 19

An aerial view of the redevelopment plans proposed by Zuchelli, Hunter & Associates in 1979.

including new housing under the Housing I recall our only building inspector, Albert Authority. These improvements occurred under Richardson, and I, as public works director, the leadership of LCRA Chairman B.D. Simon, a inspecting each house and posting it as unsafe. major contractor. Under the ordinance, I conducted public hearings However, property ownership and occupancy for owners and tenants who were relocated pri- were fairly debated on the second issue, which in marily in newer housing provided by the housing 1963 failed on a vote of 4,579 to 3,183. Opponents authority. It was an awesome task. Although the included A.J. McRoberts and attorneys Ralph homes did have electricity, living conditions were Alexander and Edgar Wayland. awful, similar to the third world, with common Shortly after the defeat of the second urban outside watering points, outdoor privies, gravel renewal issue, which included the Flat Branch and dirt roads and unbelievably poor housing. area, the city council directed that “slum areas Cemetery Hill was cleared, and Wayland and housing” be cleaned up. One area included finally got all the land purchased to build the dilapidated homes on Cemetery Hill and east- shopping area that once held Osco Drug and ward to the east side of Flat Branch Creek. The now houses such stores as Office Depot. Some occupants owned few of the houses, and Edgar of the property to the south remained vacant. I Wayland was attempting to purchase the prop- recall Wayland telling me it had been a mistake erty for commercial use on Cemetery Hill from to lead opposition to the urban renewal vote landlords. because it was almost impossible to negotiate for CBT | November 3, 2007 21

all the property that LCRA could purchase by eminent Catalysts for the new effort were former mayor domain if necessary. Bob Pugh, the new LCRA chairman, and architect In June 1966, a study by the Beverly Hills con- Jack Cooper. Mayor Les Procter appointed the LCRA sulting firm Space Utilization Associates (SUA)- rec members who would create the plan. Vice Chairman ommended a new City Hall and Civic Center in the Mark Landrum, a community leader, president of area surrounded by Broadway, Locust, Providence First National Bank and a former chair of the Special and Fifth Street. However, this plan was not pursued, Business District, emerged as one of the project’s most and in 1972 the city and county partnered to purchase vocal supporters. MU Chancellor Barbara Uehling and

the Daniel Boone Hotel from Jim Nanson following a University of Missouri System President James Olson b us ine ss d i str ct t he sp e c ial major fire in the building. held many discussions. However, voters defeated The City Council in 1968 approved an ordinance the $31.5 million proposal by a two-to-one margin in authorizing the city to apply for a federal Housing April. Once again, A.J. McRoberts led the successful and Urban Development grant of $187,000 to plan opposition, and attorney Dave Bear represented the the rehabilitation of the Flat Branch area. The urban property owners. Local Attorney Edgar Wayland was

renewal project took over a decade to develop, with one supporter of the new plan who had stood against o f e s y court p h oto the council approving official boundaries for the Flat the 1962 proposal. Branch development project in 1978. The area included The vote was just another in the pattern that had 33 acres bounded by Providence Road, Broadway, Elm developed over time. Interested citizens would bring Street and Fifth and Sixth Streets. In addition to the forth ideas, plans would be developed to implement city and MU, there were 44 other private owners of them, but the public would vote them down. Usually, parcels of the Flat Branch land. the ballot measures would stumble over issues related During this time, some business growth continued to land and business ownership. in the area. The Katy Station Restaurant opened in After decades of challenges for improvements, a 1976, for instance, Hardee’s purchased its 1.6-acre lot vision for the “Flat Branch Area” and the southwest Flat Branch Park during recent renovations. bordering Providence Road in 1978, and a new office sector is under way and continuing. The city, univer- building was constructed. sity and other entities have developed partnerships to The council voted to draw up a proposal and hired make improvements to the area that will be good for Annapolis, Md., consultant Don Zuchelli, who pre- the Flat Branch area, downtown, the university and sented designs for the potential Flat Branch develop- our entire community, which I will discuss further in ment in 1979. By 1980, the urban renewal project for part two. v the Flat Branch area evolved into a multi-use complex that would include a $3 million civic center, convention center and 225-room hotel. Ballenger Lane

Keene Street St. Charles Road

Richland Road

Grindstone Creek Where should we build the East Columbia connector? Four options to pick from

Improved Rolling Hills Road

Route WW (Broadway)

Lemone Industrial Boulevard, Route 740 (Stadium Boulevard) Extension and Cinnamon Hill realignment

Rollling Hills Road Extension to New

Rolling Hills Road Gans Road Interchange

New Haven Road (Route AC) Rollling HillsRoadExtension toNew Four options to pick from Where should we build the East Columbia connector? Route WW(Broadway) Richland Road The fouralternativesare called St.CharlesOneandTwo andRichlandRoadOneTwo. present thePreferred AlternativeinadraftEnvironmental ImpactStatement. constraints up posterboardsshowingmapsoftheroutes andexplainingtheprocess, andtheysolicitedfeedbackfrom thepeoplewhoattended. sented what they consider to be the four most reasonable alternatives for addressing trafﬁc congestion and safety concerns. At the public meeting, they put pre consultant their and agencies the 24, Oct. On alternatives. nine with up came agencies city and state federal, when ago year a than more began plan by RouteZ,thesouthNewHavenRoadandeastU.S.Highway63. mine the best option For more information,visit The driving forcedriving The projectthe government’sof federal the is Statement, Impact Economic deter to trying are Hill, CH2M consultant, their and County Boone Columbia, Transportation,of of City Department the Missouri The The study team will evaluate the four recommended alternatives. Its task is to balance community needs with technical and regulatoryand technical with needs community balance to is task Its recommendedalternatives. four the evaluate will team study The would branchoff fromSt.CharlesRoad,crossoverI-70,andconnectwithBallenger Road.Therewouldbenointerchange. which Extension, Road Ballenger proposed the addition: one with One Charles St. as same the is route Two:This Charles St. the Woods interchange. above the North Fork of Grindstone Creek and then veers northeast, connecting with the northern boundary line at the Lake of runs boundary southern The northeast. heads which Road, Charles St. with connects then and development housing a beside of the Woods interchange on I-70. The road would be located within the corridor shaded in orange. The northern boundary runs Lake the to corridor WW,a and includes extension route Boulevard this Stadium the of intersection the From One: Charles St. includes an18-holegolfcourse. also four All Street. Broadway WW,Columbia’sRoute in improve project development of residential largest history,the beside road the which Hawthorne, Old extension eastern the WW, Route to Boulevard Stadium from extend alternatives four All ihad od w: hs ot i te ae s ihad n wt, gi, n adto: h pooe Blegr Road Ballenger proposed the addition: one again, with, One Richland as same the is Extension. route This Two: Road Richland Richland Road,headingdueeastuntilveeringnorthalong RangelineandendingattheRouteZ-Interstate70interchange. joins and east veers then it But Creek. Grindstone of Fork North Two,the and above One just Charles St. of line southern the as path same the follows route WW,this and extension Boulevard Stadium the of intersection the From One: Road Richland such as cost, including right-of-way acquisition and potential home displacement, and environmental protection. In 2008, the agencies will agencies the 2008, In protection. environmental and displacement, home potential and acquisition right-of-way including cost, as such for improving the road system in the rapidly growing area known as East Columbia, bounded on the north by Interstate 70, the west www.EastColumbiaEIS.co m , orcall888-ASK-MODOT and the processroad-buildingthe best and the determining of

Rangeline (Route Z) - - 24 November 3, 2007 | CBT MoDOT gathers opinions on East Columbia road alternatives

