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Journey Home: Beyond Hospital Walls Singhealth Duke-NUS Academic Medical Centre Annual Report 2016/2017

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Journey Home: Beyond Hospital Walls Singhealth Duke-NUS Academic Medical Centre Annual Report 2016/2017 Journey Home: Beyond Hospital Walls SingHealth Duke-NUS Academic Medical Centre Annual Report 2016/2017 Singapore General Hospital (SGH) Sengkang General Hospital (SKH) KK Women's and Children's Hospital (KKH) National Cancer Centre Singapore (NCCS) National Dental Centre Singapore (NDCS) National Heart Centre Singapore (NHCS) National Neuroscience Institute (NNI) Singapore National Eye Centre (SNEC) SingHealth Polyclinics (SHP) SingHealth Community Hospitals (SCH) Duke-NUS Medical School (Duke-NUS) Copyright 2017 by Singapore Health Services Information accurate at time of print Published by Singapore Health Services Pte Ltd Group Communications 168 Jalan Bukit Merah #13-01 Surbana One Singapore 150168 Tel: (65) 6377 8051 www.singhealth.com.sg All rights reserved To reproduce content, please email [email protected] CHAIRMAN’S MESSAGE A part of every patient’s journey As Singapore’s largest public healthcare campus, delivering its own brand of can also look forward to healthy provider, SingHealth sees more than accessible, integrated and person- living and preventive healthcare 3.8 million patient visits a year across centred care. intervention programmes, developed our institutions. Being entrusted with in collaboration with GPs and more than 40 per cent of the nation’s This enabling network of integrated community hospitals. patient load has placed us on a good care extends to the areas of medical vantage point – one we have leveraged research and education, with Community Hospitals like the ones to provide specialised acute tertiary spaces on SGH Campus dedicated in Sengkang and Outram form a care and attentive post-discharge care. to translating new breakthroughs critical bridge in care transition as into better health outcomes for patients are discharged from acute To us, doing the right thing means patients. Cancer patients can look care. With close proximity to the listening to our patients, finding out forward to cutting edge cancer specialist multidisciplinary teams at what’s important to them in their treatment by proton therapy and SGH and Sengkang General Hospital, healthcare journey, and staying clinical trials in immunology housed patients and their family members can relevant to deliver optimal care at the in the new National Cancer Centre be assured of overall better care and best value, through our institutions Singapore building overlooking rehabilitation before they return to and our Regional Health System. Outram MRT station. the comforts of home. and financial transactions from the By leveraging our collective talents comfort of home; a 24/7 medication and compassion for our patients, we To successfully deliver such person- Over the next few years, we will Undergirding our numerous pickup service at our polyclinics can transform the way we deliver care centred care, we come prepared with a see the completion of Outram infrastructural transformations (PILBOX) lets patients skip the – beyond the hospital into their homes dogged tenacity to continually improve Community Hospitals on SGH are continual improvements and queue at the pharmacy; pharmacy with our Regional Health System; coordination within each institution, Campus and the Sengkang General innovations as we strive to deliver even drug prices have been harmonised beyond quality to value with our with others in the cluster and with and Community Hospital in the better care for patients. across our institutions – are some of integrated SDDC care models; and the community, with an unrivalled northeast part of Singapore. In the initiatives that improve patient beyond healthcare to health with our passion of our healthcare professionals. 2018, the Sengkang Campus will We have developed new models experience. increased outreach to the community. In addition, we work hard to be provide general and acute hospital of care under the SingHealth Duke- responsive and adaptive to the evolving services to residents, as well as NUS Disease Centres (SDDC) for When patients are discharged home, For the trust that they emplace in us, needs of the nation and its people. work in partnership with National patients whose conditions require our Regional Health System works the SingHealth Duke-NUS Academic Heart Centre Singapore and multidisciplinary or cross-institutional closely with community care partners Medical Centre must continually KK Women’s and Children’s Hospital Singapore National Eye Centre on care. The SDDCs provide complete to enhance their level of care and renew our commitment to walk will celebrate its 160th anniversary SGH Campus to provide specialised oversight of care delivery and reduce hospital readmissions. alongside