TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY GUIDE FOR GUESTS MOBILITY VISUAL HEARING WITH DISABILITIES Disabilities Disabilities Disabilities Restrooms and Companion Restrooms bypass waiting lines. Guests with disabilities Guest Amenities Wheelchairs and Electric Conveyance Vehicles Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Cut the wait time in easy steps: Restrooms at the Theme Parks, designated and up to five members of their party may enter Available for Rent (ECVs) available for rent. Available on a first-come, to provide an overview of the Theme Park. Device to amplify sound through headphones or induction neck 2 by , offer facilities designed for access by through these entrances. The rest of the party loop at specific attractions. or Deposit first-served basis. Audio Description Utilizes Disney’s Handheld Guests with mobility disabilities. Companion- should use the standard queue. Device to provide supplemental audio information Handheld Captioning Utilizes Disney’s Handheld Device to Insert your park ticket or If you have purchased Disney assisted restroom facilities, designated by Dining and Shopping Locations and narration at specific attractions and outdoor display text at select attractions. Annual Passport into the MaxPass service, you can , are also available at various locations locations via an interactive audio menu. Some counter-service and merchandise Video Captioning Caption-ready monitors designated with FASTPASS® machine or reserve digital Disney FASTPASS® in each Theme Park. Theme Park First Aid locations have narrow queues formed by Portable Tactile Maps Provides a tactile a “CC” symbol can be activated by remote control. representation of building boundaries, walkways, and you’ll receive a FASTPASS® selections on your mobile device. locations, designated by , have facilities railings that may be difficult for Guests using with additional space and privacy for wheelchairs. At these locations, we suggest and landmarks for each area of the Theme Parks. Amenities available for $25 refundable deposit. Presented in a booklet format. reminder ticket as a receipt. individuals who may need assistance that a member of your party order and transport Amenities available for $25 refundable deposit. Come back during your return time and scan the same from a member of their party with their the food, or contact a Cast Member for personal care needs. Companion Restrooms assistance. park ticket or Annual Passport. are located at: Accessible Transportation Rental Locations ® Resort Stroller Shop located in the main Guest Relations See map inside for location. Guest Relations See map inside for location. entrance plaza adjacent to the Disneyland ® Kennel. Guests with mobility- or queue-related assistance needs are • Street - First Aid The following option is available for • Land - Flo’s V8 Café Guests in wheelchairs or ECVs: encouraged to use the Disney FASTPASS Service wherever possible. Companion Restrooms Stationary Braille Maps Large print maps with Braille • Paradise Gardens Park – Across Buses can accommodate various Complimentary Reflective Captioning Available at select theater-type at- See map inside for locations indicated with . overlay and some additional raised graphics to from ~Ariel’s types of wheelchairs and ECVs. The Amenities and tractions, utilizing LED display to project desired captions onto highlight key landmarks and attractions. Located next Lockers Rentals available both inside Picnic Area A picnic area is located Undersea Adventure standard lift size is 30" x 48". The wheelchair Services for use a panel positioned in front of you. See a Cast Member at the or ECV must fit the lift without being forced to Oswald’s Filling Station on and attraction for assistance. and outside the Parks. west of the Disneyland ® Park Main at the Park • Pacific Wharf - near Lucky Fortune and be securely fastened in the restraints. near the Guest Information Board in Carthay Circle. Entrance for your convenience. We request Cookery Written Aids Packets containing dialogue, narrations, flashlights, Stroller Rentals are available in limited We recommend that Guests using ECVs that no food or beverage be brought inside pen and paper are available at or near performance areas or quantities. Please take all personal Auxiliary Entrance Limitations Some transfer to a bus seat while onboard. either Theme Park. entrances for most shows and attractions. belongings with you when leaving your stroller attractions have auxiliary entrances for Guests with mobility disabilities or with service