By Jim Muench

After viewing the four competing road construction plans for East Columbia, Doris Littrell, vice chair of the Timberhill Road Neighborhood Association, wanted a fifth choice: none of the above. All four of the “reasonable alternatives” presented by the Missouri Department of Transportation have the same proposed path for the Stadium Boulevard extension to Route WW. Culled from nine alternatives suggested a year ago, the four chosen for further pursuit all include improvements to Route WW as well. The differences among the final four boil down to two questions: “Should the Stadium extension connect with Interstate 70 at the Lake of the Woods or Route Z interchanges?” and “Should Ballenger Road be extended so that it carries traffic across I-70 to link up with Stadium?” After gauging the reaction to the four alternatives, MoDOT, the City of Columbia and Boone Columbians provide feedback about proposed road County will present a preferred alternative in a extensions. draft environmental impact statement next year. “The Ballenger Road extension is the most Littrell was one of more than 200 people who important factor for the city,” Glascock said. attended the MoDOT open house at the Elks Glascock also suggested that the Stadium Lodge on Oct. 24, and her neighborhood is lo- extension might begin as a two-lane road and cated just east of U.S. 63 and south of Route WW. be widened to four lanes later, although a four- It would be bordered on the west side by an ex- lane right-of-way would be acquired in either tension of Stadium. instance. “Our main issue with the extension of Stadium Some local residents, however, said they want is that it would go right through a neighborhood an expressway, which might limit development of about 50 residential houses,” Littrell said. “In along the road. “Having a two-lane road to help addition to that, we don’t think that it goes far move traffic from a four-lane road doesn’t make enough east. If it’s going to extend past 63, it any sense,” Littrell said. should go farther away from 63 in order to help Realtor John Pekkala, who is marketing the alleviate any kind of traffic issues.” Cross Creeks development at the intersection of Ann Peters, the past chair of the Woodridge U.S. Highway 63 and Stadium, said he was gen- Neighborhood Association and a current mem- erally enthusiastic about the possible new roads ber of the city Planning and Zoning Commission, but that he didn’t think they would affect his said she prefers sending Stadium to the Route Z development very much. He said new housing interchange. Above all, she said, anything that developments on WW, such as Old Hawthorne would help traffic move better along St. Charles and the Vineyards, are already putting a strain Road would be welcome because there are few on traffic along the whole Broadway corridor. street outlets between Lake of the Woods and “WW’s going to be big,” he said. “That’s one WW on the street. where it would really pay to improve it. If it were Residents in the Woodridge and Avalon sub- up to me, the road ought to run to the north side divisions want a road system that relieves con- of the American Legion ballfield and connect up gestion in their area. Matt Volkert, president of with El Chapparal.” the Avalon Homeowners Association, said they Pekkala said he thought the studied area support any alternative that would divert traffic should have been expanded to include the Gans around the U.S. 63/I-70 interchange, “whether Road interchange to the south, where commer- it’s a cloverleaf structure or something like that cial zoning is going to bring much future devel- that keeps people from going through the inter- opment. “I predict that interchange will be built change for every single thing they’re going to extremely fast,” he said. do, or that diverts things through a Stadium ex- Gregg Suhler, president of the Timberhill tension would be good for us.” Road Neighborhood Association, said he was But Volkert and other residents expressed disappointed with the narrow range of options concerns about a Ballenger extension feeding presented because they did not reflect present more traffic onto St. Charles Road. “We need to realities. do something to relieve traffic that is continuing Suhler said he drives on the Grindstone to pile up on St. Charles Road and WW,” said Parkway every day and thought taking the New Al Hahn, chair of the Woodridge Neighborhood Haven Road improvements off the table was a Association. “The population north of I-70 wants mistake. He said traffic counts that say there are a Ballenger extension, but Ballenger would add more cars traveling on Stadium than Grindstone on to the St. Charles Road traffic.” are two years out of date.” The city council probably will weigh in on its The traffic count has risen exponentially on preferences in January or February, Public Works Grindstone in the past year or so and there are Director John Glascock said at the open house. CBT | November 3, 2007 25

many more cars on Grindstone than Stadium trict five. He said the ideal alternative would be today, Suhler said. “I’d be surprised if it isn’t a identified next spring at a public hearing. multiple on the order of two or four to one.” Dusenberg said two alternatives, WW-1 and MoDOT officials say they are still collecting WW-2, were dropped from consideration because responses to the alternatives from people who they were too limited and did not solve the over- could not attend the meeting and will study all problem of congestion on the road network them along with those submitted at the open in Eastern Columbia. Likewise, alternative RR-3 house. As the selection process narrows to the was dropped because it would have required a preferred alternative, the study team will juggle new I-70 interchange, and the New Haven alter- considerations such as geography, costs, right- natives, NH-1 and NH-2, were dropped because of-way acquisition, potential home displace- they did not link Stadium to the interstate. ment and environmental protection to come to “New Haven was seen as too far south to re- a decision. lieve congestion,” Dusenberg said. “Extending “The next step is a detailed engineering analy- New Haven as a new outer loop also doesn’t sis of specific areas of right of way with detailed take traffic from the northeast to the university costs and environmental impacts,” said Mike or downtown, which were seen as prime desti- Dusenberg, planning manager for MoDOT’s dis- nations.” v 26 November 3, 2007 | CBT Customer Service » Lili Vianello Commercials: Crafting the right message for television or radio So you need a commercial, television or radio, to promote your product, service, business, organization or event. As you can imagine, the sources are numerous. Local media offer free or low-cost production for advertisers purchasing airtime. Area advertising professionals and firms charge a little more to develop strategically focused, creative spots or campaigns. Mass-production service bureaus offer pre-produced generic ads for local use. So do vendor and corporate partners; simply add a name or logo and— poof!—you’re done. It’s challenging to take a pre-produced ad and make it in- tegrally pertinent to your business. Not to mention that usu- Developing ally the exposure for the advertiser, the business paying for most or all of the ad, is restricted to a five-to-10-second logo commercials for flash and/or mention at the end. I tend to prefer commercials that are written and produced for the specific advertisers us- broadcast media is not ing them. difficult, but it does Writing effective television and radio commercials can be a little bit involved. It goes way beyond just finding a great take some strategizing creative idea. There are the branding and strategy-related and attention to the components that need to be considered as well. Our creative brainstorming sessions tend to get a little crazy as ideas fly details. Writing good, back and forth. Many concepts that come out of this process could not be written about here, much less used to promote effective radio and one of our clients. But others––“clean,” creative, witty, even television advertising brilliant options––are put aside because they cannot be integrated with the strategic goals of the spot or campaign. doesn’t mean every So what are the strategic elements that need to be considered? We start by identifying what needs to be accomplished spot will win awards. by the advertising. Is it awareness? Is it image enhancement But in my book, the or a shift in consumer perceptions of the product or service? Is the ad being used to educate the consumer? Is attendance best reward is when at a special event the goal? Once we determine what we are trying to accomplish with our clients’ marketing the advertising, our team moves on to identifying who is the objectives are met. primary audience for the commercial. Who will buy this product or service? The more that is known about the target audience, the better. Gender, age, education level, household income, geographic location, spending habits, likes, dislikes—any demographic or psychographic information available can provide insight. The challenge from there is to jump into the minds of the consumers and look at things from their perspective. Why would they shop at this business? An involved business owner or manager probably has a pretty good idea about the advantages or disadvantages his or her business has versus the competition. The tricky part is recognizing which of those elements are truly motivators to potential customers. What would make them choose this organization over a competitor? A good script involves the audience. Our goal is to create emotion within the listener. We want them to actually visualize themselves using the product or service. Understanding the ad medium we are writing for is also an important component. If its radio, we are relying solely on what can be heard. Some creative concepts do not translate well into an exclu- sively audio format. At the same time, a writer can get away with some techniques that won’t work elsewhere. For instance, broken sentence structures and awkward phrasing are often acceptable. It’s usually best to write a radio spot in the same conversational style people use to communicate on a day-to-day basis. Television offers the luxury of using both audio and visual elements to convey the message. In some cases, you may want to limit your script and allow the video images to tell more of your story. In others, the audio component is a crucial partner to getting the message across. Either way, in television, the visual is very important. It can be video, still photos, artwork or words on screen, but change and variation are critical to keeping the viewer’s interest. Developing commercials for broadcast media is not difficult, but it does take some strategizing and attention to the details. Writing good, effective radio and television advertising doesn’t mean every spot will win awards. But in my book, the best reward is when our clients’ marketing objectives are met. Advertising that speaks to people about what matters to them is more likely to drive traffic, change opinions, inspire action or create a sale. When that happens, you know you’ve written a good ad. Of course, once it’s written, the spot heads off to production. But that’s a different article. v

