A Proposal for Identifying and Managing Bias in Artificial Intelligence, Has Been 203 Developed to Advance Methods to Understand and Reduce Harmful Forms of AI Bias
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Addressing Cognitive Biases in Augmented Business Decision Systems Human Performance Metrics for Generic AI-Assisted Decision Making
Addressing Cognitive Biases in Augmented Business Decision Systems Human performance metrics for generic AI-assisted decision making. THOMAS BAUDEL* IBM France Lab, Orsay, France MANON VERBOCKHAVEN IBM France Lab & ENSAE VICTOIRE COUSERGUE IBM France Lab, Université Paris-Dauphine & Mines ParisTech GUILLAUME ROY IBM France Lab & ENSAI RIDA LAARACH IBM France Lab, Telecom ParisTech & HEC How do algorithmic decision aids introduced in business decision processes affect task performance? In a first experiment, we study effective collaboration. Faced with a decision, subjects alone have a success rate of 72%; Aided by a recommender that has a 75% success rate, their success rate reaches 76%. The human-system collaboration had thus a greater success rate than each taken alone. However, we noted a complacency/authority bias that degraded the quality of decisions by 5% when the recommender was wrong. This suggests that any lingering algorithmic bias may be amplified by decision aids. In a second experiment, we evaluated the effectiveness of 5 presentation variants in reducing complacency bias. We found that optional presentation increases subjects’ resistance to wrong recommendations. We conclude by arguing that our metrics, in real usage scenarios, where decision aids are embedded as system-wide features in Business Process Management software, can lead to enhanced benefits. CCS CONCEPTS • Cross-computing tools and techniques: Empirical studies, Information Systems: Enterprise information systems, Decision support systems, Business Process Management, Human-centered computing, Human computer interaction (HCI), Visualization, Machine Learning, Automation Additional Keywords and Phrases: Business decision systems, Decision theory, Cognitive biases * [email protected]. 1 INTRODUCTION For the past 20 years, Business Process Management (BPM) [29] and related technologies such as Business Rules [10, 52] and Robotic Process Automation [36] have streamlined processes and operational decision- making in large enterprises, transforming work organization. -
An Unconventional Solution for a Sociotechnical
1 RESOLVING THE PROBLEM OF ALGORITHMIC DISSONANCE: AN UNCONVENTIONAL SOLUTION FOR A SOCIOTECHNICAL PROBLEM Shiv Issar | Department of Sociology, University of Wisconsin-Milwaukee | [email protected] June 29, 2021 Abstract In this paper, I propose the concept of “algorithmic dissonance”, which characterizes the inconsistencies that emerge through the fissures that lie between algorithmic systems that utilize system identities, and sociocultural systems of knowledge that interact with them. A product of human-algorithm interaction, algorithmic dissonance builds upon the concepts of algorithmic discrimination and algorithmic awareness, offering greater clarity towards the comprehension of these sociotechnical entanglements. By employing Du Bois’ concept of “double consciousness” and black feminist theory, I argue that all algorithmic dissonance is racialized. Next, I advocate for the use of speculative methodologies and art for the creation of critically informative sociotechnical imaginaries that might serve a basis for the sociological critique and resolution of algorithmic dissonance. Algorithmic dissonance can be an effective check against structural inequities, and of interest to scholars and practitioners concerned with running “algorithm audits”. Keywords: Algorithmic Dissonance, Algorithmic Discrimination, Algorithmic Bias, Algorithm Audits, System Identity, Speculative methodologies. 2 Introduction This paper builds upon Aneesh’s (2015) notion of system identities by utilizing their nature beyond their primary function of serving algorithmic systems and the process of algorithmic decision- making. As Aneesh (2015) describes, system identities are data-bound constructions built by algorithmic systems for the (singular) purpose of being used by algorithmic systems. They are meant to simulate a specific dimension (or a set of dimensions) of personhood , just as algorithmic systems and algorithmic decision-making are meant to simulate the agents of different social institutions, and the decisions that those agents would make. -
A Task-Based Taxonomy of Cognitive Biases for Information Visualization