unattended. Disneyland® Kennel Club Located east animals. These entrances are not intended to More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park Hosts with basic abilities in Sign Language can be identified of the Disneyland ® Park Main Entrance. Baby Care Center Hosted by Huggies ® Limited number available on a first-come, first- services and options, please visit Guest with the appropriate language pin on their nametag. No overnight facilities. Located on the northeast end of Main served basis at the rental location. Relations. You may also obtain information, Sign Language Interpretation including parade & show times and details Street, U.S.A. Banking ATMs are located throughout Disney Check Look for this symbol at various locations on kids’ meals and Must be 18 years of age or older to rent ECVs. Available at Disneyland ® Park on Mondays and Saturdays and about restaurant menus, by calling 407-827- ™ the Resort, presented by CHASE. Basic other items that meet Disney Nutrition Guidelines. Visit www.DisneyCheck.com at Disney California Adventure Park on Sundays and Fridays. Resort Lost and Found Inquire at Resort RESERVATIONS MAY NOT BE MADE IN 7935. banking services and foreign currency for more information. Schedules are available at Guest Relations that list specific Lost and Found, located west of the ADVANCE. Available on a same-day basis. interpreted show times. exchange are provided at City Hall in Disneyland® Park Main Entrance. Special Dietary Requests Disneyland ® Park. We offer menu selections for all of our Guests Rental fee and refundable deposit required. For future visits to request confirmation of our interpreted Package Check Service Shop and seeking well-balanced meals, snacks and beverages, as well as those with performance schedule OR to request interpretation for other Payment Options special events and shows, call a minimum of 14 days in check your purchases for pickup later in lifestyle dining requests or food allergies and intolerances. Please ask to The Disneyland® Resort accepts advance at 714-781-4636 Option 1, Option 0. the day at these locations: Stroller Shop (Main speak with a chef upon arrival at the restaurant. Disney® Visa® Cards, Disney Rewards Entrance), The Star Trader () or Redemption Card, Disney Gift Card, Visa®, Safety in the Park Mobility Scooters/ECVs Pioneer Mercantile (). Resort Hotel ® Please keep your speed to the walking speed of those MasterCard®, Discover®, American Express®, BEYOND DISNEY CALIFORNIA ADVENTURE PARK SERVICE ANIMALS Guests may have purchases delivered to Bell around you. Diners Club®, JCB®, traveler’s checks, cash and Services for next-day pickup after 7 a.m. Certain Adjust and lower speed while maneuvering through Service animals, defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an Disney Dollars. individual with a disability, must be under the control of the owner at all times and should remain on a leash or in a Hotels/Reservations Disneyland® Hotels offer special equipment and facilities for Guests with enclosed spaces like restrooms, merchandise and food restrictions apply. harness. Cast Members are not able to take control of service animals. disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed and beverage locations. Travel Tips Should your vehicle become Service Animal Restrictions • Pre-Charged Battery Kiosk accessories, strobe-light smoke detectors, in-room TTYs and other features. For information specific to disabled during your visit, the Automobile Club Park your device in safe locations clear from walkways Due to the nature of some attractions, service • Soarin’ Guests have the opportunity to swap or 714-956-MICKEY. of Southern California provides complimentary individual Hotels, please call the Travel Company at and stairs. animals may not be permitted to ride. At these purchase a pre-charged portable battery and • Guardians of the Galaxy − Mission: BREAKOUT! towing and flat-tire services to nonmembers Evacuation locations, please inquire with a Cast Member about connecting cords for their mobile device. Accessibility information and accommodations for the following locations: during Park hours. In the event of an evacuation, Guests may be required available options, including a rider switch with a Service Animal Relief Areas • Disneyland ® Park Guest Services locations to walk certain distances and navigate stairs or narrow • Able to use any planter with a gate • Recreation and Activities Accessibility will vary depending on the type and location member of your party or a portable kennel. walkways. In this case, please