Lili Vianello is president of Visionworks Marketing & Communications, a Columbia-based full-service advertising firm offering photography, graphic and Web design, audio and TV production, and media planning and placement. Contributions to this article were made by Visionworks staff members. Visit them online at www.visionworks.com. CBT | November 3, 2007 27

business PROFILE | SPICEWINE IRONWORKS Custom smoker-maker supplies barbecue world’s competitive connoisseurs and backyard cookouts By Bondi Wood

Grilling experts know that timing is crucial for success. The same holds true for launching a new business. Three Columbia businessmen appear to have mastered the timing for both ventures, experiencing rapid growth in their barbecue-smoker manufacturing business while earning top honors in barbecue competitions. In less than four years, Spicewine Ironworks has drawn national attention from top competitors as well as local backyard barbecue buffs. Owners Jay Curry, Steve Curry and Randy Ham, who also own Columbia Welding next to Spicewine Ironworks, share a background in fabrication and welding as well as a love for down-home barbecue. So the move to designing and manufacturing custom-made smokers was a natural wedding of their work and play. The venture started when Jay Curry was unable to find a barbecue smoker that suited him, so he set about building a custom smoker for his backyard use. That was nearly four years ago, and Jay’s back yard is still empty. “We’re about 15 smokers behind Jay Curry, left, helps his business partner Randy Ham drill a hole for the valve handle. (Continued on Page 28) 28 November 3, 2007 | CBT

right now and have a 12-week waiting reluctant to sign on, however. “We just period. Maybe I should put myself on can’t produce enough right now. We’re the list,” Jay Curry jokes. at a young stage in our business,” Jay Evidently, the custom-made smokers said. Currently, all three owners work are worth the wait. Michele Kowalski of full time at Spicewine, and Jerry Curry, Manorville, N.Y., just ordered her third a cousin to the Curry brothers, has taken Spicewine smoker in 14 months. Late in over operations at Columbia Welding. 2006, Kowalksi and her husband, Guy, Still, Jay is worried that the barbecue ordered a large smoker for competi- craze could fade. “I don’t want to hire tion use. Since then, they’ve purchased someone full time then have the bottom a small smoker for home use, and they fall out,” he said. recently ordered a mid-size unit, also Other revenue streams for Spicewine destined for competitive cooking. include a line of dry rubs and sauces Kowalski is one of the five Kowalski available nationally via the Spicewine family members who make up the Web site and locally at Schnucks, Hy- “2 Fat Polocks” [sic] competitive bar- Vee and Buckingham’s. Two new sauces becue team. Kowalski said the 2 Fat are in development, with one possibly Polocks team just won Reserve Grand Spinewine Ironworks owners, from left, Jay Curry, Randy Ham and Steve Curry. hitting store shelves by next spring. Champion, using a Spicewine smoker, Spicewine uses Missouri bottlers and at a national barbecue competition in Saville, N.Y. brothers, there are about 40 Spicewine smokers in packagers for rubs and sauces. “People ask us about the Spicewine smoker all Columbia and 50 in central Missouri; the remaining Kowalski said that her “2 Fat Polocks” compe- the time,” Kowalski said. “We absolutely love it. It’s smokers are scattered throughout the country. tition team uses Spicewine’s rubs and sauces at insulated and has a longer burn time, which means Spicewine Ironwork owners also are enhanc- national competitions throughout the Northeast we can get some sleep at these competitions.” ing sales efforts in climates not hindered by a short United States. “We do us their products. That’s a Steve Curry, a former welding instructor, agrees barbecue season. “We’ve just signed on with a secret, though,” Kowalski laughed. “They’re re- that the national barbecue competition circuit is distributor from Florida, and they barbecue year ally good, and when we combine it with different helping with the company’s Internet marketing ef- round down there,” Jay Curry said. Steve said the things, it gives us a great end product.” forts. “People could see them on the Web site, but company already has an order for 20 smokes from Spicewine Ironwork’s Heffer Dust just won being able to see them up close and personal is re- Florida clients. World Champion Honors, among hundreds of ally starting to snowball the sales,” he said. Jay Curry said Spicewine also has been ap- entries from throughout the country, at the 2007 “Our smoker business is up 180 percent this proached by a distributor who wants exclusive American Royal Barbecue Contest earlier this year,” Jay Curry said. According to the Curry rights to sales in Colorado. Spicewine owners are month. v CBT | November 3, 2007 29 Succession planning: Seeing the big picture

By Carl L. Medley II

The following is the second in a series of articles about the importance and benefits of succession planning within a business or organization. In this series, we explore the various steps of this critical planning process that will help protect the longevity of your business and provide professional growth for your future leaders.

In the previous article, “Succession planning offers smooth transition and continued success” (Oct. 20 CBT), we discussed the overall approach to succession planning and the importance of having a succession plan in place. In this article we begin exploring the planning process by assess- ing your business’s past and current performance, examining the industry and markets in which you exist, and finally Carl L. Medley II using this information to project a vision for the future. During this initial assessment phase, it is critical that you take a step back from the day-to-day and look at your entire operation from a fresh and critical perspective. All too often, owners, executives and managers fall into the “immediacy trap.” That is, they get too wrapped up in today’s activities (and the crisis du jour) to actively monitor the business in a bigger context, including current and past performance, all while keeping a watchful eye out for the future. Begin the assessment by dusting off all your old profit and loss reports (P&Ls) and analyzing your past performance. If you do not regularly prepare, review and compare your P&Ls, then this may take you quite a bit of time, but—trust me—it will be time well spent. Go back four, five or even 10 years and begin to really study and compare your current perfor- The point of this mance to past performance. Make it easy on yourself by starting with the highest levels of income and expenses assessment is to know to develop initial historical and trend analyses. Once this is complete, then you can work your way through the how well your business has more detailed levels as needed. Also, review your past performed in the past and balance sheets and calculate the common performance and financial ratios. The point of this assessment isto look for key trends that know how well your business has performed in the past might show you where you and look for key trends that might show you where you are going in the future. are going in the future. Next, spend some time researching and thinking about your industry. How is your industry faring in the local, national and global markets? How has your business’s performance fared in comparison to your competition and the markets in general? Is your business prepared for new regulation or new competition poised to enter the market? What growth opportunities exist, and could possibly allow for expansion? When searching for industry compa- rables, you will undoubtedly find reliable information sources online, but your banker, accountant, management consultant or state and national associations may also be able to help you gain access to comparable industry data and trends. Finally, when conducting analysis—whether historic, trend or comparable analysis—numbers alone may not be enough. You may want to make a graph to help you visualize the timing and magnitude of changes that you see in the numbers. Being able to see the numbers represented in the graphical presentation may help confirm your suspicions about key trends or issues affecting your operation. For example, health insurance costs may be rising more rapidly than you suspected. Or hiring the new sales manager in 2005 yielded much higher sales than you expected. After all, we are in the “Show-Me State,” and a picture is worth a thousand words. In the previous article I challenged you with a homework assignment. Specifically I asked you to consider your long-term goals and your vision for the future of the business. Now, with your homework assignment and initial assessments complete, you are undoubtedly well on your way to developing a clear vision for where you want your business to go and how you think you will get there. Ensuring that you have this vision solidified is very important before moving on to future steps in the succession planning process. In the next article, we begin the assessment of your business’s human capital by looking at the people around you and determining who will be most likely—and willing—to share your vision for the future. v

Carl L. Medley II, partner in CCG, is a management consultant, leadership trainer and inspirational speak- er. He may be reached at [email protected] 30 November 3, 2007 | CBT

