Comprehensive Support for Apple Systems and Devices
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Comprehensive support for Apple systems and devices ith surveys showing Wthat 68% of businesses are willing to allow their employees to choose Mac® systems, Apple® hardware is Apple for becoming more and more popular in the enterprise. Enterprise While matching PCs for general office use, Apple The demand for Apple systems running Mac OS® X computers and mobile devices excel in video and graphic is expanding. PC Mall will show environments. They are extremely flexible and can be you how Apple innovation can configured to run software increase productivity while from all providers, yet they dramatically lowering costs. offer a lower total cost of ownership than PCs. Everyone wins: your workforce Your PC Mall Account gets the systems they prefer, Executive stands ready to discuss the procurement, More and more businesses have employees who are asking for Apple systems your IT staff has fewer demands, and mobile devices. PC Mall is ready to meet these demands today. and your overall TCO is lower. deployment, integration, and ongoing maintenance of the diverse Call today to learn more. lineup of innovative Apple systems. Hardware Configuration Call your PC Mall allowing network logins or managing Mac Account Executive Thanks to PC Mall’s relationships with Apple systems with a supplemental Mac OS X Server today to learn more. and other vendors, we can provide the full to extending the Active Directory or Open- line of Apple Macintosh® hardware, including LDAP Server to support Mac systems natively. the Mac mini, MacBook®, MacBook Pro, iMac®, 1.800.555.MALL In any case, PC Mall can enforce MCX policies Mac Pro, and a host of upgrades and add-ons. pcmall.com that are the equivalent of Active Directory As with any other line of products, we can fully Group Policies. These limit what applications configure Apple hardware and apply asset can be run and who can log in on which tracking tags so that your deployment is ready computers, as well as enforcing security for use. policies like passwords and screen saver locks. Installation and Configuration Compatibility Using such tools as DeployStudio, System Mac OS X systems can run most major Image Utility, JAMF Software’s Casper, and applications natively, including Word, Excel, Netboot, we provide custom images with PowerPoint, and Outlook with the latest version auditable install logs to track all additions to of Microsoft Office 2011 for Mac. They also sup- the base system, including applications, users, port the Adobe Creative Suite, FileMaker®, and and system configurations. Our Apple systems a huge portfolio of open source options. Apple can be configured to exacting specifications even publishes a number of their own titles, and fully approved by you before the deploy- such as iLife®, iWork®, and the Final Cut Studio® ment begins. media creation suite. Directory Integration For specialized applications that do not run Systems running the Mac OS X operating natively, there are a number of virtualization system will work in any directory services options from VMware and Parallels. They allow environment. Depending on your needs, we clients to run various versions of Windows can configure systems to work on their own, and their native applications side-by-side with manage them from a Mac-based server, or Mac OS X applications. bind them to a third party directory service. The options within an Active Directory or Linux/UNIX environment range from simply PC Mall delivers true Apple innovation Maintenance In conjunction with your staff, we can use Apple Remote Desktop™ and Directory Service integration to enforce policies, manage upgrades, and push configuration changes to client workstations. This includes security and password policies, application configurations, and software updates. Clients running Mac OS X Server can take advantage of the software update service to more readily apply updates and control which ones are available to their users. Managed Services We can deploy Apple Certified staff on-site at your location to supplement your IT staff. All of these Managed Services staff members have earned their Apple Certified Support Professional (ACSP) and Apple Certified Technical Coordinator (ACTC) certifications. ACSP ensures competence in client support while ACTC does the same for server support. At least 25% of the Tier 1 support staff at our 24/7/365 U.S.-based help desk have earned their ACSP, and many of them have their ACTC. The Tier 2 and 3 support is made up of Apple Certified System Administrators (ACSAs) who have earned the highest level of Apple Technical Certification, and many are also Xsan® Certified Administrators. PC Mall can supplement Apple’s AppleCare® PC Mall is ready to support your company’s decision to use Apple products. We can provide the hardware and extended warranty to provide faster software, and even manage its installation, configuration and deployment. turnarounds on questions and software issues while still taking advantage of hardware repairs in the agreement. including Robert Kite, Ph.D., the author of Your Partner for Apple Solutions “Xsan 2 Administration.” Retirement Call your PC Mall Account Manager to iOS discuss the wide range of Apple products As with other types of systems, PC Mall can and how we can help you easily integrate Apple’s iOS devices—iPhone®, iPod®, and assist with rotating down aging equipment them into your organization. to less demanding tasks and their eventual iPad®—are among the fastest-selling devices sale, donation, or recycling. We apply our in the industry, and IT departments need Unbeatable Credentials standard data security policies to Apple assistance in managing them. They can be Apple Corporate Reseller systems, including stringent NSA and DoD configured and deployed with many of the w Apple Certified Product Professional standards for hard drive erasure. same options as full-fledged computers, and w Apple Certified Support Professional PC Mall can enforce your policies on these w Xsan Apple Certified Technical Coordinator devices and provide users with applications. w Apple Certified Specialist – Directory Xsan is Apple’s high-performance storage Training Services and file sharing technology geared towards w Apple Certified Specialist – Deployment With Apple Certified Trainers on staff, we video and audio production. This package w Apple Certified Specialist – Security & can also be used for large, shared storage deliver technical training, certification tests, Mobility access by any network client. PC Mall offers and a range of classes, from an entry-level w Apple Certified System Administrator the full Xsan package of hardware, software, introduction to Mac OS X to advanced w Apple Certified Xsan Administrator setup, and support. And we have multiple directory services, deployment, security, and w Apple Certified Trainer Apple Certified Xsan Administrators on staff, mobility topics. Apple, the Apple logo, Final Cut Studio, iLife, iMac, iPhone, iPod, iPad, iWork, Mac, MacBook, MacBook Pro, Macintosh, Mac OS, and Xsan are trademarks of Apple Inc., registered in the U.S. and other countries. AppleCare and Apple Remote Desktop are trademarks of Apple Inc., registered in the U.S. and other countries. FileMaker is a registered trademark of FileMaker, Inc. in the U.S. and other countries..