our patients for every part next year in 2018, and in 2021, our medical care. outcomes, bringing together specialists of their healthcare journey – now and flagship hospital Singapore General and healthcare professionals to With the recent public healthcare in the future. Hospital (SGH) will turn 200. From Sengkang Health’s engagement contribute towards the treatment restructuring, SingHealth will grow our illustrious past comes an exciting with residents has introduced of their patients’ conditions. even further by tapping on Eastern future as we advance on SGH Campus’ telehealth technologies such Health Alliance’s strengths in 20-year long redevelopment and as video conferencing to better An online portal (Admissions Buddy) geriatrics, sports medicine, emergency expansion. When completed, it support the rehabilitative needs allows patients and their caregivers medicine and outreach to the Mr Peter Seah will be Singapore’s largest medical of the community. Residents to do pre-admission administrative community in the east. Chairman, SingHealth 2 SINGHEALTH DUKE-NUS ANNUAL REPORT 2016/2017 SINGHEALTH DUKE-NUS ANNUAL REPORT 2016/2017 3 CHAIRMAN’S MESSAGE Bench-to-bedside innovations that improve lives 2016 was yet another significant year partnership with SingHealth has (EID) team made waves by being for Duke-NUS. Duke University and already created a seamless ecosystem, the first in history to visualise the the National University of Singapore and this has brought about significant structure of the elusive Zika virus. This notched up another milestone by advances in Academic Medicine in breakthrough has since accelerated successfully completing the second Singapore, by bringing efforts from the development of medical therapies five-year phase of the partnership lab bench to bedside. which either protect against, or treat, to shape a world-class school, which Zika. Most significantly, the team has was set up to transform medicine and Singapore has now streamlined its enabled doctors to detect the virus in improve lives. healthcare sector into three key a person much more promptly, which clusters in 2017, firmly underscoring is crucial to arresting the virus’ worst In the past 12 years, the best of Duke the importance of patient-centric care. effects and saving lives. concurrently exposing students enduring and resonant the Duke-NUS and NUS have propelled the school This development presents yet another to cross-disciplinary projects in a experience is. in multi-disciplinary research and opportunity for the SingHealth Duke- Duke-NUS, in collaboration with the cohesive way. Our pioneering batch education, in Singapore and beyond. NUS Academic Medical Centre, as Singapore General Hospital, scored of students under the LIC model I would like to take this opportunity to Our research is already making a SingHealth continues to be Singapore’s another breakthrough with the world’s will graduate this year, and it is our thank the members of the Governing substantive impact on Singapore’s largest healthcare cluster. The breadth first-ever clinical study of antibody- hope that they will add much value Board for their indispensable insights biomedical science scene, translating and depth of clinical services that dependent enhancement (ADE) of to providing holistic and innovative and unstinting support of all our fundamental or discovery science SingHealth now embraces will enable viral infections. This discovery has medical care for all. endeavours. I’m proud to recognise into clinical practices that make our clinicians and researchers to take since enabled the medical community our 16-member strong board, of which positive differences to the lives advantage of the wider and deeper to design and develop more effective In growing Singapore’s pool of world- more than half are independent and of Singaporeans. access to healthcare issues here. vaccines, as well as extend the limited class clinician scientists and healthcare accomplished individuals from a vast That, in turn, will enable them to be supply of vaccines so as to protect leaders, we saw the seventh batch of spectrum of backgrounds. The start in April 2017 of the third more precise and incisive with their more of those who are vulnerable. our students graduate in June this phase of Duke and NUS collaboration diagnoses and prescriptions for the year. They join our more than 300 As complexity is here to stay, world- is an affirmation of the confidence that best way to tackle these issues. Keeping abreast of rapidly evolving alumni in Duke-NUS’ ongoing journey class innovation will always be the our key stakeholders have in Duke- trends in healthcare, Duke-NUS to transform healthcare for everyone’s cornerstone of Duke-NUS. We are NUS. Such faith inspires us to continue I am deeply proud of Duke-NUS’ continues to groom future-ready benefit. In this, I am certain that those also committed
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