Business Briefs

Columbia hosts annual manufacturers’ conference Product developer Doug Hall and directors of four state agencies—economic development, natural resources, transportation and revenue—will speak at the third annual Missouri Manufacturing Conference in Columbia on Nov. 14-15. The conference sponsored by Associated Industries of Missouri and Missouri Enterprise is being held at the Courtyard by Marriott and is timed to coincide with Manufacturer’s Month in Missouri. Presenters and their topics include: Department of Natural Resources Director Doyle Childers, on the agency’s ombudsman program that assists employers with compliance issues; Missouri Training and Development Council Director Rose Marie Hopkins, on the Career Readiness Certificate; and Missouri Department of Labor and Industrial Relations representative Daniel Stark on OSHA compliance training. Department of Economic Development Director Greg Steinhoff and Missouri Department of Transportation Director Pete Rahn are the luncheon speakers on the second day. Hall, founder of Eureka! Ranch will deliver a keynote address on growth strategies for U.S. manufacturers. Packaging company moves from Moberly to Columbia Premier Paper and Packaging purchased the industrial building previously occupied by Summit Polymers on Boone Industrial Drive and plans to begin operating on Dec. 1 with 15 employees. Premier will invest $4 million in the packaging paper distribu- tion plant, company President Ed Stansberry said. The facility will also house a paper converting operation and the company’s sales, customer service and management departments. Stansberry and his brother founded Premier Paper in Moberly in 1994 and three years later moved within the city to a 40,000- square-foot facility. The plant on Boone Industrial Drive is more than twice as large, and Stansberry said it will “allow for further growth, expansion of our fleet and the addition of a packaging equipment showroom.” State outlines Missouri health care plan The Insure Missouri health plan will be introduced in three phases beginning in February and will help low-income workers purchase health insurance, Gov. Matt Blunt said. Phase I will cover working parents and caregivers with children in the home who have incomes at or below the designated poverty level, which is $20,650 for a family of four. Phase II, starting next summer, will expand access to working parents and other working adults who are not eligible for Medicare. The General Assembly will set the income level for eligibility. The plan’s intent is for the cost to be below 5 percent of income, and Blunt estimates that it would bring coverage to an additional 77,000 state residents. Phase III is designed to make health care more affordable for small business owners and their employees. The General Assembly will determine eligibility. Blunt said the plan would create a rein- surance program, which is a way to reduce catastrophic risk to insure employees and make premiums more affordable. Benefits of Insure Missouri are expected to compare with those offered to state employees. Information on the program and application updates can be found at www.insuremissouri.org

CBT | November 3, 2007 31

CONSTRUCTION UPDATE

First National Bank’s holding company, the Landrum Co., will move employees into the historic Renie Hardware building at 16 N. Eighth St. in mid-November.

The old Kelly Press Bulding at 10 Hitt St. will be the new home of Ragtag Cinemacafé, Ninth Street Video and Uprise Bakery.

The McClung Brothers have resumed construction of their three- story additon to Quinton’s Bar & Deli at 124 S. Ninth after the city lifted its stop-work order. The balcony extends over the sidewalk on Ninth Street. 32 November 3, 2007 | CBT MU renames College of Business The University of Missouri’s College of Business has added a major donor to its name. The renaming to the Trulaske College of Business was made in recognition of a series of Robert J. Trulaske’s gifts, including the latest an- nounced Oct. 19 that came from his wife in his honor. The amount was not disclosed. Two years ago, Geraldine Trulaske made another donation to MU, providing funding for six endowed named faculty positions in the College of Business and a campus- wide scholarships program. Earlier, the Trulaskes had made a series of gifts that created three endowments: one for undergraduate scholarships in MU’s business school, a second for scholarships for MBA students, and a third for a new scholarships coordinator position in the College of Business. Currently, 36 students have Trulaske Scholarships. Robert J. Trulaske The College of Business will use the latest gift from Geraldine Trulaske to advance the priorities contained in its strategic plan. The priorities are wide ranging and include professional development of students, research, entrepreneurship, economic development, financial services and collaboration with the business community. Trulaske, who received a business degree from the University of Missouri in 1940, was chief executive officer of the O’Fallon-based True Manufacturing Company, a commercial refrigeration business that manu- factures coolers for the soft drink and food service industries. He died in September 2004. The University of Missouri Board of Curators approved the renaming of the business school. Following graduation in 1940, Trulaske was employed at Procter & Gamble until the start of World War II. He served as a combat pilot and took part in D-Day and other battles. Upon returning from the war, he started his own company with his brother and father in 1945. “My father credited the University of Missouri for giving him the tools to success,” Robert Trulaske Jr. said. The College of Business is the second academic division to be named at the University of Missouri-Columbia; the other is the Sinclair School of Nursing. In various national rankings, such as The Wall Street Journal and U.S. News & World Report, approximately 75 percent of top-tier business schools are named. The Trulaske College of Business, founded in 1914, today enrolls nearly 4,000 undergraduate students and 345 graduate students. The college has four academic units—Accountancy, Finance, Management, and Marketing —with 64 full-time faculty members. The college offers an undergraduate degree in business administration, an MBA degree, a 150-hour program that confers both undergraduate and master’s degrees in accountancy, and Ph.D. degrees in both accountancy and business administration. v CBT | November 3, 2007 33 Wedding vendors unite, develop Web site By Sarah Kohnle Edith Hall explained that the bride is in total control of her selection on the An unexpected union has formed Web site. There is no registration cost, since the Missouri Wedding Connection and the user clicks directly to the ven- network was launched. Not only are dor’s information. The site is provided betrothed couples connecting with area as a convenience. businesses; vendors are connecting with “We’re not out to make big bucks,” their competitors, creating a coopera- Hall said. tive spirit. New vendors are welcome, and the The Wedding Connection is an op- Wedding Connection operates in a dem- portunity for wedding-industry compa- ocratic fashion. “All of our vendors get nies to get acquainted with fellow ven- a say-so in the bridal show,” Heidbreder dors and learn “who does what,” said said. Kathy Spry, who manages the Lindsey Vendors select their own locations Rentals wedding and party section. and participate in other decisions, such To assist vendors and clients in shar- as decorations and advertising. Monthly ing information and resources, Spry meetings address educational topics, helped form the group a year ago with and vendors also vote the shows they co-founders Edith Hall, owner of Cakes hold. The next one, the Winter Wedding with the Personal Touch, and Rosalyn Gala, takes place Jan. 20, 2008, at the Heidbreder, of U.S. Rents It Wedding Boone County Fairgrounds. and Party Center. The Wedding Connection is holding As the competing vendors get to know each other, other’s sentences. new promotions and contests at shows, giving away they’re becoming more open, organizers said. Heidbreder started, “We are connecting brides to money as well as prizes. “Not only do [brides] have “They’re bouncing ideas off each other, and that’s other vendors in the wedding business. It makes things the chance to see vendors and plan for their special great. It benefits the bride,” Heidbreder said. simple for brides…” “…and grooms and moms,” Spry day,” Hall said, “they get a chance to do something Heidbreder and Spry are competitors, but now, added. fun and get cash.” through this network, they operate under the concept The network’s Web site, www.moweddingconnec- Overall, though, the wedding business is still busi- of “her inventory is mine and mine is hers.” tion.com, is tagged as a “referral organization of wed- ness as usual. The three founders agreed that the best part of the ding and event vendors.” Approximately 85 vendors “We’re not reinventing the wheel,” Hall said. Wedding Connection is the development of friend- are listed, including several bridal shops, multiple “We’re adding to it and dressing it up.” v ships. The connection becomes obvious when they photographers, and various decoration and rental explain the organization’s concept by finishing each businesses. 34 November 3, 2007 | CBT