A Task-based Taxonomy of Cognitive Biases for Information Visualization Evanthia Dimara, Steven Franconeri, Catherine Plaisant, Anastasia Bezerianos, and Pierre Dragicevic Three kinds of limitations The Computer The Display 2 Three kinds of limitations The Computer The Display The Human 3 Three kinds of limitations: humans • Human vision ️ has limitations • Human reasoning 易 has limitations The Human 4 ️Perceptual bias Magnitude estimation 5 ️Perceptual bias Magnitude estimation Color perception 6 易 Cognitive bias Behaviors when humans consistently behave irrationally Pohl’s criteria distilled: • Are predictable and consistent • People are unaware they’re doing them • Are not misunderstandings 7 Ambiguity effect, Anchoring or focalism, Anthropocentric thinking, Anthropomorphism or personification, Attentional bias, Attribute substitution, Automation bias, Availability heuristic, Availability cascade, Backfire effect, Bandwagon effect, Base rate fallacy or Base rate neglect, Belief bias, Ben Franklin effect, Berkson's paradox, Bias blind spot, Choice-supportive bias, Clustering illusion, Compassion fade, Confirmation bias, Congruence bias, Conjunction fallacy, Conservatism (belief revision), Continued influence effect, Contrast effect, Courtesy bias, Curse of knowledge, Declinism, Decoy effect, Default effect, Denomination effect, Disposition effect, Distinction bias, Dread aversion, Dunning–Kruger effect, Duration neglect, Empathy gap, End-of-history illusion, Endowment effect, Exaggerated expectation, Experimenter's or expectation bias, -
Higher Education Reform: Getting the Incentives Right
Higher Education Reform: Getting the Incentives Right CPB Netherlands Bureau for Economic Policy Analysis CHEPS Van Stolkweg 14 University of Twente P.O. Box 80510 P.O. Box 217 2508 GM The Hague, The Netherlands 7500 AE Enschede, the Netherlands ISBN 90 5833 065 6 2 Contents Contents Preface 9 Introduction 11 1 The Dutch higher education system 15 1.1 Binary system 15 1.2 Formal tasks 16 1.3Types of institutions 16 1.4 Funding structure 17 1.5 Public expenditures on higher education 19 1.6 Tuition fee policies 21 1.7 Student support system 23 1.8 Admission policies 24 1.9 Quality control 25 1.10 Enrollment 26 Annex:Public funding of higher education in the Netherlands, performance-based models 29 2 Economics of higher education 35 2.1 Why do people attend higher education? 35 2.1.1 The human capital approach 35 2.1.2 The signalling approach 36 2.1.3How high are the financial and non-financial returns to higher education? 36 2.2 Why public support of higher education? 38 2.2.1 Human capital spillovers 38 2.2.2 Capital market constraints 39 2.2.3Risk 40 2.2.4 Imperfect information and transparency 41 2.2.5 Income redistribution 42 2.2.6 Tax distortions 42 2.3How to fund higher education? 42 2.3.1 Student support 43 2.3.2 Funding of higher education institutions 43 2.4 Public versus private provision of higher education 44 2.5 Should the higher education sector be deregulated? 45 2.6 Why combine education and research in universities? 46 5 Higher Education Reform: Getting the Incentives Right 2.7 Why and when should research be publicly funded? -
Bias and Fairness in NLP
Bias and Fairness in NLP Margaret Mitchell Kai-Wei Chang Vicente Ordóñez Román Google Brain UCLA University of Virginia Vinodkumar Prabhakaran Google Brain Tutorial Outline ● Part 1: Cognitive Biases / Data Biases / Bias laundering ● Part 2: Bias in NLP and Mitigation Approaches ● Part 3: Building Fair and Robust Representations for Vision and Language ● Part 4: Conclusion and Discussion “Bias Laundering” Cognitive Biases, Data Biases, and ML Vinodkumar Prabhakaran Margaret Mitchell Google Brain Google Brain Andrew Emily Simone Parker Lucy Ben Elena Deb Timnit Gebru Zaldivar Denton Wu Barnes Vasserman Hutchinson Spitzer Raji Adrian Brian Dirk Josh Alex Blake Hee Jung Hartwig Blaise Benton Zhang Hovy Lovejoy Beutel Lemoine Ryu Adam Agüera y Arcas What’s in this tutorial ● Motivation for Fairness research in NLP ● How and why NLP models may be unfair ● Various types of NLP fairness issues and mitigation approaches ● What can/should we do? What’s NOT in this tutorial ● Definitive answers to fairness/ethical questions ● Prescriptive solutions to fix ML/NLP (un)fairness What do you see? What do you see? ● Bananas What do you see? ● Bananas ● Stickers What do you see? ● Bananas ● Stickers ● Dole Bananas What do you see? ● Bananas ● Stickers ● Dole Bananas ● Bananas at a store What do you see? ● Bananas ● Stickers ● Dole Bananas ● Bananas at a store ● Bananas on shelves What do you see? ● Bananas ● Stickers ● Dole Bananas ● Bananas at a store ● Bananas on shelves ● Bunches of bananas What do you see? ● Bananas ● Stickers ● Dole Bananas ● Bananas -