have a member of your • Main Entrance: Esplanade near Disneyland® Kennel Club of the activity. For specific information and service options, please contact a Cast • Incredicoaster party assist you, or wait in a vehicle for assistance. • Grizzly Peak: area (near “Grizzly Peak Member at the location. • Goofy’s Sky School PARK RULES Transfers • Grizzly River Run Pass” sign) Please comply with park rules, signs and instructions, including but not limited to: Some attractions require Guests to transfer from • Jumpin’ Jellyfish • Paradise Gardens Park: Access gate between Seaside Souvenirs & The Little Mermaid–Ariel’s Undersea • All persons and bags are subject to screening their wheelchairs to the ride. Cast Members are not • Luigi’s Rollickin’ Roadsters Adventure extended queue permitted to physically lift Guests in the transfer. • ’s Junkyard Jamboree • Proper attire is required. Costumes may not be worn by Guests 14 years of age or older Special Considerations for Attractions or left with a non-riding member of your party. Items lost • No smoking, including vaping, allowed in the Theme Parks and . while riding attractions may not be immediately retrievable. • Racers Kennels For information, call 714-781-7662. SAFETY: Please abide by all safety warnings and notices. Designated smoking areas are located outside the screening areas. For your safety, do not attempt to retrieve lost articles in any Supervise children at all times. Children under area. Please see Cast Member for assistance. Please contact a Cast Member for information and assistance. • The following are strictly prohibited: age 7 years must be accompanied by a person age 14 years or older. Physical considerations on designated attractions: - Firearms, ammunition, knives and weapons, or objects that appear Specialty Lighting Effects/ Magnetic Fields Common equipment, Special Effects Special effects, to be weapons For your safety while on attractions, remain WARNING! For safety, you should be in good Photosensitivity Specialty lighting such as electric motors and radios, including theatrical smokes, fog, - Alcohol, marijuana (including marijuana-enriched products) and any seated with hands, arms, feet and legs inside health and free from high blood pressure, heart, Enhance your visit! and other visual effects are used that produce electric and magnetic snow and bubbles, are used at illegal substances the vehicle. Supervise children. back or neck problems, motion sickness, or Get the Disneyland app at disneyland.com/maps. extensively throughout Disney fields are utilized extensively select Disney California Adventure ™ Wild About Safety ©Disney - Strollers larger than 31” x 52” and any types of wagons other conditions that could be aggravated by this All loose articles, such as mobile phones, hats/sunglasses, ™ throughout the Resort. These fields are Park attractions, shows and special adventure. Expectant mothers should not ride. California Adventure Park. These Get Wild About Safety with Timon and - Pets or other animals, except service animals and water bottles, should be securely stowed while riding generally no greater than you would events. All special effects are effects include strobe lights and Pumbaa! Visit disneywildaboutsafety.com for (i.e., dogs and miniature horses) This guide provides an overview of services and facilities experience in any urban environment produced using products that have other effects such as simulated vacation safety tips, games, and videos. Additional details and a complete listing of park rules are available for viewing at available for Guests with disabilities who are lightning, explosions and chaser or may be exposed to through common been proven to be safe in these Recycling Be Green! Recycling containers throughout the Disneyland.com/Rules or at Guest Relations. visiting Disney California Adventure ™ Park. lights. household appliances such as vacuum applications. Parks now accept plastic, paper, cans & glass. cleaners and hair dryers. For more information, visit Guest Relations located at City Hall. (See map inside) NOTE: If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details. Information subject to change without notice. ©Disney DCA-110119-GWD Chat with us! @DisneylandToday | Facebook.com/DisneylandToday ©Disney / ©Pixar – DCA-022820-GWD keep following Right to for is here box used from text each Objects on (Command+\) Text lines here in to In-line Indent Anchor (Shift+Enter) (Command+Shift+T) Tab=.25, broken indent consistency: Copy-Paste soft (Most)Y-Offset:-0.015 -0.025 in (Most)Y-Offset: Notes: Tab Align