$280,000 public record CAMPBELL, RYAN AND BETH FIRST NATIONAL BANK & TRUST Deeds of trust more than $150,000 CO LOT 121 THE CASCADES $950,000 DOUGLAS, TROY AND CARA $263,997.60 THE CALLAWAY BANK DARNELL, STEPHEN AND JOAN STR 10-50-14 /W/NE FF MERRILL LYNCH CREDIT CORP LOT 36 COUNTRY WOODS $886,704 HAWTHORNE DEVELOPMENT $257,600 GROUP LLC THOMAS, THOMAS REVOCABLE BOONE COUNTY NATIONAL BANK TRUST LOT 1 OLD HAWTHORNE FIRST NATIONAL BANK & TRUST CO $796,000 LOT 123A ARBOR FALLS I 70 LLC PREMIER BANK $252,000 STR 12-48-12 //E ZARCONE, MARK BANK OF AMERICA $765,000 LOT 48 THORNBROOK COPPERPOT LLC FIRST NATIONAL BANK & TRUST $229,500 CO JESSE, JANICE LOT 122 COPPERSTONE LIBERTY REVERSE MORTGAGE INC LOT 164A SPRINGDALE ESTATES $755,000 SCHAUF-BAKER PARTNERSHIP $228,055 BOONE COUNTY NATIONAL BANK LOGSDON, GREG AND RACHEL LOT 4B CENTRE WEST OFFICE & BOONE COUNTY NATIONAL BANK STORAGE LOT 203 WALNUT BROOK CONDOMINIUM $750,080 GINGER C LLC $228,055 CENTRAL TRUST BANK HILL, ROBERT AND SARAH LOT 35 PAYNE’S ADD BOONE COUNTY NATIONAL BANK LOT 203 WALNUT BROOK $750,000 CONDOMINIUM HEIFNER, GREGORY AND DEBRA SCHAUF, BURTON AND BRUCE AND $205,000 LYNDA BAKER KDG LLCPREMIER BANK STR 21-49-13 //W LOT 146 COPPERSTONE

$606,072.28 $201,500 LAKEVIEW ESTATES DEVELOPMENT KLEEKAMP, STEPHEN AND TRACI CO WILSON COMMERCE BANK LIBERTY MORTGAGE CORP LOT 801 LAKEVIEW ESTATES LOT 52 GREENBRIAR

$543,750 $200,000 KEMPER, LEO AND CARLA ELIAS & ELIAS LLC CENTRAL BANK OF MISSOURI- U S BANK COLUMBIA STR 34-48-13 //SW LOT 307 EWING INDUSTRIAL PARK $188,800 $532,000 STEVE HERIGON CONSTRUCTION C4 INVESTMENTS LLC INC PREMIER BANK BANK OF MISSOURI LOT 60 THORNBROOK LOT 21 BEAR CREEK VILLAGE

$429,000 $187,520 FINKE, DAVID AND KIMBERLY GINGER C LLC PROVIDENCE BANK NEXT DOOR NEIGHBORS LLC STR 29-46-12 /SE/SW LOT 35 PAYNE’S ADD

$360,000 $176,000 WILSON, DANIEL AND SUSAN BOLLS, PAUL GMAC MORTGAGE LLC LIBERTY MORTGAGE CORP STR 19-46-12 //SW LOT 5 D’ESTE ESTATES

$340,000 $171,700 HAYTER, THOMAS AND KARIN MAUNEY, ERIK AND MONICA COMMERCE BANK SUNTRUST MORTGAGE INC LOT 199 OLD HAWTHORNE LOT 167 PALOMINO RIDGE

$323,762.40 $171,500 KING, NATHAN AND TAMMY PARKS, WANDA PREMIER BANK BANK OF MISSOURI LOT 228 A THE VINEYARDS LOT 44 BEDFORD WALK

$318,400 $168,000 MCCULLEM, RYAN AND ROBYN FONVILLE, JOHN AND ELAINE PREMIER BANK QUICKEN LOANS INC LOT 204 GREENBRIAR VILLAGE LOT 1 CLEARVIEW

$290,000 $160,000 MILLER, TROY AND SHIRLEY BROWN, ERIC AND EMA BARBOSA MID AMERICA MORTGAGE FIRST NATIONAL BANK & TRUST SERVICES LOT 6 COLLEGE PARK LOT 101 WELLINGTON MANOR CBT | November 3, 2007 35

$156,000 $291,200 TRESSELT, LISA AND RICHARD CRON, ROBERT AND SARAH BANK OF AMERICA EVERBANK STR 2-48-14 //SE STR 16-48-14 /SW/SE

$155,700 $251,000 GERDES, DAVID AND BECKY POWELL, MICHAEL AND MARY FIRST NATIONAL BANK & TRUST MID AMERICA MORTGAGE CO SERVICES INC LOT 128 BROADWAY FARMS STR 10-51-11 /E/SE

$155,650 $250,000 MCCARTY, BROOKE AND KIRKPATRICK, ROBERT AND PEGGY JONATHAN COUNTRYWIDE BANK FIRST NATIONAL BANK & TRUST STR 24-49-14 //SE CO LOT 692 VANDERVEEN CROSSING $249,550 THOMAS, MATTHEW AND DENISE $150,000 BANKS PENDGRAFT, PATRICIA AND COUNTRYWIDE BANK MICHAEL LOT 77 PRICE’S ADD BANK OF MISSOURI LOT 282 THE VILLAGES AT ARBOR $237,750 POINTE CARDWELL, RUBY COUNTRYWIDE BANK $150,000 LOT 31 SEASON’S RIDGE BARNES, ALAN AND VALERIE COMMERCE BANK $236,725 LOT 33 BRISTOL LAKE MCMENAMY, JAMES AND PATRICIA BOONE COUNTY NATIONAL BANK $1,600,000 LOT 3 MCMENAMY SUBDIVISION TWO BALD BROTHERS LLC CITY BANK & TRUST COMPANY OF $235,000 MOBERLY AZUL PROPERTIES LLC LOT 3 BOONE INDUSTRIAL PARK COMMERCE BANK NORTH LOT 175 COLUMBIA

$1,300,000 $232,000 MCLAGAN, GARY AND LAUREL FOUR SEASONS CONSTRUCTION FIRST NATIONAL BANK & TRUST LLC CO FIRST NATIONAL BANK & TRUST LOT 4 KINGS MEADOW CO LOT 349 THE CASCADES $959,500 LIBERTY SQUARE PROPERTIES LLC $218,366.55 CHAMPION BANK UARE FISHER, BYRON AND JENNIFER LOT 5D LIBERTY SQ BOONE COUNTY NATIONAL BANK LOT 1 GRAND VIEW ESTATES $825,000 KEENEY, WILLIAM AND SUSAN $217,000 COMMERCE BANK GERBIG, LIBUSE AND JOSEPH AND LOT 1616 FIVE-TWENTY ADDITION OLGA KRNAK CONDOMINIUMS MID AMERICA BANK LOT 62 LAKESHORE ESTATES $790,379.29 GLEN BEAR CONSTRUCTION LLC $209,100 COMMERCE BANK DARKOW, GRANT AND CARY LOT 50 DEER RIDGE FIRST NATIONAL BANK & TRUST CO $375,000 LOT 12 WOLFCREEK WHITFIELD, JEFFREY AND TAMARA COMMERCE BANK $203,350 LOT 175 OLD HAWTHORNE BAKER, BRUCE AND LYNDA BOONE COUNTY NATIONAL BANK $340,000 STR 21-49-13 //SW BAKER, CHRISTOPHER AND STACEE MID AMERICA MORTGAGE $200,214 SERVICES INC CROSS, ROBERT AND KRISTINA STR 4-49-13 //NE COUNTRYWIDE BANK LOT 117 THESSALIA SUBDIVISION $340,000 WISE, STEVEN AND CATHERINE $200,000 MID AMERICA MORTGAGE LEFEVRE, MICHAEL AND JUDITH SERVICES INC BOONE COUNTY NATIONAL BANK STR 4-49-13 //NE LOT 50 COUNTRY CLUB FAIRWAYS

$336,000 $200,000 ROBINSON, ERIC AND KATHRYN PARDALOS, JOHN AND ELENI ALLIED MORTGAGE GROUP INC BANK OF AMERICA LOT 324 THE CASCADES LOT 59 HERITAGE MEADOWS

$315,000 $200,000 JQB CONSTRUCTION INC CROWLEY, GARY AND LINDA BOONE COUNTY NATIONAL BANK MISSOURI CREDIT UNION LOT 422 THE CASACADES LOT 42 WOODRIDGE