“Dysrationalia” Among University Students: the Role of Cognitive
“Dysrationalia” among university students: The role of cognitive abilities, different aspects of rational thought and self-control in explaining epistemically suspect beliefs Erceg, Nikola; Galić, Zvonimir; Bubić, Andreja Source / Izvornik: Europe’s Journal of Psychology, 2019, 15, 159 - 175 Journal article, Published version Rad u časopisu, Objavljena verzija rada (izdavačev PDF) https://doi.org/10.5964/ejop.v15i1.1696 Permanent link / Trajna poveznica: https://urn.nsk.hr/urn:nbn:hr:131:942674 Rights / Prava: Attribution 4.0 International Download date / Datum preuzimanja: 2021-09-29 Repository / Repozitorij: ODRAZ - open repository of the University of Zagreb Faculty of Humanities and Social Sciences Europe's Journal of Psychology ejop.psychopen.eu | 1841-0413 Research Reports “Dysrationalia” Among University Students: The Role of Cognitive Abilities, Different Aspects of Rational Thought and Self-Control in Explaining Epistemically Suspect Beliefs Nikola Erceg* a, Zvonimir Galić a, Andreja Bubić b [a] Department of Psychology, Faculty of Humanities and Social Sciences, University of Zagreb, Zagreb, Croatia. [b] Department of Psychology, Faculty of Humanities and Social Sciences, University of Split, Split, Croatia. Abstract The aim of the study was to investigate the role that cognitive abilities, rational thinking abilities, cognitive styles and self-control play in explaining the endorsement of epistemically suspect beliefs among university students. A total of 159 students participated in the study. We found that different aspects of rational thought (i.e. rational thinking abilities and cognitive styles) and self-control, but not intelligence, significantly predicted the endorsement of epistemically suspect beliefs. Based on these findings, it may be suggested that intelligence and rational thinking, although related, represent two fundamentally different constructs. -
Working Memory, Cognitive Miserliness and Logic As Predictors of Performance on the Cognitive Reflection Test
Working Memory, Cognitive Miserliness and Logic as Predictors of Performance on the Cognitive Reflection Test Edward J. N. Stupple ([email protected]) Centre for Psychological Research, University of Derby Kedleston Road, Derby. DE22 1GB Maggie Gale ([email protected]) Centre for Psychological Research, University of Derby Kedleston Road, Derby. DE22 1GB Christopher R. Richmond ([email protected]) Centre for Psychological Research, University of Derby Kedleston Road, Derby. DE22 1GB Abstract Most participants respond that the answer is 10 cents; however, a slower and more analytic approach to the The Cognitive Reflection Test (CRT) was devised to measure problem reveals the correct answer to be 5 cents. the inhibition of heuristic responses to favour analytic ones. The CRT has been a spectacular success, attracting more Toplak, West and Stanovich (2011) demonstrated that the than 100 citations in 2012 alone (Scopus). This may be in CRT was a powerful predictor of heuristics and biases task part due to the ease of administration; with only three items performance - proposing it as a metric of the cognitive miserliness central to dual process theories of thinking. This and no requirement for expensive equipment, the practical thesis was examined using reasoning response-times, advantages are considerable. There have, moreover, been normative responses from two reasoning tasks and working numerous correlates of the CRT demonstrated, from a wide memory capacity (WMC) to predict individual differences in range of tasks in the heuristics and biases literature (Toplak performance on the CRT. These data offered limited support et al., 2011) to risk aversion and SAT scores (Frederick, for the view of miserliness as the primary factor in the CRT. -
Algorithmic Awareness