Kiosk ® Service ® ® ® (Subject to availability) Automated External Defibrillators Automated External Baby Care Center Hosted by Huggies Closed Captioning: Activators available at Guest Relations and location Companion Restroom Disney Characters Guide for hours See Times Disney FASTPASS Club Disney Vacation First Aid* Guest May Remain in Wheelchair/ECV Guest Must be Ambulatory Guest Must Transfer from ECV to Wheelchair Guest Must Transfer from Wheelchair/ECV Handheld Captioning: Device available at Guest Relations Height Requirement Information Center Guest Relations Kennel Locker Rentals Mobile Food & Beverage Ordering Package Check Service Parade Route Physical Considerations (See reverse side) Picnic Area Pre-charged Battery Kiosk Reflective Captioning Reservations Accepted Resort Lost and Found Restrooms Service Animal Relief Area Sign Language Schedule at Guest Relations Single Rider Service (Subject to availability) Stroller Rentals Hosted by Huggies The seating and restraints of this attraction may prohibit Guests of certain body shapes or sizes from riding This attraction may be frightening for children Wheelchair Rentals Wi-Fi Hotspot Assistive Listening: Device Listening: Device Assistive Relations available at Guest Presented by Chase ATMs Device Audio Description: Relations available at Guest LEGEND services available by calling 911. *Emergency . ) II limited. required

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Paradise Gardens Park Gardens Paradise Dining packages include a ticket for access by to center stage viewing. Make reservations stopping by or calling 714-781-DINE (3463). Viewing Disney FASTPASS® Available near The Little Mermaid - Ariel’s Undersea Adventure. Carthay Restaurant Circle Wine Country Trattoria Dining packages include Non-ticketed viewing is available around Paradise Bay. *Show Tickets and dining packages are to reserved viewing. Make reservations by viewing. Make reservations to reserved stopping by or calling 714-781-DINE (3463).

GG 24 25 JJ 27 See Times Guide for show times and days See Times standard queue. Wheelchair accessible vehicle Wheelchair accessible standard queue. available. Viewing area for Guests with Mobility Access: Viewing area for Guests with disabilities available (valid FASTPASS ( Bayside Brews Boardwalk Pizza & Pasta Paradise Garden Grill Corn Dog Castle

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15 20 AA CC TRACTIONS 19 through entrance to the RIGHT of Enter through entrance Mobility Access: standard queue. Enter through Mobility Access: Mobility Access: Enter through standard queue. Transfer Mobility Access: Enter through standard queue. access vehicle available. queue. Take elevator to second level. elevator to second standard queue. Take Z AT 25 Silly Symphony Swings 26 Sky School Goofy’s 27 Jumpin’ Jellyfish 28 BB Y Resort Grizzly Peak ® X R 16 District and W Wharf Pacific ® O T Q U . N S 18 17 V K Churros. Downtown Disney C Hotels of the Disneyland Friends and Pixar Pals Parking Tram and walk path to Mickey & Tram

A B Hot dogs and a spicy dog. 11 D Snowman Frosted Treats Adorable Craft cocktails, beer, wine, appetizers, and lounge appetizers, and lounge wine, beer, Craft cocktails, fare. Soft serve and parfait. Cookies and milk. legs, chicken legs, and corn Turkey Jack-Jack Cookie Num Nums M L

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Soda Fountain and is inspired by Disney•Pixar’s . Finding with Crush is inspired by Disney•Pixar’s Talk Turtle ® Story films. Toy Wharf Pacific s alt Disney Imagineering TRACTIONS sandwiches featuring Boudin Bread. Blue Sky Cellar Pacific Wharf Café Ghirardelli Featuring the ‘Disney Family of Wines’ and appetizers. Wine and snacks. Italian favorites with California Wine Country influences. Sonoma Terrace California Craft beer and wine. hosted by . Bakery. hosted by Boudin Mobility Access: Enter through standard queue. beers. featuring Karl Strauss handcrafted and more! asada chicken Tacos, Rim dishes from the Pacific Traditional with a modern twist. Baja Blenders Rita’s Chocolate Shop and incredible ice cream! & blended non-alcoholic specialties. Sulley to the Rescue! is inspired by Terrace Alfresco Tasting Mendocino Terrace Wine Country Trattoria Co. Pacific Wharf Distribution Mexican Grill Cocina Cucamonga Lucky Fortune Cookery Z T V X Y R S Q U W AT 17 W 18 DISNEY DINING entertainment and offerings are subject to availability, restrictions, and change or cancellation without notice. restrictions, entertainment and offerings are subject to availability, ©Disney/Pixar ©MARVEL & Mike Inc.