$300,000 $200,000 HOFFMAN, HARVEY AND PATEL, SURESHBHAI AND ALEJANDRA GUDINO SHOBHABEN COUNTRYWIDE BANK BANK OF AMERICA STR 26-51-14 S/SE/SW LOT 521 SMITHTON RIDGE 36 November 3, 2007 | CBT SPECIAL SECTION HOLIDAY GIFT GUIDE Tech Advice » Jonathan Sessions ‘Tis the season for smart phones As end of year approaches, it’s time leave much to be desired. I did manage to get demonstrate a concept or product remotely. A to start investigating items that will it to work with both Windows and Mac OS, video can be saved (on the sending phone, not be on this year’s holiday (or budget but it took some unfriendly system practices. the receiving) and retrieved later via microSD surplus) wish list. If a mobile phone The Chocolate v2 is a great improvement card or Bluetooth to a computer. is on that list, I can help. Over the last over Verizon’s first edition. From LG, it is If you need something more, the AT&T too weeks, I have been able to get my slightly slimmer than its predecessor. The Tilt, a brand-new smart phone, has all the lat- hands on some of the hottest new touch-sensitive circle has been replaced with est and greatest. The phone has two principal phones being released just in time the same wheel used on the Juke, and the touch positions: vertical, utilizing the 2.8-inch touch for the holidays. buttons now provide feedback in the form of screen, and basic, using the sliding QWERTY a subtle vibration. The slider now includes call keyboard, with the display tilted up toward Verizon and end buttons along with the keypad and the user for easy view (get the name?). The The first phones I looked at are a spring-loaded hold switch on the side. The phone has almost any feature an on-the-go from Verizon and have a strong hold switch and better touch sensitivity were professional might need. It runs Windows consumer focus. The Juke and necessary improvements on the first version, Mobile 6.0 and, therefore, a host of Microsoft Chocolate v2 are, first and fore- which had a knack for dialing numbers while applications: Word, Excel, PowerPoint, 3G and most, built for music. The interface sitting untouched. WiFi support, GPS, Bluetooth, Push to Talk, a resembles an MP3 player more three-megapixel camera, microSD expansion, than a mobile phone; each has a AT&T and host of additional business and pleasure wheel, a feature that seems to be a If you need a phone but are not looking for applications, including full Exchange support requirement on any music player. all the excess features of a smart phone, the and video streaming. The Juke is the newest phone Samsung a727 and a717 phones from AT&T While the phone is a borderline “mini lap- from Verizon, released in October. are great phones with cool features under top,” all of these features come at the cost of Made by Samsung, in form it their hoods. These two phones (and several size. The phone is extremely thick—thicker is reminiscent of its smaller, others from AT&T) offer video streaming. than any cell phone I have used, almost dou- flashed-based MP3 players— When making a call on a 3G network—which ble the thickness of the iPhone, far too much to with one big difference: With a Columbia has—with a video-streaming-en- put in a pocket and quite a bit to have strapped slight push on the side, the disabled phone, the user has the option to share to a waist. The physical keyboard is easy to play flips out 180 degrees like a video from the integrated 1.3-megapixel cam- use and responsive; however, it is so large that Swiss army knife. It is sleek and era. The streaming works only in one direction Blackberry and Treo users will miss the ability slim but a little thicker than I at a time; it would be handy for any on-the-go to type with a single thumb. would prefer, and the ear buds business user needing to visually explain or The phone also has awkward positioning

AT&T A717

AT&T Tilt HOLIDAY GIFT GUIDE CBT | November 3, 2007 37 for the stylus. Vertically, the stylus is on the bottom right, but with the keyboard out, the stylus ends up under the left thumb. Verizon JUKE Though with use it may become easier, it feels awkward to right- handed people. My biggest complaint about the phone is really with Windows Mobile. The dialing function is software based; the number pad is on the screen. The buttons are far too small for easy dialing, and the delay in response from the system meant I often had to retype phone numbers. While I got better with time, I could not dial on it as easily as I can the iPhone (another software/touch screen keypad). Still, for a convergence device, it does everything decently enough to make it worth the price of admission for someone not needed or wanting to haul a laptop around. The device is conve- nient, versatile and reasonably well designed. Voyager Verizon’s iPhone and Tilt competitor for this winter is major update to its enV phone, rebranded Voyager. The Voyager contains a large touch screen with an interface similar to iPhone’s. One feature I enjoy about the touch screen is the vibration feedback it gives during interfacing. It is strong enough to be noticed but subtle enough not to distract from function. Unlike the iPhone, the Voyager opens like a book to reveal a wide screen underneath with full QWERTY keyboard. The Voyager has many of the same features of the Tilt: Bluetooth, VZ Navigator (GPS of sorts), a calendar, and basic e- mail. The Voyager will even handle larger microSD cards (up to 8GBs). However, it is unable to handle enterprise e-mail and the office suite, which might be a deal breaker for some. I did not get to handle the Voyager for long, but I was im- pressed by the capabilities of the one I got to use. It will probably not meet the needs of all business users, but it fills the void the iPhone has placed in competitors’ product lines for Verizon. Look for it at Verizon in early November. In addition to these phones are several recently updated business phones worth a look. All major carriers have the new slimmer Blackberry 8800, most have the 8300 media phone, and T-Mobile and AT&T have the smaller 8100. Most of the system features remain the same, but with a new form factor, some models are also equipped with GPS. T-Mobile recently updated its Sidekicks and has the Wing, its version of the Tilt (sliding keyboard but lacks the “tilt”). Also, later this month AT&T will release the Blackjack II, a slight upgrade from the original, and Verizon will carry the Pearl Nov. 8. When looking for a new phone, it is important to realize that the most costly or the phone with the longest list of features might not be the right phone for you. Determine your needs, and then find the phone with those features. Ask your provider whether it offers a trial period; most do. At worst, they let you return the phone after 30 days for a small restocking fee. Make sure the phone works for you and not the other way around. Finally, if this is your first smart phone purchase, be prepared for all the new ways people will be able to contact you. ❖

Jonathan Sessions is managing partner and consultant for Tech 2. He can be reached at 573-442-1555 or by email jonathan@tech2con- sulting.com Verizon Voyager 38 November 3, 2007 | CBT SPECIAL SECTION HOLIDAY GIFT GUIDE CBT’s Tips for Executive Gifts

Whether you’re shopping for a client, an employee, a boss or a successful executive who seems to have it all, Columbia businesses offer stylish, personalized and perfectly indulgent gifts for the holidays at prices to suit anyone from the budding entrepreneur to the established mogul.

Pilates Session Gift Certificate Pilates of Columbia Robin Riley Martin: 443-2062

Hoss’s Gift Basket Hoss’s Market & Rotisserie 815-9711

Designer Pen and Personalized Stationery The Pen Point Paperie Veronica: 449-6956 SPECIAL SECTION HOLIDAY GIFT GUIDE CBT | November 3, 2007 39

Massage Gift Certificate Greenway Massage Mirra: 449-4929

Edible Bouquet Edible Arrangements 445-5858

Framed Sports Picture Brady’s Glass Emily Brady: 442-6143 40 November 3, 2007 | CBT Century-old University Concert Series balances its books— and its show programming

