National Business Survey ENAE Interviewer's Manual
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National Business Survey ENAE Interviewer’s manual San José, Costa Rica 2015 INEC – ENAE 2015 FOREWORD The National Business Survey is a statistical investigation conducted by INEC aimed at producing information about the Costa Rican labor market. For this purpose, employers (enterprises) are asked about the quantity of workers, compensation and working schedules, according to type of contract, sex, branch of economic activity and occupational group. The survey is conducted quarterly and is essential to the creation of the employment matrix that will show the dynamics of the local labor market. This survey responds to the need for more accurate and comprehensive economic statistics in Costa Rica. The purpose of this instructional material is to serve as detailed guidance to the ENAE staff who will collect data on the enterprises from the sample. It contains the most relevant methodological aspects and specific instructions for filling out the National Business Survey Form. Interviewers should read this manual carefully and ask questions throughout the training process; they should consult the manual whenever in doubt about how to apply the survey to enterprises. 2 INEC – ENAE 2015 Table of contents FOREWORD ......................................................................................................................................... 2 1. GENERAL ASPECTS ....................................................................................................................... 6 1.1. National Institute of Statistics and Censuses ...................................................................... 6 1.2. National Business Survey .................................................................................................... 7 1.2.1. Definition ..................................................................................................................... 7 1.2.2. General Objective ........................................................................................................ 7 1.2.3. Specific Objectives ....................................................................................................... 7 2. INTERVIEWING PERSONNEL ........................................................................................................ 9 2.1. Importance of work done.................................................................................................... 9 2.2. Duties .................................................................................................................................. 9 2.3. Prohibitions ....................................................................................................................... 10 2.4. Materials ........................................................................................................................... 11 3. THEMATIC COVERAGE ............................................................................................................... 12 3.1. Statistical Unit ................................................................................................................... 12 3.2. Economic sector ................................................................................................................ 12 3.3. Size .................................................................................................................................... 12 3.4. Geographic Coverage ........................................................................................................ 12 3.5. Economic activity .............................................................................................................. 12 4. DEFINITIONS AND CONCEPTS .................................................................................................... 18 4.1. Basic concepts ................................................................................................................... 18 4.2. Other concepts .................................................................................................................. 25 5. INDIVIDUAL WORKLOAD ........................................................................................................... 26 5.1. Workload assignment ....................................................................................................... 26 5.2. Daily Monitoring Sheet ..................................................................................................... 26 5.3. Enterprise information update ......................................................................................... 32 6. TERMS OF REFERENCE............................................................................................................... 38 6.1. Reference month ............................................................................................................... 38 6.2. Currency used.................................................................................................................... 39 6.3. Forms of payment ............................................................................................................. 39 3 INEC – ENAE 2015 7. ENAE FORM ............................................................................................................................... 40 7.1. Section I: Enterprise information ...................................................................................... 41 7.1.1. Enterprise/establishment location and information ................................................ 41 7.1.2. Information of Manager or Legal Representative ..................................................... 46 7.1.3. Informant information .............................................................................................. 47 7.1.4. Terms of reference .................................................................................................... 47 7.1.5. Additional information on enterprise/establishment activities ............................... 48 7.1.6. For office use only ..................................................................................................... 50 7.2. Section II: Enterprise/establishment worker information ................................................ 51 7.2.1. Amount / ID number ................................................................................................. 51 7.2.2. Type of worker .......................................................................................................... 52 7.2.3. Sex ............................................................................................................................. 52 7.2.4. Type of contract ........................................................................................................ 52 7.2.5. Position held in the enterprise .................................................................................. 52 7.2.6. Main tasks performed ............................................................................................... 52 7.2.7. Monthly remuneration .............................................................................................. 54 7.2.8. Type of remuneration ............................................................................................... 55 7.2.9. Christmas salary bonus, amount/percentage ........................................................... 55 7.2.10. School Salary, amount/percentage ........................................................................... 56 7.2.11. Salary in kind components ........................................................................................ 56 7.2.12. Number of normal hours worked ............................................................................. 56 7.2.13. Number of overtime hours worked .......................................................................... 56 7.3. Section III: Workers with only an indefinite duration contract of employment in the enterprise/establishment ............................................................................................................. 59 7.3.1. New employees ......................................................................................................... 60 7.3.2. Dismissed Workers .................................................................................................... 61 7.4. Section IV. Vacancies in the enterprise/establishment .................................................... 65 7.5. Comments ......................................................................................................................... 66 8. FORM RESULTS .......................................................................................................................... 97 9. ENTERPRISE RESULTS ................................................................................................................ 97 10. FINAL RECOMMENDATIONS ................................................................................................. 99 4 INEC – ENAE 2015 5 INEC – ENAE 2015 1. GENERAL ASPECTS 1.1. National Institute of Statistics and Censuses The National Institute of Statistics and Censuses [Instituto Nacional de Estadística y Censos INEC] was created under Act 7839 of the National Statistical System [Sistema Estadístico Nacional SEN] as an Autonomous Entity of public law, with legal status and its own assets, as well as functional and administrative autonomy under article 188 of the Costa Rican Constitution. The main function of INEC is to promote national statistical