ALGORITHMIC AWARENESS CONVERSATIONS WITH YOUNG CANADIANS ABOUT ARTIFICIAL INTELLIGENCE AND PRIVACY Algorithmic Awareness: Conversations with Young Canadians about Artificial Intelligence and Privacy This report can be downloaded from: mediasmarts.ca/research-policy Cite as: Brisson-Boivin, Kara and Samantha McAleese. (2021). “Algorithmic Awareness: Conversations with Young Canadians about Artificial Intelligence and Privacy.” MediaSmarts. Ottawa. Written for MediaSmarts by: Kara Brisson-Boivin, PhD Samantha McAleese MediaSmarts 205 Catherine Street, Suite 100 Ottawa, ON Canada K2P 1C3 T: 613-224-7721 F: 613-761-9024 Toll-free line: 1-800-896-3342 [email protected] mediasmarts.ca @mediasmarts This research was made possible by the financial contributions from the Office of the Privacy Commissioner of Canada’s contributions program. Algorithmic Awareness: Conversations with Young Canadians about Artificial Intelligence and Privacy. MediaSmarts © 2021 2 Table of Contents Key Terms .................................................................................................................................................... 4 Introduction ................................................................................................................................................. 6 Algorithms and Artificial Intelligence: ............................................................................................... 9 What We (Don't) Know ......................................................................................................................... -
Algorithm Bias Playbook Presentation
Algorithmic Bias Playbook Ziad Obermeyer June, 2021 Rebecca Nissan Michael Stern Stephanie Eaneff Emily Joy Bembeneck Sendhil Mullainathan ALGORITHMIC BIAS PLAYBOOK Is your organization using biased algorithms? How would you know? What would you do if so? This playbook describes 4 steps your organization can take to answer these questions. It distills insights from our years of applied work helping others diagnose and mitigate bias in live algorithms. Algorithmic bias is everywhere. Our work with dozens of organizations—healthcare providers, insurers, technology companies, and regulators—has taught us that biased algorithms are deployed throughout the healthcare system, influencing clinical care, operational workflows, and policy. This playbook will teach you how to define, measure, and mitigate racial bias in live algorithms. By working through concrete examples—cautionary tales—you’ll learn what bias looks like. You’ll also see reasons for optimism—success stories—that demonstrate how bias can be mitigated, transforming flawed algorithms into tools that fight injustice. Who should read this? We wrote this playbook with three kinds of people in mind. ● C-suite leaders (CTOs, CMOs, CMIOs, etc.): Algorithms may be operating at scale in your organization—but what are they doing? And who is responsible? This playbook will help you think strategically about how algorithms can go wrong, and what your technical teams can do about it. It also lays out oversight structures you can put in place to prevent bias. ● Technical teams working in health care: We’ve found that the difference between biased and unbiased algorithms is often a matter of subtle technical choices. If you build algorithms, this playbook will help you make those choices better. -
Algorithmic Bias on the Implicit Biases of Social Technology
Algorithmic Bias On the Implicit Biases of Social Technology Gabbrielle M Johnson New York University Abstract Often machine learning programs inherit social patterns reflected in their training data without any directed effort by programmers to include such biases. Computer scien- tists call this algorithmic bias. This paper explores the relationship between machine bias and human cognitive bias. In it, I argue similarities between algorithmic and cognitive biases indicate a disconcerting sense in which sources of bias emerge out of seemingly innocuous patterns of information processing. The emergent nature of this bias obscures the existence of the bias itself, making it difficult to identify, mitigate, or evaluate using standard resources in epistemology and ethics. I demonstrate these points in the case of mitigation techniques by presenting what I call `the Proxy Prob- lem'. One reason biases resist revision is that they rely on proxy attributes, seemingly innocuous attributes that correlate with socially-sensitive attributes, serving as proxies for the socially-sensitive attributes themselves. I argue that in both human and algo- rithmic domains, this problem presents a common dilemma for mitigation: attempts to discourage reliance on proxy attributes risk a tradeoff with judgement accuracy. This problem, I contend, admits of no purely algorithmic solution. 1 Introduction On March 23rd, 2016, Microsoft Corporation released Tay, an artificial intelligence (AI) Twitter chatbot intended to mimic the language patterns of a 19-year-old American girl. Tay operated by learning from human Twitter users with whom it interacted. Only 16 hours after its launch, Tay was shut down for authoring a number of tweets endorsing Nazi ideology and harassing other Twitter users. -
Automation Bias and Errors: Are Crews Better Than Individuals?