By Xianglin Liu

The University Concert Series kicked off the 2007-2008 season last month with the Wines and Beers of the World fund-raiser, at which, for $15 each, attendees sampled from 48 wines and 22 beers while enjoying live music. The fund-raiser has become each season’s usual starter event, but the evening marked an unusual occasion: the 100th anniversary of the University Concert Series. To say the series has evolved over the past century would be an understatement. In its early years, the nonprofit performing arts organization annually hosted three to five chamber music and operatic events. These days audiences can attend as many as 40 performances each year, ranging from symphony, ballet and international folk dance to rock music, Broadway shows and stand-up comedy. But throughout its evolutions, one constant has been the ability of the series to stay afloat financially. Over the past two decades, the Concert Series had balanced its budget, says Mike Dunn, manager of University Concert Series, though at times it hasn’t been easy. Kimberly Mouser, the series assistant director, said private individual donations provided $126,000 in funding for the 2006-2007 series, but that amount covers only 10 percent of the total costs. To make up the difference, the series relies on ticket sales and corporate sponsorship, which accounted for 54 percent and 22 percent, respectively, of the total funding in fiscal year 2007, Mouser said in an e-mail message. George Carllin performs Saturday as part of the University Concert Series Organizers say setting a reasonable ticket price is crucial for survival. Is a $52 ticket too expensive? Not for a violin performance by Itzhak Perlman, a superstar classical musician requesting a $90,000 artistic fee for his March 9 performance at Jesse Hall. To offset the high cost without turning off potential audience members, Dunn said, he needs to set the ticket price with care. “Tickets are usually based on two things: how much the artist costs and how much we think the market will bear,” he said. He believes Perlman’s big name can draw audience members who will pay $42-$52 to pack the 1,750 seats in Jesse Auditorium. When designing the program list, Dunn looks carefully at the market dynamics and takes into consideration past event popularity. For example, tickets for Broadway plays and comedies sell out fast, while modern dance and classical jazz draw smaller crowds. Besides a good business strategy, in order to stay afloat the Concert Series also needs diverse funding sources that help balance its budget and support its educational programs. Therefore, the Concert Series has sought funding from the university and applied for grants from the Missouri Art Council, the Mid-America Art Alliance and the city. On Sept. 17, the Columbia City Council agreed to appropriate $7,531 to support a Concert Series program, the “Quality Arts & Education Series,” which presents eight educational programs at a cost of about $350,000. Since the grant amount is less than the $10,000 the Concert Series originally requested, the staff members plan to submit a revised application that reflects the full amount. Still, Dunn said, he appreciates the gesture. “I think the city is doing what it can do,” he said. “Most of cities in the state and most other states don’t do that. I think it shows that our city government and people in the city care about the community and try to make it a better place to live by putting money into artistic endeavors.” Columbia’s support of the arts is well recognized. In 2005, the city received the state’s first-ever “Creative Community” award. Columbia is also the only city in the state that has a cultural affairs office as part of its municipal government. Data from the Office of Cultural Affairs show that the city government has gradually increased its annual arts funding to support the local arts community. Annual awards have increased from $65,150 in fiscal year 1999 to $80,076 in fiscal year 2007. The total arts funding budget is approaching the $100,000 mark for fiscal year 2008.v

The University Concert Series continues this weekend at Jesse Auditorium, with performances by comedian George Carlin at 6 p.m. and 9 p.m. Saturday and a performance of the popular Broadway show The Producers at 7 p.m. Sunday. For ticket information, call 882-3781. CBT | November 3, 2007 41 Gated community breaks new ground

By Sarah Kohnle country, such as Texas and Florida, are attracted to both the already-familiar gated communities and to area’s Not far from the Columbia Mall, a new gated con- higher quality of life and lower cost of living. Jones dominium development is welcoming its first resi- said the gates provide peace of mind and help deter dents. Smithton Crossing, a Pate-Jones Construction traffic and noise problems. When the gate is closed, development built on private property with a private residents use a key fob to access the gate. A callbox drive, is one of two gated communities being estab- at the front gate enables visitors to seek entry. In the lished in Columbia. The other, the 20-acre condo com- event of an emergency, Jones and Pate said, emergen- plex Boulder Springs, recently was built off Campus cy personnel would be able to activate the gate with View Drive. a special signal or access a locked box that includes While so far the two developments are the only keys, a footprint of the buildings and mechanicals. such communities on private property in Columbia, The target market for Smithton Crossing is a mix of in the past the city has housed gated communities for young professionals and retired people. The multi-lev- public housing, said John John, a real estate agent with el structures hold elevators, making them accessible to RE/MAX Boone Realty and a sales representative for in southwest Columbia, includes walking trails, land- disabled and elderly residents. the Boulder Springs development. Columbia has sup- scaped grounds, a swimming pool and a clubhouse. Currently, the second Smithton Crossing building ported both a mobile home park that was gated in or- The natural wooded barrier in the back provides ad- is a shell. Though the units are not yet sold, Jones ex- der to be eligible for federal funds and a low-income ditional seclusion and helps lower cost because there’s plained, the developers wanted to complete construc- neighborhood that was fenced, also to comply with no need to fence the entire property. tion early to avoid inconveniencing residents in the regulations for funding. Private gated communities “It’s like being in the country but only three min- first building with nearby construction. Leigh Pate of are new to the area. utes to everything; we timed it,” Leigh Pate said. Page-Jones construction works on site, coordinating Gated communities within Columbia city lim- The first two units at Smithton Crossing were sold in subconsultants, working with service items and fol- its must adhere to city ordinances, said Tim Teddy, late September and early October. The development’s lowing up with homeowners. Columbia’s planning and development director. homes range from two-bedroom, 1,200-square-foot “We’re so hands on,” she said. “We’re getting the “A gated community … would have to be done as a condos starting at $139,900 to three-bedroom, 1,400- kinks out, and then we’ll turn it over to a professional planned development or already zoned as multi-fam- square-foot condos starting at $149,900. Pate said the management company.” ily,” Teddy said. “Gating requires a private street sys- developers plan to build up to 106 units within the Her husband, Tracy Pate, and his partner, Jones, tem, and private streets require the formation of a ho- next three to four years, depending on sales. The com- work closely together. Leigh Pate said Jones meets meowner’s association. Also, there needs to be a level munity will include a homeowners’ association. with homeowners and basically gets the ball rolling, of assessment that would support long-term street Though the gated community concept is new to while Tracy Pate is the one who wraps up each project. ❖ maintenance.” mid-Missouri, John Jones of Pate-Jones Construction Smithton Crossing, which sits on a seven-acre lot said new residents coming from other areas of the 42 November 3, 2007 | CBT

Citizen Journalist » Mike Martin For Columbia contractor, it’s a hard-knock, low-car life Attention rude drivers: Don’t mess with Gina! Gina Overshiner You may get a shiner from Mrs. Overshiner, whose edgy blog innocently titled “Low Car Life” gives a whole new meaning to “pedal power.” Like a mother duck with her ducklings, Gina Overshiner daily leads the Lee School Bike Brigade—”11 bikes, three with bike carts”—on a cross-town, school-day trek though the ups and downs of life in the bike lane. Starting one morning with a higher-than-normal “coffee to food ratio,” the Columbia home- remodeling maven felt “amped and jittery.” What terrible timing. That day “the gasholes were out,” Overshiner blogged. “They seemed to be everywhere. I don’t know if there is some special gashole season or if the change of weather has brought out the worst in car drivers” With a burst of speed and chutzpah, she re- minds us why her version of “Bike, Walk and Wheel” isn’t for the faint or finicky. “Just as we were about to make the turn, Gashole #1 ... pulled up on the left side of us, in the parking lane, to go around,” she wrote. “We all started yelling at him, ‘Hey that’s illegal. You “sweaty and out of breath,” only to find a whiny need to wait your turn!’” sub-contractor waiting on her porch for a pay- But the errant driver took off, and Gina—”af- check advance “so his mom doesn’t kick him ter a quick nod of agreement from the rest of the out.” Bike Brigade,” which includes several parents— Then comes the coup de grace for the Tour took off after him. de Gina. She can’t find her checkbook and must “I stood in the pedals and cranked hard. I fol- pedal another six miles to fetch it from husband lowed him up to Locust, where he turned right ... Tim’s truck. I was sure I could catch him. I would explain ... “Really hot, really thirsty” and “pre-men- why what he had done was really dangerous.” strual too,” Overshiner returns and pays the But justice, as it often does, eluded the intrep- man, “sweat pouring off me ... running down id cyclist. “I lost him,” she wrote. “Dang! If only my calves ... soaking through my shirt” and I hadn’t been pulling the trailer.” with a biting irritation that reduces him to Donna Quixote on a two-wheeled quest for tears—literally. humanity’s elusive windmills, little Sancho Just when you’re thinking “I am Woman, Panzas named Max and Annarose in tow, Hear Me Roar,” Overshiner’s motherly instincts Overshiner blogs with an astute intuition about flip her topsy-turvy world upside-down. “His the pesky slights we all endure to grow, mature eyes were moist. I realized I had made him cry. and achieve a measure of worldly toughness. Geez! Now I had this big burly guy in tears.” On a two-wheeled trip to the grocery store Her tough facade bursts in a downpour of guilt precipitated by cupboards bare except for and apologies. “one kind of cereal that no one really liked,” When the existential angst finally drains out, Overshiner fills her cart with a mountain of food she’s left with “major jelly legs” and a queasy re- that elicits in one nosy woman a “breathless an- minder of youthful fainting spells she thought ticipation of my total. ‘How much will all her were long past. “Everything started spinning groceries cost?’” and the edges of my vision started going black. When the cashier announces “$254.71, hand- Crap... I grabbed the door knob and doubled ing me the two-foot long receipt,” Overshiner can over....” “feel the lady and the bagger’s silent gasps.” Peppered with morals: “Drink plenty of “Do you need help out to your car, ma’am?” water when it’s hot outside. Don’t be a stupid Oops. Definitely the wrong question. pig-headed show-off”; maxims: “Life is a smor- Gina next tries the leap from commoner to gasbord and most poor bastards are starving to queen, navigating a Cadillac world of SUV’ing death” and plenty of mayhem, Gina Overshiner’s “über-moms” with “perfect tans, amazing gym hyperkinetic Tour de Blogosphere whisks read- bodies and cars that are always clean inside and ers along with a jittery alternation of banality- out ... no ‘fart’ written in the dust film.” bashing rants and introspective cantos, all from At Lee School, “this really cool über-mom a hard seat on the 50 yard line of life. came up to me as I was on my way to the bath- Turns out the bike seat may be the best spot in room to wipe my face and asked if I rode my the stadium after all. As Gina’s 9-year-old son, bike. I smiled... Maybe she finally realized how Max, aptly blogs, “Bikes are better than cars be- cool I was and wanted to invite me to join the cause on a bike you are in the whole world. In a v über-moms’ club.” car, you are closed up in a little metal box.” But the invitation never arrives, leaving Overshiner to ride home, “cranking it hard, av- Gina Overshiner’s Low Car-Life blog.over- eraging 20 mph.” She rolls into her driveway shinerhome.com CBT | November 3, 2007 43