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Flavored popcorn, frozen and trivia! Visit Disneyland.com/Play to download. Cars Land Grizzly Peak V8 Cafe s TRACTIONS TRACTIONS Redwood Creek Challenge Trail through standard queue. Separate loading Enter through standard queue. Separate area available. (Minimum height 40”/102 cm Mobility Access: Enter through standard queue. Proceed through access gate. Guests must navigate steps when boarding and disembarking the raft. Separate loading area and transfer device available. (Minimum height 40”/102 cm Burgers, chicken sandwiches, chicken tenders, and drinks. hosted by Coca-Cola Grand Californian Hotel & Spa; At Disney’s of Adventure buffet for breakfast Tales Mickey’s or brunch, and savory dinner buffet celebrating the art of storytelling. Mobility Access: Enter through standard queue. map indicates accessible The Challenge Trail Mater’s Junkyard Jamboree Junkyard Mater’s standard queue. Enter through Mobility Access: available. access vehicle Transfer Roadsters Rollickin’ Luigi’s routes. Classic diner comfort food. beverages, soft-serve ice cream and chili cone beverages, soft-serve ice queso. Taste-In Fillmore’s Cozy Cone Motel Flo’ presented by Alamo standard queue. Transfer access vehicle through standard queue. Transfer available. and juices. Turn Wait Time into Play Time Wait Turn Interact with the parks in a whole new way with Play Disney Parks, a mobile app that connects to the parks with fun games, activities,

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Espresso and Specialty Beverages, Espresso and Specialty Beverages, ® PhilharMagic s Shows every 30 minutes; last show begins ( 30 minutes before park closing Land Hollywood TRACTIONS See Times Guide for show times and days Guide for show times See Times See Times Guide for show times and days Guide for show times See Times See Times Guide for show times See Times Artisan breakfast sandwiches and wraps, salads Artisan breakfast sandwiches and gourmet sandwiches. Street Tacos and nachos. Street Tacos Fresh fruit, bottled beverages and juices. Fresh fruit, bottled Disney Junior Dance Party 3 Workshop Sorcerer’s wheelchairs/ECVs should proceed through the main entrance. Studio Catering Co. Hollywood Lounge Beer and alcoholic specialties. For upper-level access, Guests using queue. For upper-level Guardians of the Galaxy - Wieners Award Street-style hot dogs and sausages. Schmoozies! Epic donuts and fruit smoothies. Fairfax Market ( Mobility Access: Enter through standard Mobility Access: Enter through standard queue. Wheelchair accessible vehicle available. BREAKOUT! 6 Crush with Talk Turtle ( to the Rescue! ( Mobility Access: Enter through standard queue. 4 Royal Welcome & ’s 5 Academy Carthay Circle Lounge hosted by Cuties hosted by Dreyer’s Fifer & Practical Cafe Fiddler, Carthay Circle Restaurant Hand-Scooped Ice Cream Clarabelle’s non-alcoholic specialties and appetizers. non-alcoholic specialties and California modern cuisine, wine and cocktails. California modern cuisine, Viewing Options) of Color (See World Mortimers Market bottled beverages. Vista Street Buena

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