THE INTERNATIONAL JOURNAL OF AVIATION PSYCHOLOGY, 10(1), 85–97 Copyright © 2000, Lawrence Erlbaum Associates, Inc. Automation Bias and Errors: Are Crews Better Than Individuals? Linda J. Skitka Department of Psychology University of Illinois at Chicago Kathleen L. Mosier Department of Psychology San Francisco State University Mark Burdick San Jose State University Foundation and NASA Ames Research Center Moffett Field, CA Bonnie Rosenblatt Department of Psychology University of Illinois at Chicago The availability of automated decision aids can sometimes feed into the general hu- man tendency to travel the road of least cognitive effort. Is this tendency toward “au- tomation bias” (the use of automation as a heuristic replacement for vigilant informa- tion seeking and processing) ameliorated when more than one decision maker is monitoring system events? This study examined automation bias in two-person crews versus solo performers under varying instruction conditions. Training that focused on automation bias and associated errors successfully reduced commission, but not omission, errors. Teams and solo performers were equally likely to fail to respond to system irregularities or events when automated devices failed to indicate them, and to incorrectly follow automated directives when they contradicted other system infor- mation. Requests for reprints should be sent to Linda J. Skitka, Department of Psychology (M/C 285), Uni- versity of Illinois at Chicago, 1007 W. Harrison Street, Chicago, IL 60607–7137. E-mail: [email protected] 86 SKITKA, -
Deep Automation Bias: How to Tackle a Wicked Problem of AI?
big data and cognitive computing Article Deep Automation Bias: How to Tackle a Wicked Problem of AI? Stefan Strauß Institute of Technology Assessment (ITA), Austrian Academy of Sciences, 1030 Vienna, Austria Abstract: The increasing use of AI in different societal contexts intensified the debate on risks, ethical problems and bias. Accordingly, promising research activities focus on debiasing to strengthen fairness, accountability and transparency in machine learning. There is, though, a tendency to fix societal and ethical issues with technical solutions that may cause additional, wicked problems. Alternative analytical approaches are thus needed to avoid this and to comprehend how societal and ethical issues occur in AI systems. Despite various forms of bias, ultimately, risks result from eventual rule conflicts between the AI system behavior due to feature complexity and user practices with limited options for scrutiny. Hence, although different forms of bias can occur, automation is their common ground. The paper highlights the role of automation and explains why deep automation bias (DAB) is a metarisk of AI. Based on former work it elaborates the main influencing factors and develops a heuristic model for assessing DAB-related risks in AI systems. This model aims at raising problem awareness and training on the sociotechnical risks resulting from AI-based automation and contributes to improving the general explicability of AI systems beyond technical issues. Keywords: artificial intelligence; machine learning; automation bias; fairness; transparency; account- ability; explicability; uncertainty; human-in-the-loop; awareness raising Citation: Strauß, S. Deep Automation Bias: How to Tackle a 1. Introduction Wicked Problem of AI? Big Data Cogn.