cbt entertainment

Staying on their Toes

With their original home base, the Missouri Theatre, in the throes of renovation, the dancers of the Missouri Contemporary Ballet have become increasingly nomadic. Soon the company will move into a permanent space in the under-construction new building at Orr Street Studios. In the meantime, though, the professional dance company has found temporary performance and rehearsal space at the Presser Performing Arts Center in Mexico, Mo., and has scheduled upcoming shows for the Holiday Inn Executive Center and The Blue Note. The Nov. 9 Blue Note show, “Rock”, features contemporary dance performed to rock and roll music; doors open at 6 p.m. In September, the dancers performed outdoors at the Columbia Festival of the Arts. Photos by Jennifer Kettler. time well spent NOVEMBER 2007 9th 10th-11th Dierks Bentley King’s Daughters Holiday Festival 3rd 8 p.m. at the Hearnes Center 8 a.m. to 5 p.m. Saturday and 11 a.m. to 4 p.m. George Carlin—University Concert Series Grammy-nominated country music star Dierks Sunday at the Holiday Inn Select Executive Center, 6 p.m. and 9 p.m. at Jesse Auditorium Bentley teams up with special guest Jack 2200 I-70 Drive SW The University Concert Series presents the Ingram to bring his Throttle Wide Open tour to The 18th Annual King’s Daughters Holiday comedy legend who first gained acclaim in the Columbia. $25-$175; 884-7297, 866-646-8849 Festival features crafts, gifts, Christmas decorations and other products by 120 merchants. 1960s. Recommended for mature audiences only. 9th-11th $30-$40; 882-3781 Proceeds help provide dental care for under- Jane Froman Centennial Celebration served children in the Columbia area and sup- The Art of Slow Food Various events at Columbia College, MU’s Ellis port for the King’s Daughters seniors home in 6 p.m. to 9 p.m. at Orr Street Studios Library, the Boone County Historical Society and Mexico, Mo. $2-$5; 424-7889 Stephens College Enjoy hors d’oeuvres, bid on original arts and 10th-15th crafts inspired by food, and hear music by the Honoring Missouri-born singer Jane Froman, John Stewart-Kevin Hennessy jazz duo. Proceeds this weekend-long celebration includes a round The Crucible support the Slow Food Katy Trail Convivium, an table event with Robert Paulson, a showing 8 p.m. plus a 2 p.m. Sunday matinee at the organization promoting sustainable local foods of the newly launched DVD With a Song in my Rhynsburger Theatre, MU Campus-Fine Arts and multicultural food traditions. $20-$25; slow- Heart, an exhibit from the permanent collec- Building [email protected] tion of Boone County Historical Society, film Stephens College players present the timeless presentations, a reception and Mayor Darwin tale of truth on trial, Arthur Miller’s The Crucible, 4th Hindman’s proclamation declaring Saturday, a relentlessly suspenseful drama of collective The Producers—University Concert Series Nov. 10, 2007, Jane Froman Day in Columbia. evil and personal conscience. $8-$10; 882-7529 (917) 856-3664 7 p.m. at Jesse Auditorium 11th The biggest Tony Award winner in Broadway history comes to Columbia. The Mel Brooks comedy follows Columbia Weavers & Spinner’s Guild 18th Cash: Ring of Fire—University Concert Series the adventures of Max Bialystock and Leo Bloom as Annual Holiday & Exhibition Sale 7 p.m. at Jesse Auditorium Man in Black they attempt to stage the worst play ever created, 6 to 9 pm Friday, 9 a.m. to 4 p.m. Saturday and 11 The music of the ignites the stage in Ring of Fire Springtime for Hitler. $31-$37; 882-3781 a.m. to 4 p.m. Sunday at the Boone County Historical the new Broadway musical , featuring Society, 3801 Ponderosa St. 38 signature songs by Johnny Cash, including 23rd Annual Hearnes Center Fall Arts & Crafts The culmination of the year’s creative efforts of “Walk the Line,” “Folsom Prison Blues,” “A Boy Show many guild members, the exhibition and sale Named Sue” and the title song. $16-$30 features baskets; hand-woven and hand-dyed 9 a.m. to 4 p.m. at the Hearnes Center Fieldhouse, 14th University of Missouri scarves and shawls; one-of-a-kind jackets, vests Browse more than 300 booths featuring thou- and sweaters; handmade table linens; baby Poetry at Kayotea featuring Pam McClure sands of crafts by regional artists. View or buy blankets and stuffed animals; handspun yarns; 6 p.m. at @ Kayotea Tea Room and Bistro decorative glass, woodwork, baskets, pottery, Christmas ornaments; fiber-art wall pieces; rugs; Poet and Columbia College humanities professor folk art and jewelry. $1-3; 884-6475 hand-felted hats; woven beadwork and more. Pam McClure reads her latest work. Open mic Demonstrations are included. Proceeds support follows. 489-5333 7th-10th the CWSG Scholarship Fund. 443-1731 15th The Most Massive Woman Wins 10th 7:30 p.m. at the Stephens College Warehouse Theatre, MU Choral Union: Handel’s Messiah— 104 Willis Ave. Requiem and Gloria University Concert Series In this play, four women from different back- 7 p.m. at The Missouri United Methodist Church, 7 p.m. at Jesse Auditorium grounds and lifestyles come together in the 204 S. 9th St. More than 200 performers participate in this waiting room of a liposuction clinic. As they The Columbia Chorale and the Columbia Civic popular holiday tradition, including the await their procedures, they explore the forces Orchestra perform Faure’s Requiem and Rutter’s University of Missouri Choral Union, University involved in shaping a woman’s self-image. $6- Gloria. Stefan Freund and Alex Innecco conduct. Singers, University Philharmonic and a cast of $8; 876-7199 443-3111 professional soloists. $16-$22; 882-3781